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Artikel

Klein maar fijn?

De effecten van kleinschaligheid op het karakter van politiek en democratie

Tijdschrift Beleid en Maatschappij, Aflevering 4 2013
Trefwoorden State Size, Dutch Caribbean Islands, Democracy, Good Governance, Personalistic Politics
Auteurs Dr. Wouter Veenendaal
SamenvattingAuteursinformatie

    Whereas the six Dutch islands in the Caribbean all have a (very) limited population size, analyses of political problems on the islands rarely seem to take the variable of state size into account. The available academic literature demonstrates that the population size of states has a strong influence on the quality of democratic governance, although scholars disagree on the question whether smallness is an asset or an obstacle to democratic development. After a discussion of this theoretical literature, the present article proceeds with a presentation of field research in three small island states (St. Kitts and Nevis, Seychelles, and Palau) in which the political consequences of a limited population size are analyzed. This analysis reveals that a number of size-related effects can be observed in all three examined island states, among which a tendency to personalistic competition, strong polarization between parties and politicians, particularistic relationships between voters and their representatives, and a dominant position of the political executive vis-à-vis other institutions. A subsequent analysis of the contemporary political situation on the Dutch Caribbean islands shows that the observed problems also play a role on these islands, which indicates that smallness is perhaps of greater significance than is now often supposed.


Dr. Wouter Veenendaal
Wouter Veenendaal is docent bij het Instituut Politieke Wetenschap van de Universiteit Leiden. In de afgelopen drie jaar is hij als promovendus werkzaam geweest bij hetzelfde instituut. Zijn promotieonderzoek heeft betrekking op de invloed van bevolkingsgrootte op de ontwikkeling en consolidatie van democratie, met daarin een specifieke focus op politiek en democratie in microstaten. E-mail: veenendaalwp@fsw.leidenuniv.nl.
Artikel

Burgertevredenheid met lokaal gemeentebeleid: meten is weten

Tijdschrift Beleid en Maatschappij, Aflevering 4 2013
Trefwoorden citizen satisfaction, municipal policy, Benefit-of-the-Doubt method, Weighting, Multidimensionality
Auteurs Prof. dr. Nicky Rogge, Prof. dr. Simon De Jaeger en Gilles Naets MA
SamenvattingAuteursinformatie

    Local officials, policy makers and scholars are increasingly interested in using citizen satisfaction surveys as an instrument to evaluate and analyze the performances and services of municipalities. The key reason for this popularity is the increasing awareness that citizen satisfaction ratings can give a good identification of the effectiveness of the municipal policy. However, a consistent approach to measure citizen satisfaction of the municipal policy in a multidimensional manner has yet to emerge. The construction of such a multi-criteria satisfaction score on municipal policy is indeed an intricate matter with several conceptual and methodological difficulties to overcome. One important difficulty is the question how to aggregate multiple aspects of municipal policy into an overall satisfaction measure. The current paper advocates the ‘Benefit-of-the-Doubt’ (BoD) methodology to weigh and summarize citizen satisfaction ratings on multiple dimensions and tasks of municipal policy into an overall citizen satisfaction score. The label ‘benefit-of-the-doubt’ highlights the main conceptual starting point of the method: in the absence of detailed knowledge on the correct weights for the different dimensions and tasks of the municipality, the BoD-model looks for each evaluated municipality for the most favourable set of weights. As municipalities are usually rather sensitive about being compared and evaluated against each other, this quality is clearly an important advantage of the BoD-model. We present both a static and dynamic version of the model.


Prof. dr. Nicky Rogge
Nicky Rogge is docent en onderzoeker aan de faculteit Economie en Bedrijfswetenschappen in Brussel van de associatie Katholieke Universiteit Leuven, e-mail: Nicky.Rogge@Hubrussel.be.

Prof. dr. Simon De Jaeger
Simon De Jaeger is docent en onderzoeker aan de faculteit Economie en Bedrijfswetenschappen in Brussel van de associatie Katholieke Universiteit Leuven, e-mail: Simon.Dejaeger@Hubrussel.be.

Gilles Naets MA
Gilles Naets behaalde zijn master in de Handelswetenschappen aan de Hogeschool-Universiteit Brussel.
Artikel

Veranderend lokaal gezag

De gezagsbronnen van burgemeesters en wethouders verkend

Tijdschrift Beleid en Maatschappij, Aflevering 4 2013
Trefwoorden authority, political leadership, mayors, aldermen
Auteurs Dr. Niels Karsten MSc MA en Drs. Thijs Jansen
SamenvattingAuteursinformatie

    The traditional authority of mayors and aldermen is readily challenged. Formal positions do no longer constitute authority. For that reason, new political repertoires are being sought after and are being developed by local political-executive leaders. This article analyses and compares the sources of authority for mayors and aldermen: how can they develop, maintain, and strengthen their authority? It develops an innovative typology of sources of authority. A distinction is made between institutional, positional, and personal sources of authority. The model is applied to the mayors and aldermen in relation to relevant socio-political developments that affect the two offices. It is found that the authority of mayors rests on institutional sources of authority more so than that of aldermen. For the latter, positional and personal sources of authority are more important. At the same time, personal sources of authority have become very important for mayors as well as aldermen. The results call upon mayors and aldermen’s skills and competences to develop personal authority through persuasion.


Dr. Niels Karsten MSc MA
Niels Karsten is universitair docent aan de Tilburgse School voor Politiek en Bestuur van Tilburg University, e-mail: n.karsten@uvt.nl.

Drs. Thijs Jansen
Thijs Janssen is onderzoeker aan de Tilburgse School voor Politiek en Bestuur van Tilburg University, e-mail: thijs.jansen@uvt.nl.
Artikel

De commissie op zoek naar de waarheid: willen weten hoe het echt zit

Een nadere beschouwing over de Visitatiecommissie wijkenaanpak

Tijdschrift Bestuurskunde, Aflevering 4 2013
Auteurs Maurice Cramers en Mark van Twist
SamenvattingAuteursinformatie

    This essay reports on an academic self-examination of the functioning of the Review committee on district approach. By assessing statistics, investigating problem areas, holding organized meetings with stakeholders, and having spontaneous visits, the committee tried to find out how things really are. This raised the question of whether the picture of reality that they obtained was really better in terms of being truer and more real? Accessing true reality is an understandable ambition for contributing to the quality of policy and implementation, but one that comes from a tragic (because it is ultimately unrealizable) desire. The experiences were always open to interpretation.
    After that, the committee had to find a way to convey its findings to the political and social arena where they could be discussed and exploited. At this stage, the committee’s report was a truth in itself. Finishing the report had to prompt a follow-up in the social and political arena by, in turn, reviewing how to take away from the encountered reality to a sufficient extent.
    The search for true reality yielded valuable catch on that belief in a truer reality behind the presented truth image is gone. By participating in administrative reality, those investigating seek the truth. But they do so in a context that is not looking for the truth.


Maurice Cramers
Drs. M. Cramers MSUS is beleidsadviseur bij het ministerie van Binnenlandse Zaken en Koninkrijksrelaties en was secretaris van de Visitatiecommissie wijkenaanpak.

Mark van Twist
Prof. dr. M. van Twist is decaan en bestuurder van de NSOB en hoogleraar Bestuurskunde aan de Erasmus Universiteit Rotterdam.
Artikel

Hoe beoordelen topambtenaren veranderingen?

De bijzondere positie van de Nederlandse topambtenaar

Tijdschrift Bestuurskunde, Aflevering 4 2013
Trefwoorden senior officials, reforms, public sector, international comparison
Auteurs Steven Van de Walle, Stephan Dorsman en Tamara Homan
SamenvattingAuteursinformatie

    This article shows how top officials in ten European countries evaluate changes in the public sector based on a number of dimensions, such as quality, cost-efficiency, ethics, effectiveness and the attractiveness of the public sector as an employer. Senior public officials in the Netherlands are compared to their counterparts from 9 other European countries. The study is based on the large-scale academic COCOPS Top Executive Survey, and answers from 3,173 top public sector officials were used.
    Results show that senior public officials in the Netherlands are very positive about changes in cost-efficiency and service quality in the public sector. Yet they are concerned about the attractiveness of the public sector as an employer and public trust in government. At the same time, senior public officials in the Netherlands appear to be among the most positive all nationalities about recent changes in how the public sector operates. Only with regard to changes in the attractiveness of the public sector as an employer are senior Dutch public officials considerably less optimistic.


Steven Van de Walle
Prof. dr. S. Van de Walle is verbonden aan de Erasmus Universiteit Rotterdam.

Stephan Dorsman
S.J. Dorsman MSc. is verbonden aan de Erasmus Universiteit Rotterdam.

Tamara Homan
T. Homan is verbonden aan de Erasmus Universiteit Rotterdam.

    Dramatic incidents, such as the 1986 Challenger Disaster, induce the instalment of a Commission to investigate the process that lead to the incident. The Commission attempts to reconstruct the many smaller and larger steps towards the one or several decisions and actions that turned out to be vital – and sometimes fatal. Most Commissions serve a dual purpose; the want to learn lessons and avert similar incidents to occur again, but they are also part of a process to allocate responsibilities and – sometimes – to point the blame. An analysis of Commission-reports reveals two dominant patterns in the narratives Commissions produce. One is relatively simple and identifies the decision or action that caused the incidents; it shows the mistakes that were made, when and by who, The lessons is often to not make the same mistake again. The second pattern is more complicated and produces less ‘crisp’ explanations for the incident. Decisions, actions take place in ambiguous, complex and inherently uncertain contexts. Actors acts amidst such complexity, are subject to all sorts of dynamics and pressures and in the process do things that look awkward or wrong in hindsight. Mistakes happen, not because actors are not smart enough or do the wrong things, but because they are an inherent element of complex decision making. The lesson that follows from that is for organizations that make important decisions under complex conditions to organize checks and balances and look for heterogeneity in their processes. That produces a difficult dilemma, given the ambivalent role of commissions. The second line of reasoning produces much richer lessons for policy, but is very ‘soft’ in casting blame. The first line of reasoning is clearer about responsibility and blame, but oversimplifies the lessons. That draws attention to a crucial – and yet unanswered – question for researchers, practitioners and also the general public; do we see them as platforms for learning or tools for sanctioning?


Hans de Bruijn
Prof. mr. J.A. de Bruijn is hoogleraar aan de Faculteit Techniek, Beleid en Management aan de TU Delft.

Martijn van der Steen
Dr. M. van der Steen is co-decaan en adjunct-directeur van de Nederlandse School voor Openbaar Bestuur (NSOB) in Den Haag.

    This article analyzes the inquiry into the financial problems at a large educational conglomerate, Amarantis, in the Netherlands. The article is solely based on the text of the report. From a learning point of view, assuming that inquiries should contribute to learning from the past to improve the present and future, there are three weaknesses in the approach followed by the commission. The first is that the commission looks at the principles for governing the organization to explain its fall. However, the principles adopted match very well with professional organizations and are used successfully in other professional organizations. The question why these principles were unsuccessful in the case of Amarantis has not been addressed in the report. Second, the report strongly focuses on the role of the top management of the organization and ignores the middle management, a critical layer in managing professional organisations. And third, by looking back the commission creates a bias of hindsight, ignoring the question of how the managers could have identified upcoming problems at that time.


Hans de Bruijn
Prof. mr. J.A. de Bruijn is hoogleraar aan de Faculteit Techniek, Beleid en Management aan de TU Delft.

    Interview with Winnie Sorgdrager, member of the Council of State of the Netherlands


Martijn van der Steen
Dr. M. van der Steen is co-decaan en adjunct-directeur van de Nederlandse School voor Openbaar Bestuur (NSOB) in Den Haag.
Artikel

Waarom burgers coproducent willen zijn

Een theoretisch model om de motivaties van coproducerende burgers te verklaren

Tijdschrift Bestuurskunde, Aflevering 4 2013
Trefwoorden Co-production, citizens, motivation
Auteurs Carola van Eijk en Trui Steen
SamenvattingAuteursinformatie

    In co-production processes, citizens and professionals both contribute to the provision of public services and try to enhance the quality of the services they produce. Although government offers several opportunities for co-production, not all citizens decide to actually take part. Current insights in citizens’ individual motivations offered by the co-production literature are limited. In this article, we integrate insights from different streams of literature to build a theoretical model that explains citizens’ motivations to co-produce. We test the model using empirical data of Dutch neighborhood watches.


Carola van Eijk
C.J.A. van Eijk MSc. (research) werkt als promovenda bij het Instituut Bestuurskunde, Universiteit Leiden.

Trui Steen
Dr. T.P.S. Steen is universitair hoofddocent bij het Instituut Bestuurskunde, Universiteit Leiden en bij KU Leuven Instituut voor de Overheid.
Artikel

Het commissierapport: inhoud als uitdrukking van een proces

Een nadere beschouwing van het rapport Samen werken met water van de Staatscommissie Duurzame Kustontwikkeling

Tijdschrift Bestuurskunde, Aflevering 4 2013
Trefwoorden commission, commission report, Veerman Commission, water safety
Auteurs Martin Schulz, Jony Ferket en Martijn van der Steen
SamenvattingAuteursinformatie

    In this contribution we analyze the content of the Veerman Commission’s report that in 2007/2008 advised the Dutch government on the necessity of measures to protect the coast against future rising waters and other climatological and environmental changes and challenges. We conclude that the content of the report is in itself an expression of the ongoing social and governmental debate and process that tries to create a sense of urgency since there is no real immediate crisis to facilitate changes. Thus the report is not only the result of the work of the commission (though its firm statements on the necessity of measures were clearly heard), but at the same time the reflection of an ongoing debate which also creates a new challenge for stakeholders in the water domain. The organizational recommendations of the commission to place the protection against rising waters as far away from day to day politics as possible have all been put into action, which is a noteworthy result. Still, it is the ongoing process between stakeholders that will determine the actual measures to be taken by the government water related bodies.


Martin Schulz
Dr. M. Schulz is zelfstandig onderzoeker en daarnaast verbonden aan de Nederlandse School voor Openbaar Bestuur (NSOB) in Den Haag en de Tilburgse School voor Politiek en Bestuur (TSPB) van de Universiteit van Tilburg.

Jony Ferket
J. Ferket MA is onderzoeker en leermanager bij de Nederlandse School voor Openbaar Bestuur (NSOB) in Den Haag.

Martijn van der Steen
Dr. M. van der Steen is codecaan en adjunct-directeur van de Nederlandse School voor Openbaar Bestuur (NSOB) in Den Haag.
Artikel

Lobbyen met een commissie

Over hoe de VNG met commissies agendeert en hoe dat soms mislukt

Tijdschrift Bestuurskunde, Aflevering 4 2013
Trefwoorden Lobby, Committee
Auteurs Rien Fraanje
SamenvattingAuteursinformatie

    Committees are connected with the political culture of the Netherlands. It is no surprise that organizations that promote certain interests aim at bringing forward their members’ interests by installing committees. Lobbying through a committee, however, is a delicate matter. What elements lead to a committee that is a successful instrument of lobby? A comparison between the committees of the Dutch Union of Municipalities (VNG) led by Jorritsma, Bovens and Van Aartsen on one hand and the committee led by Nijpels on the other shows that the denial of problems and shortcomings does not help the organization or person that asks for the advice of the committee. This person or organization benefits most if the committee points out existing displeasure with the functioning of the person or organization. Yet at the same time, the committee must present a way ahead and proposals for improvement. This gives a positive turn to the criticism and presents a perspective for improvement.


Rien Fraanje
Drs. M.J. Fraanje is bestuurskundige en als senior adviseur verbonden aan de Raad voor het openbaar bestuur. Hij was scribent van de VNG-Commissies Van Aartsen (2007) en Aarts (2008) en de Interbestuurlijke Taakgroep Gemeenten (2008, commissie-D’Hondt).

    The 2008 Dutch Parliamentary Enquiry Commission on Innovations in Education researched policy making for three innovations in Dutch secondary education. These innovations have been implemented in the 1990’s, but form a continuous cause of public concern. The commission concluded that policy making fell short on many points; government had neglected its duty to provide educational quality. The commission formulated several conditions to improve policy making. This article analyses the line of reasoning of the Commission and its effect. By looking back it tried to understand the policy results at the time of the enquiry. The highly politicized context in which the enquiry took place and the political aims of the research have probably contributed to the Commission’s choice for this approach. However, such an approach does not explain the political-administrative context of the policy process and the behaviour of the policy makers involved. In recent years, policy attention for educational quality has grown, but the conditions formulated by the Commission have not been applied due to policy dynamics and time pressure.


Ria Bronneman-Helmers
Dr. H.M. Bronneman-Helmers was sinds 1976 werkzaam bij het Sociaal en Cultureel Planbureau. Ze ging eind 2011 met pensioen.

    Interview with Jantine Kriens, chairwoman of the Association of Netherlands Municipalities.


Marieke van Genugten
Dr. M.L. van Genugten is universitair docent bestuurskunde aan het Institute for Management Research, Radboud Universiteit Nijmegen.

Henk Wesseling
Drs. H.W.M. Wesseling is hoofd Taskforce Bestuur en informatieveiligheid Dienstverlening, verder verbonden met Berenschot.
Artikel

Twee perspectieven op de eerste overheid

Tijdschrift Bestuurskunde, Aflevering 3 2013
Trefwoorden local government, new localism, modernization model, political community model
Auteurs Marcel Boogers en Bas Denters
SamenvattingAuteursinformatie

    Dutch local government is more and more regarded as a ‘first government’. Vision documents of the association of municipalities and national policy plans stress the importance of local government for improving public governance. This ‘new localism’ builds upon two conflicting perspectives to local government: the modernization model and the political community model. As a result, local governments are becoming overloaded by many new and conflicting demands. A debate about how both perspectives to the ‘first government’ can be balanced, is therefore needed.


Marcel Boogers
Prof. dr. M. Boogers is bijzonder hoogleraar Innovatie en Regionaal Bestuur aan de Universiteit Twente en senior adviseur bij BMC.

Bas Denters
Prof. dr. B. Denters is hoogleraar Bestuurskunde aan de Universiteit Twente en wetenschappelijk directeur van het Netherlands Institute of Government (NIG).

    Interview with Gert-Jan Buitendijk, director-general Administration and Kingdom Relations at the Ministry of the Interior and Kingdom Relations.


Henk Wesseling
Drs. H.W.M. Wesseling is hoofd Taskforce Bestuur en informatieveiligheid Dienstverlening (BID), verder verbonden met Berenschot.
Artikel

Eén gezin, één plan, één regisseur: de gemeente aan zet

Tijdschrift Bestuurskunde, Aflevering 3 2013
Trefwoorden frontline-approach, coordination of care, governance of networks, multiproblem households, decentralization in the Dutch social domain
Auteurs Mirjan Oude Vrielink, Helga Koper en Lydia Sterrenberg
SamenvattingAuteursinformatie

    In the coming years, a major decentralization operation in the social sector will make the Dutch municipalities fully responsible for support, assistance and home care. The starting point for decentralization is the ‘one family, one plan, one coordinator’-approach. Under municipal reign, professionals will have to coordinate their actions in order to provide more customized services and to enhance citizens’ involvement. In this contribution we discuss two pilots, of the municipalities of Enschede and Leeuwarden, which have experimented with the new approach. We describe the background, institutional structure and results and conclude that there is evidence that the new approach has worked. We end with a reflection on the present challenges that municipalities are confronted with, when applying the approach under the current conditions of new responsibilities and severe budget cuts.


Mirjan Oude Vrielink
Dr. M.J. Oude Vrielink is senior onderzoeker aan de Universiteit Twente.

Helga Koper
H. Koper is senior projectleider bij Platform31.

Lydia Sterrenberg
Dr. ir. L. Sterrenberg is senior projectleider bij Platform31.
Artikel

Co-regulering: niet doen! Of toch?

Een essay over de beoordeling van co-regulering vanuit twee interpretaties van governance

Tijdschrift Bestuurskunde, Aflevering 3 2013
Trefwoorden co-regulation, inspection, governance, assessment
Auteurs Haiko van der Voort
SamenvattingAuteursinformatie

    Public regulators and inspectorates are increasingly involved in self-regulatory initiatives. This contribution is about co-regulation, which are co-ordination efforts among public regulators and self-regulating institutions. In co-regulation arrangements typical regulation and oversight activities, such as standard setting, information gathering and sanctioning become subjects of co-ordination between public and private actors. Co-regulation arrangements are typically network efforts. At the same time ‘regulation’ has a hierarchical connotation. This paradox shows in interpretations of ‘governance’ and ‘the move from government to governance’, the latter being a popular phrase qualifying a change of the government’s role in society. Main question in this paper is what the changing role of government in society means for the assessment of co-regulation. Based on literature two implicit, but opposing interpretations of ‘governance’ and the change are described. This implicitness may cause unsound assessments of co-regulation, either too tough or too lenient. In this contribution the normative implications of both interpretations are made explicit for co-regulation. The argument is illustrated by the case of co-regulation in the Dutch coach travel industry.


Haiko van der Voort
Dr. H.G. van der Voort is docent bij de Faculteit Techniek, Bestuur en Management van de TU Delft. In juni is hij gepromoveerd op het onderwerp van dit artikel.

    Interview with Hugo Backx, director public health, municipal health service Hart voor Brabant.


Cees Paardekooper
Drs. C.M.M. Paardekooper is adviseur bij WagenaarHoes Organisatieadvies.

Marieke van Genugten
Dr. M.L. van Genugten is universitair docent bestuurskunde aan het Institute for Management Research, Radboud Universiteit Nijmegen.
Artikel

Nederlands klimaatmitigatiebeleid top-down of bottom-up?

Onderzoek naar de gemeentelijke sturingsrol binnen het klimaatmitigatiebeleid

Tijdschrift Bestuurskunde, Aflevering 3 2013
Trefwoorden multilevel governance, local climate mitigation policy, governance arrangements, environmental policy, process management, project management
Auteurs Harm Harmsen en Machiel Lamers
SamenvattingAuteursinformatie

    Our research question is: how do Dutch municipalities practice their local steering role within climate mitigation policy? Policy documents of twelve municipalities have been analysed and corresponding policymakers have been interviewed. Our research illustrates that the Dutch government is struggling with the changing relations with society and the growing dependency on it for reaching policy targets. According to literature, the governmental steering role of process management is expected to be more effective in situations of high dependency. However, the policy strategies of municipalities meet characteristics of project management. Meanwhile, the project targets are not controllably formulated and rely solely on actions of other local parties. The ministry has assigned municipalities to use this project management style, to implement the projects in a top-down manner, and to find partners after the implementation phase. Municipal policymakers indicate that they are facing problems afterwards, because the ‘partners’ have interests that do not correspond with the projects as formulated by the municipalities. It is more effective to negotiate with the other parties. This is necessary in order to formulate collective policy targets that meet the interests of all of the participating parties in accordance with the theory of network governance and process management.


Harm Harmsen
Ir. T.H. Harmsen is promovendus en docent bij de leerstoelgroep Milieubeleid van Wageningen UR.

Machiel Lamers
Dr. M.A.J. Lamers is universitair docent bij de leerstoelgroep Milieubeleid van Wageningen UR.
Artikel

De gemeente als eerste overheid in kruiend ijs

Tijdschrift Bestuurskunde, Aflevering 3 2013
Auteurs Marieke van Genugten, Cees Paardekooper, Henk Wesseling e.a.
SamenvattingAuteursinformatie

    In this issue of Bestuurskunde we deal with the claim that municipalities should be first port of call for citizens when it comes to the provision of public services. We discuss what this position means for municipalities and which challenges and dangers it brings.


Marieke van Genugten
Dr. M.L. van Genugten is universitair docent bestuurskunde aan het Institute for Management Research, Radboud Universiteit Nijmegen.

Cees Paardekooper
Drs. C.M.M. Paardekooper is adviseur bij WagenaarHoes Organisatieadvies.

Henk Wesseling
Drs. H.W.M. Wesseling is hoofd Taskforce Bestuur en informatieveiligheid Dienstverlening (BID), verder verbonden met Berenschot.

Mirjan Oude Vrielink
Dr. M.J. Oude Vrielink is senior onderzoeker aan de Universiteit Twente.
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