The Dutch municipality of Leiden used to be a rather ‘politically troublesome’ municipality, but after the formulation of a short coalition agreement during the 2010 to 2014 term of office, for the first time in a long while, no alderman was sent away. So, could short coalition agreements help to diminish the number of political conflicts, so that aldermen can remain in office for a longer period? In the first place, the answer to this question is important from a societal point of view because in the Netherlands an increasing number of aldermen are sent away. In the second place, it is important from an academic point of view because there is a lack of studies into local coalition agreements. In the third place, it is important because the analysis of the length of coalition agreements and the number of conflicts in almost all Dutch municipalities in the period 2010 to 2014 offers a good opportunity to test the contradictory expectations on the relationship between coalition agreements and political conflicts in Dutch municipalities at a national level. From the analysis, the authors conclude that there is a relationship between a high number of coalition parties and a large municipality, on the one hand, and longer coalition agreements, on the other hand. The length of the coalition agreements is not necessarily related to the number of conflicts measured by the number of aldermen sent away for political reasons. It is clear that the higher the number of coalition parties, the more conflicts there are likely to be, which is not an inviting prospect considering the ongoing fragmentation of municipal councils.

Since 2001, the Dutch province of Overijssel has had its own knowledge centre focusing on urban society, called the ‘KennisInstituut Stedelijke Samenleving’ (KISS), alongside national knowledge centres. This essay gives an overview of some relevant KISS meetings devoted to a many kinds of citizen participation. The overview is based on reports made by the author himself. Examples of citizen participation are: the new styles of neighbourhood governance, citizen participation through neighbourhood budgets, the strength of the city and location-based leadership, innovative urban renewal and the promotion of citizen initiatives in the province of Overijssel. Examples are not only from the province of Overijssel (situated in the east of the Netherlands), but also from other parts of the Netherlands and other countries (Flanders, United Kingdom, United States and all over the world). The subject of citizen participation (in connection with urban renewal and administrative leadership) enjoys an ever-increasing popularity as is shown by the number of KISS meetings devoted to this subject.

On April 8^th 2015, Jan Schrijver got his PhD at Maastricht University (Arno Korsten was his doctoral thesis supervisor) on research into 40 years of Dutch administrative policy (1969 to 2009). This period largely coincided with his career as a senior civil servant (1976 to 2003). The expectation often predicted in Public Administration was that a shift from government to governance (from cockpit thinking to a network society) would occur in the dominant administrative theory. However, this shift was not detected in the Departments of Home Affairs and Agriculture during the research period. In the literature on Dutch local administration, qualitative (and often ambivalent) information is generally to be found. On the one hand, this literature emphasizes the inevitability of this shift and offers a lot of case descriptions. On the other hand, Dutch handbooks on local administration devote little attention to this development and contain many views that point to stubborn administrative methods employed by old-style governors. The author concludes that Dutch national administration converges to one firm, while local administration diverges into a leading group of municipalities and a group of followers.

Polling is being done a great deal in the Netherlands, especially during election campaigns when market researchers sometimes present new polls every day. The national government also takes polls that are often larger and more complicated than the quick and small polls conducted by market research agencies. They are often called surveys, and they gather information on the state of affairs in society. That information can become the basis for new policies. Local governments also take polls, although on a smaller scale than national government. Dutch municipalities have a tradition of organizing omnibus surveys in which (as the name indicates) several subjects can be addressed. Nowadays many ‘omnibus surveys have been replaced by ‘citizen panels’. One thing all these polls and surveys have in common is that they are based on random samples of the population and statements are made about the population as a whole based on these samples. Such generalizations are only possible if the sample is drawn using by random sampling methods. This article describes good and bad polling. This is illustrated using a unique example: the research into the opinion of the inhabitants of Alphen aan den Rijn, a Dutch municipality, on Sunday shopping. At the same time, and using the same questionnaire, three different polls were carried out. This example makes clear that the wrong sample can lead to incorrect conclusions and maybe to incorrect policy decisions.

This article shows the relevance of Burawoy’s analytical categories on the division of scientific labour to analyse the interactions between science and practice. It argues that social scientists need to combine the roles of expert witness, social engineer and storyteller in order to develop a productive relationship with policy makers. It also emphasises the relevance of a permanent dialogue between social scientists and policy makers. However, the analysis disagrees with Burawoy’s view that knowledge is based on a consensus between scientists and their publics (consensual knowledge). Burawoy underestimates the risk of a politicisation of science inherent to a close relationship with various ‘publics’. The arguments presented in this article are based on the reception of a research project on labour migration from Central and Eastern Europe. This was a hybrid research project in which different actors participated: the Erasmus University, nine Dutch municipalities, the national government and a Dutch knowledge center on urban issues.

Forty years ago, Dutch Public Administration started as an independent academic discipline. The founding fathers considered empirical application and multidisciplinarity the most important characteristics of public administration. This article assesses the current state of the discipline in the Netherlands. The assessment is the result of a series of five debates throughout the country, focussing on different elements of the Public Administration discipline: education, academic research, consultancy and policy advice. In brief, the article argues that the discipline has reached maturity in these forty years. It has become an accepted academic discipline, on the verge of a mono-discipline. The Netherlands is considered as one of the leading countries in public administration research. However, these successes also create a gap between public administration as a successful academic discipline and its roots as a multi-disciplinary, applied science. Renewing the balance between these two will be the main challenge for the decades to come.

A transition to a bio based economy requires social and technological innovations. Transition management theory holds that these innovations take place in niches that can bring about structural change in society, politics and the economy in a stepwise manner. However, these innovations are always subjected to systemic barriers, such as regulations and institutional structures, that need to be overcome. This was also the case in a consortium of government, industry and eco-toxicologists that collaboratively developed innovative water monitoring tools. In this contribution the authors investigate how systemic barriers can be made productive in a science-society dialogue by creating reflexivity and learning. They conducted a frame analysis of interviews and policy documents to unravel systemic barriers to innovation – in the form of discursive boundary work: the routinized demarcations of practices. Second, they experimented with a science-society dialogue to reflect on these routinized demarcations and develop alternatives to overcome these boundaries. The research demonstrates that reflective conversations occurred and that participants developed a boundary concept of ‘living water’ that enhanced their innovative collaboration and technology.

Co-production is regarded as a way to actively involve vulnerable citizens with public service delivery. However, there are several critical aspects that may lead to the unexpected exclusion of this group by public organizations, which have been insufficiently addressed hitherto. On the basis of a dissertation research, these critical aspects are analyzed for three phases of co-production. In the first phase, self-selection and organizational selection may lead to the exclusion of vulnerable citizens. In the second phase, a lack of commitment of the user and organizational support increase the chance of early discontinuation of co-production by vulnerable citizens. Finally, in the evaluation phase, it is likely that disadvantaged citizens attribute potential success of co-production to themselves and do not reward the public service provider for this. This has the possible consequence that there is no recognition for the added value of co-production, which may lead to less co-production that involves vulnerable citizens in the future.

On a regular basis, the funding of football stadiums is an issue for large cities. Since football clubs appeal to the municipality for financial support, this is a public matter. Why should a municipality invest in a private project, such as a football stadium? What are the opportunities and risks? What is the public value of a stadium for the city? Based on literature reviews and case studies in Eindhoven and Amsterdam, this article examines what government involvement in stadium projects means, and what the outcomes of this involvement are. The cases show that stadiums may have social and economic spin-off effects on their surroundings, but one cannot take that for granted. Careful processes and elaborate strategies are needed for public investment in stadiums to really add value to the city. Based on the analyses, an assessment framework is presented for the benefit of new stadium project initiatives.

Professional services such as educational services, are increasingly managed and optimized in order to improve performances. Performances of students, teachers and school (boards) are measured and evaluated. Increasingly, rules and systems focus on outputs and control. Consequently, the ‘freedom’ of professionals such as teachers is reduced, or is perceived and felt to be reduced. There have been growing debates on the problematic effects of performance pressures. Often, public professionals are seen as ‘defenseless victims’ of systems and pressures – they are ‘professionals under pressure’. In this paper, we introduce a more positive way of understanding professionals and professional action in changing contexts. We see professionals such as teachers as ‘active agents’ who can develop and regain control over their own situation. Professionals can deliver quality, in spite of bureaucratic burdens and managerial intrusions. We call this ability professional capability: ‘the ability to proactively deal with work-related expectations, tasks and burdens in dynamic stakeholder environments’. This paper combines research on public administration, organizational sociology and occupational psychology, to generate a more productive understanding of proactive coping of professionals in public domains. We define and operationalize professional capacity, we explore sources and effects, and we develop hypotheses for further research.

In order to win elections political parties sometimes adapt their policy platforms to a changing society. But according to some scholars left-wing parties are in this regard more reluctant than right-wing parties. The former would show less programmatic flexibility than the latter. Other authors nuance this difference and state that leftist parties are ideologically more volatile at one moment and rightist parties at another time. In this article we empirically test whether rightist parties show more programmatic flexibility than leftist parties. We make use of an in depth quantitative analysis of the socio-economic policy proposals of the Belgian liberal and social-democratic parties between 1961 and 2010. We find that the right-wing liberal party indeed makes larger programmatic changes. The intensity of the ties with social groups such as trade unions is probably the most important variable to explain this difference.

Citizens’ initiatives are the focus of public attention as part of the popular ‘do-democracy’ (associative democracy). However, it is not clear to what extent citizens are able to shape self-organization in a sustainable manner, what the important factors in this respect are and if citizens’ initiatives are the sole preserve of a better educated group of citizens. Through a secondary quantitative analysis of 56 citizens’ initiatives, this article offers an empirical contribution to answering these questions. The authors explore the effects of three possible factors on the sustainability of citizens’ initiatives: the network structure of the citizens’ initiative, the organizational design of the initiative and the revenue model. They show significant relationships between the organizational design of citizens’ initiatives and their sustainability. They also show a relationship between the network structure of these initiatives and their sustainability: initiatives that develop into a fully connected network or a polycentric network are more sustainable than initiatives with a star network. The personal characteristics of the initiators show a dispersal in age, descent, gender and retirement. Relatively speaking, many initiators have a high level of education: 80% has a higher professional or university education. But there are no significant relations between these personal characteristics and the sustainability of citizens’ initiatives.

Big Data is the new hype in municipal policy and the promise of Big Data is rationalization: better policy that is based on better information. In this article the authors investigate the extent to which the use of Big Data in municipal organizations results in a more rational policy process. Their empirical research was held in two Dutch municipalities: Tilburg, in the south of the Netherlands, and Assen, in the north of the Netherlands. They investigated how Tilburg deploys Big Data for the fight against crime and Assen is trying to improve its traffic management with Big Data. Their analysis shows that policy, more so than in the past, is being steered by specific information because Big Data is being used. The rationalization of policy, however, is limited by the possibilities of Big Data and by political dynamics. Their final conclusion therefore is that the uncertainty, unfamiliarity, complexity and constant change are partly made manageable and controllable by the use of Big Data in municipal organizations. Politics is also partly ‘tamed’ because politicians have to relate to ‘objective data’ from information systems.

During the first decades after World War II income policy was an important topic of public debate in the Netherlands. This changed in the eighties and nineties when gross wages were ‘demoralized’ and taken off the political agenda. Income policy was deemed pointless, inefficient, or superfluous. Moreover wages were determined according to technocratic schemes designed by consultancy firms. These schemes encourage employees to compare themselves with people with a comparable education in other organizations rather than with coworkers in their own organization thus fostering a caste mentality.
However, following the financial crisis a cry for remoralization was launched which ended in a new law which determined that civil servants and top administrators in public organizations should never earn more than a government minister (178.000 euros per annum). In this article it is argued that such a partial remoralization of the highest wages in the public sector is unsatisfactory. It is argued that wages at large should be a moral topic for organizations that should explain their reward policy for their highest and lowest employees, thus encouraging workers to see themselves as members of their organization rather than their educational caste. Public administration scholars should play a role in this debate.

In this article we discuss the influence of external policy advisors on the policy process. In the Dutch context, little is known about the role, function and influence of external policy advisors (like consultants) who are hired on a temporary basis by the government. Based on a survey (N = 378) this study provides a profile of external policy advisors and the nature of their advice work. An interesting result is that external advisors generally conduct process-related policy work, but may also provide policy substance. Furthermore, the article develops an empirically and theoretically informed research agenda as a starting point for additional research.

Risks taken by some organizations may have considerable impact on society. In this contribution the assessment and management of risk are perceived to take place in a multi-actor setting. Within an organization operators, risk managers, and top managers interact about risk assessments and risk mitigation strategies. Public regulators and inspectorates increasingly focus on risk management systems instead of the operational activities or organizational outputs. Are organizations systematically assessing their risks? This contribution identifies two contrasting perspectives on risk assessment and risk mitigation in literature: risk management and risk governance. An empirical study in three sectors reveals evidence of both perspectives in practice. Companies adopt hybrid approaches, which are essential for the quality of risk assessment and mitigation. Indeed, adopting just one perspective seems dangerous. We conclude that public regulators and inspectorates might provide incentives to focus on just one perspective and suggest two heuristics for public inspectorates that respect hybrid approaches of risk assessment and mitigation.