Planning research is increasingly focused on bridging the gap between practice and academia. However, this requires much effort and is not as commonplace as it seems. To ensure success, innovative research approaches, practitioners and academics are required. The experiential learning cycle of Kolb and Fry (1974) offers a research framework for the authors to reflect on their practice-oriented research on Cost Benefit Analysis processes (CBA) and Transit-Oriented Development (TOD) respectively. Both research projects are compared using the learning cycle. The cycle was completed in the CBA project but only partially resolved in the TOD project. Reflecting on their experiences with applying the learning cycle, the authors conclude on the possibilities and limitations of this application and offer insight into how the interaction between theory and practice can occur.

This article shows the relevance of Burawoy’s analytical categories on the division of scientific labour to analyse the interactions between science and practice. It argues that social scientists need to combine the roles of expert witness, social engineer and storyteller in order to develop a productive relationship with policy makers. It also emphasises the relevance of a permanent dialogue between social scientists and policy makers. However, the analysis disagrees with Burawoy’s view that knowledge is based on a consensus between scientists and their publics (consensual knowledge). Burawoy underestimates the risk of a politicisation of science inherent to a close relationship with various ‘publics’. The arguments presented in this article are based on the reception of a research project on labour migration from Central and Eastern Europe. This was a hybrid research project in which different actors participated: the Erasmus University, nine Dutch municipalities, the national government and a Dutch knowledge center on urban issues.

Given the scientific and social importance attached to productive interactions between science and policy practices, there is a striking lack of insight into current knowledge practices and the dilemmas they lead to. Our special issue can’t solve this deficiency but it can provide an impetus for opening up current knowledge practices, reflect on the role of science in them and instigate a more systematic exchange of methods. A warning is given for the reification of boundary work and Gabrielle Bammers’ Implementation and Integration Sciences is introduced as framework for the analyses.

A transition to a bio based economy requires social and technological innovations. Transition management theory holds that these innovations take place in niches that can bring about structural change in society, politics and the economy in a stepwise manner. However, these innovations are always subjected to systemic barriers, such as regulations and institutional structures, that need to be overcome. This was also the case in a consortium of government, industry and eco-toxicologists that collaboratively developed innovative water monitoring tools. In this contribution the authors investigate how systemic barriers can be made productive in a science-society dialogue by creating reflexivity and learning. They conducted a frame analysis of interviews and policy documents to unravel systemic barriers to innovation – in the form of discursive boundary work: the routinized demarcations of practices. Second, they experimented with a science-society dialogue to reflect on these routinized demarcations and develop alternatives to overcome these boundaries. The research demonstrates that reflective conversations occurred and that participants developed a boundary concept of ‘living water’ that enhanced their innovative collaboration and technology.

Co-production is regarded as a way to actively involve vulnerable citizens with public service delivery. However, there are several critical aspects that may lead to the unexpected exclusion of this group by public organizations, which have been insufficiently addressed hitherto. On the basis of a dissertation research, these critical aspects are analyzed for three phases of co-production. In the first phase, self-selection and organizational selection may lead to the exclusion of vulnerable citizens. In the second phase, a lack of commitment of the user and organizational support increase the chance of early discontinuation of co-production by vulnerable citizens. Finally, in the evaluation phase, it is likely that disadvantaged citizens attribute potential success of co-production to themselves and do not reward the public service provider for this. This has the possible consequence that there is no recognition for the added value of co-production, which may lead to less co-production that involves vulnerable citizens in the future.

When scientific values like objectivity, validity and reliability are inadequate for designing research that enables society’s capacity for dealing with unstructured problems, which values or criteria should we use for designing adequate knowledge practices? Based on the articles in this special issue we answer this question by analysing the methods researchers have used for selecting stakeholders, knowledges, synthesis, context and outcome in new knowledge practices. Although a common language for comparison and documentation is lacking, the analysis provides recommendations for better designing interaction between scientific and other practices. The most important message however is that we need a designated platform for exchanging and evaluating experiences and discussing methods and the outcomes they yield.

The discussion on how to resolve mass disputes stemming from faulty financial products among banks, insurance companies and other stakeholders in the Netherlands ended in deadlock. While diligent action is considered imperative, parties shy away from discussing options for settling damages suffered by consumers for fear of triggering mass claims themselves. To contribute to a new framework for resolving mass disputes, a responsive evaluation was conducted between 2011 and 2015. In such evaluation, the way stakeholders make sense of the situation serves as an organizing principle in knowledge production. This article discusses the methodical challenges implied in adapting the methodological guidelines for such inquiry to fit the ill-structured, controversial and complex legal issue and its highly politicized context. Because of a careful handling of confidentiality in the inquiry and a focused selection of participants on the basis of their proximity to the issue, the evaluation resulted in insight in options for resolving mass disputes that are supported by various parties. Furthermore, the evaluation itself served, it is argued, as a vehicle to overcome the deadlock by sensitizing stakeholders to the fact that they all aspire similar practical objectives and all acknowledge the need for cooperation on the issue.

Professional services such as educational services, are increasingly managed and optimized in order to improve performances. Performances of students, teachers and school (boards) are measured and evaluated. Increasingly, rules and systems focus on outputs and control. Consequently, the ‘freedom’ of professionals such as teachers is reduced, or is perceived and felt to be reduced. There have been growing debates on the problematic effects of performance pressures. Often, public professionals are seen as ‘defenseless victims’ of systems and pressures – they are ‘professionals under pressure’. In this paper, we introduce a more positive way of understanding professionals and professional action in changing contexts. We see professionals such as teachers as ‘active agents’ who can develop and regain control over their own situation. Professionals can deliver quality, in spite of bureaucratic burdens and managerial intrusions. We call this ability professional capability: ‘the ability to proactively deal with work-related expectations, tasks and burdens in dynamic stakeholder environments’. This paper combines research on public administration, organizational sociology and occupational psychology, to generate a more productive understanding of proactive coping of professionals in public domains. We define and operationalize professional capacity, we explore sources and effects, and we develop hypotheses for further research.

In this article we explore how and under what circumstances present-past comparisons can be used to find solutions to current social issues. We argue that meaningful comparisons can not only be made between countries or groups within countries, rather, comparisons between current and past societies too can enrich our thinking about pressing social problems. We search for the conditions under which such comparisons are possible without undermining the professional skills, epistemological and methodological insights of the various disciplines. Learning from the past calls for an in-depth study of present problems and the historical (role) model alike, with historians and social and political scientists cooperating in teams. We propose a five-step-method: (1) diagnosing the social issue, (2) tracing comparable historical practices that might offer solutions, (3) distilling these practices from their historical contexts, (4) massaging the ‘historical’ practices into the diagnosed present-day context through an imaginative exercise, and (5) implementing these solutions into everyday life through forms of experiment.

De Nederlandse rijksoverheid maakt steeds meer gebruik van DBFM(O)-contracten om grootschalige bouw- en infraprojecten te ontwikkelen en te realiseren (DBFM(O) staat voor Design, Build, Finance, Maintain en eventueel Operate). De organisatie en inrichting van deze contracten en projecten zijn ‘als vanzelfsprekend’ gegroeid en gestandaardiseerd, veelal gebaseerd op de internationale praktijk en buitenlandse voorbeelden. Dit artikel zet uiteen hoe DBFM(O)-projecten georganiseerd en gestructureerd worden door publieke en private partijen. Uit internationaal onderzoek blijkt dat de resultaten wisselend zijn, maar de potentiële voordelen van DBFM(O) zijn groot. Deze potentie blijkt uit de eerste praktijkervaringen in Nederland, maar we kennen inmiddels ook de eerste negatieve gevolgen voor betrokken risicodragende partijen. We onderscheiden bij DBFM(O) zes ‘conventies’ met onderliggende spanningen waar praktijk en wetenschap, in de Nederlandse verhoudingen, kritisch op zullen moeten reflecteren.

Big Data is the new hype in municipal policy and the promise of Big Data is rationalization: better policy that is based on better information. In this article the authors investigate the extent to which the use of Big Data in municipal organizations results in a more rational policy process. Their empirical research was held in two Dutch municipalities: Tilburg, in the south of the Netherlands, and Assen, in the north of the Netherlands. They investigated how Tilburg deploys Big Data for the fight against crime and Assen is trying to improve its traffic management with Big Data. Their analysis shows that policy, more so than in the past, is being steered by specific information because Big Data is being used. The rationalization of policy, however, is limited by the possibilities of Big Data and by political dynamics. Their final conclusion therefore is that the uncertainty, unfamiliarity, complexity and constant change are partly made manageable and controllable by the use of Big Data in municipal organizations. Politics is also partly ‘tamed’ because politicians have to relate to ‘objective data’ from information systems.

As long as the existence of public administration, there is discussion whether public administration should focus on practice or mainly be a purely scientific field. Opinions of public administration scholars are divided on the matter. Moreover, the question is whether public administration is a discipline in itself or part of other disciplines such as political science, law or the management sciences. This article shows how public administration scholars see the discipline and the developments therein, based on a survey among scholars. Dutch public administration scholars are compared with their European colleagues. There are major differences between the Netherlands and the rest of Europe with regard to the status of the discipline. Firstly, as a separate discipline, public administration in the Netherlands is more important in comparison with other European countries. In the rest of Europe, in particular political sciences play an important role. Secondly, regarding the tension within the discipline, the public administration in the Netherlands is developing less towards practitioners than public administration in other European countries.

Risks taken by some organizations may have considerable impact on society. In this contribution the assessment and management of risk are perceived to take place in a multi-actor setting. Within an organization operators, risk managers, and top managers interact about risk assessments and risk mitigation strategies. Public regulators and inspectorates increasingly focus on risk management systems instead of the operational activities or organizational outputs. Are organizations systematically assessing their risks? This contribution identifies two contrasting perspectives on risk assessment and risk mitigation in literature: risk management and risk governance. An empirical study in three sectors reveals evidence of both perspectives in practice. Companies adopt hybrid approaches, which are essential for the quality of risk assessment and mitigation. Indeed, adopting just one perspective seems dangerous. We conclude that public regulators and inspectorates might provide incentives to focus on just one perspective and suggest two heuristics for public inspectorates that respect hybrid approaches of risk assessment and mitigation.

Governments throughout the whole world feel the need to cut spending due to the current financial crisis. The Netherlands are no exception in this matter. Top civil servants are up to the task to implement these cutbacks within their own organizations. However, not much is known about what influences their choice for certain implementation strategies. One factor of interest are the values of top civil servants, which are supposed to be influenced by their work experience. This is a relevant factor, since the introduction of New Public Management made it more common for managers from the private sector to reach the higher echelons of government. Top civil servants with different backgrounds and from different Dutch ministries were interviewed for this study. It seems that using across-the-board cuts are present within Dutch ministries, sometimes combined with targeted cuts. Surprisingly, no differences in values and implementation strategies were found between managers with and without experience in the private sector, contrary to expectation. The implementation strategies used seem mainly influenced by values such as soberness and thrift, values which are not present in current public values literature.

Surveys show that Dutch people want more options with regard to the own pension. Can freedom of choice be combined with collective organised solidarity within supplementary pension schemes? To answer this question the article discusses the pros and cons of options of workers and employers within and between pension schemes. The theoretical and empirical consequences of choices in the Dutch supplementary pension schemes are reviewed. The neo-classical economic theory, the neo-institutional theory and behavioral economic theory are applied to supplementary pensions. In addition, lessons are learned from the experience in the Netherlands with choices within pension schemes and with choices in other areas. Only a very small minority will use the new options in the supplementary pension schemes. Unlike the neoclassical economic theory, the neo-institutional theory and behavioral economic theory recommend to extend the compulsory supplementary pension to all employed persons. The welfare gain of more choices is questionable. Lifting the mandatory participation will affect the relative success of the Dutch pension system: large numbers of insured workers and relatively cheap and a relatively high pension as a result of this supplementary pension.

Citizen participation is firmly on the agenda of many Western policy makers. Numerous opportunities for individuals to participate in public decision-making have been created. However, few citizens use these opportunities. Those who do are often the highly educated, white, middle and upper classes that also tend to dominate other democratic spaces. Opportunities to become active can increase inequalities in terms of whose voices are heard in public decision-making. This fundamentally challenges the central democratic value of equality. Nevertheless, others can represent the interests of those who remain silent. Using the concept of representative claim this paper explores a variety of forms of representation (electoral, formal non-electoral and informal self-appointed) in the domain of social policy which is currently decentralized in the Netherlands. We conclude that especially informal self-appointed representatives such as medical professionals, churches and patient organizations can potentially play an important role in representing groups who often remain unheard in the public debate. They can therefore play an important role in ensuring the democratic quality of the decentralization process.

Public Administration has been confronted with an emerging body of literature on the subject of social engineering and the limitedness of governing society. At the same time, governance is considered to be more greedy. The aim of this article is to consider the implications of the boundaries of social engineering for Public Administration. This article reflects on these implications as follows. Firstly, this article gives an analysis of the relation between governance, policy and feasibility. Secondly, different definitions of feasibility are developed and related to Public Administration. These elements lead to the conclusion that Public Administration is part of the culture of perfecting. Thirdly, after rejecting fatalism, a new perspective for Public Administration can be found in thinking based on practical rationality.

Based on a database with 75 rural community broadband initiatives in the Netherlands and a longitudinal analysis of a specific initiative in the municipality of Oldambt, the authors discuss how citizens campaign for improved internet connections in a cooperative setting. The authors present an 8-step model which shows that at each step citizens, governments and private telecom companies affect the completion of the step. Both telecom companies and governments, however, stick to their old way of working. The market parties try to slow down the process and prevent their market areas from being affected by the initiatives, while governments are unclear about (potential) policies. Community broadband initiatives learn ‘on the job’ and they need perseverance as well as social, intellectual and financial capital in order to be successful. The realization of rural broadband requires efforts from citizens and the involvement of facilitating and supportive governments.

In his much praised book on mayors, Benjamin Barber argues it’s up to cities to address the world’s most acute problems. These include wicked problems such as climate change, terrorism, poverty and trafficking of drugs, weapons and humans. Cities are not only excellent problem solvers, they are also given a prominent role in innovation and economics, democracy and citizenship, and more recently domestic care. Complicated, wicked and thus knowledge intensive problems are stacking up at the local level. But where to get the appropriate knowledge to tackle these issues?

Over the last couple of decades, metropolitan areas around the world have been engaged in a multitude of initiatives aimed at upgrading urban infrastructure and services, in an effort to create better environmental, social and economic conditions and to enhance cities’ attractiveness and competitiveness. Reflecting these developments, many new categories of ‘cities’ have entered the policy discourse: ‘sustainable cities’; ‘green cities’; ‘digital cities’; ‘intelligent cities’; ‘smart cities’; ‘information cities’; ‘knowledge cities’; ‘resilient cities’; ‘eco-cities’; ‘low carbon cities’; ‘liveable cities’; and even combinations, such as ‘low carbon eco-cities’ and ‘ubiquitous eco-cities’. Each of these terms apparently seeks to capture and conceptualize key aspects of ongoing urban sustainability efforts. Closer examination, however, reveals that the terms are often used interchangeably by policy makers, planners and developers alike. In this article we examine the reflection of the wider policy debate in academic discourse. By subjecting the twelve most frequently encountered categories mentioned above to bibliometric analysis, we aim to identify the distinct conceptual perspectives harbored by each of them.