Zoekresultaat: 19 artikelen

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Thema-artikel

Access_open De blik naar buiten: bestuurlijke verbouwingen in het buitenland

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden bestuurlijke hervormingen, bestuurlijke ontwikkeling, internationale vergelijking, New Public Management, New Public Governance
Auteurs Prof. dr. Joop Koppenjan en Dr. Willemijn Dicke
Samenvatting

    In this special issue, recent public sector reforms in South Africa, Denmark, Belgium, Mexico, Singapore and Denmark are analysed. Reforms in the public sector are by and large explained as a chronological development from traditional bureaucracy, via New Public Management to New Public Governance. This is also the way the many administrative reforms in the Dutch public sector are often explained.
    The articles give insight in the administrative developments in these countries and their background. They also offer the opportunity to make comparisons with administrative developments in the Netherlands, and to draw lessons. The analyses show that the dominant explanation of reforms in the public sector (from traditional bureaucracy, to New Public Management to New Public Governance) is helpful in making sense of administrative developments, but they put this explanation into perspective too.
    For the Dutch situation yet another insight came to light. We often complain that the Dutch processes are cumbersome, take long and involve many -if not all- stakeholders. A close reading of the contributions from abroad must inevitably change this pejorative view on our national sport: the cumbersome process provides valuable checks and balances, that will help to fight the drawbacks and risks that we have seen in the international cases.


Prof. dr. Joop Koppenjan

Dr. Willemijn Dicke
Artikel

Als ambtenaren in de spiegel kijken

Een onderzoek naar de relatie tussen arbeidsmotivatie en narcisme

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden civil servants, public service motivation, narcissism, human resource management, professionalism
Auteurs Drs. Jochem van Heek en Prof. Dr. Taco Brandsen
Samenvatting

    Discussions of public service motivation tend to emphasize the idealistic side of civil servants, stressing how they are led by self-sacrifice and a commitment to the public good. This article adopts a different perspective by linking the personality trait of narcissism to public service motivation. This notion was tested through a survey among employees of three public organizations. The statistical analysis shows that personalities with narcissistic elements tend to be more attracted to the world of policy and politics. This is accompanied by diminished feelings of compassion. Although the significance of this correlation should not be overstated, it does show that the link between public service motivation and commitment to the public interest is more complex than is sometimes suggested. Given the growth of narcissistic tendencies in contemporary society, it may be effective to take account of them in recruiting and managing civil service personnel.


Drs. Jochem van Heek

Prof. Dr. Taco Brandsen
Artikel

Non-participatie in de doe-democratie

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2017
Auteurs Gideon Broekhuizen MSc LLB en Dr. Ank Michels
SamenvattingAuteursinformatie

    Research into citizens’ initiatives usually focuses on those who already participate. In this article the central question is how those who do not participate yet can be motivated to take part in citizens’ initiatives. To investigate this the authors used vignettes in which four key motives for participation in citizens’ initiatives are linked to three types of citizens’ initiatives. The results of this research show that people are more likely to take part in an initiative if a call is made to altruism. Usually it is also in general easier for small-scale, more applied citizens’ initiatives to motivate people. Non-participants will be more inclined, certainly in the presence of a specific local problem and if they are asked, to respond in a positive manner to an invitation to take part. For more abstract citizens’ initiatives, like a citizens summit in which not one single specific problem is addressed, it is much more difficult to motivate people to take part. Participation in citizens’ initiatives indeed increases the quality of local democracy, but only if the (local) government doesn’t take over these initiatives. Also those who do not yet take part in citizens’ initiatives have a positive and constructive attitude towards them.


Gideon Broekhuizen MSc LLB
G.R. Broekhuizen MSc LLB deed een onderzoeksmaster bestuurskunde en organisatiewetenschap aan de Universiteit Utrecht en een bachelor bestuurskunde en recht aan de Universiteit Leiden. Hij schreef zijn scriptie over non-participatie in de doe-democratie.

Dr. Ank Michels
Dr. A.M.B. Michels is universitair docent aan de Universiteit Utrecht bij het Departement Bestuurs- en Organisatiewetenschap (USBO).
Artikel

Access_open De 21ste-eeuwse overheidsmanager

Tijdschrift Bestuurskunde, Aflevering 3 2016
Trefwoorden Public management, 21st century skills, Megatrends, Strategic HRM, Public managers
Auteurs Zeger van der Wal
Samenvatting

    This article examines who ‘21st century public managers’ are and which skills and roles they have to master to function effectively in the 21st century. Based on a large scale analysis of literature and years of interaction with senior practitioners, seven key 21st century demands for public managers are identified, each of which creates dilemmas as well as opportunities. 21st century public managers utilize a combination of traditional and new roles, competencies, and values to turn demands into opportunities. The article concludes with implications for public administration research and education.


Zeger van der Wal
Artikel

Professioneel vermogen

Proactieve ‘coping’ door publieke professionals

Tijdschrift Beleid en Maatschappij, Aflevering 4 2015
Trefwoorden Public professionals, Teachers, performance pressures, proactive coping, professional capability
Auteurs Prof. dr. Mirko Noordegraaf, Nina van Loon MSc, Madelon Heerema MSc e.a.
SamenvattingAuteursinformatie

    Professional services such as educational services, are increasingly managed and optimized in order to improve performances. Performances of students, teachers and school (boards) are measured and evaluated. Increasingly, rules and systems focus on outputs and control. Consequently, the ‘freedom’ of professionals such as teachers is reduced, or is perceived and felt to be reduced. There have been growing debates on the problematic effects of performance pressures. Often, public professionals are seen as ‘defenseless victims’ of systems and pressures – they are ‘professionals under pressure’. In this paper, we introduce a more positive way of understanding professionals and professional action in changing contexts. We see professionals such as teachers as ‘active agents’ who can develop and regain control over their own situation. Professionals can deliver quality, in spite of bureaucratic burdens and managerial intrusions. We call this ability professional capability: ‘the ability to proactively deal with work-related expectations, tasks and burdens in dynamic stakeholder environments’. This paper combines research on public administration, organizational sociology and occupational psychology, to generate a more productive understanding of proactive coping of professionals in public domains. We define and operationalize professional capacity, we explore sources and effects, and we develop hypotheses for further research.


Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is als hoogleraar publiek management verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Nina van Loon MSc
Nina van Loon MSc was als promovenda verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht en is thans werkzaam bij Aarhus University, Denemarken.

Madelon Heerema MSc
Madelon Heerema MSc is als researcher verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Marit Weggemans MSc
Marit Weggemans MSc was als student-assistent verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
Artikel

Snijden in eigen vlees

De waarden van topambtenaren en het implementeren van bezuinigingen

Tijdschrift Bestuurskunde, Aflevering 3 2015
Trefwoorden cutback management, top civil servants, public values, public management
Auteurs Eduard Schmidt MSc
SamenvattingAuteursinformatie

    Governments throughout the whole world feel the need to cut spending due to the current financial crisis. The Netherlands are no exception in this matter. Top civil servants are up to the task to implement these cutbacks within their own organizations. However, not much is known about what influences their choice for certain implementation strategies. One factor of interest are the values of top civil servants, which are supposed to be influenced by their work experience. This is a relevant factor, since the introduction of New Public Management made it more common for managers from the private sector to reach the higher echelons of government. Top civil servants with different backgrounds and from different Dutch ministries were interviewed for this study. It seems that using across-the-board cuts are present within Dutch ministries, sometimes combined with targeted cuts. Surprisingly, no differences in values and implementation strategies were found between managers with and without experience in the private sector, contrary to expectation. The implementation strategies used seem mainly influenced by values such as soberness and thrift, values which are not present in current public values literature.


Eduard Schmidt MSc
J.E.T. Schmidt, MSc is promovendus op het NWO-project Explaining cutback management strategies in public sector organisations: change leadership in times of crisis bij het Instituut Bestuurskunde, Campus Den Haag, Universiteit Leiden.
Artikel

Discontinuïteit van discours als de motor van veranderingen

Tijdschrift Beleid en Maatschappij, Aflevering 4 2014
Trefwoorden Culture change, Values, Discourse, Narrative of change, Flexibility
Auteurs Samir Achbab MSc
SamenvattingAuteursinformatie

    In this article, based on a case study regarding the merger of boroughs within the municipality of Amsterdam, different perspectives are brought together to provide an overall analysis leading to insight into the change in the organizational culture. A particular research methodology is used to shed light on three elements of organizational culture: mindset (values), arena (group) and behavior. Through periodical measurements the effects of interventions and the progress in culture change is followed. It is argued that measurement instruments to explore the shifts in thinking and action are useful but limited. Policy makers and organizational actors from all hierarchical levels are shown to be influenced and disciplined by the actual existing change discourse to various degrees. Every organization nowadays must prove to the market that it is capable of change. Stories about organizational flexibility are embedded in more macro-stories of the changes in economic life. This article provides insight into the complexity of organizational discourse and the philosophical and sociological richness that it embodies. Therefore anthropological concepts are used which make the case more understandable in terms of rules and procedures that construct and legitimate the way we see things and talk about them.


Samir Achbab MSc
Samir Achbab MSc werkt als onderzoeksleider bij het lectoraat Management van Cultuurverandering aan de Hogeschool van Amsterdam (HvA). Daarnaast is hij bij de HvA ook docent bij de opleiding Bestuurskunde/Urban Management.
Artikel

Vertrouwen in toezichtbeleid

Tijdschrift Beleid en Maatschappij, Aflevering 3 2014
Trefwoorden Trust, regulatory policy, accountability, control, supervision regime
Auteurs Lydia Paauw-Fikkert MSc, Dr. ir. Frédérique Six en Prof. dr. Paul Robben
SamenvattingAuteursinformatie

    Regulatory supervision and inspection have become key features of public governance, some authors even talk about the ‘audit society’ or the age of ‘regulatory capitalism’. Despite international research showing the importance of trust in supervisory relations, there is still a fierce debate about the role of trust in Dutch supervisory relations. Several inspectorates have incorporated trust as a central theme in their supervisory policy. This article describes the role of trust within the policy of the Dutch Healthcare Inspectorate (IGZ). This research addresses four themes in dealing with the concept of trust in supervisory relations: from transparency to accountability, from output performance to performance and risk management, from trust or control to trust and control, and, finally, a special regime for reliable inspectees. The empirical analysis in this paper contributes to the knowledge about the role of trust in supervision (policy) and to the debate about the role of trust in regulatory supervision policy.


Lydia Paauw-Fikkert MSc
Lydia Paauw-Fikkert MSc is senior adviseur bij de Inspectie voor de Gezondheidszorg.

Dr. ir. Frédérique Six
Dr. ir. Frédérique Six MBA is universitair docent aan de VU Amsterdam.

Prof. dr. Paul Robben
Prof. dr. Paul Robben is adviseur bij de Inspectie voor de Gezondheidszorg en bij iBMG-Erasmus Universiteit Rotterdam
Artikel

Professionals onder druk of professionele tegendruk? Gebalanceerde motivatie voor de publieke zaak in professionele publieke dienstverlening

Tijdschrift Beleid en Maatschappij, Aflevering 3 2014
Trefwoorden Professionals, public services, motivation, public values
Auteurs Nina Mari van Loon MSc en Prof. dr. Mirko Noordegraaf
SamenvattingAuteursinformatie

    There are many practical and academic concerns about public professionals and the pressures and burdens they experience. Professional autonomies and skills are reduced, it is argued, as a result of businesslike new public management, in order to control service results. The solution is clear: organizational logics must be weakened, professional autonomies must be enlarged and professional ways of working must be ‘rescued’. In this paper we re-interpret this presumed problem by analyzing: the interaction between organizational and professional logics, by relating these to a broader institutional logic and by tracing the contribution of individual professional motivations. Professionals, it is shown, can be motivated by broader ambitions to serve society. Such public service motivation consists of three types of motives: rational/instrumental, affective and normative. Our results show that employees in different public professional services show different patterns of motives, which we mainly explain by relating their motivations to the nature of the services they render – whether they render people-changing or people-processing services. These institutional dimensions imply that professional work can be managed, not so much by businesslike ‘market logic’ but by strengthening the meaning of the work professionals do. Professional pressures against organizations do not have to be suppressed – they can be productively used.


Nina Mari van Loon MSc
Nina van Loon MSc is als promovenda verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is als hoogleraar publiek management verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
Artikel

Strikt functioneel: over de militaire ervaring met het organiseren van de terugtocht

Tijdschrift Bestuurskunde, Aflevering 3 2014
Trefwoorden Dutch military, international peacekeeping, military withdrawal, (post)modern warfare
Auteurs Dr. Yvonne Kleistra en Dr. Christ Klep
SamenvattingAuteursinformatie

    The military is generally considered to act as a professional when it comes to retreating forces from military battleground or international conflict areas. At the same time recent national experiences with the withdrawal of national troops from international peacekeeping operations are filled with disappointments and crises. In this article the authors question the idea that these disappointments and crises are simply due to problems of reduced military competence or military morale. They argue that the military is still the alleged expert who knows how to perform military retreats and other military actions. At the same time they show that network-like decision-making structures that are inherent to the deployment of troops in international peacekeeping missions, have become a major obstacle for the military to act in its own right. The lessons that government can learn from the military experience are firstly, that decisions for national public cutbacks should be accompanied by a more in-depth (re)consideration of public (key) tasks than up to now was considered appropriate, and secondly, that more trust should be shown in the skills, knowledge and motivation of professionals to delineate and constrain the boundaries of their own fields of expertise.


Dr. Yvonne Kleistra
Dr. Y. Kleistra is universitair docent internationale betrekkingen aan de Universiteit Utrecht.

Dr. Christ Klep
Dr. C.P.M. Klep is verbonden aan de Faculteit der Natuurwetenschappen, Wiskunde en Informatica van de Universiteit van Amsterdam.

    More often it has been supposed that pride has important positive effects on the functioning of civil servants (performance) and the provision of services to citizens. To stimulate civil servants to be proud of their profession and regain their professional pride it is necessary to know what causes civil servants to be proud of their work. Little quantitative research has been done into the determinants of professional pride in the public sector and the research that has been carried out is characterized by a diversity of definitions and operationalizations of pride. This research analyses to what extent civil servants are proud and which factors determine the amount of professional pride. The data have been gathered in 2010 by the Dutch Department of Home Affairs in the Personnel and Mobility Monitor. The monitor shows that three out of ten Dutch civil servants are not proud of their own profession. This is not caused by personal characteristics like gender, age and education that cannot be influenced, but intrinsic characteristics of the relation between civil servant and work that have the largest effect on the amount of professional pride amongst civil servants. Those civil servants that feel attached to the organization, are satisfied with the organization, are satisfied with their work and are motivated, are much prouder than those civil servants which lack these characteristics.


Rick Borst
R.T. Borst is als student-assistent verbonden aan de opleiding Bestuurskunde van de Radboud Universiteit Nijmegen.

Dr. Christiaan Lako
Dr. C.J. Lako is als universitair docent verbonden aan de opleiding Bestuurskunde van de Radboud Universiteit Nijmegen.

Prof. dr. Michiel de Vries
Prof. dr. M.S. de Vries is als hoogleraar verbonden aan de opleiding Bestuurskunde van de Radboud Universiteit Nijmegen.
Article

Access_open Beleidsonderzoek benutten

Tijdschrift Beleidsonderzoek Online, april 2014
Auteurs Prof. dr. A.F.A. Korsten en drs. Anne Douwe van der Meer AC
SamenvattingAuteursinformatie

    Achter opdrachtresearch gaat de veronderstelling schuil dat de tussen- en eindresultaten van beleidsonderzoek vroeg of laat ook benut worden en onderdeel worden van een proces van bezinning op beleid. Dit artikel handelt hierover. Diverse aspecten van benutting van onderzoek komen aan bod, zoals de definitie en vormen van benutting. Er worden vier richtingen onderscheiden om de omvang en vorm van benutting of onderbenutting op te sporen. Het artikel geeft voorts verklaringen voor achterblijvende benutting en bevat adviezen om te komen tot meer benutting. Voor ambtenaren, bestuurders en partners in beleidsnetwerken biedt deze beschouwing aanknopingspunten om researchresultaten desgewenst beter te benutten. En voor onderzoekers bevat dit artikel tal van aanzetten tot hypothesevorming voor verder onderzoek.


Prof. dr. A.F.A. Korsten
Prof. dr. A.F.A. Korsten is honorair hoogleraar Bestuurskunde van de lagere overheden aan de Universiteit Maastricht en emeritus hoogleraar Bestuurskunde aan de Open Universiteit.

drs. Anne Douwe van der Meer AC
Drs. Anne Douwe van der Meer AC is bedrijfseconoom en controller. Hij was werkzaam bij onder andere de Arbeidsvoorziening, het ministerie van Defensie, de gemeentelijke overheid en Deloitte.
Artikel

Waarom burgers coproducent willen zijn

Een theoretisch model om de motivaties van coproducerende burgers te verklaren

Tijdschrift Bestuurskunde, Aflevering 4 2013
Trefwoorden Co-production, citizens, motivation
Auteurs Carola van Eijk en Trui Steen
SamenvattingAuteursinformatie

    In co-production processes, citizens and professionals both contribute to the provision of public services and try to enhance the quality of the services they produce. Although government offers several opportunities for co-production, not all citizens decide to actually take part. Current insights in citizens’ individual motivations offered by the co-production literature are limited. In this article, we integrate insights from different streams of literature to build a theoretical model that explains citizens’ motivations to co-produce. We test the model using empirical data of Dutch neighborhood watches.


Carola van Eijk
C.J.A. van Eijk MSc. (research) werkt als promovenda bij het Instituut Bestuurskunde, Universiteit Leiden.

Trui Steen
Dr. T.P.S. Steen is universitair hoofddocent bij het Instituut Bestuurskunde, Universiteit Leiden en bij KU Leuven Instituut voor de Overheid.
Artikel

Morele verantwoordelijkheid te midden van meervoudigheid

De toegevoegde waarde van het kritische individu in complexe omgevingen met meervoudige belangen

Tijdschrift Beleid en Maatschappij, Aflevering 4 2012
Trefwoorden financial markets, financial regulation, lobbying, financial crisis, policy paradigms
Auteurs Dr. Liesbeth Noordegraaf-Eelens en Lotte van Vliet MA
SamenvattingAuteursinformatie

    The lessons learned from the financial crisis are not necessarily limited to the financial sector. Both the financial sector and the public sector have to deal with perverse effects. The effects can be related to a reduction of complexity and plurality through introducing (oversimplified and one dimensional) models and financial incentives. However, in doing this, complexity and plurality are often lost: the neglect of multiple interests, goal replacement and too much focus on short term results. As a consequence perverse effects arise.
    Public sectors and organizations face internal and external pressure to act as they do. At the level of organizations or groups this may involve groupthink; at institutional level uniformity is promoted by the dynamics of isomorphism. This article is a critique on simplification and a plea for the (re)introduction of plurality. More specifically, we stress the importance of individual moral responsibility as a resource for and a way to preserve plurality. Not because that is the only option, but because it is an option that we believe deserves more attention. Other options such as changing regulations and changing the structure of supervision are already broadly discussed. We want to draw attention to the individual as parts of multiple organizations and systems. Individuals are therefore a natural carrier of multiplicity and plurality. Taking moral responsibility serious is not an easy task, but a meaningful step towards awareness of perverse effects due to reduction of complexity and plurality.


Dr. Liesbeth Noordegraaf-Eelens
Liesbeth Noordegraaf-Eelens is als universitair docent verbonden aan de Erasmus School of Economics. Eerder verschenen van haar De overspelige bankier (2004) en Op naar de volgende crisis (2009). In 2010 promoveerde zij op het proefschrift Contested Communication. A Critical Analysis of Central Bank Speech. Liesbeth Noordegraaf-Eelens is een van de auteurs van het RMO-advies Tegenkracht organiseren. Lessen uit de kredietcrisis. Correspondentiegegevens: Dr. Liesbeth Noordegraaf-Eelens, Erasmus School of Economics, Burgemeester Oudlaan 50, 3000 DR Rotterdam, noordegraaf@ese.eur.nl.

Lotte van Vliet MA
Lotte van Vliet MA werkt als senior adviseur bij de Raad voor Maatschappelijke Ontwikkeling (RMO). Zij is een van de auteurs van het RMO-advies Tegenkracht organiseren. Lessen uit de kredietcrisis. Correspondentiegegevens: l.vliet@adviesorgaan-rmo.nl.
Artikel

De tucht der wetenschap

Veranderingstheorieën van polarisatie- en radicalismebeleid op de proef gesteld

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden polarization, radicalization, evaluation research, theory-driven evaluation, social policy
Auteurs Drs. Vasco Lub
SamenvattingAuteursinformatie

    Currently the Dutch government funds dozens of social interventions designed to tackle polarization and radicalization issues. It is still unknown whether the assumptions underlying these interventions are valid. This article puts the theories of change of such interventions to the test. Underlying causal assumptions of four dominant Dutch social policies were confronted with scientific evidence: (1) the system-based approach, (2) peer mediation, (3) intergroup contact and (4) self-esteem enhancement. System-based approaches – comparable to multi-systemic therapy (MST) – seem effective in reducing extremist behaviour in radical youth, but do not necessarily lead to an ideological change. In peer mediation, the causal link between the deployment of young people and the positive outcomes of such methods remains unclear. Peer mediation is also more likely to contribute in conflicts that have not yet escalated. Intergroup contact reduces prejudices about other groups, but has a limited effect. There is also no evidence for a long term effect and positive outcomes of intergroup contact do not automatically apply to adolescents. Finally, it is questionable that enhancing the self-esteem of (moslim) youth makes them more resilient against radical tendencies. In the same vein, the scientific evidence is ambiguous about whether increasing self-esteem results in social desirable behaviour or improved social relations.


Drs. Vasco Lub
Vasco Lub is zelfstandig onderzoeker (Bureau voor Sociale Argumentatie). Hij is daarnaast als buitenpromovendus verbonden aan de Erasmus Universiteit Rotterdam (capaciteitsgroep Sociologie), waar hij een proefschrift voorbereidt over de bewijsvoering van grootstedelijk sociaal beleid, lub@fsw.eur.nl.
Artikel

Overlappende waarden, wederzijdse vooroordelen

Empirisch onderzoek naar de mores van politieagenten en particuliere beveiligers

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden policing, security, public-private values, professional motivation
Auteurs Dr. Zeger van der Wal, Dr. Ronald van Steden en Dr. Karin Lasthuizen
SamenvattingAuteursinformatie

    The private security sector is rapidly growing and their operations more and more comprise policing and public order maintenance, tasks which to date have been government’s primary responsibility. Some fear this development because the private sector is characterized by market values as profitability and efficiency instead of public sector values such as lawfulness and impartiality, putting the quality of public safety at risk. In this article the professional values, norms and motivations of police officers and private security employees in the Netherlands are compared on the basis of a standardized survey. The main conclusion is that there are large differences in how both groups perceive each other, however the underlying professional morale is actually more similar than different.


Dr. Zeger van der Wal
Zeger van der Wal is universitair docent bestuurswetenschappen aan de Vrije Universiteit Amsterdam, z.vander.wal@vu.nl.

Dr. Ronald van Steden
Ronald van Steden is universitair docent bestuurswetenschappen aan de Vrije Universiteit Amsterdam.

Dr. Karin Lasthuizen
Karin Lasthuizen is universitair hoofddocent bestuurswetenschappen aan de Vrije Universiteit Amsterdam
Artikel

Beleidsvervreemding van publieke professionals

Theoretisch raamwerk en een casus over verzekeringsartsen en arbeidsdeskundigen

Tijdschrift Beleid en Maatschappij, Aflevering 2 2009
Auteurs Lars Tummers, Victor Bekkers en Bram Steijn
SamenvattingAuteursinformatie

    In this article, we introduce the concept of 'policy alienation'. We define policy alienation as a general cognitive state of psychological disconnection from the policy program being implemented, here by a public professional who regularly interacts directly with clients. By introducing policy alienation, we want to contribute to the contemporary debate on the role of public professionals. According to some authors, professionals are experiencing increasing pressures, as managers have turned their backs to work floors and primarily opt for results, efficiency, and transparency. Conversely, other scholars note that it is questionable whether managers can be blamed for all perceived problems at work floors and in service delivery. We are able to examine these opposing claims using the policy alienation perspective, as this perspective not only takes into account the role of management, but also the influence of policy makers and politicians, as well as the claims of the more emancipated clients. After conceptualizing policy alienation, we use a case of insurance physicians and labor experts to illustrate how the concept can be researched empirically.


Lars Tummers
Lars Tummers werkt op de Erasmus Universiteit Rotterdam aan een proefschrift over beleidsvervreemding van publieke professionals en is adviseur bij PricewaterhouseCoopers Advisory, People & Change. Correspondentiegegevens: Drs. L.G. Tummers, MSc Erasmus Universiteit Rotterdam Faculteit Sociale Wetenschappen Departement Bestuurskunde Postbus 1738 3000 DR Rotterdam tummers@fsw.eur.nl

Victor Bekkers
Victor Bekkers is hoogleraar bestuurskunde, in het bijzonder de empirische studie van overheidsbeleid, aan de Erasmus Universiteit Rotterdam.

Bram Steijn
Bram Steijn is hoogleraar HRM in de publieke sector aan de Erasmus Universiteit Rotterdam.
Artikel

Bestuur of bedrijf

Waar willen studenten werken en waarom?

Tijdschrift Bestuurskunde, Aflevering 2 2010
Auteurs Zeger van der Wal en Anne Oosterbaan
Auteursinformatie

Zeger van der Wal
Dr Zeger van der Wal is universitair docent aan de Vrije Universiteit Amsterdam.

Anne Oosterbaan
Anne Oosterbaan M. Sc. ontving voor haar scriptie, die ten grondslag ligt aan dit artikel, de Braszscriptieprijs van de Vereniging voor Bestuurskunde.
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