Zoekresultaat: 6 artikelen

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Artikel

De digitale kooi: administratieve uitsluiting door informatiearchitectuur in de Basisregistratie Personen

Tijdschrift Beleid en Maatschappij, Aflevering 1 2018
Trefwoorden Bureaucracy, Iron cage, Civil registry, ICT, Public services
Auteurs Dr. Rik Peeters en Dr. Arjan Widlak
SamenvattingAuteursinformatie

    The Dutch Municipal Personal Records Database is an IT-innovation that enables the use of the civil registry by hundreds of (semi-)public organisations. Literature review and a case study show how this ‘basis registration’ creates a deep tension between system and lifeworld: citizens who do not fit the system’s criteria lose their access to the major part of public services. The instrumental rationality of the system simplifies the use of addresses for service delivery to one single definition, turns the consequences of address mutations into a black box, and reduces the discretionary space of street-level bureaucrats to handle with social complexities and unintended consequences of the system. This type of IT-innovations can, therefore, come to resemble a ‘digital cage’: a highly disciplining system that hinges on hardware and software design instead of Weberian rules and procedures.


Dr. Rik Peeters
Dr. Rik Peeters is professor en onderzoeker bij de afdeling bestuurskunde van CIDE in Mexico-Stad en directeur van de Brigada Kafka Foundation in Mexico.

Dr. Arjan Widlak
Arjan Widlak is directeur van de Stichting Kafkabrigade in Nederland.
Artikel

Onnodige bureaucratie, hardnekkig of ongrijpbaar verschijnsel?

Achtergronden van ‘onnodige’ bureaucratie binnen het basispolitiewerk

Tijdschrift Bestuurskunde, Aflevering 3 2016
Trefwoorden red tape, police, policy
Auteurs Jelle Kort
SamenvattingAuteursinformatie

    Police officers’ perception of red tape depends only to a minor extent on the actual usefulness of rules and procedures. Red tape complaints rather refer to ‘rule strain’ and inadequate functioning ICT systems. Factors that can explain police officers’ perception of red tape are (a.o.) differing opinions on what police work should be like and their procedural skills. This article suggests that a constructivist approach to analyzing red tape might in general be more adequate than an objectivist approach.


Jelle Kort
Jelle Kort, MSc heeft bestuurskunde gestudeerd aan de Universiteit Twente en is thans als promovendus werkzaam bij de vakgroep Strafrecht & Criminologie, Faculteit der Rechtsgeleerdheid, Radboud Universiteit Nijmegen.
Artikel

Gezocht: Burgerparticipatie (voor vaste relatie)

Een vergelijkende gevalsstudie naar 26 lokale netwerken in het sociale domein in de regio Arnhem

Tijdschrift Bestuurskunde, Aflevering 1 2016
Trefwoorden citizen participation, co-production, local networks, decentralization, collaboration
Auteurs Rigtje Passchier MSc en Dr. Jelmer Schalk
SamenvattingAuteursinformatie

    In 2015, Dutch local governments have become responsible for youth care, social welfare, employment and income assistance programs, as a result of decentralization. Many municipalities have set up service delivery networks and community teams, in which they collaborate with healthcare providers and civic organizations to build integrated care services. It is assumed that these networks will improve outcomes in terms of enhanced people’s self-reliance and healthcare cost control; by operating close to citizens they are in a position to know the client, activate a client’s social network and mobilize specialized professional expertise if necessary. However, a comparative case study of 26 emerging local networks in the Arnhem area indicates that healthcare providers use the networks mainly for presentation purposes in an effort to secure business continuity, that the role of local governments is fuzzy, and that citizen participation only thrives when actively encouraged in a climate of trust.


Rigtje Passchier MSc
R. Passchier MSc is interim manager voor de publieke zaak en promovenda aan de Universiteit Leiden.

Dr. Jelmer Schalk
Dr. J. Schalk is universitair docent aan de Universiteit Leiden.
Artikel

Verandermanagement en beleid: waarom vertonen professionals weerstand tegen nieuw beleid?

Tijdschrift Bestuurskunde, Aflevering 2 2014
Trefwoorden public policy,, change management, policy implementation, public management, resistance to change
Auteurs Lars Tummers
SamenvattingAuteursinformatie

    Professionals often have problems with governmental policies they have to implement. This can lead to diminished legitimacy and lower policy performance. The goal of this article is to identify the main reasons why professionals resist implementing new policies. An interdisciplinary approach is taken. From public administration literature, I use the policy alienation model, which consists of five dimensions: strategic, tactical and operational powerlessness, societal meaninglessness and client meaninglessness. These are possible reasons why professionals resist public policies (‘resistance to change’, a concept drawn from change management literature). I test these assumptions using a survey among 1,317 healthcare professionals. The results show that when professionals experience that a policy is meaningless for society or for their own clients, they show strong resistance. A lack of perceived influence is much less important in explaining resistance, although this is partly dependent on the particular profession someone belong to. The policy alienation model can help policy makers and managers to develop policies which are accepted by professionals. The article ends with practical recommendations for policy makers, managers and professionals.


Lars Tummers
Dr. L.G. Tummers is verbonden aan de opleiding bestuurskunde van de Erasmus Universiteit Rotterdam en het Center for the Study of Law & Society van de University of California, Berkeley.
Praktijk

Minder belastingen én minder begrotingstekort: Een onmogelijk partnerschap?

Tijdschrift Bestuurskunde, Aflevering 3 2012
Trefwoorden Mitt Romney, Barack Obama, fiscal conservatism
Auteurs Zeger van der Wal
SamenvattingAuteursinformatie

    At first glance the notion that lower taxes will decrease the government deficit sounds like a nonsensical idea. Nevertheless this is one of the main arguments brought forward in Mitt Romney's bid to oust Barack Obama from the White House. In this essay, the author compares the arguments brought forward by the Romney campaign and other fiscal conservatives with those of their critics. He discusses the paradigms underlying Romney's fiscal conservatism from a mixed European/Asian perspective. The author argues that while lowering taxes may sound alluring during a political campaign, without them it will prove hard to maintain our standard of living.


Zeger van der Wal
Dr Z. van der Wal is associate professor aan de Lee Kuan Yew School of Public Policy in Singapore en research fellow aan de Afdeling Bestuurswetenschappen van de Vrije Universiteit Amsterdam.
Artikel

Beleidsvervreemding van publieke professionals

Theoretisch raamwerk en een casus over verzekeringsartsen en arbeidsdeskundigen

Tijdschrift Beleid en Maatschappij, Aflevering 2 2009
Auteurs Lars Tummers, Victor Bekkers en Bram Steijn
SamenvattingAuteursinformatie

    In this article, we introduce the concept of 'policy alienation'. We define policy alienation as a general cognitive state of psychological disconnection from the policy program being implemented, here by a public professional who regularly interacts directly with clients. By introducing policy alienation, we want to contribute to the contemporary debate on the role of public professionals. According to some authors, professionals are experiencing increasing pressures, as managers have turned their backs to work floors and primarily opt for results, efficiency, and transparency. Conversely, other scholars note that it is questionable whether managers can be blamed for all perceived problems at work floors and in service delivery. We are able to examine these opposing claims using the policy alienation perspective, as this perspective not only takes into account the role of management, but also the influence of policy makers and politicians, as well as the claims of the more emancipated clients. After conceptualizing policy alienation, we use a case of insurance physicians and labor experts to illustrate how the concept can be researched empirically.


Lars Tummers
Lars Tummers werkt op de Erasmus Universiteit Rotterdam aan een proefschrift over beleidsvervreemding van publieke professionals en is adviseur bij PricewaterhouseCoopers Advisory, People & Change. Correspondentiegegevens: Drs. L.G. Tummers, MSc Erasmus Universiteit Rotterdam Faculteit Sociale Wetenschappen Departement Bestuurskunde Postbus 1738 3000 DR Rotterdam tummers@fsw.eur.nl

Victor Bekkers
Victor Bekkers is hoogleraar bestuurskunde, in het bijzonder de empirische studie van overheidsbeleid, aan de Erasmus Universiteit Rotterdam.

Bram Steijn
Bram Steijn is hoogleraar HRM in de publieke sector aan de Erasmus Universiteit Rotterdam.
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