The recent decentralization of many healthcare and welfare responsibilities from the national to the municipal level in the Netherlands was aimed at reducing unnecessary bureaucracy and giving discretion to the professional. However, this is not (yet) fully achieved. Therefore, calls have been made for more purpose-driven organizations. Pro-social rule breaking, which refers to acts of rule breaking motivated by the benefits that this creates for citizens, might be a way to make organizations more focused on their organizational purpose. Since little is known about the antecedents of pro-social rule breaking, this article looks at the possible effects of red tape and supportive leadership on pro-social rule breaking behavior of professionals. Based on a quantitative large-n study of professionals in the social domain, the results show that red tape significantly affects pro-social rule breaking. Stimulating leadership does not affect pro-social rule breaking behavior, which may be caused by the fact that intended leader support is not be perceived that way by the professional. The article concludes with a discussion on the desirability of rule breaking in a public sector context, followed by practical implications and further avenues for researchers. |
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Geen naïef optimisme meer over digitalisering in de publieke sector: sadder but wiserWetenschappelijke reflectie op ‘Big data, grote vragen’ (2016) |
Tijdschrift | Bestuurskunde, Aflevering 2 2021 |
Auteurs | Elise Renkema en Albert Meijer |
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Verzelfstandiging van overheidsdiensten |
Tijdschrift | Bestuurskunde, Aflevering 2 2021 |
Auteurs | W.J.M. Kickert, N.P. Mol en A. Sorber |
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Regels breken in het belang van de burgerVan rebelse leidinggevende naar rebelse professional? |
Tijdschrift | Beleid en Maatschappij, Aflevering 2 2021 |
Trefwoorden | leadership, pro-social rule breaking, red tape, purpose-driven work, professionals |
Auteurs | Bernard Bernards en Eduard Schmidt |
SamenvattingAuteursinformatie |
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Tijdschrift | Beleid en Maatschappij, Aflevering 2 2021 |
Trefwoorden | rebellion, housing for older people, education, rules and regulations, room to manoeuvre |
Auteurs | Marianne van Bochove, Katja Rusinovic, Suzanna Koops-Boelaars e.a. |
SamenvattingAuteursinformatie |
Both education and housing are highly regulated sectors in the Netherlands. According to various stakeholders, regulations and formal and informal rules hinder the development of new initiatives aimed at providing attention to personal needs and wishes of children (in education) and older people (in housing). This article focuses on founders of initiatives in both sectors that, despite institutional obstacles, dare to do things differently. We adopt a rebellion perspective, which focuses on how individual and collective actors aim to create favorable circumstances for providing better services, even if this means they have to disrupt existing institutions. In-depth interviews were conducted with 22 founders of rebellious initiatives in education and housing for older people. According to the founders, what makes them different from others is having a dream, learning by doing, and critically assessing rules and regulations. Founders in both sectors not only interpret rules differently, but also try to change them. In order to do so, they need supportive internal and external contexts, which they create through personal contacts and social media. Although rebellion in both sectors has many similarities, sector-specific institutional settings and past events do shape its appearance. |