Zoekresultaat: 155 artikelen

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Artikel

Het spel en de knikkers: ervaren rechtvaardigheid in vier lokale participatieprocessen

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2020
Auteurs Drs. Christine Bleijenberg, Dr. Reint Jan Renes, Prof. dr. Noëlle Aarts e.a.
SamenvattingAuteursinformatie

    Designing and implementing participation processes that are perceived as meaningful by both municipalities and citizens requires insight into the assessment by participants. In this study the theory of experienced procedural justice is applied in the context of citizen participation. To gain insight into the importance of the outcome and the course of the process in the assessment by participants, the authors have used survey research to collect data from four different participation processes in a Dutch municipality (Delft). The results of this explorative study show that the respondents rate the participation processes in which they have participated as reasonably fair. There is a fair process effect when respondents experienced the process as fair and their confidence in the municipality increases, even if the outcome is unfavourable for them. For practitioners, this study shows that the dimensions of procedural justice, namely respect, having a voice and explanation, are guiding principles for the design and implementation of participation processes. There is still much to be achieved, especially when it comes to being given an explanation, so information about the decision-making process and accountability for the substantive choices that have been made. Finally, regular evaluation research is needed to set up participation processes that tie in with what participants think is important.


Drs. Christine Bleijenberg
Drs. C. Bleijenberg is als onderzoeker en docent verbonden aan het lectoraat Crossmediale Communicatie in het Publieke Domein van de Hogeschool Utrecht en als promovendus aan de Radboud Universiteit in Nijmegen.

Dr. Reint Jan Renes
Dr. R.J. Renes is lector Psychologie voor een Duurzame Stad aan het Amsterdams Kenniscentrum voor Maatschappelijke Innovatie van de Hogeschool van Amsterdam.

Prof. dr. Noëlle Aarts
Prof. dr. M.N.C. Aarts is hoogleraar Socio-Ecologische Interacties aan het Instituut for Science in Society (ISiS) van de Radboud Universiteit in Nijmegen.

Jonas Moons MSc
J. Moons MSc is als onderzoeker en docent verbonden aan het lectoraat Crossmediale Communicatie in het Publieke Domein van de Hogeschool Utrecht.
Research Note

Campaigning Online and Offline: Different Ballgames?

Presidentialization, Issue Attention and Negativity in Parties’ Facebook and Newspaper Ads in the 2019 Belgian General Elections

Tijdschrift Politics of the Low Countries, Aflevering Online First 2020
Trefwoorden political advertising, Belgium, social media, newspapers, campaign
Auteurs Jonas Lefevere, Peter Van Aelst en Jeroen Peeters
SamenvattingAuteursinformatie

    This Research Note investigates party advertising in newspapers and on social media (Facebook) during the 2019 general elections in Flanders, the largest region of Belgium. The 2019 elections saw a marked increase in the use of social media advertising by parties, whereas newspaper advertising saw a decline. Prior research that compares multiple types of advertising, particularly advertising on social and legacy media remains limited. As such, based on a quantitative content analysis we investigate not just the prevalence of party advertising on both types of media, but also compare the level of negativity, presidentialisation, and issue emphasis. Our analysis reveals substantial differences: we find that not only the type of advertisements varies across the platforms, but also that social media ads tend to be more negative. Finally, parties’ issue emphasis varies substantially as well, with different issues being emphasized in newspaper and Facebook advertisements.


Jonas Lefevere
Jonas Lefevere is assistant professor of communications at the Vrije Universiteit Brussel.

Peter Van Aelst
Peter Van Aelst is a research professor at the department of political science at the University of Antwerp.

Jeroen Peeters
Jeroen Peeters is a PhD student at the department of political science at the University of Antwerp.
Artikel

Access_open Nudging in perspectief

De verbreding van gedragsinzichten in beleid

Tijdschrift Beleidsonderzoek Online, juni 2020
Auteurs Pieter Raymaekers en Marleen Brans
SamenvattingAuteursinformatie

    Theorieën en methoden uit de gedragswetenschappen betreden steeds nadrukkelijker de beleidsscene. Gedragsinzichten en nudging beloven beleid te verrijken en te versterken. Het begin van deze gedragswetenschappelijke omslag of behavioural turn laat men doorgaans samenvallen met de publicatie van het boek Nudge van Richard Thaler en Cass Sunstein in 2008. In dit artikel plaatsen we nudging in perspectief en argumenteren we dat het concept zowel een zegen als een vloek betekent, en zowel een katalysator als een rem is voor de bredere toepassing en verankering van gedragsinzichten in beleid. Ondanks het aantrekkelijke narratief botst nudging op functionele limieten en ethische bezwaren. Om de gedragswetenschappelijke, experimentele en evidence-based beleidsbeloften alsnog in te lossen, zien we een strategie van steeds verdere verbreding. Het programma van de Behavioural Insights-beweging op basis van vijf pijlers leek in eerste instantie een oplossing te bieden, maar kampt door een eendimensionale interpretatie met interne spanningen. De nog bredere en ambitieuzere Behavioural Public Policy-agenda biedt nieuwe perspectieven, maar moet op functioneel en ethisch vlak nog verder onderbouwd worden.


Pieter Raymaekers
Pieter Raymaekers is onderzoeker en vormingscoördinator bij het KU Leuven Instituut voor de Overheid. Zijn onderzoek focust op de toepassing van gedragsinzichten en nudging in beleid.

Marleen Brans
Marleen Brans is gewoon hoogleraar aan het KU Leuven Instituut voor de Overheid en schatbewaarder van de International Public Policy Association. Ze verricht voornamelijk onderzoek over de productie en consumptie van beleidsadvies.
Vrij artikel

Ontwerpprincipes voor betere burgerparticipatie

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden citizen participation, equality, law-making, local policy
Auteurs Dr. Menno Hurenkamp en Prof. dr. Evelien Tonkens
SamenvattingAuteursinformatie

    Citizen participation is a regular feature of recent legislation and policymaking. However, more often than not, the goals of participation remain implicit. As a consequence, exclusion mechanisms well known from the literature keep coming back. A current example is the Dutch Environment and Planning Act, which is expected to enter into force in 2021. In this article we use this Act to identify the exclusion mechanisms at work and suggest an alternative wording.


Dr. Menno Hurenkamp
Dr. M. Hurenkamp is publicist en is als politicoloog verbonden aan de Universiteit voor Humanistiek en de Universiteit van Amsterdam.

Prof. dr. Evelien Tonkens
Prof. dr. E. Tonkens is hoogleraar Burgerschap en humanisering van de publieke sector aan de Universiteit voor Humanistiek.
Van Slingelandtlezing

Zonder overheid gaat het niet

Tijdschrift Bestuurskunde, Aflevering 1 2020
Auteurs Dr. Erik Schrijvers
Auteursinformatie

Dr. Erik Schrijvers
Dr. E.K. Schrijvers is senior wetenschappelijk medewerker bij de WRR.

    From 1964 until roughly 1990, political science would become the dominant approach within the (local) administrative sciences in the Netherlands. This central position was taken over from the legal approach. Important impulses from political science for Public Administration came only from the second-generation political scientists: Gijs Kuypers at the Free University Amsterdam, Hans Daudt at the University of Amsterdam and Hans Daalder at the University of Leiden. In their footsteps, a political scientist emerged who, through his contribution to several universities (the Free University, the University of Nijmegen and the University of Twente), had a great deal of influence on the further development of Dutch Public Administration: Andries Hoogerwerf. Two other approaches emerged from political science that were important for the development of modern public administration in the Netherlands, namely policy science and the new political economy (public choice). In this essay the author outlines the input of the main figures from political science, policy science and public choice until 1990 in various stages that are most relevant to Public Administration. These stages take us to various cities and universities in the Netherlands. In addition, we see important cross-fertilization between the institutions through the transfer of people from one university to another. After 1990 however, Public Administration would increasingly profile itself as an independent inter-discipline.


Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de joint degree Public Governance across Borders aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.

    Q-methodologie is een nog relatief onbekende onderzoeksmethode, met veel potentieel voor beleidsonderzoek en -analyse. De benaderingen, doelen en onderzoeksvragen in verschillende toepassingen lopen uiteen, maar vertonen ook duidelijke overeenkomsten. In dit artikel beschrijven we de belangrijkste theoretische en analytische bouwstenen van de methode, en een praktijkgericht 10-stappenplan waarmee men snel zelf aan de slag kan met Q-methodologie. Op basis van een aantal toepassingen van Q-methodologie in Nederland en Vlaanderen laat dit artikel op inzichtelijke wijze zien wat Q-methodologie toevoegt aan de toolbox van beleidsonderzoekers. Naast de theoretische achtergrond van de methode biedt deze bijdrage een praktisch stappenplan voor het gebruik van de methode in de praktijk.


Ellen Minkman
Ellen Minkman is werkzaam aan de Erasmus Universiteit Rotterdam.

Astrid Molenveld
Astrid Molenveld is verbonden aan de Erasmus Universiteit Rotterdam en de Universiteit Antwerpen.

    Information platforms can facilitate data sharing and make new applications possible. It is essential to connect a wide range of both public and private parties to a platform if real data-based transformation is to get off the ground. However, organizations are reluctant to share data if they do not know exactly what it can be used for or if they have no direct interest in it. Achieving a good solution requires a lot from the innovation process itself and the way it is managed. This article uses three innovation perspectives for the analysis of a logistics information platform. This analysis shows that different stages in the development of an information platform can be distinguished, each with its own dynamic. For local government the involvement of and connection to local parties is important, while innovation as a whole benefits from the link with an overarching agenda that transcends the local level.


Prof. dr. Bram Klievink
Prof. dr. ing. A.J. Klievink is hoogleraar Bestuurskunde aan de Universiteit Leiden, met een speciale focus op digitalisering en publiek beleid.
Thema

Access_open Principes voor goed lokaal bestuur in de digitale samenleving

Een aanzet tot een normatief kader

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2019
Auteurs Prof. dr. Albert Meijer, Dr. Mirko Tobias Schäfer en Dr. Martiene Branderhorst
SamenvattingAuteursinformatie

    This article presents a normative framework for good local governance in the digital society. We build on the five principles of Frank Hendriks (laid down in an article in Urban Affairs Review in 2014): participation, effectiveness, learning ability, procedural justice and accountability. An analysis of these five principles leads to the refinement of these principles for the digital society. The overarching points are that attention is needed for the possibility of human contact, that avoiding discrimination must be central, that higher demands are made with regard to speed of action, that the principles increasingly apply to networks of organizations, and that the principles increasingly apply to the design of systems. This overview thus provides concrete tools for organizations that want to reflect with citizens and stakeholders on the extent to which they are able to achieve good local governance in the digital society.


Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.

Dr. Mirko Tobias Schäfer
Dr. M.T. Schäfer is universitair hoofddocent aan de Universiteit Utrecht bij het departement Media- en Cultuurwetenschappen.

Dr. Martiene Branderhorst
Dr. E.M. Branderhorst is gemeentesecretaris en algemeen directeur in de gemeente Gouda en lid van de Raad voor het Openbaar Bestuur (ROB).

Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de joint degree Public Governance across Borders aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.
Vrij artikel

Access_open Democratie ligt op straat

Dilemma’s en kansen in de interactie tussen overheid en burger

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden citizen participation, democratic legitimacy, street-level interactions, informal citizenship, contestation
Auteurs Dr. Nanke Verloo
SamenvattingAuteursinformatie

    The goal of citizens participation increases the moments of contact between politicians, policy makers, welfare professionals and citizens. The shared responsibility for local decision making is not an easy task. Often conflicts emerge between parties with opposing needs and interests. Citizens oppose decisions or organize protest. These moments do not only challenge the goal of participation, they also jeopardize the quality of democracy. The democratic value of contentious moments, however, is often neglected. How can public professionals deal with the dilemma’s and chances that emerge during interactions that happen unexpectedly at the street-level? I answer that question by applying the agonistic approach to democracy to the action repertoire of public professionals dealing with conflict. A dramaturgical analysis of contentious interactions provides insights in how we can recognize and acknowledge contentious citizenship.


Dr. Nanke Verloo
Dr. N. Verloo is universitair docent en onderzoeker bij de afdeling Geografie, Planologie en Internationale Ontwikkelingsstudies van de Universiteit van Amsterdam.
Article

Split-Ticket Voting in Belgium

An Analysis of the Presence and Determinants of Differentiated Voting in the Municipal and Provincial Elections of 2018

Tijdschrift Politics of the Low Countries, Aflevering 3 2019
Trefwoorden split-ticket voting, local elections, voting motives, Belgium, PR-system
Auteurs Tony Valcke en Tom Verhelst
SamenvattingAuteursinformatie

    This article tackles the particular issue of split-ticket voting, which has been largely overlooked in Belgian election studies thus far. We contribute to the literature by answering two particular research questions: (1) to what extent and (2) why do voters cast a different vote in the elections for the provincial council as compared to their vote in the elections for the municipal council?
    The article draws on survey data collected via an exit poll in the ‘Belgian Local Elections Study’, a research project conducted by an inter-university team of scholars.
    Our analysis shows that nearly 45% of the total research population cast a split-ticket vote in the local elections of 2018. However, this number drops to one out of four if we only consider a homogenous party landscape at both levels by excluding the numerous votes for ‘local’ lists (which occur mostly at the municipal level). This finding underlines the importance of accounting for the electoral and institutional context of the different electoral arenas in research on split-ticket voting in PR systems. In the Belgian context, split-ticket voting in 2018 also differed between the different parties and regions. Furthermore, it was encouraged by a higher level of education and familiarity with particular candidates. This candidate-centred and strategic voting was matched by party identification and the urban municipal context favouring straight-ticket voting. Other factors such as region, a rural municipal context and preferential voting seemed more relevant to determine voting for local parties than using the instrument of split-ticket votes as such.


Tony Valcke
Tony Valcke is Associate Professor at the Faculty of Political and Social Sciences of Ghent University (Belgium). He is a member of the Centre for Local Politics (CLP) and coordinator of the Teacher Training Department. His research, publications and educational activities focus on elections and democratic participation/innovation, (the history of) political institutions and (local) government reform, political elites and leadership, citizenship (education).

Tom Verhelst
Tom Verhelst is Assistant Professor at the Faculty of Political and Social Sciences at Ghent University (Belgium) and a postdoctoral research fellow at the Department of Political Science at Maastricht University (the Netherlands). His research focuses on the Europeanisation of local government (with a particular interest for the regulatory mobilisation of local government in EU decision-making processes) and on the role and position of the local council in Belgium and the Netherlands (with a particular interest for local council scrutiny).
Thema-artikel

Access_open Positieve bestuurskunde

Naar een robuust positief perspectief op de overheid

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden Positive Public Administration, successful public governance, research agenda, societal relevance
Auteurs Scott Douglas DPhil, Prof. dr. Trui Steen en Prof. dr. Zeger van der Wal
Samenvatting

    Citizens and scholars excel in identifying and analysing government failure. It is important indeed to understand public sector, but while governments in the Low Countries are doing well on average and very well from an internationally perspective, most attention is focused on the errors and mishaps. This article argues for a robust positive perspective on the public sector as a complement to existing research. From a scientific perspective, public administration must set itself the ambition to connect and aggregate existing positive insights even better. From a social perspective, the discipline must prevent the gap from being filled by a wholesale rejection of democratic government or the use of unproven miracle cures. This article elaborates the starting points for Positive Public Administration, arguing that this perspective should be comprehensive, context related, inter-subjective, learning-oriented, and robustly scientific in nature. The article also introduces the other contributions in this special issue, which together give an initial interpretation of positive public administration.


Scott Douglas DPhil

Prof. dr. Trui Steen

Prof. dr. Zeger van der Wal
Vrij artikel

Paradox van het Pact van de Waard

Dynamische regionale samenwerking in een krimpende Hoeksche Waard

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden shrinking regions, regime theory, population decline, regional collaboration, regional strategies
Auteurs Janneke Rutgers-Zoet Msc en Dr. Tamara Metze
Samenvatting

    In several regions in the Netherlands there are declining population numbers. In those regions, administrators, companies and societal organisations often start regional collaborations in order to anticipate population decline and maintain a good quality of life. This is a logical step, but in practice the collaborating partners face challenges. For this article we analysed over a period of eight years the dynamics of cooperation in the Hoeksche Waard, a region in the province of South Holland that is dealing with a decrease in the number of inhabitants. On the basis of the regime model (Stone 1989), and by conducting qualitative research, in this exploratory study we discerned a paradox of regional cooperation in this ‘shrinking’ region: a decline of population numbers is the reason to initiate informal cooperation in networks, but the complexity of the regional agenda leads to the desire for formalisation of the collaborations in formal decision making structures. This formalisation, in its turn, leads to less commitment from the parties and makes cooperation and achieving results difficult, which increases the need for informalisation.


Janneke Rutgers-Zoet Msc

Dr. Tamara Metze

    Overheidsbeleid heeft steeds meer te maken met digitalisering en data-ificering van de samenleving en het menselijk gedrag. Dat betekent uitdagingen voor beleidsevaluatoren. In dit artikel gaat het om éen van de daarmee gepaard gaande verschijnselen: Big Data en Artificiële Intelligentie (BD/AI). Het artikel stelt, na erop gewezen te hebben dat de evaluatieprofessie langere tijd niet erg actief op digitaal gebied is geweest, ten eerste de vraag wat BD/AI te bieden hebben aan evaluatieonderzoek van (digitaal) beleid. Vijf toepassingsmogelijkheden worden besproken die de kwaliteit, bruikbaarheid en relevantie van evaluatieonderzoek kunnen bevorderen. De tweede vraag is wat evaluatieonderzoek te bieden heeft, als het gaat om het analyseren/onderzoeken van de betrouwbaarheid, validiteit en enkele andere aspecten van Big Data en AI. Ook daar worden verschillende mogelijkheden (en moeilijkheden) geschetst. Naar het oordeel van de schrijver is het enerzijds dienstig (meer) gebruik te maken van BD/AI in evaluatieonderzoek, maar doen onderzoekers er ook goed aan (meer) aandacht uit te laten gaan naar: de assumpties die aan BD/AI ten grondslag liggen (inclusief het ‘black box’-probleem); de validiteit, veiligheid en geloofwaardigheid van algoritmes; de bedoelde en onbedoelde consequenties van het gebruik ervan; én de vraag of de claims dat digitale interventies die mede gebaseerd zijn op BD/AI effectief (of effectiever zijn dan andere), onderbouwd en valide zijn.


Frans L. Leeuw
Frans L. Leeuw (socioloog) is hoogleraar Recht, Openbaar Bestuur en Sociaalwetenschappelijk onderzoek aan Maastricht University. Eerder was hij o.a. directeur WODC, Hoofdinspecteur Hoger Onderwijs Onderwijsinspectie, hoogleraar evaluatieonderzoek Universiteit Utrecht, directeur doelmatigheidsonderzoek Algemene Rekenkamer en decaan Humanities Open Universiteit. Hij bereidt een boekje voor over 125 jaar empirisch-juridisch onderzoek, inclusief de nieuwste loot: digitaal empirisch-juridisch onderzoek. Eerdere publicaties handelden over diverse onderwerpen met als rode draden evaluatieonderzoek, theorieën, gedragsmechanismen, benutting van onderzoek en juridische thema’s.
Artikel

Access_open Voorbij de controverse: het Nederlandse neoliberalisme als onderwerp van onderzoek

Tijdschrift Beleid en Maatschappij, Aflevering 2 2019
Trefwoorden Neoliberalism, The Netherlands, Intellectual history, Political history, Essentially contested concepts
Auteurs Dr. Merijn Oudenampsen en Dr. Bram Mellink
SamenvattingAuteursinformatie

    The word neoliberalism has often been the object of fierce controversy in the Dutch public debate. Prominent intellectuals have equated neoliberalism with extremism and fundamentalism, with some going as far as calling it a ‘totalitarian faith’. The opposite camp in the debate has argued that neoliberalism is largely a self-invented bogeyman of the left, a swearword used by critics to engage in an intellectual witch-hunt. Of course, neoliberalism is not the only social science term suffering from a polemical status. Common concepts such as populism, socialism, nationalism or conservatism have given rise to similar lasting disagreements and comparable accusations of their derogatory use. What does appear to be exceptional about neoliberalism in the Dutch debate, is that very few conceptual and historical studies have been published on the subject. While the word neoliberalism is commonly employed in Dutch mainstream social science, many scholars seem to use the term without much further qualification. This paper explores the controversy and looks for ways to proceed beyond it. Drawing on a recent wave of international scholarship, it outlines an ideational approach to neoliberalism. After tracing the origins of the term neoliberalism, it closes with a preliminary example of an ideational analysis of Dutch neoliberalism.


Dr. Merijn Oudenampsen
Dr. Merijn Oudenampsen is Postdoc onderzoeker aan de Universiteit van Amsterdam, Faculteit der Maatschappij- en Gedragswetenschappen, Programmagroep: Geographies of Globalizations.

Dr. Bram Mellink
Dr. Bram Mellink is postdoc onderzoeker aan de Universiteit van Amsterdam, Faculteit der Geesteswetenschappen, Capaciteitsgroep Geschiedenis.
Article

Fiscal Consolidation in Federal Belgium

Collective Action Problem and Solutions

Tijdschrift Politics of the Low Countries, Aflevering 2 2019
Trefwoorden fiscal consolidation, fiscal policy, federalism, intergovernmental relations, High Council of Finance
Auteurs Johanna Schnabel
SamenvattingAuteursinformatie

    Fiscal consolidation confronts federal states with a collective action problem, especially in federations with a tightly coupled fiscal regime such as Belgium. However, the Belgian federation has successfully solved this collective action problem even though it lacks the political institutions that the literature on dynamic federalism has identified as the main mechanisms through which federal states achieve cooperation across levels of government. This article argues that the regionalization of the party system, on the one hand, and the rationalization of the deficit problem by the High Council of Finance, on the other, are crucial to understand how Belgium was able to solve the collective action problem despite its tightly coupled fiscal regime and particularly high levels of deficits and debts. The article thus emphasizes the importance of compromise and consensus in reducing deficits and debts in federal states.


Johanna Schnabel
School of Politics and International Relations, University of Kent, Rutherford College, Canterbury CT2 7NX, United Kingdom.
Thema-artikel ‘Uitgesproken Bestuurskunde’

Globalisering, consensusbestuur en de regio: naar een nieuwe maatschappelijke en bestuurlijke ordening?

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden globalisation, consensus governance, regionalism, representation, decision-making
Auteurs Prof. dr. Caspar van den Berg
Samenvatting

    In his inaugural lecture entitled ‘From Pillars to Bubbles: The future of consensus governance in a globalized society’, Caspar van den Berg examines the consequences of economic and cultural globalization for the model of consensus governance that defined Dutch public administration for most of the 20th century. In doing so he presents an expansion and refinement of the Lijphartian model of consociationalism, and indicates which four factors supported consensus governance in the pillarized period, and how each of them has suffered erosion as globalization proceeded. It has become increasingly visible that globalization has differentiated effects for different groups in society, but also for different types of regions: booming regions benefit greatly from globalization, shrinking regions face major challenges. By combining recent insights from public administration, sociology, political science, economics and social geography, a new social order emerges, consisting of bubbles that are distinguished along socio-economic and territorial lines. These developments cause friction with regard to representation and decision-making at national, regional and local level. These are the themes on which the research within the Chair of Global and Local Governance will focus in the coming years.


Prof. dr. Caspar van den Berg

    Governance is a human activity and is therefore unquestionably about relationships. Relationships between public and private parties. Relationships in existing steering-oriented structures (the political administrator as guardian, magistrate) and also relationships in new forms of cooperation that are often focused on good relationships (government participation). Public-private partnerships are inevitably accompanied by conflicting interests that place different demands on interactions. One-size-fits-all does not fit there, but customization is required, with constant alignment with what is – and what is not (yet). And so the ability to make contact requires much more attention, and from there to explore and grasp perspectives. How do you work on the tensions that you find on your way? It is there that the method of communication influences how the process of cooperation and steering proceeds. This is not a matter of whether-or, but and-and. Both perspectives are characterized by a different relationship with those involved and a different way of contact and interaction. This article focuses on contact from a collaborative perspective. The classical administrative side already has a rich history, while the cooperation side is often still an unknown and unexplored territory. The central question is: how can you, as a director and public professional, deliver tailor-made solutions and therefore adapt to complex tasks? The authors look at complex situations from a communicative perspective and they introduce ‘appreciative communication’ as the art of aligning with what really moves people, as a frame of view of the inconvenience caused by the differences present. They highlight a number of generic tensions that can arise in cooperation situations. A case study into the approach to regional innovation in the field of mobility serves as an illustration.


Dr. Els van der Pool
Dr. E.M.C. van der Pool is lector Human Communication Development bij de Hogeschool van Arnhem en Nijmegen (HAN).

Dr. Guido Rijnja
Dr. G.W. Rijnja is adviseur communicatiebeleid bij de Rijksvoorlichtingsdienst, Ministerie van Algemene Zaken.
Thema-artikel

‘Macho-meritocratie’ Singapore

Vijf lessen uit het genadeloze streven naar ambtelijke excellentie

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden Singapore, public service excellence, Performance, comparative public administration
Auteurs Prof. dr. Zeger van der Wal
Samenvatting

    Singapore and the Netherlands are small, export- and trade-dependent countries that perform excellently in many areas, such as good governance and integrity, policy effectiveness, liveability, innovation, and e-government. At the same time there are clear differences in political culture and history: Singapore has a more authoritarian governance style including limitations in press freedom, freedom of speech, and political activism. Within these contrasting contexts, both countries have introduced and implemented similar public management reforms since the 1990s. The aim of these reforms is to maintain public service excellence in a dynamic environment but the countries make contrasting choices in achieving this aim. This article describes how administrative excellence is organised and pursued in Singapore and identifies five lessons for the Netherlands: (1) Use positive narratives about government often; (2) be nuanced about capping top-level remuneration; (3) enhance the attractiveness of government as an employer; (4) invest in life-long learning; (5) be an authoritative expert amidst horizontalisation hypes.


Prof. dr. Zeger van der Wal
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