Zoekresultaat: 8 artikelen

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Van transitie naar transformatie van de jeugdhulp

Biedt de transactiekostentheorie aanknopingspunten voor meer kwaliteit, minder uitvoeringskosten en lagere administratieve lasten?

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2019
Auteurs Drs. Nanko Boerma en Dr. Bert Bröcking
SamenvattingAuteursinformatie

    In the implementation of the Dutch Youth Act, since the so-called ‘transition’ of 2015 under the responsibility of the municipalities, there are three major problems: the municipalities are short of money, the implementation of youth aid is accompanied by high administrative burdens and there are serious quality concerns, especially where different care providers must work together for one client. This article deals with the possibilities of the economic transaction cost theory for realizing improvements through organizing more effective collaboration between municipalities and healthcare providers. Transactions are a ‘forgotten’ cost source. There are three sources of transaction costs: limited rationality, opportunistic behavior and ‘asset specificity.’ In this article the authors analyze twelve problems documented in the literature on youth care from this perspective. This creates a framework from which municipalities can tackle these problems in order to improve the quality of youth care, to keep costs under control and to reduce the administrative burden. In a number of sectors and large projects ‘linking zones’ appear to be a way to increase the trust between players in a chain, so that transaction costs fall. Where poor cooperation between chain partners in youth care is a major cause of the problems, municipalities can make significant gains by establishing linking zones with care providers contracted by them. This article outlines the method in a linking zone.


Drs. Nanko Boerma
Drs. N. Boerma is van huis uit politicoloog en is voorzitter/directeur van de stichting Transactieland, het kennisinstituut voor transactie-innovatie.

Dr. Bert Bröcking
Dr. B.C. Bröcking is adviseur op het terrein van de jeugdhulp. Hij schreef over de rollen van cliënt, hulpverlener en overheid in de jeugdhulp.

    On January 9 2015, Job Cohen held his inaugural speech at the University of Leiden as extraordinary professor at the prestigious Thorbecke chair. His study field was the theory of the municipality as an administrative, political and legal system. The title of his inaugural speech was ‘The fourth D’, in which the first three Ds stand for three different decentralizations of tasks to Dutch municipalities and the fourth D for democracy. In his speech Job Cohen advocated a deliberative form of democracy, because it doesn’t emphasize differences and the exaggeration of differences, but emphasizes what the members of a community have in common. This essay contains the farewell lecture that he held on November 30 2018. In it Cohen says that we are still in the transition of a gigantic operation, the three decentralizations of youth care, social services and labor participation. In many areas, therefore, cooperation at a higher level than the original municipalities is necessary and indeed established. Due to the increased regional cooperation, the House of Thorbecke no longer has such a strong foundation, which has long been the case. It is therefore inevitable, according to Cohen, that the House of Thorbecke receives more than just a new coat of paint. In his farewell lecture he furthermore discusses two kinds of citizen participation. The first kind concerns policy-influencing participation, the second involves self-reliant participation, or do-democracy or civil administration, in which the Right to Challenge is currently in the center of attention. This requires a delicate coordination between those who have and exercise government powers and citizens who want to exert influence on it.


Prof. mr. dr. Job Cohen
Prof. mr. dr. M.J. Cohen was tot 1 december 2018 als bijzonder hoogleraar decentrale overheden (Thorbecke-leerstoel) verbonden aan de Universiteit Leiden en redacteur van Bestuurswetenschappen.
Artikel

Gezocht: Burgerparticipatie (voor vaste relatie)

Een vergelijkende gevalsstudie naar 26 lokale netwerken in het sociale domein in de regio Arnhem

Tijdschrift Bestuurskunde, Aflevering 1 2016
Trefwoorden citizen participation, co-production, local networks, decentralization, collaboration
Auteurs Rigtje Passchier MSc en Dr. Jelmer Schalk
SamenvattingAuteursinformatie

    In 2015, Dutch local governments have become responsible for youth care, social welfare, employment and income assistance programs, as a result of decentralization. Many municipalities have set up service delivery networks and community teams, in which they collaborate with healthcare providers and civic organizations to build integrated care services. It is assumed that these networks will improve outcomes in terms of enhanced people’s self-reliance and healthcare cost control; by operating close to citizens they are in a position to know the client, activate a client’s social network and mobilize specialized professional expertise if necessary. However, a comparative case study of 26 emerging local networks in the Arnhem area indicates that healthcare providers use the networks mainly for presentation purposes in an effort to secure business continuity, that the role of local governments is fuzzy, and that citizen participation only thrives when actively encouraged in a climate of trust.


Rigtje Passchier MSc
R. Passchier MSc is interim manager voor de publieke zaak en promovenda aan de Universiteit Leiden.

Dr. Jelmer Schalk
Dr. J. Schalk is universitair docent aan de Universiteit Leiden.
Artikel

Bereikt coproductie kwetsbare burgers?

Een analyse van belemmeringen voor kwetsbare burgers in drie fasen

Tijdschrift Bestuurskunde, Aflevering 4 2015
Trefwoorden co-production, public services, vulnerable citizens, trust
Auteurs Joost Fledderus MSc
SamenvattingAuteursinformatie

    Co-production is regarded as a way to actively involve vulnerable citizens with public service delivery. However, there are several critical aspects that may lead to the unexpected exclusion of this group by public organizations, which have been insufficiently addressed hitherto. On the basis of a dissertation research, these critical aspects are analyzed for three phases of co-production. In the first phase, self-selection and organizational selection may lead to the exclusion of vulnerable citizens. In the second phase, a lack of commitment of the user and organizational support increase the chance of early discontinuation of co-production by vulnerable citizens. Finally, in the evaluation phase, it is likely that disadvantaged citizens attribute potential success of co-production to themselves and do not reward the public service provider for this. This has the possible consequence that there is no recognition for the added value of co-production, which may lead to less co-production that involves vulnerable citizens in the future.


Joost Fledderus MSc
J. Fledderus MSc studeerde sociologie in Nijmegen en bestuurskunde aan de Vrije Universiteit Amsterdam. Zijn PhD-onderzoek aan de Radboud Universiteit Nijmegen richtte zich op de relatie tussen coproductie van publieke dienstverlening en vertrouwen in publieke dienstverlening, vertrouwen in de overheid en vertrouwen in de samenleving. Het empirische deel van zijn onderzoek is voornamelijk gebaseerd op ervaringen van deelnemers van werkcorporaties, een activeringsprogramma voor bijstandsgerechtigden in Nijmegen. Op dit moment is hij werkzaam als onderzoeker/adviseur bij Necker van Naem.
Artikel

Access_open Effect meten bij kleine aantallen

Het N=1 design toegepast in een effectonderzoek naar de justitiële gedragsinterventie MTFC

Tijdschrift Beleidsonderzoek Online, december 2015
Auteurs Miranda Witvliet en Maartje Timmermans
SamenvattingAuteursinformatie

    In de praktijk is het niet altijd haalbaar om effectonderzoek uit te voeren met behulp van een experimentele trial. Het N=1 design is een alternatieve opzet voor effectonderzoek bij interventies met kleine aantallen. Centraal bij de N=1 aanpak staat dat bij een kleine groep deelnemers via verschillende observanten op meerdere tijdstippen informatie wordt verzameld over de ontwikkeling van deelnemers. Daarbij kan zowel gebruik worden gemaakt van kwantitatieve als kwalitatieve onderzoeksmethoden. Dit artikel beschrijft de toepassing van het N=1 design in een onderzoek naar de doeltreffendheid van de justitiële gedragsinterventie Multidimensional Treatment Foster Care (MTFC). Deze interventie is ontwikkeld voor jeugdigen tussen de 12 en 18 jaar met ernstig antisociaal gedrag. In het onderzoek is de ontwikkeling van acht MTFC-deelnemers in kaart gebracht via vragenlijstonderzoek en interviews. Naast de toepassingsmogelijkheden worden in dit artikel tevens de beperkingen en risico’s van het N=1 design beschreven.


Miranda Witvliet
Miranda Witvliet is als senior onderzoeker werkzaam bij Regioplan.

Maartje Timmermans
Maartje Timmermans is als senior onderzoeker werkzaam bij Regioplan.
Artikel

Vluchten in bureaucratie

Bureaucratische gehechtheid onder professionals in de jeugdhulpverlening

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden professionalism, youth care, accountability, bureaucracy, marketization
Auteurs Drs. Daniel van Hassel, Prof. dr. Evelien Tonkens en Drs. Marc Hoijtink
SamenvattingAuteursinformatie

    In recent decades, professionals in the public sector have been faced with increasingly detailed demands concerning accountability and performance. It is often argued that this increased accountability and its bureaucratic pressures limit professionals’ discretionary space and autonomy. However, this critique is hardly based on empirical research on the experiences and perceptions of professionals themselves. In this article we present an investigation into these perceptions and experiences with accountability in one particular brand of the public sector, namely youth care.
    Our research indicates that professionals in youth care are hardly interested in greater autonomy or discretion. They rather want clarity, security and options for learning. Moreover, we found ‘bureaucratic attachment’: attachment to bureaucratic procedures particularly as a reaction to increased fears to be sued when something goes wrong with clients. In the recurrent arguments for reduction of bureaucracy, this other face of bureaucracy is often disregarded.
    Regarding working conditions however, the professionals we interviewed do want more discretion. Especially concerning occupation of beds, as the requirement for permanent occupation is viewed to augment risk. We therefore argue for better backing of professionals in youth, for a more precise battle against unnecessary bureaucracy, and for professionalization in order to handle more discretion.


Drs. Daniel van Hassel
Daniel van Hassel is socioloog en als onderzoeker verbonden aan het Nederlands instituut voor onderzoek van de gezondheidszorg (NIVEL), waar hij zich bezighoudt met het thema beroepen in de gezondheidszorg, d.hassel@nivel.nl.

Prof. dr. Evelien Tonkens
Evelien Tonkens is bijzonder hoogleraar actief burgerschap bij de afdeling Sociologie en Antropologie van de Universiteit van Amsterdam en toezichthouder van Meander Medisch Centrum te Amersfoort, e.h.tonkens@uva.nl.

Drs. Marc Hoijtink
Marc Hoijtink is socioloog en onderzoeker aan Kenniscentrum Maatschappij en Recht van de Hogeschool van Amsterdam, waar hij zich bezighoudt met de thema’s sociaal beleid en professionaliseringsvraagstukken, m.a.hoijtink@uva.nl.
Artikel

Het falende veld van ondersteuning bij ongelijke behandeling

Tijdschrift Beleid en Maatschappij, Aflevering 2 2011
Trefwoorden equal treatment, work, social protection, retaliation, interorganizational field
Auteurs Marieke van Genugten en Jörgen Svensson
SamenvattingAuteursinformatie

    There are many different ways in which employees may choose to address unequal treatment at work. They may do so themselves, in an informal or formal manner on the work floor. They may also, at some stage in the dispute, decide to involve specialized advisers such as legal advisers, anti-discrimination officers, health and safety executives and labour unions. It is generally assumed that consulting such specialized advisers will help the employee to address unequal treatment more successfully. In this paper, the effectiveness of the interorganizational field of specialized advisers is analyzed on the basis of an elaborate study among different types of respondents. The main finding is that fear of retaliation plays a crucial role in seeking and receiving specialized advice and that the existing interorganizational field broadly fails to cope with this fear. To resolve this issue, the field needs an improved governance structure with better co-ordination between different types of advisers.


Marieke van Genugten
Marieke van Genugten is universitair docent bestuurskunde aan het Institute for Management Research, Radboud Universiteit Nijmegen. Correspondentiegegevens: dr. M.L. van Genugten, Institute for Management Research, Radboud Universiteit Nijmegen, Thomas van Aquinostraat 5, 6525 GD Nijmegen, Postbus 9108, 6500 HK Nijmegen, m.vangenugten@fm.ru.nl.

Jörgen Svensson
Jörgen Svensson is universitair docent sociologie aan het Institute for Innovation and Governance Studies, Universiteit Twente.
Artikel

Verantwoordelijke vrijheid: responsabilisering van burgers op voorwaarden van de staat

Tijdschrift Beleid en Maatschappij, Aflevering 2 2011
Trefwoorden governance, responsibilisation, political discourse, politics, public administration
Auteurs Rik Peeters en Gerard Drosterij
SamenvattingAuteursinformatie

    Behind many notions of ‘governance’, there lies the image of a ‘modest’ or ‘retreating’ state. The assumption is that local and national authorities can only perform effectively if in cooperation with other public and private actors. Generally, it is said, governments increasingly lack the legitimacy for top-down interventions and hence the need of including participative citizen involvement in policy making and implementation. In recent years this democratic image has been disputed in scientific debates because of its lack of attention for new forms of interventionism by the state in societal processes, e.g. crime, youth care, immigration and integration. In this article, we aim to contribute to this other understanding of modern governance by analysing Dutch political discourse between 2001 and 2010 on (implicit) notions of the role and responsibility of the state. We show how the idea of ‘responsibilisation’ of citizens is turned into an argument for more instead of less state involvement in societal processes and citizens’ lives. By emphasizing ‘shared responsibilities’ between government and society, a tricky picture of parity is sketched of this relation. Dutch government presents itself as ‘an ally’ of citizens in fighting pressing social problems, but in the meantime an ideal of ‘responsible behaviour’ is constructed, namely, citizen behaviour in concordance with government’s policy ambitions. Within this political discourse, the socio-liberal idea of ‘responsibility’ turns into ‘responsibilisation on government’s terms’ and ‘irresponsible’ behaviour becomes a legitimate focal point for deep state interventions through techniques of governance.


Rik Peeters
Rik Peeters is onderzoeker en promovendus bij de Nederlandse School voor Openbaar Bestuur. Correspondentiegegevens: drs. R. Peeters, Nederlandse School voor Openbaar Bestuur, Lange Voorhout 17, 2514 EB Den Haag, peeters@nsob.nl.

Gerard Drosterij
Gerard Drosterij is onderzoeker bij de Tilburgse School voor Politiek en Bestuur.
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