Zoekresultaat: 5 artikelen

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Jaar 2015 x
Artikel

Bereikt coproductie kwetsbare burgers?

Een analyse van belemmeringen voor kwetsbare burgers in drie fasen

Tijdschrift Bestuurskunde, Aflevering 4 2015
Trefwoorden co-production, public services, vulnerable citizens, trust
Auteurs Joost Fledderus MSc
SamenvattingAuteursinformatie

    Co-production is regarded as a way to actively involve vulnerable citizens with public service delivery. However, there are several critical aspects that may lead to the unexpected exclusion of this group by public organizations, which have been insufficiently addressed hitherto. On the basis of a dissertation research, these critical aspects are analyzed for three phases of co-production. In the first phase, self-selection and organizational selection may lead to the exclusion of vulnerable citizens. In the second phase, a lack of commitment of the user and organizational support increase the chance of early discontinuation of co-production by vulnerable citizens. Finally, in the evaluation phase, it is likely that disadvantaged citizens attribute potential success of co-production to themselves and do not reward the public service provider for this. This has the possible consequence that there is no recognition for the added value of co-production, which may lead to less co-production that involves vulnerable citizens in the future.


Joost Fledderus MSc
J. Fledderus MSc studeerde sociologie in Nijmegen en bestuurskunde aan de Vrije Universiteit Amsterdam. Zijn PhD-onderzoek aan de Radboud Universiteit Nijmegen richtte zich op de relatie tussen coproductie van publieke dienstverlening en vertrouwen in publieke dienstverlening, vertrouwen in de overheid en vertrouwen in de samenleving. Het empirische deel van zijn onderzoek is voornamelijk gebaseerd op ervaringen van deelnemers van werkcorporaties, een activeringsprogramma voor bijstandsgerechtigden in Nijmegen. Op dit moment is hij werkzaam als onderzoeker/adviseur bij Necker van Naem.
Artikel

Professioneel vermogen

Proactieve ‘coping’ door publieke professionals

Tijdschrift Beleid en Maatschappij, Aflevering 4 2015
Trefwoorden Public professionals, Teachers, performance pressures, proactive coping, professional capability
Auteurs Prof. dr. Mirko Noordegraaf, Nina van Loon MSc, Madelon Heerema MSc e.a.
SamenvattingAuteursinformatie

    Professional services such as educational services, are increasingly managed and optimized in order to improve performances. Performances of students, teachers and school (boards) are measured and evaluated. Increasingly, rules and systems focus on outputs and control. Consequently, the ‘freedom’ of professionals such as teachers is reduced, or is perceived and felt to be reduced. There have been growing debates on the problematic effects of performance pressures. Often, public professionals are seen as ‘defenseless victims’ of systems and pressures – they are ‘professionals under pressure’. In this paper, we introduce a more positive way of understanding professionals and professional action in changing contexts. We see professionals such as teachers as ‘active agents’ who can develop and regain control over their own situation. Professionals can deliver quality, in spite of bureaucratic burdens and managerial intrusions. We call this ability professional capability: ‘the ability to proactively deal with work-related expectations, tasks and burdens in dynamic stakeholder environments’. This paper combines research on public administration, organizational sociology and occupational psychology, to generate a more productive understanding of proactive coping of professionals in public domains. We define and operationalize professional capacity, we explore sources and effects, and we develop hypotheses for further research.


Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is als hoogleraar publiek management verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Nina van Loon MSc
Nina van Loon MSc was als promovenda verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht en is thans werkzaam bij Aarhus University, Denemarken.

Madelon Heerema MSc
Madelon Heerema MSc is als researcher verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Marit Weggemans MSc
Marit Weggemans MSc was als student-assistent verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
Artikel

Externe advisering binnen de Nederlandse overheid

Naar een empirisch en theoretisch onderbouwde onderzoeksagenda

Tijdschrift Bestuurskunde, Aflevering 3 2015
Trefwoorden external policy advisors, policy advisory systems, survey research
Auteurs Dr. Caspar van den Berg, MSc MA Arjen Schmidt en Carola van Eijk MSc
SamenvattingAuteursinformatie

    In this article we discuss the influence of external policy advisors on the policy process. In the Dutch context, little is known about the role, function and influence of external policy advisors (like consultants) who are hired on a temporary basis by the government. Based on a survey (N = 378) this study provides a profile of external policy advisors and the nature of their advice work. An interesting result is that external advisors generally conduct process-related policy work, but may also provide policy substance. Furthermore, the article develops an empirically and theoretically informed research agenda as a starting point for additional research.


Dr. Caspar van den Berg
Dr. C.F. van den Berg is als UHD verbonden aan het Instituut Bestuurskunde, Universiteit Leiden.

MSc MA Arjen Schmidt
A.J. Schmidt, MSc MA is als promovendus verbonden aan de afdeling Organisatiewetenschappen,Vrije Universiteit van Amsterdam.

Carola van Eijk MSc
C.J.A. van Eijk, MSc is als promovenda verbonden aan het Instituut Bestuurskunde, Universiteit Leiden.
Artikel

Snijden in eigen vlees

De waarden van topambtenaren en het implementeren van bezuinigingen

Tijdschrift Bestuurskunde, Aflevering 3 2015
Trefwoorden cutback management, top civil servants, public values, public management
Auteurs Eduard Schmidt MSc
SamenvattingAuteursinformatie

    Governments throughout the whole world feel the need to cut spending due to the current financial crisis. The Netherlands are no exception in this matter. Top civil servants are up to the task to implement these cutbacks within their own organizations. However, not much is known about what influences their choice for certain implementation strategies. One factor of interest are the values of top civil servants, which are supposed to be influenced by their work experience. This is a relevant factor, since the introduction of New Public Management made it more common for managers from the private sector to reach the higher echelons of government. Top civil servants with different backgrounds and from different Dutch ministries were interviewed for this study. It seems that using across-the-board cuts are present within Dutch ministries, sometimes combined with targeted cuts. Surprisingly, no differences in values and implementation strategies were found between managers with and without experience in the private sector, contrary to expectation. The implementation strategies used seem mainly influenced by values such as soberness and thrift, values which are not present in current public values literature.


Eduard Schmidt MSc
J.E.T. Schmidt, MSc is promovendus op het NWO-project Explaining cutback management strategies in public sector organisations: change leadership in times of crisis bij het Instituut Bestuurskunde, Campus Den Haag, Universiteit Leiden.
Artikel

Keuzemogelijkheden binnen en tussen pensioenregelingen: niet voor elk wat wils

Tijdschrift Beleid en Maatschappij, Aflevering 2 2015
Trefwoorden Tweede pensioenzuil, Solidariteit, Keuzemogelijkheden, Preferenties, economische theorie
Auteurs Dr. Lei Delsen
SamenvattingAuteursinformatie

    Surveys show that Dutch people want more options with regard to the own pension. Can freedom of choice be combined with collective organised solidarity within supplementary pension schemes? To answer this question the article discusses the pros and cons of options of workers and employers within and between pension schemes. The theoretical and empirical consequences of choices in the Dutch supplementary pension schemes are reviewed. The neo-classical economic theory, the neo-institutional theory and behavioral economic theory are applied to supplementary pensions. In addition, lessons are learned from the experience in the Netherlands with choices within pension schemes and with choices in other areas. Only a very small minority will use the new options in the supplementary pension schemes. Unlike the neoclassical economic theory, the neo-institutional theory and behavioral economic theory recommend to extend the compulsory supplementary pension to all employed persons. The welfare gain of more choices is questionable. Lifting the mandatory participation will affect the relative success of the Dutch pension system: large numbers of insured workers and relatively cheap and a relatively high pension as a result of this supplementary pension.


Dr. Lei Delsen
Dr. Lei Delsen is universitair hoofddocent sociaaleconomisch beleid aan de Radboud Universiteit, Institute for Management Research, en research fellow van het Network for Studies on Pensions, Aging and Retirement (Netspar).
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