Zoekresultaat: 15 artikelen

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Jaar 2015 x
Artikel

Bereikt coproductie kwetsbare burgers?

Een analyse van belemmeringen voor kwetsbare burgers in drie fasen

Tijdschrift Bestuurskunde, Aflevering 4 2015
Trefwoorden co-production, public services, vulnerable citizens, trust
Auteurs Joost Fledderus MSc
SamenvattingAuteursinformatie

    Co-production is regarded as a way to actively involve vulnerable citizens with public service delivery. However, there are several critical aspects that may lead to the unexpected exclusion of this group by public organizations, which have been insufficiently addressed hitherto. On the basis of a dissertation research, these critical aspects are analyzed for three phases of co-production. In the first phase, self-selection and organizational selection may lead to the exclusion of vulnerable citizens. In the second phase, a lack of commitment of the user and organizational support increase the chance of early discontinuation of co-production by vulnerable citizens. Finally, in the evaluation phase, it is likely that disadvantaged citizens attribute potential success of co-production to themselves and do not reward the public service provider for this. This has the possible consequence that there is no recognition for the added value of co-production, which may lead to less co-production that involves vulnerable citizens in the future.


Joost Fledderus MSc
J. Fledderus MSc studeerde sociologie in Nijmegen en bestuurskunde aan de Vrije Universiteit Amsterdam. Zijn PhD-onderzoek aan de Radboud Universiteit Nijmegen richtte zich op de relatie tussen coproductie van publieke dienstverlening en vertrouwen in publieke dienstverlening, vertrouwen in de overheid en vertrouwen in de samenleving. Het empirische deel van zijn onderzoek is voornamelijk gebaseerd op ervaringen van deelnemers van werkcorporaties, een activeringsprogramma voor bijstandsgerechtigden in Nijmegen. Op dit moment is hij werkzaam als onderzoeker/adviseur bij Necker van Naem.
Artikel

Professioneel vermogen

Proactieve ‘coping’ door publieke professionals

Tijdschrift Beleid en Maatschappij, Aflevering 4 2015
Trefwoorden Public professionals, Teachers, performance pressures, proactive coping, professional capability
Auteurs Prof. dr. Mirko Noordegraaf, Nina van Loon MSc, Madelon Heerema MSc e.a.
SamenvattingAuteursinformatie

    Professional services such as educational services, are increasingly managed and optimized in order to improve performances. Performances of students, teachers and school (boards) are measured and evaluated. Increasingly, rules and systems focus on outputs and control. Consequently, the ‘freedom’ of professionals such as teachers is reduced, or is perceived and felt to be reduced. There have been growing debates on the problematic effects of performance pressures. Often, public professionals are seen as ‘defenseless victims’ of systems and pressures – they are ‘professionals under pressure’. In this paper, we introduce a more positive way of understanding professionals and professional action in changing contexts. We see professionals such as teachers as ‘active agents’ who can develop and regain control over their own situation. Professionals can deliver quality, in spite of bureaucratic burdens and managerial intrusions. We call this ability professional capability: ‘the ability to proactively deal with work-related expectations, tasks and burdens in dynamic stakeholder environments’. This paper combines research on public administration, organizational sociology and occupational psychology, to generate a more productive understanding of proactive coping of professionals in public domains. We define and operationalize professional capacity, we explore sources and effects, and we develop hypotheses for further research.


Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is als hoogleraar publiek management verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Nina van Loon MSc
Nina van Loon MSc was als promovenda verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht en is thans werkzaam bij Aarhus University, Denemarken.

Madelon Heerema MSc
Madelon Heerema MSc is als researcher verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Marit Weggemans MSc
Marit Weggemans MSc was als student-assistent verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
Artikel

Big Data: een revolutie in gemeentelijk beleid?

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2015
Auteurs Tom Daalhuijsen MSc, Sebastiaan Steenman MSc en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Big Data is the new hype in municipal policy and the promise of Big Data is rationalization: better policy that is based on better information. In this article the authors investigate the extent to which the use of Big Data in municipal organizations results in a more rational policy process. Their empirical research was held in two Dutch municipalities: Tilburg, in the south of the Netherlands, and Assen, in the north of the Netherlands. They investigated how Tilburg deploys Big Data for the fight against crime and Assen is trying to improve its traffic management with Big Data. Their analysis shows that policy, more so than in the past, is being steered by specific information because Big Data is being used. The rationalization of policy, however, is limited by the possibilities of Big Data and by political dynamics. Their final conclusion therefore is that the uncertainty, unfamiliarity, complexity and constant change are partly made manageable and controllable by the use of Big Data in municipal organizations. Politics is also partly ‘tamed’ because politicians have to relate to ‘objective data’ from information systems.


Tom Daalhuijsen MSc
T. Daalhuijsen MSc werkt sinds kort als business analist bij Capgemini Nederland. Hij is in 2014 afgestudeerd bij de masteropleiding Bestuur en Beleid van de Universiteit Utrecht.

Sebastiaan Steenman MSc
S.C. Steenman MSc is docent in de bacheloropleiding Bestuurs- en Organisatiewetenschap en de masteropleiding Bestuur en Beleid van de Universiteit Utrecht.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.
Praktijk

Woorden die werken: spraakmakend leiderschap van gemeentesecretarissen

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2015
Auteurs Prof. dr. Mark van Twist, Dr. Martijn van der Steen, Marij Swinkels MA e.a.
Auteursinformatie

Prof. dr. Mark van Twist
Prof. dr. M.J.W. van Twist is decaan van de Nederlandse School voor Openbaar Bestuur (NSOB).

Dr. Martijn van der Steen
Dr. M.A. van der Steen is co-decaan Nederlandse School voor Openbaar Bestuur (NSOB).

Marij Swinkels MA
M. Swinkels MA is onderzoeker en leermanager bij de Nederlandse School voor Openbaar Bestuur (NSOB).

Ilsa de Jong MSc
I. de Jong MSc is onderzoeker en leermanager bij de Nederlandse School voor Openbaar Bestuur (NSOB).
Artikel

Verdien ik niet te veel?

Loonfatsoen voor bestuurskundigen

Tijdschrift Bestuurskunde, Aflevering 3 2015
Trefwoorden income differences, maximum wage in the public sector
Auteurs Prof. dr. Margo Trappenburg
SamenvattingAuteursinformatie

    During the first decades after World War II income policy was an important topic of public debate in the Netherlands. This changed in the eighties and nineties when gross wages were ‘demoralized’ and taken off the political agenda. Income policy was deemed pointless, inefficient, or superfluous. Moreover wages were determined according to technocratic schemes designed by consultancy firms. These schemes encourage employees to compare themselves with people with a comparable education in other organizations rather than with coworkers in their own organization thus fostering a caste mentality.
    However, following the financial crisis a cry for remoralization was launched which ended in a new law which determined that civil servants and top administrators in public organizations should never earn more than a government minister (178.000 euros per annum). In this article it is argued that such a partial remoralization of the highest wages in the public sector is unsatisfactory. It is argued that wages at large should be a moral topic for organizations that should explain their reward policy for their highest and lowest employees, thus encouraging workers to see themselves as members of their organization rather than their educational caste. Public administration scholars should play a role in this debate.


Prof. dr. Margo Trappenburg
Prof. dr. M.J. Trappenburg is universitair hoofddocent Bestuurs- en Organisatiewetenschappen aan de Universiteit Utrecht en bijzonder hoogleraar aan de Universiteit voor Humanistiek. Zij publiceert over gezondheidszorgbeleid, de verzorgingsstaat en over ethische vraagstukken. In 2014 verscheen van haar hand Loonfatsoen. Eerlijk verdienen of graaicultuur?, samen met Wout Scholten en Thijs Jansen. Trappenburg heeft een eigen website: www.margotrappenburg.nl.
Artikel

Coördinatie in complexe systemen: het ontstaan van stuurloosheid in het Nederlandse spoorwegsysteem

Tijdschrift Bestuurskunde, Aflevering 3 2015
Trefwoorden Dutch railway system, sensemaking, coordination, disruption management
Auteurs Danny Schipper, Joop Koppenjan en Lasse Gerrits
SamenvattingAuteursinformatie

    We are only fully aware of our dependency on large scale technical infrastructure systems when they fail to provide reliable services. Yet, at the same time we have witnessed the dismantling of the organizations providing these services due to privatization and liberalization policies. In this article we provide insight into the complexity of managing these now networked systems, consisting of several private and public organizations, by looking at the Dutch railway system. More specifically we analyze a case in which the decision to take several railway tracks and switches out of service resulted in a large scale disruption during rush hour in one of the busiest parts of the Netherlands. With the concept of sensemaking we show that the different actors involved were unable to create a common understanding of the situation to enable coordinated action.


Danny Schipper
D. Schipper is verbonden aan de vakgroep Bestuurskunde, Erasmus Universiteit Rotterdam.

Joop Koppenjan
J.F.M. Koppenjan is verbonden aan de vakgroep Bestuurskunde, Erasmus Universiteit Rotterdam.

Lasse Gerrits
L. Gerrits is verbonden aan de vakgroep Politieke Wetenschappen, Otto-Friedrich- Universiteit Bamberg, Duitsland.
Artikel

Pas op! Over beheerst risico’s beheersen in het governancetijdperk

Tijdschrift Bestuurskunde, Aflevering 3 2015
Trefwoorden risk management, governance, inspection, organization, hybridization
Auteurs Dr. Mark de Bruijne, Dr. Bauke Steenhuisen en Dr. Haiko van der Voort
SamenvattingAuteursinformatie

    Risks taken by some organizations may have considerable impact on society. In this contribution the assessment and management of risk are perceived to take place in a multi-actor setting. Within an organization operators, risk managers, and top managers interact about risk assessments and risk mitigation strategies. Public regulators and inspectorates increasingly focus on risk management systems instead of the operational activities or organizational outputs. Are organizations systematically assessing their risks? This contribution identifies two contrasting perspectives on risk assessment and risk mitigation in literature: risk management and risk governance. An empirical study in three sectors reveals evidence of both perspectives in practice. Companies adopt hybrid approaches, which are essential for the quality of risk assessment and mitigation. Indeed, adopting just one perspective seems dangerous. We conclude that public regulators and inspectorates might provide incentives to focus on just one perspective and suggest two heuristics for public inspectorates that respect hybrid approaches of risk assessment and mitigation.


Dr. Mark de Bruijne
Dr. M.L.C. de Bruijne is als universitair docent werkzaam aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Bauke Steenhuisen
Dr. M.L.C. de Bruijne is als universitair docent werkzaam aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Haiko van der Voort
Dr. H.G. van der Voort is als universitair docent werkzaam aan de TU Delft, Faculteit Techniek, Bestuur en Management.
Artikel

Snijden in eigen vlees

De waarden van topambtenaren en het implementeren van bezuinigingen

Tijdschrift Bestuurskunde, Aflevering 3 2015
Trefwoorden cutback management, top civil servants, public values, public management
Auteurs Eduard Schmidt MSc
SamenvattingAuteursinformatie

    Governments throughout the whole world feel the need to cut spending due to the current financial crisis. The Netherlands are no exception in this matter. Top civil servants are up to the task to implement these cutbacks within their own organizations. However, not much is known about what influences their choice for certain implementation strategies. One factor of interest are the values of top civil servants, which are supposed to be influenced by their work experience. This is a relevant factor, since the introduction of New Public Management made it more common for managers from the private sector to reach the higher echelons of government. Top civil servants with different backgrounds and from different Dutch ministries were interviewed for this study. It seems that using across-the-board cuts are present within Dutch ministries, sometimes combined with targeted cuts. Surprisingly, no differences in values and implementation strategies were found between managers with and without experience in the private sector, contrary to expectation. The implementation strategies used seem mainly influenced by values such as soberness and thrift, values which are not present in current public values literature.


Eduard Schmidt MSc
J.E.T. Schmidt, MSc is promovendus op het NWO-project Explaining cutback management strategies in public sector organisations: change leadership in times of crisis bij het Instituut Bestuurskunde, Campus Den Haag, Universiteit Leiden.

Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de opleiding European Public Administration aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.

    This article is about one of the experiments in local democratic renewal: MyBorne2030 (in Dutch ‘MijnBorne2030’). The aim of the project was to develop a communal vision for Borne (a relatively small suburban municipality of 20.000 inhabitants in the East of the Netherlands) for the year 2030. A steering committee of 20 local organizations has worked out four scenarios on the basis of three building stones: an identity study, a research of societal trends and the formulation of ambitions. These four scenarios have been submitted to the citizens of Borne in a referendum. The scenario that has received the most votes (‘Dynamic villages’) is further elaborated in a new vison for the future called MyBorne2030. Institutionally the decision-making process in Borne can be described as a mixture of participative (deliberative), associative and direct (plebiscitary) democracy. The authors conclude that it was a successful experiment, that has produced broad support for the vision of Borne for the future and a solid basis for the implementation of this vision. Participants (as well as non-participants) think this approach can be repeated not only in Borne, but also in other municipalities. The authors add that this could also be the case for the level above of cooperating municipalities.


Prof. dr. Bas Denters
Prof. dr. S.A.H. Denters is hoogleraar Bestuurskunde aan de Universiteit Twente, wetenschappelijk directeur van de Nederlandse Onderzoeksschool Bestuurskunde (NOB) en hoofdredacteur van Bestuurswetenschappen.

Dr. Pieter-Jan Klok
Dr. P.J. Klok is universitair docent Beleidsprocessen bij de vakgroep Public Administration van de Universiteit Twente (Faculteit Behavioural, Management and Social Sciences).
Artikel

De democratische vertegenwoordiging van cliënten en patiënten bij de decentralisaties

Tijdschrift Beleid en Maatschappij, Aflevering 2 2015
Trefwoorden representative claim, democratic decision making, Decentralization, social and health policies, Municipalities
Auteurs Dr. Hester Van de Bovenkamp en Dr. Hans Vollaard
SamenvattingAuteursinformatie

    Citizen participation is firmly on the agenda of many Western policy makers. Numerous opportunities for individuals to participate in public decision-making have been created. However, few citizens use these opportunities. Those who do are often the highly educated, white, middle and upper classes that also tend to dominate other democratic spaces. Opportunities to become active can increase inequalities in terms of whose voices are heard in public decision-making. This fundamentally challenges the central democratic value of equality. Nevertheless, others can represent the interests of those who remain silent. Using the concept of representative claim this paper explores a variety of forms of representation (electoral, formal non-electoral and informal self-appointed) in the domain of social policy which is currently decentralized in the Netherlands. We conclude that especially informal self-appointed representatives such as medical professionals, churches and patient organizations can potentially play an important role in representing groups who often remain unheard in the public debate. They can therefore play an important role in ensuring the democratic quality of the decentralization process.


Dr. Hester Van de Bovenkamp
Dr. Hester van de Bovenkamp is universitair docent bij het Instituut Beleid en Management Gezondheidszorg van de Erasmus Universiteit Rotterdam.

Dr. Hans Vollaard
Dr. Hans Vollaard is universitair docent Nederlandse en Europese politiek bij het Instituut Politieke Wetenschap van de Universiteit Leiden.
Artikel

ZBO-evaluaties: verplicht, verzuimd, en veronachtzaamd?

Tijdschrift Bestuurskunde, Aflevering 2 2015
Trefwoorden ZBO, quangos, agency, evaluations, assessment
Auteurs Prof. Dr. Sandra van Thiel, Stefan Soetekouw Msc, Martijn Dresmé Msc e.a.
SamenvattingAuteursinformatie

    This article describes our knowledge on the performance of ZBOs (a type of quangos), based on annual reports and official evaluations. We find that evaluations are not done very often even though they are required by law. The content and quality of evaluation reports do not always facilitate the drawing of clear conclusions. Evaluations and annual reports depict a modestly positive picture of ZBO performance, and a negative image of the relationship between ZBOs and their parent departments. Evaluation reports are only occasionally used in political debates and decision making on ZBOs. That raises the question of why politicians have so little interest in ZBO performance and its evaluations, all the more so because expectations regarding ZBO performance were very high at the time when these organizations were established.


Prof. Dr. Sandra van Thiel
Prof. Dr. S. van Thiel is hoogleraar bestuurskunde aan de Radboud Universiteit te Nijmegen. Zij coördineerde in 2011-2012 het parlementair onderzoek door de Eerste Kamer naar privatisering en verzelfstandiging.

Stefan Soetekouw Msc
J.S. Soetekouw Msc is afgestudeerd aan de opleiding Bestuurskunde aan de Radboud Universiteit te Nijmegen.

Martijn Dresmé Msc
M. Dresmé Msc is afgestudeerd aan de opleiding Bestuurskunde aan de Radboud Universiteit te Nijmegen.

Drs. Peter van Goch
Drs. P.A.M. van Goch is informatiespecialist bij de Tweede Kamer en was in 2011-2012 werkzaam voor het parlementair onderzoek door de Eerste Kamer naar privatisering en verzelfstandiging.
Artikel

Burgercoöperaties. Speler of speelbal in de nieuwe verhoudingen tussen overheid, markt en samenleving

Tijdschrift Bestuurskunde, Aflevering 2 2015
Trefwoorden citizen cooperatives, self-organization, social innovation
Auteurs Dr. Meike Bokhorst, Prof. dr. Jurian Edelenbos, Prof. dr. Joop Koppenjan e.a.
SamenvattingAuteursinformatie

    In the Netherlands citizens increasingly unite in cooperatives to realize common facilities and services in their neighborhood themselves. Apparently neither markets nor governments succeed in providing all the public goods and services that citizens strive for. Although these forms of self-organization are still young and their success is far from sure, they are seen as sources of social innovation and new ways of organizing that inspire many. Their example is followed widely: cooperatives seem to be rapidly emerging almost everywhere. Yet not much systemic knowledge is available on their nature, drivers, and impacts, nor on the conditions under which they flourish. In this special issue the state of the art regarding these cooperatives is examined in the areas of energy, care, broadband connections and housing. The various contributions show that the main challenge that cooperatives have to deal with is finding the balance between the ambition to preserve their identity as grass root organizations and the need for professionalization. Also they have to learn to build and maintain relationships with other organizations and actors in their environment on which they are dependent: governments, private parties and professionals.


Dr. Meike Bokhorst
Dr. A.M. (Meike) Bokhorst is senior wetenschappelijk medewerker van de Wetenschappelijke Raad voor het Regeringsbeleid.

Prof. dr. Jurian Edelenbos
Prof. dr. J. Edelenbos is hoogleraar bestuurskunde aan de Erasmus Universiteit Rotterdam. Hij is vooral gespecialiseerd op het vlak van participatie, zelforganisatie, vertrouwen en verbindend leiderschap in de sectoren gebiedsontwikkeling, water en energie.

Prof. dr. Joop Koppenjan
Prof. dr. J.F.M. Koppenjan is hoogleraar bestuurskunde aan de Erasmus Universiteit Rotterdam. Hij doet onderzoek naar governance van netwerken in de publieke sector en naar innovatieve vormen van publiek-private samenwerking.

Dr. Mirjan Oude Vrielink
Dr. M.J. Oude Vrielink was lange tijd verbonden aan de Universiteit Twente waar zij in de voorhoede onderzoek deed naar sociale wijkteams en burgerinitiatieven. Sinds kort is zij op deze terreinen actief als zelfstandig onderzoeker.
Article

Aandacht trekken of advies verstrekken?

De aanwezigheid van middenveldorganisaties in adviesraad- en beeldbuispolitiek

Tijdschrift Res Publica, Aflevering 2 2015
Trefwoorden advocacy groups, political arena, media arena, access, Flanders
Auteurs Bert Fraussen en Ruud Wouters
SamenvattingAuteursinformatie

    Advocacy groups can contribute to the public debate in many different ways. In this contribution we compare the presence of Belgian advocacy groups in two crucial arenas: the media arena and the political arena. We analyze the presence of advocacy groups in the 12 strategic advisory councils of the Flemish government (political arena) and the 19 o’clock newscasts of the most important public and commercial television stations in Flanders. We argue that while each arena has its own logic, elements of the political logic are echoed in the media logic. Our results show that access to both arenas is cumulative: the same organizations dominate both arenas. Both arenas are not perfect reflections of each other though. Organizations lacking access to the political arena can rise in the media arena by offering conflict and spectacle. However, this is the exception rather than the rule, as most ‘political outsiders’ gain little attention from journalists. We conclude that mass media tend to follow and reinforce political power, rather than offering challengers a level playing field.


Bert Fraussen
Bert Fraussen is postdoctoraal onderzoeker aan de Research School of the Social Sciences, Australian National University (ANU). Daarnaast is hij ook lid van de onderzoeksgroep ACIM (Antwerp Centre for Institutions and Multilevel Politics) aan de Universiteit Antwerpen. Zijn onderzoek focust op belangengroepen en lobbying, meer specifiek op de ontwikkeling van belangenorganisaties en hun interactie met beleidsmakers.

Ruud Wouters
Ruud Wouters is postdoctoraal onderzoeker bij het Fonds voor Wetenschappelijk Onderzoek (FWO) en lid van onderzoeksgroep M2P (Media, Middenveld & Politiek; Universiteit Antwerpen).
Artikel

Door het glazen plafond

Naar effectieve maatregelen voor meer vrouwen in de top

Tijdschrift Beleid en Maatschappij, Aflevering 1 2015
Trefwoorden gender equality, glass ceiling, diversity management, Interventions, organisational behavior
Auteurs Drs. Ans Merens, Drs. Wilma Henderikse en Dr. Babette Pouwels
SamenvattingAuteursinformatie

    Although in many Western European countries women have entered the workforce in large numbers this has not resulted in an equal representation in senior positions. Little is known about how organizational policies could be changed and what initiatives have proven to be effective in raising the number of women in the top of organizations. This article examines the effectiveness of measures taken by organizations to increase the number of women in senior management positions. We have reviewed literature regarding the effects of various types of measures on realizing more women in senior positions. The outcomes of this literature review have been used as a framework for an empirical analysis of the effectiveness of measures taken by companies. Data from the Charter Talent to the Top show that adopting a broad range of measures at the strategic level leads to a higher share of women in senior management positions. HR instruments and communication strategies also affect the proportion of women at the top. More specifically, facilitating flexible work options, external communication about the organization’s diversity goals, and increasing women’s visibility within the organization all have positive effects on the share of women in the top.


Drs. Ans Merens
Drs. Ans Merens is wetenschappelijk medewerker bij het Sociaal en Cultureel Planbureau.

Drs. Wilma Henderikse
Drs. Wilma Henderikse is directeur en partner bij VanDoorneHuiskes en partners.

Dr. Babette Pouwels
Dr. Babette Pouwels is senior onderzoeker bij VanDoorneHuiskes en partners.
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