Professional services such as educational services, are increasingly managed and optimized in order to improve performances. Performances of students, teachers and school (boards) are measured and evaluated. Increasingly, rules and systems focus on outputs and control. Consequently, the ‘freedom’ of professionals such as teachers is reduced, or is perceived and felt to be reduced. There have been growing debates on the problematic effects of performance pressures. Often, public professionals are seen as ‘defenseless victims’ of systems and pressures – they are ‘professionals under pressure’. In this paper, we introduce a more positive way of understanding professionals and professional action in changing contexts. We see professionals such as teachers as ‘active agents’ who can develop and regain control over their own situation. Professionals can deliver quality, in spite of bureaucratic burdens and managerial intrusions. We call this ability professional capability: ‘the ability to proactively deal with work-related expectations, tasks and burdens in dynamic stakeholder environments’. This paper combines research on public administration, organizational sociology and occupational psychology, to generate a more productive understanding of proactive coping of professionals in public domains. We define and operationalize professional capacity, we explore sources and effects, and we develop hypotheses for further research.

Citizen participation is firmly on the agenda of many Western policy makers. Numerous opportunities for individuals to participate in public decision-making have been created. However, few citizens use these opportunities. Those who do are often the highly educated, white, middle and upper classes that also tend to dominate other democratic spaces. Opportunities to become active can increase inequalities in terms of whose voices are heard in public decision-making. This fundamentally challenges the central democratic value of equality. Nevertheless, others can represent the interests of those who remain silent. Using the concept of representative claim this paper explores a variety of forms of representation (electoral, formal non-electoral and informal self-appointed) in the domain of social policy which is currently decentralized in the Netherlands. We conclude that especially informal self-appointed representatives such as medical professionals, churches and patient organizations can potentially play an important role in representing groups who often remain unheard in the public debate. They can therefore play an important role in ensuring the democratic quality of the decentralization process.

Continuing debate concerning the functioning of advisory boards to the Dutch central government seems hindered by lacking historical insight and insufficient empirical data. Especially the period until 1970 and so-called state committees (an important type of advisory board) have been neglected. This article therefore presents findings from historical research into Dutch state committees between 1814 and 1970. We provide a hitherto lacking overview of their origin, numbers, composition, functioning and topics. We also provide a first quantitative analysis to investigate the question what state committee activity tells us about continuity and change of the task perception of subsequent Dutch governments in this period. We argue that the so-called ‘night watchman state’ of the long 19th century (in which government did as least as possible) does become apparent from the number of state committees over time but that it seems never to have existed when we look at the topics they dealt with. Furthermore, the Dutch welfare state (said to have existed from the 1930s onwards) shows much less state committee activity then one would expect. We conclude with urgent questions for future research into advice and advisory boards in The Netherlands and introduce a digital database to facilitate such work.