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Samenvatting
Designing and implementing participation processes that are perceived as meaningful by both municipalities and citizens requires insight into the assessment by participants. In this study the theory of experienced procedural justice is applied in the context of citizen participation. To gain insight into the importance of the outcome and the course of the process in the assessment by participants, the authors have used survey research to collect data from four different participation processes in a Dutch municipality (Delft). The results of this explorative study show that the respondents rate the participation processes in which they have participated as reasonably fair. There is a fair process effect when respondents experienced the process as fair and their confidence in the municipality increases, even if the outcome is unfavourable for them. For practitioners, this study shows that the dimensions of procedural justice, namely respect, having a voice and explanation, are guiding principles for the design and implementation of participation processes. There is still much to be achieved, especially when it comes to being given an explanation, so information about the decision-making process and accountability for the substantive choices that have been made. Finally, regular evaluation research is needed to set up participation processes that tie in with what participants think is important.
Bestuurswetenschappen |
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Article | Het spel en de knikkers: ervaren rechtvaardigheid in vier lokale participatieprocessen |
Auteurs | Drs. Christine Bleijenberg, Dr. Reint Jan Renes, Prof. dr. Noëlle Aarts en Jonas Moons MSc |
DOI | 10.5553/Bw/016571942020074002005 |
Auteursinformatie |
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