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Thema-artikel

‘Macho-meritocratie’ Singapore

Vijf lessen uit het genadeloze streven naar ambtelijke excellentie

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden Singapore, public service excellence, Performance, comparative public administration
Auteurs Prof. dr. Zeger van der Wal
Samenvatting

    Singapore and the Netherlands are small, export- and trade-dependent countries that perform excellently in many areas, such as good governance and integrity, policy effectiveness, liveability, innovation, and e-government. At the same time there are clear differences in political culture and history: Singapore has a more authoritarian governance style including limitations in press freedom, freedom of speech, and political activism. Within these contrasting contexts, both countries have introduced and implemented similar public management reforms since the 1990s. The aim of these reforms is to maintain public service excellence in a dynamic environment but the countries make contrasting choices in achieving this aim. This article describes how administrative excellence is organised and pursued in Singapore and identifies five lessons for the Netherlands: (1) Use positive narratives about government often; (2) be nuanced about capping top-level remuneration; (3) enhance the attractiveness of government as an employer; (4) invest in life-long learning; (5) be an authoritative expert amidst horizontalisation hypes.


Prof. dr. Zeger van der Wal
Thema-artikel

Voorbij Public Administration en New Public Management

Zuid-Afrika op zoek naar een nieuwe inrichting van publieke voorzieningen

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden new public management, networked governance, learning governance, service provision
Auteurs Prof. dr. Hans Bossert en Prof. dr. Martijn van der Steen
Samenvatting

    South Africa underwent an unprecedented transition in 1994. The country changed from the Apartheid regime into a system founded on the principles of the rule of law and equal treatment for all. Along with this political regime change, a wide range of social rights were included in the Constitution, which grants al citizens a constitutional right to a wide range of social services. Moreover, the system of governance and organisation of services was designed according to the latest insights from the then emerging new public management paradigm. Now, twenty years later, the system is crumbling; many of the basic services are not properly provided to citizens. Partly, this is a consequence of a basic absence of integrity in parts of the political class and in elements of the civil service. However, as we illustrate in a case analysis of the Water Boards in the Western Cape Province, the problem is also a consequence of the design of the system of governance. The combination of unlimited constitutional access to services and a stringent regime of new public management principles in the organisation of service provision has led to a serious crisis of performance. Therefore, the solution for the problem may be to redesign the system according to other governance principles, such as learning governance and networked governance.


Prof. dr. Hans Bossert

Prof. dr. Martijn van der Steen
Artikel

Access_open Hybride stadsregionaal bestuur belicht: effectiviteit en legitimiteit in vier grootstedelijke gebieden

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden hybrid governance, city-region, effectiveness, legitimacy
Auteurs dr. Linze Schaap, dr. Carlo Colombo, dr. Maaike Damen e.a.
Samenvatting

    This article reports on an analysis of the effectiveness and legitimacy of modes of governance in four European regions that clearly show signs of hybridity, that is, they have private as well as public characteristics. Berlin, Eindhoven, Copenhagen-Malmö and Zurich thus aim to increase the problem-solving capacity of their regional governance and to govern ‘smartly’ in a complex and multi-level context. The individual cities search for effective links with private and societal actors, each in its own way. Legitimacy is an issue that is hardly reflected upon, though. Hybrid modes of governance may have negative impacts on both effectiveness and legitimacy, but also offer new opportunities for good governance. ‘Hybrid’ and ‘smart’ do not always go hand in hand, but they are not mutually exclusive either.


dr. Linze Schaap

dr. Carlo Colombo

dr. Maaike Damen

dr. Niels Karsten Msc MA
Artikel

Platformsturing van zelforganisatie tijdens rampen

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden crisis governance, self-organizing, online platforms, adaptive capacity
Auteurs Kees Boersma PhD, Julie Ferguson PhD, Peter Groenewegen PhD e.a.
Samenvatting

    During a disaster or crisis, the response capacity of the government is put under extreme pressure. At the same time, citizens are often resilient in times of crisis and are increasingly capable of organizing themselves. Social media and online platforms have increased the possibilities for self-organization through improved connectivity. In practice, we see that governments struggle to deal with this form of self-organization, while it also offers a unique opportunity to increase the response capacity. The smart use of citizens’ initiatives offers opportunities and can increase the effectiveness of the government’s action. This article focuses on the following question: what role do online platforms play in smartly guiding the self-organization of citizens during crises and disasters? We answer the question on the basis of two examples: the role of online platforms in the aftermath of the earthquakes in Nepal in 2015, and the coordination of the reception of refugees during the crisis in the Netherlands in the winter of 2015-2016.


Kees Boersma PhD

Julie Ferguson PhD

Peter Groenewegen PhD

Femke Mulder MSc

Arjen Schmidt MSc

Jeroen Wolbers PhD
Artikel

Institutionele leegte: nieuwe bronnen, nieuwe uitdagingen

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden Institutional void, Literature review, Societal change, Technical innovation, Governance
Auteurs Prof.dr. Ellen van Bueren en Dr.ing. Bram Klievink
Samenvatting

    Societal and technological developments (such as the digital and energy revolutions) move faster than existing institutions can keep up with. The developments may lead to a metaphorical institutional void, which brings questions about the nature of the void, the changing rules, practices and responsibilities, and about the strategies to deal with the void. The concept has been around for a while but (again) seems relevant to understand current socio-technological innovations and challenges, that also allow us to further conceptualise the institutional void. In this introduction to the issue, we discuss the concept of an institutional void and explore how it is used in various domains of study, including public administration. We argue for how the concept is relevant today and therein also introduce the topics that are discussed in this special issue.


Prof.dr. Ellen van Bueren

Dr.ing. Bram Klievink
Artikel

Crowd-based innovaties: verschuivende verantwoordelijkheden in een institutional void

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden responsible innovation, institutional void, crowd-based innovations, governance
Auteurs Thijs Slot MSc, Dr. ir. Eefje Cuppen, Prof. dr. mr. ir. Neelke Doorn e.a.
Samenvatting

    The crowd increasingly plays a key role in facilitating innovations in a variety of sectors, spurred on by IT-developments and the concomitant increase in connectivity. Initiatives in this direction, captured under the umbrella-term ‘crowd-based innovations’, offer novel opportunities in socio-technical systems by increasing the access, reach and speed of services. At the same time, they signify important challenges because these innovations occur in a context of traditional, well-established institutional and governance structures and practices. This dynamic is captured in the idea of the ‘institutional void’: the tension between traditional structures and (radically) new initiatives. Existing rules, standards and practices are challenged, which raises questions about the safeguarding of public values such as quality, legitimacy, efficiency and governance of crowd-based innovations. This article argues that understanding these tensions requires supplementing empirical research with an explicitly normative dimension to reach thorough and balanced conclusions to facilitate innovation while protecting the valuable elements in existing rules and regulations. Illustrated by a number of short examples, we propose a multidisciplinary research agenda towards formulating appropriate governance structures.


Thijs Slot MSc

Dr. ir. Eefje Cuppen

Prof. dr. mr. ir. Neelke Doorn

Maria Galeano Galvan MSc

Dr. ing. Bram Klievink
Artikel

De demos digitaal bekrachtigd?

Zes e-democracy cases uit binnen- en buitenland

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden Ict, Vergelijking / comparison, Innovatie / innovation, Democratie / democracy, Case study
Auteurs Merlijn van Hulst, Colette Cuijpers, Frank Hendriks e.a.
Samenvatting

    E-democracy incorporates digital tools, the internet and social media to enhance democracy. There are many of these tools available to improve governmental responsiveness, transparency, and accountability, but also to support the inclusiveness, representativeness and influence of citizens’ participation. Examples are online petitions, apps for neighborhood watches, wikiplanning and social media monitoring. Web 3.0, which is more interactive and less location specific, enables governments to take a more personalized approach. It also allows for participation across administrative and geographical boundaries. In this symposium two contributions address the question of the influence of e-democracy on the democratization of governmental decision-making, information and service delivery, and of citizens’ participation.


Merlijn van Hulst

Colette Cuijpers

Frank Hendriks

Tamara Metze
Artikel

Op zoek naar de meerwaarde van de metropoolregio als nieuwe bestuursvorm

In gesprek met Annet Bertram, secretaris-generaal Metropoolregio Rotterdam-Den Haag

Tijdschrift Bestuurskunde, Aflevering 2 2017
Auteurs Dr. Wouter Jan Verheul

Dr. Wouter Jan Verheul
Artikel

Duurzame innovatie in industriële clusters

Rollenspel tussen ondernemers en publieke assembleurs

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden innovation, government, collaboration, industrial clusters
Auteurs Wouter Spekkink, Geert R. Teisman en Frank A.A. Boons
Samenvatting

    We study the role division between public and private actors in their search for sustainable innovation of industrial clusters. This search unfolds as a two-phase process. In the first phase, private parties develop different projects for sustainable innovation independently from each other. Without coordination, a common ground for the projects emerges. Through their involvement in several of these projects, public actors are able to take up a central place between the projects and their associated actor coalitions. From this position, they are able to act on the common ground, and mobilize other actors for collaboration. The common ground is translated to a vision, and the private projects are assembled into a program, in which synergetic connections between the different projects are established. This starts the second phase of the process, in which a regional collaboration unfolds, coordinated by the public actors. Thus, the crucial role of private actors is to create the building blocks for sustainable innovation in the early stages of the process. The public actors are crucial in acting on these private initiatives, assembling the building blocks into programmatic effort towards sustainable innovation of industrial clusters. The main strength of public actors lies in their betweenness centrality.


Wouter Spekkink

Geert R. Teisman

Frank A.A. Boons
Artikel

Innovaties en overheden: een slecht huwelijk of een vruchtbaar rollenspel?

Tijdschrift Bestuurskunde, Aflevering 4 2016
Auteurs Prof.dr. Albert Meijer, Prof.dr.ing Geert Teisman en Dr. Haiko van der Voort

Prof.dr. Albert Meijer

Prof.dr.ing Geert Teisman

Dr. Haiko van der Voort
Artikel

Van project naar opgave

Samenwerking als motor van de planning van infrastructuur en ruimte

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden planning, cooperation, challenge-oriented approach, infrastructure and spatial development
Auteurs Wim Leendertse, Jos Arts, Tim Busscher e.a.
Samenvatting

    Infrastructure and adjacent areas represent extensive social value. However, infrastructure and areas are still often developed sectoral and independent. In the Netherlands, national spatial policies strive for combining infrastructure and area as one integrated approach as this is expected to result in more spatial quality. Taking this perspective, this article discusses trendy concepts in current Dutch planning, such as: adaptive planning, public and private cooperation and challenge-oriented approaches (‘opgave-gericht werken’ which focuses less on realising a project but more on the current and future issues and challenges in an area). This article argues that these concepts are closely related. Adaptive planning defines the rules of the game and the playing field, within which cooperation may develop. Cooperation is a means for creating spatial quality in interaction within this playing field. After all, generated quality can be considered as a contribution to the specific objectives and interest of the various partners. A challenge-oriented approach is the process for generating spatial quality from synergies in combined infrastructure and spatial development. This article aims to explore the relationships between adaptive planning, public and private cooperation and challenge-oriented approaches and to provide starting points for further research and discussion.


Wim Leendertse

Jos Arts

Tim Busscher

Frits Verhees
Artikel

Overheden niet goed in innovatie?

Empirische verkenningen van een ‘innovatiedilemma’

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden government, innovation, public values, dilemma
Auteurs Prof.dr.ing Geert Teisman, Dr. Haiko van der Voort en Prof.dr. Albert Meijer
Samenvatting

    This contribution contains a summary and a conclusion of the special issue ‘Innovation and government: a bad marriage or a fertile relation’. Innovation is said to be not the core quality of government. However, we found that government is actually good in innovation, albeit not in an obvious way. Government has a complex position when it comes to innovation. Sometimes innovation may be seen as a public value. However, innovation usually also involves conflict with other public values that civilians expect government to secure. This the innovation dilemma is that government ought to be both favour and innovation and fight its negative consequences to other public values. The four contributions show how governments deal with this dilemma. They first move along with the innovation and then redefine their positions by for instance developing new instruments, bundling private initiatives or framing private initiatives to large programmes.


Prof.dr.ing Geert Teisman

Dr. Haiko van der Voort

Prof.dr. Albert Meijer
Artikel

Participant of databron?

Burgers als extensie van stedelijk innovatievermogen

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden data-driven innovation, cities, public participation, user innovation
Auteurs Albert Meijer, Zsuzsanna Tomor, Ank Michels e.a.
Samenvatting

    In the private sector, user innovation is used to develop innovations that better fit the needs of customers. In the public sector, interest for citizen innovation is also on the rise and new information and communication technologies seem to offer a great potential for accessing the power of citizens. At the same time these technologies offer another potential value: they can turn citizens into data sources. This data can offer governments crucial insights and may form the basis for datadriven innovation. Innovating with citizens in both different ways seems to offer great potential for broadly supported issues such as urban sustainability. This article develops a framework for studying these new developments and presents explorative research in three cities (Curitiba, Glasgow en Utrecht). The research shows that cities make different choices in their use of new technologies to innovate with or for citizens.


Albert Meijer

Zsuzsanna Tomor

Ank Michels

Stan Geertman
Artikel

Waarden borgen, praktijken innoveren

Hoe pilots bijdragen aan een andere kijk op waterveiligheid

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden Flood Risk Management, Pilot, Learning evaluation, Path dependency, Policy innovation
Auteurs Prof. dr. Arwin van Buuren en Gerald Jan Ellen Msc.
Samenvatting

    In The Netherlands an innovative water safety policy is under development: multi-layered safety. This innovation is a move from a preventive approach (levees) towards a risk approach. Mitigation of consequences for spatial measures and disaster management too are considered in reducing flood risks. The theory of path dependence teaches us that many technical, financial and institutional factors keep the current policy system in its equilibrium. This complicates policy innovations. This article contains a case study that explains how pilots contribute to a process of policy innovation. It concludes that enshrining results in the ‘home organizations’ and synchronizing pilots with running policy processes is essential. The pilots also show that policy renewal concerns a process of ‘muddling through intelligently’.


Prof. dr. Arwin van Buuren

Gerald Jan Ellen Msc.
Artikel

Access_open De 21ste-eeuwse overheidsmanager

Tijdschrift Bestuurskunde, Aflevering 3 2016
Trefwoorden Public management, 21st century skills, Megatrends, Strategic HRM, Public managers
Auteurs Zeger van der Wal
Samenvatting

    This article examines who ‘21st century public managers’ are and which skills and roles they have to master to function effectively in the 21st century. Based on a large scale analysis of literature and years of interaction with senior practitioners, seven key 21st century demands for public managers are identified, each of which creates dilemmas as well as opportunities. 21st century public managers utilize a combination of traditional and new roles, competencies, and values to turn demands into opportunities. The article concludes with implications for public administration research and education.


Zeger van der Wal
Artikel

Technisch duwtje in de rug, maar in welke richting?

Tijdschrift Bestuurskunde, Aflevering 3 2016
Trefwoorden nudging, persuasive technology, responsible innovation, feedback
Auteurs Dr. Iris Korthagen en Jelte Timmer MA
Samenvatting

    Technology is increasingly being used to change people’s behavior. Such persuasive technologies can be understood as a cybernetic loop: data about the individual is collected and analyzed and, via feedback mechanisms, the technology exerts influence on the behavior of the individual. In practice, we see persuasive technology in various applications. This article discusses how persuasive technology can be responsibly implemented in a collective context, on the basis of two emerging practices: smart energy meters and fitness tracking. The cases reveal the tensions between corporate, commercial and individual interests. Due to datafication, a strong reduction is taking place in terms of what the smart meter defines as sustainable behavior and the fitness trackers understand to be healthy behavior. Each step in the process of technological persuasion (collecting, analyzing, providing feedback) presents its own challenges, which urges policy makers to reflect on preconditions for responsible persuasion.


Dr. Iris Korthagen

Jelte Timmer MA
Artikel

Oog voor succes: een pleidooi voor positieve beleidsevaluatie

Tijdschrift Bestuurskunde, Aflevering 2 2016
Trefwoorden public policy, evaluation, success, accountability, learning
Auteurs Dr. Peter van der Knaap en Dr. Rudi Turksema
Samenvatting

    One of the classic issues in literature on policy evaluation is that of utilization: how can we make sure the results of evaluative inquiry are used more and better? Traditionally, the answer to this question is often searched in improvement of evaluation quality (accuracy, reliability, independence of the researcher) or evaluation processes (more interaction and responsiveness). Although these are and remain crucial elements for any evaluation, the focus remains on the supply side of evaluation. The psychological insight that people tend to learn more from positive feedback and success is not taken into account.
    In this article, we ask whether and how a more positive form of evaluation may contribute to a more effective cycle of learning and accountability. What if – instead of failure, compliance, and accountability – the main focus of monitoring and evaluative inquiry would be to identify and foster achievements that were successful and effective? How would such a positive approach look like and how can it help the actual utilization and usefulness of evaluation? On the basis of theory and international case studies the article describes how focusing on the positive elements of policy and/or implementation may contribute to the demand for and utilization of evaluations.


Dr. Peter van der Knaap

Dr. Rudi Turksema
Artikel

Beleidsevaluatie, kennis en politiek: nieuw optimisme rond klassieke paradoxen

Tijdschrift Bestuurskunde, Aflevering 2 2016
Auteurs Dr. Peter van der Knaap en Dr. Valérie Pattyn

Dr. Peter van der Knaap

Dr. Valérie Pattyn
Artikel

Van kaas naar big data

Data science Alkmaar, het living lab van Noord-Holland Noord

Tijdschrift Bestuurskunde, Aflevering 1 2016
Trefwoorden big data, innovation, data-driven societies, data science, smart cities
Auteurs Dr. Ir. Martijn van Otterlo en Prof. dr. Frans Feldberg
SamenvattingAuteursinformatie

    Big data can be seen as vital fuel for the innovation of diverse processes in both companies and in government policies and practices. In this short article we describe local efforts in the region around the Dutch city of Alkmaar in which the (local) government, (local) companies and a nearby university (Vrije Universiteit Amsterdam) work together on data-related challenges in a typical triple-helix structure. The municipality of Alkmaar gathers activities in a physical location to stimulate interaction and cooperation among (potential) partners, and it engages in the formation of new governance structures to increase both the intensity and the regional spread of the activities around data. All this raises many new and interesting issues and challenges for public administration researchers and practitioners.


Dr. Ir. Martijn van Otterlo
Dr. ir. M. van Otterlo is postdoctoraal onderzoeker aan de Vrije Universiteit van Amsterdam

Prof. dr. Frans Feldberg
Prof. dr. J.F.M. Feldberg is hoogleraar aan de Vrije Universiteit Amsterdam
Artikel

Wilde data: over de sociale gevolgen van Big, Open, en Linked Data systemen

Tijdschrift Bestuurskunde, Aflevering 1 2016
Trefwoorden BOLD, autonomic computing, social consequences technology
Auteurs Dr. Dhoya Snijders
SamenvattingAuteursinformatie

    This article focuses on the question how Big, Open and Linked Data systems (BOLD) are shifting human-data relations. BOLD is creating a new type of society which is both data-focused and data-driven. Both governments and citizens are measuring, analyzing and verifying data and acting upon these types of analyses. As BOLD is itself becoming intelligent, the process of collecting, linking, and analyzing data is no longer merely the domain of humans. Machine-learning is picking up speed and algorithmic accuracy is being maximized as data are becoming more complex and unpredictable its output. Both citizens and governments will increasingly have to deal with non-human actors in the form of intelligent data-driven systems. By referring to literature on human-animal relations this article makes the argument that data systems are gaining autonomy and a certain level of wildness. As such systems are mediating human relations, the article argues that social relations are shifting to becoming triad relationships in which intelligent information systems are a significant actor.


Dr. Dhoya Snijders
Dr. D. Snijders is projectleider Big Data bij de Stichting Toekomstbeeld der Techniek
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