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Tijdschrift Bestuurskunde x Jaar 2017 x Rubriek Article x
Artikel

Access_open Acht stellingen bij wijze van uitdaging

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, political discontent, angry citizens, emotions
Auteurs Prof. dr. Gabriël van den Brink, Drs. Thijs Jansen en Dr. Philip Marcel Karré
Samenvatting

    In this article we draw several conclusions based on the individual contributions to our special issue. We do so by making eight statements that in our view should contribute to the discussion on societal discontent and political unease in the Netherlands.


Prof. dr. Gabriël van den Brink

Drs. Thijs Jansen

Dr. Philip Marcel Karré
Artikel

‘Een kakafonie van woeste woede’: reflecties op de opkomst van de ‘boze burger’

Inleiding themanummer

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, political discontent, angry citizens, emotions
Auteurs Dr. Philip Marcel Karré, Drs. Thijs Jansen en Prof. dr. Gabriël van den Brink
Samenvatting

    The articles in this special issue try to shed some light on the rise of societal unease and political discontent in the Netherlands. It is often assumed that citizens are angry and can no longer identify with the actions undertaken by government. But is this really true? Who are these ‘angry citizens’ that everybody seems to be talking about? Do they really exist and what are they angry about? How to square the heated discussions about the angry citizen with research that shows that trust in government still is quite high in the Netherlands? How can we understand the motivations of societal discontent and how can government react to citizens reacting to its actions more emotionally than before?


Dr. Philip Marcel Karré

Drs. Thijs Jansen

Prof. dr. Gabriël van den Brink
Artikel

Specifieke of generieke institutionalisering van beleid voor de lange termijn

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden future, Policy, short term, long term
Auteurs Albert Faber MSc, Dylan van Dijk en Dr. Peter de Goede
Samenvatting

    Policy decisions taken now can determine the room for manoeuvre of future generations for a very long term. Politicians and civil servants often only seem to be interested in short-term implications, however. A major focus on the short term does not provide sufficient stability and impetus for long-term structural measures. This is primarily an institutional issue. In this article, the authors discuss how to instil a long-term focus in day-to-day processes of policymaking.


Albert Faber MSc

Dylan van Dijk

Dr. Peter de Goede
Artikel

Woede door verwaarlozing

Waarom veel burgers zich verzetten tegen verandering

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, political discontent, angry citizens, modernity
Auteurs Prof. dr. Gabriël van den Brink
Samenvatting

    In this very personal narrative, Gabriël van den Brink analyses why many citizens seem to oppose change instigated by government. In his view, this is due to government and society elites embracing a paradigm of change which is based on an unrealistic view on modernity. He analyses what this means, what its effects are and proposes a new way to go forward.


Prof. dr. Gabriël van den Brink
Artikel

Maatschappelijk onbehagen en burgerlijke boosheid

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, pessimism, political discontent, angry citizens, emotions
Auteurs Prof. dr. Paul Dekker
Samenvatting

    In recent narratives about the negative mood of the Dutch, ‘societal unease’ and ‘angry citizens’ seem to be concepts that are directly linked: angry behaviour is the manifestation of deep feelings of unease. Is it that simple? In this contribution, I use the Citizens’ Outlook Barometer (COB) to investigate unease and anger, and their relationship. The spread of unease in today’s Netherlands is outlined quantitatively using indicators for strong societal pessimism and political discontent (a complex of negative attitudes towards national politics and globalization). The approach to anger is more exploratory. Anger is definitely not the most dominant feeling that pessimists are aware of, but their explanations of why the country is heading in the wrong direction do often reveal anger. Interviewing ‘angry citizens’ suggests that they are not ‘angry people’ in general, but that their anger is limited to politics and social issues, and is sometimes instrumental (‘you have to express yourself angrily to be heard’). This civic anger can be important both in addressing injustice in politics and as a source of action. It is better to approach anger as a topic in its own right rather than to frame it as an expression of unease.


Prof. dr. Paul Dekker
Artikel

Lessen voor de omgang met het onbehagen

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, political discontent, angry citizens, emotions
Auteurs Boudewijn Steur, Thomas Zandstra en Yosha van Droffelaar
Samenvatting

    Recently the authors, who all work at the Ministry of the Interior and Kingdom Relations, published a paper in which they analysed contemporary literature and research on social discontent to clarify whether this current feeling of discontent is different to previous periods of discontent and how it might affect the functioning of the Dutch government. In addition, to strengthen their analysis they discussed its implications with local politicians, experts and practitioners. In this article, the authors reflect on the outcome of these discussions. Their dialogues revealed that there is a need to redefine the dialogue between administration and society. They distilled five lessons from these discussions: they argue that government should be more 1) reliable and credible, 2) responsive, 3) effective, 4) empathic and 5) cohesive.


Boudewijn Steur

Thomas Zandstra

Yosha van Droffelaar
Artikel

Access_open Over woede en rechtvaardigheid

Liberale democratie als het einde of het einde van de liberale democratie?

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, political discontent, angry citizens, emotions
Auteurs Drs. Thijs Jansen
Samenvatting

    Populism, terrorist attacks, global revolutions, threats against public figures, hate and fury on social media. All of this suggests that we appear to be living in an ‘age of anger’, as Pankaj Mishra calls it. Everyone is sometimes outraged or angry, but in these times we see permanent moods of anger and revenge raging. This makes classic questions current again: how should anger in the public domain be understood? Is it always inappropriate and should it be controlled and condemned under all circumstances? Or is anger necessary to highlight structural injustices and to force change? The justification of anger is very delicate.. In this article the author discusses these questions based on philosophical treatises of anger by Martha Nussbaum, Peter Sloterdijk, Slavoj Žižek and Pankaj Mishra.


Drs. Thijs Jansen
Artikel

Onbetaalbare huizen en onderbenutte gebieden

De institutionele leegte van woningbouw en gebiedstransformatie

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden institutional void, urban transformation, urban governance, housing policy, policy instruments
Auteurs Dr. Wouter Jan Verheul
Samenvatting

    In the Netherlands, as in many other countries, housing supply fails to meet the rapidly increasing housing demand in already densely urbanised areas, contributing to rising housing prices and possibly gentrification. The state and local governments aim to satisfy this demand by densifying urban areas and by transforming urban brownfields and vacant office parks into residential areas, thus containing urban sprawl. However, the private actors needed to redevelop these areas operate according to a different institutional logic and discourse: the market. According to this market logic, urban transform is too expensive, even when partly subsidized, and, to some extent, sprawl is unavoidable to satisfy housing demand. The two different logics fail to deliver the housing needed. Building discourse coalitions is suggested as a possible way out of this deadlocked debate, while government actors might also aim to influence the housing market with novel, market oriented policy instruments.


Dr. Wouter Jan Verheul
Artikel

Institutionele leegte: nieuwe bronnen, nieuwe uitdagingen

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden Institutional void, Literature review, Societal change, Technical innovation, Governance
Auteurs Prof.dr. Ellen van Bueren en Dr.ing. Bram Klievink
Samenvatting

    Societal and technological developments (such as the digital and energy revolutions) move faster than existing institutions can keep up with. The developments may lead to a metaphorical institutional void, which brings questions about the nature of the void, the changing rules, practices and responsibilities, and about the strategies to deal with the void. The concept has been around for a while but (again) seems relevant to understand current socio-technological innovations and challenges, that also allow us to further conceptualise the institutional void. In this introduction to the issue, we discuss the concept of an institutional void and explore how it is used in various domains of study, including public administration. We argue for how the concept is relevant today and therein also introduce the topics that are discussed in this special issue.


Prof.dr. Ellen van Bueren

Dr.ing. Bram Klievink

Marleen Stikker
Artikel

Als ambtenaren in de spiegel kijken

Een onderzoek naar de relatie tussen arbeidsmotivatie en narcisme

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden civil servants, public service motivation, narcissism, human resource management, professionalism
Auteurs Drs. Jochem van Heek en Prof. Dr. Taco Brandsen
Samenvatting

    Discussions of public service motivation tend to emphasize the idealistic side of civil servants, stressing how they are led by self-sacrifice and a commitment to the public good. This article adopts a different perspective by linking the personality trait of narcissism to public service motivation. This notion was tested through a survey among employees of three public organizations. The statistical analysis shows that personalities with narcissistic elements tend to be more attracted to the world of policy and politics. This is accompanied by diminished feelings of compassion. Although the significance of this correlation should not be overstated, it does show that the link between public service motivation and commitment to the public interest is more complex than is sometimes suggested. Given the growth of narcissistic tendencies in contemporary society, it may be effective to take account of them in recruiting and managing civil service personnel.


Drs. Jochem van Heek

Prof. Dr. Taco Brandsen
Artikel

Crowd-based innovaties: verschuivende verantwoordelijkheden in een institutional void

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden responsible innovation, institutional void, crowd-based innovations, governance
Auteurs Thijs Slot MSc, Dr. ir. Eefje Cuppen, Prof. dr. mr. ir. Neelke Doorn e.a.
Samenvatting

    The crowd increasingly plays a key role in facilitating innovations in a variety of sectors, spurred on by IT-developments and the concomitant increase in connectivity. Initiatives in this direction, captured under the umbrella-term ‘crowd-based innovations’, offer novel opportunities in socio-technical systems by increasing the access, reach and speed of services. At the same time, they signify important challenges because these innovations occur in a context of traditional, well-established institutional and governance structures and practices. This dynamic is captured in the idea of the ‘institutional void’: the tension between traditional structures and (radically) new initiatives. Existing rules, standards and practices are challenged, which raises questions about the safeguarding of public values such as quality, legitimacy, efficiency and governance of crowd-based innovations. This article argues that understanding these tensions requires supplementing empirical research with an explicitly normative dimension to reach thorough and balanced conclusions to facilitate innovation while protecting the valuable elements in existing rules and regulations. Illustrated by a number of short examples, we propose a multidisciplinary research agenda towards formulating appropriate governance structures.


Thijs Slot MSc

Dr. ir. Eefje Cuppen

Prof. dr. mr. ir. Neelke Doorn

Maria Galeano Galvan MSc

Dr. ing. Bram Klievink
Artikel

De transformatie van kennis voor klimaatadaptatie

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden wicked problems, climate change adaptation, science-policy interface, knowledge production, mainstreaming
Auteurs Dr. Daan Boezeman
Samenvatting

    Scientific knowledge plays a pivotal yet problematic role in identifying, assessing and evaluating climate impacts, and hence in their governance. This raises questions of how knowledge for adaptation policy is made. This article studies the production of authoritative and meaningful knowledge claims in the Delta Committee, regional water management and urban warming. It is argued that the conventional supply-and-demand conceptualisation with its notion of ‘knowledge transfer’ has fundamental flaws. This study shows how the wicked issue of climate change is tamed and made tractable in climate adaptation. In these processes knowledge of climate change transforms. This article presents a conceptual apparatus to study transformation. Transformation has a Janus face. While transformation brings climate change in conversation with localised meaning to create concrete adaptation responses, it also closes down and becomes blind to particular climate risks. Transformations are affected by the goals and institutions of policy fields. To overcome problems of blindness and cognitive path dependencies, more institutional change is necessary than the current piggyback approach of mainstreaming and knowledge co-creation entails.


Dr. Daan Boezeman
Artikel

E-democracy: meer demos door digitale revolutie?

Tijdschrift Bestuurskunde, Aflevering 2 2017
Auteurs Tamara Metze PhD. en Colette Cuijpers PhD.
Samenvatting

    E-democracy incorporates digital tools, the internet and social media to enhance democracy. There are many of these tools available to improve governmental responsiveness, transparency, and accountability, but also to support the inclusiveness, representativeness and influence of citizens’ participation. Examples are online petitions, apps for neighborhood watches, wikiplanning and social media monitoring. Web 3.0, which is more interactive and less location specific, enables governments to take a more personalized approach. It also allows for participation across administrative and geographical boundaries. In this symposium two contributions address the question of the influence of e-democracy on the democratization of governmental decision-making, information and service delivery, and of citizens’ participation.


Tamara Metze PhD.

Colette Cuijpers PhD.
Artikel

Belofte maakt schuld

Medialogica in berichtgeving over verkiezingsbeloften in Nederland en de Verenigde Staten

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden Media logic, Election promises, Pledge fulfilment, Personalisation, Negativity
Auteurs Erkan Ergün MSc, LLM en Dr. Niels Karsten
Samenvatting

    While existing research shows that politicians fulfil many of their election promises, voters remain very sceptical about pledge fulfilment. A possible explanation is that the media report critical about election pledges. That is why, in this article, the occurrence of media logic is analysed in the coverage of election promise fulfilment in two countries: the Netherlands and the United States. The results indicate that media logic is indeed ubiquitous in the coverage of election promises, but also that there is a difference in media coverage during governing periods and campaign periods. In addition, the results show that, in contrast to what the existing literature suggests, coverage on election promises is more negative in the Netherlands than in the United States. The media evaluate Dutch politicians’ pledge fulfilment more critically. This result offers the valuable insight that citizens and the media may take a negative view of the traditional way of making policies through compromise in consensus democracies because it forces politicians and governments to break their election promises. This, in turn, can fuel political cynicism.


Erkan Ergün MSc, LLM

Dr. Niels Karsten
Artikel

De demos digitaal bekrachtigd?

Zes e-democracy cases uit binnen- en buitenland

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden Ict, Vergelijking / comparison, Innovatie / innovation, Democratie / democracy, Case study
Auteurs Merlijn van Hulst, Colette Cuijpers, Frank Hendriks e.a.
Samenvatting

    E-democracy incorporates digital tools, the internet and social media to enhance democracy. There are many of these tools available to improve governmental responsiveness, transparency, and accountability, but also to support the inclusiveness, representativeness and influence of citizens’ participation. Examples are online petitions, apps for neighborhood watches, wikiplanning and social media monitoring. Web 3.0, which is more interactive and less location specific, enables governments to take a more personalized approach. It also allows for participation across administrative and geographical boundaries. In this symposium two contributions address the question of the influence of e-democracy on the democratization of governmental decision-making, information and service delivery, and of citizens’ participation.


Merlijn van Hulst

Colette Cuijpers

Frank Hendriks

Tamara Metze
Artikel

Samen werken aan innovatieve oplossingen in de Brainport-regio

In gesprek met Imke Carsouw, algemeen directeur van Brainport Development

Tijdschrift Bestuurskunde, Aflevering 2 2017
Auteurs Martijn Groenleer

Martijn Groenleer
Artikel

Monitoring van sociale media: op weg naar een Brave New Democracy?

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden social media monitoring, democracy, responsiveness, privacy
Auteurs Dr. Arthur Edwards en Dr. Dennis de Kool
Samenvatting

    Social media monitoring is a topical and relevant phenomenon. It enables civil servants and politicians to gauge the sentiments voiced on social media, on the basis of which they are in a better position to take into account the wishes and needs of citizens. Social media monitoring is primarily used for rational and strategic purposes. In terms of democratic legitimacy, it may enhance the quality of the processes on the output side of the political system, i.e. authorities can be more responsive and can fine tune public policies. There also threats for the relation between citizens and government. When citizens communicate on networks they perceive as private, social media monitoring can be seen as an intrusion into their private sphere. This not only concerns individual privacy but also an interpersonal private sphere in terms of the right that people have to define a domain within which they can exchange experiences with peers. Transparency and accountability are therefore important conditions for the application of this instrument.


Dr. Arthur Edwards

Dr. Dennis de Kool
Artikel

Hoe profileer je een pluriforme regio?

Inspiratie uit de Zuidelijke Randstad

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden regional governance, regional development, regional branding, framing, Southern Randstad
Auteurs Dr. Wouter Jan Verheul en Prof. dr. Gert-Jan Hospers
Samenvatting

    How do you profile a diverse region? Based on what story, and under what name? The Southern Randstad, a conglomeration of large cities, medium-sized cities and villages in the Netherlands, wishes to make a name for itself worldwide as a metropolitan and innovative region. In this article, we will discuss how such a profiling strategy is realized. We will use insights from public administration, geography and those obtained from forty interviews with regional stakeholders. Selecting a new regional profile is a complex matter and sometimes even inappropriate. From the case study, it will be evident that in a pluralistic region collective profiling is only promising if it does not function as a replacement but as an enhancement. Furthermore, it will become clear that an area reference that refers to the two largest cities (Rotterdam and The Hague) in the region name is the most preferable. Finally, municipalities have to ‘play with scales’,i.e. they will have to align their profiling to suit the scale level at which they are presenting themselves.


Dr. Wouter Jan Verheul

Prof. dr. Gert-Jan Hospers
Artikel

Particuliere uitbesteding van gemeentelijke handhavingstaken

Wat levert het de lokale overheid op?

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden Municipal law enforcement, Outsourcing, Local government
Auteurs Ronald van Steden, Leon Stougie en Dylan van Veldhoven
Samenvatting

    Various Dutch municipalities hire municipal law enforcement officers from private security companies. This process of outsourcing sometimes meets political resistance, because safety and security are central tasks of government that should not be carried out by commercial parties. At the same time, little is known about the actual pros and cons of private law enforcement officers in relation to their public colleagues. From the literature we expect differences in cost, flexibility, local knowledge, professional autonomy, job satisfaction and cooperation with the police. Our empirical research shows that these differences are smaller than initially assumed. Private law enforcement officers work longer hours under more or less the same working conditions (salary) as public law enforcement officers. Their turnover rate is also higher compared to public law enforcement officers, because of their lower career expectations. Overhead costs, including the costs of outsourcing processes, remain unknown.


Ronald van Steden

Leon Stougie

Dylan van Veldhoven
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