Zoekresultaat: 11 artikelen

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Jaar 2019 x
Vrij artikel

Access_open Democratie ligt op straat

Dilemma’s en kansen in de interactie tussen overheid en burger

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden citizen participation, democratic legitimacy, street-level interactions, informal citizenship, contestation
Auteurs Dr. Nanke Verloo
SamenvattingAuteursinformatie

    The goal of citizens participation increases the moments of contact between politicians, policy makers, welfare professionals and citizens. The shared responsibility for local decision making is not an easy task. Often conflicts emerge between parties with opposing needs and interests. Citizens oppose decisions or organize protest. These moments do not only challenge the goal of participation, they also jeopardize the quality of democracy. The democratic value of contentious moments, however, is often neglected. How can public professionals deal with the dilemma’s and chances that emerge during interactions that happen unexpectedly at the street-level? I answer that question by applying the agonistic approach to democracy to the action repertoire of public professionals dealing with conflict. A dramaturgical analysis of contentious interactions provides insights in how we can recognize and acknowledge contentious citizenship.


Dr. Nanke Verloo
Dr. N. Verloo is universitair docent en onderzoeker bij de afdeling Geografie, Planologie en Internationale Ontwikkelingsstudies van de Universiteit van Amsterdam.
Artikel

Over zelfredzame burgers gesproken

Hoe ambtenaren een buigzaam burgerschapsideaal vormgeven

Tijdschrift Beleid en Maatschappij, Aflevering 4 2019
Trefwoorden Interactional framing, Self reliance, Silent ideologies, Micro frames, Self referentiality
Auteurs Drs. Harrie van Rooij, Dr. Margit van Wessel en Prof. dr. Noelle Aarts
SamenvattingAuteursinformatie

    The concept of self-reliant citizens reflects an ideology of citizenship that is multiple and flexible. It could be regarded as a ‘plastic’ word, malleable and adjustable according to convictions, needs and purposes. This study shows the importance of considering the way in which ideological views on citizenship are transferred, adjusted and enacted in an organizational context. On the basis of a case study at the Dutch Tax and Customs Administration (DTCA), we contribute to knowledge on the way processes of framing interrelate on micro, meso and macro levels. We found that frames on self-reliance are enacted in a way that tensions and dilemmas are neutralized or reduced. In a dynamic context of conflicting goals and limited resources, DTCA-employees create meanings of self-reliance which legitimate practices and policies. By doing this they reproduce both organizational and social perspectives. Accounts of citizenship play an important role in this process. Self-reliant citizens are presented as active and responsible. The need of help is imagined as a normal and yet an atypical situation. This study promotes attention to the possibility that organizational systems reproduce perspectives in a way that alternative views remain unnoticed, whereas organizational choices are silently accepted as natural facts.


Drs. Harrie van Rooij
Drs. Harrie van Rooij is PhD-kandidaat (buitenpromovendus) bij het Institute for Science in Society (ISiS), Radboud University, en coördinerend adviseur corporate communicatie bij het ministerie van Financiën.

Dr. Margit van Wessel
Dr. Margit van Wessel is universitair docent, leerstoel Strategische Communicatie aan de Wageningen University & Research.

Prof. dr. Noelle Aarts
Prof. dr. Aarts is professor Socio-Ecological Interactions aan het Institute for Science in Society (ISiS), Radboud University.
Vrij artikel

Burgerparticipatie: ontwikkelingstypen van bewonersverbanden

Interactie tussen participatieprofessionals en bewonersverbanden in beeld

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden citizen participation, self-organisation, public participation professionals, community enterprises, Amsterdam
Auteurs Dr. ir. Anna de Zeeuw, Eelco van Wijk MSc en Dr. Alex Straathof
Samenvatting

    Local authorities expect citizens to fulfil an increasing number of public services. In that context, citizen-based networks are emerging as means to fulfil a variety of public tasks, varying from supporting young entrepreneurs and strengthening social cohesion, to providing local care. In this article, we address the following questions: Which phases do community enterprises pass through in their efforts towards realising a sustainable contribution and how do participation professionals support these phases? To respond to this question, researchers followed seven community enterprises based in Amsterdam over a two-year period. We identified a typology of four development phases, with particular attention to the interaction between external participation professionals and the key persons of community enterprises. The study has practical relevance for governance of citizen participation and also raises important follow-up questions about the role of the local government.


Dr. ir. Anna de Zeeuw

Eelco van Wijk MSc

Dr. Alex Straathof
Artikel

Access_open Sociale cohesie in gentrificerende arbeiderswijken van Amsterdam-Noord

Tijdschrift Beleid en Maatschappij, Aflevering 3 2019
Trefwoorden Gentrification, Bridging capital, Bonding capital, Amsterdam North, Public familiarity
Auteurs Dr. Linda van de Kamp en Dr. Saskia Welschen
SamenvattingAuteursinformatie

    We analyze how ‘original’ residents in different gentrifying working class areas in Amsterdam North experience and evaluate the changes in their neighborhood in terms of social cohesion – in other words, whether they feel at home in their changing neighborhood and whether they feel connected to other residents. Policy interventions often focus on establishing connections between residents with different socioeconomic or cultural backgrounds, in order to stimulate mutual understanding. An underlying policy aim is to uplift vulnerable original residents through contact with higher income groups. Based on our empirical data, we critically assess the concept of ‘bridging capital’ (Putnam, 2000) that underpins several of the social activities that are organized in areas such as the ones in our study. Subsequently, we discuss the importance of ‘bonding capital’ or the sense of interconnectedness and strong ties amongst original residents. Our empirical data – based on both interviews and participatory observation – suggest that activities within the ‘own’ community contribute importantly to feelings of belonging in the neighborhood. In the final section of the article, we discuss how different types of local meeting places offer opportunities for ‘lighter’ forms of interactions without aiming directly at strong connections between differently positioned neighborhood residents.


Dr. Linda van de Kamp
Dr. Linda van de Kamp is werkzaam aan de afdeling Sociologie van de Universiteit van Amsterdam.

Dr. Saskia Welschen
Dr. Saskia Welschen is senior onderzoeker aan de Hogeschool van Amsterdam en zelfstandig onderzoeker.
Artikel

Access_open Hogere waardering voor gemengde wijk

Bewoners in Rotterdam Zuidwijk over de instroom en ingreep in hun veranderende wijk

Tijdschrift Beleid en Maatschappij, Aflevering 3 2019
Trefwoorden Perception of neighbourhood change, Diversity, Belonging, Social mix, Social housing
Auteurs Dr. ir. André Ouwehand
SamenvattingAuteursinformatie

    This paper investigates the effects of neighbourhood change caused by the inflow of new residents in the still existing social rental stock in a post-World War II district next to the effects of the changing population as the result of urban restructuring. All residents, native Dutch and residents that belong to an ethnic minority, are critical about the occurring concentration of the latter in the existing rental housing stock. Loss of respectability and of shared norms and values of how to live in the neighbourhood play an important role in the critical stance of mostly older Dutch native residents. Residents with a migrant background criticize the concentration as a negative influence for their integration in Dutch society. Most residents support the idea of a mixed neighbourhood based on income and ethnicity. Restructuring by demolition of old social rental dwellings and new housing development for owner-occupiers is supported by most residents, based on the positive impact on the liveability. Urban restructuring has however not decreased the share of non-Dutch-native residents but it did bring more middle-class households. In the view of the residents these are ‘decent people’ as they have to work in daytime and do not linger at night in the streets.


Dr. ir. André Ouwehand
Dr. ir. André Ouwehand is gastonderzoeker OTB – Onderzoek voor de gebouwde omgeving aan de faculteit Bouwkunde van de Technische Universiteit Delft.
Artikel

Access_open Sociaal werk in stadswijken waar problemen zich opstapelen

Tijdschrift Beleid en Maatschappij, Aflevering 3 2019
Trefwoorden Residualisering, Stedelijk sociaal werk, Concentratie van sociale problematiek, Link work, Geuzenveld
Auteurs Dr. Saskia Welschen en Dr. Lex Veldboer
SamenvattingAuteursinformatie

    The impact of residualisation on social work has so far hardly been explored. Based on existing literature and recently started empirical research in Amsterdam we analyze several consequences. Residualisation refers to the process whereby urban social housing is strictly allocated to the lowest income groups. What does this concentration of disadvantaged households mean for the role of social workers? Firstly, for community workers residualisation mostly implies a renewed role as instigators of residents’ participation in urban renewal trajectories for social mix. Furthermore community activities are increasingly used to offer safe havens for new and old groups of residents and also to prevent expensive treatments for several residential groups. For social workers focusing on individual support or casework residualisation results in an increasingly complex caseload. Residualisation does not imply extra formation for social work, but rather extra attention for the effortful coproduction of welfare between formal and informal actors. Within this playing field, we distinguish link work as vital for both formal and informal social work. Link work is about establishing vertical and horizontal connections between different worlds, across sectoral, professional or trust gaps. We expect that in areas of residualisation successful urban social work is dependent on strong linking skills.


Dr. Saskia Welschen
Dr. Saskia Welschen is senior onderzoeker aan de Hogeschool van Amsterdam en zelfstandig onderzoeker.

Dr. Lex Veldboer
Dr. Lex Veldboer is lector aan de Hogeschool van Amsterdam.
Thema-artikel ‘Uitgesproken Bestuurskunde’

Van wie is de verzorgingsstaat?

Bestuurskunde als zelfbestuurskunde

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden institutional analysis, common-pool resources, welfare state, self-governance
Auteurs Prof. dr. Menno Fenger
Samenvatting

    The work of Elinor Ostrom suggests that under certain conditions local communities are better able to sustainably manage so-called common pool resources than an external party such as government. In this article I explore whether and to what extent those conditions also apply to the governance of the Dutch welfare state. I show that in the current participation society there are numerous examples in which self-governance seems to be successful and in which Ostrom’s conditions seem to play an important role. On that basis, I come to the conclusion that citizens – under certain institutional conditions – may be better able to resolve social problems among themselves than through external interventions. This requires a shift from public administration to self-administration.


Prof. dr. Menno Fenger

    Governance is a human activity and is therefore unquestionably about relationships. Relationships between public and private parties. Relationships in existing steering-oriented structures (the political administrator as guardian, magistrate) and also relationships in new forms of cooperation that are often focused on good relationships (government participation). Public-private partnerships are inevitably accompanied by conflicting interests that place different demands on interactions. One-size-fits-all does not fit there, but customization is required, with constant alignment with what is – and what is not (yet). And so the ability to make contact requires much more attention, and from there to explore and grasp perspectives. How do you work on the tensions that you find on your way? It is there that the method of communication influences how the process of cooperation and steering proceeds. This is not a matter of whether-or, but and-and. Both perspectives are characterized by a different relationship with those involved and a different way of contact and interaction. This article focuses on contact from a collaborative perspective. The classical administrative side already has a rich history, while the cooperation side is often still an unknown and unexplored territory. The central question is: how can you, as a director and public professional, deliver tailor-made solutions and therefore adapt to complex tasks? The authors look at complex situations from a communicative perspective and they introduce ‘appreciative communication’ as the art of aligning with what really moves people, as a frame of view of the inconvenience caused by the differences present. They highlight a number of generic tensions that can arise in cooperation situations. A case study into the approach to regional innovation in the field of mobility serves as an illustration.


Dr. Els van der Pool
Dr. E.M.C. van der Pool is lector Human Communication Development bij de Hogeschool van Arnhem en Nijmegen (HAN).

Dr. Guido Rijnja
Dr. G.W. Rijnja is adviseur communicatiebeleid bij de Rijksvoorlichtingsdienst, Ministerie van Algemene Zaken.
Artikel

Leren en werken voor vluchtelingen: beleid en interventies in drie grote gemeenten.

Tijdschrift Beleid en Maatschappij, Aflevering 1 2019
Trefwoorden Refugees, Asylum seekers, Labour market integration, Participation, Local integration policies
Auteurs Dr. Jeanine Klaver, Prof. dr. Jaco Dagevos, Dr. Rianne Dekker e.a.
SamenvattingAuteursinformatie

    Municipalities have increasingly adjusted their policies in order to better respond to the problematic social and economic participation of permit holders. The core elements within the chosen policies seem to consist of an early activation, combining language and professional training, and providing customization in the support of these newcomers. In this article, this policy change has been studied in the municipalities of Amsterdam, Rotterdam and Utrecht. It becomes clear that a more successful approach only succeeds when permit holders are offered additional and tailored support. For all three municipalities, this means that more permit holders are reached by the available support measures and that local policy makers can better respond to individual needs and possibilities. In addition, these municipalities pay more attention for sustainable labour market participation. At the same time, it is evident that no rapid successes are being made with this new course. In particular, more vulnerable permit holders, including those with low levels of education and women, are not always reached by municipalities. We also see that many of these newcomers must be supported for a long time, even if after have found a place on the labour market. Therefore, evidence suggests that without additional measures there is a good chance that the perspective on social and economic participation for many permit holders in the Netherlands will be extremely limited.


Dr. Jeanine Klaver
Dr. Jeanine Klaver werkt bij Regioplan Beleidsonderzoek.

Prof. dr. Jaco Dagevos
Prof. dr. Jaco Dagevos werkt bij de Erasmus Universiteit Rotterdam en het Sociaal en Cultureel Planbureau.

Dr. Rianne Dekker
Dr. Rianne Dekker werkt bij de Universiteit Utrecht.

Dr. Karin Geuijen
Dr. Karin Geuijen werkt bij de Universiteit Utrecht.

Dr. Arend Odé
Dr. Arend Odé werkt bij Regioplan Beleidsonderzoek.
Artikel

Het asielzoekerscentrum als buurthuis? Over vrijwilligerswerk in asielzoekerscentra in Amsterdam en Brussel

Tijdschrift Beleid en Maatschappij, Aflevering 1 2019
Trefwoorden Asylum centres, Community centres, Refugees, Civic engagement, Interpretive policy analyses
Auteurs Rosaly Studulski en Nanke Verloo
SamenvattingAuteursinformatie

    Citizens are being activated to organize activities in asylum centres in both the Netherlands and Belgium. That way, asylum centres are expected to become better integrated in the local context of a municipality or neighbourhood. This ideal of citizenship does not stand on its own. The policy object to integrate asylum centres in the local context has parallels with broader societal and academic discussions about citizen participation and active citizenship. The object, however, is now the asylum seeker. In this article we research how voluntary work in two asylum centres takes shape and how policy could support voluntary activities better. A comparative interpretive policy analysis of two asylum centres in Amsterdam and Brussel shows how voluntary work is stimulated by policy, how these policies are implemented locally, and how they are experienced in daily practices of volunteers and professionals. The cases reveal stark differences, but exactly those contrasts lead to important lessons. We show that because of this policy, the asylum centre is often functioning as a community centre, that integration can be strengthened by volunteers, but we are also critical when voluntary activities are driven by an ideal picture of the ‘good asylum seeker’. There is a risk that the societal responsibility for integrating and engaging asylum seekers in the local context is pushed on the shoulders of unpaid volunteers and that activities are exclusively for one group. That is why we conclude that professional support and financial resources are crucial to implement the policy ideal of active citizenship in asylum centers.


Rosaly Studulski
Rosaly Studulski, MSc. is onlangs afgestudeerd in de Research Master Urban Studies aan de Universiteit van Amsterdam en sindsdien werkzaam bij het Projectmanagementbureau van de Gemeente Amsterdam.

Nanke Verloo
Dr. Nanke Verloo is werkzaam als Universitair Docent in Stedelijke Planologie aan de Universiteit van Amsterdam en redacteur bij Beleid en Maatschappij.
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