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Thema-artikel ‘Uitgesproken Bestuurskunde’

Toezicht en governance in de open samenleving

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden corporate crime, Governance, Enforcement, Regulation, public administration
Auteurs Prof. dr. Judith van Erp
Samenvatting

    Regulation and markets have become central steering mechanisms in modern states, but have received relatively little attention in public administration. This contribution argues that questions around regulation, monitoring and enforcement deserve more attention in public administration scholarship. It sketches the development of ‘Regulatory Governance’ as a scholarly field, and discusses the added value of a criminological perspective on relations between state and market. A research agenda on ‘naming and shaming’ brings these perspectives together.


Prof. dr. Judith van Erp
Thema-artikel ‘Uitgesproken Bestuurskunde’

Gedragen gedragsverandering

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden public administration, public management, psychology, behavioral public administration, behavior change, design science
Auteurs Prof. dr. Lars Tummers
Samenvatting

    Changing behavior is often necessary to tackle societal problems. Governments can change behavior via economic incentives (such as subsidies for electric cars), bans/mandates (such as prison sentences for drug smuggling), communication (for example information campaigns) and nudges (for example, being a donor by default). However, the government should not be a manipulator that applies the latest behavioral tricks without societal support. Public administration research shows that support cannot be taken for granted. If there is no support for behavioral change, well-intended interventions can even be counterproductive. I therefore develop a model for supported behavioral change. I provide five criteria that indicate when there is supported behavioral change: if the behavioral change is both effective (1) and efficient (2), and when there is support for behavioral change among politicians (3), among implementing organizations (4), and among citizens (5).


Prof. dr. Lars Tummers

    Governance is a human activity and is therefore unquestionably about relationships. Relationships between public and private parties. Relationships in existing steering-oriented structures (the political administrator as guardian, magistrate) and also relationships in new forms of cooperation that are often focused on good relationships (government participation). Public-private partnerships are inevitably accompanied by conflicting interests that place different demands on interactions. One-size-fits-all does not fit there, but customization is required, with constant alignment with what is – and what is not (yet). And so the ability to make contact requires much more attention, and from there to explore and grasp perspectives. How do you work on the tensions that you find on your way? It is there that the method of communication influences how the process of cooperation and steering proceeds. This is not a matter of whether-or, but and-and. Both perspectives are characterized by a different relationship with those involved and a different way of contact and interaction. This article focuses on contact from a collaborative perspective. The classical administrative side already has a rich history, while the cooperation side is often still an unknown and unexplored territory. The central question is: how can you, as a director and public professional, deliver tailor-made solutions and therefore adapt to complex tasks? The authors look at complex situations from a communicative perspective and they introduce ‘appreciative communication’ as the art of aligning with what really moves people, as a frame of view of the inconvenience caused by the differences present. They highlight a number of generic tensions that can arise in cooperation situations. A case study into the approach to regional innovation in the field of mobility serves as an illustration.


Dr. Els van der Pool
Dr. E.M.C. van der Pool is lector Human Communication Development bij de Hogeschool van Arnhem en Nijmegen (HAN).

Dr. Guido Rijnja
Dr. G.W. Rijnja is adviseur communicatiebeleid bij de Rijksvoorlichtingsdienst, Ministerie van Algemene Zaken.
Thema-artikel

Strategische planning en fusies in Vlaamse gemeenten

Een essay over Vlaamse ervaringen met New Public Management-hervormingen

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden new public management, local government, strategic planning, municipal mergers, Flemish municipalities
Auteurs Bert George PhD
Samenvatting

    In the past years, Flemish municipalities have been confronted with a plethora of new public management reforms. The two probably most salient reforms include the introduction of a strategic planning system entitled the policy and management cycle (PMC) as well as the provision of financial incentives for municipalities that undertake a merger. These reforms are not unique to the Flemish context. Indeed, similar reforms took place in the Netherlands, where policy and management instruments (PMI) – a strategic planning system – were introduced in the eighties and municipal mergers have been part of the political agenda for several decades. But similar reforms also took place in, for instance, the United Kingdom (i.e. the best value regime in 1999) as well as Denmark (i.e. the municipal mergers in 2007). In this essay, these Flemish reforms are critically evaluated, taking into account following question: which public values are triggered through these reforms, and what might this imply for the Flemish and Dutch local public sector? This essay uses new public governance principles such as strategic thinking and the learning organisation to answer this question.


Bert George PhD
Artikel

Leren en werken voor vluchtelingen: beleid en interventies in drie grote gemeenten.

Tijdschrift Beleid en Maatschappij, Aflevering 1 2019
Trefwoorden Refugees, Asylum seekers, Labour market integration, Participation, Local integration policies
Auteurs Dr. Jeanine Klaver, Prof. dr. Jaco Dagevos, Dr. Rianne Dekker e.a.
SamenvattingAuteursinformatie

    Municipalities have increasingly adjusted their policies in order to better respond to the problematic social and economic participation of permit holders. The core elements within the chosen policies seem to consist of an early activation, combining language and professional training, and providing customization in the support of these newcomers. In this article, this policy change has been studied in the municipalities of Amsterdam, Rotterdam and Utrecht. It becomes clear that a more successful approach only succeeds when permit holders are offered additional and tailored support. For all three municipalities, this means that more permit holders are reached by the available support measures and that local policy makers can better respond to individual needs and possibilities. In addition, these municipalities pay more attention for sustainable labour market participation. At the same time, it is evident that no rapid successes are being made with this new course. In particular, more vulnerable permit holders, including those with low levels of education and women, are not always reached by municipalities. We also see that many of these newcomers must be supported for a long time, even if after have found a place on the labour market. Therefore, evidence suggests that without additional measures there is a good chance that the perspective on social and economic participation for many permit holders in the Netherlands will be extremely limited.


Dr. Jeanine Klaver
Dr. Jeanine Klaver werkt bij Regioplan Beleidsonderzoek.

Prof. dr. Jaco Dagevos
Prof. dr. Jaco Dagevos werkt bij de Erasmus Universiteit Rotterdam en het Sociaal en Cultureel Planbureau.

Dr. Rianne Dekker
Dr. Rianne Dekker werkt bij de Universiteit Utrecht.

Dr. Karin Geuijen
Dr. Karin Geuijen werkt bij de Universiteit Utrecht.

Dr. Arend Odé
Dr. Arend Odé werkt bij Regioplan Beleidsonderzoek.
Artikel

Diversiteit in bestuurskundig perspectief

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden diversity perspectives, interventions, public sector, business case, binding
Auteurs Dr. Saniye Çelik
Samenvatting

    In practice, diversity interventions do not always appear to be effective. One argument is that there is little or no match between the perspectives of public organizations on diversity and the interventions used. This article provides an overview of the underlying rationales for diversity policy and discusses the perspectives on diversity from the diversity literature, HRM, and management literature and how these overlap, complement each other and differ from each other. What these perspectives have in common is that they all emphasize the added value of diversity. In the diversity literature, the emphasis is on the four perspectives equality, legitimacy, creativity, and the labour market. HRM literature focusses on managing differences. In public administration, there is a shift from active representation by individuals to connecting by all employees. Furthermore, the binding perspective is gaining more and more importance in the public domain because it may be possible to close the gap between the government and its citizen. This perspective emphasizes the importance of the long-term relationship with citizens to strengthen the trust of citizens in the government for realizing social tasks and responsibilities. It makes diversity an issue for all employees. For Hassan and Havva, and also for Hans and Hanna.


Dr. Saniye Çelik

    Exploration of the future is about systematically exploring future developments and the possible consequences for an organization or issue. The demand for future explorations at local policy level has increased in recent years. This article focuses on the relationship between participatory future exportations and local strategic policy processes. On the basis of four case studies, the meaning of participatory foresight studies for local policy processes was investigated. The research, which was carried out as action research, shows that future explorations in local strategic policy processes can be significant in different ways: they provide new knowledge, they promote learning in an integral and future-oriented manner and they encourage social learning processes that are independent of the content, which is valuable for group dynamics. In addition, future explorations can be useful in different phases of the policy cycle. Despite the fact that participatory explorations of the future can be meaningful in local strategic policy processes, there is still a bridge between the method of future exploration on the one hand and policy processes and organizations on the other. The research shows that a demand-driven approach starting from the needs of the participants in the policy process and responding to the culture, structure and working method of the organization is a promising approach. At the same time, the research shows that there are several factors that need to be considered in order to achieve a stronger interrelatedness of future exploration and policy. The policy practice and the exploratory practice seem to be gradually evolving towards each other. On the one hand, policy practice is becoming more rational, transparent and analytical in nature through the use of future explorations, at least in policy preparation. The explorations promote substantive discussions on policy agendas and policy intentions. On the other hand, they are becoming more policy oriented through more reasoning from the policy practice in terms of process design and knowledge needs of the policy process.


Dr. Nicole Rijkens-Klomp
Dr. N. Rijkens-Klomp is in 2016 gepromoveerd aan de Universiteit Maastricht bij prof. Pim Martens, met dr. Ron Cörvers als haar co-promotor. Ze heeft sinds 2004 een eigen bedrijf in Antwerpen op het gebied van toekomstverkenning (foresight & design studio Panopticon). Daarnaast werkt ze aan het Scientific Institute for Sustainable Development (ICIS) van de Universiteit Maastricht.

Dr. Ron Cörvers
Dr. R.J.M. Cörvers is wetenschappelijk directeur van het Scientific Institute for Sustainable Development (ICIS) van de Universiteit Maastricht.
Artikel

Access_open HASHTAG POLITIE

Hoe politieagenten omgaan met waardeconflicten die ontstaan door sociale media

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2018
Auteurs Prof. dr. Gjalt de Graaf en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Social media changes society and causes new dilemmas in local government. Little is known about the nature of these conflicts and the way government organizations deal with them. Therefore the authors of this article have carried out empirical research into the manner in which police officers deal with value conflicts concerning the use of social media. Their research shows that the well-known conflicts in the literature between effectiveness and efficiency and between effectiveness and legality were also dominant in this case, but that many more conflicts than are known from other studies concerned transparency and participation. In addition they discovered that the bias strategy was often used, which suggests that a conservative response is preferable in a situation with a lot of dynamics. In this way the research shows how government officials deal with the tension between a stable organization and a dynamic environment and look for appropriate forms of coping at this specific interface. The authors stress in their recommendations that the further strengthening of the learning ability of organizations deserves attention: not just to find the right way to deal with value conflicts, but to be able to find new ways to deal with the new conflicts that arise.


Prof. dr. Gjalt de Graaf
Prof. dr. G. de Graaf is hoogleraar Integriteit van Academisch Onderwijs aan de Faculteit der Sociale Wetenschappen van de Vrije Universiteit te Amsterdam en redacteur van Bestuurswetenschappen.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.
Artikel

Access_open Stijlenspagaat van hedendaags bestuur

Tijdschrift Bestuurskunde, Aflevering 3 2018
Trefwoorden styles of governance, political system, political change, political leadership
Auteurs Prof. dr. mr. Stavros Zouridis en prof. dr. Pieter Tops
Samenvatting

    Whereas constitutions establish the institutions of government, human beings actually govern countries, municipalities, and regions. The institutional position of these people may be constitutionally constrained but the people who occupy these positions always have some discretion with regard to the way they fulfil their duties. Either consciously or unconsciously these officials develop their styles of governance. A style of governance reflects a combination of personal traits, institutional constraints, and a genuine set of beliefs with regard to what these duties exactly entail. While some people in a government position believe that a debate in Parliament constitutes the core of their work others may prefer developing policies or meeting citizens. Twenty years ago, observational research conducted in Dutch municipalities led to a set of five coherent beliefs or styles of governance. Over the past two decades, politics in the Netherlands has changed dramatically. The stable pillars that characterized and stabilized the Dutch political system have been replaced by political online and offline swarms, the volatility of the electorate has increased more than in other European countries, and incident driven politics has replaced the ideological and managerial political styles of the 1970s, 1980s, and 1990s. In this article we explore the implications of these dramatic changes for the styles of governance in the Netherlands. As recent empirical research is not available yet, we analyse the changes in the Dutch political context to derive a number of implications for the styles of governance.


Prof. dr. mr. Stavros Zouridis

prof. dr. Pieter Tops
Artikel

De interactielogica van verzet: een dramaturgische analyse van escalatie tijdens een informatieavond

Tijdschrift Beleid en Maatschappij, Aflevering 3 2018
Trefwoorden Protest, Governance, Participation, Dramaturgy, Interaction logic
Auteurs Sander van Haperen MSc
SamenvattingAuteursinformatie

    Theory about participation has long moved beyond merely informing citizens, arguing for more influential and effective instruments. Nevertheless, ‘inspraak’ remains widely implemented in Dutch practice, with mixed results. This article argues that the deliberative quality of the instrument is closely related to the performance of power. Dramaturgical concepts are employed to analyze resistance against the siting of a homeless facility in an Amsterdam neighborhood. One particular evening sets the stage for escalation, which ultimately frustrates the policy process. The analysis shows how the performance of the meeting invokes specific kinds of resistance. A different performance of ‘informing’ could potentially improve the quality of the public sphere.


Sander van Haperen MSc
Sander van Haperen MSc is promovendus Political sociology aan the Amsterdam Institute for Social Science Research, Universiteit van Amsterdam.
Artikel

Het succes van de business case(s)?

Een casestudy naar de totstandkoming van Wildlands Adventure Zoo

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2017
Auteurs Drs. Maarten Hoekstra
SamenvattingAuteursinformatie

    In 2012, the municipal council of Emmen (a municipality of 107,000 inhabitants in the northeast of the Netherlands) took the final decision for the transformation and rehousing of the Wildlands Adventure Zoo on the basis of a so-called business case. Business cases are also being increasingly used in other organizations and sectors. However, not much is known yet about the qualities of the instrument. This article shows that the use of the business case in a specific case had value. For this case study, over 100 very diverse mainly digital sources, such as official decision-making documents, research reports and statement via social and other media, were used. In this way, in-depth knowledge was acquired about one of the mechanisms that underpinned the creation of the park. The sources are carriers of the narrative ‘Wildlands Emmen.’ Despite the success, a warning is called for. A healthy focus on results can result in ‘escalating’ commitment. Then the parties involved are linked to the project to such an extent that a way back is excluded by definition. Although the business case should be a ‘business-like’ justification, it seems that the mechanism of ‘self-justification’ enters into force. One shows through rationalization that previous decisions were right and then acts on these decisions in a sensible and competent manner. However, alternatives are not explicitly weighed against each other and there can be a tendency to underestimate the risks.


Drs. Maarten Hoekstra
Drs. M.J. Hoekstra is verbonden aan het lectoraat Persoonlijk Leiderschap & Innovatiekracht van de NHL Hogeschool te Leeuwarden en is buitenpromovendus aan de faculteit Behavioural, Management and Social Sciences (BMS) van de Universiteit Twente.
Artikel

Crowd-based innovaties: verschuivende verantwoordelijkheden in een institutional void

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden responsible innovation, institutional void, crowd-based innovations, governance
Auteurs Thijs Slot MSc, Dr. ir. Eefje Cuppen, Prof. dr. mr. ir. Neelke Doorn e.a.
Samenvatting

    The crowd increasingly plays a key role in facilitating innovations in a variety of sectors, spurred on by IT-developments and the concomitant increase in connectivity. Initiatives in this direction, captured under the umbrella-term ‘crowd-based innovations’, offer novel opportunities in socio-technical systems by increasing the access, reach and speed of services. At the same time, they signify important challenges because these innovations occur in a context of traditional, well-established institutional and governance structures and practices. This dynamic is captured in the idea of the ‘institutional void’: the tension between traditional structures and (radically) new initiatives. Existing rules, standards and practices are challenged, which raises questions about the safeguarding of public values such as quality, legitimacy, efficiency and governance of crowd-based innovations. This article argues that understanding these tensions requires supplementing empirical research with an explicitly normative dimension to reach thorough and balanced conclusions to facilitate innovation while protecting the valuable elements in existing rules and regulations. Illustrated by a number of short examples, we propose a multidisciplinary research agenda towards formulating appropriate governance structures.


Thijs Slot MSc

Dr. ir. Eefje Cuppen

Prof. dr. mr. ir. Neelke Doorn

Maria Galeano Galvan MSc

Dr. ing. Bram Klievink
Artikel

Access_open Framing en beleid

Over waarheden maken, kraken en aan elkaar haken

Tijdschrift Beleidsonderzoek Online, september 2017
Auteurs Ellen Wayenberg
SamenvattingAuteursinformatie

    Over eenzelfde beleid circuleren meerdere waarheden. Hoe valt dit te begrijpen? We gaan op verkenning rond ‘frame’ en ‘framing’ als veelgebruikte concepten in beleidsonderzoek. Na scherpstelling leert ons literatuuroverzicht dat een beleidskader idealiter gemarkeerd wordt als stabiel (naar basiselementen van structuur) maar in de praktijk geldt als inherent volatiel (naar voorkomen en effect). Iteratieve en vaak interactieve processen van framing kunnen dit verklaren zoals we aantonen met een case rond de Lokale Integrale VeiligheidsCellen (LIVC’s) in Brussel. Die case illustreert ook dat overheidsactoren zelf framen én met wisselend succes. Dat succes is te wijten aan factoren op individueel en institutioneel niveau en is cruciaal om vandaag te doorgronden. Want weten hoe een (on)waarheid over beleid te maken, is een eerste stap om framing (mogelijk) te kraken of meer te hanteren als tool om diverse frames, en dus finaal ook burgers, beter aan elkaar te haken. De voorbeelden van beleid en onderzoek in deze bijdrage zijn gekozen rond ‘wicked issues’ op diverse niveaus en terreinen van overheidsoptreden in België en elders.


Ellen Wayenberg
Ellen Wayenberg is professor aan de Faculteit Economie en Bedrijfskunde van de Universiteit Gent. Ze is gespecialiseerd in publiek bestuur en beleid met een bijzondere interesse voor beleidsanalyse en -evaluatie, lokaal bestuur en multi-level governance.
Artikel

Copingstrategieën bij onderwijsbestuur: over hoe onderwijsbestuurders complexe vraagstukken of dilemma’s waarderen en hanteren

Tijdschrift Beleid en Maatschappij, Aflevering 3 2017
Trefwoorden School boards, School board governance, Coping strategies, Proactive coping, Secondary education
Auteurs Hoogleraar Edith Hooge en Alumnus Nancy Plasmans
SamenvattingAuteursinformatie

    This article is about how education administrators value complex issues or dilemmas they are confronted with in their governance practices, and which strategies they adopt to cope with them. Professional governance of school organisations was introduced gradually over the past fifteen years, and at the same time governance in education has gained in complexity and raises considerable risks, requiring more time, knowledge and expertise of education administrators. We draw on the theoretical perspective of coping to investigate the potential of education administrators to deal with the complexity, impediments and social and regulatory pressure in their daily practice. Our study consists of a comparative case study of six education administrators in secondary education. Their agency has been researched qualitatively with the help of the hierarchical model of coping strategies of Skinner and colleagues. The results show that the issues and dilemmas education administrators find most complex are about educational innovation and numbers of students enrolled. Education administrators value these issues or dilemmas hardly as threatening, and they adopt various proactive coping strategies to deal with them, such as information seeking or bargaining.


Hoogleraar Edith Hooge
Edith Hooge is hoogleraar onderwijsbestuur bij TIAS, Universiteit van Tilburg.

Alumnus Nancy Plasmans
Nancy Plasmans is alumnus van de TIAS Executive Master Management in Education en teamleider bij Heerbeeck International College, scholengroep voor voortgezet onderwijs Best-Oirschot.
Artikel

Doorbraakinnovaties en ‘omgekeerde’ technologiebeoordeling: het geval van deeleconomie

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden sharing, regulation, Airbnb, technology assessment, right to challenge
Auteurs Koen Frenken
Samenvatting

    This article shows how the municipality of Amsterdam (The Netherlands) has coped with the popularity of home sharing platform Airbnb. In collaboration with Airbnb, the municipality of Amsterdam was the first to come up with regulations for home sharing. However, enforcement of these rules proved difficult without access to user data of the Airbnb platform. In addition, a scientific (statistical) assessment of the effects of homesharing is also difficult without open data. As a result, the legitimacy of the platform has weakened in the eyes of some stakeholders. The article ends with some general reflections how government can cope with sharing economy platform. In particular, it is argued that the right-to-challenge principle may prove hard to apply to sharing platforms.


Koen Frenken
Artikel

Waarom zorgorganisaties in Nederland fuseren

Tijdschrift Bestuurskunde, Aflevering 3 2016
Trefwoorden merger motives, healthcare executives, health policy, healthcare reform, healthcare mergers
Auteurs Dr. Jeroen Postma en Anne-Fleur Roos MSc.
Samenvatting

    In many OECD countries, healthcare sectors have become increasingly concentrated as a result of mergers. However, detailed empirical insight into why healthcare providers merge is lacking. Also, we know little about the influence of national healthcare policies on mergers. We fill this gap in our knowledge by analyzing the results of a survey study among Dutch executives about mergers between healthcare organizations in the period from 2005 to 2012. During this period, Dutch healthcare providers faced a number of policy changes, including increased competition, more pressure from purchasers (health insurers), growing financial risks, de-institutionalization of long-term care and decentralization of healthcare services to municipalities. Our study shows that Dutch healthcare providers predominantly merge to improve the provision of healthcare services and to strengthen their market position. Efficiency and financial reasons are also important drivers of merger activity in healthcare. Motives for mergers seem to be related to changes in health policy, in particular to the increasing pressure from competitors, insurers and municipalities.


Dr. Jeroen Postma

Anne-Fleur Roos MSc.

    Local authorities know for some time from experience with partnerships with local communities in the area of sustainable development that the urgency of climate change increases and that citizens develop into an equal partner. The convergence of these two motivations asks for an innovative way of acting, in which the performance of local authorities is a crucial factor for the ultimate success of local sustainable energy projects in which citizens are actively involved or will be involved. This article exposes the ways in which local authorities innovate with policy for the support of active citizenship in the production of locally generated sustainable energy. The article also explores the barriers that arise. The authors analyse two cases on different levels of government; ‘The Energy-workplace’ (in the Dutch province Fryslân) and ‘The Armhoede sustainable energy landscape’ (in the Dutch municipality Lochem). The cases show that policy innovations crystallize as well at ‘arm’s length’ distance as in the direct sphere of influence of the (local) authority. However, innovation takes place by the grace of the space in the existing institutional framework and the political (and administrative) system. Formal guidelines (like policy or regulation), persons, and informal practices of the traditional policy implementation may hinder a productive interaction between (active) citizens and government.


Beau Warbroek MSc
W.D.B. Warbroek MSc is promovendus aan het Department of Governance and Technology for Sustainability (CSTM) van de Universiteit Twente en de stichting University Campus Fryslân (UCF).

Dr. Thomas Hoppe
Dr. T. Hoppe is als universitair hoofddocent verbonden aan de Multi-Actor Systems-vakgroep (MAS-POLG) van de Technische Universiteit Delft.
Artikel

Access_open De groeiende populariteit van de business case

Een verkennend onderzoek naar de kwaliteiten van een nieuw besluitvormingsinstrument in publieke besluitvormingsprocessen

Tijdschrift Beleidsonderzoek Online, juli 2016
Auteurs Maarten Hoekstra
SamenvattingAuteursinformatie

    Bij bijvoorbeeld de bouw van een gemeentelijk multifunctioneel centrum of de aanschaf van een nieuw computersysteem wordt bijna standaard om een business case gevraagd, om daarmee een zakelijke rechtvaardiging van de te nemen beslissing te verschaffen: nut en noodzaak moeten goed uit de doeken worden gedaan. Dit artikel presenteert de eerste resultaten van een zoektocht naar de (vermeende) kwaliteiten van dit besluitvormingsinstrument. Als ijkpunt voor het praktische gebruik van de business case wordt een nieuw ideaaltype van de business case geconstrueerd. De bestaande definities bieden daarvoor afzonderlijk onvoldoende houvast. Aan de hand van het ideaalmodel wordt vervolgens onderzocht hoe de business case in het publieke debat wordt gebruikt. Het datamateriaal bestaat uit 244 nieuwsberichten uit binnen- en buitenland over uiteenlopende business cases. Het artikel laat zien dat de business case sterk in opkomst is en zijn weg vindt in een divers palet van maatschappelijke thema’s en sectoren. Kwalitatieve argumenten voeren sterk de boventoon ten opzichte van cijfermatige inzichten. De belangrijkste kracht van de business case in het publieke domein ligt in het gegeven dat zowel de belangen van initiatiefnemers en bestuurders als van andere stakeholders worden benoemd.


Maarten Hoekstra
Maarten Hoekstra (m.j.hoekstra@nhl.nl) is verbonden aan het lectoraat i-Thorbecke van de NHL Hogeschool. De auteur verricht het onderzoek ‘De toegevoegde waarde van de business case’ als buitenpromovendus aan de faculteit Behavioural, Management & Social Sciences van de Universiteit Twente.

    Een lerende overheid heeft behoefte aan beleidsevaluaties die niet alleen van betekenis zijn voor het onderwerp waarop deze primair gericht zijn, maar ook bijdragen aan bredere, systematische opbouw van kennis en ervaring. Het interdepartementaal verbinden van expertise verruimt daarbij het zicht op factoren die het leren bevorderen of belemmeren.
    Een centrale vraag is of de door het beleid beoogde publieke belangen inderdaad bevorderd worden. Beleidsevaluatie moet dan niet alleen gericht zijn op effectiviteit en doelmatigheid ten aanzien van relatief gemakkelijk meetbare indicatoren, maar ook op lastig te kwantificeren essentiële waarden zoals subjectief welzijn, rechtvaardigheid en maatschappelijke aanvaardbaarheid. Het verdient aanbeveling kostbare evaluatie-energie te concentreren op belangrijke kwesties waarover vooraf discussie of onzekerheid bestaat.
    Uit een oogpunt van doelmatige beleidsvoorbereiding, en omdat de uitwerking van wetgeving en beleid ex post niet altijd eenvoudig is vast te stellen, is veel aandacht nodig voor ex ante evaluatie. Van onderzoek naar werkingsmechanismen van beleidsmaatregelen wordt in dit verband terecht veel verwacht.
    Er is sprake van een paradoxaal spanningsveld tussen verwetenschappelijking en politisering van beleid. Daarom is stevig verankerde, onafhankelijke en onpartijdige beleidsevaluatie onmisbaar. Hoge methodologische kwaliteit biedt extra houvast om deze functie geloofwaardig te kunnen vervullen.
    In het streven naar systematische opbouw van kennis en ervaring naast dossier-specifieke doelbereiking kan het helpen als evaluaties zowel een specifiek als een breder geldend algemeen deel bevatten. Belangrijk is ook te sturen op een evenwichtige evaluatieportfolio per beleidsterrein, met aandacht voor ex ante en ex post methoden, uiteenlopende waarden, en verschillende informatiebronnen. Naast best practices moet daarbij ook minder geslaagd beleid in beeld worden gebracht. Voor de bruikbaarheid van evaluaties voor de praktijk is goede vertegenwoordiging van het bottom-up perspectief noodzakelijk.
    Evaluatie van beleid vereist gedegen inbedding binnen de nationale kennisinfrastructuur, effectieve samenwerking met kennisinstellingen en het up-to-date houden van het evalueren zelf. Dat is cruciaal voor het evaluatievermogen van de lerende overheid.


André Knottnerus
André Knottnerus is voorzitter van de Wetenschappelijke Raad voor het Regeringsbeleid en hoogleraar Huisartsgeneeskunde aan de Universiteit Maastricht.
Artikel

Big data kwaliteit voor beleid

Tijdschrift Bestuurskunde, Aflevering 1 2016
Trefwoorden big data, quality, data-chain
Auteurs Dr.ir. Jan Kwakkel en prof.dr.ir. Alexander Verbraeck
SamenvattingAuteursinformatie

    Many people see big data as the solution to large societal challenges. But is this really the case? To what extend is the current interest in big data merely an example of the hype cycle, which is common to many technologies? Based on experiences in several big data projects, we explore what is truly novel about big data, and where big data might be meaningfully employed. From this, we distil two main points. First, ensuring the quality throughout the chain from data gathering through analysis and up to decision support is critical in ensuring the successful use of big data. Second, there are unavoidable tensions between the usability, desirability, and technological possibility of big data. Careful reflection on each of these is needed in any big data project.


Dr.ir. Jan Kwakkel
Dr.ir. J.H. Kwakkel is universitair docent aan de Technische Universiteit Delft

prof.dr.ir. Alexander Verbraeck
prof.dr.ir. A. Verbraeck is hoogleraar aan de Technische Universiteit Delft
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