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Thema-artikel

From National Lockdowns to Herd Immunity: Understanding the Spectrum of Government Responses to COVID-19 (2019-2021)

Tijdschrift Bestuurskunde, Aflevering 3 2021
Trefwoorden COVID-19, Health Policy, Policy Strategies, Policy Capacity, Leadership
Auteurs Michael Howlett
SamenvattingAuteursinformatie

    Governments around the world responded at roughly the same time but in several different ways to the emerging threat of COVID-19 in early 2020. This article sets out the nature of the different strategies that emerged over the course of the pandemic, focussing on the policy tools deployed. Some of these efforts were successful in containing the coronavirus while others were not, in some cases due to poor initial choices and in others due to poor implementation of the chosen strategy. Although the initial understanding each government had of the nature of the disease was the same, different state capacities and different levels of preparedness and effective leadership can be seen to have resulted over time in the emergence of six distinct approaches to the pandemic which, once deployed, proved difficult, although not impossible, to change as the pandemic unfolded.


Michael Howlett
Dr. M. Howlett is professor at the Simon Fraser University in Vancouver, Canada.
Thema-artikel

Tweebenig besturen binnen zorgnetwerken

Besturen tijdens de ‘hamer’ en de ‘dans’ in zorgregio west

Tijdschrift Bestuurskunde, Aflevering 3 2021
Trefwoorden network management, health care managers, innovation, consolidation, health care networks, COVID-19, crisis management
Auteurs Jelmer Schalk, Eduard Schmidt, Suzan van der Pas e.a.
SamenvattingAuteursinformatie

    Crisis management requires health care managers to simultaneously innovate, i.e. to adjust – and to consolidate, i.e. to provide stability. COVID-19 was no exception in this respect. In this study, we ask to what extent multi-actor and multi-level health care networks stimulate or hinder balancing innovation and consolidation. We present the results of a qualitative case study, drawing upon 29 interviews with health care managers in one region in the Netherlands. Our analysis chronologically follows the crisis management response and differentiates between ‘the hammer’ phase (the ‘lockdown’) and the ‘dance’ phase (learning to live with the virus). We show that, especially in the hammer phase, formal networks can contribute to consolidation, yet innovation comes mostly from informal and personal networks. While the hammer phase should help organizations prepare to live and dance with the virus, we show that multi-actor and multi-level networks focus more on idiosyncratic organizational interests, although some of these are in fact productive. We conclude with recommendations for practice.


Jelmer Schalk
Dr. J. Schalk is universitair hoofddocent bij het LUMC.

Eduard Schmidt
Dr. J.E.T. Schmidt is universitair docent bij de Universiteit Leiden.

Suzan van der Pas
Dr. S. van der Pas is universitair hoofddocent bij het LUMC.

Sietse Wieringa
Dr. S. Wieringa is huisarts bij het LUMC.

Sandra Groeneveld
Prof. dr. S.M. Groeneveld is hoogleraar Publiek Management bij de Universiteit Leiden.

Jet Bussemaker
Prof. dr. M. Bussemaker is hoogleraar Wetenschap, beleid en maatschappelijke impact bij het LUMC.
Thema-artikel

Wat motiveert burgers tot coproductie en burgerinitiatief?

Wetenschappelijke reflectie op ‘Waarom burgers coproducent willen zijn’ (2013)

Tijdschrift Bestuurskunde, Aflevering 2 2021
Auteurs Mirjan Oude Vrielink
Auteursinformatie

Mirjan Oude Vrielink
Dr. M.J. Oude Vrielink is onderzoeker bij Oude Vrielink Dienstverlening – Partner in kennis.
Thema-artikel

Verantwoorde algoritmisering: zorgen waardengevoeligheid en transparantie voor meer vertrouwen in algoritmische besluitvorming?

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden algorithms, algorithmization, value-sensitivity, transparency, trust
Auteurs Dr. Stephan Grimmelikhuijsen en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Algorithms are starting to play an increasingly prominent role in government organizations. The argument is that algorithms can make more objective and efficient decisions than humans. At the same time, recent scandals have highlighted that there are still many problems connected to algorithms in the public sector. There is an increasing emphasis on ethical requirements for algorithms and we aim to connect these requirements to insights from public administration on the use of technologies in the public sector. We stress the need for responsible algorithmization – responsible organizational practices around the use of algorithms – and argue that this is needed to maintain the trust of citizens. We present two key components of responsible algorithmization – value-sensitivity and transparency – and show how these components connect to algorithmization and can contribute to citizen trust. We end the article with an agenda for research into the relation between responsible algorithmization and trust.


Dr. Stephan Grimmelikhuijsen
Dr. S.G. Grimmelikhuijsen is universitair hoofddocent Publiek Management aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publiek Management aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.
Thema-artikel

Access_open Decentraliseren en experimenteren

De ontwikkeling van sociaal beleid voor asielmigranten door gemeenten

Tijdschrift Bestuurskunde, Aflevering 3 2020
Trefwoorden decentralization, migrant integration, social contact, mainstreaming, living labs
Auteurs Dr. Rianne Dekker en Dr. Meike Bokhorst
SamenvattingAuteursinformatie

    After the European refugee crisis of 2015-2016, many Dutch municipalities took initiative in (re)shaping policies of asylum seeker reception and refugee integration in their own ways. We are witnessing a ‘local turn’ of integration policies with decentralization of responsibilities to the local level of governance. Besides civic integration and socioeconomic integration, social integration of asylum seekers and refugees has been a concern as these groups are often housed in superdiverse and vulnerable neighborhoods. How can municipalities best address the specific problems in their cities? This editorial introduces the four articles that are part of this special issue. We discuss three overarching topics. First, we argue that aside from targeting specific groups and issues, cities should develop mainstreamed policies and provisions to be able to handle future fluctuations and changes in their populations. Second, we observe that in policies aimed at enhancing inter-group contact, earlier immigrant groups are often overlooked. They can play a bridging role in establishing social connections. Third, we highlight the role of urban experiments and living labs in transfer and upscaling of innovative policies.


Dr. Rianne Dekker
Dr. R. Dekker is universitair docent en onderzoeker bij het departement Bestuurs- en Organisatiewetenschap van de Universiteit Utrecht. Zij doet onderzoek naar de invloed van nieuwe media in verschillende beleidsterreinen waaronder integratie en veiligheid.

Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior wetenschappelijk medewerker bij de Wetenschappelijke Raad voor het Regeringsbeleid en onderzoeker bij de Universiteit Utrecht. Zij is als projectcoördinator migratiediversiteit en auteur betrokken bij WRR-publicaties over de immigratiesamenleving.
Vrij artikel

Evalueren en leren van ICT-projecten

Tijdschrift Bestuurskunde, Aflevering 2 2020
Trefwoorden evaluation, evaluation methods, IT-projects, learning, content analysis
Auteurs Dr. Wouter Bronsgeest en Prof. dr. ir. Rex Arendsen
SamenvattingAuteursinformatie

    Governmental IT-projects regularly make the news due to issues about the quality of end results, planning or costs. The Elias report, which is based upon a Parliamentary Inquiry, recommends to evaluate more and learn from the outcomes of these evaluations. However, the report does not give guidance on how to evaluate. The question thus remains: what constitutes a good evaluation of governmental ICT-projects, and what characteristics should be addresses in evaluation research. After careful study of various scientific disciplines, the researchers developed an extensive reference model, including additional suggestions for defining methods, the evaluation process, and criteria on how to evaluate an evaluation. After using this reference model in a content-analytical document analysis, it became clear that many evaluation reports are not being shared with other professionals or practitioners, that reports often lack a specifically formulated research question, and that conclusions and additional reflections are limited. There is room for considerable improvement in the evaluation of ICT-projects.


Dr. Wouter Bronsgeest
Dr. W.L. Bronsgeest is verbonden aan het Center for eGovernment Studies (CFES) van de Universiteit Twente, en duovoorzitter van de Koninklijke Nederlandse Vereniging van ICT- en Informatieprofessionals (KNVI). Hij is tevens werkzaam als lid van het managementteam van de Directie IV van de Belastingdienst.

Prof. dr. ir. Rex Arendsen
Prof. dr. ir. R. Arendsen is als hoogleraar Maatschappelijke en historische context van belastingrecht verbonden aan de Universiteit Leiden. Hij is tevens werkzaam als adviseur bij het Centre for Tax Policy and Administration bij de OESO in Parijs.
Thema-artikel

Tegendraads betrokken

De bijdrage van de complexiteitstheorie aan bestuur en bestuurskunde

Tijdschrift Bestuurskunde, Aflevering 1 2020
Trefwoorden complexity theory, machine, simplification, complex systems, critical public administration
Auteurs Hans Joosse MSc
SamenvattingAuteursinformatie

    Complexity theory dares to adopt a critical-constructive attitude to the practice and science of public administration. From the worldview of complex systems, it raises questions about the machine thinking that has influenced public administration strongly and persistently. Many contemporary attempts by governments to simplify societal issues to knowable, solvable and controllable problems – for example the approach to transforming Utrecht Central Station and dealing with multi-dimensional problems in families – can be traced back to machine thinking. Complexity theory points to the ineffectiveness and undesirability of simplifications and considers the complexity of government and society a quality that should be increased rather than reduced. Complexity theory not only keeps the administrative mind sharp on simplification reflexes, but also offers the option to make policy by increasing, rather than reducing complexity.


Hans Joosse MSc
J.A. Joosse, MSc is promovendus aan de Erasmus Universiteit Rotterdam, Department of Public Administration and Sociology.
Thema-artikel

Access_open Positieve bestuurskunde

Naar een robuust positief perspectief op de overheid

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden Positive Public Administration, successful public governance, research agenda, societal relevance
Auteurs Scott Douglas DPhil, Prof. dr. Trui Steen en Prof. dr. Zeger van der Wal
Samenvatting

    Citizens and scholars excel in identifying and analysing government failure. It is important indeed to understand public sector, but while governments in the Low Countries are doing well on average and very well from an internationally perspective, most attention is focused on the errors and mishaps. This article argues for a robust positive perspective on the public sector as a complement to existing research. From a scientific perspective, public administration must set itself the ambition to connect and aggregate existing positive insights even better. From a social perspective, the discipline must prevent the gap from being filled by a wholesale rejection of democratic government or the use of unproven miracle cures. This article elaborates the starting points for Positive Public Administration, arguing that this perspective should be comprehensive, context related, inter-subjective, learning-oriented, and robustly scientific in nature. The article also introduces the other contributions in this special issue, which together give an initial interpretation of positive public administration.


Scott Douglas DPhil

Prof. dr. Trui Steen

Prof. dr. Zeger van der Wal
Thema-artikel

Positieve beleidsevaluatie: hoe evaluatieonderzoek kan bijdragen aan beter beleid

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden positive public administration, positive evaluation, positive psychology, success, policy oriented learning
Auteurs Dr. Peter van der Knaap en Dr. Rudi Turksema
Samenvatting

    New insights from the field of positive psychology led to the insight that people learn more effectively from positive feedback. Policy evaluation aims to improve public policy programmes through contributing to both accountability and learning. This ambiguous ambition has contributed to a considerable body of research into the impact of policy evaluation. Too often the conclusion is that the outcomes of policy evaluations – which are often negative by nature – are sparsely used by policy makers. This has led to series of improvements in the way we carry out evaluations. First through technical improvements and then by more responsive approaches. Both have not led to the desired breakthrough. Building on a number of positive evaluation studies, we advance a more positive approach in policy evaluation. Focussing on the successes in policy programmes rather than on its failures may contribute to evaluation impact. Consequently, we think a more positive, appreciative approach and using data to find success in policy making is necessary for policy evaluators to be more effective. This article presents practical examples of positive policy evaluations and successful use of data in the domain of policy evaluation.


Dr. Peter van der Knaap

Dr. Rudi Turksema
Vrij artikel

Paradox van het Pact van de Waard

Dynamische regionale samenwerking in een krimpende Hoeksche Waard

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden shrinking regions, regime theory, population decline, regional collaboration, regional strategies
Auteurs Janneke Rutgers-Zoet Msc en Dr. Tamara Metze
Samenvatting

    In several regions in the Netherlands there are declining population numbers. In those regions, administrators, companies and societal organisations often start regional collaborations in order to anticipate population decline and maintain a good quality of life. This is a logical step, but in practice the collaborating partners face challenges. For this article we analysed over a period of eight years the dynamics of cooperation in the Hoeksche Waard, a region in the province of South Holland that is dealing with a decrease in the number of inhabitants. On the basis of the regime model (Stone 1989), and by conducting qualitative research, in this exploratory study we discerned a paradox of regional cooperation in this ‘shrinking’ region: a decline of population numbers is the reason to initiate informal cooperation in networks, but the complexity of the regional agenda leads to the desire for formalisation of the collaborations in formal decision making structures. This formalisation, in its turn, leads to less commitment from the parties and makes cooperation and achieving results difficult, which increases the need for informalisation.


Janneke Rutgers-Zoet Msc

Dr. Tamara Metze
Thema-artikel ‘Uitgesproken Bestuurskunde’

Management van stedelijke ontwikkeling

Beleid, sturing en institutionele veranderingen voor duurzame steden

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden sustainable urban development, governance, institutional innovation, socio-technical-ecological system
Auteurs Ellen van Bueren
Samenvatting

    With her chair in urban development management, Ellen van Bueren investigates policy, governance and management issues. Cities, as economic and cultural centres in our society, are major consumers of resources. They not only contribute to problems such as climate change, but also experience the risks and consequences thereof. Technological solutions to these problems are difficult to implement. They require larger-scale system changes, or encounter resistance. Making cities sustainable not only requires technical solutions, but also institutional innovation. A socio-technical-ecological system approach to cities shows the coherence and complexity of issues. Issues play on multiple scales, are cross-sectoral, and require an interaction of citizens, companies, and governments. Moreover, the playing field between these groups of actors is changing rapidly, technological empowerment in particular has made the citizen a much more equal player alongside the government and business. Existing instruments and approaches are not sufficient to approach sustainability issues. To identify and address these issues, cooperation between science and society is necessary. Multi- and transdisciplinary learning environments enable researchers and students to identify issues, to answer questions and to try out solutions together with stakeholders. Such environments are indispensable for the development of sustainable cities.


Ellen van Bueren
Thema-artikel ‘Uitgesproken Bestuurskunde’

Bestuurswetenschap in de kennissamenleving

Een pleidooi voor een transdisciplinaire en veelvormige wetenschapsbenadering

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden research program, knowledge society, transdisciplinarity, plural approach, technology
Auteurs Prof. dr. Albert Meijer
Samenvatting

    This article presents the research program into governance in a knowledge society of professor Albert Meijer and colleagues at Utrecht University. The knowledge society is a society in which (1) citizens are higher educated that ever before and their level of education largely determines their societal position, (2) knowledge plays a key role in administrative and policy processes and is increasingly contested and (3) technology plays a key role in every facet of societal life. Research into governance of and in the knowledge society requires a transdisciplinary and plural approach to scientific work. Transdisciplinarity entails combining insights from science with various forms of contextual and practical knowledge. A plural approach to scientific works means that we should not only do explanatory empirical work but also theoretical, normative and prescriptive research. The overall ambition of this research program is to contribute to a democratic debate about the governance of the future.


Prof. dr. Albert Meijer
Thema-artikel ‘Uitgesproken Bestuurskunde’

Samenwerken in de kenniseconomie

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden knowledge economy, sharing knowledge, collaborative community, governance structures
Auteurs Prof. dr. Ferry Koster
Samenvatting

    For a long time, the three governance structures market, hierarchy, and community were regarded as separate entities. The market is based on the price mechanism, the authority mechanism is the basis of the hierarchy, and trust relations characterize the community. As the knowledge economy evolves, there is a shift in thinking about how these governance structures are related. Creating and sharing knowledge are key features of the knowledge economy. However, this knowledge is partly tacit and sharing knowledge is particularly useful among diverse organizations, which are two barriers for sharing of knowledge among organizations.
    A new stream of literature suggests that the ability of organizations to combine the three governance structures contributes to their capacity to share knowledge with other organizations. Based on this literature, this article shows what kinds of organizational forms are possible. Besides that, it offer empirical example of the conditions under which these organizational forms evolve as well as how they contribute to organizational innovation.


Prof. dr. Ferry Koster
Thema-artikel

‘Macho-meritocratie’ Singapore

Vijf lessen uit het genadeloze streven naar ambtelijke excellentie

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden Singapore, public service excellence, Performance, comparative public administration
Auteurs Prof. dr. Zeger van der Wal
Samenvatting

    Singapore and the Netherlands are small, export- and trade-dependent countries that perform excellently in many areas, such as good governance and integrity, policy effectiveness, liveability, innovation, and e-government. At the same time there are clear differences in political culture and history: Singapore has a more authoritarian governance style including limitations in press freedom, freedom of speech, and political activism. Within these contrasting contexts, both countries have introduced and implemented similar public management reforms since the 1990s. The aim of these reforms is to maintain public service excellence in a dynamic environment but the countries make contrasting choices in achieving this aim. This article describes how administrative excellence is organised and pursued in Singapore and identifies five lessons for the Netherlands: (1) Use positive narratives about government often; (2) be nuanced about capping top-level remuneration; (3) enhance the attractiveness of government as an employer; (4) invest in life-long learning; (5) be an authoritative expert amidst horizontalisation hypes.


Prof. dr. Zeger van der Wal
Thema-artikel

Voorbij Public Administration en New Public Management

Zuid-Afrika op zoek naar een nieuwe inrichting van publieke voorzieningen

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden new public management, networked governance, learning governance, service provision
Auteurs Prof. dr. Hans Bossert en Prof. dr. Martijn van der Steen
Samenvatting

    South Africa underwent an unprecedented transition in 1994. The country changed from the Apartheid regime into a system founded on the principles of the rule of law and equal treatment for all. Along with this political regime change, a wide range of social rights were included in the Constitution, which grants al citizens a constitutional right to a wide range of social services. Moreover, the system of governance and organisation of services was designed according to the latest insights from the then emerging new public management paradigm. Now, twenty years later, the system is crumbling; many of the basic services are not properly provided to citizens. Partly, this is a consequence of a basic absence of integrity in parts of the political class and in elements of the civil service. However, as we illustrate in a case analysis of the Water Boards in the Western Cape Province, the problem is also a consequence of the design of the system of governance. The combination of unlimited constitutional access to services and a stringent regime of new public management principles in the organisation of service provision has led to a serious crisis of performance. Therefore, the solution for the problem may be to redesign the system according to other governance principles, such as learning governance and networked governance.


Prof. dr. Hans Bossert

Prof. dr. Martijn van der Steen
Artikel

Access_open Hybride stadsregionaal bestuur belicht: effectiviteit en legitimiteit in vier grootstedelijke gebieden

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden hybrid governance, city-region, effectiveness, legitimacy
Auteurs dr. Linze Schaap, dr. Carlo Colombo, dr. Maaike Damen e.a.
Samenvatting

    This article reports on an analysis of the effectiveness and legitimacy of modes of governance in four European regions that clearly show signs of hybridity, that is, they have private as well as public characteristics. Berlin, Eindhoven, Copenhagen-Malmö and Zurich thus aim to increase the problem-solving capacity of their regional governance and to govern ‘smartly’ in a complex and multi-level context. The individual cities search for effective links with private and societal actors, each in its own way. Legitimacy is an issue that is hardly reflected upon, though. Hybrid modes of governance may have negative impacts on both effectiveness and legitimacy, but also offer new opportunities for good governance. ‘Hybrid’ and ‘smart’ do not always go hand in hand, but they are not mutually exclusive either.


dr. Linze Schaap

dr. Carlo Colombo

dr. Maaike Damen

dr. Niels Karsten Msc MA
Artikel

Platformsturing van zelforganisatie tijdens rampen

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden crisis governance, self-organizing, online platforms, adaptive capacity
Auteurs Kees Boersma PhD, Julie Ferguson PhD, Peter Groenewegen PhD e.a.
Samenvatting

    During a disaster or crisis, the response capacity of the government is put under extreme pressure. At the same time, citizens are often resilient in times of crisis and are increasingly capable of organizing themselves. Social media and online platforms have increased the possibilities for self-organization through improved connectivity. In practice, we see that governments struggle to deal with this form of self-organization, while it also offers a unique opportunity to increase the response capacity. The smart use of citizens’ initiatives offers opportunities and can increase the effectiveness of the government’s action. This article focuses on the following question: what role do online platforms play in smartly guiding the self-organization of citizens during crises and disasters? We answer the question on the basis of two examples: the role of online platforms in the aftermath of the earthquakes in Nepal in 2015, and the coordination of the reception of refugees during the crisis in the Netherlands in the winter of 2015-2016.


Kees Boersma PhD

Julie Ferguson PhD

Peter Groenewegen PhD

Femke Mulder MSc

Arjen Schmidt MSc

Jeroen Wolbers PhD
Artikel

Institutionele leegte: nieuwe bronnen, nieuwe uitdagingen

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden Institutional void, Literature review, Societal change, Technical innovation, Governance
Auteurs Prof.dr. Ellen van Bueren en Dr.ing. Bram Klievink
Samenvatting

    Societal and technological developments (such as the digital and energy revolutions) move faster than existing institutions can keep up with. The developments may lead to a metaphorical institutional void, which brings questions about the nature of the void, the changing rules, practices and responsibilities, and about the strategies to deal with the void. The concept has been around for a while but (again) seems relevant to understand current socio-technological innovations and challenges, that also allow us to further conceptualise the institutional void. In this introduction to the issue, we discuss the concept of an institutional void and explore how it is used in various domains of study, including public administration. We argue for how the concept is relevant today and therein also introduce the topics that are discussed in this special issue.


Prof.dr. Ellen van Bueren

Dr.ing. Bram Klievink
Artikel

Crowd-based innovaties: verschuivende verantwoordelijkheden in een institutional void

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden responsible innovation, institutional void, crowd-based innovations, governance
Auteurs Thijs Slot MSc, Dr. ir. Eefje Cuppen, Prof. dr. mr. ir. Neelke Doorn e.a.
Samenvatting

    The crowd increasingly plays a key role in facilitating innovations in a variety of sectors, spurred on by IT-developments and the concomitant increase in connectivity. Initiatives in this direction, captured under the umbrella-term ‘crowd-based innovations’, offer novel opportunities in socio-technical systems by increasing the access, reach and speed of services. At the same time, they signify important challenges because these innovations occur in a context of traditional, well-established institutional and governance structures and practices. This dynamic is captured in the idea of the ‘institutional void’: the tension between traditional structures and (radically) new initiatives. Existing rules, standards and practices are challenged, which raises questions about the safeguarding of public values such as quality, legitimacy, efficiency and governance of crowd-based innovations. This article argues that understanding these tensions requires supplementing empirical research with an explicitly normative dimension to reach thorough and balanced conclusions to facilitate innovation while protecting the valuable elements in existing rules and regulations. Illustrated by a number of short examples, we propose a multidisciplinary research agenda towards formulating appropriate governance structures.


Thijs Slot MSc

Dr. ir. Eefje Cuppen

Prof. dr. mr. ir. Neelke Doorn

Maria Galeano Galvan MSc

Dr. ing. Bram Klievink
Artikel

De demos digitaal bekrachtigd?

Zes e-democracy cases uit binnen- en buitenland

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden Ict, Vergelijking / comparison, Innovatie / innovation, Democratie / democracy, Case study
Auteurs Merlijn van Hulst, Colette Cuijpers, Frank Hendriks e.a.
Samenvatting

    E-democracy incorporates digital tools, the internet and social media to enhance democracy. There are many of these tools available to improve governmental responsiveness, transparency, and accountability, but also to support the inclusiveness, representativeness and influence of citizens’ participation. Examples are online petitions, apps for neighborhood watches, wikiplanning and social media monitoring. Web 3.0, which is more interactive and less location specific, enables governments to take a more personalized approach. It also allows for participation across administrative and geographical boundaries. In this symposium two contributions address the question of the influence of e-democracy on the democratization of governmental decision-making, information and service delivery, and of citizens’ participation.


Merlijn van Hulst

Colette Cuijpers

Frank Hendriks

Tamara Metze
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