This article describes and explains the development of the regional construct for the coordination of medical assistance in accidents and disasters, the emergency medical services in the region (GHOR), in the Netherlands in the period 1996 to 2020. The authors distinguish four stages of organisational development, which they analyse from a multi-actor perspective consisting of three elements: the impact of disasters and (negative) evaluations, the institutional context and the bureaucratic battle surrounding the GHOR. The GHOR was a solution for a perceived insufficiently coordinated functioning of all parties involved in medical assistance. The GHOR was positioned in a complex way. This made it predictable that the multidisciplinary GHOR process would gradually be integrated within the ‘nearby’ regular mono-disciplinary acute care process and the structures for it. This article gives policymakers involved in disaster and crisis management more insight into the history and development of the GHOR over the last two decades. This insight is important now that the added value of the GHOR has come under discussion, partly due to the doubts of the Evaluation Committee for the Security Regions Act, and decisions about its future have to be taken. For administrative scientists, this case study shows that public administration’s ability to foresee and break through known organisational development patterns is still inadequate.

How did Flemish and Dutch mayors experience the first months of the corona crisis? To find out, the Flemish and Dutch authors of this article first zoom in on the local government system of Flanders (Belgium) and the Netherlands in which these mayors operate. That system differs between the Low Countries from a functional, territorial and political perspective. However, a thorough document analysis and a series of interviews teach us that the position and leeway of mayors is quite similar in full corona time and during the corona struggle. Crisis decision-making is centralised in both Flanders and the Netherlands. Mayors therefore quickly made a significant shift in terms of (1) power and authority (respectively to the provincial governor and the federal level and to the regional mayor and the national level); (2) tasks (prioritising crisis management over other tasks); and (3) roles (increased importance for the executive role with impact on the ‘mayor father’ or ‘mayor mother’ role). And, with that, this contribution shows that Flemish and Dutch mayors, and if they are extended, local authorities, are indispensable for these days tackling a crisis, even if it extends far beyond their own borders.

In 2020 and 2021 there were many examples of manifestations and disturbances in the Netherlands in which social media played an important role. On a number of occasions, fights were fought in the physical world that originated in the online world, for example from the drill rap scene. The increase in victims of digital crime also became apparent. During this period, a number of Dutch mayors came to the media with a clear message that they wanted more options/powers to respond to this. Previous research has shown that mayors cannot use powers online, but they can maintain order in other ways. Students from NHL Stenden University of Applied Sciences (in Leeuwarden) therefore conducted an exploratory study in the autumn of 2020, in collaboration with the Cybersafety research group, into the practical possibilities and (political) views with regard to administrative law options: a digital restraining order. In this contribution, attention is paid to the question of whether a digital version of the physical restraining order as a formal authority of mayors can contribute to the prevention of disturbances of public order that have their source in the online world.

Local political parties are clearly on the rise in the Netherlands in both the municipal council and the municipal board. Their average percentage of council seats increased from 25% in 1998 to 37% in 2018 and the percentage of councillors from 21% to 32%. This coincided with a greatly increased fragmentation. For example, the average number of political parties on the council rose from 6.5 in 1998 to 8.0 in 2018 and the number of parties providing one or more aldermen increased from 2.8 to 3.4 during this period. Fragmentation expressed in the number of effective parties shows a similar trend. If we use the Chapel Hill score, it appears that the average political colour of both the municipal council and the alderman part in the municipal board has shifted to the right. This is mainly because political parties are becoming increasingly right wing according to this index and not so much because there are more local votes for right-wing parties. Significant differences in the representative representation are also noted. The local parties as well as the Socialist Party (SP) are less successful than average in converting their seats on the council into councillor seats, while the three large traditional (and especially the CDA) and smaller Christian parties have succeeded above average in this.

In the Netherlands, the first period of the fight against the corona virus, which lasted from March, 1 until December 1, 2020, can be seen as a unique experiment. During this period, the 25 chairs of the ‘safety regions’ (veiligheidsregio’s), who are simultaneously the major of an important municipality in their region, were authorized for the first time to issue the most essential measures to tackle a national health crisis, partly on the binding advice of the Dutch health minister. The chairs of the safety regions gathered in the so-called ‘safety convention’ (veiligheidsberaad), in which they aimed to nationally coordinate their respective local measures. In this paper, we argue that the involvement of the safety regions provided a structure in which all local office holders in their respective regions (both on the municipal and the safety region level) could co-operate in the nation-wide fight against the pandemic, while at the same time take into account the existing (cultural) differences between the 25 regions.

Despite the highest ranks on pandemic preparedness assessments European welfare states encounter great difficulty in responding effectively to the COVID-19 outbreak. In this article we compare the governance of COVID-19 response in 48 Eurasian countries and a selection of European and SARS (2003) exposed Asian countries during the first wave of the COVID-19 outbreak until 1 June 2020, using data from the COVID-19 Health System Response Monitor and the Oxford COVID-19 Government Response Tracker, recent scientific literature and policy documents.
Pandemic preparedness during the first wave of COVID-19 evolved from specialist infectious disease control to a broad governance of population mitigation, which in at least half of Eurasian countries lacked appropriate authority and capacity. In the directly operational response in Asian countries, preparedness encompasses a whole of government approach, an engaged and active community and private actors. Preparedness requires and reflects both vertical and horizontal coordination as well as policies that fit with the political economy of a country and region.

This paper takes a public administration lens to look at the relationship between scientific knowledge en policy making during the first phase of the COVID-19 pandemix in The Netherlands. Policy makers portrayed an eagerness for scientific knowledge to help them make ‘the right decisions’, and many scientist were just as eager to answer the call. However, there are many dilemmas involved in the relationship between policy making and scientific advice. How can de the relationship between science and policy best be organized? What scientific dicisplines and subsidsciplines should be involved? And what is the specific role of social sciences in policy advice?

Crisis management requires health care managers to simultaneously innovate, i.e. to adjust – and to consolidate, i.e. to provide stability. COVID-19 was no exception in this respect. In this study, we ask to what extent multi-actor and multi-level health care networks stimulate or hinder balancing innovation and consolidation. We present the results of a qualitative case study, drawing upon 29 interviews with health care managers in one region in the Netherlands. Our analysis chronologically follows the crisis management response and differentiates between ‘the hammer’ phase (the ‘lockdown’) and the ‘dance’ phase (learning to live with the virus). We show that, especially in the hammer phase, formal networks can contribute to consolidation, yet innovation comes mostly from informal and personal networks. While the hammer phase should help organizations prepare to live and dance with the virus, we show that multi-actor and multi-level networks focus more on idiosyncratic organizational interests, although some of these are in fact productive. We conclude with recommendations for practice.

Arthur Docters van Leeuwen was a legendary senior civil servant whose leadership in tough reform processes left many traces in Dutch public administration, even today. In my review of his 2020 memoires ‘Een Spoor van Vernieuwing’, I distil three broad lessons for change management and administrative reform, and administrative craftmanship in particular.

The Dutch public sector wants to become more diverse and inclusive, which seems necessary for the legitimacy and confidence of the government. This explorative study took place within two Dutch national government departments and shows how scientific insights into diversity and inclusion are reflected in government practice. Four results can be derived from this study: (1) The sense of urgency around diversity and inclusion has a stimulating effect, but the embedding of the theme into both departments deserves attention. (2) There is a wealth of perspectives and interventions, but hardly any attention to the connection with society. (3) The themes of leadership and inclusion should be higher on the agenda. (4) Psychological security determines an inclusive culture.
Important conclusions and recommendations are:

• Formulate a clear vision of diversity and inclusion, and involve the entire organisation in the approach.

• Strengthen an inclusive culture, and invest in inclusive leadership.

• Promote diversity at the top of the organisation.

Notably, the influx of diversity in the workforce is still the priority of many public organisations. However, the flow and retention of these employees needs more attention. There lies an important task for executives. These conclusions and recommendations form a basis for organisations that want to move forward with policies and interventions on diversity and inclusion.

Since January 2020, European countries have implemented a wide range of restrictions to contain the COVID-19 pandemic. Yet governments have also implemented democratic compensators in order to offset the negative impacts of restrictions. This article aims to account for the variation of their use between Belgium, the Netherlands and France. We analyse three drivers: the strength of counterpowers, the ruling parties’ ideological leanings and political support. Building on an original data set, our results distinguish between embedded and ad hoc compensators. We find that ad hoc compensators are championed mainly by counterpowers, but also by ideology of the ruling coalitions in Belgium and the Netherlands and used strategically to maintain political support in France. Evidence on the link between embedded compensators and counterpowers is more ambiguous.

Dutch social policies are aimed at the integration and participation of all people. This creates challenges for persons with a mental vulnerability and their neighbourhoods. Five municipalities in the province of Flevoland asked us to help them improve the move from protected living to living in the neighbourhood. We used an arts-based participatory action research design and we followed ‘hot topics’, topics that sparked people’s energy and emotion, and which led to empowerment and participation. Focusing on these topics, which initially might not seem to be closely connected to the main research topic, might produce more information, and energy to take action on it, rather than rigidly sticking with the initial research topics. In this article, we focus on the first phases of the project. The emotions that people with mental vulnerabilities expressed when talking about their dogs, led us to the core of what really mattered to them in terms of inclusive living and participation. The dog functioned as an unexpected ‘hot topic’. In a symbolic sense, ‘the dog’ stands for a diverse range of lifeworld topics that can act as a creative catalyst for social change.

Vooraf

Participatief actieonderzoek en responsieve evaluatie staan volop in de belangstelling bij beleidsmakers en onderzoekers. Dit type beleidsonderzoek en -evaluatie beoogt democratisch, inclusief én impactvol te zijn. Het gaat om onderzoek mét in plaats van óver mensen. En het is actiegericht: onderzoek wil bijdragen aan concrete oplossingen door met betrokkenen gezamenlijke (verbeter)acties te ontwikkelen in de praktijk, en daarop te reflecteren en van te leren. Dit alles met het oog op sociale inclusie. Het zijn mooie idealen, maar wat betekent dit in de alledaagse, vaak weerbarstige onderzoekspraktijk?

Op 20 januari 2020 organiseerde prof. Abma daarover een symposium, getiteld ‘Responsive, Participatory Research: Past, Present and Future Perspectives’ (Vrije Universiteit, Amsterdam). De rode draad op het symposium was de vraag wat goed en ethisch verantwoord participatief onderzoek is, en wat dit vraagt van onderzoekers en beleidsmakers. Drie lezingen op deze conferentie zijn nadien omgewerkt tot essays om lezers van Beleidsonderzoek Online vanuit verschillende perspectieven beter kennis te laten maken met deze vorm van onderzoek:

Prof. Weerman en haar team focussen in hun bijdrage op het zich in de praktijk ontwikkelende onderzoeksdesign en het inzetten van creatieve methoden om participatie te bevorderen. Ze gaan na welke kwaliteitscriteria aan participatief actieonderzoek worden gesteld en hechten daarbij met name aan eisen ten aanzien van participatie, samen leren en verschil maken (zie BoO juli 2021). Ze benadrukken het belang van creativiteit en flexibiliteit.

Prof. Abma bespreekt in haar artikel de normatieve dimensies en de ethiek van participatief actieonderzoek (zie BoO september 2020). Ze illustreert met een voorbeeld uit de crisishulpverlening aan GGZ-cliënten dat participatief actieonderzoek niet slechts een methodisch-technische exercitie is, maar een sociaal-politiek proces waarbij bestaande machtsverhoudingen verschuiven om ruimte te geven aan nieuwe stemmen en kennis. Dit omvat het zien van en stilstaan bij ethisch saillante dilemma’s en morele reflectie.

De bijdrage van prof. Cook (zie BoO februari 2021) gaat over de weerbarstige praktijk van participatief actieonderzoek. Het doel is samen leren en voorbij geijkte oplossingen komen. Zij laat zien dat dit uitdagend is voor professionals die geconfronteerd worden met burgers die feedback geven en vragen om het (deels) loslaten van vaststaande professionele kaders. Er ontstaat dan ongemak en onzekerheid, maar zo beoogt en laat Cook overtuigend zien, deze ‘mess’ (niet meer goed weten wat goed en nodig is) is productief om te komen tot hernieuwde inzichten en innovaties.

(Introductietekst opgesteld door prof. T. Abma)

Euroscepticism has long been absent among Belgian political parties. However, since the start of the century, some Eurosceptic challengers have risen. This article examines the effect of Eurosceptic competition on the salience other parties give to the EU and on the positions these parties take in parliament. Using a sample of plenary debates in the federal and regional parliaments, we track each party’s evolution from 2000 until 2019. Our findings both contradict and qualify existing theories and findings on Eurosceptic competition. When facing Eurosceptic challengers, all parties raise salience fairly equally, but government and peripheral parties adopted (soft) Euroscepticism more often than other parties.

Since 2003, decentralized audit offices in the Netherlands have been authorized to investigate the regularity of the administration conducted. The definition of ‘regularity’ and the scope of the regularity investigation is not described in the law or in the literature. In this article, a regularity investigation is defined as ‘testing whether the administration has complied with applicable law’. That applicable law consists of written and unwritten rules of law, and case law. Audit offices examine regularity less often than efficiency and effectiveness. However, they have started researching it more often than in the past, according to this article. Of the administrative audit office reports in 2019, 42% contained a regularity finding, conclusion or recommendation. Accountants also investigate the regularity. They do this in the context of the annual audit and limit themselves to financial regularity. The regularity audit carried out by decentralized audit offices is broader. In addition to written legal rules, it also focuses on unwritten legal rules and case law, it is not limited to financial subjects and the investigation period can be longer than one reporting year. The findings and conclusions of the audit offices regarding the lawful unlawful actions of the administration concern the consequences for citizens and companies and the consequences for the efficiency and effectiveness of the administration’s actions.

In recent years there has been a lot of discussion about and movement in the position of local audit offices in the Netherlands, For example, there is currently a bill to strengthen the audit offices in the Dutch House of Representatives (‘Tweede Kamer’), and in recent years there have been drastic cuts in the budgets of many local audit offices. The development of local audit offices nationally is therefore strongly determined by politics. Partly for this reason, it is wise to look beyond national borders and gain insight into the development and position of the local audit institutions in other European countries. It is striking that the majority of the regional European audit offices are not only considerably larger and perform more tasks – in addition to performance audits, they also audit the annual accounts – but also that there are considerably fewer decentralized audit offices per country. In addition, there are major differences in powers. For example, regional audit offices in France can in some cases impose fines and take certain cases to court. Despite the large differences, however, there are also many similarities between the various European decentralized audit institutions. For example, all audit offices conduct performance audits and independence is almost always properly guaranteed by law. The article concludes with a plea for the Dutch situation to be somewhat more in line with the development of the European decentralized audit institutions.

In the more than 15 years that decentralized audit offices have existed in the Netherlands, little attention has been paid to the research methods they use. This article focuses on how the research methods used by decentralized audit offices have developed and to what extent they use new technology. New technology has changed a lot in 15 years, which offers new possibilities for research, but also raises new questions. Based on an empirical analysis of audit reports, it can be concluded that decentralized audit offices adopt a standard approach to document and file analysis and interviews, with only limited application of innovative technology. On the basis of a theoretical exploration of the relevant literature and a simple qualitative analysis of research by the Netherlands Court of Audit and the Rathenau Institute, a framework has been developed in which the opportunities and risks of the application of new technology in decentralized audit office research are described. This can provide a handle for future application. Decentralized audit offices can use this for (more) reflection on their research methods and innovation, in order to develop to maturity while remaining young.

This article focuses on the regularity audit carried out by decentralized audit offices in the Netherlands. Decentralized audit institutions have been given a limited task assignment from the legislator for this type of research. It was expressly not the intention that the audit office repeats the (financial) regularity audit done by the accountant, nor was the decentralized audit office given a role in the so-called indemnity procedure. The decentralized audit office’s role is primarily to carry out a system test of regularity. A positive side effect of this limited task assignment has been that decentralized audit institutions have not started to practice regularity audits as a separate activity. Monitoring the relationship between regularity, efficiency and effectiveness can protect an audit office from pitfalls. While this working method is maintained, new opportunities will arise for decentralized audit institutions. The accountant will soon no longer have primacy in assessing (financial) regularity, but the municipal and provincial Executive will instead report directly to the municipal and provincial council in an annex to the annual accounts. The accountant will continue to monitor whether what is stated in this annex about regularity is correct and complete. This offers new possibilities for the decentralized court of auditors to assist the council in its monitoring and contextualizing role, and in forming an opinion on regularity.