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De blinde vlek

Langdurige zorg is te eenzijdig ingestoken

Tijdschrift Beleid en Maatschappij, Aflevering 3 2020
Auteurs Dr. Sander R. Hilberink en Dr. Mieke Cardol
SamenvattingAuteursinformatie

    The most relevant part of a discussion is not what is discussed but what cannot be spoken of. The real taboos are those for which it is taboo to call them taboos. The status quo defines itself as non-ideological while denouncing any challenge to itself as radical.
    Therefore the column ‘De blinde vlek’ frames the framers, politicizes the status quo and articulates what is not heard of.


Dr. Sander R. Hilberink
Dr. Sander R. Hilberink is lector ondersteuningsbehoeften: levenslang & levensbreed bij Kenniscentrum Zorginnovatie van Hogeschool Rotterdam.

Dr. Mieke Cardol
Dr. Mieke Cardol is als lector disability studies verbonden aan Kenniscentrum Zorginnovatie van Hogeschool Rotterdam.
Artikel

Over zelfredzame burgers gesproken

Hoe ambtenaren een buigzaam burgerschapsideaal vormgeven

Tijdschrift Beleid en Maatschappij, Aflevering 4 2019
Trefwoorden Interactional framing, Self reliance, Silent ideologies, Micro frames, Self referentiality
Auteurs Drs. Harrie van Rooij, Dr. Margit van Wessel en Prof. dr. Noelle Aarts
SamenvattingAuteursinformatie

    The concept of self-reliant citizens reflects an ideology of citizenship that is multiple and flexible. It could be regarded as a ‘plastic’ word, malleable and adjustable according to convictions, needs and purposes. This study shows the importance of considering the way in which ideological views on citizenship are transferred, adjusted and enacted in an organizational context. On the basis of a case study at the Dutch Tax and Customs Administration (DTCA), we contribute to knowledge on the way processes of framing interrelate on micro, meso and macro levels. We found that frames on self-reliance are enacted in a way that tensions and dilemmas are neutralized or reduced. In a dynamic context of conflicting goals and limited resources, DTCA-employees create meanings of self-reliance which legitimate practices and policies. By doing this they reproduce both organizational and social perspectives. Accounts of citizenship play an important role in this process. Self-reliant citizens are presented as active and responsible. The need of help is imagined as a normal and yet an atypical situation. This study promotes attention to the possibility that organizational systems reproduce perspectives in a way that alternative views remain unnoticed, whereas organizational choices are silently accepted as natural facts.


Drs. Harrie van Rooij
Drs. Harrie van Rooij is PhD-kandidaat (buitenpromovendus) bij het Institute for Science in Society (ISiS), Radboud University, en coördinerend adviseur corporate communicatie bij het ministerie van Financiën.

Dr. Margit van Wessel
Dr. Margit van Wessel is universitair docent, leerstoel Strategische Communicatie aan de Wageningen University & Research.

Prof. dr. Noelle Aarts
Prof. dr. Aarts is professor Socio-Ecological Interactions aan het Institute for Science in Society (ISiS), Radboud University.
Artikel

Over Rousseau, goede burgers en de participatiesamenleving

Een normatieve analyse van het nieuwe contractdenken van de Nederlandse overheid door de ogen van een klassieke contractdenker

Tijdschrift Beleid en Maatschappij, Aflevering 4 2019
Trefwoorden Beleidsevaluatie, Burgerschap, Participatiesamenleving, Rousseau, Sociaal contract
Auteurs Dr. Yvonne Kleistra
SamenvattingAuteursinformatie

    In the Netherlands good citizenship has become a topic of increased importance on the government agenda since the murder of Pim Fortuyn. The author assesses the effectiveness of the Dutch citizenship policies within the context of the broader policy framework of the so-called participatory society (participatiesamenleving) or do-democracy (doe-democratie). The evaluative analysis consists of two parts. In the first part the changing ideas concerning good citizenship are identified as well as the normative assumptions that are at the basis of Dutch citizenship policies. In the second part, the potential of current policies, and in particular the ideas that gave rise to creating a new social contract between government and society are assessed. To this end some key aspects of the new contract thinking of the Dutch government are contrasted with the ideas of Jean-Jacques Rousseau. The findings show that the current strive for tangible agreements on citizen behavior and civic duties is at odds with the main principles of classic contract theory. This leads to the conclusion that the new contractualism that is at the basis of the Dutch citizen policies should rather be seen as a threat to a stable society than as a building block for good citizenship.


Dr. Yvonne Kleistra
Dr. Yvonne Kleistra is werkzaam als universitair docent bij het Dual PhD Centre van de Universiteit Leiden.
Artikel

Access_open Sociale cohesie in gentrificerende arbeiderswijken van Amsterdam-Noord

Tijdschrift Beleid en Maatschappij, Aflevering 3 2019
Trefwoorden Gentrification, Bridging capital, Bonding capital, Amsterdam North, Public familiarity
Auteurs Dr. Linda van de Kamp en Dr. Saskia Welschen
SamenvattingAuteursinformatie

    We analyze how ‘original’ residents in different gentrifying working class areas in Amsterdam North experience and evaluate the changes in their neighborhood in terms of social cohesion – in other words, whether they feel at home in their changing neighborhood and whether they feel connected to other residents. Policy interventions often focus on establishing connections between residents with different socioeconomic or cultural backgrounds, in order to stimulate mutual understanding. An underlying policy aim is to uplift vulnerable original residents through contact with higher income groups. Based on our empirical data, we critically assess the concept of ‘bridging capital’ (Putnam, 2000) that underpins several of the social activities that are organized in areas such as the ones in our study. Subsequently, we discuss the importance of ‘bonding capital’ or the sense of interconnectedness and strong ties amongst original residents. Our empirical data – based on both interviews and participatory observation – suggest that activities within the ‘own’ community contribute importantly to feelings of belonging in the neighborhood. In the final section of the article, we discuss how different types of local meeting places offer opportunities for ‘lighter’ forms of interactions without aiming directly at strong connections between differently positioned neighborhood residents.


Dr. Linda van de Kamp
Dr. Linda van de Kamp is werkzaam aan de afdeling Sociologie van de Universiteit van Amsterdam.

Dr. Saskia Welschen
Dr. Saskia Welschen is senior onderzoeker aan de Hogeschool van Amsterdam en zelfstandig onderzoeker.
Artikel

Het asielzoekerscentrum als buurthuis? Over vrijwilligerswerk in asielzoekerscentra in Amsterdam en Brussel

Tijdschrift Beleid en Maatschappij, Aflevering 1 2019
Trefwoorden Asylum centres, Community centres, Refugees, Civic engagement, Interpretive policy analyses
Auteurs Rosaly Studulski en Nanke Verloo
SamenvattingAuteursinformatie

    Citizens are being activated to organize activities in asylum centres in both the Netherlands and Belgium. That way, asylum centres are expected to become better integrated in the local context of a municipality or neighbourhood. This ideal of citizenship does not stand on its own. The policy object to integrate asylum centres in the local context has parallels with broader societal and academic discussions about citizen participation and active citizenship. The object, however, is now the asylum seeker. In this article we research how voluntary work in two asylum centres takes shape and how policy could support voluntary activities better. A comparative interpretive policy analysis of two asylum centres in Amsterdam and Brussel shows how voluntary work is stimulated by policy, how these policies are implemented locally, and how they are experienced in daily practices of volunteers and professionals. The cases reveal stark differences, but exactly those contrasts lead to important lessons. We show that because of this policy, the asylum centre is often functioning as a community centre, that integration can be strengthened by volunteers, but we are also critical when voluntary activities are driven by an ideal picture of the ‘good asylum seeker’. There is a risk that the societal responsibility for integrating and engaging asylum seekers in the local context is pushed on the shoulders of unpaid volunteers and that activities are exclusively for one group. That is why we conclude that professional support and financial resources are crucial to implement the policy ideal of active citizenship in asylum centers.


Rosaly Studulski
Rosaly Studulski, MSc. is onlangs afgestudeerd in de Research Master Urban Studies aan de Universiteit van Amsterdam en sindsdien werkzaam bij het Projectmanagementbureau van de Gemeente Amsterdam.

Nanke Verloo
Dr. Nanke Verloo is werkzaam als Universitair Docent in Stedelijke Planologie aan de Universiteit van Amsterdam en redacteur bij Beleid en Maatschappij.
Reflectie & debat

Empathisch bestuur als politiek statement

Tijdschrift Beleid en Maatschappij, Aflevering 4 2018
Trefwoorden discretionaire ruimte, cultuurverandering, empathie, morele oordeelsvorming, moreel beraad
Auteurs Dr. mr. Hans Bosselaar
SamenvattingAuteursinformatie

    Reflection and debate initiates academically inspired discussions on issues that are on the current policy agenda.


Dr. mr. Hans Bosselaar
Dr. mr. Hans Bosselaar is als senior onderzoeker en academisch manager verbonden aan de afdeling Bestuurswetenschap en Politicologie van de Vrije Universiteit Amsterdam.
Artikel

Herstel en vertrouwen: professionals, ervaringswerkers en de herstelvisie in de Nederlandse geestelijke gezondheidszorg

Tijdschrift Beleid en Maatschappij, Aflevering 3 2018
Trefwoorden Trust, Recovery, Professionals, Peer specialists, Habermas
Auteurs Marijn Kester MSc en Mr. dr. Olivier Lingbeek
SamenvattingAuteursinformatie

    This text wants to draw attention to the question: How do peer specialists build a bridge between the modus operandi of health care professionals and the lifeworld problems of clients receiving mental health care? The Dutch mental healthcare system has recently been host to a range of new developments. Two new trends can be distinguished, going by the name of ‘Recovery-oriented healthcare’ and the introduction of ‘Peer Specialists’. These coincide with changes in budget and organization of treatment. There is an increased awareness of the need for efficiency and cost reduction in the organization of care. The meaning and use of recovery-centered approaches and working with peer specialists remain fairly marginal enterprises due to ever increasing pressure emanating from execution of regulations and administrative procedures, and an accompanying decrease of professional autonomy. In the light of Habermas’ theoretical framework, it is an emphasis on a system-oriented organization of care that cause new approaches to barely be able to find a considerable place in the contemporary practice of mental healthcare in the Netherlands. Trust is identified as an essential foundation on the basis of which future principles of organization should be developed.


Marijn Kester MSc
Marijn Kester MSc is medisch socioloog.

Mr. dr. Olivier Lingbeek
Mr. dr. Olivier Lingbeek heeft een eigen adviesbureau op het gebied van bestuurlijke vraagstukken met betrekking tot planologie en sociologie.
Artikel

Zonder publieke liefde

Tijdschrift Beleid en Maatschappij, Aflevering 2 2018
Trefwoorden Participatiesamenleving, Publieke liefde, Zelfliefde, Homo economicus, Neoliberalisme
Auteurs ing. Tessa Klarenbeek MSc
SamenvattingAuteursinformatie

    Decades of neoliberalism have placed emphasis on individualism, self-responsibility, and self-interest. As a result solidarity, and charity are losing ground and inter-subjective suspicion enters society. With a dominant focus on the economic life, happiness can be found in working and consuming, which has led to a morbid focus on performance. As a consequence self-exploitation, stress, fear of failure and auto-aggression undermines self-love. Competing individuals, with whom man cannot identify himself, see the other as someone who also has to take care of himself; empathy for the stranger is far to seek. Problematic because in the participatory society people need to care for themselves, and others, which calls for public love. Economic actions of man should be perceived as a social activity that presupposes love. A supplier must show empathy towards its customer before a decent product can be created. A prerequisite for empathy and cooperation is equality. However with scarcity as the engine of hyper-capitalism market thinking inequality between people increases. It seems that men should embrace the ‘difference’ of others. The acceptance of ‘the strange’ could start with a heterogeneous student population during education, and a variety of inhabitants in neighbourhoods. Furthermore a more relaxed working climate with the focus on cooperation instead of competition could contribute to the return of empathy and self-love.


ing. Tessa Klarenbeek MSc
ing. Tessa Klarenbeek MSc is beleidsmedewerker preventieve GGZ.

    The most relevant part of a discussion is not what is discussed but what cannot be spoken of. The real taboos are those for which it is taboo to call them taboos. The status quo defines itself as non-ideological while denouncing any challenge to itself as radical.
    Therefore the column ‘De Blinde Vlek’ frames the framers, politicizes the status quo and articulates what is not heard of.


Dr. Bram Eidhof
Dr. Bram Eidhof is werkzaam bij Schoolstrijd en het Instituut voor Publieke Waarden. Hij promoveerde op burgerschapsonderwijs en bracht daar een boek over uit bij Van Gennep (Het Wilhelmus voorbij).
Artikel

Loslaten in achterdocht

Over het gebrek aan vertrouwen in burgers

Tijdschrift Beleid en Maatschappij, Aflevering 2 2018
Trefwoorden vertrouwen, loslaten, participatiesamenleving, eigenbelang, bestuurlijk discours
Auteurs Daniël van Kapel MSc
Samenvatting

    Much has been written about the decline of trust in societies: trust in governments and political systems is a popular field of research. Trust of governments in citizens however, is a relatively unknown field. This article presents a research into the trust the Dutch government has in its citizens. By conducting a discourse analysis on policy documents regarding the participation society, the degree of trust was examined. The results show that the government has trust in the capabilities of citizens, but does not trust the intentions of citizens. This results in many control measures, high transaction costs, a fragile base for public cooperation and a disturbed relationship between the government and citizens. In order to gain more trust in citizens the government has to change the way it uses language regarding citizens.


Daniël van Kapel MSc
Artikel

De participatiemythe; een drieluik over dubieuze beleidsassumpties

Tijdschrift Beleid en Maatschappij, Aflevering 2 2018
Trefwoorden politics of participation, policy assumptions,, societal resilience, Neoliberalism
Auteurs Prof. Willem Trommel
SamenvattingAuteursinformatie

    This article argues that the politics of participation, as it is currently implemented in Dutch society, departs from dubious policy assumptions. The main problems relate to a controversial idea of what societal resilience is about, which in turn is a side-effect of the neoliberal conception of man and society. In particular three policy assumptions seem contested, regarding respectively the self-governance norm, the required levels of trust, and the presence of a ‘loving culture’. While discussing these three topics, the article also introduces three contributions to this special issue, which will focus in more detail on the poverty of the assumptions underlying the participation paradigm.


Prof. Willem Trommel
Prof. Willem Trommel is hoogleraar Beleid en bestuur aan de Vrije Universiteit Amsterdam.

    Reflection and debate initiates academically inspired discussions on issues that are on the current policy agenda.


Dr. Merijn Oudenampsen
Dr. Merijn Oudenampsen is socioloog en politicoloog. Hij doet als postdoc onderzoek bij de Universiteit van Amsterdam naar de politieke geschiedenis van het neoliberalisme in Nederland.
Artikel

Burgertoppen in opkomst

Zegen of zorg voor de gemeenteraad?

Tijdschrift Beleid en Maatschappij, Aflevering 4 2017
Trefwoorden Burgertoppen, G1000, Raadsleden, lokale democratie, Institutionalisering
Auteurs Dr. Harmen Binnema
SamenvattingAuteursinformatie

    Over the last three years, various G1000s have been organized in Dutch municipalities. These citizen summits share a number of characteristics: random selection of participants, an open agenda, dialogue and inclusion of the entire ‘system’ (inhabitants, politicians, civil servants). The G1000s aim to renew local democracy and to change the relations between citizens and governments. Both of these objectives affect the role of local councilors and this paper discusses their opinions and attitude towards a G1000. It shows that councilors regard the G1000 as complementary to representative democracy and that they want be involved both in the organization of a G1000 in their municipality and the follow-up in local decision-making. On the one hand, this may lead to a better coupling between citizen initiatives and formal policy making. On the other hand, this entails the risk that a G1000 becomes institutionalized and loses its distinctive characteristics that make it a new form of democracy.


Dr. Harmen Binnema
Dr. Harmen Binnema is universitair docent/programmacoördinator bestuur en beleid bij de Universiteit Utrecht, faculteit Recht, Economie, Bestuur en Organisatie.

    In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.


Prof. dr. Monique Kremer
Prof. dr. Monique Kremer is werkzaam bij de WRR en als bijzonder hoogleraar Actief Burgerschap bij de afdeling Sociologie aan de Universiteit van Amsterdam.

    In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.


Dr. Marleen van der Haar
Dr. Marleen van der Haar werkt als adviseur-onderzoeker bij het PON, een onderzoeksinstituut voor maatschappelijke vraagstukken in Tilburg. Daarnaast is zij als onderzoeker geaffilieerd aan de afdeling Politicologie/Institute for Management Research van de Radboud Universiteit Nijmegen, waar zij tussen 2011 en 2016 als postdoc-onderzoeker en docent werkte. Haar onderzoeksexpertise ligt vooral op het gebied van integratiebeleid, sociaal werk en in- en uitsluitingsvraagstukken.
Artikel

De responsabilisering van burgers van verzorgingsstaat tot participatiesamenleving

Discoursanalyse van troonredes en regeringsverklaringen sinds de jaren zestig

Tijdschrift Beleid en Maatschappij, Aflevering 4 2016
Trefwoorden Participation society, Withdrawing government, Making-responsible citizens, Dutch speeches from the throne, Dutch government statements
Auteurs Ermy Brok MA
SamenvattingAuteursinformatie

    Central concern of this article is tracing back how the making-responsible of citizens takes shape within Dutch speeches from the throne, government statements and reports of the Dutch Social and Cultural Research Institute (SCP) ever since the 1960s. The Dutch participation society, a term much discussed ever since mentioned in the 2013 speech of the throne, is often associated with a withdrawing government and a coming to end of the welfare state. At the same time, according to several authors, the notion of a withdrawing government that operates within a network of multiple equal actors has brought along the need for a widening of the government’s repertoire of action. This has been characterized as making-responsible citizens on conditions of the state. It has raised doubts about true government-withdrawal and authors have related it to the dominance of neo-liberal thinking ever since the 1990s. Applying an analysis framework derived from discourse analysis, it is made tangible in this article how within political discourse beginnings of the making-responsible of citizens can be traced to the 1960s, more than thirty years earlier than expected. It is argued that this longer history makes a plea for encouraging the political dimension of citizenship all the more important.


Ermy Brok MA
Ermy Brok MA is beleidsadviseur op het sociale domein bij de gemeente Tilburg en extern promovenda aan de Tilburg Law School/Tilburgse School voor Politiek en Bestuur.


Prof. dr. Herman van de Werfhorst
Prof. dr. Herman van de Werfhorst is hoogleraar sociologie aan de Universiteit van Amsterdam.
Artikel

Professioneel vermogen

Proactieve ‘coping’ door publieke professionals

Tijdschrift Beleid en Maatschappij, Aflevering 4 2015
Trefwoorden Public professionals, Teachers, performance pressures, proactive coping, professional capability
Auteurs Prof. dr. Mirko Noordegraaf, Nina van Loon MSc, Madelon Heerema MSc e.a.
SamenvattingAuteursinformatie

    Professional services such as educational services, are increasingly managed and optimized in order to improve performances. Performances of students, teachers and school (boards) are measured and evaluated. Increasingly, rules and systems focus on outputs and control. Consequently, the ‘freedom’ of professionals such as teachers is reduced, or is perceived and felt to be reduced. There have been growing debates on the problematic effects of performance pressures. Often, public professionals are seen as ‘defenseless victims’ of systems and pressures – they are ‘professionals under pressure’. In this paper, we introduce a more positive way of understanding professionals and professional action in changing contexts. We see professionals such as teachers as ‘active agents’ who can develop and regain control over their own situation. Professionals can deliver quality, in spite of bureaucratic burdens and managerial intrusions. We call this ability professional capability: ‘the ability to proactively deal with work-related expectations, tasks and burdens in dynamic stakeholder environments’. This paper combines research on public administration, organizational sociology and occupational psychology, to generate a more productive understanding of proactive coping of professionals in public domains. We define and operationalize professional capacity, we explore sources and effects, and we develop hypotheses for further research.


Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is als hoogleraar publiek management verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Nina van Loon MSc
Nina van Loon MSc was als promovenda verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht en is thans werkzaam bij Aarhus University, Denemarken.

Madelon Heerema MSc
Madelon Heerema MSc is als researcher verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Marit Weggemans MSc
Marit Weggemans MSc was als student-assistent verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

    In this feature authors review recently published books on subjects of interest to readers of Beleid en Maatschappij.


Albert-Jan Kruiter
Albert-Jan Kruiter is redactielid van Beleid en Maatschappij.
Artikel

Professionals onder druk of professionele tegendruk? Gebalanceerde motivatie voor de publieke zaak in professionele publieke dienstverlening

Tijdschrift Beleid en Maatschappij, Aflevering 3 2014
Trefwoorden Professionals, public services, motivation, public values
Auteurs Nina Mari van Loon MSc en Prof. dr. Mirko Noordegraaf
SamenvattingAuteursinformatie

    There are many practical and academic concerns about public professionals and the pressures and burdens they experience. Professional autonomies and skills are reduced, it is argued, as a result of businesslike new public management, in order to control service results. The solution is clear: organizational logics must be weakened, professional autonomies must be enlarged and professional ways of working must be ‘rescued’. In this paper we re-interpret this presumed problem by analyzing: the interaction between organizational and professional logics, by relating these to a broader institutional logic and by tracing the contribution of individual professional motivations. Professionals, it is shown, can be motivated by broader ambitions to serve society. Such public service motivation consists of three types of motives: rational/instrumental, affective and normative. Our results show that employees in different public professional services show different patterns of motives, which we mainly explain by relating their motivations to the nature of the services they render – whether they render people-changing or people-processing services. These institutional dimensions imply that professional work can be managed, not so much by businesslike ‘market logic’ but by strengthening the meaning of the work professionals do. Professional pressures against organizations do not have to be suppressed – they can be productively used.


Nina Mari van Loon MSc
Nina van Loon MSc is als promovenda verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is als hoogleraar publiek management verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
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