Information platforms can facilitate data sharing and make new applications possible. It is essential to connect a wide range of both public and private parties to a platform if real data-based transformation is to get off the ground. However, organizations are reluctant to share data if they do not know exactly what it can be used for or if they have no direct interest in it. Achieving a good solution requires a lot from the innovation process itself and the way it is managed. This article uses three innovation perspectives for the analysis of a logistics information platform. This analysis shows that different stages in the development of an information platform can be distinguished, each with its own dynamic. For local government the involvement of and connection to local parties is important, while innovation as a whole benefits from the link with an overarching agenda that transcends the local level.

More and more government organizations are making data public with the aim of promoting innovation and democratic processes. But open data does not always lead to the desired impact. In this study the authors analyze why some organizations are successful in exploiting the potential of open data and others are not. This research uses an ecosystem approach to investigate similarities and differences between four organizations that use open data. This has revealed three factors that promote the ecosystem, namely the influence of other organizations that are also involved with open data such as the motivation for open data, the important role of innovation champions and the utilization of the user perspective. Three barriers have also emerged: the preparation of a suitable case question for open data, the difficult relationship between obtaining capacity and the expected yields and the difference in scale between issues and profitable data sets.

In the relationship between the Ministry of Justice and Security and the Scientific Research and Documentation Center, safeguards to prevent improper influence of research were lacking. In the opinion of the WODC II investigation committee, civil servants were too close to the substantive execution of the investigation, as a result of which the WODC was given too little room for critical investigation. For other ministries and knowledge institutions the question is relevant as to what safeguards are needed for conducting independent research. Rules and procedures are not sufficient for creating and maintaining responsible research practices. It is also important that employees learn to recognize difficult situations, can discuss these with their colleagues, and know how to deal with dilemmas. Other organizations can learn from the WODC issue that they must maintain and recalibrate the formal and professional safeguards for the independence of scientific research. Trust in science stands or falls with independence and soundness in word and deed.

The goal of citizens participation increases the moments of contact between politicians, policy makers, welfare professionals and citizens. The shared responsibility for local decision making is not an easy task. Often conflicts emerge between parties with opposing needs and interests. Citizens oppose decisions or organize protest. These moments do not only challenge the goal of participation, they also jeopardize the quality of democracy. The democratic value of contentious moments, however, is often neglected. How can public professionals deal with the dilemma’s and chances that emerge during interactions that happen unexpectedly at the street-level? I answer that question by applying the agonistic approach to democracy to the action repertoire of public professionals dealing with conflict. A dramaturgical analysis of contentious interactions provides insights in how we can recognize and acknowledge contentious citizenship.

On 29 May, the highest court in the Netherlands, the Council of State, ruled that the government’s Nitrogen Emissions Program (PAS) did not comply with the European Habitats Directive. The PAS arranged permit applications for economic activities that caused extra nitrogen oxide emissions. According to the Council of State, the PAS proved to be insufficiently capable of protecting the ‘natural characteristics’ of Natura2000-protected areas against damage caused by nitrogen depositions. The ruling has led to a situation in which all pending license applications in construction and agriculture have been rejected or put on hold. This political ‘nitrogen crisis’ that resulted from this ruling has been characterized by major disagreements between the government coalition parties, large farmers’ protests, and a faltering coordination between the central government and provinces. This essay analyzes the root causes of the nitrogen crisis and presents some ideas about how to overcome the current deadlock. I argue that the PAS debacle symbolizes a failing, reactive agricultural and nature policy. More than ever, strong leadership and a clear future perspective for the Dutch food system are needed.

The concept of self-reliant citizens reflects an ideology of citizenship that is multiple and flexible. It could be regarded as a ‘plastic’ word, malleable and adjustable according to convictions, needs and purposes. This study shows the importance of considering the way in which ideological views on citizenship are transferred, adjusted and enacted in an organizational context. On the basis of a case study at the Dutch Tax and Customs Administration (DTCA), we contribute to knowledge on the way processes of framing interrelate on micro, meso and macro levels. We found that frames on self-reliance are enacted in a way that tensions and dilemmas are neutralized or reduced. In a dynamic context of conflicting goals and limited resources, DTCA-employees create meanings of self-reliance which legitimate practices and policies. By doing this they reproduce both organizational and social perspectives. Accounts of citizenship play an important role in this process. Self-reliant citizens are presented as active and responsible. The need of help is imagined as a normal and yet an atypical situation. This study promotes attention to the possibility that organizational systems reproduce perspectives in a way that alternative views remain unnoticed, whereas organizational choices are silently accepted as natural facts.

In several regions in the Netherlands there are declining population numbers. In those regions, administrators, companies and societal organisations often start regional collaborations in order to anticipate population decline and maintain a good quality of life. This is a logical step, but in practice the collaborating partners face challenges. For this article we analysed over a period of eight years the dynamics of cooperation in the Hoeksche Waard, a region in the province of South Holland that is dealing with a decrease in the number of inhabitants. On the basis of the regime model (Stone 1989), and by conducting qualitative research, in this exploratory study we discerned a paradox of regional cooperation in this ‘shrinking’ region: a decline of population numbers is the reason to initiate informal cooperation in networks, but the complexity of the regional agenda leads to the desire for formalisation of the collaborations in formal decision making structures. This formalisation, in its turn, leads to less commitment from the parties and makes cooperation and achieving results difficult, which increases the need for informalisation.

This essay is written on the occasion of the appearance of the Dutch translation of Richard Sennett’s new book Building and dwelling. Ethics for the city. For more than half a century Sennett has been occupied with the position of man in the changing society in general and with the life of people in the city in particular. Apparently he doesn’t stop thinking and writing about it. His central thesis is that in the past decades, we have worked from the vision of the ‘closed city’, a city that was conceived and designed by professionals in advance, while for the future there is a need for an ‘open city’, a city where not everything is carefully planned in advance, but where there is room for unpredictability and coincidences. That sounds and is very abstract indeed, but it is a signal that is being delivered in the direction of a city nowadays controlled by state and capital, that should make room for a city that is more inspired by civil initiatives and civil involvement. A statement that is, moreover, largely at odds with the current practice of urban design and spatial planning in the present era. Does this mean that Richard Sennett’s central message has actually been said in advance against ‘deaf ears’? Is the chance that ‘his mission’ ends up in the right place already gone in advance? When we talk about the city Sennett distinguishes between two (and inseparable) dimensions: the city as a physical space (‘ville’) and the city as a whole of people of flesh and blood (‘cité’). It is a fascinating quest for the phenomenon of city: an ‘academic pilgrimage’ to an uncertain urban site, an ‘open city’, undergoing the purification of talking with the great figures in the history of (urban) sociology and urban planning.

This essay is about the Dutch PhD-thesis New forms of decentralization by Joris in ’t Veld from 1929. He was not only a competent and efficient social-democratic administrator, but he was also an early administrative scientist. Like the other early (local) administrative scientists, he mainly worked from the legal discipline. During this period however, we also see an increasing input from other disciplines, such as urban planning, economic geography, business administration and statistics. The subject of his dissertation does not come out of the blue. Like many, In ’t Veld felt strongly attracted to the problems of urban and regional development, but the various problems were not yet ripe for a final solution. An important part of his book is therefore devoted to the various solutions that have been found abroad for similar problems. In his thesis, In ’t Veld discusses various forms of governance. First of all, he looks at the way in which the arrangement of cooperation between municipalities can be improved. Where this (voluntary and forced) cooperation falls short of its nature, the institutes of the port authority and of the regional plan come into the picture. In both cases it concerns decentralization through target corporations. A solution is also conceivable through further territorial decentralization: the insertion of a new regional corporation between the province and the municipality in the form of the region (the urban region or the rural region). The urban region needs a necessary supplement in the form of a system of tax equalization to adequately do justice to the interests of the whole and of the parts. An alternative to the urban region is the unity municipality with local decentralization. His integral vision on the organization of domestic government in 1929 is also instructive for the present time.

Until 2002, local government in Flanders and the Netherlands had a monistic approach. In both systems, the city council was formally the head of the board. However, due to the interplay of factors and evolutions, the influence of the council in practice was increasing. This contribution compares and evaluates the institutional reforms that have been implemented in Flanders and the Netherlands over the past decades in an attempt to reassess the role and position of the council. While Flanders opted for more limited reforms within the existing monistic system (e.g. its own chairman for the council, a special committee for intermunicipal cooperation, a procedure for restoring structural unmanageability), the Netherlands opted with dualism for a radical personnel and functional separation between council and board. Although the reforms in Flanders often seem half-hearted and councilors in the Netherlands attribute more influence to themselves, research also shows that the revaluation of the council in the Netherlands is (still) incomplete too. This theme will undoubtedly remain on the political agenda in the coming years. The authors are thinking of the development of a better statute for council members, or the functioning of the council as a democratic watchdog of the network society.

Access to affordable, decent and secure housing is under increasing pressure in countries across the world, especially in burgeoning cities. This results in displacement, exclusion and increasing housing cost burdens. This theme issue consists of a collection of papers that approach inequality on urban housing markets from different angles. In this introduction to the special issue, we provide a framework to understand these various dimensions of inequality and their interconnectedness. We identify three scales of inequality: First, at the abstract level of housing systems, market developments and housing policies contribute to increasing housing costs and a reduction in affordable housing units. Second, at the urban level we identify increasing spatial segregation between populations as well as the intertwined trends of intensifying gentrification and suburbanization of poverty. Third, at the everyday level we can identify a loss of belonging among long-term residents of changing (gentrifying) neighbourhoods, while other residents may appreciate change. This also fosters the potential for conflict and poses new challenges to professionals dealing with families in situations of poverty. We argue that emerging inequalities at these different scales need to be considered as interconnected.

This paper investigates the effects of neighbourhood change caused by the inflow of new residents in the still existing social rental stock in a post-World War II district next to the effects of the changing population as the result of urban restructuring. All residents, native Dutch and residents that belong to an ethnic minority, are critical about the occurring concentration of the latter in the existing rental housing stock. Loss of respectability and of shared norms and values of how to live in the neighbourhood play an important role in the critical stance of mostly older Dutch native residents. Residents with a migrant background criticize the concentration as a negative influence for their integration in Dutch society. Most residents support the idea of a mixed neighbourhood based on income and ethnicity. Restructuring by demolition of old social rental dwellings and new housing development for owner-occupiers is supported by most residents, based on the positive impact on the liveability. Urban restructuring has however not decreased the share of non-Dutch-native residents but it did bring more middle-class households. In the view of the residents these are ‘decent people’ as they have to work in daytime and do not linger at night in the streets.

The impact of residualisation on social work has so far hardly been explored. Based on existing literature and recently started empirical research in Amsterdam we analyze several consequences. Residualisation refers to the process whereby urban social housing is strictly allocated to the lowest income groups. What does this concentration of disadvantaged households mean for the role of social workers? Firstly, for community workers residualisation mostly implies a renewed role as instigators of residents’ participation in urban renewal trajectories for social mix. Furthermore community activities are increasingly used to offer safe havens for new and old groups of residents and also to prevent expensive treatments for several residential groups. For social workers focusing on individual support or casework residualisation results in an increasingly complex caseload. Residualisation does not imply extra formation for social work, but rather extra attention for the effortful coproduction of welfare between formal and informal actors. Within this playing field, we distinguish link work as vital for both formal and informal social work. Link work is about establishing vertical and horizontal connections between different worlds, across sectoral, professional or trust gaps. We expect that in areas of residualisation successful urban social work is dependent on strong linking skills.

This editorial offers an introduction to the current issue.

The word neoliberalism has often been the object of fierce controversy in the Dutch public debate. Prominent intellectuals have equated neoliberalism with extremism and fundamentalism, with some going as far as calling it a ‘totalitarian faith’. The opposite camp in the debate has argued that neoliberalism is largely a self-invented bogeyman of the left, a swearword used by critics to engage in an intellectual witch-hunt. Of course, neoliberalism is not the only social science term suffering from a polemical status. Common concepts such as populism, socialism, nationalism or conservatism have given rise to similar lasting disagreements and comparable accusations of their derogatory use. What does appear to be exceptional about neoliberalism in the Dutch debate, is that very few conceptual and historical studies have been published on the subject. While the word neoliberalism is commonly employed in Dutch mainstream social science, many scholars seem to use the term without much further qualification. This paper explores the controversy and looks for ways to proceed beyond it. Drawing on a recent wave of international scholarship, it outlines an ideational approach to neoliberalism. After tracing the origins of the term neoliberalism, it closes with a preliminary example of an ideational analysis of Dutch neoliberalism.

Fiscal consolidation confronts federal states with a collective action problem, especially in federations with a tightly coupled fiscal regime such as Belgium. However, the Belgian federation has successfully solved this collective action problem even though it lacks the political institutions that the literature on dynamic federalism has identified as the main mechanisms through which federal states achieve cooperation across levels of government. This article argues that the regionalization of the party system, on the one hand, and the rationalization of the deficit problem by the High Council of Finance, on the other, are crucial to understand how Belgium was able to solve the collective action problem despite its tightly coupled fiscal regime and particularly high levels of deficits and debts. The article thus emphasizes the importance of compromise and consensus in reducing deficits and debts in federal states.