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Artikel

Slimme handhaving in de sociale zekerheid

Lessen uit een landelijke enquête onder uitkeringsgerechtigden

Tijdschrift Beleid en Maatschappij, Aflevering 4 2018
Trefwoorden Regulatory enforcement, Social security, Compliance, Motivational postures, Procedural justice
Auteurs Dr. Marc Hertogh en Dr. Willem Bantema
SamenvattingAuteursinformatie

    Using survey data from 1,300 welfare recipients in the Netherlands, this paper explores the effects of different enforcement styles in the field of social security law. Although most policy debates focus on punitive and persuasive enforcement, our findings suggest that both styles only play a limited role in explaining regulatory compliance. Our study also shows that the level of compliance among welfare recipients is related to their ‘motivational postures’ (Braithwaite 2003; 2009; 2011). While some of these ‘postures’ are shaped by elements of procedural justice, others are related to the perceived legitimacy of laws or to instrumental motives. Given these findings, we suggest that compliance with social security laws may not only depend on punitive or persuasive enforcement, but also on the degree in which regulatory enforcement is attuned to the individual characteristics of welfare recipients. Finally, these ideas are translated into several practical suggestions for the ‘smart enforcement’ of social security law.


Dr. Marc Hertogh
Prof. dr. M.L.M. Hertogh is Hoogleraar rechtssociologie aan de Rijksuniversiteit Groningen.

Dr. Willem Bantema
Dr. W. Bantema is Senior onderzoeker bij de Onderzoeksgroep Cybersafety aan de NHL Stenden Hogeschool Leeuwarden
Artikel

Zonder publieke liefde

Tijdschrift Beleid en Maatschappij, Aflevering 2 2018
Trefwoorden Participatiesamenleving, Publieke liefde, Zelfliefde, Homo economicus, Neoliberalisme
Auteurs ing. Tessa Klarenbeek MSc
SamenvattingAuteursinformatie

    Decades of neoliberalism have placed emphasis on individualism, self-responsibility, and self-interest. As a result solidarity, and charity are losing ground and inter-subjective suspicion enters society. With a dominant focus on the economic life, happiness can be found in working and consuming, which has led to a morbid focus on performance. As a consequence self-exploitation, stress, fear of failure and auto-aggression undermines self-love. Competing individuals, with whom man cannot identify himself, see the other as someone who also has to take care of himself; empathy for the stranger is far to seek. Problematic because in the participatory society people need to care for themselves, and others, which calls for public love. Economic actions of man should be perceived as a social activity that presupposes love. A supplier must show empathy towards its customer before a decent product can be created. A prerequisite for empathy and cooperation is equality. However with scarcity as the engine of hyper-capitalism market thinking inequality between people increases. It seems that men should embrace the ‘difference’ of others. The acceptance of ‘the strange’ could start with a heterogeneous student population during education, and a variety of inhabitants in neighbourhoods. Furthermore a more relaxed working climate with the focus on cooperation instead of competition could contribute to the return of empathy and self-love.


ing. Tessa Klarenbeek MSc
ing. Tessa Klarenbeek MSc is beleidsmedewerker preventieve GGZ.
Artikel

Loslaten in achterdocht

Over het gebrek aan vertrouwen in burgers

Tijdschrift Beleid en Maatschappij, Aflevering 2 2018
Trefwoorden vertrouwen, loslaten, participatiesamenleving, eigenbelang, bestuurlijk discours
Auteurs Daniël van Kapel MSc
Samenvatting

    Much has been written about the decline of trust in societies: trust in governments and political systems is a popular field of research. Trust of governments in citizens however, is a relatively unknown field. This article presents a research into the trust the Dutch government has in its citizens. By conducting a discourse analysis on policy documents regarding the participation society, the degree of trust was examined. The results show that the government has trust in the capabilities of citizens, but does not trust the intentions of citizens. This results in many control measures, high transaction costs, a fragile base for public cooperation and a disturbed relationship between the government and citizens. In order to gain more trust in citizens the government has to change the way it uses language regarding citizens.


Daniël van Kapel MSc
Artikel

Naar een oplossing voor het afwikkelen van massaclaims op de financiële markten: inzichten uit een responsieve evaluatie

Een reflectie op het toepassen van de methodiek voor responsieve evaluatie op een controversiële en juridisch complexe kwestie

Tijdschrift Beleid en Maatschappij, Aflevering 4 2015
Trefwoorden Mass claim disputes, financial markets, collective settlement, responsive evaluation, constructivist inquiry
Auteurs Mr. Bonne van Hattum en Dr. Anne Loeber
SamenvattingAuteursinformatie

    The discussion on how to resolve mass disputes stemming from faulty financial products among banks, insurance companies and other stakeholders in the Netherlands ended in deadlock. While diligent action is considered imperative, parties shy away from discussing options for settling damages suffered by consumers for fear of triggering mass claims themselves. To contribute to a new framework for resolving mass disputes, a responsive evaluation was conducted between 2011 and 2015. In such evaluation, the way stakeholders make sense of the situation serves as an organizing principle in knowledge production. This article discusses the methodical challenges implied in adapting the methodological guidelines for such inquiry to fit the ill-structured, controversial and complex legal issue and its highly politicized context. Because of a careful handling of confidentiality in the inquiry and a focused selection of participants on the basis of their proximity to the issue, the evaluation resulted in insight in options for resolving mass disputes that are supported by various parties. Furthermore, the evaluation itself served, it is argued, as a vehicle to overcome the deadlock by sensitizing stakeholders to the fact that they all aspire similar practical objectives and all acknowledge the need for cooperation on the issue.


Mr. Bonne van Hattum
Mr. Bonne van Hattum is als onderzoeker verbonden aan de Faculteit der Rechtsgeleerdheid van de Universiteit van Amsterdam (UvA). Daarnaast is zij als strategisch beleidsadviseur en jurist werkzaam bij de afdeling Strategie Beleid en Internationale Zaken (SBI) van de Autoriteit Financiële Markten (AFM).

Dr. Anne Loeber
Dr. Anne Loeber is verbonden aan de afdeling Politicologie van de Universiteit van Amsterdam. Haar onderzoek concentreert zich op de relatie tussen kennis en beleid, met in het bijzonder aandacht voor beleidsanalyse en -evaluatie ten aanzien van complexe en controversiële beleidskwesties.
Artikel

Vertrouwen in toezichtbeleid

Tijdschrift Beleid en Maatschappij, Aflevering 3 2014
Trefwoorden Trust, regulatory policy, accountability, control, supervision regime
Auteurs Lydia Paauw-Fikkert MSc, Dr. ir. Frédérique Six en Prof. dr. Paul Robben
SamenvattingAuteursinformatie

    Regulatory supervision and inspection have become key features of public governance, some authors even talk about the ‘audit society’ or the age of ‘regulatory capitalism’. Despite international research showing the importance of trust in supervisory relations, there is still a fierce debate about the role of trust in Dutch supervisory relations. Several inspectorates have incorporated trust as a central theme in their supervisory policy. This article describes the role of trust within the policy of the Dutch Healthcare Inspectorate (IGZ). This research addresses four themes in dealing with the concept of trust in supervisory relations: from transparency to accountability, from output performance to performance and risk management, from trust or control to trust and control, and, finally, a special regime for reliable inspectees. The empirical analysis in this paper contributes to the knowledge about the role of trust in supervision (policy) and to the debate about the role of trust in regulatory supervision policy.


Lydia Paauw-Fikkert MSc
Lydia Paauw-Fikkert MSc is senior adviseur bij de Inspectie voor de Gezondheidszorg.

Dr. ir. Frédérique Six
Dr. ir. Frédérique Six MBA is universitair docent aan de VU Amsterdam.

Prof. dr. Paul Robben
Prof. dr. Paul Robben is adviseur bij de Inspectie voor de Gezondheidszorg en bij iBMG-Erasmus Universiteit Rotterdam
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