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Artikel

Het vernieuwde toezicht in het onderwijs

Hooggespannen verwachtingen van kwaliteitszorg, bestuurskracht en maatwerk

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden Inspectorate of Education, Renewed customized work approach, Policy Theory, Effects, Supervision
Auteurs Dr. Marlies Honingh, Prof. dr Melanie Ehren en Dr. Cor van Montfort
Samenvatting

    This paper presents the policy theory of the Dutch Inspectorate of Education’s 2017 framework. The framework includes a set of indicators and working methods for the inspections of school boards which are expected to lead to improved quality and organizational learning of the schools and colleges within each board’s portfolio. Inspection feedback, quality assurance, stakeholder involvement and governance are the key mechanisms through which customized inspections are assumed to affect change. These customized inspections start from a set of legal requirements schools and colleges have to meet, but add inspections modules which are agreed on with each school board at the start of an inspection visit. As these inspections are currently being implemented, there is no evidence yet on the validity of these assumptions.


Dr. Marlies Honingh

Prof. dr Melanie Ehren

Dr. Cor van Montfort
Artikel

Voorlopige contouren van bestuursgericht toezicht

Empirische inzichten in jonge praktijken van bestuursgericht toezicht

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden Governance, Regulation, Oversight
Auteurs Prof. dr. Thomas Schillemans, Dr. Meike Bokhorst, Dr. Marieke van Genugten e.a.
Samenvatting

    The regulatory agencies in various public service sectors are said to be changing (some) of their regulatory attention issues of internal governance of organizations in education, health care en social housing. This paper aims to assess how (if, at all) responsible actors within those organizations experience this shift in regulatory focus. We report on the findings from a survey with modest N, distributed at an early stage of this new policy. The paper shows that respondents have fairly divergent views on whether or not this regulatory shift has indeed occurred, something which is not uncommon for a new policy. We distinguish three mechanisms through which governance-based oversight may have an impact on public service providers. This new regulatory regime could 1) have an agenda-setting effect within organizations, could 2) stimulate organizational decision-makers to take well-considered decisions and could 3) induce a sense of relational felt accountability towards the regulator.


Prof. dr. Thomas Schillemans

Dr. Meike Bokhorst

Dr. Marieke van Genugten

Dr. Mirjan Oude Vrielink
Artikel

Naar bestuursgericht toezicht in de zorg: een zoektocht naar passendheid

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden healthcare governance, management-oriented regulation, experimenting, recoupling, reflective regulation
Auteurs Dr. Annemiek Stoopendaal en Dr. Hester van de Bovenkamp
Samenvatting

    In this article, we discuss how regulation of governance in healthcare has been shaped over the past decade. We describe the presuppositions under this movement. Searching and balancing was needed to meet the complexity of care management. This has to do with the fact that the external pressure on the regulator after incidents is high. Due to this pressure, it is necessary to constantly ensure that management-oriented regulation does not narrow to the supervision on the actor with final responsibility. The regulation of good governance requires reflectivity of the inspectors and is aimed at stimulating recoupling between management and shop floors. This requires space for experimentation for both managers and inspectors. To provide this space, we do not only need a political and social debate about the quality of care and its management, but also attention and appreciation for the difficult considerations of organizing care.


Dr. Annemiek Stoopendaal

Dr. Hester van de Bovenkamp
Artikel

Wat wendbare organisaties doen (en laten)

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden agility, environmental changes, dynamics, management practices
Auteurs Drs. Mark Nijssen, Dr. Brenda Vermeeren, Drs. Lucien Vermeer e.a.
Samenvatting

    Public organizations are confronted with rapid subsequent changes in their environment. Against this background, we increasingly see and hear a call for agile public organizations. But what exactly is agility? And how can organizations achieve this? In this study, we have developed and validated the concept of agility and empirically identify the effect of different management practices that contribute to agility. This study shows that, seen from the perspective of the experienced dynamics, it is not necessary to be agile for all organizational units within the public sector. At the same time, there is a substantial group that should be more agile given the dynamics they encounter. This study shows that agile organizations are more committed to developing the mindset of employees, influencing the degree of autonomy for decision-making and stimulating the promotion of new ideas and insights.


Drs. Mark Nijssen

Dr. Brenda Vermeeren

Drs. Lucien Vermeer

Ir. Jurgen Visser
Artikel

Diversiteit in bestuurskundig perspectief

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden diversity perspectives, interventions, public sector, business case, binding
Auteurs Dr. Saniye Çelik
Samenvatting

    In practice, diversity interventions do not always appear to be effective. One argument is that there is little or no match between the perspectives of public organizations on diversity and the interventions used. This article provides an overview of the underlying rationales for diversity policy and discusses the perspectives on diversity from the diversity literature, HRM, and management literature and how these overlap, complement each other and differ from each other. What these perspectives have in common is that they all emphasize the added value of diversity. In the diversity literature, the emphasis is on the four perspectives equality, legitimacy, creativity, and the labour market. HRM literature focusses on managing differences. In public administration, there is a shift from active representation by individuals to connecting by all employees. Furthermore, the binding perspective is gaining more and more importance in the public domain because it may be possible to close the gap between the government and its citizen. This perspective emphasizes the importance of the long-term relationship with citizens to strengthen the trust of citizens in the government for realizing social tasks and responsibilities. It makes diversity an issue for all employees. For Hassan and Havva, and also for Hans and Hanna.


Dr. Saniye Çelik
Artikel

Aangescherpt bestuursgericht toezicht in de corporatiesector

Het wakend oog van de Autoriteit woningcorporaties onder de loep genomen

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden public accountability, regulation strategies, policy change, policy implementation, (social) housing sector
Auteurs Olga Verschuren Msc en Dr. Stefanie Beyens
Samenvatting

    The Dutch social housing sector is still recovering from a series of incidents that harmed the sector’s reputation drastically. Part of the recovery plan is the installation of an independent Housing Authority, who focuses specifically upon the ‘governance’ of housing corporations. This article explores the implementation and development of the Authority’s regulation strategy. It finds that although the strategy sharpens the focus of housing corporations and limits risky circumstances and behavior, it also triggers adverse effects. The Authority should therefore adopt a broader outlook, that is more sensitive to (1) the complexity of the social housing task, and (2) the pathologies of multiple accountabilities being placed upon the corporation(sector).


Olga Verschuren Msc

Dr. Stefanie Beyens
Artikel

Access_open Van toezicht op kwaliteit naar toezicht op bestuur

Ontwikkeling van bestuursgericht toezicht in semipublieke sectoren

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden Inspection, Governance, Semipublic sector, Quality improvement, Opportunities and risks
Auteurs Dr. Meike Bokhorst, Dr. Marieke van Genugten, Dr. Mirjan Oude Vrielink e.a.
Samenvatting

    In Dutch semi-public sectors of education, healthcare, and housing there is a tendency towards governance based inspection. The attention of inspectorates shifts from inspection on minimum quality standards to inspection on governance based quality improvement. The aim of this special issue is to learn more about the opportunities and risks of governance based inspection. The survey and sector articles show that governance based inspection (1) puts the responsibility of governors to stimulate quality on the agenda, (2) makes governors more aware of the quality targets they want to achieve within their organisations, and (3) has a deregulating effect. However, the risks are (1) reregulation via sector norms, (2) a lack of reality checks, and (3) a narrow focus on governors instead of the quality of public services. Consequently, inspectors have to learn new skills and competences. All in all, governance based inspection can complement but not replace other ways of inspection.


Dr. Meike Bokhorst

Dr. Marieke van Genugten

Dr. Mirjan Oude Vrielink

Prof. dr. Thomas Schillemans
Artikel

Access_open In de schaduw, uit de schaduw

Oorsprong, aard en mogelijkheden van schaduwverkiezingen of exit polls

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2018
Auteurs Prof. dr. Jelke Bethlehem en Prof. dr. Joop van Holsteyn
SamenvattingAuteursinformatie

    There is a lot of polling in the Netherlands, especially in the run-up to elections. The assessment of future voting behavior in the run-up to elections is inherently difficult, because many voters do not know in advance whether they will vote, let alone for which party. There is therefore constant debate about the quality of these surveys. However, there are also polls that are not held prior to elections, but on election day instead. They are called exit polls or shadow elections. The sample consists of voters who actually visited the polling station and cast their vote. In this article the authors emphasize the nature and useful and interesting role of exit polls. Exit polls are an important tool for making an accurate prognosis of the results shortly after the closing of the ballot boxes. Secondly, an exit poll can provide further insight into electoral gains and losses, and thus counteract unfounded speculation. After all, the data collected form an empirical source for a first analysis of the outcome and electoral behavior. All in all, the exit poll is a relatively easy-to-organize and attractive ingredient for a results evening. Confusing pre-election polls with exit polls probably does not do justice to the higher quality of exit polls in terms of prognosis. The article explains where exit polls differ from pre-election polls and what the most important choices are when setting up such a poll; it also shows that a well-designed exit poll is accurate and has adds value to a results evening. The authors give practical examples in their argument and discuss the exit poll that was organized in Leiden at the council elections of 21 March 2018.


Prof. dr. Jelke Bethlehem
Prof. dr. J.G. Bethlehem is bijzonder hoogleraar in de survey-methodologie aan het Instituut voor Politieke Wetenschap van de Universiteit Leiden. Hij was tevens senior methodologisch adviseur bij het Centraal Bureau voor de Statistiek in Den Haag.

Prof. dr. Joop van Holsteyn
Prof. dr. J.J.M. van Holsteyn is hoogleraar politiek gedrag en onderzoeksmethoden aan het Instituut voor Politieke Wetenschap van de Universiteit Leiden.

    Exploration of the future is about systematically exploring future developments and the possible consequences for an organization or issue. The demand for future explorations at local policy level has increased in recent years. This article focuses on the relationship between participatory future exportations and local strategic policy processes. On the basis of four case studies, the meaning of participatory foresight studies for local policy processes was investigated. The research, which was carried out as action research, shows that future explorations in local strategic policy processes can be significant in different ways: they provide new knowledge, they promote learning in an integral and future-oriented manner and they encourage social learning processes that are independent of the content, which is valuable for group dynamics. In addition, future explorations can be useful in different phases of the policy cycle. Despite the fact that participatory explorations of the future can be meaningful in local strategic policy processes, there is still a bridge between the method of future exploration on the one hand and policy processes and organizations on the other. The research shows that a demand-driven approach starting from the needs of the participants in the policy process and responding to the culture, structure and working method of the organization is a promising approach. At the same time, the research shows that there are several factors that need to be considered in order to achieve a stronger interrelatedness of future exploration and policy. The policy practice and the exploratory practice seem to be gradually evolving towards each other. On the one hand, policy practice is becoming more rational, transparent and analytical in nature through the use of future explorations, at least in policy preparation. The explorations promote substantive discussions on policy agendas and policy intentions. On the other hand, they are becoming more policy oriented through more reasoning from the policy practice in terms of process design and knowledge needs of the policy process.


Dr. Nicole Rijkens-Klomp
Dr. N. Rijkens-Klomp is in 2016 gepromoveerd aan de Universiteit Maastricht bij prof. Pim Martens, met dr. Ron Cörvers als haar co-promotor. Ze heeft sinds 2004 een eigen bedrijf in Antwerpen op het gebied van toekomstverkenning (foresight & design studio Panopticon). Daarnaast werkt ze aan het Scientific Institute for Sustainable Development (ICIS) van de Universiteit Maastricht.

Dr. Ron Cörvers
Dr. R.J.M. Cörvers is wetenschappelijk directeur van het Scientific Institute for Sustainable Development (ICIS) van de Universiteit Maastricht.
Artikel

Access_open HASHTAG POLITIE

Hoe politieagenten omgaan met waardeconflicten die ontstaan door sociale media

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2018
Auteurs Prof. dr. Gjalt de Graaf en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Social media changes society and causes new dilemmas in local government. Little is known about the nature of these conflicts and the way government organizations deal with them. Therefore the authors of this article have carried out empirical research into the manner in which police officers deal with value conflicts concerning the use of social media. Their research shows that the well-known conflicts in the literature between effectiveness and efficiency and between effectiveness and legality were also dominant in this case, but that many more conflicts than are known from other studies concerned transparency and participation. In addition they discovered that the bias strategy was often used, which suggests that a conservative response is preferable in a situation with a lot of dynamics. In this way the research shows how government officials deal with the tension between a stable organization and a dynamic environment and look for appropriate forms of coping at this specific interface. The authors stress in their recommendations that the further strengthening of the learning ability of organizations deserves attention: not just to find the right way to deal with value conflicts, but to be able to find new ways to deal with the new conflicts that arise.


Prof. dr. Gjalt de Graaf
Prof. dr. G. de Graaf is hoogleraar Integriteit van Academisch Onderwijs aan de Faculteit der Sociale Wetenschappen van de Vrije Universiteit te Amsterdam en redacteur van Bestuurswetenschappen.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.
Artikel

Access_open Stijlenspagaat van hedendaags bestuur

Tijdschrift Bestuurskunde, Aflevering 3 2018
Trefwoorden styles of governance, political system, political change, political leadership
Auteurs Prof. dr. mr. Stavros Zouridis en prof. dr. Pieter Tops
Samenvatting

    Whereas constitutions establish the institutions of government, human beings actually govern countries, municipalities, and regions. The institutional position of these people may be constitutionally constrained but the people who occupy these positions always have some discretion with regard to the way they fulfil their duties. Either consciously or unconsciously these officials develop their styles of governance. A style of governance reflects a combination of personal traits, institutional constraints, and a genuine set of beliefs with regard to what these duties exactly entail. While some people in a government position believe that a debate in Parliament constitutes the core of their work others may prefer developing policies or meeting citizens. Twenty years ago, observational research conducted in Dutch municipalities led to a set of five coherent beliefs or styles of governance. Over the past two decades, politics in the Netherlands has changed dramatically. The stable pillars that characterized and stabilized the Dutch political system have been replaced by political online and offline swarms, the volatility of the electorate has increased more than in other European countries, and incident driven politics has replaced the ideological and managerial political styles of the 1970s, 1980s, and 1990s. In this article we explore the implications of these dramatic changes for the styles of governance in the Netherlands. As recent empirical research is not available yet, we analyse the changes in the Dutch political context to derive a number of implications for the styles of governance.


Prof. dr. mr. Stavros Zouridis

prof. dr. Pieter Tops
Artikel

Hoe wethouders hun eigen gezag waarnemen

Tijdschrift Bestuurskunde, Aflevering 3 2018
Trefwoorden Authority, Aldermen, Mayors, Self-report, Local government
Auteurs Corné van der Meulen MSc, Drs. Thijs Jansen en Dr. Niels Karsten MA
Samenvatting

    Over the last four years, one in five Dutch aldermen was forced to step down involuntarily. Drawing on a survey among the 2018 population of these local political-executives, the article evaluates office holders’ self-perceived authority in four authorizing environments, that is the municipal council, the municipal board, among civil servants, and among citizens. The results show that, contrary to the authority-crisis thesis, Dutch aldermen perceive quite a high level of authority overall. Current office holders name trustworthiness as their main source of authority, followed by their personal style in executing their tasks and their moral leadership. This finding illustrates the individualization of contemporary authority at the expense of institutional and positional sources of authority.


Corné van der Meulen MSc

Drs. Thijs Jansen

Dr. Niels Karsten MA
Artikel

Bekwaam, betrouwbaar en betrokken: over de eigenschappen die volksvertegenwoordigers en bestuurders waarderen in medebestuurders

Tijdschrift Bestuurskunde, Aflevering 3 2018
Trefwoorden credibility, political leadership, local government, excellence, the Netherlands
Auteurs Dr. Sabine van Zuydam, Dr. Niels Karsten, Drs. Hans Oostendorp e.a.
Samenvatting

    Credibility is an essential quality for executive politicians but cannot be taken for granted. The literature on political leadership suggests that credible politicians are competent, trustworthy, and caring. Existing studies, however, often do not take into account differences between various offices and tend to ignore the distinction between disparate layers of government. In this article, we analyze as yet unutilized data from local and provincial councilors’ and executives’ evaluations on the qualities they ascribe to their fellow executive politicians. The data were collected for the 2015 Best Dutch Executive election and covers almost all executives who were in office at the time. In contrast to what the existing literature often presumes, our secondary quantitative analysis of this data on 1,776 executives shows that there are significant differences in the qualities that are used to evaluate the most appreciated local and provincial chairpersons on the one hand, and the most appreciated executives on the other hand. Whereas municipal mayors and provincial King’s Commissioners are championed for being particularly caring and showing decisiveness, municipal aldermen and provincial executives are valued in particular for their expertise. This finding indicates that a politician’s credibility for his peers depends on his office as each position requires a particular set of qualities.


Dr. Sabine van Zuydam

Dr. Niels Karsten

Drs. Hans Oostendorp

Drs. Maarten Hoogstad

Frank van Kooten MSc
Artikel

Gezag van wethouders in deze tijd

Als bestuurder werken vanuit de kernwaarden integriteit, vertrouwen, oprechtheid, rechtvaardigheid

Tijdschrift Bestuurskunde, Aflevering 3 2018
Trefwoorden Local politics, Alderman, Trust, Authority, Integrity
Auteurs Jocko Rensen
Samenvatting

    Today’s aldermen work in several different environments. They should reckon with society but also with local council, the municipal organisation, the mayor and fellow aldermen. The tasks are very clear, but how an alderman completes these tasks is very personal. For alderman Rensen his authority starts with trust. Personal and sincere relationships are the key for Rensen. His goal is to connect society to local politics and reduce the gap between the two. It is of great importance to be aware of your position and authority as an alderman. By means of this essay, he would like to give you a glimpse into his world as a social-demoratic alderman and the way in which he applies his core values in his daily work.


Jocko Rensen

Claartje Brons

Drs. Thijs Jansen
Rubrieken

Het volk in beweging, of het einde van de democratie?

Tijdschrift Bestuurskunde, Aflevering 3 2018
Trefwoorden Democracy, Crisis, Liberal democracy, Populism
Auteurs drs. Boudewijn Steur
Samenvatting

    The election of Donald Trump, the referendum on the Brexit and the election victory of the Five Star Movement and Lega in Italy have led to the believe that democracy is at a crossroad. Many scholars and opinion makers raise concerns about the future of liberal democracy in Europe and the United States.
    This article gives an overview of recent publications on the future of liberal democracy. The article focuses on the causes and possible solutions that are presented in these publications.


drs. Boudewijn Steur
Artikel

De ongekende effecten van deregulering: een experiment in Hollands Kroon

Tijdschrift Bestuurskunde, Aflevering 3 2018
Trefwoorden deregulation, deviant behavior, policy experiment, social control
Auteurs Dr. Peter Kruyen, Prof. dr. Taco Brandsen en Dr. Berry Tholen
Samenvatting

    What happens in the case of massive deregulation in the local public domain? Despite the widespread call for ‘less regulation’, the effects of large-scale deregulation have received surprisingly little academic attention. In this article, we present the results of a longitudinal study on the effects of deregulation in the Dutch municipality of Hollands Kroon. The municipality abolished a vast number of regulations on public order offences in a radical two-year policy experiment, encouraging citizens to exercise more social control. In contrast, criticasters expected that the experiment would lead to more public offenses and conflict. Based on our data collected over three survey rounds; focus groups with citizens, politicians and civil servants; and several secondary data sources, we conclude that there was little effect: neither an increase in public order offences, nor an increase in social control. Our research shows that, in the short term, deregulation did not significantly affect the behavior of citizens.


Dr. Peter Kruyen

Prof. dr. Taco Brandsen

Dr. Berry Tholen

    Een lerende evaluatie combineert leren en verantwoorden. Deze methode past bij complexe beleidsopgaven, waar meerdere actoren en overheden bij betrokken zijn die een behoefte hebben om te leren van elkaars ervaringen. In de evaluatie van het Natuurpact is deze methode op nationale schaal voor het gedecentraliseerde natuurbeleid toegepast. Uit deze casus blijkt dat een succesvolle toepassing vraagt om een voortdurende en zorgvuldige aansluiting van het onderzoek op de beleidspraktijk. Dit is nodig voor het betrekken van en interactie met stakeholders, het combineren van leren en verantwoorden, de wetenschappelijke onafhankelijkheid, het bestuurlijk mandaat en de beheersbaarheid van het onderzoek.


Rob Folkert
Rob Folkert is projectleider van het project lerende evaluatie van het Natuurpact bij het PBL.

Lisa Verwoerd
Lisa Verwoerd is onderzoeker bij de VU en is betrokken bij het uitwerken en toepassen van het procesontwerp van de lerende evaluatie Natuurpact. Ze onderzocht de waarde van deze methode.

Femke Verwest
Femke Verwest is supervisor van project lerende evaluatie van het Natuurpact bij PBL.
Artikel

De interactielogica van verzet: een dramaturgische analyse van escalatie tijdens een informatieavond

Tijdschrift Beleid en Maatschappij, Aflevering 3 2018
Trefwoorden Protest, Governance, Participation, Dramaturgy, Interaction logic
Auteurs Sander van Haperen MSc
SamenvattingAuteursinformatie

    Theory about participation has long moved beyond merely informing citizens, arguing for more influential and effective instruments. Nevertheless, ‘inspraak’ remains widely implemented in Dutch practice, with mixed results. This article argues that the deliberative quality of the instrument is closely related to the performance of power. Dramaturgical concepts are employed to analyze resistance against the siting of a homeless facility in an Amsterdam neighborhood. One particular evening sets the stage for escalation, which ultimately frustrates the policy process. The analysis shows how the performance of the meeting invokes specific kinds of resistance. A different performance of ‘informing’ could potentially improve the quality of the public sphere.


Sander van Haperen MSc
Sander van Haperen MSc is promovendus Political sociology aan the Amsterdam Institute for Social Science Research, Universiteit van Amsterdam.
Artikel

Herstel en vertrouwen: professionals, ervaringswerkers en de herstelvisie in de Nederlandse geestelijke gezondheidszorg

Tijdschrift Beleid en Maatschappij, Aflevering 3 2018
Trefwoorden Trust, Recovery, Professionals, Peer specialists, Habermas
Auteurs Marijn Kester MSc en Mr. dr. Olivier Lingbeek
SamenvattingAuteursinformatie

    This text wants to draw attention to the question: How do peer specialists build a bridge between the modus operandi of health care professionals and the lifeworld problems of clients receiving mental health care? The Dutch mental healthcare system has recently been host to a range of new developments. Two new trends can be distinguished, going by the name of ‘Recovery-oriented healthcare’ and the introduction of ‘Peer Specialists’. These coincide with changes in budget and organization of treatment. There is an increased awareness of the need for efficiency and cost reduction in the organization of care. The meaning and use of recovery-centered approaches and working with peer specialists remain fairly marginal enterprises due to ever increasing pressure emanating from execution of regulations and administrative procedures, and an accompanying decrease of professional autonomy. In the light of Habermas’ theoretical framework, it is an emphasis on a system-oriented organization of care that cause new approaches to barely be able to find a considerable place in the contemporary practice of mental healthcare in the Netherlands. Trust is identified as an essential foundation on the basis of which future principles of organization should be developed.


Marijn Kester MSc
Marijn Kester MSc is medisch socioloog.

Mr. dr. Olivier Lingbeek
Mr. dr. Olivier Lingbeek heeft een eigen adviesbureau op het gebied van bestuurlijke vraagstukken met betrekking tot planologie en sociologie.
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