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Inzicht in transparantie

Een essay over trade-offs achter algoritmische besluitvorming

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden transparency, value conflict, algorithms, trade-offs, public values, ethics
Auteurs Joanna Strycharz Msc, Dr. ir. Bauke Steenhuisen en Dr. Haiko van der Voort
SamenvattingAuteursinformatie

    Algorithms applied in public administration are often criticized for lack of transparency. Lawmakers and citizens alike expect that automated decisions based on algorithmic recommendations to be explainable. The focus of this article is the organizational context behind the idea of transparent algorithms. Transparency is portrayed as one of numerous values that are at play when algorithms are applied in public administration. The article shows that applying algorithms may lead to conflicts between these values. Such conflicts often result in trade-off decisions. Looking from the organizational perspective, we describe how such trade-offs can be made both explicitly and implicitly. The article thus shows the complexity of algorithmic trade-offs. As a result of this complexity, we not only call for more transparency about algorithms, but also more transparency about trade-offs that take place in public administration. Finally, we present a research agenda focused on studying the organization of trade-offs.


Joanna Strycharz Msc
J. Strycharz, Msc is universitair docent Persuasive Communication aan de Universiteit van Amsterdam, Faculteit Maatschappij- en Gedragswetenschappen.

Dr. ir. Bauke Steenhuisen
Dr. ir. B.S. Steenhuisen is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Haiko van der Voort
Dr. H.G. van der Voort is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.
Vrij artikel

Duwtjes of druk?

De percepties van zorgprofessionals aangaande ‘nudging’ in ziekenhuizen

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden nudging, ethics, autonomy, healthcare, professionals
Auteurs Nienke Maria Huis in ’t Veld MSc, Rosanna Nagtegaal MSc en Prof. dr. Mirko Noordegraaf
SamenvattingAuteursinformatie

    ‘Nudging’ has been introduced as a policy and management tool as a way to influence behaviour without limiting choice. Nudging is mainly used to influence citizens’ behaviour but can also be used to influence the behavior of healthcare professionals. Examples include posters used to improve hand-hygiene compliance, or ‘default’ options in systems to reduce excessive prescriptions of specific medication. However, using nudges raises major worries and ethical issues, also in relation to the independence of healthcare professionals. While the scientific discussion about the desirability of nudges is extensive, the voices of healthcare professionals, who are the subjects of nudges, remain unheard. In this qualitative research we explore the perceptions of nudging held by various healthcare professionals. The interviews reveal that healthcare professionals are generally unfamiliar with the concept of nudging, but they do recognize nudges in their own field of practice. Furthermore, while they are predominantly positive about nudging, they also express concerns about the pressure on their autonomy. These concerns are related to changing professionalism and regulatory pressures in healthcare.


Nienke Maria Huis in ’t Veld MSc
N.M. Huis in ’t Veld, MSc is alumna aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.

Rosanna Nagtegaal MSc
R. Nagtegaal, MSc is promovenda aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.

Prof. dr. Mirko Noordegraaf
Prof. dr. M. Noordegraaf is hoogleraar Publiek Management aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.
Artikel

Als ambtenaren in de spiegel kijken

Een onderzoek naar de relatie tussen arbeidsmotivatie en narcisme

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden civil servants, public service motivation, narcissism, human resource management, professionalism
Auteurs Drs. Jochem van Heek en Prof. Dr. Taco Brandsen
Samenvatting

    Discussions of public service motivation tend to emphasize the idealistic side of civil servants, stressing how they are led by self-sacrifice and a commitment to the public good. This article adopts a different perspective by linking the personality trait of narcissism to public service motivation. This notion was tested through a survey among employees of three public organizations. The statistical analysis shows that personalities with narcissistic elements tend to be more attracted to the world of policy and politics. This is accompanied by diminished feelings of compassion. Although the significance of this correlation should not be overstated, it does show that the link between public service motivation and commitment to the public interest is more complex than is sometimes suggested. Given the growth of narcissistic tendencies in contemporary society, it may be effective to take account of them in recruiting and managing civil service personnel.


Drs. Jochem van Heek

Prof. Dr. Taco Brandsen
Artikel

Access_open De 21ste-eeuwse overheidsmanager

Tijdschrift Bestuurskunde, Aflevering 3 2016
Trefwoorden Public management, 21st century skills, Megatrends, Strategic HRM, Public managers
Auteurs Zeger van der Wal
Samenvatting

    This article examines who ‘21st century public managers’ are and which skills and roles they have to master to function effectively in the 21st century. Based on a large scale analysis of literature and years of interaction with senior practitioners, seven key 21st century demands for public managers are identified, each of which creates dilemmas as well as opportunities. 21st century public managers utilize a combination of traditional and new roles, competencies, and values to turn demands into opportunities. The article concludes with implications for public administration research and education.


Zeger van der Wal
Artikel

Verandermanagement en beleid: waarom vertonen professionals weerstand tegen nieuw beleid?

Tijdschrift Bestuurskunde, Aflevering 2 2014
Trefwoorden public policy,, change management, policy implementation, public management, resistance to change
Auteurs Lars Tummers
SamenvattingAuteursinformatie

    Professionals often have problems with governmental policies they have to implement. This can lead to diminished legitimacy and lower policy performance. The goal of this article is to identify the main reasons why professionals resist implementing new policies. An interdisciplinary approach is taken. From public administration literature, I use the policy alienation model, which consists of five dimensions: strategic, tactical and operational powerlessness, societal meaninglessness and client meaninglessness. These are possible reasons why professionals resist public policies (‘resistance to change’, a concept drawn from change management literature). I test these assumptions using a survey among 1,317 healthcare professionals. The results show that when professionals experience that a policy is meaningless for society or for their own clients, they show strong resistance. A lack of perceived influence is much less important in explaining resistance, although this is partly dependent on the particular profession someone belong to. The policy alienation model can help policy makers and managers to develop policies which are accepted by professionals. The article ends with practical recommendations for policy makers, managers and professionals.


Lars Tummers
Dr. L.G. Tummers is verbonden aan de opleiding bestuurskunde van de Erasmus Universiteit Rotterdam en het Center for the Study of Law & Society van de University of California, Berkeley.
Artikel

Onderwijstoezicht in een polycentrisch sturingsmodel

Dilemma's bij het vaststellen en verbeteren van de onderwijskwaliteit

Tijdschrift Bestuurskunde, Aflevering 4 2012
Trefwoorden polycentric governance, education, regulation
Auteurs Marlies Honingh en Melanie Ehren
SamenvattingAuteursinformatie

    Over the last decade educational regulation has changed dramatically. Attempts to develop more cost-efficient regulation and to reduce the regulatory burden paralleled an increased focus on student achievement and sanctioning of failing schools. Additionally, the Inspectorate of Education holds school boards (instead of school principals) accountable for the quality development of their schools. Also, a change in legislation now requires schools to establish an internal supervisory board and improve their accountability to stakeholders.

    These changes greatly impact the role of the Dutch Education Inspectorate as they are placed in a polycentric, instead of a monocentric, steering context. This article discusses the new position and role of the Dutch Education Inspectorate and evaluates the extent to which the educational sector and the Inspectorate of Education meet the requirements of such a polycentric context.


Marlies Honingh
Dr M.E. Honingh is als universitair docent Bestuurskunde werkzaam aan de Radboud Universiteit Nijmegen.

Melanie Ehren
Dr M.C.M. Ehren is senior lecturer aan het Institute of Education van de University of London.
Artikel

Professionals en managers: Waarden in een hybride praktijk

Tijdschrift Bestuurskunde, Aflevering 4 2007
Auteurs Zeger van der Wal, Eelco van Hout, Arie-Jan Kwak e.a.
Auteursinformatie

Zeger van der Wal
Drs Zeger van der Wal is als Promovendus Bestuurskunde verbonden aan de Vrije Universiteit.

Eelco van Hout
Dr Eelco van Hout is senior consultant bij Bestuur & Management Consultants en verbonden aan TiasNimbas Business School van de Universiteit van Tilburg.

Arie-Jan Kwak
Dr Arie-Jan Kwak is werkzaam als universitair docent Rechtsgeleerdheid bij de Universiteit Leiden.

Mirjan Oude Vrielink
Dr Mirjan Oude Vrielink werkt als universitair docent Bestuurskunde aan de Universiteit van Tilburg.

M. Dr. Noordegraaf
Dr. M. Noordegraaf is lid van de redactie van Bestuurskunde. Hij is verbonden aan de Utrechtse School voor Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
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