Zoekresultaat: 95 artikelen

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Thema-artikel

In de schaduw van prestige

De noodzakelijke behoefte aan een volwassen vastgoedorganisatie

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden public real estate agency, prestigious projects, project fiascoes, fraud, business maturity model
Auteurs Dr. Wouter Jan Verheul en Ir. Wicher Schönau
SamenvattingAuteursinformatie

    Some prestigious urban projects demonstrate many forms of misfit, misfortune, or mismanagement. Without big plans and high ambitions large projects don’t get off the ground, however, with a lack of attention for a diligent implementation and organization, fiascoes will follow. In the city of Rotterdam, the realization of a pop music hall, failed completely. In this case, the municipal public real estate agency played a central role in the failure of this urban project, and even a huge fraud that wasted millions of euros came out in the open. The main question in this article is: what can we learn from projects that fail during the implementation phase, and how can we professionalize public real estate agencies to avoid mistakes, fraud and other fiascoes? Such questions are relevant for public agencies that have to deal with both high and ever changing political and managerial ambitions, as well as with several commercial actors. This article offers insights behind the scenes of a public real estate agency, based on an in-depth case study. The authors demonstrate mechanisms of organizational vulnerability during the implementation of urban projects, as well as critical success factors of a professional, mature public real estate agency.


Dr. Wouter Jan Verheul
Dr. W.J. Verheul is universitair docent en onderzoeker aan de Technische Universiteit Delft en bestuurskundig adviseur te Rotterdam.

Ir. Wicher Schönau
Ir. W. Schönau is vastgoedkundig adviseur en partner bij TwynstraGudde.
Vrij artikel

Inspectietoezicht op de Belastingdienst in internationaal perspectief

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden inspection supervision, Tax and Customs Administration, international comparative, Charter of the rights of taxpayers, quality of public service
Auteurs Drs. Pieter Welp en Dr. Meike Bokhorst
SamenvattingAuteursinformatie

    The cabinet has decided to set up a national inspectorate with the task of supervising the quality and the rule of law of the public services provided by the tax authorities. The reason for this is the persistent problems surrounding the Tax and Customs Administration for years (organization, management, IT, personnel) and more recently the crisis surrounding the supplementary child benefit. The Netherlands is not the first and will soon not be the only country with a special regulator for the tax authorities and which focuses on legal protection of taxpayers and the quality of the service. In this article, we ask ourselves how the institution of the new Dutch inspectorate relates to the situation in various foreign countries and we examine which dilemmas and policy questions these raise. We note that with this new inspection the Netherlands is in tune with the situation in various foreign countries. Regarding the relationship and cooperative relationship with the National Ombudsman, the guarantee of the independent and impartial exercise of inspection supervision and the increasing importance of a Charter of the rights of taxpayers, a few important policy questions remain in a comparative sense.


Drs. Pieter Welp
Drs. P. Welp is senior wetenschappelijk onderzoeker en strategisch adviseur Wetenschapsagenda Toezicht bij Bureau Inspectieraad.

Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior onderzoeker bij de Universiteit Utrecht en senior wetenschappelijk medewerker bij de Wetenschappelijke Raad voor het Regeringsbeleid.
Thema-artikel

Niet toegeven maar teruggeven bij protest

Effecten van beleid bij vestiging van een asielzoekerscentrum in Utrecht

Tijdschrift Bestuurskunde, Aflevering 3 2020
Trefwoorden asylum seeker centres, local opposition, policy effects, inter-group contact, Utrecht
Auteurs Dr. Rianne Dekker, Dr. Karin Geuijen en Dr. Caroline Oliver
SamenvattingAuteursinformatie

    The refugee crisis of 2015-2016 prompted European governments to quickly institute new asylum seeker centres. Often however, plans for opening new reception centres are met with protest in surrounding localities. Gaining public support for new ASCs has become a pressing governance issue facing local governments. This research looks at whether a policy strategy of ‘giving back’ to the neighbourhood rather than ‘giving in’ to the demands of protesters can minimise local opposition and alleviate negative attitudes . A door-to-door survey of N = 511 neighbourhood residents is combined with semi-structured interview data of N = 31 neighbourhood residents. We find that attitudes were already neutral to fairly positive shortly after the centre opened and fears of nuisance and crime did not materialise. Those who became involved in the ASCs’ courses and activities are a small and selective group who were already fairly accepting of the centre. Contact between asylum seekers and neighbours developing within and beyond the ASC was valued but did not develop into stronger ties due to frequent moves of asylum seekers and early closure of the ASC.


Dr. Rianne Dekker
Dr. R. Dekker is universitair docent en onderzoeker bij het departement Bestuurs- en Organisatiewetenschap van de Universiteit Utrecht. Zij doet onderzoek naar de invloed van nieuwe media in verschillende beleidsterreinen waaronder integratie en veiligheid.

Dr. Karin Geuijen
Dr. K. Geuijen is universitair docent en onderzoeker bij het departement Bestuurs- en Organisatiewetenschap van de Universiteit Utrecht. Zij doet onderzoek naar multi-sector en multi-level governance, voornamelijk op het terrein van asielmigratie.

Dr. Caroline Oliver
Dr. C. Oliver is universitair hoofddocent aan het Institute of Education van University College London. Zij doet onderzoek naar de gevolgen van migratiebeleid en instituties voor sociale rechtvaardigheid.
Thema-artikel

Access_open Decentraliseren en experimenteren

De ontwikkeling van sociaal beleid voor asielmigranten door gemeenten

Tijdschrift Bestuurskunde, Aflevering 3 2020
Trefwoorden decentralization, migrant integration, social contact, mainstreaming, living labs
Auteurs Dr. Rianne Dekker en Dr. Meike Bokhorst
SamenvattingAuteursinformatie

    After the European refugee crisis of 2015-2016, many Dutch municipalities took initiative in (re)shaping policies of asylum seeker reception and refugee integration in their own ways. We are witnessing a ‘local turn’ of integration policies with decentralization of responsibilities to the local level of governance. Besides civic integration and socioeconomic integration, social integration of asylum seekers and refugees has been a concern as these groups are often housed in superdiverse and vulnerable neighborhoods. How can municipalities best address the specific problems in their cities? This editorial introduces the four articles that are part of this special issue. We discuss three overarching topics. First, we argue that aside from targeting specific groups and issues, cities should develop mainstreamed policies and provisions to be able to handle future fluctuations and changes in their populations. Second, we observe that in policies aimed at enhancing inter-group contact, earlier immigrant groups are often overlooked. They can play a bridging role in establishing social connections. Third, we highlight the role of urban experiments and living labs in transfer and upscaling of innovative policies.


Dr. Rianne Dekker
Dr. R. Dekker is universitair docent en onderzoeker bij het departement Bestuurs- en Organisatiewetenschap van de Universiteit Utrecht. Zij doet onderzoek naar de invloed van nieuwe media in verschillende beleidsterreinen waaronder integratie en veiligheid.

Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior wetenschappelijk medewerker bij de Wetenschappelijke Raad voor het Regeringsbeleid en onderzoeker bij de Universiteit Utrecht. Zij is als projectcoördinator migratiediversiteit en auteur betrokken bij WRR-publicaties over de immigratiesamenleving.
Vrij artikel

Evalueren en leren van ICT-projecten

Tijdschrift Bestuurskunde, Aflevering 2 2020
Trefwoorden evaluation, evaluation methods, IT-projects, learning, content analysis
Auteurs Dr. Wouter Bronsgeest en Prof. dr. ir. Rex Arendsen
SamenvattingAuteursinformatie

    Governmental IT-projects regularly make the news due to issues about the quality of end results, planning or costs. The Elias report, which is based upon a Parliamentary Inquiry, recommends to evaluate more and learn from the outcomes of these evaluations. However, the report does not give guidance on how to evaluate. The question thus remains: what constitutes a good evaluation of governmental ICT-projects, and what characteristics should be addresses in evaluation research. After careful study of various scientific disciplines, the researchers developed an extensive reference model, including additional suggestions for defining methods, the evaluation process, and criteria on how to evaluate an evaluation. After using this reference model in a content-analytical document analysis, it became clear that many evaluation reports are not being shared with other professionals or practitioners, that reports often lack a specifically formulated research question, and that conclusions and additional reflections are limited. There is room for considerable improvement in the evaluation of ICT-projects.


Dr. Wouter Bronsgeest
Dr. W.L. Bronsgeest is verbonden aan het Center for eGovernment Studies (CFES) van de Universiteit Twente, en duovoorzitter van de Koninklijke Nederlandse Vereniging van ICT- en Informatieprofessionals (KNVI). Hij is tevens werkzaam als lid van het managementteam van de Directie IV van de Belastingdienst.

Prof. dr. ir. Rex Arendsen
Prof. dr. ir. R. Arendsen is als hoogleraar Maatschappelijke en historische context van belastingrecht verbonden aan de Universiteit Leiden. Hij is tevens werkzaam als adviseur bij het Centre for Tax Policy and Administration bij de OESO in Parijs.
Thema-artikel

Open (de) deuren

Bestuurskundig onderzoek naar de succesfactoren van de werkrelatie burgemeester-gemeentesecretaris

Tijdschrift Bestuurskunde, Aflevering 2 2020
Trefwoorden political, administrative, collaborative, relationship, success factors
Auteurs Drs. Frans-Willem van Gils MSc
SamenvattingAuteursinformatie

    The collaborative relationship between the appointed mayor and the non-political highest administrative official is a crucial one in Dutch local government. It aligns two different domains or spheres: the political, decision making domain on one hand, and the administrative, executive domain on the other. Since research points out that 25% of these collaborative relations fail, the need for insight in the factors that shape the relations and the success of it emerges. Non-successful collaboration between public top-officials usually results in financial, societal or personal costs or damage. In this research, 17 factors were indicated that influence the (perceived) collaborative success, divided in three levels: external factors, functional factors and personal factors. Within the success factors, several ‘critical’ factors were determined, without which a successful collaborative relationship never is possible. On the functional level the critical factors are trust, role convergence and shared understanding, and on the personal level consistency and integrity. Best guaranty for a successful collaborative relationship is when both actors adapt their roles to each other’s liking, reciprocally building trust and shared understanding by using open communication, while being consistent and maintaining their integrity.
    Finally, officials are being called upon to open their doors, and share valuable experiences.


Drs. Frans-Willem van Gils MSc
Drs. F.W. van Gils behaalde in 2019 de graad van Master of Science in Public Administration aan de Erasmus University Rotterdam met een onderzoek naar de succesfactoren van de werkrelatie tussen burgemeester en gemeentesecretaris. Hij is oud-burgemeester en thans directeur van Archon Consultancy. Hij adviseert en coacht topwerkrelaties in het openbaar bestuur, doet onderzoek naar politiek-ambtelijke samenwerkingsrelaties, en draagt met trainingen, lezingen en onderwijs bij aan deskundigheidsbevordering.

Erik Schrijvers
Dr. E.K. Schrijvers is senior wetenschappelijk medewerker bij de WRR.
Thema-artikel

Van procedure naar praktijk

Inzet op effectieve onafhankelijkheidsborging bij het Planbureau voor de Leefomgeving

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden policy research organizations, research independence, political pressure, coping strategies, independence safeguards
Auteurs Dr. Femke Verwest, Dr. Eva Kunseler, Dr. Paul Diederen e.a.
SamenvattingAuteursinformatie

    If the stakes are high, policy researchers can find themselves under strong pressures from politicians or policy makers to compromise on issues like scope of a research project, research methodology, reporting, framing and interpretation of results, and timing of publication. Research organizations experiment with various formal and informal arrangements to cope with such pressures and guard their independence.
    This article describes six coping strategies that are being explored by the Netherlands Environmental Assessment Agency (PBL). These are: i) taking control in determining the project scope and the research questions; ii) making responsibilities explicit and guarding respective roles; iii) installing a broad based societal project advisory group; iv) having some researchers in a project that interact with stakeholders, while keeping others at a distance; v) having a differentiated communications strategy; vi) being fully transparent as to hypotheses and uncertainties regarding data and models.
    Safeguarding independence in research through formal rules and provisions is generally insufficient to protect research from undue stakeholder influence. Also changes in labor routines, relationship management and organizational cultures are needed, not only on the researcher side, but on the stakeholder side as well. This calls for dialogue and joint learning processes.


Dr. Femke Verwest
Dr. F. Verwest is plaatsvervangend sectorhoofd bij het Planbureau voor de Leefomgeving.

Dr. Eva Kunseler
Dr. E.M. Kunseler is wetenschappelijk medewerker bij het Planbureau voor de Leefomgeving.

Dr. Paul Diederen
Dr. P.J.M. Diederen is coördinator bij het Rathenau Instituut.

Dr. Patricia Faasse
Dr. P.E. Faasse is senior onderzoeker bij het Rathenau Instituut.
Vrij artikel

Burgerparticipatie: ontwikkelingstypen van bewonersverbanden

Interactie tussen participatieprofessionals en bewonersverbanden in beeld

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden citizen participation, self-organisation, public participation professionals, community enterprises, Amsterdam
Auteurs Dr. ir. Anna de Zeeuw, Eelco van Wijk MSc en Dr. Alex Straathof
Samenvatting

    Local authorities expect citizens to fulfil an increasing number of public services. In that context, citizen-based networks are emerging as means to fulfil a variety of public tasks, varying from supporting young entrepreneurs and strengthening social cohesion, to providing local care. In this article, we address the following questions: Which phases do community enterprises pass through in their efforts towards realising a sustainable contribution and how do participation professionals support these phases? To respond to this question, researchers followed seven community enterprises based in Amsterdam over a two-year period. We identified a typology of four development phases, with particular attention to the interaction between external participation professionals and the key persons of community enterprises. The study has practical relevance for governance of citizen participation and also raises important follow-up questions about the role of the local government.


Dr. ir. Anna de Zeeuw

Eelco van Wijk MSc

Dr. Alex Straathof
Thema-artikel

Voorbij Public Administration en New Public Management

Zuid-Afrika op zoek naar een nieuwe inrichting van publieke voorzieningen

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden new public management, networked governance, learning governance, service provision
Auteurs Prof. dr. Hans Bossert en Prof. dr. Martijn van der Steen
Samenvatting

    South Africa underwent an unprecedented transition in 1994. The country changed from the Apartheid regime into a system founded on the principles of the rule of law and equal treatment for all. Along with this political regime change, a wide range of social rights were included in the Constitution, which grants al citizens a constitutional right to a wide range of social services. Moreover, the system of governance and organisation of services was designed according to the latest insights from the then emerging new public management paradigm. Now, twenty years later, the system is crumbling; many of the basic services are not properly provided to citizens. Partly, this is a consequence of a basic absence of integrity in parts of the political class and in elements of the civil service. However, as we illustrate in a case analysis of the Water Boards in the Western Cape Province, the problem is also a consequence of the design of the system of governance. The combination of unlimited constitutional access to services and a stringent regime of new public management principles in the organisation of service provision has led to a serious crisis of performance. Therefore, the solution for the problem may be to redesign the system according to other governance principles, such as learning governance and networked governance.


Prof. dr. Hans Bossert

Prof. dr. Martijn van der Steen
Artikel

Naar bestuursgericht toezicht in de zorg: een zoektocht naar passendheid

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden healthcare governance, management-oriented regulation, experimenting, recoupling, reflective regulation
Auteurs Dr. Annemiek Stoopendaal en Dr. Hester van de Bovenkamp
Samenvatting

    In this article, we discuss how regulation of governance in healthcare has been shaped over the past decade. We describe the presuppositions under this movement. Searching and balancing was needed to meet the complexity of care management. This has to do with the fact that the external pressure on the regulator after incidents is high. Due to this pressure, it is necessary to constantly ensure that management-oriented regulation does not narrow to the supervision on the actor with final responsibility. The regulation of good governance requires reflectivity of the inspectors and is aimed at stimulating recoupling between management and shop floors. This requires space for experimentation for both managers and inspectors. To provide this space, we do not only need a political and social debate about the quality of care and its management, but also attention and appreciation for the difficult considerations of organizing care.


Dr. Annemiek Stoopendaal

Dr. Hester van de Bovenkamp

Claartje Brons

Drs. Thijs Jansen
Artikel

De ongekende effecten van deregulering: een experiment in Hollands Kroon

Tijdschrift Bestuurskunde, Aflevering 3 2018
Trefwoorden deregulation, deviant behavior, policy experiment, social control
Auteurs Dr. Peter Kruyen, Prof. dr. Taco Brandsen en Dr. Berry Tholen
Samenvatting

    What happens in the case of massive deregulation in the local public domain? Despite the widespread call for ‘less regulation’, the effects of large-scale deregulation have received surprisingly little academic attention. In this article, we present the results of a longitudinal study on the effects of deregulation in the Dutch municipality of Hollands Kroon. The municipality abolished a vast number of regulations on public order offences in a radical two-year policy experiment, encouraging citizens to exercise more social control. In contrast, criticasters expected that the experiment would lead to more public offenses and conflict. Based on our data collected over three survey rounds; focus groups with citizens, politicians and civil servants; and several secondary data sources, we conclude that there was little effect: neither an increase in public order offences, nor an increase in social control. Our research shows that, in the short term, deregulation did not significantly affect the behavior of citizens.


Dr. Peter Kruyen

Prof. dr. Taco Brandsen

Dr. Berry Tholen
Artikel

Lokaal bestuur en burgerkracht: slimme sturing in het sociale domein

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden Family Group Conference, participatory governance, professional care worker, care system reform, municipal care teams
Auteurs Dr. Annie de Roo en Dr. Rob Jagtenberg
Samenvatting

    The Dutch social care system was fundamentally reformed in 2015. A key policy aim was to activate citizens and their social networks, turning them from mere consumers into co-producers of care. The expectation was that, by doing so, public spending could be reduced and community engagement could be restored at the same time. Regulation was put in place to incentivize network support.
    Whether this constitutes ‘smart governance’, however, depends on whether the variety of factors determining sustainable network support can be identified in the first place. At present, the new care policy is supposed to apply indiscriminately, and is as such not yet evidence based. In addition, flaws in the present budgetary and regulatory steering mechanisms need to be addressed. Potential users are not very familiar with the regulation in place for incentivizing network support, and the regulation is currently neutralized by law courts, unaware of the participatory relationship between care authorities and citizens as envisaged by the 2015 reform. Moreover, engaging networks is time-consuming and requires investments before returns can start to materialize. From a normative stance, network volunteers moreover ought to participate in decision-making, as they will be investing their private resources (such as time) instead of tax payers money. Effectiveness and legitimacy are thus two prerequisites for governance in the social domain to be genuinely ‘smart’.


Dr. Annie de Roo

Dr. Rob Jagtenberg
Artikel

Access_open Wat maakt slimme sturing slim?

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden smart governance, hybrid governance, self-organization, adaptive capacity
Auteurs Prof. dr. Joop Koppenjan, Prof. dr. ir. Katrien Termeer en Dr. Philip Marcel Karré
Samenvatting

    Wicked problems ask for new, smart forms of governance beyond a singular focus on hierarchy, market or community. Based on the case studies presented in the individual articles of this special issue, this concluding article describes what smart governance could entail and discusses its strengths and weaknesses, both as a concept and a practical tool.


Prof. dr. Joop Koppenjan

Prof. dr. ir. Katrien Termeer

Dr. Philip Marcel Karré
Artikel

De dynamiek van slimme sturing voor de verduurzaming van handelsketens

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden smart governance, global value chains, Partnerships, voluntary sustainability standards
Auteurs Prof. dr. ir. Katrien Termeer, Dr. Hilde Toonen, Drs. Marcel Kok e.a.
Samenvatting

    Traditional state-centered governance systems have failed to effectively tackle the transnational problem of the sustainability of global value chains (GVCs). To fill this ‘institutional void’, industry and NGOs established a series of global partnerships that designed standards and certification schemes for global commodities. This paper uses different theoretical lenses to address the question as to what extent these arrangements can be evaluated as smart, and for what and for whom they are smart? Despite their relative success, these partnerships face some serious challenges. Consequently, smart governance also requires adaptiveness and the prevention of path dependencies.


Prof. dr. ir. Katrien Termeer

Dr. Hilde Toonen

Drs. Marcel Kok

Prof. dr. Esther Turnhout
Artikel

Platformsturing van zelforganisatie tijdens rampen

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden crisis governance, self-organizing, online platforms, adaptive capacity
Auteurs Kees Boersma PhD, Julie Ferguson PhD, Peter Groenewegen PhD e.a.
Samenvatting

    During a disaster or crisis, the response capacity of the government is put under extreme pressure. At the same time, citizens are often resilient in times of crisis and are increasingly capable of organizing themselves. Social media and online platforms have increased the possibilities for self-organization through improved connectivity. In practice, we see that governments struggle to deal with this form of self-organization, while it also offers a unique opportunity to increase the response capacity. The smart use of citizens’ initiatives offers opportunities and can increase the effectiveness of the government’s action. This article focuses on the following question: what role do online platforms play in smartly guiding the self-organization of citizens during crises and disasters? We answer the question on the basis of two examples: the role of online platforms in the aftermath of the earthquakes in Nepal in 2015, and the coordination of the reception of refugees during the crisis in the Netherlands in the winter of 2015-2016.


Kees Boersma PhD

Julie Ferguson PhD

Peter Groenewegen PhD

Femke Mulder MSc

Arjen Schmidt MSc

Jeroen Wolbers PhD
Artikel

Onbetaalbare huizen en onderbenutte gebieden

De institutionele leegte van woningbouw en gebiedstransformatie

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden institutional void, urban transformation, urban governance, housing policy, policy instruments
Auteurs Dr. Wouter Jan Verheul
Samenvatting

    In the Netherlands, as in many other countries, housing supply fails to meet the rapidly increasing housing demand in already densely urbanised areas, contributing to rising housing prices and possibly gentrification. The state and local governments aim to satisfy this demand by densifying urban areas and by transforming urban brownfields and vacant office parks into residential areas, thus containing urban sprawl. However, the private actors needed to redevelop these areas operate according to a different institutional logic and discourse: the market. According to this market logic, urban transform is too expensive, even when partly subsidized, and, to some extent, sprawl is unavoidable to satisfy housing demand. The two different logics fail to deliver the housing needed. Building discourse coalitions is suggested as a possible way out of this deadlocked debate, while government actors might also aim to influence the housing market with novel, market oriented policy instruments.


Dr. Wouter Jan Verheul
Diversen

Building active welfare states

How policy shapes caseworker practice

Tijdschrift Bestuurskunde, Aflevering 2 2017
Auteurs Deborah Rice

Deborah Rice
Artikel

Hoe profileer je een pluriforme regio?

Inspiratie uit de Zuidelijke Randstad

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden regional governance, regional development, regional branding, framing, Southern Randstad
Auteurs Dr. Wouter Jan Verheul en Prof. dr. Gert-Jan Hospers
Samenvatting

    How do you profile a diverse region? Based on what story, and under what name? The Southern Randstad, a conglomeration of large cities, medium-sized cities and villages in the Netherlands, wishes to make a name for itself worldwide as a metropolitan and innovative region. In this article, we will discuss how such a profiling strategy is realized. We will use insights from public administration, geography and those obtained from forty interviews with regional stakeholders. Selecting a new regional profile is a complex matter and sometimes even inappropriate. From the case study, it will be evident that in a pluralistic region collective profiling is only promising if it does not function as a replacement but as an enhancement. Furthermore, it will become clear that an area reference that refers to the two largest cities (Rotterdam and The Hague) in the region name is the most preferable. Finally, municipalities have to ‘play with scales’,i.e. they will have to align their profiling to suit the scale level at which they are presenting themselves.


Dr. Wouter Jan Verheul

Prof. dr. Gert-Jan Hospers
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