Zoekresultaat: 113 artikelen

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Evalueren en leren van ICT-projecten

Tijdschrift Bestuurskunde, Aflevering 2 2020
Trefwoorden evaluation, evaluation methods, IT-projects, learning, content analysis
Auteurs Dr. Wouter Bronsgeest en Prof. dr. ir. Rex Arendsen
SamenvattingAuteursinformatie

    Governmental IT-projects regularly make the news due to issues about the quality of end results, planning or costs. The Elias report, which is based upon a Parliamentary Inquiry, recommends to evaluate more and learn from the outcomes of these evaluations. However, the report does not give guidance on how to evaluate. The question thus remains: what constitutes a good evaluation of governmental ICT-projects, and what characteristics should be addresses in evaluation research. After careful study of various scientific disciplines, the researchers developed an extensive reference model, including additional suggestions for defining methods, the evaluation process, and criteria on how to evaluate an evaluation. After using this reference model in a content-analytical document analysis, it became clear that many evaluation reports are not being shared with other professionals or practitioners, that reports often lack a specifically formulated research question, and that conclusions and additional reflections are limited. There is room for considerable improvement in the evaluation of ICT-projects.


Dr. Wouter Bronsgeest
Dr. W.L. Bronsgeest is verbonden aan het Center for eGovernment Studies (CFES) van de Universiteit Twente, en duovoorzitter van de Koninklijke Nederlandse Vereniging van ICT- en Informatieprofessionals (KNVI). Hij is tevens werkzaam als lid van het managementteam van de Directie IV van de Belastingdienst.

Prof. dr. ir. Rex Arendsen
Prof. dr. ir. R. Arendsen is als hoogleraar Maatschappelijke en historische context van belastingrecht verbonden aan de Universiteit Leiden. Hij is tevens werkzaam als adviseur bij het Centre for Tax Policy and Administration bij de OESO in Parijs.
Thema-artikel

Open (de) deuren

Bestuurskundig onderzoek naar de succesfactoren van de werkrelatie burgemeester-gemeentesecretaris

Tijdschrift Bestuurskunde, Aflevering 2 2020
Trefwoorden political, administrative, collaborative, relationship, success factors
Auteurs Drs. Frans-Willem van Gils MSc
SamenvattingAuteursinformatie

    The collaborative relationship between the appointed mayor and the non-political highest administrative official is a crucial one in Dutch local government. It aligns two different domains or spheres: the political, decision making domain on one hand, and the administrative, executive domain on the other. Since research points out that 25% of these collaborative relations fail, the need for insight in the factors that shape the relations and the success of it emerges. Non-successful collaboration between public top-officials usually results in financial, societal or personal costs or damage. In this research, 17 factors were indicated that influence the (perceived) collaborative success, divided in three levels: external factors, functional factors and personal factors. Within the success factors, several ‘critical’ factors were determined, without which a successful collaborative relationship never is possible. On the functional level the critical factors are trust, role convergence and shared understanding, and on the personal level consistency and integrity. Best guaranty for a successful collaborative relationship is when both actors adapt their roles to each other’s liking, reciprocally building trust and shared understanding by using open communication, while being consistent and maintaining their integrity.
    Finally, officials are being called upon to open their doors, and share valuable experiences.


Drs. Frans-Willem van Gils MSc
Drs. F.W. van Gils behaalde in 2019 de graad van Master of Science in Public Administration aan de Erasmus University Rotterdam met een onderzoek naar de succesfactoren van de werkrelatie tussen burgemeester en gemeentesecretaris. Hij is oud-burgemeester en thans directeur van Archon Consultancy. Hij adviseert en coacht topwerkrelaties in het openbaar bestuur, doet onderzoek naar politiek-ambtelijke samenwerkingsrelaties, en draagt met trainingen, lezingen en onderwijs bij aan deskundigheidsbevordering.
Thema-artikel

Succesvol wethouderschap onder de loep

Bronnen van legitimiteit in de ogen van inwoners, raadsleden en wethouders

Tijdschrift Bestuurskunde, Aflevering 2 2020
Trefwoorden Aldermen, Local government, Success, Politics, Legitimacy
Auteurs Drs. Peter Verheij
SamenvattingAuteursinformatie

    Research into successful alderman is scarce. Scientifically less is known about the perspective of residents and council members on (successful) aldermen. A recent study investigated the sources of legitimacy that successful aldermen draw on. In addition, the contribution of characteristics of local political leadership to successful alderman has been examined. Based on a survey of residents, councilors and aldermen, differences in opinions about aldermen, aspects and indicators of legitimacy and personal characteristics were uncovered. There are clear differences in judgment, indicators and personal characteristics that are considered important and another source on which the judgment is based. This provides interesting and new research material for public administration literature as well as for administrative practice. The view of residents learns us that the distance to aldermen must be reduced, more connection must be made, a more outside view must be taken and an addition to the management style of councilors with responsive qualities is required.


Drs. Peter Verheij
Drs. P.J. Verheij RA is wethouder in de gemeente Alblasserdam en lid van de Raad voor het Openbaar Bestuur. Hij rondde recent een executive Master Bestuur en Beleid af aan de Universiteit Utrecht (USBO) met een onderzoek over succesvol wethouderschap. Dit artikel is een samenvatting van het betreffende onderzoek.
Thema-artikel

Het klimaat en het subject

Waarom Foucault een bestuurskundige klassieker is

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden climate change, climate policy, power, Foucault, governmentality
Auteurs Dr. Shivant Jhagroe
SamenvattingAuteursinformatie

    This paper discusses how Michel Foucault’s governmentality approach contributes to our understanding of the climate crisis and climate policy. After adopting a governmentality approach to the domain of climate change, the paper highlights how this approach contrasts with dominant conceptions of governance in Public Administration. Finally, the paper argues that Foucault is an innovative and important thinker and should be considered a classic for critical governance researchers.


Dr. Shivant Jhagroe
Dr. S. S. Jhagroe is als universitair docent verbonden aan het Instituut Bestuurskunde, Faculty of Governance and Global Affairs, Universiteit Leiden.
Thema-artikel

Tegendraads betrokken

De bijdrage van de complexiteitstheorie aan bestuur en bestuurskunde

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden complexity theory, machine, simplification, complex systems, critical public administration
Auteurs Hans Joosse MSc
SamenvattingAuteursinformatie

    Complexity theory dares to adopt a critical-constructive attitude to the practice and science of public administration. From the worldview of complex systems, it raises questions about the machine thinking that has influenced public administration strongly and persistently. Many contemporary attempts by governments to simplify societal issues to knowable, solvable and controllable problems – for example the approach to transforming Utrecht Central Station and dealing with multi-dimensional problems in families – can be traced back to machine thinking. Complexity theory points to the ineffectiveness and undesirability of simplifications and considers the complexity of government and society a quality that should be increased rather than reduced. Complexity theory not only keeps the administrative mind sharp on simplification reflexes, but also offers the option to make policy by increasing, rather than reducing complexity.


Hans Joosse MSc
J.A. Joosse, MSc is promovendus aan de Erasmus Universiteit Rotterdam, Department of Public Administration and Sociology.
Vrij artikel

20 jaar Verantwoordingsdag: Inzicht voor Kamercommissies

Hoe inhoudsanalyse inzicht geeft in prestatiegegevensgebruik door Kamerleden

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden performance information, accountability, Parliament, annual reports, Performance-based Budgeting
Auteurs Dr. Sjoerd Keulen
SamenvattingAuteursinformatie

    The 20th Accountability Day of the Netherlands House of Representatives is a fitting occasion to investigate whether Dutch Members of Parliament use performance information (PI). Performance information used by managers and politicians is a basic assumption for managing and guiding Performance-based Budgeting. Ironically, based on a literature review on performance use, we know that politicians and especially parliamentarians do not use performance information for decision making or scrutiny. This is specifically so when PI reports are long. Using the framework of accountability of Bovens (2007) and using content analysis of the questions, motions and debates of the Standing Committees on the annual reports, this article shows that MPs use performance information in all phases (informing, debating, sanctions). Contradicting earlier research on parliamentarians, we found that they use annual reports and reports of the Court of Audit as their main sources in the debates. This article shows that the use of PI in parliament is steadily rising. The growing importance of performance information for accountability is further illustrated by the strengthening of the accountability forum.


Dr. Sjoerd Keulen
Dr. S.J. Keulen is onderzoeker bij de Algemene Rekenkamer en universitair docent Bestuurskunde aan de Erasmus Universiteit Rotterdam.
Thema-artikel

Kritisch bestuurskundig onderwijs

Een pleidooi voor productieve subversiviteit

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden Public Administration, critical theory, education, subversive
Auteurs Dr. Mark van Ostaijen en Dr. Shivant Jhagroe
SamenvattingAuteursinformatie

    By analysing the current self-presentation of educational programs, this article problematizes the dominating instrumental knowledge within Public Administration. By foregrounding ‘productive subversion’, the authors provide a perspective on more reflexive types of knowledge and methods, to re-value educational programs within Public Administration.


Dr. Mark van Ostaijen
Dr. M.A.C. van Ostaijen is universitair docent aan het Departement Bestuurskunde en Sociologie van de Erasmus Universiteit Rotterdam.

Dr. Shivant Jhagroe
Dr. S. S. Jhagroe is universitair docent aan het Instituut Bestuurskunde, Faculty of Governance and Global Affairs, Universiteit Leiden.
Vrij artikel

Ontwerpprincipes voor betere burgerparticipatie

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden citizen participation, equality, law-making, local policy
Auteurs Dr. Menno Hurenkamp en Prof. dr. Evelien Tonkens
SamenvattingAuteursinformatie

    Citizen participation is a regular feature of recent legislation and policymaking. However, more often than not, the goals of participation remain implicit. As a consequence, exclusion mechanisms well known from the literature keep coming back. A current example is the Dutch Environment and Planning Act, which is expected to enter into force in 2021. In this article we use this Act to identify the exclusion mechanisms at work and suggest an alternative wording.


Dr. Menno Hurenkamp
Dr. M. Hurenkamp is publicist en is als politicoloog verbonden aan de Universiteit voor Humanistiek en de Universiteit van Amsterdam.

Prof. dr. Evelien Tonkens
Prof. dr. E. Tonkens is hoogleraar Burgerschap en humanisering van de publieke sector aan de Universiteit voor Humanistiek.
Vrij artikel

Weinig consistent, beperkt zelfkritisch

De uitwerking van de beleidsconclusie binnen de rijksverantwoording

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden accountability, policy evaluation, policy conclusion
Auteurs Bram Faber MA en Dr. Tjerk Budding
SamenvattingAuteursinformatie

    The Dutch central government has a long history in its search to meaningfully present policy effects. One of the instruments that was developed to this end is the Policy Conclusion (beleidsconclusie). This part of the annual report, which has been mandatory since 2013, should provide a judgement for every policy article on its results in the year 2017. To what extent has the Policy Conclusion been successful in its aims? And how do various governmental departments give substance to it? For this article, all policy conclusions that were composed for the most recent reporting year were examined. Among others, our analysis shows that departments differ greatly in their interpretation of what the Policy Conclusion should include, such as the usage of sources and the way in which intended results are (re)addressed. In addition, it was found in the Policy Conclusions that a tendency exists to put a strong focus on positive outcomes.


Bram Faber MA
A.S.C. Faber MA is promovendus bij het Zijlstra Center van de Vrije Universiteit Amsterdam.

Dr. Tjerk Budding
Dr. G.T. Budding is opleidingsdirecteur van de public controllersopleidingen van het Zijlstra Center van de Vrije Universiteit Amsterdam.
Thema-artikel

Access_open Onafhankelijk onderzoek in positie, oordeelsvorming en beeldvorming

Institutionele en professionele dimensies van ‘speaking truth to power’

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden Independent Research, Policy Evaluation, Organisational Culture, Public Policy, Quality Management
Auteurs Dr. Peter van der Knaap, Dr. Meike Bokhorst en Dr. Yvonne Kleistra
SamenvattingAuteursinformatie

    Regularly, doubts about the independence of research leads to heated discussion. This is especially true if things have gone wrong. This issue explores the question how research organizations and researchers can defend themselves against improper influence: the conscious and active pursuit of too positive research results by commissioners or government officials. This article outlines a number of dimensions of how establishing good, independent research can be structured in a systematic and sensible manner. Independent inquiry manifests itself in position, judgment, and appearance or image. Institutional safeguards form the basis for professional roles and responsibilities that can fulfill the requirements of independent research in the political arena.


Dr. Peter van der Knaap
Dr. P. van der Knaap is directeur-bestuurder van SWOV, voorzitter van Vide en redactielid van Bestuurskunde.

Dr. Meike Bokhorst
Dr. A.M. Bokhorst is onderzoeker bij de Wetenschappelijke Raad voor het Regeringsbeleid en bij de Universiteit Utrecht.

Dr. Yvonne Kleistra
Dr. Y. Kleistra is universitair docent aan de Universiteit Leiden en redactielid van Bestuurskunde.
Vrij artikel

Access_open Democratie ligt op straat

Dilemma’s en kansen in de interactie tussen overheid en burger

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden citizen participation, democratic legitimacy, street-level interactions, informal citizenship, contestation
Auteurs Dr. Nanke Verloo
SamenvattingAuteursinformatie

    The goal of citizens participation increases the moments of contact between politicians, policy makers, welfare professionals and citizens. The shared responsibility for local decision making is not an easy task. Often conflicts emerge between parties with opposing needs and interests. Citizens oppose decisions or organize protest. These moments do not only challenge the goal of participation, they also jeopardize the quality of democracy. The democratic value of contentious moments, however, is often neglected. How can public professionals deal with the dilemma’s and chances that emerge during interactions that happen unexpectedly at the street-level? I answer that question by applying the agonistic approach to democracy to the action repertoire of public professionals dealing with conflict. A dramaturgical analysis of contentious interactions provides insights in how we can recognize and acknowledge contentious citizenship.


Dr. Nanke Verloo
Dr. N. Verloo is universitair docent en onderzoeker bij de afdeling Geografie, Planologie en Internationale Ontwikkelingsstudies van de Universiteit van Amsterdam.
Thema-artikel

Access_open Positieve bestuurskunde

Naar een robuust positief perspectief op de overheid

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden Positive Public Administration, successful public governance, research agenda, societal relevance
Auteurs Scott Douglas DPhil, Prof. dr. Trui Steen en Prof. dr. Zeger van der Wal
Samenvatting

    Citizens and scholars excel in identifying and analysing government failure. It is important indeed to understand public sector, but while governments in the Low Countries are doing well on average and very well from an internationally perspective, most attention is focused on the errors and mishaps. This article argues for a robust positive perspective on the public sector as a complement to existing research. From a scientific perspective, public administration must set itself the ambition to connect and aggregate existing positive insights even better. From a social perspective, the discipline must prevent the gap from being filled by a wholesale rejection of democratic government or the use of unproven miracle cures. This article elaborates the starting points for Positive Public Administration, arguing that this perspective should be comprehensive, context related, inter-subjective, learning-oriented, and robustly scientific in nature. The article also introduces the other contributions in this special issue, which together give an initial interpretation of positive public administration.


Scott Douglas DPhil

Prof. dr. Trui Steen

Prof. dr. Zeger van der Wal
Thema-artikel

Catharsis: een vergeten functie van financiële verantwoording

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden Catharsis, Accountability, Emotions, Debates, Positive Public Administration
Auteurs Dr. Sjoerd Keulen en Dr. Ronald Kroeze
Samenvatting

    Performance Budgeting has been introduced to gain greater managerial control over the outcomes and efficiency of policies and their budgets. Strikingly, a growing body of literature has explained that politicians hardly use performance information or only to emotionally judge government performance. We, however, propose understanding the emotional use of performance information as catharsis. Catharsis is the ritual of emotional and moral judging to understand and initiate improvement. Catharsis has been named as an important function of accountability, but has not been researched in the field of Public Administration. We discuss the concept of catharsis in relation to accountability and show that, by using evidence from its role in Dutch parliament, the use of ‘cathartic emotions’ are omnipresent in financial debates, especially when parliamentary enquiries and annual budgets are debated. Based on these findings catharsis should be understood as a much more serious function of accountability by both academics and public officials.


Dr. Sjoerd Keulen

Dr. Ronald Kroeze
Thema-artikel

Positieve beleidsevaluatie: hoe evaluatieonderzoek kan bijdragen aan beter beleid

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden positive public administration, positive evaluation, positive psychology, success, policy oriented learning
Auteurs Dr. Peter van der Knaap en Dr. Rudi Turksema
Samenvatting

    New insights from the field of positive psychology led to the insight that people learn more effectively from positive feedback. Policy evaluation aims to improve public policy programmes through contributing to both accountability and learning. This ambiguous ambition has contributed to a considerable body of research into the impact of policy evaluation. Too often the conclusion is that the outcomes of policy evaluations – which are often negative by nature – are sparsely used by policy makers. This has led to series of improvements in the way we carry out evaluations. First through technical improvements and then by more responsive approaches. Both have not led to the desired breakthrough. Building on a number of positive evaluation studies, we advance a more positive approach in policy evaluation. Focussing on the successes in policy programmes rather than on its failures may contribute to evaluation impact. Consequently, we think a more positive, appreciative approach and using data to find success in policy making is necessary for policy evaluators to be more effective. This article presents practical examples of positive policy evaluations and successful use of data in the domain of policy evaluation.


Dr. Peter van der Knaap

Dr. Rudi Turksema
Vrij artikel

Burgerparticipatie: ontwikkelingstypen van bewonersverbanden

Interactie tussen participatieprofessionals en bewonersverbanden in beeld

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden citizen participation, self-organisation, public participation professionals, community enterprises, Amsterdam
Auteurs Dr. ir. Anna de Zeeuw, Eelco van Wijk MSc en Dr. Alex Straathof
Samenvatting

    Local authorities expect citizens to fulfil an increasing number of public services. In that context, citizen-based networks are emerging as means to fulfil a variety of public tasks, varying from supporting young entrepreneurs and strengthening social cohesion, to providing local care. In this article, we address the following questions: Which phases do community enterprises pass through in their efforts towards realising a sustainable contribution and how do participation professionals support these phases? To respond to this question, researchers followed seven community enterprises based in Amsterdam over a two-year period. We identified a typology of four development phases, with particular attention to the interaction between external participation professionals and the key persons of community enterprises. The study has practical relevance for governance of citizen participation and also raises important follow-up questions about the role of the local government.


Dr. ir. Anna de Zeeuw

Eelco van Wijk MSc

Dr. Alex Straathof
Thema-artikel

Wanneer worden gemeenten gezien als waardevol?

Lokale publieke waardecreatie door de ogen van lokale actoren

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden public value management, Positive Public Administration, local government, performance assessment
Auteurs Scott Douglas DPhil en Prof. dr. Paul ’t Hart
Samenvatting

    This article explores how we can gain insight into the quality of local government with the help of the public value perspective. The public value perspective does not evaluate government through generalised standards or benchmarks, but through the judgments of the actors involved in the policy. This approach could do better justice to the unique context of different governments, such as different local governments. The public value perspective, however, is hampered by the competing expectations that actors have of public policy and their generally negative bias towards the government. Based on 71 interviews with local actors in six municipalities, we show how the public value approach does indeed yields many different and critical perspectives, even within municipalities that are considered successful by national experts. However, we also show which connections exist between these seemingly competing perspectives and how sombre judgments about past governance are actually influenced by optimistic ambitions for the future.


Scott Douglas DPhil

Prof. dr. Paul ’t Hart
Thema-artikel ‘Uitgesproken Bestuurskunde’

Management van stedelijke ontwikkeling

Beleid, sturing en institutionele veranderingen voor duurzame steden

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden sustainable urban development, governance, institutional innovation, socio-technical-ecological system
Auteurs Ellen van Bueren
Samenvatting

    With her chair in urban development management, Ellen van Bueren investigates policy, governance and management issues. Cities, as economic and cultural centres in our society, are major consumers of resources. They not only contribute to problems such as climate change, but also experience the risks and consequences thereof. Technological solutions to these problems are difficult to implement. They require larger-scale system changes, or encounter resistance. Making cities sustainable not only requires technical solutions, but also institutional innovation. A socio-technical-ecological system approach to cities shows the coherence and complexity of issues. Issues play on multiple scales, are cross-sectoral, and require an interaction of citizens, companies, and governments. Moreover, the playing field between these groups of actors is changing rapidly, technological empowerment in particular has made the citizen a much more equal player alongside the government and business. Existing instruments and approaches are not sufficient to approach sustainability issues. To identify and address these issues, cooperation between science and society is necessary. Multi- and transdisciplinary learning environments enable researchers and students to identify issues, to answer questions and to try out solutions together with stakeholders. Such environments are indispensable for the development of sustainable cities.


Ellen van Bueren
Thema-artikel ‘Uitgesproken Bestuurskunde’

Bestuurswetenschap in de kennissamenleving

Een pleidooi voor een transdisciplinaire en veelvormige wetenschapsbenadering

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden research program, knowledge society, transdisciplinarity, plural approach, technology
Auteurs Prof. dr. Albert Meijer
Samenvatting

    This article presents the research program into governance in a knowledge society of professor Albert Meijer and colleagues at Utrecht University. The knowledge society is a society in which (1) citizens are higher educated that ever before and their level of education largely determines their societal position, (2) knowledge plays a key role in administrative and policy processes and is increasingly contested and (3) technology plays a key role in every facet of societal life. Research into governance of and in the knowledge society requires a transdisciplinary and plural approach to scientific work. Transdisciplinarity entails combining insights from science with various forms of contextual and practical knowledge. A plural approach to scientific works means that we should not only do explanatory empirical work but also theoretical, normative and prescriptive research. The overall ambition of this research program is to contribute to a democratic debate about the governance of the future.


Prof. dr. Albert Meijer
Thema-artikel ‘Uitgesproken Bestuurskunde’

Toezicht en governance in de open samenleving

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden corporate crime, Governance, Enforcement, Regulation, public administration
Auteurs Prof. dr. Judith van Erp
Samenvatting

    Regulation and markets have become central steering mechanisms in modern states, but have received relatively little attention in public administration. This contribution argues that questions around regulation, monitoring and enforcement deserve more attention in public administration scholarship. It sketches the development of ‘Regulatory Governance’ as a scholarly field, and discusses the added value of a criminological perspective on relations between state and market. A research agenda on ‘naming and shaming’ brings these perspectives together.


Prof. dr. Judith van Erp
Thema-artikel ‘Uitgesproken Bestuurskunde’

Van wie is de verzorgingsstaat?

Bestuurskunde als zelfbestuurskunde

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden institutional analysis, common-pool resources, welfare state, self-governance
Auteurs Prof. dr. Menno Fenger
Samenvatting

    The work of Elinor Ostrom suggests that under certain conditions local communities are better able to sustainably manage so-called common pool resources than an external party such as government. In this article I explore whether and to what extent those conditions also apply to the governance of the Dutch welfare state. I show that in the current participation society there are numerous examples in which self-governance seems to be successful and in which Ostrom’s conditions seem to play an important role. On that basis, I come to the conclusion that citizens – under certain institutional conditions – may be better able to resolve social problems among themselves than through external interventions. This requires a shift from public administration to self-administration.


Prof. dr. Menno Fenger
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