Zoekresultaat: 5 artikelen

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Jaar 2015 x
Artikel

Bereikt coproductie kwetsbare burgers?

Een analyse van belemmeringen voor kwetsbare burgers in drie fasen

Tijdschrift Bestuurskunde, Aflevering 4 2015
Trefwoorden co-production, public services, vulnerable citizens, trust
Auteurs Joost Fledderus MSc
SamenvattingAuteursinformatie

    Co-production is regarded as a way to actively involve vulnerable citizens with public service delivery. However, there are several critical aspects that may lead to the unexpected exclusion of this group by public organizations, which have been insufficiently addressed hitherto. On the basis of a dissertation research, these critical aspects are analyzed for three phases of co-production. In the first phase, self-selection and organizational selection may lead to the exclusion of vulnerable citizens. In the second phase, a lack of commitment of the user and organizational support increase the chance of early discontinuation of co-production by vulnerable citizens. Finally, in the evaluation phase, it is likely that disadvantaged citizens attribute potential success of co-production to themselves and do not reward the public service provider for this. This has the possible consequence that there is no recognition for the added value of co-production, which may lead to less co-production that involves vulnerable citizens in the future.


Joost Fledderus MSc
J. Fledderus MSc studeerde sociologie in Nijmegen en bestuurskunde aan de Vrije Universiteit Amsterdam. Zijn PhD-onderzoek aan de Radboud Universiteit Nijmegen richtte zich op de relatie tussen coproductie van publieke dienstverlening en vertrouwen in publieke dienstverlening, vertrouwen in de overheid en vertrouwen in de samenleving. Het empirische deel van zijn onderzoek is voornamelijk gebaseerd op ervaringen van deelnemers van werkcorporaties, een activeringsprogramma voor bijstandsgerechtigden in Nijmegen. Op dit moment is hij werkzaam als onderzoeker/adviseur bij Necker van Naem.
Artikel

Professioneel vermogen

Proactieve ‘coping’ door publieke professionals

Tijdschrift Beleid en Maatschappij, Aflevering 4 2015
Trefwoorden Public professionals, Teachers, performance pressures, proactive coping, professional capability
Auteurs Prof. dr. Mirko Noordegraaf, Nina van Loon MSc, Madelon Heerema MSc e.a.
SamenvattingAuteursinformatie

    Professional services such as educational services, are increasingly managed and optimized in order to improve performances. Performances of students, teachers and school (boards) are measured and evaluated. Increasingly, rules and systems focus on outputs and control. Consequently, the ‘freedom’ of professionals such as teachers is reduced, or is perceived and felt to be reduced. There have been growing debates on the problematic effects of performance pressures. Often, public professionals are seen as ‘defenseless victims’ of systems and pressures – they are ‘professionals under pressure’. In this paper, we introduce a more positive way of understanding professionals and professional action in changing contexts. We see professionals such as teachers as ‘active agents’ who can develop and regain control over their own situation. Professionals can deliver quality, in spite of bureaucratic burdens and managerial intrusions. We call this ability professional capability: ‘the ability to proactively deal with work-related expectations, tasks and burdens in dynamic stakeholder environments’. This paper combines research on public administration, organizational sociology and occupational psychology, to generate a more productive understanding of proactive coping of professionals in public domains. We define and operationalize professional capacity, we explore sources and effects, and we develop hypotheses for further research.


Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is als hoogleraar publiek management verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Nina van Loon MSc
Nina van Loon MSc was als promovenda verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht en is thans werkzaam bij Aarhus University, Denemarken.

Madelon Heerema MSc
Madelon Heerema MSc is als researcher verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Marit Weggemans MSc
Marit Weggemans MSc was als student-assistent verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
Artikel

De duurzaamheid van burgerinitiatieven

Een empirische verkenning

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2015
Auteurs Malika Igalla BSc en Dr. Ingmar van Meerkerk
SamenvattingAuteursinformatie

    Citizens’ initiatives are the focus of public attention as part of the popular ‘do-democracy’ (associative democracy). However, it is not clear to what extent citizens are able to shape self-organization in a sustainable manner, what the important factors in this respect are and if citizens’ initiatives are the sole preserve of a better educated group of citizens. Through a secondary quantitative analysis of 56 citizens’ initiatives, this article offers an empirical contribution to answering these questions. The authors explore the effects of three possible factors on the sustainability of citizens’ initiatives: the network structure of the citizens’ initiative, the organizational design of the initiative and the revenue model. They show significant relationships between the organizational design of citizens’ initiatives and their sustainability. They also show a relationship between the network structure of these initiatives and their sustainability: initiatives that develop into a fully connected network or a polycentric network are more sustainable than initiatives with a star network. The personal characteristics of the initiators show a dispersal in age, descent, gender and retirement. Relatively speaking, many initiators have a high level of education: 80% has a higher professional or university education. But there are no significant relations between these personal characteristics and the sustainability of citizens’ initiatives.


Malika Igalla BSc
M. Igalla BSc rondde in 2014 cum laude de bacheloropleiding bestuurskunde af aan de Erasmus Universiteit Rotterdam. Ze is nu bezig aan haar masteropleiding Bestuurskunde: Beleid en Politiek.

Dr. Ingmar van Meerkerk
Dr. I.F. van Meerkerk is postdoctoraal onderzoeker bij het departement Bestuurskunde van de Erasmus Universiteit Rotterdam en doet onderzoek naar institutionele verankering en management van burgerinitiatieven op het terrein van stedelijke gebiedsontwikkeling.
Diversen

‘Maar ze hebben er wel over nagedacht’

Over de rol van gezag bij het voorkomen van vijandigheid jegens politieke ambtsdragers

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2015
Auteurs Dr. Niels Karsten
SamenvattingAuteursinformatie

    The aggression and violence towards political office-holders underline the importance of rethinking public authority. This essay contains an exploration of contemporary sources of authority for political office-holders and especially local executives. This is done on the basis of a review of the literature and an analysis of empirical research in this area. After an exploration of the sources of authority for Dutch mayors and aldermen, these sources of authority are related towards aggression and violence towards political office-holders with the help of the political theory of Chantal Mouffe. Based on this exploration the author argues that political office-holders who invoke generally accepted principles, values and norms, or who use personal sources of authority, are more favorable in the struggle against aggression and violence than other local executives who invoke institutional or delegated sources.


Dr. Niels Karsten
Dr. N. Karsten MA is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Tilburg University.
Artikel

De stad als lab voor sociale verandering

Tijdschrift Bestuurskunde, Aflevering 1 2015
Trefwoorden living lab, local administration, citizen participation, governance of wicked problems
Auteurs Dr. Philip Marcel Karré, Iris Vanhommerig MSc. en Prof. Dr. Ellen van Bueren
SamenvattingAuteursinformatie

    The city is hot: solutions to the world’s everyday problems are increasingly sought at the local level. Local administrations are handed more responsibilities through decentralizations and much is expected of the pragmatic skills of mayors. A great deal of hope is directed at the self-organizing abilities of cities, which can be seen as laboratories for social change and improvement. In this themed issue we will critically review these high expectations of cities and the local level. Can cities live up to these expectations, and at what point does ‘hope’ become ‘hype’? This introductory article mainly focuses on the concept of living labs, which are presented as an accessible, innovative and pragmatic way to address social issues in neighbourhoods.


Dr. Philip Marcel Karré
Dr. P.M. Karré is als programmaleider van de master Urban Management verbonden aan de Hogeschool van Amsterdam.

Iris Vanhommerig MSc.
I. Vanhommerig MSc. is freelance bestuurskundig onderzoeker, docent, vertaler en programmeur. Voor meer informatie zie www.bestuurskundig.nl.

Prof. Dr. Ellen van Bueren
Prof. dr. E.M. van Bueren is professor of Urban Development Management bij de Faculteit Bouwkunde van de Technische Universiteit Delft.
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