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Artikel

Access_open Sociale cohesie in gentrificerende arbeiderswijken van Amsterdam-Noord

Tijdschrift Beleid en Maatschappij, Aflevering 3 2019
Trefwoorden Gentrification, Bridging capital, Bonding capital, Amsterdam North, Public familiarity
Auteurs Dr. Linda van de Kamp en Dr. Saskia Welschen
SamenvattingAuteursinformatie

    We analyze how ‘original’ residents in different gentrifying working class areas in Amsterdam North experience and evaluate the changes in their neighborhood in terms of social cohesion – in other words, whether they feel at home in their changing neighborhood and whether they feel connected to other residents. Policy interventions often focus on establishing connections between residents with different socioeconomic or cultural backgrounds, in order to stimulate mutual understanding. An underlying policy aim is to uplift vulnerable original residents through contact with higher income groups. Based on our empirical data, we critically assess the concept of ‘bridging capital’ (Putnam, 2000) that underpins several of the social activities that are organized in areas such as the ones in our study. Subsequently, we discuss the importance of ‘bonding capital’ or the sense of interconnectedness and strong ties amongst original residents. Our empirical data – based on both interviews and participatory observation – suggest that activities within the ‘own’ community contribute importantly to feelings of belonging in the neighborhood. In the final section of the article, we discuss how different types of local meeting places offer opportunities for ‘lighter’ forms of interactions without aiming directly at strong connections between differently positioned neighborhood residents.


Dr. Linda van de Kamp
Dr. Linda van de Kamp is werkzaam aan de afdeling Sociologie van de Universiteit van Amsterdam.

Dr. Saskia Welschen
Dr. Saskia Welschen is senior onderzoeker aan de Hogeschool van Amsterdam en zelfstandig onderzoeker.
Thema-artikel ‘Uitgesproken Bestuurskunde’

Management van stedelijke ontwikkeling

Beleid, sturing en institutionele veranderingen voor duurzame steden

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden sustainable urban development, governance, institutional innovation, socio-technical-ecological system
Auteurs Ellen van Bueren
Samenvatting

    With her chair in urban development management, Ellen van Bueren investigates policy, governance and management issues. Cities, as economic and cultural centres in our society, are major consumers of resources. They not only contribute to problems such as climate change, but also experience the risks and consequences thereof. Technological solutions to these problems are difficult to implement. They require larger-scale system changes, or encounter resistance. Making cities sustainable not only requires technical solutions, but also institutional innovation. A socio-technical-ecological system approach to cities shows the coherence and complexity of issues. Issues play on multiple scales, are cross-sectoral, and require an interaction of citizens, companies, and governments. Moreover, the playing field between these groups of actors is changing rapidly, technological empowerment in particular has made the citizen a much more equal player alongside the government and business. Existing instruments and approaches are not sufficient to approach sustainability issues. To identify and address these issues, cooperation between science and society is necessary. Multi- and transdisciplinary learning environments enable researchers and students to identify issues, to answer questions and to try out solutions together with stakeholders. Such environments are indispensable for the development of sustainable cities.


Ellen van Bueren
Thema-artikel ‘Uitgesproken Bestuurskunde’

Bestuurswetenschap in de kennissamenleving

Een pleidooi voor een transdisciplinaire en veelvormige wetenschapsbenadering

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden research program, knowledge society, transdisciplinarity, plural approach, technology
Auteurs Prof. dr. Albert Meijer
Samenvatting

    This article presents the research program into governance in a knowledge society of professor Albert Meijer and colleagues at Utrecht University. The knowledge society is a society in which (1) citizens are higher educated that ever before and their level of education largely determines their societal position, (2) knowledge plays a key role in administrative and policy processes and is increasingly contested and (3) technology plays a key role in every facet of societal life. Research into governance of and in the knowledge society requires a transdisciplinary and plural approach to scientific work. Transdisciplinarity entails combining insights from science with various forms of contextual and practical knowledge. A plural approach to scientific works means that we should not only do explanatory empirical work but also theoretical, normative and prescriptive research. The overall ambition of this research program is to contribute to a democratic debate about the governance of the future.


Prof. dr. Albert Meijer
Thema-artikel ‘Uitgesproken Bestuurskunde’

Samenwerken in de kenniseconomie

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden knowledge economy, sharing knowledge, collaborative community, governance structures
Auteurs Prof. dr. Ferry Koster
Samenvatting

    For a long time, the three governance structures market, hierarchy, and community were regarded as separate entities. The market is based on the price mechanism, the authority mechanism is the basis of the hierarchy, and trust relations characterize the community. As the knowledge economy evolves, there is a shift in thinking about how these governance structures are related. Creating and sharing knowledge are key features of the knowledge economy. However, this knowledge is partly tacit and sharing knowledge is particularly useful among diverse organizations, which are two barriers for sharing of knowledge among organizations.
    A new stream of literature suggests that the ability of organizations to combine the three governance structures contributes to their capacity to share knowledge with other organizations. Based on this literature, this article shows what kinds of organizational forms are possible. Besides that, it offer empirical example of the conditions under which these organizational forms evolve as well as how they contribute to organizational innovation.


Prof. dr. Ferry Koster
Serie

Ambitieuze en ambivalente vernieuwing van de lokale democratie in Nederland

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2019
Auteurs Dr. Linze Schaap, Prof. dr. Frank Hendriks, Dr. Niels Karsten MA e.a.
SamenvattingAuteursinformatie

    In this article in the series on the local democratic audit, the authors argue that municipal democracy in the Netherlands has become a multiple democracy. Within the formal framework of representative democracy, numerous democratic arrangements have emerged that may be referred to as participatory, direct and also what the authors call ‘do-democracy’. Additions to representative democracy did not come without reason: representative democracy is not a perfect system, either in theory or in practice. Efforts have been made to improve the functioning of representative democracy in a number of ways. Three of these are discussed in this article. The authors note that these three reforms do not solve the problems in representative democracy. So the Dutch municipalities have started looking for additions to representative democracy. In this article various forms of participatory, do-it-yourself and direct democracy are discussed. Many effects of these reforms are still unknown and knowledge about them has crumbled, but one conclusion can be drawn: people with a low education are not inclined to take part, even with arrangements that are easily accessible. Striving for a more vital local democracy seems meaningful; the authors formulate a number of ways of thinking about this.


Dr. Linze Schaap
Dr. L. Schaap is universitair hoofddocent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Prof. dr. Frank Hendriks
Prof. dr. F. Hendriks is hoogleraar bestuurskunde aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Dr. Niels Karsten MA
Dr. N. Karsten MA is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Dr. Julien van Ostaaijen
Dr. J.J.C. van Ostaaijen is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg en voorzitter van de Rekenkamercommissie in de gemeente Zundert.

Charlotte Wagenaar MSc.
C.C.L. Wagenaar MSc is onderzoeker bij de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

    Governance is a human activity and is therefore unquestionably about relationships. Relationships between public and private parties. Relationships in existing steering-oriented structures (the political administrator as guardian, magistrate) and also relationships in new forms of cooperation that are often focused on good relationships (government participation). Public-private partnerships are inevitably accompanied by conflicting interests that place different demands on interactions. One-size-fits-all does not fit there, but customization is required, with constant alignment with what is – and what is not (yet). And so the ability to make contact requires much more attention, and from there to explore and grasp perspectives. How do you work on the tensions that you find on your way? It is there that the method of communication influences how the process of cooperation and steering proceeds. This is not a matter of whether-or, but and-and. Both perspectives are characterized by a different relationship with those involved and a different way of contact and interaction. This article focuses on contact from a collaborative perspective. The classical administrative side already has a rich history, while the cooperation side is often still an unknown and unexplored territory. The central question is: how can you, as a director and public professional, deliver tailor-made solutions and therefore adapt to complex tasks? The authors look at complex situations from a communicative perspective and they introduce ‘appreciative communication’ as the art of aligning with what really moves people, as a frame of view of the inconvenience caused by the differences present. They highlight a number of generic tensions that can arise in cooperation situations. A case study into the approach to regional innovation in the field of mobility serves as an illustration.


Dr. Els van der Pool
Dr. E.M.C. van der Pool is lector Human Communication Development bij de Hogeschool van Arnhem en Nijmegen (HAN).

Dr. Guido Rijnja
Dr. G.W. Rijnja is adviseur communicatiebeleid bij de Rijksvoorlichtingsdienst, Ministerie van Algemene Zaken.
Thema-artikel

‘Macho-meritocratie’ Singapore

Vijf lessen uit het genadeloze streven naar ambtelijke excellentie

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden Singapore, public service excellence, Performance, comparative public administration
Auteurs Prof. dr. Zeger van der Wal
Samenvatting

    Singapore and the Netherlands are small, export- and trade-dependent countries that perform excellently in many areas, such as good governance and integrity, policy effectiveness, liveability, innovation, and e-government. At the same time there are clear differences in political culture and history: Singapore has a more authoritarian governance style including limitations in press freedom, freedom of speech, and political activism. Within these contrasting contexts, both countries have introduced and implemented similar public management reforms since the 1990s. The aim of these reforms is to maintain public service excellence in a dynamic environment but the countries make contrasting choices in achieving this aim. This article describes how administrative excellence is organised and pursued in Singapore and identifies five lessons for the Netherlands: (1) Use positive narratives about government often; (2) be nuanced about capping top-level remuneration; (3) enhance the attractiveness of government as an employer; (4) invest in life-long learning; (5) be an authoritative expert amidst horizontalisation hypes.


Prof. dr. Zeger van der Wal
Thema-artikel

Voorbij Public Administration en New Public Management

Zuid-Afrika op zoek naar een nieuwe inrichting van publieke voorzieningen

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden new public management, networked governance, learning governance, service provision
Auteurs Prof. dr. Hans Bossert en Prof. dr. Martijn van der Steen
Samenvatting

    South Africa underwent an unprecedented transition in 1994. The country changed from the Apartheid regime into a system founded on the principles of the rule of law and equal treatment for all. Along with this political regime change, a wide range of social rights were included in the Constitution, which grants al citizens a constitutional right to a wide range of social services. Moreover, the system of governance and organisation of services was designed according to the latest insights from the then emerging new public management paradigm. Now, twenty years later, the system is crumbling; many of the basic services are not properly provided to citizens. Partly, this is a consequence of a basic absence of integrity in parts of the political class and in elements of the civil service. However, as we illustrate in a case analysis of the Water Boards in the Western Cape Province, the problem is also a consequence of the design of the system of governance. The combination of unlimited constitutional access to services and a stringent regime of new public management principles in the organisation of service provision has led to a serious crisis of performance. Therefore, the solution for the problem may be to redesign the system according to other governance principles, such as learning governance and networked governance.


Prof. dr. Hans Bossert

Prof. dr. Martijn van der Steen
Artikel

Leren en werken voor vluchtelingen: beleid en interventies in drie grote gemeenten.

Tijdschrift Beleid en Maatschappij, Aflevering 1 2019
Trefwoorden Refugees, Asylum seekers, Labour market integration, Participation, Local integration policies
Auteurs Dr. Jeanine Klaver, Prof. dr. Jaco Dagevos, Dr. Rianne Dekker e.a.
SamenvattingAuteursinformatie

    Municipalities have increasingly adjusted their policies in order to better respond to the problematic social and economic participation of permit holders. The core elements within the chosen policies seem to consist of an early activation, combining language and professional training, and providing customization in the support of these newcomers. In this article, this policy change has been studied in the municipalities of Amsterdam, Rotterdam and Utrecht. It becomes clear that a more successful approach only succeeds when permit holders are offered additional and tailored support. For all three municipalities, this means that more permit holders are reached by the available support measures and that local policy makers can better respond to individual needs and possibilities. In addition, these municipalities pay more attention for sustainable labour market participation. At the same time, it is evident that no rapid successes are being made with this new course. In particular, more vulnerable permit holders, including those with low levels of education and women, are not always reached by municipalities. We also see that many of these newcomers must be supported for a long time, even if after have found a place on the labour market. Therefore, evidence suggests that without additional measures there is a good chance that the perspective on social and economic participation for many permit holders in the Netherlands will be extremely limited.


Dr. Jeanine Klaver
Dr. Jeanine Klaver werkt bij Regioplan Beleidsonderzoek.

Prof. dr. Jaco Dagevos
Prof. dr. Jaco Dagevos werkt bij de Erasmus Universiteit Rotterdam en het Sociaal en Cultureel Planbureau.

Dr. Rianne Dekker
Dr. Rianne Dekker werkt bij de Universiteit Utrecht.

Dr. Karin Geuijen
Dr. Karin Geuijen werkt bij de Universiteit Utrecht.

Dr. Arend Odé
Dr. Arend Odé werkt bij Regioplan Beleidsonderzoek.

    In Nederland komen tal van wicked problems (WP) voor. Ze worden ook wel aangeduid als weerbarstige problemen. Kenmerkend is het unieke karakter, het feit dat kennis over probleemaspecten beperkt is en verschillende perspectieven op een probleem en meerdere waardenoriëntaties een rol spelen. Naast cognitieve en normatieve complexiteit bestaat er ook nog sociale complexiteit. WPs zoals voetbalvandalisme spelen zich af in een beleidsnetwerk met tal van elkaar afhankelijke actoren. Kennis, preferenties, handelingsvermogen en middelen blijken gespreid en niet in de hand van één actor. Om toch tot een bevredigend resultaat te komen moeten de actoren gezamenlijk optrekken. Daarom is interorganisationeel netwerkmanagement en deliberatie met burgers een wenselijke responsestrategie. Bij WPs zijn actoren dus tot elkaar veroordeeld. Centralistische besluitvorming werkt niet. Een centrale actor kan overigens nog wel een rol vervullen als initiator, facilitator of regisseur van overleg en discussie; als arbiter bij botsende perspectieven; of beslisser na netwerkberaad en inbreng van burgers.


Arno Korsten
Arno Korsten is emeritus hoogleraar Bestuurskunde aan de Open Universiteit en aan de Universiteit Maastricht.
Artikel

De opkomst van voedselbeleid: voorbij de tekentafel

Tijdschrift Beleid en Maatschappij, Aflevering 4 2018
Trefwoorden Food policy, Food system, Agricultural policy, Policy integration, Policy instruments
Auteurs Dr. Jeroen Candel
SamenvattingAuteursinformatie

    To address a range of interconnected food-related challenges, Dutch policymakers have invested in the development of integrated food policy in recent years. This article discusses this development in two parts. The first part contains a detailed description of the main events and lines of thinking that characterized the food policy process. From this description it becomes clear that food policy has been gradually developing towards a separate institutionalized policy domain. In the second part, this development is analysed from a policy integration perspective. This analysis shows that although considerable steps towards strengthened policy integration have been made, the Dutch ‘Food agenda’ does not yet proceed beyond symbolic levels. This particularly shows in the absence of concrete policy goals and in a policy instrument mix that has not been adjusted to strengthen consistency and effectiveness. In addition, the involvement of relevant ministries gradually decreased after the initial stages. The article concludes that the food policy process has arrived at a critical juncture: the next steps of the new government will prove decisive for whether food policy integration intentions will advance beyond the drawing board. Political and administrative leadership are identified as key conditions for such further steps to occur.


Dr. Jeroen Candel
Dr. Jeroen Candel is universitair docent bij de Bestuurskundegroep van de Wageningen Universiteit.
Artikel

Access_open Hybride stadsregionaal bestuur belicht: effectiviteit en legitimiteit in vier grootstedelijke gebieden

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden hybrid governance, city-region, effectiveness, legitimacy
Auteurs dr. Linze Schaap, dr. Carlo Colombo, dr. Maaike Damen e.a.
Samenvatting

    This article reports on an analysis of the effectiveness and legitimacy of modes of governance in four European regions that clearly show signs of hybridity, that is, they have private as well as public characteristics. Berlin, Eindhoven, Copenhagen-Malmö and Zurich thus aim to increase the problem-solving capacity of their regional governance and to govern ‘smartly’ in a complex and multi-level context. The individual cities search for effective links with private and societal actors, each in its own way. Legitimacy is an issue that is hardly reflected upon, though. Hybrid modes of governance may have negative impacts on both effectiveness and legitimacy, but also offer new opportunities for good governance. ‘Hybrid’ and ‘smart’ do not always go hand in hand, but they are not mutually exclusive either.


dr. Linze Schaap

dr. Carlo Colombo

dr. Maaike Damen

dr. Niels Karsten Msc MA
Artikel

Platformsturing van zelforganisatie tijdens rampen

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden crisis governance, self-organizing, online platforms, adaptive capacity
Auteurs Kees Boersma PhD, Julie Ferguson PhD, Peter Groenewegen PhD e.a.
Samenvatting

    During a disaster or crisis, the response capacity of the government is put under extreme pressure. At the same time, citizens are often resilient in times of crisis and are increasingly capable of organizing themselves. Social media and online platforms have increased the possibilities for self-organization through improved connectivity. In practice, we see that governments struggle to deal with this form of self-organization, while it also offers a unique opportunity to increase the response capacity. The smart use of citizens’ initiatives offers opportunities and can increase the effectiveness of the government’s action. This article focuses on the following question: what role do online platforms play in smartly guiding the self-organization of citizens during crises and disasters? We answer the question on the basis of two examples: the role of online platforms in the aftermath of the earthquakes in Nepal in 2015, and the coordination of the reception of refugees during the crisis in the Netherlands in the winter of 2015-2016.


Kees Boersma PhD

Julie Ferguson PhD

Peter Groenewegen PhD

Femke Mulder MSc

Arjen Schmidt MSc

Jeroen Wolbers PhD
Artikel

De digitale kooi: administratieve uitsluiting door informatiearchitectuur in de Basisregistratie Personen

Tijdschrift Beleid en Maatschappij, Aflevering 1 2018
Trefwoorden Bureaucracy, Iron cage, Civil registry, ICT, Public services
Auteurs Dr. Rik Peeters en Dr. Arjan Widlak
SamenvattingAuteursinformatie

    The Dutch Municipal Personal Records Database is an IT-innovation that enables the use of the civil registry by hundreds of (semi-)public organisations. Literature review and a case study show how this ‘basis registration’ creates a deep tension between system and lifeworld: citizens who do not fit the system’s criteria lose their access to the major part of public services. The instrumental rationality of the system simplifies the use of addresses for service delivery to one single definition, turns the consequences of address mutations into a black box, and reduces the discretionary space of street-level bureaucrats to handle with social complexities and unintended consequences of the system. This type of IT-innovations can, therefore, come to resemble a ‘digital cage’: a highly disciplining system that hinges on hardware and software design instead of Weberian rules and procedures.


Dr. Rik Peeters
Dr. Rik Peeters is professor en onderzoeker bij de afdeling bestuurskunde van CIDE in Mexico-Stad en directeur van de Brigada Kafka Foundation in Mexico.

Dr. Arjan Widlak
Arjan Widlak is directeur van de Stichting Kafkabrigade in Nederland.
Artikel

Gezocht: integere en daadkrachtige verbinder (m/v)

Het onderscheidend vermogen van profielschetsen voor Nederlandse burgemeesters beoordeeld

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2018
Auteurs Niels Karsten, Hans Oostendorp en Frank van Kooten
SamenvattingAuteursinformatie

    There is a lot of criticism on the profile descriptions in which Dutch municipalities express the requirements which they put on a new mayor to be appointed. They would look too much like each other and contain few real choices. This article describes the requirements Dutch municipalities put on candidate mayors and analyses the discriminatory power of profile descriptions. A content analysis of 231 profile descriptions and talks with five focus groups show that municipal councils especially ask for integer networkers and linkers, who are above all effective, empathic and communicative. The differences between municipalities in this respect are small and the municipal size hardly makes any difference. Municipal councils do not fully utilize the opportunities in profile descriptions for local customization and barely translate the local conditions into specific requirements. The explanation for this is partly located in isomorphic processes, that lead to uniformity: municipal councils follow the guide of the national government for the appointment process and copy texts from each other. At the same time the office of the mayor in the Netherlands asks for a specific content, that is translated into the profile descriptions. It is therefore the question if the criticism on profile descriptions is fully justified. They do have discriminatory power, although municipal councils could make much sharper choices in what they expect from a mayor, appropriate to the challenges the municipality faces.


Niels Karsten
Dr. N. Karsten MA is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Hans Oostendorp
Drs. J.H.W. Oostendorp is directeur van het adviesbureau Necker van Naem.

Frank van Kooten
F. van Kooten MSc is data-analist bij het adviesbureau Necker van Naem.

    In administrative practice as well as in administrative science administrative innovation is a much desired good. In this article the author makes an attempt to describe the good, or the better, that can be pursued with administrative innovation, much sharper than has been done in the past. The result is a substantive framework for qualifying and evaluating administrative innovations. The article arises from a special interaction research, that started with a question from administrative practice (about the leading principles for administrative innovation in the Dutch municipality of Breda) and ended in a confrontation between desiderata from administrative practice on the one hand and foundations from administrative science on the other hand. Finally, these six leading principles emerged out of the investigation: responsiveness, productivity, involvement, counter-pressure, creativity, and good governance. The author also discusses how the resulting framework can be used and understood. The framework is robust because it not only is theoretically (the literature on governance and democratic innovation) inspired and founded, but also recognizable and manageable for administrative practice.


Frank Hendriks
Prof. dr. F. Hendriks is hoogleraar bestuurskunde aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.
Artikel

De aanstellingswijze gewogen

Een overzicht van argumenten voor en tegen verschillende aanstellingswijzen van de burgemeester

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2017
Auteurs Dr. Julien van Ostaaijen, Dr. Niels Karsten en Prof. dr. Pieter Tops
SamenvattingAuteursinformatie

    This article offers the reader an overview of arguments for and against the different modes of appointments of Dutch mayors. The authors do this from different perspectives that are based on relevant values of good governance. In relation to the intended deconstitutionalization of the mode of appointment, they want to contribute with this overview to the debate on the role of the mayor and the mode of appointment. The three modes of appointment discussed are nomination by the Crown, election by the municipal council and direct election by citizens. On the basis of this research, they conclude that changing the mode of appointment to one of the three (pure) modes of appointment has advantages as well as disadvantages, but that the combination has important consequences for the functioning of the local governance system as a whole. In addition, they conclude somewhat paradoxically that the mode of appointment is only one of the factors that influences the functioning of a mayor. Therefore, the question about the mode of appointment of Dutch mayors must be considered within a broader framework of possible measures, with the underlying questions: what kind of mayor, and what kind of local governance, do we want ultimately?


Dr. Julien van Ostaaijen
Dr. J.J.C. van Ostaaijen is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg en voorzitter van de Rekenkamercommissie in de gemeente Zundert.

Dr. Niels Karsten
Dr. N. Karsten MA is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Prof. dr. Pieter Tops
Prof. dr. P.W. Tops is hoogleraar Bestuurskunde aan de Universiteit van Tilburg en lector Openbaar bestuur aan de Politieacademie.
Artikel

Institutionele leegte: nieuwe bronnen, nieuwe uitdagingen

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden Institutional void, Literature review, Societal change, Technical innovation, Governance
Auteurs Prof.dr. Ellen van Bueren en Dr.ing. Bram Klievink
Samenvatting

    Societal and technological developments (such as the digital and energy revolutions) move faster than existing institutions can keep up with. The developments may lead to a metaphorical institutional void, which brings questions about the nature of the void, the changing rules, practices and responsibilities, and about the strategies to deal with the void. The concept has been around for a while but (again) seems relevant to understand current socio-technological innovations and challenges, that also allow us to further conceptualise the institutional void. In this introduction to the issue, we discuss the concept of an institutional void and explore how it is used in various domains of study, including public administration. We argue for how the concept is relevant today and therein also introduce the topics that are discussed in this special issue.


Prof.dr. Ellen van Bueren

Dr.ing. Bram Klievink
Artikel

Crowd-based innovaties: verschuivende verantwoordelijkheden in een institutional void

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden responsible innovation, institutional void, crowd-based innovations, governance
Auteurs Thijs Slot MSc, Dr. ir. Eefje Cuppen, Prof. dr. mr. ir. Neelke Doorn e.a.
Samenvatting

    The crowd increasingly plays a key role in facilitating innovations in a variety of sectors, spurred on by IT-developments and the concomitant increase in connectivity. Initiatives in this direction, captured under the umbrella-term ‘crowd-based innovations’, offer novel opportunities in socio-technical systems by increasing the access, reach and speed of services. At the same time, they signify important challenges because these innovations occur in a context of traditional, well-established institutional and governance structures and practices. This dynamic is captured in the idea of the ‘institutional void’: the tension between traditional structures and (radically) new initiatives. Existing rules, standards and practices are challenged, which raises questions about the safeguarding of public values such as quality, legitimacy, efficiency and governance of crowd-based innovations. This article argues that understanding these tensions requires supplementing empirical research with an explicitly normative dimension to reach thorough and balanced conclusions to facilitate innovation while protecting the valuable elements in existing rules and regulations. Illustrated by a number of short examples, we propose a multidisciplinary research agenda towards formulating appropriate governance structures.


Thijs Slot MSc

Dr. ir. Eefje Cuppen

Prof. dr. mr. ir. Neelke Doorn

Maria Galeano Galvan MSc

Dr. ing. Bram Klievink
Artikel

De demos digitaal bekrachtigd?

Zes e-democracy cases uit binnen- en buitenland

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden Ict, Vergelijking / comparison, Innovatie / innovation, Democratie / democracy, Case study
Auteurs Merlijn van Hulst, Colette Cuijpers, Frank Hendriks e.a.
Samenvatting

    E-democracy incorporates digital tools, the internet and social media to enhance democracy. There are many of these tools available to improve governmental responsiveness, transparency, and accountability, but also to support the inclusiveness, representativeness and influence of citizens’ participation. Examples are online petitions, apps for neighborhood watches, wikiplanning and social media monitoring. Web 3.0, which is more interactive and less location specific, enables governments to take a more personalized approach. It also allows for participation across administrative and geographical boundaries. In this symposium two contributions address the question of the influence of e-democracy on the democratization of governmental decision-making, information and service delivery, and of citizens’ participation.


Merlijn van Hulst

Colette Cuijpers

Frank Hendriks

Tamara Metze
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