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Thema-artikel

De depressieve nasleep van bestuurlijke manie en verval bij corporatiebestuurders

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden managerial mania and decline, corporation directors, internal and external supervisors, weak signals, countervailing power
Auteurs Dr. Meike Bokhorst
SamenvattingAuteursinformatie

    Incidents in the semi-public sector regularly reveal the underlying problems of managerial mania and decline. Since the Parliamentary Committee of Inquiry into Housing Associations and the new Housing Act, there have been fewer incidents involving managerial hubris and risky projects. However, in the event of incidents, the share of administrative decline of often long-serving directors of small corporations in particular is still considerable. The question in this article is what forms of managerial mania and decline occur among corporation directors and what internal and external supervisors can do to identify and mitigate this in a timely manner. To answer that question, this article examines the theory and practice of managerial mania and decline. Case analysis shows which manifestations of managerial mania and decline there were in the housing association sector. Internal and external supervisors can counter managerial mania and decline by exchanging knowledge with each other about the weak signals of decline and effective forms of countervailing power.


Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior onderzoeker bij de Universiteit Utrecht en senior wetenschappelijk medewerker bij de Wetenschappelijke Raad voor het Regeringsbeleid.
Thema-artikel

Inzicht in transparantie

Een essay over trade-offs achter algoritmische besluitvorming

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden transparency, value conflict, algorithms, trade-offs, public values, ethics
Auteurs Joanna Strycharz Msc, Dr. ir. Bauke Steenhuisen en Dr. Haiko van der Voort
SamenvattingAuteursinformatie

    Algorithms applied in public administration are often criticized for lack of transparency. Lawmakers and citizens alike expect that automated decisions based on algorithmic recommendations to be explainable. The focus of this article is the organizational context behind the idea of transparent algorithms. Transparency is portrayed as one of numerous values that are at play when algorithms are applied in public administration. The article shows that applying algorithms may lead to conflicts between these values. Such conflicts often result in trade-off decisions. Looking from the organizational perspective, we describe how such trade-offs can be made both explicitly and implicitly. The article thus shows the complexity of algorithmic trade-offs. As a result of this complexity, we not only call for more transparency about algorithms, but also more transparency about trade-offs that take place in public administration. Finally, we present a research agenda focused on studying the organization of trade-offs.


Joanna Strycharz Msc
J. Strycharz, Msc is universitair docent Persuasive Communication aan de Universiteit van Amsterdam, Faculteit Maatschappij- en Gedragswetenschappen.

Dr. ir. Bauke Steenhuisen
Dr. ir. B.S. Steenhuisen is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Haiko van der Voort
Dr. H.G. van der Voort is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.
Titel

Transparantie en Explainable Artificial Intelligence: beperkingen en strategieën

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden transparency, Explainable artificial intelligence, Algorithms
Auteurs Prof. mr. dr. Hans de Bruijn, Prof. dr. ir. Marijn Janssen en Dr. Martijn Warnier
SamenvattingAuteursinformatie

    This article contains a critical reflection on eXplainable Artificial Intelligence (XAI): the idea that AI based decision-making using AI should be transparent to people faced with these decisions. We discuss the main objections to XAI. XAI focuses on a variety of explainees, with different expectations and values; XAI is not a neutral activity, but very value-sensitive; AI is dynamic and so XAI quickly becomes obsolete; many problems are ‘wicked’, which further complicates XAI. In addition, the context of XAI matters – a high level of politicization and a high perceived impact of AI-based decisions, will often result in much criticism of AI and will limit the opportunities of XAI. We also discuss a number of alternative or additional strategies – more attention to negotiated algorithms; to competing algorithms; or to value-sensitive algorithms, which may contribute to more trust in AI-based decision-making.


Prof. mr. dr. Hans de Bruijn
Prof. mr. dr. J.A. de Bruijn is hoogleraar Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Prof. dr. ir. Marijn Janssen
Prof. dr. ir. M.F.W.H.A. Janssen is hoogleraar ICT & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Martijn Warnier
Dr. M.E. Warnier is universitair hoofddocent Systeemkunde aan de TU Delft, Faculteit Techniek, Bestuur en Management.
Vrij artikel

Duwtjes of druk?

De percepties van zorgprofessionals aangaande ‘nudging’ in ziekenhuizen

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden nudging, ethics, autonomy, healthcare, professionals
Auteurs Nienke Maria Huis in ’t Veld MSc, Rosanna Nagtegaal MSc en Prof. dr. Mirko Noordegraaf
SamenvattingAuteursinformatie

    ‘Nudging’ has been introduced as a policy and management tool as a way to influence behaviour without limiting choice. Nudging is mainly used to influence citizens’ behaviour but can also be used to influence the behavior of healthcare professionals. Examples include posters used to improve hand-hygiene compliance, or ‘default’ options in systems to reduce excessive prescriptions of specific medication. However, using nudges raises major worries and ethical issues, also in relation to the independence of healthcare professionals. While the scientific discussion about the desirability of nudges is extensive, the voices of healthcare professionals, who are the subjects of nudges, remain unheard. In this qualitative research we explore the perceptions of nudging held by various healthcare professionals. The interviews reveal that healthcare professionals are generally unfamiliar with the concept of nudging, but they do recognize nudges in their own field of practice. Furthermore, while they are predominantly positive about nudging, they also express concerns about the pressure on their autonomy. These concerns are related to changing professionalism and regulatory pressures in healthcare.


Nienke Maria Huis in ’t Veld MSc
N.M. Huis in ’t Veld, MSc is alumna aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.

Rosanna Nagtegaal MSc
R. Nagtegaal, MSc is promovenda aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.

Prof. dr. Mirko Noordegraaf
Prof. dr. M. Noordegraaf is hoogleraar Publiek Management aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.
Dissertatie

De ban van beheersing

Naar een reflexieve bestuurskunst

Tijdschrift Bestuurskunde, Aflevering 3 2020
Auteurs Robert van Putten

Robert van Putten
Vrij artikel

Verantwoorden met gevoel

Taalkundige analyse van de impact van verantwoordingsrapporten in het openbaar bestuur

Tijdschrift Bestuurskunde, Aflevering 3 2020
Auteurs Prof. dr. Thomas Schillemans en Marija Aleksovska Msc
SamenvattingAuteursinformatie

    This paper analyzes the impact of linguistic characteristics of accountability reports on public sector organizations. It does so by analysing hundreds of accountability reports by four public sector bodies using the linguistic tool LIWC. The research question is: what linguistic characteristics of accountability reports are related to a bigger impact on the evaluated organization? The impact of three strategic choices is assessed. First of all, the impact of strategic positioning. Authors of texts can maintain a position of power in the choice of language (high clout) and speak top down to the recipient or they can take a more egalitarian, face to face, position. Secondly, authors can choose to use many complex linguistic phrasings, with causal reasoning for instance, or they can opt for simpler texts. Finally, the text can be littered with emotional, positive and negative, wordings or can be set in a neutral tone. Our analyses suggest that more emotional accountability reports are consistently related to a better reception and seem to have more impact. This has important consequences both theoretically and practically, which are discussed in the paper.


Prof. dr. Thomas Schillemans
Prof. dr. T. Schillemans is hoogleraar Bestuur en beleid aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap. Daarnaast is hij als co-decaan verbonden aan de Nederlandse School voor Openbaar Bestuur.

Marija Aleksovska Msc
M. Aleksovska, Msc is promovenda aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.
Kroniek

Proeftuinen zonder wij

Tijdschrift Bestuurskunde, Aflevering 3 2020
Trefwoorden integrated care, policy integration, collaborative governance, distributed leadership, magic concepts
Auteurs Dr. Duco Bannink
SamenvattingAuteursinformatie

    This article is a review of two policy documents on integrated care in the Netherlands. I argue that not a shared definition of ‘integrated care,’ but instead the own factual understandings of care and normative preferences, values or interests concerning care motivates the action of actors that need to produce integrated care. Not the network-level problem, but instead actor-level motivations explain to what extent integrated care is effectuated. The policy documents, but also important segments of the literature on policy integration seem to underestimate this problem.


Dr. Duco Bannink
Dr. D.B.D. Bannink is werkzaam als Associate Professor of Public Administration and Organisation Science bij het Talma Institute, Vrije Universiteit Amsterdam.
Kroniek

Bestuurders: onderbelicht, maar onder het vergrootglas

Tijdschrift Bestuurskunde, Aflevering 2 2020
Trefwoorden boards, board capacity, good governance, public sector, inspection
Auteurs Dr. Marieke van Genugten en Dr. Marlies Honingh
SamenvattingAuteursinformatie

    The number of boards in the public domain has risen sharply in recent decades and so has the number of reports containing guidelines for effective and good governance. The question, however, is what this flow of advice is based on and what we actually know about board capacity. In this paper, we discuss theoretical expectations on boards, recent developments in governance based inspection, and empirical research on this topic. All in all, it appears that relatively little empirical research is conducted into boards in the public domain. And the research that is available is as yet not very optimistic. Based on these observations, we conclude that it is necessary to re-examine the policy assumptions with regard to board capacity in the public domain.


Dr. Marieke van Genugten
Dr. M.L. van Genugten is universitair docent bij de sectie Bestuurskunde van de Faculteit der Managementwetenschappen van de Radboud Universiteit.

Dr. Marlies Honingh
Dr. M.E. Honingh is universitair hoofddocent bij de sectie Bestuurskunde van de Faculteit der Managementwetenschappen van de Radboud Universiteit.
Vrij artikel

Evalueren en leren van ICT-projecten

Tijdschrift Bestuurskunde, Aflevering 2 2020
Trefwoorden evaluation, evaluation methods, IT-projects, learning, content analysis
Auteurs Dr. Wouter Bronsgeest en Prof. dr. ir. Rex Arendsen
SamenvattingAuteursinformatie

    Governmental IT-projects regularly make the news due to issues about the quality of end results, planning or costs. The Elias report, which is based upon a Parliamentary Inquiry, recommends to evaluate more and learn from the outcomes of these evaluations. However, the report does not give guidance on how to evaluate. The question thus remains: what constitutes a good evaluation of governmental ICT-projects, and what characteristics should be addresses in evaluation research. After careful study of various scientific disciplines, the researchers developed an extensive reference model, including additional suggestions for defining methods, the evaluation process, and criteria on how to evaluate an evaluation. After using this reference model in a content-analytical document analysis, it became clear that many evaluation reports are not being shared with other professionals or practitioners, that reports often lack a specifically formulated research question, and that conclusions and additional reflections are limited. There is room for considerable improvement in the evaluation of ICT-projects.


Dr. Wouter Bronsgeest
Dr. W.L. Bronsgeest is verbonden aan het Center for eGovernment Studies (CFES) van de Universiteit Twente, en duovoorzitter van de Koninklijke Nederlandse Vereniging van ICT- en Informatieprofessionals (KNVI). Hij is tevens werkzaam als lid van het managementteam van de Directie IV van de Belastingdienst.

Prof. dr. ir. Rex Arendsen
Prof. dr. ir. R. Arendsen is als hoogleraar Maatschappelijke en historische context van belastingrecht verbonden aan de Universiteit Leiden. Hij is tevens werkzaam als adviseur bij het Centre for Tax Policy and Administration bij de OESO in Parijs.
Van Slingelandtlezing

Blussen met nullen en enen

Cyber-rampen, cyber-exceptionalisme en de rol van de overheid

Tijdschrift Bestuurskunde, Aflevering 1 2020
Auteurs Prof. dr. Michel van Eeten
Auteursinformatie

Prof. dr. Michel van Eeten
Prof. dr. M.J.G. van Eeten is hoogleraar governance van cybersecurity.
Thema-artikel

De Frankfurter Schule en algoritmisch bestuur

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden algorithmic governance, enlightenment, Frankfurter Schule, public administration, technology critique
Auteurs Dr. Ringo Ossewaarde
SamenvattingAuteursinformatie

    The Frankfurter Schule offers an interesting intellectual orientation for critical public administration that seeks to unmask problematic political-administrative power structures. It compels public administration scholars to reflect on the policy processes and bureaucratic structures of a technological society, and the legitimizing or criticizing role of public administration scholars in this. A critical public administration that is inspired by the Frankfurter Schule does not accept existing processes and structures. On the contrary, it contests them and uncovers them as a critique of domination, repression, reification, one-dimensionality, bias, erotic deficit and lack of creativity. It is focussed on identifying alternative, more humanizing and democratizing, futures. In this essay the significance of the Frankfurter Schule for critical public administration in technological society is explored. The development of algorithmic governance serves as a case to illustrate critical analysis, to reveal the essence of the Frankfurter Schule, and to show some of its contemporary relevance for critical public administration. Algorithmic governance is portrayed as a type of governance that reinforces existing policy processes and bureaucratic structures of technological society, and is unmasked by critical public administration scholars as a force of reification.


Dr. Ringo Ossewaarde
Dr. Ringo Ossewaarde is als universitair hoofddocent Bestuur, Samenleving en Technologie verbonden aan de Universiteit Twente.
Thema-artikel

Phronetische bestuurskunde

Een antwoord op bestuurskundig onderzoek zonder maatschappelijke bijdrage

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden phronetic public administration, critical and interpretive public administration, social relevance, perspectives, power process, imagination
Auteurs Yvonne La Grouw MSc
SamenvattingAuteursinformatie

    The discipline of public administration is critiqued for its lack of social relevance. Three issues prevent public administration scholars from social relevant research: (1) the assumption of universal knowledge; (2) the assumption of neutrality; and (3) distance from practice. These issues obscure the role of power processes in both the administrative practice under study and in conducting research, while paying attention to power processes is key to a more socially relevant public administration. I propose a phronetic research approach as an alternative to research that lacks social relevance. Phronetic public administration (1) acknowledges and deliberately uses the complexity of different perspectives of actors; (2) makes power processes visible; and (3) chooses a position in a dialogue about the problem under study by imagining alternative future scenarios. Phronetic research offers a promising, critical perspective on public administration by specifically aiming for a social contribution.


Yvonne La Grouw MSc
Y.M. La Grouw MSc is PhD-onderzoeker aan de afdeling Bestuurswetenschap & Politicologie van de Vrije Universiteit Amsterdam.
Thema-artikel

Een kritisch-pragmatische bestuurskunde

Oxymoron of gelukkig huwelijk?

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden critical pragmatism, public administration, energy justice, governance arrangements, regional energy strategies
Auteurs Dr. Tamara Metze
SamenvattingAuteursinformatie

    A pragmatic criticaster or a critical pragmatist is considered a schizophrenic in daily life: it seems impossible to be solution oriented and critical at the same time. You are either an optimist or a pessimist. This schism also seems to run between public administration and political scientists. Public administration is focused on (positive) problem solving, whereas political scientists – especially in a tradition of critical theory – examine the exertion of power. This essay proposes a combination of the two extremes: a critical-pragmatist approach for public administration.
    In this approach, critical political theory goes hand in hand with pragmatist reconstruction and design. This design is impossible without normative and procedural principles, for example ideas about sustainability, justice and democracy. This is illustrated with an example for designing just governance arrangements in the Dutch regional energy strategies. The article shows that public administration that is relevant, reflective and democratic builds on a critical-pragmatist approach.


Dr. Tamara Metze
Dr. T. Metze is universitair hoofddocent Bestuur en beleid aan de universiteit van Wageningen.
Vrij artikel

Ontwerpprincipes voor betere burgerparticipatie

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden citizen participation, equality, law-making, local policy
Auteurs Dr. Menno Hurenkamp en Prof. dr. Evelien Tonkens
SamenvattingAuteursinformatie

    Citizen participation is a regular feature of recent legislation and policymaking. However, more often than not, the goals of participation remain implicit. As a consequence, exclusion mechanisms well known from the literature keep coming back. A current example is the Dutch Environment and Planning Act, which is expected to enter into force in 2021. In this article we use this Act to identify the exclusion mechanisms at work and suggest an alternative wording.


Dr. Menno Hurenkamp
Dr. M. Hurenkamp is publicist en is als politicoloog verbonden aan de Universiteit voor Humanistiek en de Universiteit van Amsterdam.

Prof. dr. Evelien Tonkens
Prof. dr. E. Tonkens is hoogleraar Burgerschap en humanisering van de publieke sector aan de Universiteit voor Humanistiek.
Thema-artikel

Access_open Onafhankelijk onderzoek in positie, oordeelsvorming en beeldvorming

Institutionele en professionele dimensies van ‘speaking truth to power’

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden Independent Research, Policy Evaluation, Organisational Culture, Public Policy, Quality Management
Auteurs Dr. Peter van der Knaap, Dr. Meike Bokhorst en Dr. Yvonne Kleistra
SamenvattingAuteursinformatie

    Regularly, doubts about the independence of research leads to heated discussion. This is especially true if things have gone wrong. This issue explores the question how research organizations and researchers can defend themselves against improper influence: the conscious and active pursuit of too positive research results by commissioners or government officials. This article outlines a number of dimensions of how establishing good, independent research can be structured in a systematic and sensible manner. Independent inquiry manifests itself in position, judgment, and appearance or image. Institutional safeguards form the basis for professional roles and responsibilities that can fulfill the requirements of independent research in the political arena.


Dr. Peter van der Knaap
Dr. P. van der Knaap is directeur-bestuurder van SWOV, voorzitter van Vide en redactielid van Bestuurskunde.

Dr. Meike Bokhorst
Dr. A.M. Bokhorst is onderzoeker bij de Wetenschappelijke Raad voor het Regeringsbeleid en bij de Universiteit Utrecht.

Dr. Yvonne Kleistra
Dr. Y. Kleistra is universitair docent aan de Universiteit Leiden en redactielid van Bestuurskunde.
Vrij artikel

Access_open Democratie ligt op straat

Dilemma’s en kansen in de interactie tussen overheid en burger

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden citizen participation, democratic legitimacy, street-level interactions, informal citizenship, contestation
Auteurs Dr. Nanke Verloo
SamenvattingAuteursinformatie

    The goal of citizens participation increases the moments of contact between politicians, policy makers, welfare professionals and citizens. The shared responsibility for local decision making is not an easy task. Often conflicts emerge between parties with opposing needs and interests. Citizens oppose decisions or organize protest. These moments do not only challenge the goal of participation, they also jeopardize the quality of democracy. The democratic value of contentious moments, however, is often neglected. How can public professionals deal with the dilemma’s and chances that emerge during interactions that happen unexpectedly at the street-level? I answer that question by applying the agonistic approach to democracy to the action repertoire of public professionals dealing with conflict. A dramaturgical analysis of contentious interactions provides insights in how we can recognize and acknowledge contentious citizenship.


Dr. Nanke Verloo
Dr. N. Verloo is universitair docent en onderzoeker bij de afdeling Geografie, Planologie en Internationale Ontwikkelingsstudies van de Universiteit van Amsterdam.
Thema-artikel

Positieve beleidsevaluatie: hoe evaluatieonderzoek kan bijdragen aan beter beleid

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden positive public administration, positive evaluation, positive psychology, success, policy oriented learning
Auteurs Dr. Peter van der Knaap en Dr. Rudi Turksema
Samenvatting

    New insights from the field of positive psychology led to the insight that people learn more effectively from positive feedback. Policy evaluation aims to improve public policy programmes through contributing to both accountability and learning. This ambiguous ambition has contributed to a considerable body of research into the impact of policy evaluation. Too often the conclusion is that the outcomes of policy evaluations – which are often negative by nature – are sparsely used by policy makers. This has led to series of improvements in the way we carry out evaluations. First through technical improvements and then by more responsive approaches. Both have not led to the desired breakthrough. Building on a number of positive evaluation studies, we advance a more positive approach in policy evaluation. Focussing on the successes in policy programmes rather than on its failures may contribute to evaluation impact. Consequently, we think a more positive, appreciative approach and using data to find success in policy making is necessary for policy evaluators to be more effective. This article presents practical examples of positive policy evaluations and successful use of data in the domain of policy evaluation.


Dr. Peter van der Knaap

Dr. Rudi Turksema
Vrij artikel

Burgerparticipatie: ontwikkelingstypen van bewonersverbanden

Interactie tussen participatieprofessionals en bewonersverbanden in beeld

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden citizen participation, self-organisation, public participation professionals, community enterprises, Amsterdam
Auteurs Dr. ir. Anna de Zeeuw, Eelco van Wijk MSc en Dr. Alex Straathof
Samenvatting

    Local authorities expect citizens to fulfil an increasing number of public services. In that context, citizen-based networks are emerging as means to fulfil a variety of public tasks, varying from supporting young entrepreneurs and strengthening social cohesion, to providing local care. In this article, we address the following questions: Which phases do community enterprises pass through in their efforts towards realising a sustainable contribution and how do participation professionals support these phases? To respond to this question, researchers followed seven community enterprises based in Amsterdam over a two-year period. We identified a typology of four development phases, with particular attention to the interaction between external participation professionals and the key persons of community enterprises. The study has practical relevance for governance of citizen participation and also raises important follow-up questions about the role of the local government.


Dr. ir. Anna de Zeeuw

Eelco van Wijk MSc

Dr. Alex Straathof
Thema-artikel ‘Uitgesproken Bestuurskunde’

Management van stedelijke ontwikkeling

Beleid, sturing en institutionele veranderingen voor duurzame steden

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden sustainable urban development, governance, institutional innovation, socio-technical-ecological system
Auteurs Ellen van Bueren
Samenvatting

    With her chair in urban development management, Ellen van Bueren investigates policy, governance and management issues. Cities, as economic and cultural centres in our society, are major consumers of resources. They not only contribute to problems such as climate change, but also experience the risks and consequences thereof. Technological solutions to these problems are difficult to implement. They require larger-scale system changes, or encounter resistance. Making cities sustainable not only requires technical solutions, but also institutional innovation. A socio-technical-ecological system approach to cities shows the coherence and complexity of issues. Issues play on multiple scales, are cross-sectoral, and require an interaction of citizens, companies, and governments. Moreover, the playing field between these groups of actors is changing rapidly, technological empowerment in particular has made the citizen a much more equal player alongside the government and business. Existing instruments and approaches are not sufficient to approach sustainability issues. To identify and address these issues, cooperation between science and society is necessary. Multi- and transdisciplinary learning environments enable researchers and students to identify issues, to answer questions and to try out solutions together with stakeholders. Such environments are indispensable for the development of sustainable cities.


Ellen van Bueren
Thema-artikel ‘Uitgesproken Bestuurskunde’

Balanceren en experimenteren

Wetenschap en praktijk van publiek management

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden bureaucracy, competing values, leadership, public managers, practice
Auteurs Prof. dr. Sandra Groeneveld
Samenvatting

    Increasing demands and competing values force public organizations to introduce new organizational forms that veer away from rigid bureaucratic structures while remaining in control. How do public managers and their employees deal with the dilemmas that these decentralized and organic ways of organizing entail? On the one hand it must be prevented that public managers fall back too quickly on structures that rely on control and formalization, while, on the other hand, they themselves as managers are still primarily held accountable based on those bureaucratic principles. New organizational forms also assume that leadership is shared and distributed. This not only asks for a higher degree of self-management of employees, but also requires from formal leaders that such behavior is supported and encouraged. In our research and teaching on these changes in public organizations, we work closely with practice. That too is a matter of balancing, this time of public engagement with scientific independence.


Prof. dr. Sandra Groeneveld
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