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    Information platforms can facilitate data sharing and make new applications possible. It is essential to connect a wide range of both public and private parties to a platform if real data-based transformation is to get off the ground. However, organizations are reluctant to share data if they do not know exactly what it can be used for or if they have no direct interest in it. Achieving a good solution requires a lot from the innovation process itself and the way it is managed. This article uses three innovation perspectives for the analysis of a logistics information platform. This analysis shows that different stages in the development of an information platform can be distinguished, each with its own dynamic. For local government the involvement of and connection to local parties is important, while innovation as a whole benefits from the link with an overarching agenda that transcends the local level.


Prof. dr. Bram Klievink
Prof. dr. ing. A.J. Klievink is hoogleraar Bestuurskunde aan de Universiteit Leiden, met een speciale focus op digitalisering en publiek beleid.

    Digital transformation offers provinces both opportunities and threats. A long-held wish that social tasks (and the demand from citizens and companies) can be put at the center seems to be fulfilled. But, in addition to opportunities, the transformation also provides the necessary risks for, for example, the privacy of citizens and companies, but also due to the disruptive nature of digital transformation. This contribution looks at the digital transformation from a provincial perspective. The data vision in the making of the Dutch province of Noord-Brabant forms the basis for this essay, but what emerges applies broadly (with differences in emphasis) to several provinces. The author also gives a number of suggestions for the implementation of the transformation.


Dr. Marcel Thaens
Dr. M. Thaens is Chief Information Officer van de Provincie Noord-Brabant en lid van de Regiegroep Interprovinciale Digitale Agenda (IDA).
Thema

Access_open Principes voor goed lokaal bestuur in de digitale samenleving

Een aanzet tot een normatief kader

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2019
Auteurs Prof. dr. Albert Meijer, Dr. Mirko Tobias Schäfer en Dr. Martiene Branderhorst
SamenvattingAuteursinformatie

    This article presents a normative framework for good local governance in the digital society. We build on the five principles of Frank Hendriks (laid down in an article in Urban Affairs Review in 2014): participation, effectiveness, learning ability, procedural justice and accountability. An analysis of these five principles leads to the refinement of these principles for the digital society. The overarching points are that attention is needed for the possibility of human contact, that avoiding discrimination must be central, that higher demands are made with regard to speed of action, that the principles increasingly apply to networks of organizations, and that the principles increasingly apply to the design of systems. This overview thus provides concrete tools for organizations that want to reflect with citizens and stakeholders on the extent to which they are able to achieve good local governance in the digital society.


Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.

Dr. Mirko Tobias Schäfer
Dr. M.T. Schäfer is universitair hoofddocent aan de Universiteit Utrecht bij het departement Media- en Cultuurwetenschappen.

Dr. Martiene Branderhorst
Dr. E.M. Branderhorst is gemeentesecretaris en algemeen directeur in de gemeente Gouda en lid van de Raad voor het Openbaar Bestuur (ROB).
Artikel

Access_open HASHTAG POLITIE

Hoe politieagenten omgaan met waardeconflicten die ontstaan door sociale media

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2018
Auteurs Prof. dr. Gjalt de Graaf en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Social media changes society and causes new dilemmas in local government. Little is known about the nature of these conflicts and the way government organizations deal with them. Therefore the authors of this article have carried out empirical research into the manner in which police officers deal with value conflicts concerning the use of social media. Their research shows that the well-known conflicts in the literature between effectiveness and efficiency and between effectiveness and legality were also dominant in this case, but that many more conflicts than are known from other studies concerned transparency and participation. In addition they discovered that the bias strategy was often used, which suggests that a conservative response is preferable in a situation with a lot of dynamics. In this way the research shows how government officials deal with the tension between a stable organization and a dynamic environment and look for appropriate forms of coping at this specific interface. The authors stress in their recommendations that the further strengthening of the learning ability of organizations deserves attention: not just to find the right way to deal with value conflicts, but to be able to find new ways to deal with the new conflicts that arise.


Prof. dr. Gjalt de Graaf
Prof. dr. G. de Graaf is hoogleraar Integriteit van Academisch Onderwijs aan de Faculteit der Sociale Wetenschappen van de Vrije Universiteit te Amsterdam en redacteur van Bestuurswetenschappen.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.
Artikel

Access_open De griffier in gemeenteland

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2018
Auteurs Linze Schaap, Peter Kruyen, Merlijn van Hulst e.a.
SamenvattingAuteursinformatie

    The introduction of dualistic administration in the municipal government in the Netherlands in 2002 created the profession of the registrar. This article contains a description of the way Dutch municipal registrars fill in their office nowadays. The research shows that registrars deal with a wide range of tasks, that can be divided in four task fields: secretarial tasks, facilitating, representing and advising councillors. In the filling in of these task fields several profiles of registrars arise. So the basic registrar mainly organizes council meetings and reports on these meetings. The basic registrar plus performs the same tasks, but is also active in a few other task fields. The strategic advisor is the most active on all task fields. There are some significant differences between the three profiles when it comes to the importance of registrars to their activities, their value orientations and their competences. Contextual factors are hardly important, except the size of the municipality. It is also remarkable that the registrar has shown little activity with respect to two developments that are becoming increasingly important for municipal councils: regionalization and socialization of local government.


Linze Schaap
Dr. L. Schaap is universitair hoofddocent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Peter Kruyen
Dr. P.M. Kruyen is universitair docent bestuurskunde aan de Faculteit Managementwetenschappen van de Radboud Universiteit Nijmegen.

Merlijn van Hulst
Dr. M.J. van Hulst is universitair hoofddocent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Julien van Ostaaijen
Dr. J.J.C. van Ostaaijen is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg en voorzitter van de Rekenkamercommissie in de gemeente Zundert.
Artikel

De aanstellingswijze gewogen

Een overzicht van argumenten voor en tegen verschillende aanstellingswijzen van de burgemeester

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2017
Auteurs Dr. Julien van Ostaaijen, Dr. Niels Karsten en Prof. dr. Pieter Tops
SamenvattingAuteursinformatie

    This article offers the reader an overview of arguments for and against the different modes of appointments of Dutch mayors. The authors do this from different perspectives that are based on relevant values of good governance. In relation to the intended deconstitutionalization of the mode of appointment, they want to contribute with this overview to the debate on the role of the mayor and the mode of appointment. The three modes of appointment discussed are nomination by the Crown, election by the municipal council and direct election by citizens. On the basis of this research, they conclude that changing the mode of appointment to one of the three (pure) modes of appointment has advantages as well as disadvantages, but that the combination has important consequences for the functioning of the local governance system as a whole. In addition, they conclude somewhat paradoxically that the mode of appointment is only one of the factors that influences the functioning of a mayor. Therefore, the question about the mode of appointment of Dutch mayors must be considered within a broader framework of possible measures, with the underlying questions: what kind of mayor, and what kind of local governance, do we want ultimately?


Dr. Julien van Ostaaijen
Dr. J.J.C. van Ostaaijen is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg en voorzitter van de Rekenkamercommissie in de gemeente Zundert.

Dr. Niels Karsten
Dr. N. Karsten MA is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Prof. dr. Pieter Tops
Prof. dr. P.W. Tops is hoogleraar Bestuurskunde aan de Universiteit van Tilburg en lector Openbaar bestuur aan de Politieacademie.

    The increased complexity of multilevel democracies makes the evaluation of the performances of the government an increasingly difficult task for citizens. Multilevel governance involves information costs, which makes it more difficult for citizens to give clear responsibility for government tasks to the correct level of government. This article contains the first study that is focussing on the responsibility perceptions in the Netherlands. The authors do not just look at who citizens hold responsible for certain government tasks, but they also look at the consequences of these perceptions for the mechanism of accountability. The satisfaction of citizens are with the policy in a particular area should only influence the political support for the level of government they hold responsible. Results of the research are that in line with this perspective a strong correlation exists between satisfaction with the pursued policy and trust of the citizens in this government, in proportion as they hold a level of government more responsible. On the other hand there are large differences between citizens, that correlate with their level of education. So there are also large groups of citizens for whom it is not possible to keep governments responsible for the policy pursued, because they simply do not know which government is responsible.


Lisanne de Blok MSc
E.A. de Blok MSc is promovendus aan de Universiteit van Amsterdam. Hiervoor deed ze een research master sociale wetenschappen aan dezelfde universiteit en liep ze stage bij de Raad voor het openbaar bestuur (Rob).

Prof. dr. Wouter van der Brug
Prof. dr. W. van der Brug is hoogleraar Politicologie aan de Universiteit van Amsterdam.
Artikel

Belofte, pijn en medicijn: het verantwoorden van publieke waardecreatie aan de lokale politiek en maatschappelijke partners

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2017
Trefwoorden public value creation, accountability, local government, performance management
Auteurs Mijke van de Noort MSc, Scott Douglas DPhil en Dr. Lieske van der Torre
SamenvattingAuteursinformatie

    Public value management encourages public organizations to move beyond existing frameworks and create value in flexible collaboration with societal partners. However, this approach creates problems for the accountability processes, because reports to politicians are often still directed at quantitative goals and rigid frameworks. This creates uncertainty and disagreement around the definition of value, the legitimacy of the new governance styles and the complexity of the new collaborations. This article describes the experiences of a large Dutch municipality where we conducted an experiment with an innovative accountability process for public value creation in the public health domain. Political administrators, council members, civil servants and societal partners have jointly assessed, through an interactive Public Value Table meeting format, what value their combined efforts in complex societal challenges have created. This experiment gives insight in the growing pains of public value creation, but also shows some possible solutions to address these tensions.


Mijke van de Noort MSc
M. van de Noort MSc studeerde Publiek Management aan de Universiteit Utrecht en werkt momenteel als Young Professional beleid volksgezondheid bij de gemeente Utrecht.

Scott Douglas DPhil
S.C. Douglas DPhil is universitair docent op het gebied van publiek management aan de Universiteit Utrecht bij het Departement Bestuurs- en Organisatiewetenschap (USBO).

Dr. Lieske van der Torre
Dr. E.J. van der Torre is postdoctoraal onderzoeker aan de Universiteit Utrecht bij het Departement Bestuurs- en Organisatiewetenschap (USBO).
Artikel

Hoe divers, invloedrijk en deliberatief is een G1000?

Het ontwerp van een burgertop en de verwezenlijking van democratische waarden

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2016
Auteurs Dr. Ank Michels en Dr. Harmen Binnema
SamenvattingAuteursinformatie

    In imitation of the G1000 in Belgium in the Netherlands G1000-meetings were held in Amersfoort, Kruiskamp, Uden and Groningen and a citizens summit in Amsterdam with a similar design. In this article the authors investigate the design of these citizens summits and their contribution to a number of important democratic values. What is the diversity of the participants, the influence on policies and the quality of the discussions during the citizen summit? Their research shows that the diversity of the group of participants is rather limited. The selection method that is chosen, whether a lottery selection or an open invitation, doesn’t make much difference for the diversity of the group of participants. In addition the influence of citizens summits on policies and politics is nearly absent. The subjects that come forward at citizens summits hardly ever come back in the local policies, not even at the citizens summit in Uden, where the municipal council has taken the initiative to organize a G1000. Finally, in general the participants qualify the discussions at the table during citizens summits as constructive and inspiring. The specific form of the dialogue has only little influence on the extent to which the participants feel themselves heard and feel free to say whatever they want.


Dr. Ank Michels
Dr. A.M.B. Michels is universitair docent aan de Universiteit Utrecht bij het Departement Bestuurs- en Organisatiewetenschap (USBO).

Dr. Harmen Binnema
Dr. H. Binnema is universitair docent aan de Universiteit Utrecht bij het Departement Bestuurs- en Organisatiewetenschap (USBO). Hij is ook programmacoördinator van de masteropleiding Bestuur en Beleid voor professionals.

    The focus of the diversity policy in the Dutch public sector has moved during the past decennia. In the eighties offering equal chances for the different target groups was the central policy goal, after the millennium this became the effective and efficient management of a diverse work force in order to arrive at a better performing public sector, also called the business case of diversity. This article investigates the question how far the Dutch cabinet has influenced the diversity policy of public organizations. The answer to the question is that there was limited influence from the Dutch cabinet on the arguments for diversity of public organizations, but there was greater influence on the diversity interventions, especially in three sectors: central government, municipalities and police. This influence on interventions of other (‘fellow’) governments is caused by the strong steering of the cabinet. The interventions undertaken therefore reflect to a more limited extent the business case of diversity and remain stuck in the old target group policy. However, public organizations with a longer history in diversity policy, that operate closer to society and see the necessity for diversity, are more inclined to embrace the business case and start interventions that are related to this new approach.


Drs. Saniye Celik
Drs. S. Celik is accountmanager voor de decentralisaties in het sociaal domein bij het Ministerie van Binnenlandse Zaken en Koninkrijksrelaties en buitenpromovenda aan het Instituut Bestuurskunde van de Universiteit Leiden, Campus Den Haag.

    The Dutch government aims at a participatory society, for example by striving for a larger amount of self-responsibility in providing social care, since the introduction of the Societal Support Law (in Dutch called ‘Wet maatschappelijke ondersteuning’ or in short Wmo). Does public opinion in the Netherlands reflect this change of mentality? This article investigates (a) how far public opinion on responsibility for social care for the elderly has changed between 2003 and 2010, (b) which factors explain why some people put most responsibility on the government and others on the family and (c) which factors explain intra-individual changes of attitude. This research has used survey data from the Netherlands Kinship Panel Study (2003, 2006/07, 2010). A shift in public opinion appears to have taken place in line with government policy: less responsibility for the government and more for the family. However, a majority of the Dutch population still puts most responsibility on the government. Attitudes appear to be connected with normative motives rather than with utilitarian motives. Intra-individual changes in attitudes in the direction of less government responsibility are mainly explained by normative factors and not by factors related to self-interest.


Mevr. dr. Ellen Verbakel
Mevr. dr. C.M.C. Verbakel is universitair docent bij de opleiding Sociologie van de Radboud Universiteit Nijmegen.

    More often it has been supposed that pride has important positive effects on the functioning of civil servants (performance) and the provision of services to citizens. To stimulate civil servants to be proud of their profession and regain their professional pride it is necessary to know what causes civil servants to be proud of their work. Little quantitative research has been done into the determinants of professional pride in the public sector and the research that has been carried out is characterized by a diversity of definitions and operationalizations of pride. This research analyses to what extent civil servants are proud and which factors determine the amount of professional pride. The data have been gathered in 2010 by the Dutch Department of Home Affairs in the Personnel and Mobility Monitor. The monitor shows that three out of ten Dutch civil servants are not proud of their own profession. This is not caused by personal characteristics like gender, age and education that cannot be influenced, but intrinsic characteristics of the relation between civil servant and work that have the largest effect on the amount of professional pride amongst civil servants. Those civil servants that feel attached to the organization, are satisfied with the organization, are satisfied with their work and are motivated, are much prouder than those civil servants which lack these characteristics.


Rick Borst
R.T. Borst is als student-assistent verbonden aan de opleiding Bestuurskunde van de Radboud Universiteit Nijmegen.

Dr. Christiaan Lako
Dr. C.J. Lako is als universitair docent verbonden aan de opleiding Bestuurskunde van de Radboud Universiteit Nijmegen.

Prof. dr. Michiel de Vries
Prof. dr. M.S. de Vries is als hoogleraar verbonden aan de opleiding Bestuurskunde van de Radboud Universiteit Nijmegen.
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