Zoekresultaat: 230 artikelen

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Artikel

Hoe word je wethouder? Een onderzoek naar de transparantie en het democratisch gehalte van de wethoudersvoordracht

Een onderzoek naar de transparantie en het democratisch gehalte van de wethoudersvoordracht

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2014
Auteurs Julien van Ostaaijen
SamenvattingAuteursinformatie

    This article addresses the question how aldermen are selected and nominated and how this process is related to a number of democratic values like popular influence and transparency. The central question is how one becomes an alderman in the Netherlands. To answer this central question a document analysis has been carried out and 137 interviews with aldermen have been held in 77 municipalities that were selected on geographical dispersion and number of inhabitants. The research shows that the process until the appointment of aldermen is little transparent and democratic for the outside world. In the large majority of the cases aldermen are asked an nominated from within a political party. The road to becoming an alderman is not closed, in principle everyone can become an alderman, but it is also not transparent and accessible for everyone. For this the selection and nomination is too much tied up to and decided in political party networks. However, gradually changes occur in this closed party bastion, because now parties more often are forced to look for suitable candidates outside the party.


Julien van Ostaaijen
Dr. J.J.C. van Ostaaijen is werkzaam als onderzoeker en docent aan de Tilburgse School voor Politiek en Bestuur (Tilburg University).

    Nowadays municipalities in the Netherlands work together more intensively with other municipalities in the region. Also cooperation with companies, institutions and societal organizations is more often looked for at the regional level. In practice this brings along many problems and difficulties. For several reasons it appears not to be easy to combine the implementation strengths of municipalities and societal partners. This article presents a new approach (based on the theory of ‘new regionalism’) to regional implementation strength. This approach is not only about designing regional administrations, but is mainly about the factors that induce administrations as well as companies and institutions to commit themselves jointly for the region. To increase the regional implementation strength more is needed than the formation of a regional administrative structure in which municipalities do not cooperate in a non-committal manner. To induce municipalities and societal partners to commit themselves jointly to handling new tasks or new challenges it is also necessary to have a clear strategic vision on these issues that binds parties and makes them enthusiastic and that regional cooperation is rooted in a societal breeding ground. It also asks for an administrative structure that does justice to the contribution every municipality and societal partner makes to the realization of the strategy and for a democratic involvement of municipal councils and sector-based interest groups.


Marcel Boogers
Prof. dr. M.J.G.J.A. Boogers is hoogleraar Innovatie en Regionaal Bestuur bij de vakgroep Bestuurskunde van de faculteit Management en Bestuur aan de Universiteit Twente en senior adviseur Openbaar Bestuur bij BMC.
Artikel

De zoektocht naar goed bestuur

Een analyse van botsende waarden in de publieke sector

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2014
Auteurs Remco Smulders, Gjalt de Graaf en Leo Huberts
SamenvattingAuteursinformatie

    In the public as well as the semi-public sector numerous codes of good governance have been written. Although theses codes clearly lay down which public values must be the foundation of our administration, our newspapers often show examples of bad governance. It is striking that these codes mostly just picture an ideal, but do not give insight in tough considerations. In this article the authors show that different public values mentioned in codes are all worth pursuing as such, but that they in practice collide with each other. The manner in which administrators, managers and executives cope with such dilemmas, determines public opinion on good governance. Two cases have been researched: a municipality and a hospital. Through a Q-research six value patterns are demonstrated to exist in these cases. In addition (through interviews) the authors have discovered which values exactly collide in the cases, and which strategies are used to cope with collisions of values.


Remco Smulders
R.G. Smulders MSc deed bij de Vrije Universiteit te Amsterdam onderzoek naar publieke waarden in opdracht van het Ministerie van Binnenlandse zaken en Koninkrijksrelaties en is nu als junior onderzoeker/adviseur verbonden aan Partners +Pröpper.

Gjalt de Graaf
Dr. G. de Graaf is universiteit hoofddocent Bestuurskunde aan de Vrije Universiteit te Amsterdam en redacteur van Bestuurswetenschappen.

Leo Huberts
Prof. dr. L.W.J.C. Huberts is hoogleraar Bestuurskunde aan de Vrije Universiteit te Amsterdam.
Artikel

What the frack?

Politiserende deliberatie in de besluitvorming over schaliegas

Tijdschrift Bestuurskunde, Aflevering 2 2014
Trefwoorden wicked problems, shale gas, hydraulic fracturing, deliberation
Auteurs Tamara Metze
SamenvattingAuteursinformatie

    Within the past two years, hydraulic fracturing for shale gas became a highly contested technology in the Netherlands. Possible negative environmental impacts are at strained terms with possible economic, energy and geo-political benefits. In addition, there are many scientific uncertainties about, for example water contamination, methane emissions, the amounts of gas to extract and the risk of earth quakes. Societal conflict and scientific uncertainties make fracking for shale gas a wicked problem for decision makers. This article demonstrates that the Dutch Ministry of Economic Affairs has implemented several instruments for deliberation, such as a consultation round with stakeholders and a sound board for an independent research. These failed to lead to the desired support for fracking. In this contribution, I demonstrate that these instruments led to reason giving but not to structuring of the problem. They were used by governmental actors and protest groups as a political platform that was fuel for the political conflict.


Tamara Metze
Dr. T. Metze is verbonden aan de Universiteit van Tilburg.
Artikel

Politiek, participatie en experts in de besluitvorming over super wicked problems

Tijdschrift Bestuurskunde, Aflevering 2 2014
Trefwoorden wicked problems, scientific knowledge, social engineering, deliberative democracy
Auteurs Tamara Metze en Esther Turnhout
SamenvattingAuteursinformatie

    This special issue focusses on deliberative elements in deciding over wicked problems. We present four case studies in which some form of deliberation was organized: the placement of mobile phone masts, hydraulic fracturing for shale gas, the failed HPV vaccination campaign and climate dialogues organized to enhance deliberative knowledge production over climate change. The case studies demonstrate how each of the deliberative processes has become politicized and that deliberative governance runs the risk of turning into a technocratic policy approach.


Tamara Metze
Dr. T.A.P. Metze is verbonden aan de Universiteit van Tilburg.

Esther Turnhout
Dr. E. Turnhout is verbonden aan de Universiteit van Wageningen.
Artikel

Verandermanagement en beleid: waarom vertonen professionals weerstand tegen nieuw beleid?

Tijdschrift Bestuurskunde, Aflevering 2 2014
Trefwoorden public policy,, change management, policy implementation, public management, resistance to change
Auteurs Lars Tummers
SamenvattingAuteursinformatie

    Professionals often have problems with governmental policies they have to implement. This can lead to diminished legitimacy and lower policy performance. The goal of this article is to identify the main reasons why professionals resist implementing new policies. An interdisciplinary approach is taken. From public administration literature, I use the policy alienation model, which consists of five dimensions: strategic, tactical and operational powerlessness, societal meaninglessness and client meaninglessness. These are possible reasons why professionals resist public policies (‘resistance to change’, a concept drawn from change management literature). I test these assumptions using a survey among 1,317 healthcare professionals. The results show that when professionals experience that a policy is meaningless for society or for their own clients, they show strong resistance. A lack of perceived influence is much less important in explaining resistance, although this is partly dependent on the particular profession someone belong to. The policy alienation model can help policy makers and managers to develop policies which are accepted by professionals. The article ends with practical recommendations for policy makers, managers and professionals.


Lars Tummers
Dr. L.G. Tummers is verbonden aan de opleiding bestuurskunde van de Erasmus Universiteit Rotterdam en het Center for the Study of Law & Society van de University of California, Berkeley.
Artikel

De grote verbouwing

Een bestuurskundig perspectief op veranderingen in stelsels van publieke voorzieningen

Tijdschrift Bestuurskunde, Aflevering 1 2014
Trefwoorden public management reform, New Public Management, New Public Governance
Auteurs Philip Marcel Karré en Cees Paardekooper
SamenvattingAuteursinformatie

    The Netherlands is engaged in reforming several of its public service provision sectors by limiting their hybrid (mixed public/private) character. This special issue deals with these reforms. We have a closer look at the systems of transport, education and housing, and also discuss reforms of the Dutch nation state. Each article poses three basic questions: why has the sector evolved as it has? Why is change seen as necessary? And how does this process take place? By doing so, we draw general lessons on how the Netherlands deals with system change and public management reform.


Philip Marcel Karré
Dr. P.M. Karré is programmaleider van de professional master Urban Management aan de Hogeschool van Amsterdam. Hij doet onderzoek naar de governance van hybride organisaties (www.hybrideorganisaties.nl).

Cees Paardekooper
Drs. C. Paardekooper is adviseur bij WagenaarHoes.
Artikel

Vastgeklonken aan de Fyra

Een pad-afhankelijkheidsanalyse van de onvermijdelijke keuze voor de falende flitstrein

Tijdschrift Bestuurskunde, Aflevering 1 2014
Trefwoorden complex decision-making, high-speed railways, megaprojects, path-dependency
Auteurs Lasse Gerrits en Peter Marks
SamenvattingAuteursinformatie

    In the spring of 2013, the Dutch railway operator, High Speed Alliance, cancelled the acceptance procedures for V250 high-speed train sets they ordered from Italian manufacturer AnsaldoBreda after numerous problems with the build quality and safety systems. It is the latest chapter in a series of failed attempts to build and run a high-speed railway link between Amsterdam and Paris. Inevitably, the question of who was responsible for the decision to order the V250 has become prominent. We study 20 years of public decision-making by analysing the content of over 1,200 documents. Using David’s and Arthur’s theory of path-dependency, we conclude that all the decisions that were taken during those two decades created a situation in which the choice for the V250 was nothing more than an inevitable gamble. It can therefore be concluded that all parties involved, from the railway operator to Parliament, have contributed to the current failure.


Lasse Gerrits
Dr. L.M. Gerrits is als universitair hoofddocent verbonden aan de vakgroep Bestuurskunde van de Erasmus Universiteit Rotterdam.

Peter Marks
Dr. P.K. Marks is als universitair docent verbonden aan de vakgroep Bestuurskunde van de Erasmus Universiteit Rotterdam.
Artikel

Lessen en conclusies uit vier keer stelselwijziging

Tijdschrift Bestuurskunde, Aflevering 1 2014
Trefwoorden public management reform, governance arrangements
Auteurs Philip Marcel Karré en Cees Paardekooper
SamenvattingAuteursinformatie

    This concluding article of our special issue on public management reform in the Netherlands summarizes the information presented in the individual articles. We conclude that reform is often an incremental process, aimed at streamlining existing governance arrangements rather than creating and rolling out grand new designs.


Philip Marcel Karré
Dr. P.M. Karré is als programmaleider van de professional master Urban Management aan de Hogeschool van Amsterdam. Hij doet onderzoek naar de governance van hybride organisaties (www.hybrideorganisaties.nl).

Cees Paardekooper
Drs. C. Paardekooper is adviseur bij WagenaarHoes.
Artikel

Ondoordacht sleutelen

Reflecties op bestuurlijke geilheid en de complexiteit van sociale systemen door Roel in ’t Veld

Tijdschrift Bestuurskunde, Aflevering 1 2014
Trefwoorden public management reform
Auteurs Philip Karré en Cees Paardekooper
SamenvattingAuteursinformatie

    This text provides a summary of an interview we conducted with Roel in ’t Veld, who (as an academic, advisor and civil servant) is a veteran of public management reform in the Netherlands. In ’t Veld criticizes the approach often taken by these reforms, as they are often not based on an in-depth study of the problem in question and its historic background. Scholars in public administration should not only provide critical assessments of reforms from the side-lines but should also get their hands dirty and participate in them.


Philip Karré
Dr. P.M. Karré is programmaleider van de professional master Urban Management aan de Hogeschool van Amsterdam. Hij doet onderzoek naar de governance van hybride organisaties (www.hybrideorganisaties.nl).

Cees Paardekooper
Drs. C. Paardekooper is adviseur bij WagenaarHoes.
Artikel

Kwaliteit als sleutel tot overheidsinterventie: een reflectie op de beleidsassumpties van autonomievergroting in het primair onderwijs

Tijdschrift Bestuurskunde, Aflevering 1 2014
Trefwoorden primary education, organizational autonomy, autonomization
Auteurs Marlies Honingh en Sandra van Thiel
SamenvattingAuteursinformatie

    In the 1980s, the organizational autonomy of primary schools in the Netherlands was increased to improve the quality of education. Today, new restrictions are being imposed on this autonomy, again as a means to improve educational quality. This article discusses whether this change can be seen as a systemic change or rather a further streamlining of the policies started in the 1980s.


Marlies Honingh
Dr. M.E. Honingh is als universitair docent verbonden aan de Radboud Universiteit Nijmegen.

Sandra van Thiel
Prof. dr. S. van Thiel is hoogleraar Bestuurskunde aan de Radboud Universiteit Nijmegen.
Artikel

Successen en rafelrandjes: Stelselwijzigingen in het Openbaar Vervoer

Tijdschrift Bestuurskunde, Aflevering 1 2014
Trefwoorden public transport, New Public Management
Auteurs Wijnand Veeneman
SamenvattingAuteursinformatie

    During the 1980s and 1990s, successive Dutch governments reformed public transport by introducing market-type mechanisms. However, these New Public Management-style reforms have only been introduced half-heartedly because governments also tried to avoid the negative effects of NPM. On some fronts, the reforms have undoubtedly led to improved quality (better and newer material) and more choice for governments regarding how to organize public transport because there are several new providers. But on other fronts, these positive effects have been hampered by fragmentation, leading to calls for another overhaul of the system. This article chronicles the developments in public transport and discusses which new steps could be taken.


Wijnand Veeneman
Dr. W.W. Veeneman is als universitair hoofddocent Organisatie & Management verbonden aan de Technische Universiteit Delft.

    In policy practice sometimes organizational arrangements appear that at first glance manifest itself as cooperative relations between private organizations, but about which on second thoughts the question can be asked if after all there is an active input from the side of the government. This is for instance the case in the construction of biogas infrastructures. In this article the authors discuss if we can talk about PPC after all. In the debate on governance this question is important because in the design of PPC the public interest involved must be sufficiently guaranteed in terms of control and accountability. On the basis of a confrontation between the results of a literature review and an empirical study of the case of a Green Gas pipeline in North-East Friesland (‘Biogasleiding Noordoost Fryslân’) in the Netherlands, the authors conclude that public steering in practice can take a form in disguise. Using ‘intermediate’ civil law legal persons, governmental influence indeed can be and is exercised during the cooperation. Especially law poses specific demands on control and accountability to take care of public interests, like the promotion of the use of renewable energy. Likewise in this kind of projects, especially in comparison with pure private-private cooperation, the public and if possible even the public law regulation must be safeguarded, for instance by transparency of form and content of steering. Of course this has to be done with preservation of the cooperative nature that is typical of PPC.


Maurits Sanders
Dr. M.P.T. Sanders is hoofddocent Bestuurskunde bij Saxion Hogescholen, zakelijk directeur van het Netherlands Institute of Government (NIG) en onlangs gepromoveerd aan de Faculteit Management en Bestuur van de Universiteit Twente.

Michiel Heldeweg
Prof. mr. dr. M.A. Heldeweg is hoogleraar Public Governance Law aan de Faculteit Management en Bestuur van de Universiteit Twente.
Artikel

In dienst van beleid of in dienst van de democratie?

Een studie naar de waarden achter overheidscommunicatie

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2014
Auteurs Harrie van Rooij en Noelle Aarts
SamenvattingAuteursinformatie

    More than twelve years after the appearance of the report of the Dutch Committee on the Future of Government Communication (‘Commissie Toekomst Overheidscommunicatie’) communication as the responsibility of the government is an important issue of debate and a discipline that is alive and kicking. We may even conclude that communication – in the terminology of this report – has conquered a place in the heart of policy. A lot is still unclear about the communicative function of government. On the normative question ‘why should the government communicate’ diverging answers are possible. However, the question is hardly discussed in practice and in science. For this reason the positioning of government communication as a separate discipline is also unclear. Reflection on the elementary values behind the discipline can reveal themes that have been invisible so far. The article investigates which values and motives are attached in theory and in practice to communication as a governmental function. For this reason a content analysis has been carried out of a number of volumes of five Dutch magazines (practical and scientific). The authors conclude that for professionals communication mainly is an instrument to support policy goals. The possibility to make a purposeful contribution with government communication to democratic values hardly is brought about, not so much in Communication Science as in Public Administration.


Harrie van Rooij
Drs. H.J.M. van Rooij is werkzaam bij het Ministerie van Financiën als beleidsadviseur op het gebied van strategische overheidscommunicatie.

Noelle Aarts
Prof. dr. M.N.C. Aarts is verbonden als bijzonder hoogleraar strategische communicatie aan de Universiteit van Amsterdam en als universitair hoofddocent aan de Universiteit Wageningen.
Artikel

Klein maar fijn?

De effecten van kleinschaligheid op het karakter van politiek en democratie

Tijdschrift Beleid en Maatschappij, Aflevering 4 2013
Trefwoorden State Size, Dutch Caribbean Islands, Democracy, Good Governance, Personalistic Politics
Auteurs Dr. Wouter Veenendaal
SamenvattingAuteursinformatie

    Whereas the six Dutch islands in the Caribbean all have a (very) limited population size, analyses of political problems on the islands rarely seem to take the variable of state size into account. The available academic literature demonstrates that the population size of states has a strong influence on the quality of democratic governance, although scholars disagree on the question whether smallness is an asset or an obstacle to democratic development. After a discussion of this theoretical literature, the present article proceeds with a presentation of field research in three small island states (St. Kitts and Nevis, Seychelles, and Palau) in which the political consequences of a limited population size are analyzed. This analysis reveals that a number of size-related effects can be observed in all three examined island states, among which a tendency to personalistic competition, strong polarization between parties and politicians, particularistic relationships between voters and their representatives, and a dominant position of the political executive vis-à-vis other institutions. A subsequent analysis of the contemporary political situation on the Dutch Caribbean islands shows that the observed problems also play a role on these islands, which indicates that smallness is perhaps of greater significance than is now often supposed.


Dr. Wouter Veenendaal
Wouter Veenendaal is docent bij het Instituut Politieke Wetenschap van de Universiteit Leiden. In de afgelopen drie jaar is hij als promovendus werkzaam geweest bij hetzelfde instituut. Zijn promotieonderzoek heeft betrekking op de invloed van bevolkingsgrootte op de ontwikkeling en consolidatie van democratie, met daarin een specifieke focus op politiek en democratie in microstaten. E-mail: veenendaalwp@fsw.leidenuniv.nl.
Artikel

Burgertevredenheid met lokaal gemeentebeleid: meten is weten

Tijdschrift Beleid en Maatschappij, Aflevering 4 2013
Trefwoorden citizen satisfaction, municipal policy, Benefit-of-the-Doubt method, Weighting, Multidimensionality
Auteurs Prof. dr. Nicky Rogge, Prof. dr. Simon De Jaeger en Gilles Naets MA
SamenvattingAuteursinformatie

    Local officials, policy makers and scholars are increasingly interested in using citizen satisfaction surveys as an instrument to evaluate and analyze the performances and services of municipalities. The key reason for this popularity is the increasing awareness that citizen satisfaction ratings can give a good identification of the effectiveness of the municipal policy. However, a consistent approach to measure citizen satisfaction of the municipal policy in a multidimensional manner has yet to emerge. The construction of such a multi-criteria satisfaction score on municipal policy is indeed an intricate matter with several conceptual and methodological difficulties to overcome. One important difficulty is the question how to aggregate multiple aspects of municipal policy into an overall satisfaction measure. The current paper advocates the ‘Benefit-of-the-Doubt’ (BoD) methodology to weigh and summarize citizen satisfaction ratings on multiple dimensions and tasks of municipal policy into an overall citizen satisfaction score. The label ‘benefit-of-the-doubt’ highlights the main conceptual starting point of the method: in the absence of detailed knowledge on the correct weights for the different dimensions and tasks of the municipality, the BoD-model looks for each evaluated municipality for the most favourable set of weights. As municipalities are usually rather sensitive about being compared and evaluated against each other, this quality is clearly an important advantage of the BoD-model. We present both a static and dynamic version of the model.


Prof. dr. Nicky Rogge
Nicky Rogge is docent en onderzoeker aan de faculteit Economie en Bedrijfswetenschappen in Brussel van de associatie Katholieke Universiteit Leuven, e-mail: Nicky.Rogge@Hubrussel.be.

Prof. dr. Simon De Jaeger
Simon De Jaeger is docent en onderzoeker aan de faculteit Economie en Bedrijfswetenschappen in Brussel van de associatie Katholieke Universiteit Leuven, e-mail: Simon.Dejaeger@Hubrussel.be.

Gilles Naets MA
Gilles Naets behaalde zijn master in de Handelswetenschappen aan de Hogeschool-Universiteit Brussel.
Artikel

Hoe beoordelen topambtenaren veranderingen?

De bijzondere positie van de Nederlandse topambtenaar

Tijdschrift Bestuurskunde, Aflevering 4 2013
Trefwoorden senior officials, reforms, public sector, international comparison
Auteurs Steven Van de Walle, Stephan Dorsman en Tamara Homan
SamenvattingAuteursinformatie

    This article shows how top officials in ten European countries evaluate changes in the public sector based on a number of dimensions, such as quality, cost-efficiency, ethics, effectiveness and the attractiveness of the public sector as an employer. Senior public officials in the Netherlands are compared to their counterparts from 9 other European countries. The study is based on the large-scale academic COCOPS Top Executive Survey, and answers from 3,173 top public sector officials were used.
    Results show that senior public officials in the Netherlands are very positive about changes in cost-efficiency and service quality in the public sector. Yet they are concerned about the attractiveness of the public sector as an employer and public trust in government. At the same time, senior public officials in the Netherlands appear to be among the most positive all nationalities about recent changes in how the public sector operates. Only with regard to changes in the attractiveness of the public sector as an employer are senior Dutch public officials considerably less optimistic.


Steven Van de Walle
Prof. dr. S. Van de Walle is verbonden aan de Erasmus Universiteit Rotterdam.

Stephan Dorsman
S.J. Dorsman MSc. is verbonden aan de Erasmus Universiteit Rotterdam.

Tamara Homan
T. Homan is verbonden aan de Erasmus Universiteit Rotterdam.

    This article analyzes the inquiry into the financial problems at a large educational conglomerate, Amarantis, in the Netherlands. The article is solely based on the text of the report. From a learning point of view, assuming that inquiries should contribute to learning from the past to improve the present and future, there are three weaknesses in the approach followed by the commission. The first is that the commission looks at the principles for governing the organization to explain its fall. However, the principles adopted match very well with professional organizations and are used successfully in other professional organizations. The question why these principles were unsuccessful in the case of Amarantis has not been addressed in the report. Second, the report strongly focuses on the role of the top management of the organization and ignores the middle management, a critical layer in managing professional organisations. And third, by looking back the commission creates a bias of hindsight, ignoring the question of how the managers could have identified upcoming problems at that time.


Hans de Bruijn
Prof. mr. J.A. de Bruijn is hoogleraar aan de Faculteit Techniek, Beleid en Management aan de TU Delft.
Artikel

Waarom burgers coproducent willen zijn

Een theoretisch model om de motivaties van coproducerende burgers te verklaren

Tijdschrift Bestuurskunde, Aflevering 4 2013
Trefwoorden Co-production, citizens, motivation
Auteurs Carola van Eijk en Trui Steen
SamenvattingAuteursinformatie

    In co-production processes, citizens and professionals both contribute to the provision of public services and try to enhance the quality of the services they produce. Although government offers several opportunities for co-production, not all citizens decide to actually take part. Current insights in citizens’ individual motivations offered by the co-production literature are limited. In this article, we integrate insights from different streams of literature to build a theoretical model that explains citizens’ motivations to co-produce. We test the model using empirical data of Dutch neighborhood watches.


Carola van Eijk
C.J.A. van Eijk MSc. (research) werkt als promovenda bij het Instituut Bestuurskunde, Universiteit Leiden.

Trui Steen
Dr. T.P.S. Steen is universitair hoofddocent bij het Instituut Bestuurskunde, Universiteit Leiden en bij KU Leuven Instituut voor de Overheid.
Artikel

Eén gezin, één plan, één regisseur: de gemeente aan zet

Tijdschrift Bestuurskunde, Aflevering 3 2013
Trefwoorden frontline-approach, coordination of care, governance of networks, multiproblem households, decentralization in the Dutch social domain
Auteurs Mirjan Oude Vrielink, Helga Koper en Lydia Sterrenberg
SamenvattingAuteursinformatie

    In the coming years, a major decentralization operation in the social sector will make the Dutch municipalities fully responsible for support, assistance and home care. The starting point for decentralization is the ‘one family, one plan, one coordinator’-approach. Under municipal reign, professionals will have to coordinate their actions in order to provide more customized services and to enhance citizens’ involvement. In this contribution we discuss two pilots, of the municipalities of Enschede and Leeuwarden, which have experimented with the new approach. We describe the background, institutional structure and results and conclude that there is evidence that the new approach has worked. We end with a reflection on the present challenges that municipalities are confronted with, when applying the approach under the current conditions of new responsibilities and severe budget cuts.


Mirjan Oude Vrielink
Dr. M.J. Oude Vrielink is senior onderzoeker aan de Universiteit Twente.

Helga Koper
H. Koper is senior projectleider bij Platform31.

Lydia Sterrenberg
Dr. ir. L. Sterrenberg is senior projectleider bij Platform31.
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