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Thema-artikel

In de schaduw van prestige

De noodzakelijke behoefte aan een volwassen vastgoedorganisatie

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden public real estate agency, prestigious projects, project fiascoes, fraud, business maturity model
Auteurs Dr. Wouter Jan Verheul en Ir. Wicher Schönau
SamenvattingAuteursinformatie

    Some prestigious urban projects demonstrate many forms of misfit, misfortune, or mismanagement. Without big plans and high ambitions large projects don’t get off the ground, however, with a lack of attention for a diligent implementation and organization, fiascoes will follow. In the city of Rotterdam, the realization of a pop music hall, failed completely. In this case, the municipal public real estate agency played a central role in the failure of this urban project, and even a huge fraud that wasted millions of euros came out in the open. The main question in this article is: what can we learn from projects that fail during the implementation phase, and how can we professionalize public real estate agencies to avoid mistakes, fraud and other fiascoes? Such questions are relevant for public agencies that have to deal with both high and ever changing political and managerial ambitions, as well as with several commercial actors. This article offers insights behind the scenes of a public real estate agency, based on an in-depth case study. The authors demonstrate mechanisms of organizational vulnerability during the implementation of urban projects, as well as critical success factors of a professional, mature public real estate agency.


Dr. Wouter Jan Verheul
Dr. W.J. Verheul is universitair docent en onderzoeker aan de Technische Universiteit Delft en bestuurskundig adviseur te Rotterdam.

Ir. Wicher Schönau
Ir. W. Schönau is vastgoedkundig adviseur en partner bij TwynstraGudde.
Thema-artikel

De depressieve nasleep van bestuurlijke manie en verval bij corporatiebestuurders

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden managerial mania and decline, corporation directors, internal and external supervisors, weak signals, countervailing power
Auteurs Dr. Meike Bokhorst
SamenvattingAuteursinformatie

    Incidents in the semi-public sector regularly reveal the underlying problems of managerial mania and decline. Since the Parliamentary Committee of Inquiry into Housing Associations and the new Housing Act, there have been fewer incidents involving managerial hubris and risky projects. However, in the event of incidents, the share of administrative decline of often long-serving directors of small corporations in particular is still considerable. The question in this article is what forms of managerial mania and decline occur among corporation directors and what internal and external supervisors can do to identify and mitigate this in a timely manner. To answer that question, this article examines the theory and practice of managerial mania and decline. Case analysis shows which manifestations of managerial mania and decline there were in the housing association sector. Internal and external supervisors can counter managerial mania and decline by exchanging knowledge with each other about the weak signals of decline and effective forms of countervailing power.


Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior onderzoeker bij de Universiteit Utrecht en senior wetenschappelijk medewerker bij de Wetenschappelijke Raad voor het Regeringsbeleid.
Thema-artikel

Het manische karakter van commerciële vastgoedprojecten in een kwetsbare publieke context

Gesprek met onderzoeksjournalist Vasco van der Boon

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden managerial mania, prestigious real estate projects, commercial real estate, integrity issues, vulnerable public context
Auteurs Dr. Meike Bokhorst en Dr. Wouter Jan Verheul
SamenvattingAuteursinformatie

    To get a better understanding of the maniac mechanism that can take place behind the scenes of prestigious projects, we need to further explore practices within the world of commercial real estate that are usually hidden from the public, including public administration. This article presents a conversation with a Dutch research journalist that became famous after his bestseller books about real estate fraud, and his hundreds of national newspaper articles about all kinds of integrity issues. This article delivers insights in the maniac character of commercial real estate within a vulnerable public context. The article demonstrates cases of fraudulent private entrepreneurs and public officials, examples of blind spots in the public management of urban projects that are developed in partnership with commercial real estate firms, and also cases of public failure in preventing integrity issues.


Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior onderzoeker bij de Wetenschappelijke Raad voor het Regeringsbeleid (WRR) en is tevens verbonden aan de Universiteit Utrecht.

Dr. Wouter Jan Verheul
Dr. W.J. Verheul is universitair docent en onderzoeker aan de vakgroep Management in the Built Environment van de Technische Universiteit Delft en is tevens bestuurskundig adviseur te Rotterdam.
Thema-artikel

Publieke waarde van stadsprojecten in de knel

Gesprek met de directeur van de Rotterdamse rekenkamer Paul Hofstra

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden Court of Audit, municipalities, urban projects, meta-analysis, public value
Auteurs Dr. Meike Bokhorst en Dr. Wouter Jan Verheul
SamenvattingAuteursinformatie

    Manic mechanisms in all stages of the development of large, prestigious urban projects can be curbed by internal and external contradiction and control. Someone who has studied this for years is Paul Hofstra, director of the Rotterdam Court of Audit and surrounding municipalities. At the end of his term, he uses research reports to look back with us on the role played by the municipalities in major urban projects over the past twelve years. Recently, the Court of Audit published “Public value in trouble” a meta-analysis of ten years of audit of the Rotterdam municipal administration. In retrospect on the past years, four themes always came back: problems in policy design, implementation problems, internal cooperation and management and cooperation with other parties.


Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior onderzoeker bij de Wetenschappelijke Raad voor het Regeringsbeleid (WRR) en is tevens verbonden aan de Universiteit Utrecht.

Dr. Wouter Jan Verheul
Dr. W.J. Verheul is universitair docent en onderzoeker aan de vakgroep Management in the Built Environment van de Technische Universiteit Delft en is tevens bestuurskundig adviseur te Rotterdam.
Vrij artikel

Inspectietoezicht op de Belastingdienst in internationaal perspectief

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden inspection supervision, Tax and Customs Administration, international comparative, Charter of the rights of taxpayers, quality of public service
Auteurs Drs. Pieter Welp en Dr. Meike Bokhorst
SamenvattingAuteursinformatie

    The cabinet has decided to set up a national inspectorate with the task of supervising the quality and the rule of law of the public services provided by the tax authorities. The reason for this is the persistent problems surrounding the Tax and Customs Administration for years (organization, management, IT, personnel) and more recently the crisis surrounding the supplementary child benefit. The Netherlands is not the first and will soon not be the only country with a special regulator for the tax authorities and which focuses on legal protection of taxpayers and the quality of the service. In this article, we ask ourselves how the institution of the new Dutch inspectorate relates to the situation in various foreign countries and we examine which dilemmas and policy questions these raise. We note that with this new inspection the Netherlands is in tune with the situation in various foreign countries. Regarding the relationship and cooperative relationship with the National Ombudsman, the guarantee of the independent and impartial exercise of inspection supervision and the increasing importance of a Charter of the rights of taxpayers, a few important policy questions remain in a comparative sense.


Drs. Pieter Welp
Drs. P. Welp is senior wetenschappelijk onderzoeker en strategisch adviseur Wetenschapsagenda Toezicht bij Bureau Inspectieraad.

Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior onderzoeker bij de Universiteit Utrecht en senior wetenschappelijk medewerker bij de Wetenschappelijke Raad voor het Regeringsbeleid.
Dissertatie

Global sustainability agenda and institutional change

Power relations, historical institutionalism, and discourse analysis in the Indonesian palm oil sector

Tijdschrift Bestuurskunde, Aflevering 1 2021
Auteurs Annisa Joviani Astari

Annisa Joviani Astari
Thema-artikel

Op zoek naar een verbeeldend utilisme

Besluitvormingsinstrumenten voor bestuurders en burgers bij beeldbepalende projecten

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden Iconic projects, Utilitarianism, Imagination, Cost-Benefit Analysis, Participatory Value Evaluation
Auteurs Dr. mr. Niek Mouter en Dr. Peter Pelzer
SamenvattingAuteursinformatie

    Sometimes dreams become reality, but there are also many examples in which manic ideas for image-defining projects turn into fiascos. How do you find the right balance in the planning and decision-making of image-defining projects between taming manic mechanisms that cause these projects to fail and unleashing manic mechanisms that are necessary to make these projects happen? This article attempts to answer this question by exploring how the taming of mania (through welfare-economic analysis) and the unleashing of vision and ambition (through imagination) can be combined in a better way. We call this a search for an ‘imaginative utilitarianism’ and draw up three preconditions under which this approach can work: (1) more attention to incremental and less grotesque projects, (2) a different appreciation and historiography that places individuals less centrally and also appreciates what has not been built, and (3) a stronger interweaving between the design process and a welfare-economic approach.


Dr. mr. Niek Mouter
Dr. mr. N. Mouter is verbonden aan Faculteit Technische Bestuurskunde en Management van de Technische Universiteit Delft.

Dr. Peter Pelzer
Dr. P. Pelzer is verbonden aan de Urban Futures Studio en de afdeling Human Geography and Spatial Planning van de Faculteit Geowetenschappen van de Universiteit Utrecht.
Dissertatie

The austerity paradox (De bezuinigingsparadox)

How municipalities (can) innovatively cope with fiscal stress

Tijdschrift Bestuurskunde, Aflevering 1 2021
Auteurs Tom Overmans

Tom Overmans
Vrij artikel

Weerbarstige lokale inpassing van geo-energieprojecten

‘Localism’ en ‘soft power’ als handelingsperspectief voor gemeenten?

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden subsoil interventions, network management, Localism, Participation
Auteurs Dr. ir. Geert Roovers en Dr. Mike Duijn
SamenvattingAuteursinformatie

    Subsoil interventions in the Netherlands are crucial elements in the transition to a sustainable energy future. These subsoil interventions concern reduction of fossil energy mining, extraction of thermal energy, energy storage and CSS storage. These geo projects cause tensions. Planning under the mining law leads to local resistance, debate and often delay or cancelling of initiatives. The central characteristics of this planning are an important cause. As the transition to sustainable energy asks for more interventions in the subsoil, these tensions get problematic, and hinder the transition. In this article we investigate this problematic nature of planning under the mining law. In examples we show the problems, and accordingly we analyse them. We explore a more prominent role of local actors, using localism and soft power. With this article we want contribute to national and international discussions about the planning and governance of subsoil initiatives and strengthening of local involvement in these.


Dr. ir. Geert Roovers
Dr. ir. G. Roovers is lector Bodem en ondergrond aan de Saxion hogeschool en senior adviseur bij Antea Group.

Dr. Mike Duijn
Dr. M. Duijn is senior onderzoeker en managing director GovernEUR, Erasmus Universiteit Rotterdam.
Thema-artikel

Access_open Bestuurlijke manie bij prestigeprojecten: van maquette naar mislukking

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden managerial mania, prestigious projects, behavioural public administration, mega projects, checks and balances
Auteurs Dr. Wouter Jan Verheul en Dr. Meike Bokhorst
SamenvattingAuteursinformatie

    Prestigious urban projects demonstrate many insights in the functioning of public administration. Especially, prestigious urban projects can teach us about what we call ‘managerial mania’. Following the perspective of behavioural public administration, this article observes significant characteristics of managerial mania, such as elated behaviour, an exaggerated positive self-image, infectious enthusiasm, selective argumentation, tunnel vision, and an unsubstantiated faith that plans will succeed. As a consequence of managerial mania, prestigious projects are at risk of cost overruns, project fiascos, or underdelivering the expected outcomes promised by politicians or top-level managers. This article explores the phenomenon of managerial mania based on examples of large and controversial urban projects. Furthermore, this article describes and analyses the symptoms of managerial mania, its implications, and its mechanisms. Finally, the authors suggest some means of restraining the most extreme forms of managerial mania.


Dr. Wouter Jan Verheul
Dr. W.J. Verheul is als universitair docent en onderzoeker verbonden aan de afdeling Urban Development Management van de Technische Universiteit Delft en is daarnaast zelfstandig adviseur te Rotterdam.

Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior onderzoeker bij de Wetenschappelijke Raad voor het Regeringsbeleid (WRR) en is tevens verbonden aan de Universiteit Utrecht.
Kroniek

Kantelpunt: op naar een nieuwe aanpak van problemen in de uitvoering van beleid

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden executive agencies, policy implementation, blame, ministries, parliament
Auteurs Prof. dr. Sandra van Thiel
SamenvattingAuteursinformatie

    Over the past three years a number of reports and initiatives have emerged which seem to point to a different approach to solve problems in and with executive agencies. In the past, most problems were blamed on the agencies, by the media and politicians alike. However, these new reports and initiatives seem to allow room for a different, more realistic explanation. This article lists five of these reports and initiatives. First a letter on the results of the new coalition formation in 2017, concluding that executive agencies are under too much pressure and blame, and drawing more attention to the role of the legislature and the executive powers. Second, a report has been written by the Senior Civil Service – commissioned by a group of ministries – that offers a powerful analysis of the various causes of problems in and with executive agencies, leading to a number of prescriptions for all parties involved. Third, a ministerial committee has been established to discuss these problems and possible solutions on a regular basis. Fourth, the House of Representatives has launched a parliamentary inquiry into this topic. And finally, an unsolicited advisory report by the Council of State has been published on the dilemmas around ministerial accountability, stating that the blame for problems in and with executive agencies is often attributed in a false way. Together these five reports and initiatives call for a broader approach in handling such problems and hence more effective solutions.


Prof. dr. Sandra van Thiel
Prof. dr. S. van Thiel is hoogleraar Publiek Management aan de Erasmus Universiteit Rotterdam en de Radboud Universiteit Nijmegen. Zij doet al 25 jaar onderzoek naar uitvoeringsorganisaties en schreef daarover ‘Leren loslaten’ met 10 lessen voor de sturingsrelaties tussen ministeries en uitvoeringsorganisaties (uitgegeven bij Boom bestuurskunde).
Dissertatie

The governance of self-organization

Analyzing the governance relationship between municipalities and community-based collectives

Tijdschrift Bestuurskunde, Aflevering 4 2020
Auteurs José Nederhand

José Nederhand
Thema-artikel

Verantwoorde algoritmisering: zorgen waardengevoeligheid en transparantie voor meer vertrouwen in algoritmische besluitvorming?

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden algorithms, algorithmization, value-sensitivity, transparency, trust
Auteurs Dr. Stephan Grimmelikhuijsen en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Algorithms are starting to play an increasingly prominent role in government organizations. The argument is that algorithms can make more objective and efficient decisions than humans. At the same time, recent scandals have highlighted that there are still many problems connected to algorithms in the public sector. There is an increasing emphasis on ethical requirements for algorithms and we aim to connect these requirements to insights from public administration on the use of technologies in the public sector. We stress the need for responsible algorithmization – responsible organizational practices around the use of algorithms – and argue that this is needed to maintain the trust of citizens. We present two key components of responsible algorithmization – value-sensitivity and transparency – and show how these components connect to algorithmization and can contribute to citizen trust. We end the article with an agenda for research into the relation between responsible algorithmization and trust.


Dr. Stephan Grimmelikhuijsen
Dr. S.G. Grimmelikhuijsen is universitair hoofddocent Publiek Management aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publiek Management aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.
Thema-artikel

Inzicht in transparantie

Een essay over trade-offs achter algoritmische besluitvorming

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden transparency, value conflict, algorithms, trade-offs, public values, ethics
Auteurs Joanna Strycharz Msc, Dr. ir. Bauke Steenhuisen en Dr. Haiko van der Voort
SamenvattingAuteursinformatie

    Algorithms applied in public administration are often criticized for lack of transparency. Lawmakers and citizens alike expect that automated decisions based on algorithmic recommendations to be explainable. The focus of this article is the organizational context behind the idea of transparent algorithms. Transparency is portrayed as one of numerous values that are at play when algorithms are applied in public administration. The article shows that applying algorithms may lead to conflicts between these values. Such conflicts often result in trade-off decisions. Looking from the organizational perspective, we describe how such trade-offs can be made both explicitly and implicitly. The article thus shows the complexity of algorithmic trade-offs. As a result of this complexity, we not only call for more transparency about algorithms, but also more transparency about trade-offs that take place in public administration. Finally, we present a research agenda focused on studying the organization of trade-offs.


Joanna Strycharz Msc
J. Strycharz, Msc is universitair docent Persuasive Communication aan de Universiteit van Amsterdam, Faculteit Maatschappij- en Gedragswetenschappen.

Dr. ir. Bauke Steenhuisen
Dr. ir. B.S. Steenhuisen is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Haiko van der Voort
Dr. H.G. van der Voort is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.
Dissertatie

Breaking the bank

The regulatory implications of knowledge production through indicators

Tijdschrift Bestuurskunde, Aflevering 4 2020
Auteurs Shirley Kempeneer

Shirley Kempeneer
Titel

Transparantie en Explainable Artificial Intelligence: beperkingen en strategieën

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden transparency, Explainable artificial intelligence, Algorithms
Auteurs Prof. mr. dr. Hans de Bruijn, Prof. dr. ir. Marijn Janssen en Dr. Martijn Warnier
SamenvattingAuteursinformatie

    This article contains a critical reflection on eXplainable Artificial Intelligence (XAI): the idea that AI based decision-making using AI should be transparent to people faced with these decisions. We discuss the main objections to XAI. XAI focuses on a variety of explainees, with different expectations and values; XAI is not a neutral activity, but very value-sensitive; AI is dynamic and so XAI quickly becomes obsolete; many problems are ‘wicked’, which further complicates XAI. In addition, the context of XAI matters – a high level of politicization and a high perceived impact of AI-based decisions, will often result in much criticism of AI and will limit the opportunities of XAI. We also discuss a number of alternative or additional strategies – more attention to negotiated algorithms; to competing algorithms; or to value-sensitive algorithms, which may contribute to more trust in AI-based decision-making.


Prof. mr. dr. Hans de Bruijn
Prof. mr. dr. J.A. de Bruijn is hoogleraar Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Prof. dr. ir. Marijn Janssen
Prof. dr. ir. M.F.W.H.A. Janssen is hoogleraar ICT & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Martijn Warnier
Dr. M.E. Warnier is universitair hoofddocent Systeemkunde aan de TU Delft, Faculteit Techniek, Bestuur en Management.
Dissertatie

Inside the behavioural state

Tijdschrift Bestuurskunde, Aflevering 4 2020
Auteurs Joram Feitsma

Joram Feitsma
Thema-artikel

Access_open Transparantie van algoritmen: naar een empirische onderzoeksagenda

Tijdschrift Bestuurskunde, Aflevering 4 2020
Auteurs Dr. Haiko van der Voort en Joanna Strycharz Msc
Auteursinformatie

Dr. Haiko van der Voort
Dr. H.G. van der Voort is universitair docent Organisatie & Governance aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Joanna Strycharz Msc
J. Strycharz, Msc is universitair docent Persuasive Communication aan de Universiteit van Amsterdam, Faculteit Maatschappij- en Gedragswetenschappen.
Thema-artikel

Een transparant debat over algoritmen

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden AI, ethics, Big Data, human rights, governance
Auteurs Dr. Oskar J. Gstrein en Prof. dr. Andrej Zwitter
SamenvattingAuteursinformatie

    The police use all sorts of information to fulfil their tasks. Whereas collection and interpretation of information traditionally could only be done by humans, the emergence of ‘Big Data’ creates new opportunities and dilemmas. On the one hand, large amounts of data can be used to train algorithms. This allows them to ‘predict’ offenses such as bicycle theft, burglary, or even serious crimes such as murder and terrorist attacks. On the other hand, highly relevant questions on purpose, effectiveness, and legitimacy of the application of machine learning/‘artificial intelligence’ drown all too often in the ocean of Big Data. This is particularly problematic if such systems are used in the public sector in democracies, where the rule of law applies, and where accountability, as well as the possibility for judicial review, are guaranteed. In this article, we explore the role transparency could play in reconciling these opportunities and dilemmas. While some propose making the systems and data they use themselves transparent, we submit that an open and broad discussion on purpose and objectives should be held during the design process. This might be a more effective way of embedding ethical and legal principles in the technology, and of ensuring legitimacy during application.


Dr. Oskar J. Gstrein
Dr. O.J. Gstrein is universitair docent Governance & Innovation aan de Rijksuniversiteit Groningen, Campus Fryslân, Data Research Centre.

Prof. dr. Andrej Zwitter
Prof. dr. A.J. Zwitter is hoogleraar Governance & Innovation aan de Rijksuniversiteit Groningen, Campus Fryslân, Data Research Centre.
Vrij artikel

Duwtjes of druk?

De percepties van zorgprofessionals aangaande ‘nudging’ in ziekenhuizen

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden nudging, ethics, autonomy, healthcare, professionals
Auteurs Nienke Maria Huis in ’t Veld MSc, Rosanna Nagtegaal MSc en Prof. dr. Mirko Noordegraaf
SamenvattingAuteursinformatie

    ‘Nudging’ has been introduced as a policy and management tool as a way to influence behaviour without limiting choice. Nudging is mainly used to influence citizens’ behaviour but can also be used to influence the behavior of healthcare professionals. Examples include posters used to improve hand-hygiene compliance, or ‘default’ options in systems to reduce excessive prescriptions of specific medication. However, using nudges raises major worries and ethical issues, also in relation to the independence of healthcare professionals. While the scientific discussion about the desirability of nudges is extensive, the voices of healthcare professionals, who are the subjects of nudges, remain unheard. In this qualitative research we explore the perceptions of nudging held by various healthcare professionals. The interviews reveal that healthcare professionals are generally unfamiliar with the concept of nudging, but they do recognize nudges in their own field of practice. Furthermore, while they are predominantly positive about nudging, they also express concerns about the pressure on their autonomy. These concerns are related to changing professionalism and regulatory pressures in healthcare.


Nienke Maria Huis in ’t Veld MSc
N.M. Huis in ’t Veld, MSc is alumna aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.

Rosanna Nagtegaal MSc
R. Nagtegaal, MSc is promovenda aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.

Prof. dr. Mirko Noordegraaf
Prof. dr. M. Noordegraaf is hoogleraar Publiek Management aan de Universiteit Utrecht, departement Bestuurs- en Organisatiewetenschap.
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