Zoekresultaat: 285 artikelen

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Artikel

Het spel en de knikkers: ervaren rechtvaardigheid in vier lokale participatieprocessen

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2020
Auteurs Drs. Christine Bleijenberg, Dr. Reint Jan Renes, Prof. dr. Noëlle Aarts e.a.
SamenvattingAuteursinformatie

    Designing and implementing participation processes that are perceived as meaningful by both municipalities and citizens requires insight into the assessment by participants. In this study the theory of experienced procedural justice is applied in the context of citizen participation. To gain insight into the importance of the outcome and the course of the process in the assessment by participants, the authors have used survey research to collect data from four different participation processes in a Dutch municipality (Delft). The results of this explorative study show that the respondents rate the participation processes in which they have participated as reasonably fair. There is a fair process effect when respondents experienced the process as fair and their confidence in the municipality increases, even if the outcome is unfavourable for them. For practitioners, this study shows that the dimensions of procedural justice, namely respect, having a voice and explanation, are guiding principles for the design and implementation of participation processes. There is still much to be achieved, especially when it comes to being given an explanation, so information about the decision-making process and accountability for the substantive choices that have been made. Finally, regular evaluation research is needed to set up participation processes that tie in with what participants think is important.


Drs. Christine Bleijenberg
Drs. C. Bleijenberg is als onderzoeker en docent verbonden aan het lectoraat Crossmediale Communicatie in het Publieke Domein van de Hogeschool Utrecht en als promovendus aan de Radboud Universiteit in Nijmegen.

Dr. Reint Jan Renes
Dr. R.J. Renes is lector Psychologie voor een Duurzame Stad aan het Amsterdams Kenniscentrum voor Maatschappelijke Innovatie van de Hogeschool van Amsterdam.

Prof. dr. Noëlle Aarts
Prof. dr. M.N.C. Aarts is hoogleraar Socio-Ecologische Interacties aan het Instituut for Science in Society (ISiS) van de Radboud Universiteit in Nijmegen.

Jonas Moons MSc
J. Moons MSc is als onderzoeker en docent verbonden aan het lectoraat Crossmediale Communicatie in het Publieke Domein van de Hogeschool Utrecht.
Thema-artikel

Het klimaat en het subject

Waarom Foucault een bestuurskundige klassieker is

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden climate change, climate policy, power, Foucault, governmentality
Auteurs Dr. Shivant Jhagroe
SamenvattingAuteursinformatie

    This paper discusses how Michel Foucault’s governmentality approach contributes to our understanding of the climate crisis and climate policy. After adopting a governmentality approach to the domain of climate change, the paper highlights how this approach contrasts with dominant conceptions of governance in Public Administration. Finally, the paper argues that Foucault is an innovative and important thinker and should be considered a classic for critical governance researchers.


Dr. Shivant Jhagroe
Dr. S. S. Jhagroe is als universitair docent verbonden aan het Instituut Bestuurskunde, Faculty of Governance and Global Affairs, Universiteit Leiden.
Thema-artikel

De Frankfurter Schule en algoritmisch bestuur

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden algorithmic governance, enlightenment, Frankfurter Schule, public administration, technology critique
Auteurs Dr. Ringo Ossewaarde
SamenvattingAuteursinformatie

    The Frankfurter Schule offers an interesting intellectual orientation for critical public administration that seeks to unmask problematic political-administrative power structures. It compels public administration scholars to reflect on the policy processes and bureaucratic structures of a technological society, and the legitimizing or criticizing role of public administration scholars in this. A critical public administration that is inspired by the Frankfurter Schule does not accept existing processes and structures. On the contrary, it contests them and uncovers them as a critique of domination, repression, reification, one-dimensionality, bias, erotic deficit and lack of creativity. It is focussed on identifying alternative, more humanizing and democratizing, futures. In this essay the significance of the Frankfurter Schule for critical public administration in technological society is explored. The development of algorithmic governance serves as a case to illustrate critical analysis, to reveal the essence of the Frankfurter Schule, and to show some of its contemporary relevance for critical public administration. Algorithmic governance is portrayed as a type of governance that reinforces existing policy processes and bureaucratic structures of technological society, and is unmasked by critical public administration scholars as a force of reification.


Dr. Ringo Ossewaarde
Dr. Ringo Ossewaarde is als universitair hoofddocent Bestuur, Samenleving en Technologie verbonden aan de Universiteit Twente.
Thema-artikel

Tegendraads betrokken

De bijdrage van de complexiteitstheorie aan bestuur en bestuurskunde

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden complexity theory, machine, simplification, complex systems, critical public administration
Auteurs Hans Joosse MSc
SamenvattingAuteursinformatie

    Complexity theory dares to adopt a critical-constructive attitude to the practice and science of public administration. From the worldview of complex systems, it raises questions about the machine thinking that has influenced public administration strongly and persistently. Many contemporary attempts by governments to simplify societal issues to knowable, solvable and controllable problems – for example the approach to transforming Utrecht Central Station and dealing with multi-dimensional problems in families – can be traced back to machine thinking. Complexity theory points to the ineffectiveness and undesirability of simplifications and considers the complexity of government and society a quality that should be increased rather than reduced. Complexity theory not only keeps the administrative mind sharp on simplification reflexes, but also offers the option to make policy by increasing, rather than reducing complexity.


Hans Joosse MSc
J.A. Joosse, MSc is promovendus aan de Erasmus Universiteit Rotterdam, Department of Public Administration and Sociology.
Thema-artikel

Phronetische bestuurskunde

Een antwoord op bestuurskundig onderzoek zonder maatschappelijke bijdrage

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden phronetic public administration, critical and interpretive public administration, social relevance, perspectives, power process, imagination
Auteurs Yvonne La Grouw MSc
SamenvattingAuteursinformatie

    The discipline of public administration is critiqued for its lack of social relevance. Three issues prevent public administration scholars from social relevant research: (1) the assumption of universal knowledge; (2) the assumption of neutrality; and (3) distance from practice. These issues obscure the role of power processes in both the administrative practice under study and in conducting research, while paying attention to power processes is key to a more socially relevant public administration. I propose a phronetic research approach as an alternative to research that lacks social relevance. Phronetic public administration (1) acknowledges and deliberately uses the complexity of different perspectives of actors; (2) makes power processes visible; and (3) chooses a position in a dialogue about the problem under study by imagining alternative future scenarios. Phronetic research offers a promising, critical perspective on public administration by specifically aiming for a social contribution.


Yvonne La Grouw MSc
Y.M. La Grouw MSc is PhD-onderzoeker aan de afdeling Bestuurswetenschap & Politicologie van de Vrije Universiteit Amsterdam.
Thema-artikel

Access_open Kritische bestuurskunde

Naar een reflexief perspectief op bestuur en beleid

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden Critical Public Administration, Reflexive knowledge, Instrumental knowledge, Public Values
Auteurs Robert van Putten MSc MA, Lars Dorren MA MSc en Prof. dr. Willem Trommel
SamenvattingAuteursinformatie

    Over the past four decades of its existence, Dutch public administration has developed into a science which mainly produces knowledge that either caters to a very specific scientific niche or aims to optimize policy processes in an instrumental fashion. This type of knowledge is not well equipped to provide answers or improve understanding of the challenges of our time. We argue that public administration needs to shift its focus more towards producing reflexive knowledge in the form of what we would call critical public administration. Based on the contributions in this special issue, this article outlines what the contribution of such a critical public administration could be. The article shows that, even though it is theory driven, critical public administration is close to policy practice and can fuel a productive public debate by imagining alternative futures.


Robert van Putten MSc MA
R.J. van Putten MSc MA is promovendus aan de afdeling Bestuurswetenschappen en Politicologie, Vrije Universiteit Amsterdam.

Lars Dorren MA MSc
L. Dorren MA MSc is promovendus aan de onderzoeksgroep Politics & Public Governance, Universiteit Antwerpen.

Prof. dr. Willem Trommel
Prof. dr. W.A. Trommel is hoogleraar Bestuur en beleid aan de afdeling Bestuurswetenschappen en Politicologie, Vrije Universiteit Amsterdam.
Vrij artikel

20 jaar Verantwoordingsdag: Inzicht voor Kamercommissies

Hoe inhoudsanalyse inzicht geeft in prestatiegegevensgebruik door Kamerleden

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden performance information, accountability, Parliament, annual reports, Performance-based Budgeting
Auteurs Dr. Sjoerd Keulen
SamenvattingAuteursinformatie

    The 20th Accountability Day of the Netherlands House of Representatives is a fitting occasion to investigate whether Dutch Members of Parliament use performance information (PI). Performance information used by managers and politicians is a basic assumption for managing and guiding Performance-based Budgeting. Ironically, based on a literature review on performance use, we know that politicians and especially parliamentarians do not use performance information for decision making or scrutiny. This is specifically so when PI reports are long. Using the framework of accountability of Bovens (2007) and using content analysis of the questions, motions and debates of the Standing Committees on the annual reports, this article shows that MPs use performance information in all phases (informing, debating, sanctions). Contradicting earlier research on parliamentarians, we found that they use annual reports and reports of the Court of Audit as their main sources in the debates. This article shows that the use of PI in parliament is steadily rising. The growing importance of performance information for accountability is further illustrated by the strengthening of the accountability forum.


Dr. Sjoerd Keulen
Dr. S.J. Keulen is onderzoeker bij de Algemene Rekenkamer en universitair docent Bestuurskunde aan de Erasmus Universiteit Rotterdam.
Thema-artikel

Een kritisch-pragmatische bestuurskunde

Oxymoron of gelukkig huwelijk?

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden critical pragmatism, public administration, energy justice, governance arrangements, regional energy strategies
Auteurs Dr. Tamara Metze
SamenvattingAuteursinformatie

    A pragmatic criticaster or a critical pragmatist is considered a schizophrenic in daily life: it seems impossible to be solution oriented and critical at the same time. You are either an optimist or a pessimist. This schism also seems to run between public administration and political scientists. Public administration is focused on (positive) problem solving, whereas political scientists – especially in a tradition of critical theory – examine the exertion of power. This essay proposes a combination of the two extremes: a critical-pragmatist approach for public administration.
    In this approach, critical political theory goes hand in hand with pragmatist reconstruction and design. This design is impossible without normative and procedural principles, for example ideas about sustainability, justice and democracy. This is illustrated with an example for designing just governance arrangements in the Dutch regional energy strategies. The article shows that public administration that is relevant, reflective and democratic builds on a critical-pragmatist approach.


Dr. Tamara Metze
Dr. T. Metze is universitair hoofddocent Bestuur en beleid aan de universiteit van Wageningen.
Thema-artikel

Kritisch bestuurskundig onderwijs

Een pleidooi voor productieve subversiviteit

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden Public Administration, critical theory, education, subversive
Auteurs Dr. Mark van Ostaijen en Dr. Shivant Jhagroe
SamenvattingAuteursinformatie

    By analysing the current self-presentation of educational programs, this article problematizes the dominating instrumental knowledge within Public Administration. By foregrounding ‘productive subversion’, the authors provide a perspective on more reflexive types of knowledge and methods, to re-value educational programs within Public Administration.


Dr. Mark van Ostaijen
Dr. M.A.C. van Ostaijen is universitair docent aan het Departement Bestuurskunde en Sociologie van de Erasmus Universiteit Rotterdam.

Dr. Shivant Jhagroe
Dr. S. S. Jhagroe is universitair docent aan het Instituut Bestuurskunde, Faculty of Governance and Global Affairs, Universiteit Leiden.

    From 1964 until roughly 1990, political science would become the dominant approach within the (local) administrative sciences in the Netherlands. This central position was taken over from the legal approach. Important impulses from political science for Public Administration came only from the second-generation political scientists: Gijs Kuypers at the Free University Amsterdam, Hans Daudt at the University of Amsterdam and Hans Daalder at the University of Leiden. In their footsteps, a political scientist emerged who, through his contribution to several universities (the Free University, the University of Nijmegen and the University of Twente), had a great deal of influence on the further development of Dutch Public Administration: Andries Hoogerwerf. Two other approaches emerged from political science that were important for the development of modern public administration in the Netherlands, namely policy science and the new political economy (public choice). In this essay the author outlines the input of the main figures from political science, policy science and public choice until 1990 in various stages that are most relevant to Public Administration. These stages take us to various cities and universities in the Netherlands. In addition, we see important cross-fertilization between the institutions through the transfer of people from one university to another. After 1990 however, Public Administration would increasingly profile itself as an independent inter-discipline.


Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de joint degree Public Governance across Borders aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.
Article

Still Consociational? Belgian Democracy, 50 Years After ‘The Politics of Accommodation’

Tijdschrift Politics of the Low Countries, Aflevering 1 2020
Trefwoorden Belgium, consociational democracy, Lijphart, federalism, ethnolinguistic conflict
Auteurs Didier Caluwaerts en Min Reuchamps
SamenvattingAuteursinformatie

    Despite the enduring importance of Lijphart’s work for understanding democracy in Belgium, the consociational model has come under increasing threat. Owing to deep political crises, decreasing levels of trust in elites, increasing levels of ethnic outbidding and rising demands for democratic reform, it seems as if Lijphart’s model is under siege. Even though the consociational solution proved to be very capable of transforming conflict into cooperation in Belgian politics in the past, the question we raise in this article is whether and to what extent the ‘politics of accommodation’ is still applicable to Belgian democracy. Based on an in-depth analysis of the four institutional (grand coalition, proportionality, mutual veto rights and segmental autonomy) and one cultural (public passivity) criteria, we argue that consociational democracy’s very nature and institutional set-up has largely hollowed out its potential for future conflict management.


Didier Caluwaerts
Didier Caluwaerts is professor of political science at the Vrije Universiteit Brussel. His research deals with democratic governance and innovation in deeply divided societies. With Min Reuchamps, he has recently published “The Legitimacy of Citizen-led Deliberative Democracy: The G1000 in Belgium” (Routledge, 2018).

Min Reuchamps
Min Reuchamps is professor of political science at the Université catholique de Louvain (UCLouvain). His teaching and research interests are federalism and multi-level governance, democracy and its different dimensions, relations between language(s) and politics and in particular the role of metaphors, as well as participatory and deliberative methods.
Article

Deliberation Out of the Laboratory into Democracy

Quasi-Experimental Research on Deliberative Opinions in Antwerp’s Participatory Budgeting

Tijdschrift Politics of the Low Countries, Aflevering 1 2020
Trefwoorden Deliberative democracy, mini-publics, participatory budget, social learning, deliberative opinions
Auteurs Thibaut Renson
SamenvattingAuteursinformatie

    The theoretical assumptions of deliberative democracy are increasingly embraced by policymakers investing in local practices, while the empirical verifications are often not on an equal footing. One such assertion concerns the stimulus of social learning among participants of civic democratic deliberation. Through the use of pre-test/post-test panel data, it is tested whether participation in mini-publics stimulates the cognitive and attitudinal indicators of social learning. The main contribution of this work lies in the choice of matching this quasi-experimental set-up with a natural design. This study explores social learning across deliberation through which local policymakers invite their citizens to participate in actual policymaking. This analysis on the District of Antwerp’s participatory budgeting demonstrates stronger social learning in real-world policymaking. These results inform a richer theory on the impacts of deliberation, as well as better use of limited resources for local (participatory) policymaking.


Thibaut Renson
Thibaut Renson is, inspired by the 2008 Obama campaign, educated as a Political Scientist (Ma EU Studies, Ghent University) and Political Philosopher (Ma Global Ethics and Human Values, King’s College London). Landed back at the Ghentian Centre for Local Politics to do empirical research. Driven by the moral importance of social learning (vs. political consumerism) in democracy, exploring the empirical instrumentality of deliberation.

    Q-methodologie is een nog relatief onbekende onderzoeksmethode, met veel potentieel voor beleidsonderzoek en -analyse. De benaderingen, doelen en onderzoeksvragen in verschillende toepassingen lopen uiteen, maar vertonen ook duidelijke overeenkomsten. In dit artikel beschrijven we de belangrijkste theoretische en analytische bouwstenen van de methode, en een praktijkgericht 10-stappenplan waarmee men snel zelf aan de slag kan met Q-methodologie. Op basis van een aantal toepassingen van Q-methodologie in Nederland en Vlaanderen laat dit artikel op inzichtelijke wijze zien wat Q-methodologie toevoegt aan de toolbox van beleidsonderzoekers. Naast de theoretische achtergrond van de methode biedt deze bijdrage een praktisch stappenplan voor het gebruik van de methode in de praktijk.


Ellen Minkman
Ellen Minkman is werkzaam aan de Erasmus Universiteit Rotterdam.

Astrid Molenveld
Astrid Molenveld is verbonden aan de Erasmus Universiteit Rotterdam en de Universiteit Antwerpen.

    Information platforms can facilitate data sharing and make new applications possible. It is essential to connect a wide range of both public and private parties to a platform if real data-based transformation is to get off the ground. However, organizations are reluctant to share data if they do not know exactly what it can be used for or if they have no direct interest in it. Achieving a good solution requires a lot from the innovation process itself and the way it is managed. This article uses three innovation perspectives for the analysis of a logistics information platform. This analysis shows that different stages in the development of an information platform can be distinguished, each with its own dynamic. For local government the involvement of and connection to local parties is important, while innovation as a whole benefits from the link with an overarching agenda that transcends the local level.


Prof. dr. Bram Klievink
Prof. dr. ing. A.J. Klievink is hoogleraar Bestuurskunde aan de Universiteit Leiden, met een speciale focus op digitalisering en publiek beleid.
Thema

Access_open Principes voor goed lokaal bestuur in de digitale samenleving

Een aanzet tot een normatief kader

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2019
Auteurs Prof. dr. Albert Meijer, Dr. Mirko Tobias Schäfer en Dr. Martiene Branderhorst
SamenvattingAuteursinformatie

    This article presents a normative framework for good local governance in the digital society. We build on the five principles of Frank Hendriks (laid down in an article in Urban Affairs Review in 2014): participation, effectiveness, learning ability, procedural justice and accountability. An analysis of these five principles leads to the refinement of these principles for the digital society. The overarching points are that attention is needed for the possibility of human contact, that avoiding discrimination must be central, that higher demands are made with regard to speed of action, that the principles increasingly apply to networks of organizations, and that the principles increasingly apply to the design of systems. This overview thus provides concrete tools for organizations that want to reflect with citizens and stakeholders on the extent to which they are able to achieve good local governance in the digital society.


Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.

Dr. Mirko Tobias Schäfer
Dr. M.T. Schäfer is universitair hoofddocent aan de Universiteit Utrecht bij het departement Media- en Cultuurwetenschappen.

Dr. Martiene Branderhorst
Dr. E.M. Branderhorst is gemeentesecretaris en algemeen directeur in de gemeente Gouda en lid van de Raad voor het Openbaar Bestuur (ROB).

    More and more government organizations are making data public with the aim of promoting innovation and democratic processes. But open data does not always lead to the desired impact. In this study the authors analyze why some organizations are successful in exploiting the potential of open data and others are not. This research uses an ecosystem approach to investigate similarities and differences between four organizations that use open data. This has revealed three factors that promote the ecosystem, namely the influence of other organizations that are also involved with open data such as the motivation for open data, the important role of innovation champions and the utilization of the user perspective. Three barriers have also emerged: the preparation of a suitable case question for open data, the difficult relationship between obtaining capacity and the expected yields and the difference in scale between issues and profitable data sets.


Rik Wijnhof MSc
R. Wijnhof MSc deed een master Publiek Management aan de Universiteit Utrecht en is projectleider bij het programma Transparante en Open Provincie (TOP) van de provincie Zuid-Holland.

Jochem van den Berg MSc
J. van den Berg MSc deed een research master Bestuurskunde en Organisatiewetenschap aan de Universiteit Utrecht, is Open Data-consultant bij The Green Land en zakelijk directeur bij PresentU.

Dr. Erna Ruijer
Dr. E. Ruijer is universitair docent aan de Universiteit Utrecht bij het departement Bestuurs- en Organisatiewetenschap.
Vrij artikel

Weinig consistent, beperkt zelfkritisch

De uitwerking van de beleidsconclusie binnen de rijksverantwoording

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden accountability, policy evaluation, policy conclusion
Auteurs Bram Faber MA en Dr. Tjerk Budding
SamenvattingAuteursinformatie

    The Dutch central government has a long history in its search to meaningfully present policy effects. One of the instruments that was developed to this end is the Policy Conclusion (beleidsconclusie). This part of the annual report, which has been mandatory since 2013, should provide a judgement for every policy article on its results in the year 2017. To what extent has the Policy Conclusion been successful in its aims? And how do various governmental departments give substance to it? For this article, all policy conclusions that were composed for the most recent reporting year were examined. Among others, our analysis shows that departments differ greatly in their interpretation of what the Policy Conclusion should include, such as the usage of sources and the way in which intended results are (re)addressed. In addition, it was found in the Policy Conclusions that a tendency exists to put a strong focus on positive outcomes.


Bram Faber MA
A.S.C. Faber MA is promovendus bij het Zijlstra Center van de Vrije Universiteit Amsterdam.

Dr. Tjerk Budding
Dr. G.T. Budding is opleidingsdirecteur van de public controllersopleidingen van het Zijlstra Center van de Vrije Universiteit Amsterdam.
Vrij artikel

Access_open Democratie ligt op straat

Dilemma’s en kansen in de interactie tussen overheid en burger

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden citizen participation, democratic legitimacy, street-level interactions, informal citizenship, contestation
Auteurs Dr. Nanke Verloo
SamenvattingAuteursinformatie

    The goal of citizens participation increases the moments of contact between politicians, policy makers, welfare professionals and citizens. The shared responsibility for local decision making is not an easy task. Often conflicts emerge between parties with opposing needs and interests. Citizens oppose decisions or organize protest. These moments do not only challenge the goal of participation, they also jeopardize the quality of democracy. The democratic value of contentious moments, however, is often neglected. How can public professionals deal with the dilemma’s and chances that emerge during interactions that happen unexpectedly at the street-level? I answer that question by applying the agonistic approach to democracy to the action repertoire of public professionals dealing with conflict. A dramaturgical analysis of contentious interactions provides insights in how we can recognize and acknowledge contentious citizenship.


Dr. Nanke Verloo
Dr. N. Verloo is universitair docent en onderzoeker bij de afdeling Geografie, Planologie en Internationale Ontwikkelingsstudies van de Universiteit van Amsterdam.
Reflectie & debat

Nieuwe instituties voor het Antropoceen

Tijdschrift Beleid en Maatschappij, Aflevering 4 2019
Auteurs Albert Faber en Anne van Leeuwen
SamenvattingAuteursinformatie

    The Anthropocene offers a narrative to rethink the full range of present-day institutions. The urgency, complexity and scope of the ecological challenges that are upon us provide important challenges. Traditional institutions may be up to the task or be able to adapt to the new challenges, but likely new institutional perspectives will be required. The idea of ‘ecological reflexivity’ is helpful to critically explore some new and important institutional features for the Antropocene: recognition of the non-human world and its voices, reflection upon what works and upon what can be imagined, and response in terms of new practices and functions. We explore these features and offer some examples of new institutions.


Albert Faber
Albert Faber is auteur van De gemaakte planeet. Leven in het Antropoceen, dat vorig jaar verscheen bij Amsterdam University Press. Hij werkt als strateeg bij het ministerie van Economische Zaken en Klimaat (EZK). Deze bijdrage is op persoonlijke titel.

Anne van Leeuwen
Anne van Leeuwen zet zich in voor een samenleving waarin mens en natuur onlosmakelijk verbonden zijn. Ze is directielid bij de Ambassade van de Noordzee en medeoprichter van de regeneratieve boerderij en leerplek Bodemzicht.
Artikel

Over zelfredzame burgers gesproken

Hoe ambtenaren een buigzaam burgerschapsideaal vormgeven

Tijdschrift Beleid en Maatschappij, Aflevering 4 2019
Trefwoorden Interactional framing, Self reliance, Silent ideologies, Micro frames, Self referentiality
Auteurs Drs. Harrie van Rooij, Dr. Margit van Wessel en Prof. dr. Noelle Aarts
SamenvattingAuteursinformatie

    The concept of self-reliant citizens reflects an ideology of citizenship that is multiple and flexible. It could be regarded as a ‘plastic’ word, malleable and adjustable according to convictions, needs and purposes. This study shows the importance of considering the way in which ideological views on citizenship are transferred, adjusted and enacted in an organizational context. On the basis of a case study at the Dutch Tax and Customs Administration (DTCA), we contribute to knowledge on the way processes of framing interrelate on micro, meso and macro levels. We found that frames on self-reliance are enacted in a way that tensions and dilemmas are neutralized or reduced. In a dynamic context of conflicting goals and limited resources, DTCA-employees create meanings of self-reliance which legitimate practices and policies. By doing this they reproduce both organizational and social perspectives. Accounts of citizenship play an important role in this process. Self-reliant citizens are presented as active and responsible. The need of help is imagined as a normal and yet an atypical situation. This study promotes attention to the possibility that organizational systems reproduce perspectives in a way that alternative views remain unnoticed, whereas organizational choices are silently accepted as natural facts.


Drs. Harrie van Rooij
Drs. Harrie van Rooij is PhD-kandidaat (buitenpromovendus) bij het Institute for Science in Society (ISiS), Radboud University, en coördinerend adviseur corporate communicatie bij het ministerie van Financiën.

Dr. Margit van Wessel
Dr. Margit van Wessel is universitair docent, leerstoel Strategische Communicatie aan de Wageningen University & Research.

Prof. dr. Noelle Aarts
Prof. dr. Aarts is professor Socio-Ecological Interactions aan het Institute for Science in Society (ISiS), Radboud University.
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