Zoekresultaat: 3 artikelen

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Artikel

Verandermanagement en beleid: waarom vertonen professionals weerstand tegen nieuw beleid?

Tijdschrift Bestuurskunde, Aflevering 2 2014
Trefwoorden public policy,, change management, policy implementation, public management, resistance to change
Auteurs Lars Tummers
SamenvattingAuteursinformatie

    Professionals often have problems with governmental policies they have to implement. This can lead to diminished legitimacy and lower policy performance. The goal of this article is to identify the main reasons why professionals resist implementing new policies. An interdisciplinary approach is taken. From public administration literature, I use the policy alienation model, which consists of five dimensions: strategic, tactical and operational powerlessness, societal meaninglessness and client meaninglessness. These are possible reasons why professionals resist public policies (‘resistance to change’, a concept drawn from change management literature). I test these assumptions using a survey among 1,317 healthcare professionals. The results show that when professionals experience that a policy is meaningless for society or for their own clients, they show strong resistance. A lack of perceived influence is much less important in explaining resistance, although this is partly dependent on the particular profession someone belong to. The policy alienation model can help policy makers and managers to develop policies which are accepted by professionals. The article ends with practical recommendations for policy makers, managers and professionals.


Lars Tummers
Dr. L.G. Tummers is verbonden aan de opleiding bestuurskunde van de Erasmus Universiteit Rotterdam en het Center for the Study of Law & Society van de University of California, Berkeley.
Artikel

Het ongrijpbare onbehagen

Tijdschrift Beleid en Maatschappij, Aflevering 1 2014
Trefwoorden Discontent, Public opinion, (Social) media, Democracy, Civil society
Auteurs Dr. Dieneke de Ruiter en Jasper Zuure MSc
SamenvattingAuteursinformatie

    Since Pim Fortuyn, discontent has become a central issue in public and political debates in the Netherlands. The government tries to ban out all risks and polarisation between citizens, because it fears this will have a destabilising impact on society. However, these measures do not seem to decrease discontent. In this article, we analyse why discontent so persistently keeps dominating debates. We argue that it is prominently and continuously expressed due to the position of opinion polls and the interaction between politicians, journalists and citizens and due to the platform that social media offer. But meanwhile, means to convert discontent into constructive, collective action are diminishing. As a result we continuously gather superficial information about people’s discontent. In order not to hinder constructive debates with this kind of information, as happens in current political discussions, different and more detailed information about the public opinion is needed. Politicians and researchers should make a more clear distinction between discontent itself and the incapacity of citizens to deal with it. Moreover, a revitalisation of the role of civil organisations is important to channel discontent.


Dr. Dieneke de Ruiter
Dr. Dieneke de Ruiter is senior adviseur bij de Raad voor Maatschappelijke Ontwikkeling (RMO). E-mail: d.de.ruiter@adviesorgaan-rmo.nl.

Jasper Zuure MSc
Jasper Zuure MSc is adviseur bij de Raad voor Maatschappelijke Ontwikkeling (RMO). E-mail: j.zuure@adviesorgaan-rmo.nl, www.adviesorgaan-rmo.nl.
Artikel

In dienst van beleid of in dienst van de democratie?

Een studie naar de waarden achter overheidscommunicatie

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2014
Auteurs Harrie van Rooij en Noelle Aarts
SamenvattingAuteursinformatie

    More than twelve years after the appearance of the report of the Dutch Committee on the Future of Government Communication (‘Commissie Toekomst Overheidscommunicatie’) communication as the responsibility of the government is an important issue of debate and a discipline that is alive and kicking. We may even conclude that communication – in the terminology of this report – has conquered a place in the heart of policy. A lot is still unclear about the communicative function of government. On the normative question ‘why should the government communicate’ diverging answers are possible. However, the question is hardly discussed in practice and in science. For this reason the positioning of government communication as a separate discipline is also unclear. Reflection on the elementary values behind the discipline can reveal themes that have been invisible so far. The article investigates which values and motives are attached in theory and in practice to communication as a governmental function. For this reason a content analysis has been carried out of a number of volumes of five Dutch magazines (practical and scientific). The authors conclude that for professionals communication mainly is an instrument to support policy goals. The possibility to make a purposeful contribution with government communication to democratic values hardly is brought about, not so much in Communication Science as in Public Administration.


Harrie van Rooij
Drs. H.J.M. van Rooij is werkzaam bij het Ministerie van Financiën als beleidsadviseur op het gebied van strategische overheidscommunicatie.

Noelle Aarts
Prof. dr. M.N.C. Aarts is verbonden als bijzonder hoogleraar strategische communicatie aan de Universiteit van Amsterdam en als universitair hoofddocent aan de Universiteit Wageningen.
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