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Probleemanalyse is het halve werk

Samenwerking en innovatie in de strijd tegen ondermijnende criminaliteit

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2016
Auteurs Maurits Waardenburg BSc, Bas Keijser BSc, Prof. dr. Martijn Groenleer e.a.
SamenvattingAuteursinformatie

    Science and practice are largely agreed on the importance of interorganizational cooperation in the approach of tackling complex societal problems. Organization transcending innovation through this type of cooperation however appears to be complicated. Based on an analysis of the literature about partnerships, the authors distinguish three challenges: coping with the tension between old and new accountability structures, building good working relationships and developing capabilities for problem-oriented working. Starting from these insights they designed action research into problem-oriented partnerships in the safety domain (safety chain). Their main question was: what is the most important obstacle for innovation through problem-oriented interorganizational cooperation? Over a period of nine months, they watched eight teams of professionals from different organizations. Their task was to develop and implement innovative approaches to tackle persistent organized crime. Although all three challenges identified in the literature indeed played a prominent role, problem diagnosis and problem definition appeared to be the main obstacle for the teams. In this article the authors describe the action research and explore, on the basis of the results and the literature, how partnerships could cope in practice with the challenge of problem definition and problem analysis. They conclude the article with suggestions for the design of a follow-up round of the action research.


Maurits Waardenburg BSc
M. Waardenburg MPP is research fellow aan het Ash Center for Democratic Governance and Innovation van de Kennedy School of Government, Harvard University.

Bas Keijser BSc
B. Keijser BSc is bezig met de afronding van zijn master Systems Engineering, Policy Analysis and Management aan de Faculteit Techniek, Bestuur & Management van de Technische Universiteit Delft.

Prof. dr. Martijn Groenleer
Prof. dr. M.L.P. Groenleer is hoogleraar Regional Law and Governance aan Tilburg University en tevens directeur van het Tilburg Center for Regional Law and Governance (TiREG).

Dr. Jorrit de Jong
Dr. J. de Jong is lecturer in Public Policy and Management aan de Harvard Kennedy School en wetenschappelijk directeur van het Government Program bij het Ash Center for Democratic Governance and Innovation van de Kennedy School of Government, Harvard University.

    More often it has been supposed that pride has important positive effects on the functioning of civil servants (performance) and the provision of services to citizens. To stimulate civil servants to be proud of their profession and regain their professional pride it is necessary to know what causes civil servants to be proud of their work. Little quantitative research has been done into the determinants of professional pride in the public sector and the research that has been carried out is characterized by a diversity of definitions and operationalizations of pride. This research analyses to what extent civil servants are proud and which factors determine the amount of professional pride. The data have been gathered in 2010 by the Dutch Department of Home Affairs in the Personnel and Mobility Monitor. The monitor shows that three out of ten Dutch civil servants are not proud of their own profession. This is not caused by personal characteristics like gender, age and education that cannot be influenced, but intrinsic characteristics of the relation between civil servant and work that have the largest effect on the amount of professional pride amongst civil servants. Those civil servants that feel attached to the organization, are satisfied with the organization, are satisfied with their work and are motivated, are much prouder than those civil servants which lack these characteristics.


Rick Borst
R.T. Borst is als student-assistent verbonden aan de opleiding Bestuurskunde van de Radboud Universiteit Nijmegen.

Dr. Christiaan Lako
Dr. C.J. Lako is als universitair docent verbonden aan de opleiding Bestuurskunde van de Radboud Universiteit Nijmegen.

Prof. dr. Michiel de Vries
Prof. dr. M.S. de Vries is als hoogleraar verbonden aan de opleiding Bestuurskunde van de Radboud Universiteit Nijmegen.
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