Zoekresultaat: 42 artikelen

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    Civil servants at the Dutch authorities increasingly make use of behavioural insights in the policy process. These insights are primarily put on the agenda at the level of the national government in the Netherlands. However, they also seem to be particularly useful at the local level. After all, behaviour-conscious policy focuses on behavioural change through the redesign of the direct environments of citizens, and local authorities have a clear view and control over these environments. In the light of this potential, this article explores the current rise and institutionalization of behavioural expertise in local government. The work practices of local behavioural experts are examined on the basis of three dimensions of local government: positioning, practices and politics. The findings show that local behavioural experts are still in an experimental and start-up phase, but at the same time are already working with a wealth of behavioural assignments. In doing so, they deal tactically with scarce resources, resistance and abrasive institutional logics. The article shows that behavioural insights and designs are also promising in local government, that a local administrative landscape of behavioural expertise is already being developed; and that making meters in the field of behavioural expertise calls for several forms of coordination.


Joram Feitsma MSc
J.N.P. Feitsma MSc is promovendus bij het Departement Bestuurs- en Organisatiewetenschap van de Universiteit Utrecht. Hij studeerde bestuurs- en organisatiewetenschap en filosofie aan de Universiteit Utrecht en de Washington University in Saint Louis.

    ‘The Netherlands is a country of commissions. Some are useful: they draw up an analysis that clarifies, declares success or denounces failure’, as the author wrote in his PhD-thesis ‘Looking with strange eyes’ in 2014. This essay also deals with commissions. In the three decentralization operations in the Netherlands, a so-called social affairs advisory council has made its appearance in the Dutch municipalities. Advisory committees or councils play an important role in our political system. For a long time discussions have been held about the position of these advisory bodies and their added value for policy and stakeholders. This fits in with municipalities that are in full development with concepts such as self-management, co-creation and vital communities. Advisory councils want to know if their work matters. There may be growing disappointment about the effects of their advice. That feeling of disappointment is understandable. In 1979 Carol Weiss was rather negative at the time about the degree of utilization of research. In 1983 Arno Korsten put this into perspective: ‘The view that there is underutilization on a large scale requires revision. An important reason is the fact that applying research results is often not immediately and easily visible, neither for researchers involved nor for policy makers.’ Research is something other than advice, but the insights are a source of inspiration for the use of advice. An advisory council wants to increase the effectiveness of its advice. For that reason, in this essay an approach is developed that provides insight into the factors that determine the way in which and the extent to which the advice is used in political decision-making. With this insight, an advisory council for the social domain can strengthen the influence of its advice, as is expected.


Dr. Jean Schutgens
Dr. J.M.L.R. Schutgens is bestuurskundige en bestuurlijk vrijwilliger van het provinciaal Huis voor de Zorg in Limburg. Hij was gemeentesecretaris van Landgraaf in de periode 1992-2008.

Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de joint degree Public Governance across Borders aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.

    Exploration of the future is about systematically exploring future developments and the possible consequences for an organization or issue. The demand for future explorations at local policy level has increased in recent years. This article focuses on the relationship between participatory future exportations and local strategic policy processes. On the basis of four case studies, the meaning of participatory foresight studies for local policy processes was investigated. The research, which was carried out as action research, shows that future explorations in local strategic policy processes can be significant in different ways: they provide new knowledge, they promote learning in an integral and future-oriented manner and they encourage social learning processes that are independent of the content, which is valuable for group dynamics. In addition, future explorations can be useful in different phases of the policy cycle. Despite the fact that participatory explorations of the future can be meaningful in local strategic policy processes, there is still a bridge between the method of future exploration on the one hand and policy processes and organizations on the other. The research shows that a demand-driven approach starting from the needs of the participants in the policy process and responding to the culture, structure and working method of the organization is a promising approach. At the same time, the research shows that there are several factors that need to be considered in order to achieve a stronger interrelatedness of future exploration and policy. The policy practice and the exploratory practice seem to be gradually evolving towards each other. On the one hand, policy practice is becoming more rational, transparent and analytical in nature through the use of future explorations, at least in policy preparation. The explorations promote substantive discussions on policy agendas and policy intentions. On the other hand, they are becoming more policy oriented through more reasoning from the policy practice in terms of process design and knowledge needs of the policy process.


Dr. Nicole Rijkens-Klomp
Dr. N. Rijkens-Klomp is in 2016 gepromoveerd aan de Universiteit Maastricht bij prof. Pim Martens, met dr. Ron Cörvers als haar co-promotor. Ze heeft sinds 2004 een eigen bedrijf in Antwerpen op het gebied van toekomstverkenning (foresight & design studio Panopticon). Daarnaast werkt ze aan het Scientific Institute for Sustainable Development (ICIS) van de Universiteit Maastricht.

Dr. Ron Cörvers
Dr. R.J.M. Cörvers is wetenschappelijk directeur van het Scientific Institute for Sustainable Development (ICIS) van de Universiteit Maastricht.
Artikel

Access_open HASHTAG POLITIE

Hoe politieagenten omgaan met waardeconflicten die ontstaan door sociale media

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2018
Auteurs Prof. dr. Gjalt de Graaf en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Social media changes society and causes new dilemmas in local government. Little is known about the nature of these conflicts and the way government organizations deal with them. Therefore the authors of this article have carried out empirical research into the manner in which police officers deal with value conflicts concerning the use of social media. Their research shows that the well-known conflicts in the literature between effectiveness and efficiency and between effectiveness and legality were also dominant in this case, but that many more conflicts than are known from other studies concerned transparency and participation. In addition they discovered that the bias strategy was often used, which suggests that a conservative response is preferable in a situation with a lot of dynamics. In this way the research shows how government officials deal with the tension between a stable organization and a dynamic environment and look for appropriate forms of coping at this specific interface. The authors stress in their recommendations that the further strengthening of the learning ability of organizations deserves attention: not just to find the right way to deal with value conflicts, but to be able to find new ways to deal with the new conflicts that arise.


Prof. dr. Gjalt de Graaf
Prof. dr. G. de Graaf is hoogleraar Integriteit van Academisch Onderwijs aan de Faculteit der Sociale Wetenschappen van de Vrije Universiteit te Amsterdam en redacteur van Bestuurswetenschappen.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.
Artikel

Crisis? What crisis?!

Verhalende betekenisgeving aan de economische crisis door gemeenten en hun maatschappelijke partners

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2018
Auteurs Dr. Mark van Dam
SamenvattingAuteursinformatie

    In 2008 a global economic crisis broke out. Now we can look back at the crisis as a clearly ordered sequence of events. But at the time these events were experienced as unexpected, unordered and unpredictable: a shock situation. How did municipalities respond to this shock situation, to this economic crisis? This article describes how two Dutch municipalities, together with their societal partners, made sense of the economic crisis. This concerns the question of how they interpreted the crisis themselves, but also which actions ensued. From a constructivist position, the article considers how the two municipalities together with their partners made sense of the situation and this enabled them to implement measures that could mitigate the consequences of the crisis for their communities. Based on epistemological and methodological assumptions discourse analysis, the author investigates the role of language in this process of sense-making. This approach offers municipalities insight in the role of stories in policymaking and in determining new practical solutions. The article closes with some guidance on how this perspective can help to people and institutions to cope with comparable situations, specifically in the cooperation between municipalities and other organizations.


Dr. Mark van Dam
Dr. A. van Dam is oprichter en onderzoeker/adviseur bij AddSense. In 2017 promoveerde hij aan de Faculteit Politieke en Sociale Wetenschappen van de Universiteit Gent.
Artikel

Gezocht: integere en daadkrachtige verbinder (m/v)

Het onderscheidend vermogen van profielschetsen voor Nederlandse burgemeesters beoordeeld

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2018
Auteurs Niels Karsten, Hans Oostendorp en Frank van Kooten
SamenvattingAuteursinformatie

    There is a lot of criticism on the profile descriptions in which Dutch municipalities express the requirements which they put on a new mayor to be appointed. They would look too much like each other and contain few real choices. This article describes the requirements Dutch municipalities put on candidate mayors and analyses the discriminatory power of profile descriptions. A content analysis of 231 profile descriptions and talks with five focus groups show that municipal councils especially ask for integer networkers and linkers, who are above all effective, empathic and communicative. The differences between municipalities in this respect are small and the municipal size hardly makes any difference. Municipal councils do not fully utilize the opportunities in profile descriptions for local customization and barely translate the local conditions into specific requirements. The explanation for this is partly located in isomorphic processes, that lead to uniformity: municipal councils follow the guide of the national government for the appointment process and copy texts from each other. At the same time the office of the mayor in the Netherlands asks for a specific content, that is translated into the profile descriptions. It is therefore the question if the criticism on profile descriptions is fully justified. They do have discriminatory power, although municipal councils could make much sharper choices in what they expect from a mayor, appropriate to the challenges the municipality faces.


Niels Karsten
Dr. N. Karsten MA is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Hans Oostendorp
Drs. J.H.W. Oostendorp is directeur van het adviesbureau Necker van Naem.

Frank van Kooten
F. van Kooten MSc is data-analist bij het adviesbureau Necker van Naem.

    In administrative practice as well as in administrative science administrative innovation is a much desired good. In this article the author makes an attempt to describe the good, or the better, that can be pursued with administrative innovation, much sharper than has been done in the past. The result is a substantive framework for qualifying and evaluating administrative innovations. The article arises from a special interaction research, that started with a question from administrative practice (about the leading principles for administrative innovation in the Dutch municipality of Breda) and ended in a confrontation between desiderata from administrative practice on the one hand and foundations from administrative science on the other hand. Finally, these six leading principles emerged out of the investigation: responsiveness, productivity, involvement, counter-pressure, creativity, and good governance. The author also discusses how the resulting framework can be used and understood. The framework is robust because it not only is theoretically (the literature on governance and democratic innovation) inspired and founded, but also recognizable and manageable for administrative practice.


Frank Hendriks
Prof. dr. F. Hendriks is hoogleraar bestuurskunde aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

    The increased complexity of multilevel democracies makes the evaluation of the performances of the government an increasingly difficult task for citizens. Multilevel governance involves information costs, which makes it more difficult for citizens to give clear responsibility for government tasks to the correct level of government. This article contains the first study that is focussing on the responsibility perceptions in the Netherlands. The authors do not just look at who citizens hold responsible for certain government tasks, but they also look at the consequences of these perceptions for the mechanism of accountability. The satisfaction of citizens are with the policy in a particular area should only influence the political support for the level of government they hold responsible. Results of the research are that in line with this perspective a strong correlation exists between satisfaction with the pursued policy and trust of the citizens in this government, in proportion as they hold a level of government more responsible. On the other hand there are large differences between citizens, that correlate with their level of education. So there are also large groups of citizens for whom it is not possible to keep governments responsible for the policy pursued, because they simply do not know which government is responsible.


Lisanne de Blok MSc
E.A. de Blok MSc is promovendus aan de Universiteit van Amsterdam. Hiervoor deed ze een research master sociale wetenschappen aan dezelfde universiteit en liep ze stage bij de Raad voor het openbaar bestuur (Rob).

Prof. dr. Wouter van der Brug
Prof. dr. W. van der Brug is hoogleraar Politicologie aan de Universiteit van Amsterdam.
Artikel

Uitdagingen voor bestuur en politiek op gemeenteniveau: het burgerperspectief

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2017
Auteurs Dr. Jeroen van der Waal, Babs Broekema MSc en Dr. Eefje Steenvoorden
SamenvattingAuteursinformatie

    For the legitimacy and ability of governments it is crucial to have insight in the worries of citizens about society and politics. In the Netherlands these worries are at the national level systematically mapped by the Dutch Social and Cultural Planning Agency (SCP) through their Continuous Research Citizen Perspectives (COB) for almost ten years now. At the local level there is a lack of information about what worries citizens. Insight in locally experienced problems will probably become even more important in the coming years because of the recent decentralizations of national governmental tasks to the municipalities. This article investigates which problems citizens perceive in their municipalities based on an analysis of data from the Local Electoral Research (LKO). The authors find a number of striking differences with the problems that are perceived at the national level in the same period. The municipal issues citizens mention offer opportunities, but they also point to the limited impact force of the municipal level of government. All in all the research findings are indicative of a substantial added value of the LKO with respect to the already longer running COB.


Dr. Jeroen van der Waal
Dr. J. van der Waal is universitair hoofddocent politieke sociologie bij de vakgroep Sociologie aan de Erasmus Universiteit Rotterdam.

Babs Broekema MSc
B. Broekema MSc is promovendus aan de Erasmus Universiteit Rotterdam. Aan dezelfde universiteit deed ze een master Bestuurskunde, Beleid en Politiek.

Dr. Eefje Steenvoorden
Dr. E.H. Steenvoorden is universitair docent politieke sociologie bij de vakgroep Sociologie aan de Erasmus Universiteit Rotterdam.
Artikel

Lokale verkiezingen: een lokaal of nationaal feest der democratie?

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2017
Auteurs Dr. Eefje Steenvoorden, Babs Broekema MSc en Dr. Jeroen van der Waal
SamenvattingAuteursinformatie

    The term ‘second-order election’ indicates some elections are less important for citizens than national elections. This article investigates to what extent that applies for the Dutch elections of the municipal council. The research builds on literature about the second-order nature of the local elections in the Netherlands. The authors focus on the question to what extent the Dutch elections of the municipal council are second-order elections, by comparing voting at local and national elections in different ways. They compare four aspects of local and national voting: the turnout, the underlying factors that explain the turnout, the factors that explain voting for local parties, and the national or local character of the voting motives at the municipal elections in 2014. The results do not give a clear answer to the question to which extent municipal elections are locally oriented. The four different angles all deliver ambiguous patterns. So municipal elections indeed partly have a second-order nature as previously argued and shown. Nevertheless, we must not underestimate local affinity and political involvement. The fact that some of the citizens are interested in local politics, local parties and in local election electoral programmes is pointing out a local political dynamics.


Dr. Eefje Steenvoorden
Dr. E.H. Steenvoorden is universitair docent politieke sociologie bij de vakgroep Sociologie aan de Erasmus Universiteit Rotterdam.

Babs Broekema MSc
B. Broekema MSc is promovendus aan de Erasmus Universiteit Rotterdam. Aan dezelfde universiteit deed ze een master Bestuurskunde, Beleid en Politiek.

Dr. Jeroen van der Waal
Dr. J. van der Waal is universitair hoofddocent politieke sociologie bij de vakgroep Sociologie aan de Erasmus Universiteit Rotterdam.

Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de joint degree Public Governance across Borders aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.
Artikel

Belofte, pijn en medicijn: het verantwoorden van publieke waardecreatie aan de lokale politiek en maatschappelijke partners

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2017
Trefwoorden public value creation, accountability, local government, performance management
Auteurs Mijke van de Noort MSc, Scott Douglas DPhil en Dr. Lieske van der Torre
SamenvattingAuteursinformatie

    Public value management encourages public organizations to move beyond existing frameworks and create value in flexible collaboration with societal partners. However, this approach creates problems for the accountability processes, because reports to politicians are often still directed at quantitative goals and rigid frameworks. This creates uncertainty and disagreement around the definition of value, the legitimacy of the new governance styles and the complexity of the new collaborations. This article describes the experiences of a large Dutch municipality where we conducted an experiment with an innovative accountability process for public value creation in the public health domain. Political administrators, council members, civil servants and societal partners have jointly assessed, through an interactive Public Value Table meeting format, what value their combined efforts in complex societal challenges have created. This experiment gives insight in the growing pains of public value creation, but also shows some possible solutions to address these tensions.


Mijke van de Noort MSc
M. van de Noort MSc studeerde Publiek Management aan de Universiteit Utrecht en werkt momenteel als Young Professional beleid volksgezondheid bij de gemeente Utrecht.

Scott Douglas DPhil
S.C. Douglas DPhil is universitair docent op het gebied van publiek management aan de Universiteit Utrecht bij het Departement Bestuurs- en Organisatiewetenschap (USBO).

Dr. Lieske van der Torre
Dr. E.J. van der Torre is postdoctoraal onderzoeker aan de Universiteit Utrecht bij het Departement Bestuurs- en Organisatiewetenschap (USBO).
Artikel

Effectieve regionale netwerken

Een onderzoek naar top-down gestimuleerde netwerken op onderwijs- en arbeidsmarktgebied

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2017
Auteurs Dr. Esther Klaster
SamenvattingAuteursinformatie

    Regional networks are often used by the central government in the Netherlands as a way of translating national purposes into regional action. At the same time regional networks increasingly arise from the bottom up. In short, it gets busy in the region. This article describes research on regional networks encouraged by the national government to handle complex issues in the domain of education and the labor market. The central question of this article is the way in which stimulating regional cooperation can be used effectively by the central government. Thirteen networks are studied with the help of interviews, questionnaires and data from social networks. The research findings show that in these networks that are encouraged from the top down, there is a tension between achieving short-term results and building cooperative relations, and that a sense of urgency in the region is an important prerequisite for success. This calls for more bottom-up co-determination of the policy agenda and the pace. In addition, there appeared to be a strong overlap between seemingly separate networks, thematically as well as in terms of staffing, which again offers opportunities for creating synergy. The findings call for using these ‘meta networks’ in the formation of networks. Both notions lead to some strategies for the effective use of regional networks.


Dr. Esther Klaster
Dr. E. Klaster is adviseur bij het adviesbureau Common Eye. Daarvoor werkte ze als onderzoeker en adviseur bij B&A. In 2015 promoveerde ze cum laude aan de Universiteit Twente.

    The Dutch minister of Home Affairs, Ronald Plasterk, has resolved to obligate municipalities to set up an independent audit office. Other variants of the audit office function, in which counselors themselves are members of local audit offices or commissions, will be forbidden. The minister’s assumption is that an independent audit office will control the municipal government more effectively. The disappearance of counselors as member of audit offices (or commissions) may have implications for the impact of local audit reports. The supposed effect of the membership of counselors is that there will be better coordination between the local audit office (or commission) and the need for control of the municipality. In addition one might suppose that the presence of counselors in the audit office guarantees that the audit reports will receive enough attention in the municipal council. Both effects concern the impact of local audit investigation. In this article, the authors study the extent to which membership of counselors really contributes to the impact of local audit investigation on the basis of quantitative (a survey amongst secretaries of local audit offices) and qualitative (an explorative case study in a number of Dutch municipalities) research. The results show that the membership of counselors as such does not lead to a greater impact, but that a proper consultation is required between the audit office and the municipal council.


Mr. Paul Koster
Mr. B.P. Koster is jurist bij de gemeente Delfzijl en raadslid in de gemeente Bedum.

Mr. dr. Albertjan Tollenaar
Mr. dr. A. Tollenaar is universitair docent bestuursrecht en bestuurskunde aan de Rijksuniversiteit Groningen.

Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de opleiding European Public Administration aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.

    The often gloomy analyses of democratic representation at the local level are frequently directed at the problems with parties and elections. Direct participation is not a good alternative because only certain people who are already politically active use it. However, with the help of the concept ‘representative claim’ and based on two qualitative case studies of decentralizations in the social domain, the authors show that there are other representative people besides elected politicians. These self-appointed, non-elected representatives may advocate on behalf of vulnerable groups who themselves do not have a strong voice in politics. In addition this study shows that elected representatives, like political parties and local counselors, can strengthen their representative role by: (1) cooperating better with the non-elected representatives, (2) highlighting their representational claims and the basis of these claims, and (3) strengthening their responsiveness towards their support base through authorization and other accountability structures other than elections. In this way the democratic representation in municipalities is reinforced and may be stronger than the often gloomy analyses suggest.


Dr. Hester van de Bovenkamp
Dr. H.M. van de Bovenkamp is universitair hoofddocent aan het instituut Beleid & Management Gezondheidszorg (iBMG) aan de Erasmus Universiteit Rotterdam.

Dr. Hans Vollaard
Dr. J.P. Vollaard is universitair docent Nederlandse en Europese politiek binnen het Instituut Politieke Wetenschap van de Universiteit Leiden.

    For aldermen in Dutch municipalities, ‘integrity’ increasingly seems to be an important factor causing their downfall. A lot of aldermen have resigned in the recent years because of ‘integrity’ and invariably local and national media were actively involved in this process. This article deals with the question of the role of the media in integrity affairs involving aldermen that have to resign. To answer this question, the authors analysed ten affairs that occurred in 2014 in which an alderman had to resigned (forced or voluntarily) because of integrity issues. The analysis shows that local media, regardless of how small they may be and how limited their means, often report extensively about integrity issues. In some cases, local media even act as accountability forums that call these aldermen to account. In other cases, the coverage in local media leads to further questions and calls for political accountability in the municipal council. Sometimes the media ‘merely’ report on the debates between the municipal council and the municipal board, but by doing so magnify the impact of an affair in the local community. In this way, the media fulfil their democratic role as watchdogs of local democracy, a role in which they bark loudly, often persistently and sometimes venomously about (alleged) integrity affairs.


Peter Schokker LLM MA
P. Schokker LLM MA is onderzoeker en adviseur bij het Bureau Integriteit BING.

Dr. Thomas Schillemans
Dr. T. Schillemans is universitair hoofddocent aan de Universiteit Utrecht bij het departement Bestuurs- en Organisatiewetenschap (USBO).
Artikel

Hoe staat de lokale democratie in Nederland ervoor?

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2016
Auteurs Prof. dr. Klaartje Peters en Drs. Vincent van Stipdonk
SamenvattingAuteursinformatie

    Is local democracy in the Netherlands equipped for its mission? There is confusion and disagreement about the answer to this question. How people assess existing democratic practices is strongly influenced by one of the three main perspectives: representative democracy, participative (deliberative) democracy or ‘do-democracy’ (associative democracy). But to be able to have this discussion in the first place, empirical knowledge is required about the state of democracy at the local level. In this article (apart from the introduction, the first in a series on the local democratic audit) the authors bring together the available research data and organize these data with the help of David Easton’s system model: from input of citizens and civil society via throughput to output and finally feedback again in the political system. The research presented offers some insight in the state of local democracy, although it is not possible to give a final assessment. That depends on the perspective on democracy chosen, but it is also not possible because of the fragmented and incomplete nature of the research on local democracy in the Netherlands. The authors advocate contributing to these discussions with more empirical knowledge. The overview in this article shows that there is work to be done in this respect.


Prof. dr. Klaartje Peters
Prof. dr. K. Peters is zelfstandig onderzoeker en publicist en voor één dag in de week bijzonder hoogleraar Lokaal en regionaal bestuur aan de Universiteit Maastricht.

Drs. Vincent van Stipdonk
Drs. V.P. van Stipdonk is zelfstandig Raadgever & Redacteur en tevens redacteur van Bestuurswetenschappen.

    Local authorities know for some time from experience with partnerships with local communities in the area of sustainable development that the urgency of climate change increases and that citizens develop into an equal partner. The convergence of these two motivations asks for an innovative way of acting, in which the performance of local authorities is a crucial factor for the ultimate success of local sustainable energy projects in which citizens are actively involved or will be involved. This article exposes the ways in which local authorities innovate with policy for the support of active citizenship in the production of locally generated sustainable energy. The article also explores the barriers that arise. The authors analyse two cases on different levels of government; ‘The Energy-workplace’ (in the Dutch province Fryslân) and ‘The Armhoede sustainable energy landscape’ (in the Dutch municipality Lochem). The cases show that policy innovations crystallize as well at ‘arm’s length’ distance as in the direct sphere of influence of the (local) authority. However, innovation takes place by the grace of the space in the existing institutional framework and the political (and administrative) system. Formal guidelines (like policy or regulation), persons, and informal practices of the traditional policy implementation may hinder a productive interaction between (active) citizens and government.


Beau Warbroek MSc
W.D.B. Warbroek MSc is promovendus aan het Department of Governance and Technology for Sustainability (CSTM) van de Universiteit Twente en de stichting University Campus Fryslân (UCF).

Dr. Thomas Hoppe
Dr. T. Hoppe is als universitair hoofddocent verbonden aan de Multi-Actor Systems-vakgroep (MAS-POLG) van de Technische Universiteit Delft.
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