Zoekresultaat: 8 artikelen

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Tijdschrift Bestuurskunde x Jaar 2020 x
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The governance of self-organization

Analyzing the governance relationship between municipalities and community-based collectives

Tijdschrift Bestuurskunde, Aflevering 4 2020
Auteurs José Nederhand

José Nederhand
Thema-artikel

Verantwoorde algoritmisering: zorgen waardengevoeligheid en transparantie voor meer vertrouwen in algoritmische besluitvorming?

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden algorithms, algorithmization, value-sensitivity, transparency, trust
Auteurs Dr. Stephan Grimmelikhuijsen en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Algorithms are starting to play an increasingly prominent role in government organizations. The argument is that algorithms can make more objective and efficient decisions than humans. At the same time, recent scandals have highlighted that there are still many problems connected to algorithms in the public sector. There is an increasing emphasis on ethical requirements for algorithms and we aim to connect these requirements to insights from public administration on the use of technologies in the public sector. We stress the need for responsible algorithmization – responsible organizational practices around the use of algorithms – and argue that this is needed to maintain the trust of citizens. We present two key components of responsible algorithmization – value-sensitivity and transparency – and show how these components connect to algorithmization and can contribute to citizen trust. We end the article with an agenda for research into the relation between responsible algorithmization and trust.


Dr. Stephan Grimmelikhuijsen
Dr. S.G. Grimmelikhuijsen is universitair hoofddocent Publiek Management aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publiek Management aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.
Thema-artikel

Inzicht in transparantie

Een essay over trade-offs achter algoritmische besluitvorming

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden transparency, value conflict, algorithms, trade-offs, public values, ethics
Auteurs Joanna Strycharz Msc, Dr. ir. Bauke Steenhuisen en Dr. Haiko van der Voort
SamenvattingAuteursinformatie

    Algorithms applied in public administration are often criticized for lack of transparency. Lawmakers and citizens alike expect that automated decisions based on algorithmic recommendations to be explainable. The focus of this article is the organizational context behind the idea of transparent algorithms. Transparency is portrayed as one of numerous values that are at play when algorithms are applied in public administration. The article shows that applying algorithms may lead to conflicts between these values. Such conflicts often result in trade-off decisions. Looking from the organizational perspective, we describe how such trade-offs can be made both explicitly and implicitly. The article thus shows the complexity of algorithmic trade-offs. As a result of this complexity, we not only call for more transparency about algorithms, but also more transparency about trade-offs that take place in public administration. Finally, we present a research agenda focused on studying the organization of trade-offs.


Joanna Strycharz Msc
J. Strycharz, Msc is universitair docent Persuasive Communication aan de Universiteit van Amsterdam, Faculteit Maatschappij- en Gedragswetenschappen.

Dr. ir. Bauke Steenhuisen
Dr. ir. B.S. Steenhuisen is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Haiko van der Voort
Dr. H.G. van der Voort is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.
Vrij artikel

Duwtjes of druk?

De percepties van zorgprofessionals aangaande ‘nudging’ in ziekenhuizen

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden nudging, ethics, autonomy, healthcare, professionals
Auteurs Nienke Maria Huis in ’t Veld MSc, Rosanna Nagtegaal MSc en Prof. dr. Mirko Noordegraaf
SamenvattingAuteursinformatie

    ‘Nudging’ has been introduced as a policy and management tool as a way to influence behaviour without limiting choice. Nudging is mainly used to influence citizens’ behaviour but can also be used to influence the behavior of healthcare professionals. Examples include posters used to improve hand-hygiene compliance, or ‘default’ options in systems to reduce excessive prescriptions of specific medication. However, using nudges raises major worries and ethical issues, also in relation to the independence of healthcare professionals. While the scientific discussion about the desirability of nudges is extensive, the voices of healthcare professionals, who are the subjects of nudges, remain unheard. In this qualitative research we explore the perceptions of nudging held by various healthcare professionals. The interviews reveal that healthcare professionals are generally unfamiliar with the concept of nudging, but they do recognize nudges in their own field of practice. Furthermore, while they are predominantly positive about nudging, they also express concerns about the pressure on their autonomy. These concerns are related to changing professionalism and regulatory pressures in healthcare.


Nienke Maria Huis in ’t Veld MSc
N.M. Huis in ’t Veld, MSc is alumna aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.

Rosanna Nagtegaal MSc
R. Nagtegaal, MSc is promovenda aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.

Prof. dr. Mirko Noordegraaf
Prof. dr. M. Noordegraaf is hoogleraar Publiek Management aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.
Vrij artikel

Verantwoorden met gevoel

Taalkundige analyse van de impact van verantwoordingsrapporten in het openbaar bestuur

Tijdschrift Bestuurskunde, Aflevering 3 2020
Auteurs Prof. dr. Thomas Schillemans en Marija Aleksovska Msc
SamenvattingAuteursinformatie

    This paper analyzes the impact of linguistic characteristics of accountability reports on public sector organizations. It does so by analysing hundreds of accountability reports by four public sector bodies using the linguistic tool LIWC. The research question is: what linguistic characteristics of accountability reports are related to a bigger impact on the evaluated organization? The impact of three strategic choices is assessed. First of all, the impact of strategic positioning. Authors of texts can maintain a position of power in the choice of language (high clout) and speak top down to the recipient or they can take a more egalitarian, face to face, position. Secondly, authors can choose to use many complex linguistic phrasings, with causal reasoning for instance, or they can opt for simpler texts. Finally, the text can be littered with emotional, positive and negative, wordings or can be set in a neutral tone. Our analyses suggest that more emotional accountability reports are consistently related to a better reception and seem to have more impact. This has important consequences both theoretically and practically, which are discussed in the paper.


Prof. dr. Thomas Schillemans
Prof. dr. T. Schillemans is hoogleraar Bestuur en beleid aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap. Daarnaast is hij als co-decaan verbonden aan de Nederlandse School voor Openbaar Bestuur.

Marija Aleksovska Msc
M. Aleksovska, Msc is promovenda aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.
Vrij artikel

Autonomie ontrafeld. De casus van de Nederlandse Kinderombudsman

Tijdschrift Bestuurskunde, Aflevering 2 2020
Trefwoorden autonomy, ombudsperson, children’s ombudsman, national ombudsman, Paris Principles
Auteurs Marjolein Bouterse MSc en Dr. Valérie Pattyn
SamenvattingAuteursinformatie

    A key factor to a well-functioning ombudsman’s office is autonomy, which can also be derived from the public turmoil surrounding the appointment of Dutch Children’s ombudsman in 2016. Organization-wise, the Dutch Children’s ombudsman is embedded within an existing autonomous institution: the National ombudsman. This triggers the question to what extent such nested constructions can guarantee sufficient autonomy. Viewing the statutory and de facto autonomy of the Children’s ombudsman, we find that the autonomy of the Children’s ombudsman depends to a large extent on the position of the National ombudsman and on the relationship between the National ombudsman and the Children’s ombudsman. Our findings point out that it is necessary to determine and codify the degree of autonomy at the start of an ombudsman’s office.


Marjolein Bouterse MSc
M. Bouterse, MSc werkte na haar studie Bestuurskunde bij de Universiteit Leiden mee aan de Wetsevaluatie Kinderombudsman. Momenteel werkt zij als beleidsonderzoeker bij Regioplan Beleidsonderzoek, waar zij zich focust op arbeidsre-integratie en schuldhulpverlening.

Dr. Valérie Pattyn
Dr. V.E. Pattyn is universitair docent aan het Instituut Bestuurskunde van Universiteit Leiden, en is deeltijds verbonden aan KU Leuven Instituut voor de Overheid. Ze specialiseert zich in thema’s als het gebruik van kennis door overheden, beleidsevaluatie, beleidswerk, beleidsadvisering en beleidscapaciteit.
Thema-artikel

Het gezag van gemeentesecretarissen beschouwd

Tijdschrift Bestuurskunde, Aflevering 2 2020
Trefwoorden authority, municipal secretary, local governance, sources of authority, leadership
Auteurs Corné van der Meulen MSc, Drs. Thijs Jansen en Drs. Niels Karsten
SamenvattingAuteursinformatie

    The authority of a municipal secretary has to be continuously earned. This is a complex task that demands highly developed personal qualities and attributes. According to an opinion poll, filled out by 120 active municipal secretaries, they believe that they meet these necessary standards. In this poll they were asked what they recognize as their most important sources of authority. The top three answers were, respectively; personal leadership, trust, embodied ethics. Other important factors were their roles as chief executive officer of local governance and/or first advisor. These roles are however no longer enough to establish authority within local governance. Authority and influence must be earned on a daily basis in vastly different spheres and among different social groups.


Corné van der Meulen MSc
C. van der Meulen MSc is projectleider/onderzoeker (www.beroepseer.nl) bij Stichting Beroepseer en doet onder andere onderzoek naar gezag in het lokaal bestuur.

Drs. Thijs Jansen
Drs. T. Jansen is directeur van Stichting Beroepseer en senior wetenschappelijk projectmedewerker bij Centrum Èthos (Vrije Universiteit, Amsterdam).

Drs. Niels Karsten
Dr. N. Karsten MA is universitair docent aan Tilburg University en adviseur bij Necker van Naem.
Thema-artikel

Tegendraads betrokken

De bijdrage van de complexiteitstheorie aan bestuur en bestuurskunde

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden complexity theory, machine, simplification, complex systems, critical public administration
Auteurs Hans Joosse MSc
SamenvattingAuteursinformatie

    Complexity theory dares to adopt a critical-constructive attitude to the practice and science of public administration. From the worldview of complex systems, it raises questions about the machine thinking that has influenced public administration strongly and persistently. Many contemporary attempts by governments to simplify societal issues to knowable, solvable and controllable problems – for example the approach to transforming Utrecht Central Station and dealing with multi-dimensional problems in families – can be traced back to machine thinking. Complexity theory points to the ineffectiveness and undesirability of simplifications and considers the complexity of government and society a quality that should be increased rather than reduced. Complexity theory not only keeps the administrative mind sharp on simplification reflexes, but also offers the option to make policy by increasing, rather than reducing complexity.


Hans Joosse MSc
J.A. Joosse, MSc is promovendus aan de Erasmus Universiteit Rotterdam, Department of Public Administration and Sociology.
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