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    In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.


Tom van der Meer
Prof. dr. Tom van der Meer is hoogleraar politicologie aan de faculteit der Maatschappij- en Gedragswetenschappen aan de Universiteit van Amsterdam.
Artikel

Gemeentelijke bestuurskracht in de energietransitie

Het operationaliseren en kwantificeren van een ongrijpbaar begrip

Tijdschrift Beleid en Maatschappij, Aflevering 1 2021
Trefwoorden governing capacity, local energy policy, sustainability, climate governance
Auteurs Rick de Vries MSc, Dr. Kees Vringer en Dr. ir. Hans Visser
SamenvattingAuteursinformatie

    Municipalities play an important role in the Dutch energy transition. Therefore, they are expected to deal both sufficiently and timely with their tasks. The question is whether they have the capacity to do so (governing capacity). This study aims to assess whether improving governing capacity can be used to improve the policy performance. We operationalized governing capacity and built a model to assess the relation between several conditions for governing capacity and policy performance for three domains of the energy transition: built environment, mobility and renewables. We found no direct relationship between perceived governing capacity and energy transition policy output. However, we found relationships between conditions for governing capacity, and the policy output. About 25 percent of the total variance in policy performance could be attributed to population size. This percentage levels up to 55 to 60 percent if the motivation of the local administration, cooperation between municipalities and other governmental organisations and the participation of citizens and businesses are also taken into account. This contradicts the idea that enlarging municipalities is the most important way to achieve a higher policy performance.


Rick de Vries MSc
Rick de Vries MSc is onderzoeksmedewerker bij het Planbureau voor de Leefomgeving.

Dr. Kees Vringer
Dr. Kees Vringer is senior onderzoeker bij het Planbureau voor de Leefomgeving.

Dr. ir. Hans Visser
Dr. ir. Hans Visser is senior onderzoeker statistische analyses bij het Planbureau voor de Leefomgeving.
Artikel

De invloed van contractuele en relationele aspecten op stakeholdermanagement

Een casusstudie van de A9 en A16 DBFM-infrastructuurprojecten

Tijdschrift Beleid en Maatschappij, Aflevering 1 2021
Trefwoorden infrastructure projects, public-private partnerships, contractual governance, relational governance, stakeholder management
Auteurs Sander Philips MSc, Ir. Bert de Groot en Dr. Stefan Verweij
SamenvattingAuteursinformatie

    In the past decade, large infrastructure projects in the Netherlands have often been implemented through Public-Private Partnerships (PPPs), specifically using Design-Build-Finance-Maintain (DBFM) contracts. While the decision to implement projects through PPPs is based on expected advantages for internal parties – the public and private partners in the PPP –, there is a call for more focus on the advantages and disadvantages of PPPs for external stakeholders. External stakeholder management in DBFM projects is based on a contractual division of risks and responsibilities between the partners. However, it is clear from the literature that the contract does not guarantee successful stakeholder management. Relational aspects are important. Little research has been done, however, into the interplay of contractual and relational aspects in achieving successful stakeholder management. This article addresses this research need. A comparative case study was conducted into the PPP projects A9 Gaasperdammerweg and A16 Rotterdam. The study first shows that sanctions, when combined with a relational approach, have a positive effect on the relationships with stakeholders. Second, external stakeholder management cannot be simply outsourced to the private partner and continuous involvement of the public partner is important for success.


Sander Philips MSc
Sander Philips MSc volgde op het moment van schrijven de double degree master Environmental and Infrastructure Planning (Rijksuniversiteit Groningen) en Water and Coastal Management (Universität Oldenburg). Inmiddels is hij afgestudeerd.

Ir. Bert de Groot
Ir. Bert de Groot is senior adviseur projectbeheersing bij Rijkswaterstaat, ministerie van Infrastructuur en Waterstaat, en external PhD bij de Rijksuniversiteit Groningen, faculteit Ruimtelijke Wetenschappen, basiseenheid Planologie.

Dr. Stefan Verweij
Dr. Stefan Verweij is universitair docent infrastructuurplanning, governance en methodologie aan de Rijksuniversiteit Groningen, faculteit Ruimtelijke Wetenschappen, basiseenheid Planologie.
Artikel

Access_open Een ontspannen perspectief op residentiële segregatie

Tijdschrift Beleid en Maatschappij, Aflevering 4 2020
Trefwoorden residential segregation, Framing, welfare regimes, structural factors, individual preferences
Auteurs Prof. dr. Sako Musterd
SamenvattingAuteursinformatie

    In the Netherlands and surrounding countries, there is reason to ask the question whether levels of segregation according to country of origin (mainly non-western) and in terms of socioeconomic position (mainly social arrears) are sufficiently high to legitimate anti-segregation policy. When will segregation become problematic? If segregation is regarded a problem, what, then, would be the best remedy? Spatial intervention? Or broader societal intervention? In this article developments and mechanisms will be discussed that lead to segregation; also political views on segregation and the framing of segregation will be scrutinized. A confrontation of knowledge, insights, visions, and framings offers material for new perspectives on residential segregation and is reason to argue for a more relaxed attitude towards segregation. We should acknowledge that the process of matching households to residential environments results in some – generally unproblematic – segregation. Only if segregation causes problems that pass certain intensity and/or a certain spatial range, non-spatial or spatial interventions are becoming a necessity. Levels of segregation are relatively moderate still. We ought to be more aware of the fact that strong negative framing actually stimulates segregation, social exclusion, division, discrimination, marginalisation, stigmatisation, fear, estrangement, and the development of first- and second-rate citizens.


Prof. dr. Sako Musterd
Prof. dr. Sako Musterd is hoogleraar stadsgeografie aan het Centre for Urban Studies, Universiteit van Amsterdam. www.uva.nl/profiel/s.musterd
Artikel

Naoorlogs universalisme in het huidige socialezekerheidsdebat

Tijdschrift Beleid en Maatschappij, Aflevering 2 2020
Trefwoorden Social security system, welfare state, Universalism, public advisory agencies, working poor
Auteurs Dr. Barbara Brink en Prof. dr. Gijsbert Vonk
SamenvattingAuteursinformatie

    The Western European social security systems are founded on the need to offer universal social protection, as was for example advocated in the Beveridge report of 1942. The universalistic endeavour has led to the development of the all-embracing welfare states of today, but already for many decades dissatisfaction with the direction of the welfare state has led to a diversion of the universalistic pretention. In the current debate, universalism seems to be on the rise again. The Dutch think tanks CPB, WRR and SCP increasingly pay attention to the divide that is becoming manifest between those with better chances in the society and who are left behind. The think tanks have all formulated policy options in order to address this divide by offering better social security protection for excluded groups. In this article we discuss whether the options presented fall back upon the post-war notion of universality.


Dr. Barbara Brink
Dr. Barbara Brink is postdoc onderzoeker socialezekerheidsbeleid bij de Rijksuniversiteit Groningen

Prof. dr. Gijsbert Vonk
Prof. dr. Gijsbert Vonk is hoogleraar socialezekerheidsrecht aan de Rijksuniversiteit Groningen.
Dossier

Schaal en invloed

Pleidooi voor een symbiose van directe en indirecte democratie

Tijdschrift Beleid en Maatschappij, Aflevering 2 2020
Trefwoorden Democracy, Direct democracy, Indirect democracy, Representative democracy, Participation
Auteurs Drs. Boudewijn Steur
SamenvattingAuteursinformatie

    In a democracy citizens should actually have influence on the choices that directly influence their lives. Citizens have two ways for this influence: directly by participating in the policy process (in its formulation, its decision making or its implementation) or indirectly by voting for a political party or representatives through which citizens have influence on the outcomes. These two are not opposite to each other, but rather complementary. My main argument in this article is that the smaller the scale, the greater the possibilities for citizens to exert direct influence. The larger the scale, the more important it is that this influence runs through their representative institutions


Drs. Boudewijn Steur
Drs. Boudewijn Steur is programmamanager versterking democratie en bestuur bij het ministerie van Binnenlandse Zaken en Koninkrijksrelaties. Hij schreef deze bijdrage op persoonlijke titel.
Dossier

Access_open Meer vrouwen in het openbaar bestuur: lessen uit de publieke sector

Tijdschrift Beleid en Maatschappij, Aflevering 1 2020
Trefwoorden Gender diversity, Public administration, Ethnic diversity, Inclusion, Emancipation, Leadership
Auteurs Dr. Saniye Çelik
SamenvattingAuteursinformatie

    This article reflects on the proposed measures of the Dutch Government to increase the number of women in the Dutch public administration. Based on the lessons learned from the practice of the public sector, this study concludes that there is still much work to be done with regard to female participation in the Netherlands, but when it comes to the ethnic minorities, the situation is alarming. Politicians directly elected by the citizen, such as MPs and councillors, do see a representation of the ethnic diversity of society. Where the citizen has no direct influence, such as the king’s commissioners, mayors, and aldermen, the percentages are zero or slightly higher than zero. It is argued that mechanisms such as selection procedures are hindering gender and ethnic diversity at the top of the public organizations. It is, therefore, suggested that introducing quota could bring more diversity in public administration.


Dr. Saniye Çelik
Dr. Saniye Çelik is lector diversiteit aan de Hogeschool Leiden, decaan inclusief leiderschap bij het NSOB en opleider bij Center for Professional Learning aan de Universiteit Leiden.
Artikel

Over zelfredzame burgers gesproken

Hoe ambtenaren een buigzaam burgerschapsideaal vormgeven

Tijdschrift Beleid en Maatschappij, Aflevering 4 2019
Trefwoorden Interactional framing, Self reliance, Silent ideologies, Micro frames, Self referentiality
Auteurs Drs. Harrie van Rooij, Dr. Margit van Wessel en Prof. dr. Noelle Aarts
SamenvattingAuteursinformatie

    The concept of self-reliant citizens reflects an ideology of citizenship that is multiple and flexible. It could be regarded as a ‘plastic’ word, malleable and adjustable according to convictions, needs and purposes. This study shows the importance of considering the way in which ideological views on citizenship are transferred, adjusted and enacted in an organizational context. On the basis of a case study at the Dutch Tax and Customs Administration (DTCA), we contribute to knowledge on the way processes of framing interrelate on micro, meso and macro levels. We found that frames on self-reliance are enacted in a way that tensions and dilemmas are neutralized or reduced. In a dynamic context of conflicting goals and limited resources, DTCA-employees create meanings of self-reliance which legitimate practices and policies. By doing this they reproduce both organizational and social perspectives. Accounts of citizenship play an important role in this process. Self-reliant citizens are presented as active and responsible. The need of help is imagined as a normal and yet an atypical situation. This study promotes attention to the possibility that organizational systems reproduce perspectives in a way that alternative views remain unnoticed, whereas organizational choices are silently accepted as natural facts.


Drs. Harrie van Rooij
Drs. Harrie van Rooij is PhD-kandidaat (buitenpromovendus) bij het Institute for Science in Society (ISiS), Radboud University, en coördinerend adviseur corporate communicatie bij het ministerie van Financiën.

Dr. Margit van Wessel
Dr. Margit van Wessel is universitair docent, leerstoel Strategische Communicatie aan de Wageningen University & Research.

Prof. dr. Noelle Aarts
Prof. dr. Aarts is professor Socio-Ecological Interactions aan het Institute for Science in Society (ISiS), Radboud University.
Artikel

Het asielzoekerscentrum als buurthuis? Over vrijwilligerswerk in asielzoekerscentra in Amsterdam en Brussel

Tijdschrift Beleid en Maatschappij, Aflevering 1 2019
Trefwoorden Asylum centres, Community centres, Refugees, Civic engagement, Interpretive policy analyses
Auteurs Rosaly Studulski en Nanke Verloo
SamenvattingAuteursinformatie

    Citizens are being activated to organize activities in asylum centres in both the Netherlands and Belgium. That way, asylum centres are expected to become better integrated in the local context of a municipality or neighbourhood. This ideal of citizenship does not stand on its own. The policy object to integrate asylum centres in the local context has parallels with broader societal and academic discussions about citizen participation and active citizenship. The object, however, is now the asylum seeker. In this article we research how voluntary work in two asylum centres takes shape and how policy could support voluntary activities better. A comparative interpretive policy analysis of two asylum centres in Amsterdam and Brussel shows how voluntary work is stimulated by policy, how these policies are implemented locally, and how they are experienced in daily practices of volunteers and professionals. The cases reveal stark differences, but exactly those contrasts lead to important lessons. We show that because of this policy, the asylum centre is often functioning as a community centre, that integration can be strengthened by volunteers, but we are also critical when voluntary activities are driven by an ideal picture of the ‘good asylum seeker’. There is a risk that the societal responsibility for integrating and engaging asylum seekers in the local context is pushed on the shoulders of unpaid volunteers and that activities are exclusively for one group. That is why we conclude that professional support and financial resources are crucial to implement the policy ideal of active citizenship in asylum centers.


Rosaly Studulski
Rosaly Studulski, MSc. is onlangs afgestudeerd in de Research Master Urban Studies aan de Universiteit van Amsterdam en sindsdien werkzaam bij het Projectmanagementbureau van de Gemeente Amsterdam.

Nanke Verloo
Dr. Nanke Verloo is werkzaam als Universitair Docent in Stedelijke Planologie aan de Universiteit van Amsterdam en redacteur bij Beleid en Maatschappij.
Artikel

De interactielogica van verzet: een dramaturgische analyse van escalatie tijdens een informatieavond

Tijdschrift Beleid en Maatschappij, Aflevering 3 2018
Trefwoorden Protest, Governance, Participation, Dramaturgy, Interaction logic
Auteurs Sander van Haperen MSc
SamenvattingAuteursinformatie

    Theory about participation has long moved beyond merely informing citizens, arguing for more influential and effective instruments. Nevertheless, ‘inspraak’ remains widely implemented in Dutch practice, with mixed results. This article argues that the deliberative quality of the instrument is closely related to the performance of power. Dramaturgical concepts are employed to analyze resistance against the siting of a homeless facility in an Amsterdam neighborhood. One particular evening sets the stage for escalation, which ultimately frustrates the policy process. The analysis shows how the performance of the meeting invokes specific kinds of resistance. A different performance of ‘informing’ could potentially improve the quality of the public sphere.


Sander van Haperen MSc
Sander van Haperen MSc is promovendus Political sociology aan the Amsterdam Institute for Social Science Research, Universiteit van Amsterdam.
Artikel

De redzaamheidsnotie als dekmantel

Tijdschrift Beleid en Maatschappij, Aflevering 2 2018
Trefwoorden (zelf)redzaamheid, Participatiesamenleving, Maatschappelijke onzekerheden, Verzorgingsstaat, Morele strijd
Auteurs Sjouke Elsman MSc
SamenvattingAuteursinformatie

    In recent years few political ambitions enjoyed so much political support as the striving to let the welfare state become more of a ‘participation society’. This ‘participation society’ should be a society with self-reliant citizens; before turning to the state for support, citizens should first of all look at their own capacities, and only in the last case ask the state for help. The premise is promising: collective well-being. However, the fundamental assumptions behind this notion do raise questions. This article argues that the notion for citizens to be self-reliant easily builds on questionable assumptions; these assumptions on the one hand raise hope for collective well-being, but on the other hand easily catalyze citizens’ contemporary uncertainties. It indeed is desirable to restate the relation between state and citizens, but the contemporary focus on citizens’ self-reliance should watch for building on unstable foundations to easily.


Sjouke Elsman MSc
Sjouke Elsman MSc is werkzaam aan de Vrije Universiteit Amsterdam, afdeling Bestuurswetenschappen & Politicologie.
Artikel

Loslaten in achterdocht

Over het gebrek aan vertrouwen in burgers

Tijdschrift Beleid en Maatschappij, Aflevering 2 2018
Trefwoorden vertrouwen, loslaten, participatiesamenleving, eigenbelang, bestuurlijk discours
Auteurs Daniël van Kapel MSc
Samenvatting

    Much has been written about the decline of trust in societies: trust in governments and political systems is a popular field of research. Trust of governments in citizens however, is a relatively unknown field. This article presents a research into the trust the Dutch government has in its citizens. By conducting a discourse analysis on policy documents regarding the participation society, the degree of trust was examined. The results show that the government has trust in the capabilities of citizens, but does not trust the intentions of citizens. This results in many control measures, high transaction costs, a fragile base for public cooperation and a disturbed relationship between the government and citizens. In order to gain more trust in citizens the government has to change the way it uses language regarding citizens.


Daniël van Kapel MSc
Artikel

Burgertoppen in opkomst

Zegen of zorg voor de gemeenteraad?

Tijdschrift Beleid en Maatschappij, Aflevering 4 2017
Trefwoorden Burgertoppen, G1000, Raadsleden, lokale democratie, Institutionalisering
Auteurs Dr. Harmen Binnema
SamenvattingAuteursinformatie

    Over the last three years, various G1000s have been organized in Dutch municipalities. These citizen summits share a number of characteristics: random selection of participants, an open agenda, dialogue and inclusion of the entire ‘system’ (inhabitants, politicians, civil servants). The G1000s aim to renew local democracy and to change the relations between citizens and governments. Both of these objectives affect the role of local councilors and this paper discusses their opinions and attitude towards a G1000. It shows that councilors regard the G1000 as complementary to representative democracy and that they want be involved both in the organization of a G1000 in their municipality and the follow-up in local decision-making. On the one hand, this may lead to a better coupling between citizen initiatives and formal policy making. On the other hand, this entails the risk that a G1000 becomes institutionalized and loses its distinctive characteristics that make it a new form of democracy.


Dr. Harmen Binnema
Dr. Harmen Binnema is universitair docent/programmacoördinator bestuur en beleid bij de Universiteit Utrecht, faculteit Recht, Economie, Bestuur en Organisatie.

    In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.
    According to many commentators, the system of science is in a crisis: it is characterized by perverse incentives, it is contested and misused, and it has lost its authority. In this essay, I suggest that the answer to this crisis lies in a broadening of the notion of scientific integritiy from the conduct of individual researchers to the wider context of the science-policy-society interface. Specifically, I argue for the need to foster what I call here ‘relations of integrity’. In these relations, science reflects on the role it plays and takes into account the context in which knowledge is produced and used. It has to maintain independence, while fully recognizing that value free knowledge does not exist and that multiple forms of independence are possible, and it needs to be accountable for the decisions it makes and for the consequences of those decisions.


Prof. dr. Esther Turnhout
Prof. dr. Esther Turnhout is werkzaam bij de Forest and Nature Conservation Policy Group, Wageningen Universiteit.
Artikel

De responsabilisering van burgers van verzorgingsstaat tot participatiesamenleving

Discoursanalyse van troonredes en regeringsverklaringen sinds de jaren zestig

Tijdschrift Beleid en Maatschappij, Aflevering 4 2016
Trefwoorden Participation society, Withdrawing government, Making-responsible citizens, Dutch speeches from the throne, Dutch government statements
Auteurs Ermy Brok MA
SamenvattingAuteursinformatie

    Central concern of this article is tracing back how the making-responsible of citizens takes shape within Dutch speeches from the throne, government statements and reports of the Dutch Social and Cultural Research Institute (SCP) ever since the 1960s. The Dutch participation society, a term much discussed ever since mentioned in the 2013 speech of the throne, is often associated with a withdrawing government and a coming to end of the welfare state. At the same time, according to several authors, the notion of a withdrawing government that operates within a network of multiple equal actors has brought along the need for a widening of the government’s repertoire of action. This has been characterized as making-responsible citizens on conditions of the state. It has raised doubts about true government-withdrawal and authors have related it to the dominance of neo-liberal thinking ever since the 1990s. Applying an analysis framework derived from discourse analysis, it is made tangible in this article how within political discourse beginnings of the making-responsible of citizens can be traced to the 1960s, more than thirty years earlier than expected. It is argued that this longer history makes a plea for encouraging the political dimension of citizenship all the more important.


Ermy Brok MA
Ermy Brok MA is beleidsadviseur op het sociale domein bij de gemeente Tilburg en extern promovenda aan de Tilburg Law School/Tilburgse School voor Politiek en Bestuur.
Artikel

De slagkracht van populisme. Een onderzoek naar de houding tegenover populisme bij jongeren en jongvolwassenen in Vlaanderen

Tijdschrift Beleid en Maatschappij, Aflevering 1 2016
Trefwoorden public opinion, Populism, Democracy, adolescents and young adults, political attitudes
Auteurs Gil Keppens, Dr. Jessy Siongers, Dr. Bram Spruyt e.a.
SamenvattingAuteursinformatie

    Populism is usually studied by investigating the political discourses of parties considered to be populist. In contrast, this paper attempts to measure the support for a populist attitude among adolescents and young adults (age 14 to 30) in Flanders (N = 2618), the Dutch speaking part of Belgium. This paper answers two research questions: (1) Which adolescents and young adults support the populist attitude and which are the core elements of populism that get the most support? (2) To what extent are adolescents and young adults who support the core elements of populism willing to be politically engaged? The results show that: (1) the support for the populist attitude is widespread among young people in Flanders, and (2) the relationship between a support for populism and political engagement is nuanced. Implications of the support of the populist attitude for democratic participation are discussed.


Gil Keppens
Gil Keppens is als doctoraatsstudent verbonden aan de onderzoeksgroep TOR van de Vrije Universiteit Brussel.

Dr. Jessy Siongers
Dr. Jessy Siongers is als doctoraal assistente verbonden aan de vakgroep Sociologie van de Universiteit Gent.

Dr. Bram Spruyt
Dr. Bram Spruyt is docent bij de onderzoeksgroep TOR van de Vrije Universiteit Brussel.

Lauren Vandenbossche
Lauren Vandenbossche is als doctoraatsstudent verbonden aan de onderzoeksgroep TOR van de Vrije Universiteit Brussel.

Filip Van Droogenbroeck
Filip Van Droogenbroeck is als doctoraatsstudent verbonden aan de onderzoeksgroep TOR van de Vrije Universiteit Brussel.
Artikel

De democratische vertegenwoordiging van cliënten en patiënten bij de decentralisaties

Tijdschrift Beleid en Maatschappij, Aflevering 2 2015
Trefwoorden representative claim, democratic decision making, Decentralization, social and health policies, Municipalities
Auteurs Dr. Hester Van de Bovenkamp en Dr. Hans Vollaard
SamenvattingAuteursinformatie

    Citizen participation is firmly on the agenda of many Western policy makers. Numerous opportunities for individuals to participate in public decision-making have been created. However, few citizens use these opportunities. Those who do are often the highly educated, white, middle and upper classes that also tend to dominate other democratic spaces. Opportunities to become active can increase inequalities in terms of whose voices are heard in public decision-making. This fundamentally challenges the central democratic value of equality. Nevertheless, others can represent the interests of those who remain silent. Using the concept of representative claim this paper explores a variety of forms of representation (electoral, formal non-electoral and informal self-appointed) in the domain of social policy which is currently decentralized in the Netherlands. We conclude that especially informal self-appointed representatives such as medical professionals, churches and patient organizations can potentially play an important role in representing groups who often remain unheard in the public debate. They can therefore play an important role in ensuring the democratic quality of the decentralization process.


Dr. Hester Van de Bovenkamp
Dr. Hester van de Bovenkamp is universitair docent bij het Instituut Beleid en Management Gezondheidszorg van de Erasmus Universiteit Rotterdam.

Dr. Hans Vollaard
Dr. Hans Vollaard is universitair docent Nederlandse en Europese politiek bij het Instituut Politieke Wetenschap van de Universiteit Leiden.
Artikel

Burgers als trustees

Participatie, informele vertegenwoordiging en representativiteit

Tijdschrift Beleid en Maatschappij, Aflevering 1 2013
Auteurs Dr. Bas van Stokkom, Dr. Marcel Becker en Teun Eikenaar MA MSc
SamenvattingAuteursinformatie

    The involvement of citizens in discussions about policy arrangements has been growing in the past decades. These forums of decision-making often provoke criticism because of a so-called ‘lack of representativeness’. Often a small group of active citizens takes the lead and decides which problems have to be dealt with. Some active residents primarily focus on improving the neighbourhood, regardless of whether their activities have everyone’s consent. This raises many questions related their representativeness. Do these participants form an adequate cross-section of the population? Are they speaking on behalf of others? Maybe passive citizens feel fine with the opinions of active citizens and agree that a small group of citizens is taking the lead. In this paper these active citizens are viewed as ‘trustees’: informal representatives who take responsibility to look after the neighbourhood’s interests, expecting that passive residents would support their efforts. The paper has two central questions: First, which ideas do active participants have about representation and representativeness? Second, in what respects can active citizens be characterized as ‘trustees’? In the theoretical part we contend that the notion ‘trustee’ may function as a theoretical framework to understand present-day citizen participation. In local policy networks many informal representatives express views and interests that are recognizable for many citizens. They are trusted, as long as their activities can be checked. The second part of the paper focuses on three projects of citizen decision-making within local safety policies (The Dutch cities Amsterdam, Deventer and Rotterdam). Within these projects, participants prioritize what kinds of activities and interventions police officers and other frontline workers should carry out. A main finding is that many active citizens function as contact persons who are continuously available for other residents. They do not wish to speak ‘on behalf’ of others but they are bestowed – often reluctantly – with the role of representative, as they demonstratively express neighborhood interests (‘clean, intact and safe’). Their reputation seems to be decisive.


Dr. Bas van Stokkom
Dr. Bas van Stokkom is medewerker bestuurswetenschappen aan de faculteit Sociale Wetenschappen aan de Vrije Universiteit Amsterdam, b.a.m.van.stokkom@vu.nl.

Dr. Marcel Becker
Dr. Marcel Becker is universitair docent ethiek aan de Radboud Universiteit Nijmegen, M.Becker@ftr.ru.nl.

Teun Eikenaar MA MSc
Teun Eikenaar MA MSc is onderzoeker aan het criminologisch instituut van de faculteit Rechtsgeleerdheid van de Radboud Universiteit Nijmegen, t.eikenaar@jur.ru.nl.
Artikel

It doesn’t always go according to plan

Een reactie op het Rob-rapport In gesprek of verkeerd verbonden?

Tijdschrift Beleid en Maatschappij, Aflevering 3 2012
Auteurs Dr. Kristof Jacobs
SamenvattingAuteursinformatie

    In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.


Dr. Kristof Jacobs
Dr. K.T.E Jacobs is verbonden aan het Institute for Management Research van de Radboud University Nijmegen. K.jacobs@fm.ru.nl.
Artikel

Vluchten in bureaucratie

Bureaucratische gehechtheid onder professionals in de jeugdhulpverlening

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden professionalism, youth care, accountability, bureaucracy, marketization
Auteurs Drs. Daniel van Hassel, Prof. dr. Evelien Tonkens en Drs. Marc Hoijtink
SamenvattingAuteursinformatie

    In recent decades, professionals in the public sector have been faced with increasingly detailed demands concerning accountability and performance. It is often argued that this increased accountability and its bureaucratic pressures limit professionals’ discretionary space and autonomy. However, this critique is hardly based on empirical research on the experiences and perceptions of professionals themselves. In this article we present an investigation into these perceptions and experiences with accountability in one particular brand of the public sector, namely youth care.
    Our research indicates that professionals in youth care are hardly interested in greater autonomy or discretion. They rather want clarity, security and options for learning. Moreover, we found ‘bureaucratic attachment’: attachment to bureaucratic procedures particularly as a reaction to increased fears to be sued when something goes wrong with clients. In the recurrent arguments for reduction of bureaucracy, this other face of bureaucracy is often disregarded.
    Regarding working conditions however, the professionals we interviewed do want more discretion. Especially concerning occupation of beds, as the requirement for permanent occupation is viewed to augment risk. We therefore argue for better backing of professionals in youth, for a more precise battle against unnecessary bureaucracy, and for professionalization in order to handle more discretion.


Drs. Daniel van Hassel
Daniel van Hassel is socioloog en als onderzoeker verbonden aan het Nederlands instituut voor onderzoek van de gezondheidszorg (NIVEL), waar hij zich bezighoudt met het thema beroepen in de gezondheidszorg, d.hassel@nivel.nl.

Prof. dr. Evelien Tonkens
Evelien Tonkens is bijzonder hoogleraar actief burgerschap bij de afdeling Sociologie en Antropologie van de Universiteit van Amsterdam en toezichthouder van Meander Medisch Centrum te Amersfoort, e.h.tonkens@uva.nl.

Drs. Marc Hoijtink
Marc Hoijtink is socioloog en onderzoeker aan Kenniscentrum Maatschappij en Recht van de Hogeschool van Amsterdam, waar hij zich bezighoudt met de thema’s sociaal beleid en professionaliseringsvraagstukken, m.a.hoijtink@uva.nl.
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