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Artikel

Het ongrijpbare onbehagen

Tijdschrift Beleid en Maatschappij, Aflevering 1 2014
Trefwoorden Discontent, Public opinion, (Social) media, Democracy, Civil society
Auteurs Dr. Dieneke de Ruiter en Jasper Zuure MSc
SamenvattingAuteursinformatie

    Since Pim Fortuyn, discontent has become a central issue in public and political debates in the Netherlands. The government tries to ban out all risks and polarisation between citizens, because it fears this will have a destabilising impact on society. However, these measures do not seem to decrease discontent. In this article, we analyse why discontent so persistently keeps dominating debates. We argue that it is prominently and continuously expressed due to the position of opinion polls and the interaction between politicians, journalists and citizens and due to the platform that social media offer. But meanwhile, means to convert discontent into constructive, collective action are diminishing. As a result we continuously gather superficial information about people’s discontent. In order not to hinder constructive debates with this kind of information, as happens in current political discussions, different and more detailed information about the public opinion is needed. Politicians and researchers should make a more clear distinction between discontent itself and the incapacity of citizens to deal with it. Moreover, a revitalisation of the role of civil organisations is important to channel discontent.


Dr. Dieneke de Ruiter
Dr. Dieneke de Ruiter is senior adviseur bij de Raad voor Maatschappelijke Ontwikkeling (RMO). E-mail: d.de.ruiter@adviesorgaan-rmo.nl.

Jasper Zuure MSc
Jasper Zuure MSc is adviseur bij de Raad voor Maatschappelijke Ontwikkeling (RMO). E-mail: j.zuure@adviesorgaan-rmo.nl, www.adviesorgaan-rmo.nl.
Artikel

Veranderend lokaal gezag

De gezagsbronnen van burgemeesters en wethouders verkend

Tijdschrift Beleid en Maatschappij, Aflevering 4 2013
Trefwoorden authority, political leadership, mayors, aldermen
Auteurs Dr. Niels Karsten MSc MA en Drs. Thijs Jansen
SamenvattingAuteursinformatie

    The traditional authority of mayors and aldermen is readily challenged. Formal positions do no longer constitute authority. For that reason, new political repertoires are being sought after and are being developed by local political-executive leaders. This article analyses and compares the sources of authority for mayors and aldermen: how can they develop, maintain, and strengthen their authority? It develops an innovative typology of sources of authority. A distinction is made between institutional, positional, and personal sources of authority. The model is applied to the mayors and aldermen in relation to relevant socio-political developments that affect the two offices. It is found that the authority of mayors rests on institutional sources of authority more so than that of aldermen. For the latter, positional and personal sources of authority are more important. At the same time, personal sources of authority have become very important for mayors as well as aldermen. The results call upon mayors and aldermen’s skills and competences to develop personal authority through persuasion.


Dr. Niels Karsten MSc MA
Niels Karsten is universitair docent aan de Tilburgse School voor Politiek en Bestuur van Tilburg University, e-mail: n.karsten@uvt.nl.

Drs. Thijs Jansen
Thijs Janssen is onderzoeker aan de Tilburgse School voor Politiek en Bestuur van Tilburg University, e-mail: thijs.jansen@uvt.nl.
Artikel

Burgers als trustees

Participatie, informele vertegenwoordiging en representativiteit

Tijdschrift Beleid en Maatschappij, Aflevering 1 2013
Auteurs Dr. Bas van Stokkom, Dr. Marcel Becker en Teun Eikenaar MA MSc
SamenvattingAuteursinformatie

    The involvement of citizens in discussions about policy arrangements has been growing in the past decades. These forums of decision-making often provoke criticism because of a so-called ‘lack of representativeness’. Often a small group of active citizens takes the lead and decides which problems have to be dealt with. Some active residents primarily focus on improving the neighbourhood, regardless of whether their activities have everyone’s consent. This raises many questions related their representativeness. Do these participants form an adequate cross-section of the population? Are they speaking on behalf of others? Maybe passive citizens feel fine with the opinions of active citizens and agree that a small group of citizens is taking the lead. In this paper these active citizens are viewed as ‘trustees’: informal representatives who take responsibility to look after the neighbourhood’s interests, expecting that passive residents would support their efforts. The paper has two central questions: First, which ideas do active participants have about representation and representativeness? Second, in what respects can active citizens be characterized as ‘trustees’? In the theoretical part we contend that the notion ‘trustee’ may function as a theoretical framework to understand present-day citizen participation. In local policy networks many informal representatives express views and interests that are recognizable for many citizens. They are trusted, as long as their activities can be checked. The second part of the paper focuses on three projects of citizen decision-making within local safety policies (The Dutch cities Amsterdam, Deventer and Rotterdam). Within these projects, participants prioritize what kinds of activities and interventions police officers and other frontline workers should carry out. A main finding is that many active citizens function as contact persons who are continuously available for other residents. They do not wish to speak ‘on behalf’ of others but they are bestowed – often reluctantly – with the role of representative, as they demonstratively express neighborhood interests (‘clean, intact and safe’). Their reputation seems to be decisive.


Dr. Bas van Stokkom
Dr. Bas van Stokkom is medewerker bestuurswetenschappen aan de faculteit Sociale Wetenschappen aan de Vrije Universiteit Amsterdam, b.a.m.van.stokkom@vu.nl.

Dr. Marcel Becker
Dr. Marcel Becker is universitair docent ethiek aan de Radboud Universiteit Nijmegen, M.Becker@ftr.ru.nl.

Teun Eikenaar MA MSc
Teun Eikenaar MA MSc is onderzoeker aan het criminologisch instituut van de faculteit Rechtsgeleerdheid van de Radboud Universiteit Nijmegen, t.eikenaar@jur.ru.nl.
Artikel

De inhoud van ‘burgerschap’ in de inburgeringscursus en burgerschapsonderwijs

Tijdschrift Beleid en Maatschappij, Aflevering 3 2012
Trefwoorden citizenship, civic integration, civic education, text books
Auteurs Matthijs Lems MSc en Dr. Semin Suvarierol
SamenvattingAuteursinformatie

    The recent scholarly debate on policies and discourses with regard to citizenship in the Netherlands point to a moralization or culturalization of citizenship. This article aims to contribute to this debate by zooming into the current contents of citizenship education. We make a comparative analysis of the contents of textbooks for citizenship education that are used for civic integration courses for migrants and for primary and secondary school students in the Netherlands. Our findings show that citizenship has indeed gained a moral content in both contexts but that the difference lies in the norms that are stressed and how they are conveyed to the target population of future citizens. Whereas civic integration books for migrants emphasize the importance of learning local procedures and habits in order to belong to the Dutch national community, primary and secondary school books underscore the importance of dealing with cultural diversity in the multicultural society.


Matthijs Lems MSc
Matthijs Lems MSc is afgestudeerd als socioloog aan de Erasmus Universiteit Rotterdam met de scriptie Samen leven kun je leren … (waarop dit artikel grotendeels is gebaseerd). Matthijslems@gmail.com

Dr. Semin Suvarierol
Dr. Semin Suvarierol is als postdoc verbonden aan de Capaciteitsgroepen Bestuurskunde en Sociologie van de Erasmus Universiteit Rotterdam en doet vergelijkend onderzoek naar inburgeringsbeleid in Nederland, Frankrijk en het Verenigd Koninkrijk. Suvarierol@fsw.eur.nl
Artikel

Vluchten in bureaucratie

Bureaucratische gehechtheid onder professionals in de jeugdhulpverlening

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden professionalism, youth care, accountability, bureaucracy, marketization
Auteurs Drs. Daniel van Hassel, Prof. dr. Evelien Tonkens en Drs. Marc Hoijtink
SamenvattingAuteursinformatie

    In recent decades, professionals in the public sector have been faced with increasingly detailed demands concerning accountability and performance. It is often argued that this increased accountability and its bureaucratic pressures limit professionals’ discretionary space and autonomy. However, this critique is hardly based on empirical research on the experiences and perceptions of professionals themselves. In this article we present an investigation into these perceptions and experiences with accountability in one particular brand of the public sector, namely youth care.
    Our research indicates that professionals in youth care are hardly interested in greater autonomy or discretion. They rather want clarity, security and options for learning. Moreover, we found ‘bureaucratic attachment’: attachment to bureaucratic procedures particularly as a reaction to increased fears to be sued when something goes wrong with clients. In the recurrent arguments for reduction of bureaucracy, this other face of bureaucracy is often disregarded.
    Regarding working conditions however, the professionals we interviewed do want more discretion. Especially concerning occupation of beds, as the requirement for permanent occupation is viewed to augment risk. We therefore argue for better backing of professionals in youth, for a more precise battle against unnecessary bureaucracy, and for professionalization in order to handle more discretion.


Drs. Daniel van Hassel
Daniel van Hassel is socioloog en als onderzoeker verbonden aan het Nederlands instituut voor onderzoek van de gezondheidszorg (NIVEL), waar hij zich bezighoudt met het thema beroepen in de gezondheidszorg, d.hassel@nivel.nl.

Prof. dr. Evelien Tonkens
Evelien Tonkens is bijzonder hoogleraar actief burgerschap bij de afdeling Sociologie en Antropologie van de Universiteit van Amsterdam en toezichthouder van Meander Medisch Centrum te Amersfoort, e.h.tonkens@uva.nl.

Drs. Marc Hoijtink
Marc Hoijtink is socioloog en onderzoeker aan Kenniscentrum Maatschappij en Recht van de Hogeschool van Amsterdam, waar hij zich bezighoudt met de thema’s sociaal beleid en professionaliseringsvraagstukken, m.a.hoijtink@uva.nl.
Artikel

De tucht der wetenschap

Veranderingstheorieën van polarisatie- en radicalismebeleid op de proef gesteld

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden polarization, radicalization, evaluation research, theory-driven evaluation, social policy
Auteurs Drs. Vasco Lub
SamenvattingAuteursinformatie

    Currently the Dutch government funds dozens of social interventions designed to tackle polarization and radicalization issues. It is still unknown whether the assumptions underlying these interventions are valid. This article puts the theories of change of such interventions to the test. Underlying causal assumptions of four dominant Dutch social policies were confronted with scientific evidence: (1) the system-based approach, (2) peer mediation, (3) intergroup contact and (4) self-esteem enhancement. System-based approaches – comparable to multi-systemic therapy (MST) – seem effective in reducing extremist behaviour in radical youth, but do not necessarily lead to an ideological change. In peer mediation, the causal link between the deployment of young people and the positive outcomes of such methods remains unclear. Peer mediation is also more likely to contribute in conflicts that have not yet escalated. Intergroup contact reduces prejudices about other groups, but has a limited effect. There is also no evidence for a long term effect and positive outcomes of intergroup contact do not automatically apply to adolescents. Finally, it is questionable that enhancing the self-esteem of (moslim) youth makes them more resilient against radical tendencies. In the same vein, the scientific evidence is ambiguous about whether increasing self-esteem results in social desirable behaviour or improved social relations.


Drs. Vasco Lub
Vasco Lub is zelfstandig onderzoeker (Bureau voor Sociale Argumentatie). Hij is daarnaast als buitenpromovendus verbonden aan de Erasmus Universiteit Rotterdam (capaciteitsgroep Sociologie), waar hij een proefschrift voorbereidt over de bewijsvoering van grootstedelijk sociaal beleid, lub@fsw.eur.nl.
Artikel

Sluipend kwaliteitsverlies in de geestelijke gezondheidszorg

Professionals over de gevolgen van marktwerking

Tijdschrift Beleid en Maatschappij, Aflevering 1 2011
Trefwoorden mental health care, marketization, Diagnosis Related Groups (DRG’s), policy implementation, professionalism
Auteurs Nienke van Sambeek, Evelien Tonkens en Christian Bröer
SamenvattingAuteursinformatie

    In order to facilitate the creation of a regulated market, Diagnostic Treatment Combinations (DBC’s in Dutch) have been introduced in Dutch mental health care in 2008. DBC’s are developed to distinguish and price the ‘products’ of health care, in order to make comparison and competition between health care providers possible. In this qualitative study we analyzed mental health care professionals experiences with the DBC-system. We focused on two questions: (1) what does the DBC-system and the related introduction of marketization of mental health care mean for professionals? and (2) how do professionals cope with the DBC-system in their daily practices? We found that the logics of the market and bureaucracy, both incorporated in the DBC-system, often conflicted with the values and ethics of mental health care professionals. Mental health professionals experience deterioration of professionalism and quality of care. They were coping with conflicting values by non-compliance with rules and pragmatic use of the DBC-system. It is argued that the efforts of professionals to protect the quality of their work might actually lead to invisibility of the problems they encounter, which reinforces the policy they criticize.


Nienke van Sambeek
Nienke van Sambeek is psycholoog bij de Psychologische Praktijk Putten.

Evelien Tonkens
Evelien Tonkens is bijzonder hoogleraar actief burgerschap, afdeling Sociologie en Antropologie aan de Universiteit van Amsterdam en toezichthouder GGZ centraal. Correspondentiegegevens: prof. dr. Evelien Tonkens, Universiteit van Amsterdam, afdeling Sociologie en Antropologie, St. Actief burgerschap, Oudezijds Achterburgwal 185, 1012 DK Amsterdam, E.H.Tonkens@uva.nl.

Christian Bröer
Christian Bröer is universitair docent sociologie aan de Universiteit van Amsterdam.
Artikel

De nieuwe burgerlijkheid: participatie als conformerende zelfredzaamheid

Tijdschrift Beleid en Maatschappij, Aflevering 4 2011
Trefwoorden Participatie, Zelfredzaamheid, legitimatie, Burgerschap, Responsabilisering
Auteurs Dr. Gerard Drosterij en Rik Peeters
SamenvattingAuteursinformatie

    For many years now, citizenship has been a hot topic in Dutch politics. The activation and participation of citizens has been part and parcel of many policy initiatives. In this fashion, the current cabinet of Prime Minister Rutte has stressed the virtues of a ‘big society’ and a ‘small government’. We call this the new civility: a citizenship philosophy in which an ethico-economic claim of self-sufficiency is accompanied by a strong anticipation of policy conformity. Notably, the democratic legitimation of the new civility has been reversed. Now it is government which demands civic accountability, not the other way around. Responsible citizenship, not responsible government is at its heart. Furthermore, the new civility is based on a reversal of the Mandevillean idea of private vices and public benefits. We illustrate its ambiguous strands by a case study of a citizen’s initiative project in the city of Dordrecht. We conclude by showing how the tension between the values of civil self-sufficiency and policy conformity ironically can turn out in a-political conception of citizenship.


Dr. Gerard Drosterij
dr. Gerard Drosterij is publicist en zelfstandig adviseur. Correspondentie gegevens: Dr. G. Drosterij, Graaf Florisstraat 63b, 3021 CC, Rotterdam, g.drosterij@uvt.nl.

Rik Peeters
drs. Rik Peeters is onderzoeker en promovendus bij de Nederlandse School voor Openbaar Bestuur.
Artikel

Ondersteuning in vieren

Zichtlijnen in het faciliteren van burgerinitiatieven in de buurt

Tijdschrift Beleid en Maatschappij, Aflevering 4 2011
Trefwoorden burgerinitiatief, ondersteuning, faciliteren, professionals, wijken
Auteurs Dr. Mirjan Oude Vrielink en Drs. Ted van de Wijdeven
SamenvattingAuteursinformatie

    In the Netherlands it is widely acknowledged that neighbourhood oriented citizen’s initiatives often require some professional support. Little is known, however, about the various types of support that professionals may provide. Moreover, Dutch policies usually tend to take an instrumental stance towards citizen initiatives, focussing on their possible contribution to governmental goals. In this contribution we make an effort to develop a typology of different types and roles of professional support. Four basic types of professional support are derived from two axis. The first axis distinguishes between an instrumental approach and a more personal approach, the second between professional support focussing on the initiative/the initiator or on the broader institutional and civil society context. From our empirical findings we conclude that a vital context for citizen initiatives may be produced through the combination of an instrumental and personal approach. The latter comprises efforts of empowerment attuned to both the specific personal needs and capacities of citizens and the typical neighbourhood context. A combined approach may reduce the risk of ‘crowding out citizenship’ that exists when citizen’s initiatives become an instrument in a government’s policy.


Dr. Mirjan Oude Vrielink
Mirjan Oude Vrielink is senior onderzoeker aan de faculteit Management en Bestuur, Universiteit Twente. Correspondentiegegevens: Dr. M.J. Oude Vrielink, Universiteit Twente, faculteit Management en Bestuur/PolMT, Postbus 217, 7500 AE Enschede, m.j.oudevrielink@utwente.nl.

Drs. Ted van de Wijdeven
Ted van de Wijdeven is onderzoeker aan de Tilburgse School voor Politiek en Bestuur, Universiteit van Tilburg. Correspondentiegegevens: Drs. T.M.F. van de Wijdeven, Universiteit van Tilburg, Tilburgse School voor Politiek en Bestuur, Postbus 90153, 5000 LE Tilburg, wijdeven@uvt.nl.
Artikel

Particulier initiatief en overheid in historisch perspectief

Tijdschrift Beleid en Maatschappij, Aflevering 4 2011
Trefwoorden private initiatives, the Netherlands, pillarization, history, civil society
Auteurs Dr. Marcel Hoogenboom
SamenvattingAuteursinformatie

    The central question in this article is whether the relationship between the current citizen’s initiatives and government in the Netherlands shows similarities to the relationship between their predecessors (usually denoted as ‘private initiatives’) and government in the past, and more specifically in the time of pillarization. In the article it is claimed that in the time of pillarization – the period between around 1900 and 1970, when Dutch society was characterized by vertical social divisions along denominational (religious) and ideological lines – private initiatives and Dutch government developed a peculiar symbiotic relationship. In this period, on the one hand the pillarized private initiatives, as a matter of course, expected a large degree of autonomy but at the same time all sorts of support from Dutch government when administering various public tasks. On the other hand, Dutch government took for granted that the pillarized private initiatives highly contributed to the initiation and administration of these public tasks. Since the disintegration of the pillars in 1970s Dutch government has been searching for new ways to relate to the old and new private initiatives, and vice versa. Yet in this search both government and private initiatives still seem driven by the old ‘reflexes’ of pillarization.


Dr. Marcel Hoogenboom
Marcel Hoogenboom is universitair docent algemene sociale wetenschappen, Universiteit Utrecht. Correspondentiegegevens: Dr. M.J.M. Hoogenboom, Universiteit Utrecht, faculteit Sociale Wetenschappen, Heidelberglaan 2, 3584 CS Utrecht, m.j.m.hoogenboom@uu.nl.
Artikel

Welke burger telt mee(r) in de doe-democratie?

Tijdschrift Beleid en Maatschappij, Aflevering 4 2011
Trefwoorden civic participation, citizens’ initiatives, inequalities, neighbourhoods, democracy
Auteurs Drs. Judith Bakker, Prof. dr. Bas Denters en Dr. Pieter-Jan Klok
SamenvattingAuteursinformatie

    In citizens’ initiatives (CI’s) citizens themselves take action to solve problems in their community. Many Dutch municipalities have adopted policies to facilitate CI’s. This raises a number of issues. For example who are involved in such initiatives? And, which problems are likely to be addressed? Such questions are pertinent, because for other forms of civic participation research has demonstrated that privileged social groups are overrepresented. We have compared groups of citizens who are actively involved in CI’s with less active citizens. It is demonstrated that in keeping with previous findings privileged social groups (e.g. high income and well educated people) are overrepresented amongst the more active citizens. This is true for both individual and collective neighbourhood initiatives. However, we did not find an overrepresentation of males amongst the activists. In answering the second question, we have looked at the concerns and worries of the citizens. There is no evidence of systematic differences in the problem definitions of more and less active citizens. This mitigates problem of the social selectivity in civic participation: if citizens agree about the issues to be addressed, who cares about who does the job, provided that someone is willing to do it?


Drs. Judith Bakker
Judith Bakker is junior onderzoeker aan de faculteit Management en Bestuur, Universiteit Twente. Correspondentiegegevens: Drs. J.H.M. Bakker, Universiteit Twente, faculteit Management en Bestuur, vakgroep Political Science and Research Methods, Postbus 217, 7500 AE Enschede, J.H.M.Bakker@utwente.nl.

Prof. dr. Bas Denters
Bas Denters is hoogleraar bestuurskunde aan de Universiteit Twente. Correspondentiegegevens: Prof. dr. S.A.H. Denters, Universiteit Twente, faculteit Management en Bestuur, vakgroep Political Science and Research Methods, Postbus 217, 7500 AE Enschede, S.A.H.Denters@utwente.nl.

Dr. Pieter-Jan Klok
Pieter-Jan Klok is universitair docent beleidswetenschap aan de faculteit Management en Bestuur, Universiteit Twente. Correspondentiegegevens: Dr. P.-J. Klok, Universiteit Twente, faculteit Management en Bestuur, vakgroep Science Technology and Policy Studies, Postbus 217, 7500 AE Enschede, P.J.Klok@utwente.nl.
Artikel

Burgerinitiatieven en de bescheiden overheid

Tijdschrift Beleid en Maatschappij, Aflevering 4 2011
Auteurs Dr. Mirjan Oude Vrielink en Dr. Imrat Verhoeven
Auteursinformatie

Dr. Mirjan Oude Vrielink
Mirjan Oude Vrielink is senior onderzoeker aan de faculteit Management en Bestuur, Universiteit Twente. Correspondentiegegevens: Dr. M.J. Oude Vrielink, Universiteit Twente, faculteit Management en Bestuur/PolMT, Postbus 217, 7500 AE Enschede, m.j.oudevrielink@utwente.nl.

Dr. Imrat Verhoeven
Imrat Verhoeven is postdoc onderzoeker aan de afdeling Sociologie en Antropologie, Universiteit van Amsterdam/AISSR. Correspondentiegegevens: Dr. I. Verhoeven, Oudezijds Achterburgwal 185, 1012 DK Amsterdam, i.verhoeven@uva.nl.
Artikel

Bewonersinitiatieven: partnerschap tussen burgers en overheid

Tijdschrift Beleid en Maatschappij, Aflevering 4 2011
Trefwoorden citizen’s initiatives, activation policy, representativeness, partnership relation, competences
Auteurs Dr. Imrat Verhoeven en Prof. dr. Evelien Tonkens
SamenvattingAuteursinformatie

    In recent years the Dutch welfare state has invested substantial sums of money in activation of citizen’s initiatives in deprived neighbourhoods. As a policy concept citizen’s initiatives refers to enhancements by citizens to the quality of life in their neighbourhood. Is this activation policy productive or counterproductive for citizen participation? This question is answered by analyzing the representativeness of the activated citizens, the nature of their initiatives, the type of relations they develop with institutions, and whether they develop more competences due to their initiative(s). Our findings indicate that the activated citizens are more often female, below 50, lower educated, and 40 percent is migrant, which makes them more representative than the participation elite (male, 50+, white, and higher educated). They form a new vanguard that activates many participants through initiatives that focus on connecting people and on social problems such as anonymity, isolation and nuisance. Many contacts with professionals contribute for them to a partnership relation geared toward cooperation instead of consumerism or dissatisfaction. Also these citizens develop democratic, bureaucratic and social competences as well as social reflexivity and empathy for other citizens and institutions. We conclude that activation of citizen’s initiatives has positive effects on citizen participation.


Dr. Imrat Verhoeven
Imrat Verhoeven is postdoc onderzoeker aan de afdeling Sociologie en Antropologie, Universiteit van Amsterdam/AISSR. Correspondentiegegevens: Dr. I. Verhoeven, Oudezijds Achterburgwal 185, 1012 DK Amsterdam, i.verhoeven@uva.nl.

Prof. dr. Evelien Tonkens
Evelien Tonkens is hoogleraar actief burgerschap aan de afdeling Sociologie en Antropologie, Universiteit van Amsterdam/AISSR. Correspondentiegegevens: Prof. dr. E. Tonkens, Oudezijds Achterburgwal 185, 1012 DK Amsterdam, e.h.tonkens@uva.nl.
Artikel

Aspecten van burgerschap

Een historische analyse van de transformaties van het burgerschapsconcept in Nederland

Tijdschrift Beleid en Maatschappij, Aflevering 1 2009
Auteurs Friso van Houdt en Willem Schinkel
SamenvattingAuteursinformatie

    The historical transformations of Dutch citizenship are assessed in this article in light of two aspects. One concerns the dimensions and layers of citizenship; the other pertains to the relative stress laid on either formal or moral citizenship. We illustrate how citizenship was broadened from civic to political, social and cultural rights. Then we discuss the recent moralization of citizenship in the context of Dutch debates on immigrant integration. We illustrate how the relative stress on moral citizenship therein pertains to a virtual disenfranchisement of non-native Dutch citizens.


Friso van Houdt
Friso van Houdt is als promovendus verbonden aan de Faculteit Sociale Wetenschappen van de Erasmus Universiteit Rotterdam.

Willem Schinkel
Willem Schinkel is universitair hoofddocent theoretische sociologie aan de Erasmus Universiteit Rotterdam. Correspondentiegegevens: Dr. W. Schinkel Erasmus Universiteit Rotterdam Faculteit der Sociale Wetenschappen Capaciteitsgroep Sociologie Postbus 1738 3000 DR Rotterdam schinkel@fsw.eur.nl
Artikel

De diplomademocratie

Over de spanning tussen meritocratie en democratie

Tijdschrift Beleid en Maatschappij, Aflevering 4 2006
Auteurs Mark Bovens
SamenvattingAuteursinformatie

    Contemporary western democracies, such the United States, Great Britain, and The Netherlands have become diploma democracies. They are ruled by the well educated, whereas the least educated, even though they still comprise about half of the population, have virtually vanished from most political arenas. Of course, the well educated have always been more politically active than the less educated, but in the past decades this gap has widened substantially. Well-educated citizens are more inclined to vote, to write letters to the editor, or to visit consultative or deliberative meetings than citizens with a low level of education; and most, if not all, members of parliament, all the political officials, and almost all of the political advocates and lobbyists, have college or graduate degrees. The paper substantiates the rise of diploma democracy in The Netherlands, discusses what is problematic about such an educational meritocracy in the context of democracy, and looks at what could be done to mitigate or remedy some of its negative effects.


Mark Bovens
Prof. dr. Mark Bovens is als hoogleraar Bestuurskunde verbonden aan de Utrechtse School voor Bestuurs- en Organisatiewetenschap van de Universiteit Utrecht, Bijlhouwerstraat 6, 3511 ZC Utrecht. Zijn meest recente boek is De digitale republiek: Democratie en rechtsstaat in de informatiemaatschappij (AUP 2003). Correspondentiegegevens: m.a.p.bovens@uu.nl www.usg.uu.nl/research/m.bovens

    Demand-steering policies in healthcare are understandable but problematic answers to the desire for democratization that dates from the seventies of the former century. Prominent critics such as Achterhuis and Illich were very critical of the undemocratic character of health care. Yet their romantic idea of society excused them from the need to articulate democratic alternatives. The empty space that they left was filled by the concept of demand-steering. Demand-steering, however, rather than strengthening democratic practices, merely undermines them, by preferring exit above voice, by putting up new bureaucratic barriers between clients and professionals and by undermining the quality of the relationship between clients and professionals.

    Doing more justice to the democratic impulse is possible and desirable. A new step towards this aim is being taken by a fourth logic of steering, (next to the familiar logics of the market, bureaucracy and professionalism) that centers on improving the dialogue between clients and professionals. The one variant, democratic professionalism, starts from the position of the professional and aims at intensifying democratic control, while the other variant, collaboration, starts from the client and aims at providing him with more influence and responsibility for the health care process. This fourth logic however can only provide a new impulse to democratization when the vague notion of the dialogue is elaborated more thoroughly.


Evelien Tonkens
Evelien Tonkens is bijzonder hoogleraar actief burgerschap bij de afdeling sociologie en antropologie van de Universiteit van Amsterdam en opleidingsdirecteur/docent van de masteropleiding social policy and social work in urban areas van de Uva. Correspondentieadres: UvA – afdeling sociologie en antropologie, Oudezijds Achterburgwal 185, 1012 DK Amsterdam, e-mail: e.h.tonkens@uva.nl
Artikel

Vervreemd of gewoon verschillend?

De gevolgen van onderwijshervormingen voor loyaliteiten van schoolleiders in het voortgezet onderwijs

Tijdschrift Beleid en Maatschappij, Aflevering 4 2009
Auteurs Bas de Wit
SamenvattingAuteursinformatie

    Since the 1980s, there has been a rise of managers and executives in public domains. Especially in domains like education, this development was accompanied by sharp controversies and 'clashes' between managers and professionals, who would be 'alienated' from each other. The classic nature of professional and managerial loyalties would seem to strengthen this alienation. Professionals would primarily be loyal to their profession, whereas managerial loyalties would mainly focus on organisations. Although research has criticized the one-sidedness of professional loyalty, managerial loyalty has hardly been studied up till now. In this article, managerial loyalties are analyzed theoretically as well as empirically. The article rests upon a qualitative study among school leaders in Dutch secondary education. It shows that management reforms in education did not result in the adoption of a new, primary loyalty to organizations, management or performance by school leaders. Instead, long-standing relations, for example with teachers, remain meaningful, also because most school leaders have a professional background as teacher. Consequently, assumptions about managers who alienate from professionals, and managers who do not value their relationships with professionals must be criticized, at least in (secondary) education.


Bas de Wit
Bas de Wit is als promovendus verbonden aan het departement Bestuurs- en Organisatiewetenschap van de Universiteit Utrecht. Correspondentiegegevens: Drs. B.C. de Wit, MSc Universiteit Utrecht Departement Bestuurs- en Organisatiewetenschap Bijlhouwerstraat 6 3511 ZC Utrecht b.c.dewit@uu.nl

Willem Trommel
Willem Trommel is universitair hoofddocent bestuurssociologie aan de Universiteit Twente Correspondentieadres: Universiteit Twente, faculteit BBT, Postbus 217, 7500 AE Enschede, e-mail: w.a.trommel@utwente.nl
Artikel

De vraag als antwoord?

Normatieve risico's van vraagsturing en de implicaties voor de rol van professionals

Tijdschrift Beleid en Maatschappij, Aflevering 3 2006
Auteurs Hans Bosselaar
SamenvattingAuteursinformatie

    The growing interest in demand-based delivery is to be comprehended regarding the criticism on the traditional 'apply-based' delivery. Regarding the literature, the main stream notion on demand-based delivery contains the transfer of the tasks and duties from the intermediate professional to the client. Consequently, the (demanding) client is directly able to affect the provisions he is eligible to and to influence the acquirement of the services and goods.

    The main issues are:

    This article focuses on the new role of intermediate professionals. The intermediate professional can maintain a role in realising the demand-supply relationship between the client and the supplying professional; he can get the task to acquire and spread the required market information, but as well can get the responsibility to support the market participants using this information. In the same time, this responsibility can help to avoid the normative risks, especially the risk of inadequacy.

    This new role must probably be regulated and in any case be monitored to prevent from the situation that the intermediate professional will take over the new responsibilities of the client. If this does not happen, the transfer to the demand-based delivery of public services will fail. On the other hand, if their will be no accessible client support by the new intermediate professional, the transfer to the demand-based delivery will tarnish the fundaments of the social system.


Hans Bosselaar
Mr. dr. Hans Bosselaar is zelfstandig gevestigd onderzoeker met bureau Meccano kennis voor beleid. Bosselaar doet voornamelijk onderzoek op het terrein van sociale zekerheid, arbeidsmarkt en disability management in ondernemingen voor opdrachtgevers als het ministerie van Sociale Zaken en Werkgelegenheid, UWV, RWI en diverse (overheids)commissies en sociale partners. Bosselaar promoveerde in 2005 op het proefschrift De vraag als antwoord. Vraagsturing en sociaal beleid: voorwaarden en risico's. Correspondentiegegevens: Mr. dr. Hans Bosselaar, Meccano kennis voor beleid, e-mail: meccano@planet.nl
Artikel

Vraaggestuurd organiseren

Professioneel management van vraagsturing in publieke dienstverlening

Tijdschrift Beleid en Maatschappij, Aflevering 3 2006
Auteurs Mirko Noordegraaf
SamenvattingAuteursinformatie

    'Demand-based organising' has become popular throughout public domains, sometimes complementing, sometimes working against 'fact-based' and 'market-based' organising. This raises critical questions, about ways in which 'customer' and client demands are and can be known, and how multiple demands can be aggregated. In addition, it is difficult to link demand-based strategies to public service contexts, full of professional practices. How do public managers cope with such contradictory conditions? How can they organise in demand-based ways, amidst contradictory demands? This article, firstly, explores how demand-based rhetoric and instruments have been introduced. Secondly, it explores how public managers really (can) work in demand-based settings. Thirdly, it explores how demand-based practices can be organised, so that public service contexts can be managed 'professionally'. This leads to a paradoxical conclusion. Professional public managers organise in demand-based ways by not handing-over or 'outsourcing' content to customers and clients, but by substantiating demands themselves.


Mirko Noordegraaf
Dr Mirko Noordegraaf is verbonden aan de Utrechtse School voor Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
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