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Bestuur in een low-trust context

De vicieuze cirkels in de hervorming van de Mexicaanse overheid

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden low trust, vicious circles, administrative reforms, authoritarian legacies, Mexico
Auteurs Dr. Rik Peeters
Samenvatting

    Since the late eighties, Mexico has experienced profound economic modernisation and political democratisation. However, the corresponding administrative reforms have lagged: professionalisation of the public sector, improvement of public service delivery and development of modern management principles are plagued by a lack of coherence, implementation, and continuity. This can be traced back to several historically rooted and structural characteristics of Mexican public administration, which reproduce vicious circles of low trust and dysfunction. For example, (1) the extreme spoils system maintains a culture of distrust towards civil servants; (2) Mexico’s weak state capacity is a consequence of a lack of collective action, but also further undermines citizens’ trust in government; (3) strong labour unions are a response to poor labour rights, but also uphold a system of capture and confrontation; and (4) corruption is inevitable if cooperation depends on personal loyalties.


Dr. Rik Peeters
Artikel

Lessen voor de omgang met het onbehagen

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, political discontent, angry citizens, emotions
Auteurs Boudewijn Steur, Thomas Zandstra en Yosha van Droffelaar
Samenvatting

    Recently the authors, who all work at the Ministry of the Interior and Kingdom Relations, published a paper in which they analysed contemporary literature and research on social discontent to clarify whether this current feeling of discontent is different to previous periods of discontent and how it might affect the functioning of the Dutch government. In addition, to strengthen their analysis they discussed its implications with local politicians, experts and practitioners. In this article, the authors reflect on the outcome of these discussions. Their dialogues revealed that there is a need to redefine the dialogue between administration and society. They distilled five lessons from these discussions: they argue that government should be more 1) reliable and credible, 2) responsive, 3) effective, 4) empathic and 5) cohesive.


Boudewijn Steur

Thomas Zandstra

Yosha van Droffelaar
Artikel

Als ambtenaren in de spiegel kijken

Een onderzoek naar de relatie tussen arbeidsmotivatie en narcisme

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden civil servants, public service motivation, narcissism, human resource management, professionalism
Auteurs Drs. Jochem van Heek en Prof. Dr. Taco Brandsen
Samenvatting

    Discussions of public service motivation tend to emphasize the idealistic side of civil servants, stressing how they are led by self-sacrifice and a commitment to the public good. This article adopts a different perspective by linking the personality trait of narcissism to public service motivation. This notion was tested through a survey among employees of three public organizations. The statistical analysis shows that personalities with narcissistic elements tend to be more attracted to the world of policy and politics. This is accompanied by diminished feelings of compassion. Although the significance of this correlation should not be overstated, it does show that the link between public service motivation and commitment to the public interest is more complex than is sometimes suggested. Given the growth of narcissistic tendencies in contemporary society, it may be effective to take account of them in recruiting and managing civil service personnel.


Drs. Jochem van Heek

Prof. Dr. Taco Brandsen
Artikel

Pas op! Over beheerst risico’s beheersen in het governancetijdperk

Tijdschrift Bestuurskunde, Aflevering 3 2015
Trefwoorden risk management, governance, inspection, organization, hybridization
Auteurs Dr. Mark de Bruijne, Dr. Bauke Steenhuisen en Dr. Haiko van der Voort
SamenvattingAuteursinformatie

    Risks taken by some organizations may have considerable impact on society. In this contribution the assessment and management of risk are perceived to take place in a multi-actor setting. Within an organization operators, risk managers, and top managers interact about risk assessments and risk mitigation strategies. Public regulators and inspectorates increasingly focus on risk management systems instead of the operational activities or organizational outputs. Are organizations systematically assessing their risks? This contribution identifies two contrasting perspectives on risk assessment and risk mitigation in literature: risk management and risk governance. An empirical study in three sectors reveals evidence of both perspectives in practice. Companies adopt hybrid approaches, which are essential for the quality of risk assessment and mitigation. Indeed, adopting just one perspective seems dangerous. We conclude that public regulators and inspectorates might provide incentives to focus on just one perspective and suggest two heuristics for public inspectorates that respect hybrid approaches of risk assessment and mitigation.


Dr. Mark de Bruijne
Dr. M.L.C. de Bruijne is als universitair docent werkzaam aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Bauke Steenhuisen
Dr. M.L.C. de Bruijne is als universitair docent werkzaam aan de TU Delft, Faculteit Techniek, Bestuur en Management.

Dr. Haiko van der Voort
Dr. H.G. van der Voort is als universitair docent werkzaam aan de TU Delft, Faculteit Techniek, Bestuur en Management.
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