Zoekresultaat: 12 artikelen

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Jaar 2020 x
Thema-artikel

Verantwoorde algoritmisering: zorgen waardengevoeligheid en transparantie voor meer vertrouwen in algoritmische besluitvorming?

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden algorithms, algorithmization, value-sensitivity, transparency, trust
Auteurs Dr. Stephan Grimmelikhuijsen en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Algorithms are starting to play an increasingly prominent role in government organizations. The argument is that algorithms can make more objective and efficient decisions than humans. At the same time, recent scandals have highlighted that there are still many problems connected to algorithms in the public sector. There is an increasing emphasis on ethical requirements for algorithms and we aim to connect these requirements to insights from public administration on the use of technologies in the public sector. We stress the need for responsible algorithmization – responsible organizational practices around the use of algorithms – and argue that this is needed to maintain the trust of citizens. We present two key components of responsible algorithmization – value-sensitivity and transparency – and show how these components connect to algorithmization and can contribute to citizen trust. We end the article with an agenda for research into the relation between responsible algorithmization and trust.


Dr. Stephan Grimmelikhuijsen
Dr. S.G. Grimmelikhuijsen is universitair hoofddocent Publiek Management aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publiek Management aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.
Thema-artikel

Inzicht in transparantie

Een essay over trade-offs achter algoritmische besluitvorming

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden transparency, value conflict, algorithms, trade-offs, public values, ethics
Auteurs Joanna Strycharz Msc, Dr. ir. Bauke Steenhuisen en Dr. Haiko van der Voort
SamenvattingAuteursinformatie

    Algorithms applied in public administration are often criticized for lack of transparency. Lawmakers and citizens alike expect that automated decisions based on algorithmic recommendations to be explainable. The focus of this article is the organizational context behind the idea of transparent algorithms. Transparency is portrayed as one of numerous values that are at play when algorithms are applied in public administration. The article shows that applying algorithms may lead to conflicts between these values. Such conflicts often result in trade-off decisions. Looking from the organizational perspective, we describe how such trade-offs can be made both explicitly and implicitly. The article thus shows the complexity of algorithmic trade-offs. As a result of this complexity, we not only call for more transparency about algorithms, but also more transparency about trade-offs that take place in public administration. Finally, we present a research agenda focused on studying the organization of trade-offs.


Joanna Strycharz Msc
J. Strycharz, Msc is universitair docent Persuasive Communication aan de Universiteit van Amsterdam, Faculteit Maatschappij- en Gedragswetenschappen.

Dr. ir. Bauke Steenhuisen
Dr. ir. B.S. Steenhuisen is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Haiko van der Voort
Dr. H.G. van der Voort is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.
Titel

Transparantie en Explainable Artificial Intelligence: beperkingen en strategieën

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden transparency, Explainable artificial intelligence, Algorithms
Auteurs Prof. mr. dr. Hans de Bruijn, Prof. dr. ir. Marijn Janssen en Dr. Martijn Warnier
SamenvattingAuteursinformatie

    This article contains a critical reflection on eXplainable Artificial Intelligence (XAI): the idea that AI based decision-making using AI should be transparent to people faced with these decisions. We discuss the main objections to XAI. XAI focuses on a variety of explainees, with different expectations and values; XAI is not a neutral activity, but very value-sensitive; AI is dynamic and so XAI quickly becomes obsolete; many problems are ‘wicked’, which further complicates XAI. In addition, the context of XAI matters – a high level of politicization and a high perceived impact of AI-based decisions, will often result in much criticism of AI and will limit the opportunities of XAI. We also discuss a number of alternative or additional strategies – more attention to negotiated algorithms; to competing algorithms; or to value-sensitive algorithms, which may contribute to more trust in AI-based decision-making.


Prof. mr. dr. Hans de Bruijn
Prof. mr. dr. J.A. de Bruijn is hoogleraar Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Prof. dr. ir. Marijn Janssen
Prof. dr. ir. M.F.W.H.A. Janssen is hoogleraar ICT & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Martijn Warnier
Dr. M.E. Warnier is universitair hoofddocent Systeemkunde aan de TU Delft, Faculteit Techniek, Bestuur en Management.
Thema-artikel

Access_open Transparantie van algoritmen: naar een empirische onderzoeksagenda

Tijdschrift Bestuurskunde, Aflevering 4 2020
Auteurs Dr. Haiko van der Voort en Joanna Strycharz Msc
Auteursinformatie

Dr. Haiko van der Voort
Dr. H.G. van der Voort is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Joanna Strycharz Msc
J. Strycharz, Msc is universitair docent Persuasive Communication aan de Universiteit van Amsterdam, Faculteit Maatschappij- en Gedragswetenschappen.
Thema-artikel

Een transparant debat over algoritmen

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden AI, ethics, Big Data, human rights, governance
Auteurs Dr. Oskar J. Gstrein en Prof. dr. Andrej Zwitter
SamenvattingAuteursinformatie

    The police use all sorts of information to fulfil their tasks. Whereas collection and interpretation of information traditionally could only be done by humans, the emergence of ‘Big Data’ creates new opportunities and dilemmas. On the one hand, large amounts of data can be used to train algorithms. This allows them to ‘predict’ offenses such as bicycle theft, burglary, or even serious crimes such as murder and terrorist attacks. On the other hand, highly relevant questions on purpose, effectiveness, and legitimacy of the application of machine learning/‘artificial intelligence’ drown all too often in the ocean of Big Data. This is particularly problematic if such systems are used in the public sector in democracies, where the rule of law applies, and where accountability, as well as the possibility for judicial review, are guaranteed. In this article, we explore the role transparency could play in reconciling these opportunities and dilemmas. While some propose making the systems and data they use themselves transparent, we submit that an open and broad discussion on purpose and objectives should be held during the design process. This might be a more effective way of embedding ethical and legal principles in the technology, and of ensuring legitimacy during application.


Dr. Oskar J. Gstrein
Dr. O.J. Gstrein is universitair docent Governance & Innovation aan de Rijksuniversiteit Groningen, Campus Fryslân, Data Research Centre.

Prof. dr. Andrej Zwitter
Prof. dr. A.J. Zwitter is hoogleraar Governance & Innovation aan de Rijksuniversiteit Groningen, Campus Fryslân, Data Research Centre.
Dossier

Wat is rechtvaardige AI?

Een kader voor het ontwikkelen en toepassen van algoritmes voor automatische besluitvorming

Tijdschrift Beleid en Maatschappij, Aflevering 4 2020
Auteurs Dr. Tjerk Timan en Dr. Francisca Grommé
Auteursinformatie

Dr. Tjerk Timan
Dr. Tjerk Timan is onderzoeker bij de afdeling Strategy, Analysis & Policy van de Nederlandse Organisatie voor Toegepast Natuurwetenschappelijk Onderzoek (TNO).

Dr. Francisca Grommé
Dr. Francisca Grommé is assistant professor aan de Erasmus School of Social and Behavioural Sciences/Organizational Dynamics in a Digital Society, Erasmus Universiteit Rotterdam.
Dossier

Beter beschermd tegen biometrie

Tijdschrift Beleid en Maatschappij, Aflevering 4 2020
Auteurs Mr. Joost Gerritsen, Dr. mr. Jurriën Hamer, Linda Kool MSc MA e.a.
Auteursinformatie

Mr. Joost Gerritsen
Mr. Joost Gerritsen is advocaat bij Legal Beetle advocatuur.

Dr. mr. Jurriën Hamer
Dr. mr. Jurriën Hamer is onderzoeker bij het Rathenau Instituut.

Linda Kool MSc MA
Linda Kool MSc MA is themacoördinator bij het Rathenau Instituut.

Dr. ir. Petra Verhoef
Dr. ir. Petra Verhoef is themacoördinator bij het Rathenau Instituut.

Dr. Myrte Hoekstra
Dr. Myrte Hoekstra is lid van de redactie van Beleid en Maatschappij.
Artikel

Digitaal leiderschap

Verkenning van de veranderende rol van gemeentesecretarissen in de informatiesamenleving

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2020
Auteurs Dr. Martiene Branderhorst
SamenvattingAuteursinformatie

    Rapid technological change and the information society have consequences for the role and duties of municipal clerks. To increase understanding of the implications of digital technologies for the role of municipal clerk (town clerk), this article presents an exploration of the ‘digital leadership’ of municipal clerks, i.e. leadership that suits a time when digital technologies are growing explosively. By using the four leadership perspectives of Bolman and Deal and the public value thinking of Moore, it was investigated which leadership themes are mentioned in the literature. In this way, this article aims to contribute to the leadership role of the municipal clerk so that he gives shape and direction to the organization from a vision on this change task and leads this transition instead of seeing it as a collection of smart gadgets or an issue concerning the IT department. This means that he will have to be aware of technological developments, can think critically about their significance and acquire the necessary knowledge and skills to be able to lead the municipal organization in the information society. This article shows practitioners that: (a) municipal clerks play an important role when it comes to the structure of the municipal organization in the information society; (b) the way in which municipalities innovate digitally has an impact on society and people’s lives; and (c) it is therefore important to shape the leadership of municipal clerks based on public values in order to realize legitimate applications of digital technologies with added social value.


Dr. Martiene Branderhorst
Dr. E.M. Branderhorst is gemeentesecretaris en algemeen directeur in de gemeente Gouda en lid van de Raad voor het openbaar bestuur (Rob).
Dossier

Access_open Het betere werk: inzetten op de kwaliteit van de arbeid

Tijdschrift Beleid en Maatschappij, Aflevering 2 2020
Trefwoorden Work, technology, flexibilization, welfare state, social dialogue
Auteurs Prof. Monique Kremer en dr. Robert Went
SamenvattingAuteursinformatie

    New technology, flexibilization and the intensification of work could have significant consequences for those who still have work in the future, and for the quality of that work. In a new report, the Netherlands Scientific Council for Government Policy (WRR) is therefore arguing that good work for everyone should now be seen as an important aspiration for companies, institutions, social partners and the government. Good work is essential for general well-being: for the individual’s quality of life, for the economy and for society as a whole. We make nine policy proposals to promote and facilitate good work for more people.


Prof. Monique Kremer
Prof. Monique Kremer is senior wetenschappelijk medewerker bij de WRR.

dr. Robert Went
Dr. Robert Went is senior wetenschappelijk medewerker bij de WRR.
Dossier

Access_open Zicht op werk: grenzen aan het digitaal meten van werkenden

Tijdschrift Beleid en Maatschappij, Aflevering 2 2020
Trefwoorden data analytics, artificial intelligence, workplace surveillance, digital monitoring, quality of work
Auteurs Roos de Jong MSc, Djurre Das MSc, Linda Kool MSc MA e.a.
SamenvattingAuteursinformatie

    Technological advancements in the field of data analytics, algorithms and AI have dramatically increased opportunities for workplace monitoring. In this article, we discuss some of these digital technologies, and examine their impact on employment relationships and the quality of work. Based on desk research, literature review and interviews, the Rathenau Institute examined a wide range of digital instruments, their scientific basis, implications for the quality of work and relevant legal frameworks. Digital monitoring technologies often quantify work activities. We argue that it is important for organisations to realise that such quantification often negatively impacts both job quality and employment relationships. Responsible use of digital monitoring tools not only requires a broad societal and political dialogue about privacy, discrimination and workload but also a critical reflection on the aim of organisations to use data to understand workers, while not everything of value can be captured in data.


Roos de Jong MSc
Roos de Jong MSc is als onderzoeker verbonden aan het Rathenau Instituut.

Djurre Das MSc
Djurre Das MSc is als onderzoeker verbonden aan het Rathenau Instituut.

Linda Kool MSc MA
Linda Kool MSc MA is themacoördinator ‘Digitale Samenleving en AI’ bij het Rathenau Instituut.

Dr. ir. Melanie Peters
Dr. ir. Melanie Peters is directeur van het Rathenau Instituut.
Thema-artikel

De Frankfurter Schule en algoritmisch bestuur

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden algorithmic governance, enlightenment, Frankfurter Schule, public administration, technology critique
Auteurs Dr. Ringo Ossewaarde
SamenvattingAuteursinformatie

    The Frankfurter Schule offers an interesting intellectual orientation for critical public administration that seeks to unmask problematic political-administrative power structures. It compels public administration scholars to reflect on the policy processes and bureaucratic structures of a technological society, and the legitimizing or criticizing role of public administration scholars in this. A critical public administration that is inspired by the Frankfurter Schule does not accept existing processes and structures. On the contrary, it contests them and uncovers them as a critique of domination, repression, reification, one-dimensionality, bias, erotic deficit and lack of creativity. It is focussed on identifying alternative, more humanizing and democratizing, futures. In this essay the significance of the Frankfurter Schule for critical public administration in technological society is explored. The development of algorithmic governance serves as a case to illustrate critical analysis, to reveal the essence of the Frankfurter Schule, and to show some of its contemporary relevance for critical public administration. Algorithmic governance is portrayed as a type of governance that reinforces existing policy processes and bureaucratic structures of technological society, and is unmasked by critical public administration scholars as a force of reification.


Dr. Ringo Ossewaarde
Dr. Ringo Ossewaarde is als universitair hoofddocent Bestuur, Samenleving en Technologie verbonden aan de Universiteit Twente.
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