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Artikel

Wie is hier onredelijk!?

Een analyse van de maatschappelijke dynamiek rondom de HPV-vaccinatiecampagne

Tijdschrift Bestuurskunde, Aflevering 2 2014
Trefwoorden scientific advice, vaccination, well-ordered science
Auteurs Albert Meijer, Paulus Lips en Huub Dijstelbloem
SamenvattingAuteursinformatie

    This article presents an analysis of the introduction of the HPV vaccine into the National Vaccination Program in the Netherlands. This introduction resulted in public debate and resistance and eventually a low turn-out (45% while 85% was expected). The question is what we can learn from this specific case about trust of citizens in scientific advice and political decision-making around medical issues. Our qualitative empirical research highlights that trust in scientific advice was undermined by a combination of criticism from peers, a critical approach in the mass media and a strong campaign through social media. Our analysis shows that these factors can be understood as partly resulting from a transition to a network society. We conclude that the network society demands a more open approach of scientific advice both in terms of who they discuss issues with and what kinds of arguments are permitted in the debate.


Albert Meijer
Dr. A.J. Meijer is universitair hoofddocent van de Universiteit Utrecht.

Paulus Lips
Drs. P. Lips is huisarts.

Huub Dijstelbloem
Prof. dr. H.O. Dijstelbloem is senior scientific staff member WRR.
Artikel

Groeiend ongemak

Bestuurderspartijen en de constructie van het vertrouwen in de overheid

Tijdschrift Bestuurskunde, Aflevering 2 2014
Trefwoorden trust, political parties, party manifestos
Auteurs Thomas Schillemans en Paul den Otter
SamenvattingAuteursinformatie

    Decreasing trust in government is almost universally considered to be a troubling fact of life for governments. Even though many politicians, administrators and commentators assume that the public’s trust in government is waning, the empirical data from the Netherlands are not unequivocal. This suggests that the assumed crisis of trust is not ‘just’ an empirical fact but is also to some extent a social construction. This article analyses how the major Dutch political parties have contributed to the narrative of a ‘failing government’. It does so by analysing their party programs over the last half century (95 programs in total). The analysis demonstrates that the major political parties are increasingly inconvenient with the effectiveness and efficiency of government, the traditional role of bureaucracies and the tasks of civil servants. This narrative harks back to the parties themselves and becomes increasingly inconvenient. If it is true that government fails to meet their standards, as they now all claim, what does that disclose about government policies for which those parties have been responsible?


Thomas Schillemans
Dr. T. Schillemans is universitair docent aan de Utrechtse School voor Bestuurs- en Organisatiewetenschap, Universiteit Utrecht.

Paul den Otter
P.H. den Otter, Msc, is bestuurskundige en verbonden aan de gemeente Haarlem.
Artikel

Woningcorporaties: meer dan een eeuw hybriditeit

Tijdschrift Bestuurskunde, Aflevering 1 2014
Trefwoorden housing, social housing associations, hybridity
Auteurs Marja Elsinga en Jan van der Schaar
SamenvattingAuteursinformatie

    Since 1901, Dutch social housing is organized as a hybrid system. Over the years, this system has continually adapted to outside forces and demands. Lately it has come under pressure, especially as the negative side effects of housing associations becoming autonomous have become apparent. This article describes the history of social housing in the Netherlands since 1901, and discusses whether the negative side effects of hybridity should be used as an argument for a major overhaul of the system.


Marja Elsinga
Prof. dr. ir. M.G. Elsinga is hoogleraar Housing Institutions & Governance aan de Technische Universiteit Delft.

Jan van der Schaar
Prof. dr. ir. J. van der Schaar is gasthoogleraar Volkshuisvesting aan de Universiteit van Amsterdam en geassocieerd partner bij RIGO Research en Advies BV.
Artikel

Hoe beoordelen topambtenaren veranderingen?

De bijzondere positie van de Nederlandse topambtenaar

Tijdschrift Bestuurskunde, Aflevering 4 2013
Trefwoorden senior officials, reforms, public sector, international comparison
Auteurs Steven Van de Walle, Stephan Dorsman en Tamara Homan
SamenvattingAuteursinformatie

    This article shows how top officials in ten European countries evaluate changes in the public sector based on a number of dimensions, such as quality, cost-efficiency, ethics, effectiveness and the attractiveness of the public sector as an employer. Senior public officials in the Netherlands are compared to their counterparts from 9 other European countries. The study is based on the large-scale academic COCOPS Top Executive Survey, and answers from 3,173 top public sector officials were used.
    Results show that senior public officials in the Netherlands are very positive about changes in cost-efficiency and service quality in the public sector. Yet they are concerned about the attractiveness of the public sector as an employer and public trust in government. At the same time, senior public officials in the Netherlands appear to be among the most positive all nationalities about recent changes in how the public sector operates. Only with regard to changes in the attractiveness of the public sector as an employer are senior Dutch public officials considerably less optimistic.


Steven Van de Walle
Prof. dr. S. Van de Walle is verbonden aan de Erasmus Universiteit Rotterdam.

Stephan Dorsman
S.J. Dorsman MSc. is verbonden aan de Erasmus Universiteit Rotterdam.

Tamara Homan
T. Homan is verbonden aan de Erasmus Universiteit Rotterdam.
Artikel

Waarom burgers coproducent willen zijn

Een theoretisch model om de motivaties van coproducerende burgers te verklaren

Tijdschrift Bestuurskunde, Aflevering 4 2013
Trefwoorden Co-production, citizens, motivation
Auteurs Carola van Eijk en Trui Steen
SamenvattingAuteursinformatie

    In co-production processes, citizens and professionals both contribute to the provision of public services and try to enhance the quality of the services they produce. Although government offers several opportunities for co-production, not all citizens decide to actually take part. Current insights in citizens’ individual motivations offered by the co-production literature are limited. In this article, we integrate insights from different streams of literature to build a theoretical model that explains citizens’ motivations to co-produce. We test the model using empirical data of Dutch neighborhood watches.


Carola van Eijk
C.J.A. van Eijk MSc. (research) werkt als promovenda bij het Instituut Bestuurskunde, Universiteit Leiden.

Trui Steen
Dr. T.P.S. Steen is universitair hoofddocent bij het Instituut Bestuurskunde, Universiteit Leiden en bij KU Leuven Instituut voor de Overheid.
Artikel

Governance by numbers: risico’s verbonden aan de internationale benchmarking en ranking van pensioensystemen

Tijdschrift Beleid en Maatschappij, Aflevering 2 2013
Trefwoorden Governance by numbers, Commensuratie, comparatief onderzoek, doelmatigheid van pensioenen, standaardisatie
Auteurs Drs. Hans Peeters en Dr. Gert Verschraegen
SamenvattingAuteursinformatie

    This article points out some of the pitfalls and ambiguities involved in quantified cross-national policy comparisons by looking at the construction and use of standardized indicators in the field of pension policy. The empirical analysis looks at three cases where the OESO and EU use standardized pension indicators to score and rank the performance of national pension systems. The cases illustrate some of the problems associated with scoring and ranking the outcomes of unique and complex pension systems by means of internationally standardized indicators. Our results show that internationally standardised indicators for pension systems are not neutral in the sense that they favor countries with certain institutional pension policy mixes over others. When particular institutional characteristics are treated differently under the same metric, systematically distorted conclusions about the performance of national pension systems may, and likely do, result. Consequently, these observed biases hinder reliable cross-national comparison that is based on these indicators. The article concludes with some recommendations on the construction and use of international indicators in the field of pension policy. It also discusses where research on the process of commensuration – transforming qualities into quantities − in a comparative context should go from here.


Drs. Hans Peeters
Hans Peeters is wetenschappelijk medewerker aan het Centrum voor Sociologisch Onderzoek van de KU Leuven, België, hans.peeters@soc.kuleuven.be.

Dr. Gert Verschraegen
Gert Verschraegen is docent sociologie aan de Universiteit Antwerpen, België, Gert.Verschraegen@ua.ac.be.
Artikel

Het maatschappelijk middenveld in beweging

Een internationale vergelijking van dynamiek in herkomst, perspectief en invulling van vermaatschappelijking

Tijdschrift Bestuurskunde, Aflevering 1 2013
Trefwoorden Big Society, international comparison, public reform, third sector
Auteurs Sabine van Zuydam, Bob van de Velde en Marlot Kuiper
SamenvattingAuteursinformatie

    In this article we aim to provide an insight in one of the specifics of the dynamic relationship between government and society; the delegation of public tasks to (civil) society. The concept ‘Big Society’ in the United Kingdom generated immense expectations in this respect. By making use of an explorative case study, we examine the origins, visions and best practices in successively the UK, Australia and Scandinavia in order to generate a better understanding of this dynamical relationship. The major insights following from this analysis relate to the economic and cultural background, the political reality and rhetoric, as well as to concrete practices to understand what civil society has to offer in the delegation of public tasks. Finally, as a first step towards theory development, we formulate five concrete lessons for the delegation of public tasks to the civil society.


Sabine van Zuydam
S. van Zuydam MSc is promovenda aan de Universiteit van Tilburg.

Bob van de Velde
R.N. van de Velde MSc is promovendus aan de VU Amsterdam.

Marlot Kuiper
M. Kuiper BA is student ‘Research in Public Administration and Organizational Science’.
Artikel

Het eindeloze verhaal van de bestuurskunde: complexiteit, vernieuwing en de Big Society

Tijdschrift Bestuurskunde, Aflevering 1 2013
Trefwoorden Big Society, public administration, complexity, innovation, administrative history
Auteurs Thomas Schillemans
SamenvattingAuteursinformatie

    ‘Big Society’ has been one of those inspirational concepts that have recently swept through the public administration literature. With their appeal for a ‘Big Society’, the British Tories contrasted their policy program with Labours’ traditional ‘Big Government’ program. Upon closer inspection, however, it is revealed that the underlying analysis is not new at all, but reflects a specific analysis that can be traced back to Wilson’s famous essay on the study of public administration in 1887. Stripped from its details, the never-ending story claims that public administration now struggles with overwhelming complexity, which makes traditional bureaucratic methods obsolete and calls for innovative, new approaches. The fact that this story has remained fairly constant for over 125 years is cause for some concern. The article traces the historical genesis of this never-ending story and lands on a plea for more sophisticated attention for administrative history, more critical scrutiny of new ideas and more serious study of the nature and effects of complexity.


Thomas Schillemans
Dr. Thomas Schillemans is universitair docent bestuurskunde aan de Utrechtse School voor Bestuurs- en Organisatiewetenschap, Universiteit Utrecht.
Artikel

Morele verantwoordelijkheid te midden van meervoudigheid

De toegevoegde waarde van het kritische individu in complexe omgevingen met meervoudige belangen

Tijdschrift Beleid en Maatschappij, Aflevering 4 2012
Trefwoorden financial markets, financial regulation, lobbying, financial crisis, policy paradigms
Auteurs Dr. Liesbeth Noordegraaf-Eelens en Lotte van Vliet MA
SamenvattingAuteursinformatie

    The lessons learned from the financial crisis are not necessarily limited to the financial sector. Both the financial sector and the public sector have to deal with perverse effects. The effects can be related to a reduction of complexity and plurality through introducing (oversimplified and one dimensional) models and financial incentives. However, in doing this, complexity and plurality are often lost: the neglect of multiple interests, goal replacement and too much focus on short term results. As a consequence perverse effects arise.
    Public sectors and organizations face internal and external pressure to act as they do. At the level of organizations or groups this may involve groupthink; at institutional level uniformity is promoted by the dynamics of isomorphism. This article is a critique on simplification and a plea for the (re)introduction of plurality. More specifically, we stress the importance of individual moral responsibility as a resource for and a way to preserve plurality. Not because that is the only option, but because it is an option that we believe deserves more attention. Other options such as changing regulations and changing the structure of supervision are already broadly discussed. We want to draw attention to the individual as parts of multiple organizations and systems. Individuals are therefore a natural carrier of multiplicity and plurality. Taking moral responsibility serious is not an easy task, but a meaningful step towards awareness of perverse effects due to reduction of complexity and plurality.


Dr. Liesbeth Noordegraaf-Eelens
Liesbeth Noordegraaf-Eelens is als universitair docent verbonden aan de Erasmus School of Economics. Eerder verschenen van haar De overspelige bankier (2004) en Op naar de volgende crisis (2009). In 2010 promoveerde zij op het proefschrift Contested Communication. A Critical Analysis of Central Bank Speech. Liesbeth Noordegraaf-Eelens is een van de auteurs van het RMO-advies Tegenkracht organiseren. Lessen uit de kredietcrisis. Correspondentiegegevens: Dr. Liesbeth Noordegraaf-Eelens, Erasmus School of Economics, Burgemeester Oudlaan 50, 3000 DR Rotterdam, noordegraaf@ese.eur.nl.

Lotte van Vliet MA
Lotte van Vliet MA werkt als senior adviseur bij de Raad voor Maatschappelijke Ontwikkeling (RMO). Zij is een van de auteurs van het RMO-advies Tegenkracht organiseren. Lessen uit de kredietcrisis. Correspondentiegegevens: l.vliet@adviesorgaan-rmo.nl.

    The assassination of Pim Fortuyn and the electoral breakthrough of his Lijst Pim Fortuyn sent shockwaves through the Netherlands in May 2002. This article assesses the influence Fortuyn has had on Dutch politics and society. It provides an overview of the research that has been conducted on this topic over the past decade and relates the findings of previous studies to research on the consequences of the emergence of radical right-wing populist parties on West European party systems.


Sarah de Lange
Sarah L. de Lange is als universitair docente verbonden aan de afdeling politicologie, Universiteit van Amsterdam, s.l.de.lange@uva.nl.
Artikel

De wedergeboorte van de fact-free politics

Pim Fortuyn en de nieuwe tegencultuur (2002-2012)

Tijdschrift Beleid en Maatschappij, Aflevering 2 2012
Trefwoorden politieke cultuur, Pim Fortuyn, fact-free politics, personalisering, anti-establishment ressentiment
Auteurs Prof. dr. Dick Houtman, Dr. Peter Achterberg en Roy Kemmers Msc.
SamenvattingAuteursinformatie

    In this paper we analyze Fortuyn’s political inheritance in the Netherlands. Going beyond the mere electoral popularity of his neo-rightist successors, we analyze the changing political culture since Fortuyn entered the political stage. More specifically we show that his ideological beliefs – Fortuyn voiced an unprecedented combination of liberal views towards homosexuals and gender equality with critical views pertaining to immigration, and he was critical of political and administrative elites – caught on in current Dutch politics. Moreover, his highly personal communicative style, placing him outside the inner circle of Dutch politics underscoring his adversity to these political elites, also caught on in mainstream political campaigning. This new personal style, however, did not mean a demise of ideology. On the contrary, Fortuyn actively tried to appeal to the electorate with ideals and ideology – hence marking the rebirth of the so-called ‘fact-free politics’ after the de-ideologized purple governments in the Netherlands. Since Fortuyn, mainly parties on the right side of the political spectrum have followed this path of re-ideologization. The paper ends with a comparison of the counterculture originating in the 1960s and post-Fortuyn right-wing politics, which surprisingly shows great continuity. We therefore argue that we are currently witnessing a veritable counterculture 2.0.


Prof. dr. Dick Houtman
Dick Houtman is hoogleraar cultuursociologie aan het Centre for Rotterdam Cultural Sociology (CROCUS), Erasmus Universiteit Rotterdam. Correspondentiegegevens: Prof. dr. D. Houtman, Erasmus Universiteit Rotterdam, Postbus 1738, 3000 DR Rotterdam. www.dickhoutman.nl. houtman@fsw.eur.nl.

Dr. Peter Achterberg
Peter Achterberg is universitair hoofddocent cultuursociologie aan het Centre for Rotterdam Cultural Sociology (CROCUS), Erasmus Universiteit Rotterdam. Correspondentiegegevens: Dr. P. Achterberg, Erasmus Universiteit Rotterdam, Postbus 1738, 3000 DR Rotterdam www.peterachterberg.com. achterberg@fsw.eur.nl.

Roy Kemmers Msc.
Roy Kemmers is promovendus cultuursociologie aan het Centre for Rotterdam Cultural Sociology (CROCUS), Erasmus Universiteit Rotterdam. Correspondentiegegevens: R. Kemmers, Msc., Erasmus Universiteit Rotterdam, Postbus 1738, 3000 DR Rotterdam. kemmers@fsw.eur.nl.
Artikel

Voor en na Fortuyn. Veranderingen en continuïteiten in het burgeroordeel over het democratisch bestuur in Nederland

Tijdschrift Beleid en Maatschappij, Aflevering 2 2012
Trefwoorden Fortuyn, democratic governance, legitimacy, support, satisfaction
Auteurs Prof. dr. Frank Hendriks, Dr. Julien van Ostaaijen en Marcel Boogers
SamenvattingAuteursinformatie

    For several years, Dutch and international survey research programmes, such as the European Values Studies, the Eurobarometer, and the Dutch Parliamentary Elections Studies, have registered the judgements of (Dutch) citizens regarding a wide variety of topics. The Legitimacy-monitor Democratic Governance (Hendriks, Van Ostaaijen & Boogers, 2011) assembles those statistics that together present a layered picture of the legitimacy of democratic governance in the eyes of Dutch citizens. For this article, we review those statistics and take the ‘Fortuyn-year 2002’, the year in which Fortuyn shook up Dutch politics, as a demarcation point. Among the many continuities in pre- and post-Fortuyn statistics, we register a number of marked changes in the judgements of citizens regarding democratic governance in the Netherlands. The most salient, we conclude, is the growing thirst for vigorous ‘leadership’, which not only breaks with the trend of several decades (ever weaker preference for strong leadership), but also the logic of Dutch consensus democracy (many hands and not one head).


Prof. dr. Frank Hendriks
Frank Hendriks is hoogleraar bestuurskunde aan de Tilburgse School voor Politiek en Bestuur,Tilburg University. Correspondentiegegevens: Prof. dr. F. Hendriks, Tilburg School of Politics and Public Administration, Tilburg University, Warandelaan 2, 5037 AB Tiburg. F.Hendriks@uvt.nl.

Dr. Julien van Ostaaijen
Julien van Ostaaijen is als onderzoeker en docent werkzaam aan de Tilburgse School voor Politiek en Bestuur, Tilburg University. Correspondentiegegevens: Dr. J. van Ostaaijen, Tilburgse School voor Politiek en Bestuur, http://rechten.uvt.nl/ostaaijen. J.J.C.vanOstaaijen@uvt.nl.

Marcel Boogers
Marcel Boogers is universitair hoofddocent bestuurskunde aan de Tilburgse School voor Politiek en Bestuur, Tilburg University. m.boogers@uvt.nl.
Artikel

Kieskeurige kiezers

Een panelstudie naar de veranderlijkheid van partijvoorkeuren

Tijdschrift Beleid en Maatschappij, Aflevering 2 2012
Trefwoorden electoral volatility, party preference, voters, party system, consistency
Auteurs Dr. Tom van der Meer, E.J. Erika van Elsas MA MSc, Rozemarijn Lubbe BA e.a.
SamenvattingAuteursinformatie

    The Dutch electorate is the most volatile of Western Europe. At its height in 2002 more than 30 percent of the seats in the Dutch Lower House changed to another party. But what does the increased electoral volatility mean? Are volatile voters whimsical, behaving randomly like drift-sand? Or are volatile voters emancipated, no longer committed to a single political party but still loyal to their own preferences?We answer these questions by analysing the 1VOP panel data set, which covers 55.847 adult respondents who participated in at least 2 of the 58 waves between November 2006 and June 2010.First, we assess the presence, frequency, and direction of changes in voters’ party preferences. More than half of the respondents (52 percent) changed party preference at least once. However, they mostly stick to one of two ideologically coherent party blocks.Second, we explain why some voters are more likely to change party preference than others. Especially middle groups are volatile: people with modal income and average levels of education, and people who position themselves in the political center. However, the lower educated are more likely to switch between dissimilar parties. These findings support the view that increased volatility reflects voter emancipation.


Dr. Tom van der Meer
Dr. T.W.G. van der Meer is universitair docent verbonden aan de vakgroep Politicologie van de Universiteit van Amsterdam. Correspondentiegegevens: Dr. T.W.G. van der Meer, vakgroep Politicologie, Universiteit van Amsterdam, Oudezijds Achterburgwal 237, 1012 DL Amsterdam. t.w.g.vandermeer@uva.nl.

E.J. Erika van Elsas MA MSc
E.J. van Elsas, MA MSc is als junior onderzoeker verbonden aan de vakgroep Politicologie van de Universiteit van Amsterdam. Correspondentiegegevens: E.J. van Elsas, vakgroep Politicologie, Universiteit van Amsterdam, Oudezijds Achterburgwal 237, 1012 DL Amsterdam.

Rozemarijn Lubbe BA
R.E. Lubbe, BA is als junior docent verbonden aan het departement Politieke Wetenschap van de Universiteit Leiden. Correspondentiegegevens: R. Lubbe, departement Politieke Wetenschap, Postbus 9555, 2300 RB Leiden.

Prof. dr. Wouter van der Brug
Prof. dr. W. van der Brug is hoogleraar Algemene Politicologie aan de Universiteit van Amsterdam. Correspondentiegegevens: W. van der Brug, vakgroep Politicologie, Universiteit van Amsterdam, Oudezijds Achterburgwal 237, 1012 DL Amsterdam.
Artikel

Politiek-ambtelijke verhoudingen in de 2.0-wereld

Nieuwe uitdagingen en overzeese lessen

Tijdschrift Bestuurskunde, Aflevering 1 2012
Auteurs Paul 't Hart en Martijn van der Steen
SamenvattingAuteursinformatie

    This paper reviews developments in political-administrative relations in Dutch central government from 2002-2012. It highlights the strengths/weaknesses of Dutch structures and processes in managing the interface between ministers and the public service. It signals a number of key trends in the political context of executive government that are going to put pressure on the status quo, and examines the much more centralised and politically orchestrated Australian system for pointers towards possible ways in which these contextual changes are going to be.


Paul 't Hart
Prof. dr P. 't Hart is hoogleraar aan het departement Bestuurs- en Organisatiewetenschap (USBO) aan de Universiteit Utrecht en co-decaan aan de Nederlandse School voor Openbaar Bestuur (NSOB) in Den Haag.

Martijn van der Steen
Dr M.A. van der Steen is codecaan en adjunct-directeur van de NSOB.
Artikel

Vluchten in bureaucratie

Bureaucratische gehechtheid onder professionals in de jeugdhulpverlening

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden professionalism, youth care, accountability, bureaucracy, marketization
Auteurs Drs. Daniel van Hassel, Prof. dr. Evelien Tonkens en Drs. Marc Hoijtink
SamenvattingAuteursinformatie

    In recent decades, professionals in the public sector have been faced with increasingly detailed demands concerning accountability and performance. It is often argued that this increased accountability and its bureaucratic pressures limit professionals’ discretionary space and autonomy. However, this critique is hardly based on empirical research on the experiences and perceptions of professionals themselves. In this article we present an investigation into these perceptions and experiences with accountability in one particular brand of the public sector, namely youth care.
    Our research indicates that professionals in youth care are hardly interested in greater autonomy or discretion. They rather want clarity, security and options for learning. Moreover, we found ‘bureaucratic attachment’: attachment to bureaucratic procedures particularly as a reaction to increased fears to be sued when something goes wrong with clients. In the recurrent arguments for reduction of bureaucracy, this other face of bureaucracy is often disregarded.
    Regarding working conditions however, the professionals we interviewed do want more discretion. Especially concerning occupation of beds, as the requirement for permanent occupation is viewed to augment risk. We therefore argue for better backing of professionals in youth, for a more precise battle against unnecessary bureaucracy, and for professionalization in order to handle more discretion.


Drs. Daniel van Hassel
Daniel van Hassel is socioloog en als onderzoeker verbonden aan het Nederlands instituut voor onderzoek van de gezondheidszorg (NIVEL), waar hij zich bezighoudt met het thema beroepen in de gezondheidszorg, d.hassel@nivel.nl.

Prof. dr. Evelien Tonkens
Evelien Tonkens is bijzonder hoogleraar actief burgerschap bij de afdeling Sociologie en Antropologie van de Universiteit van Amsterdam en toezichthouder van Meander Medisch Centrum te Amersfoort, e.h.tonkens@uva.nl.

Drs. Marc Hoijtink
Marc Hoijtink is socioloog en onderzoeker aan Kenniscentrum Maatschappij en Recht van de Hogeschool van Amsterdam, waar hij zich bezighoudt met de thema’s sociaal beleid en professionaliseringsvraagstukken, m.a.hoijtink@uva.nl.
Artikel

Vertrouwen in governance netwerken

Een empirische studie naar het belang van vertrouwen voor het boeken van resultaten in governance netwerken

Tijdschrift Bestuurskunde, Aflevering 3 2011
Trefwoorden governance networks, trust, policy outcomes, environmental policy
Auteurs Jurian Edelenbos, Erik-Hans Klijn en Bram Steijn
SamenvattingAuteursinformatie

    Governance networks are characterized by complex interaction and decision making, and much uncertainty. Surprisingly, there is very little research on the impact of trust in achieving results in governance networks. This article asks two questions: (a) Does trust influence the outcomes of environmental projects? and (b) Does active network management improve the level of trust in networks? The study is based on a web-based survey of respondents involved in environmental projects. The results indicate that trust does matter for perceived outcomes and that network management strategies enhance the level of trust.


Jurian Edelenbos
Prof. dr J. Edelenbos, prof. dr E.-H. Klijn en prof. dr. A.J. Steijn zijn verbonden aan de opleiding Bestuurskunde van de Erasmus Universiteit Rotterdam.

Erik-Hans Klijn
Prof. dr J. Edelenbos, prof. dr E.-H. Klijn en prof. dr. A.J. Steijn zijn verbonden aan de opleiding Bestuurskunde van de Erasmus Universiteit Rotterdam.

Bram Steijn
Prof. dr J. Edelenbos, prof. dr E.-H. Klijn en prof. dr. A.J. Steijn zijn verbonden aan de opleiding Bestuurskunde van de Erasmus Universiteit Rotterdam.

    This article examines government communication on two large-scale Belgian governmental reforms: the Federal Administration and the police forces. Using Lees-Marshment's typology of marketing processes, we identify the marketing of the changes by the Federal Administration as sales-oriented: a finished product or an expert-developed administrative reform project to be sold to the public. Declining enthusiasm for communication and growing product disagreement gradually forced this reform to disappear from the market. The police reform followed a market-oriented marketing process. It responded to public outrage. The Government merely reacted to external information. This explains why it failed to deal with a changed market situation. A content analysis of articles in both popular and quality newspapers examines the representation of both reforms in the media and seems to confirm our observations. This article shows that marketing reforms are extremely difficult when there is no shared understanding of the product to be marketed.


Dave Gelders
Dave Gelders is als aspirant van het Fonds voor Wetenschappelijk Onderzoek-Vlaanderen verbonden aan het Departement Communicatieweten-schap van de Katholieke Universiteit Leuven. Hij doet onderzoek naar externe overheidscommunicatie over beleid. Enkele recente publicaties: Gelders, D., 'Public information provision about policy intentions: The Dutch and Belgian experience'. Government Information Quarterly (2003 forthcoming). Gelders, D. en L. Gelders, 'Grenzen aan de externe communicatie van een VOI: De Vlaamse Maatschappij voor Watervoorziening'. Vlaams Tijdschrift voor Overheidsmanagement (2003) 8: 4-10. Gelders, D., 'Drugbeleid in België: Communicatieonderzoek over niet-aanvaard beleid'. Paper Voorjaarscongres Vereniging voor Overheidscommunicatie (Universiteit Twente, Enschede 2003). Adres Dave Gelders: Katholieke Universiteit Leuven, Departement Communicatiewetenschap, Van Evenstraat 2A, B 3000 Leuven, tel: (32) 1 632 36 14, e-mail: steven.vandewalle@soc.kuleuven.ac.be

Steven Van de Walle
Steven Van de Walle is wetenschappelijk medewerker aan het Instituut voor de Overheid van de Katholieke Universiteit Leuven. Hij doet onderzoek naar de relatie tussen de kwaliteit van overheidsdienstverlening en het vertrouwen van de burger in de overheid. Enkele recente publicaties: Bouckaert, G. en S. Van de Walle, 'Comparing measures of citizen trust and user satisfaction as indicators of "good governance": Difficulties in linking trust and satisfaction indicators'. International Review of Administrative Sciences (2003) 69 (3): 329-344. Van de Walle, S. en G. Bouckaert. 'Public service performance and trust in government: The problem of causality'. International Journal of Public Administration (2003) 26 (8-9): 891-913. Van de Walle, S., 'Context-specific images of the archetypical bureaucrat: Persistence and diffusion of the bureaucracy stereotype'. Public Voices (2003 forthcoming). Bouckaert, G. en S. Van de Walle, 2003, 'Quality of public service delivery and trust in government'. In: A. Salminen (red), Governing Networks: EGPA Yearbook (Amsterdam 2003: IOS Press) 299-318. Van de Walle, S. en J.K. Kampen, 'Zijn ontevreden klanten ontevreden: Over zin en onzin van gebruikersbevragingen bij de overheid'. b en m (2003) 29: 146-155. Adres Steven Van der Walle: Katholieke Universiteit Leuven, Instituut voor de Overheid, Van Evenstraat 2A, B 3000 Leuven, tel.: (32) 1 632 30 53, e-mail: dave.gelders@soc.kuleuven.ac.be

    In managing new cleavages between conflicting values (such as materialism and post-materialism), we cannot simply fall back on a classical approach to cleavage management. The segments surrounding the new cleavage are clearly more fluid than those surrounding the religious or socio-economic cleavages from consociationalism and neo-corporatism, such as is rightly emphasised in the network approach. In the conflict between the materialist and post-materialist value pattern, representation logic is not a given certainty. Not only the facts, but also the negotiating players and the decision-making arenas are the subject of negotiation and strategic action. This is reflected in the new forms of consultation politics. Similarly, consensus formation cannot make do with the (party) political integration of the segments because, given the conditions of post-materialism, this integration can only be partial. It seems important in the new cleavage management to devote attention to the existence of several arenas in which political interests are weighed up. For the players involved in a particular policy issue, this means the lure of strategic forum shopping and thus complication of the conflict-resolving ability of each of the forums.


Johan Weggeman
Johan Weggeman is verbonden aan de opleiding bestuurskunde van de Erasmus Universiteit Rotterdam. Hij studeerde politicologie aan de Universiteit Leiden en promoveerde als bestuurskundige aan de Erasmus Universiteit Rotterdam. De titel van zijn proefschrift luidt Controversiële Besluitvorming (Lemma 2003). Adres: Erasmus Universiteit Rotterdam, opleiding bestuurskunde, postbus 1738, 3000 DR Rotterdam, tel: 010 4082635, e-mail: weggeman@fsw.eur.nl
Artikel

Het falende veld van ondersteuning bij ongelijke behandeling

Tijdschrift Beleid en Maatschappij, Aflevering 2 2011
Trefwoorden equal treatment, work, social protection, retaliation, interorganizational field
Auteurs Marieke van Genugten en Jörgen Svensson
SamenvattingAuteursinformatie

    There are many different ways in which employees may choose to address unequal treatment at work. They may do so themselves, in an informal or formal manner on the work floor. They may also, at some stage in the dispute, decide to involve specialized advisers such as legal advisers, anti-discrimination officers, health and safety executives and labour unions. It is generally assumed that consulting such specialized advisers will help the employee to address unequal treatment more successfully. In this paper, the effectiveness of the interorganizational field of specialized advisers is analyzed on the basis of an elaborate study among different types of respondents. The main finding is that fear of retaliation plays a crucial role in seeking and receiving specialized advice and that the existing interorganizational field broadly fails to cope with this fear. To resolve this issue, the field needs an improved governance structure with better co-ordination between different types of advisers.


Marieke van Genugten
Marieke van Genugten is universitair docent bestuurskunde aan het Institute for Management Research, Radboud Universiteit Nijmegen. Correspondentiegegevens: dr. M.L. van Genugten, Institute for Management Research, Radboud Universiteit Nijmegen, Thomas van Aquinostraat 5, 6525 GD Nijmegen, Postbus 9108, 6500 HK Nijmegen, m.vangenugten@fm.ru.nl.

Jörgen Svensson
Jörgen Svensson is universitair docent sociologie aan het Institute for Innovation and Governance Studies, Universiteit Twente.
Artikel

Verantwoordelijke vrijheid: responsabilisering van burgers op voorwaarden van de staat

Tijdschrift Beleid en Maatschappij, Aflevering 2 2011
Trefwoorden governance, responsibilisation, political discourse, politics, public administration
Auteurs Rik Peeters en Gerard Drosterij
SamenvattingAuteursinformatie

    Behind many notions of ‘governance’, there lies the image of a ‘modest’ or ‘retreating’ state. The assumption is that local and national authorities can only perform effectively if in cooperation with other public and private actors. Generally, it is said, governments increasingly lack the legitimacy for top-down interventions and hence the need of including participative citizen involvement in policy making and implementation. In recent years this democratic image has been disputed in scientific debates because of its lack of attention for new forms of interventionism by the state in societal processes, e.g. crime, youth care, immigration and integration. In this article, we aim to contribute to this other understanding of modern governance by analysing Dutch political discourse between 2001 and 2010 on (implicit) notions of the role and responsibility of the state. We show how the idea of ‘responsibilisation’ of citizens is turned into an argument for more instead of less state involvement in societal processes and citizens’ lives. By emphasizing ‘shared responsibilities’ between government and society, a tricky picture of parity is sketched of this relation. Dutch government presents itself as ‘an ally’ of citizens in fighting pressing social problems, but in the meantime an ideal of ‘responsible behaviour’ is constructed, namely, citizen behaviour in concordance with government’s policy ambitions. Within this political discourse, the socio-liberal idea of ‘responsibility’ turns into ‘responsibilisation on government’s terms’ and ‘irresponsible’ behaviour becomes a legitimate focal point for deep state interventions through techniques of governance.


Rik Peeters
Rik Peeters is onderzoeker en promovendus bij de Nederlandse School voor Openbaar Bestuur. Correspondentiegegevens: drs. R. Peeters, Nederlandse School voor Openbaar Bestuur, Lange Voorhout 17, 2514 EB Den Haag, peeters@nsob.nl.

Gerard Drosterij
Gerard Drosterij is onderzoeker bij de Tilburgse School voor Politiek en Bestuur.
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