Zoekresultaat: 25 artikelen

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Article

Emotions and Vote Choice

An Analysis of the 2019 Belgian Elections

Tijdschrift Politics of the Low Countries, Aflevering 3 2020
Trefwoorden Belgium, elections, emotions, voting behaviour
Auteurs Caroline Close en Emilie van Haute
SamenvattingAuteursinformatie

    This article digs into the relationship between voters’ political resentment and their electoral choice in 2019 by focusing on the respondents’ emotions towards politics. Using the RepResent 2019 voter survey, eight emotions are analysed in their relation to voting behaviour: four negative (anger, bitterness, worry and fear) and four positive (hope, relief, joy and satisfaction). We confirm that voters’ emotional register is at least two-dimensional, with one positive and one negative dimension, opening the possibility for different combinations of emotions towards politics. We also find different emotional patterns across party choices, and more crucially, we uncover a significant effect of emotions (especially negative ones) on vote choice, even when controlling for other determinants. Finally, we look at the effect of election results on emotions and we observe a potential winner vs. loser effect with distinctive dynamics in Flanders and in Wallonia.


Caroline Close
Caroline Close is Assistant Professor at the Université libre de Bruxelles (Charleroi campus). Her research and teaching interests include party politics, representation and political participation from a comparative perspective. She has published her work in Party Politics, Political Studies, Parliamentary Affairs, The Journal of Legislative Studies, Representation, Acta Politica and the Journal of European Integration. She regularly contributes to research and publications on Belgian politics.

Emilie van Haute
Emilie van Haute is Chair of the Department of Political Science at the Université libre de Bruxelles (ULB) and researcher at the Centre d’étude de la vie politique (Cevipol). Her research interests focus on party membership, intra-party dynamics, elections, and voting behaviour. Her research has appeared in West European Politics, Party Politics, Electoral Studies, Political Studies, European Political Science and Acta Politica. She is co-editor of Acta Politica.
Editorial

Explaining Vote Choice in the 2019 Belgian Elections

Democratic, Populist and Emotional Drivers

Tijdschrift Politics of the Low Countries, Aflevering 3 2020
Auteurs Patrick van Erkel, Anna Kern en Guillaume Petit
Auteursinformatie

Patrick van Erkel
Patrick van Erkel is a postdoctoral researcher at the Department of Political Science of the University of Antwerp, where he is connected to the research group M2P (Media, Movements and Politics). His research interests include electoral behaviour, public opinion, political communication and polarization. He has published in journals such as the European Journal of Political Research, Electoral Studies, European Political Science Review and Political Communication.

Anna Kern
Anna Kern is an Assistant Professor at the Department of Political Science of Ghent University. Her research focuses on political participation, political equality and political legitimacy. Her work has been published in journals such as West European Politics, Local Government Studies, Social Science Research and Political Behavior.

Guillaume Petit
Guillaume Petit is a researcher in political science. His research focuses on democratic innovations and social inequalities facing political participation. He obtained his PhD at the University of Paris 1 Pantheon-Sorbonne. He has been affiliated with the department of political science of the Vrije Universiteit Brussels and with the Institute of Political Science Louvain-Europe (Ispole) at UCLouvain as a postdoctoral researcher, within the EoS-RepResent project that led to the present special issue.
Vrij artikel

Verantwoorden met gevoel

Taalkundige analyse van de impact van verantwoordingsrapporten in het openbaar bestuur

Tijdschrift Bestuurskunde, Aflevering 3 2020
Auteurs Prof. dr. Thomas Schillemans en Marija Aleksovska Msc
SamenvattingAuteursinformatie

    This paper analyzes the impact of linguistic characteristics of accountability reports on public sector organizations. It does so by analysing hundreds of accountability reports by four public sector bodies using the linguistic tool LIWC. The research question is: what linguistic characteristics of accountability reports are related to a bigger impact on the evaluated organization? The impact of three strategic choices is assessed. First of all, the impact of strategic positioning. Authors of texts can maintain a position of power in the choice of language (high clout) and speak top down to the recipient or they can take a more egalitarian, face to face, position. Secondly, authors can choose to use many complex linguistic phrasings, with causal reasoning for instance, or they can opt for simpler texts. Finally, the text can be littered with emotional, positive and negative, wordings or can be set in a neutral tone. Our analyses suggest that more emotional accountability reports are consistently related to a better reception and seem to have more impact. This has important consequences both theoretically and practically, which are discussed in the paper.


Prof. dr. Thomas Schillemans
Prof. dr. T. Schillemans is hoogleraar Bestuur en beleid aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap. Daarnaast is hij als co-decaan verbonden aan de Nederlandse School voor Openbaar Bestuur.

Marija Aleksovska Msc
M. Aleksovska, Msc is promovenda aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.
Thema

Access_open De ‘strijd om kerken’

Een bestuurskundige schets van een (geloofs- en beleids)gevoelig onderwerp

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2020
Auteurs Dr. Marlies Honingh en Prof. dr. Nico Nelissen
SamenvattingAuteursinformatie

    While many new churches were built in the Netherlands sixty years ago to meet the demands of religious communities for space for their worship, the situation in 2020 is completely different. It is true that a church is sometimes built here and there in the Netherlands, but the general picture is that many churches have been withdrawn as places of worship in recent years, that a number have been demolished and that many have been given a new designated purpose. The fate of a church building often evokes many emotions in people. For example, we experienced this when we, together with the Parisians, watched in disbelief as fire destroyed parts of Notre Dame. This is related to the fact that for many people churches are more than just ‘beautifully stacked stones’. They are directly linked to the highs and lows of people’s individual and collective lives. People were baptized and married in that church, funeral services of loved ones were held there and the church is still a familiar part of the image of city or village. Rightly so that churches are also seen as ‘affective monuments’. The central question, however, is how to deal with religious heritage (policy related) now that churches are emptying? In this article the authors first give a brief outline of the background, nature and scope of what they call the ‘church problem’. Then they discuss the ‘battle for churches’ associated with this problem, which they subsequently try to interpret from a number of Public Administration theories. The role of certain individuals and organizations in the ‘battle for churches’, the so-called ‘entrepreneurs’, is further explored. They pay specific attention to the role of the municipality in this as a whole and call on all parties involved to deal (politically) with the ‘church problem’ rather than ‘spasmodically’.


Dr. Marlies Honingh
Dr. M.E. Honingh is universitair hoofddocent bestuurskunde aan de Radboud Universiteit Nijmegen en redactielid van Bestuurswetenschappen.

Prof. dr. Nico Nelissen
Prof. dr. N.J.M. Nelissen is emeritus hoogleraar aan de Radboud Universiteit Nijmegen, redactielid en oud-hoofdredacteur van Bestuurswetenschappen.
Artikel

Access_open Ethics work for good participatory action research

Engaging in a commitment to epistemic justice

Tijdschrift Beleidsonderzoek Online, september 2020
Auteurs Tineke Abma
SamenvattingAuteursinformatie

    Participatory and responsive approaches to research strive to be democratic, inclusive and impactful. Participatory researchers share a commitment to epistemic justice and actively engage citizens and users as well as other stakeholders in the co-creation of knowledge for social change. While more and more researchers and policymakers feel attracted to these approaches in practice, the normative ideals of social inclusion and justice are sometimes hard to realize, because of established interests, power relations and system requirements. In this article I argue that participatory researchers and evaluators have a moral responsibility to do ‘ethics work’. This is more than just following ethical principles and codes of conduct. ‘Ethics work’ entails the labour and effort one puts into recognizing ethically salient aspects of situations, developing oneself as a reflexive practitioner, paying attention to emotions and relationships, collaboratively working out the right course of action and reflecting in the company of critical friends. In this article I present the theory and ethics of participatory approaches, illustrate ethical issues and ethics work related to collaboration, politics and power, and share lessons based on ten years of practice in the field of health and social well-being.


Tineke Abma
Tineke A. Abma is Professor Participation & Diversity Amsterdam University Medical Centres, Amsterdam, and Executive Director of Leyden Academy on Vitality and Ageing, Leiden.
Reflectie & debat

Dierenrechten in de Grondwet?

Tijdschrift Beleid en Maatschappij, Aflevering 3 2020
Trefwoorden Animal Rights, Constitution, Utilitarianism, Ethology, Veganism
Auteurs Mr. ing. Sierd Hans de Jong
SamenvattingAuteursinformatie

    Two petitions on the internet strive to include ‘animal rights’ in the Dutch Constitution. Jeremy Bentham stipulated that animals should not be denied the right to happiness, because they suffer. The Dutch philosopher Eskens made a plea to grant animals the same fundamental rights as humans. Theoretically, this leads to special, bizarre and sometimes paradoxical situations. This indicates that the logic in this theory is missing.
    In the past fifty years, ethological science made enormous progress and we have learned much more about the emotions and the behaviour of animals. Animals travel consciously through ‘time’ and hurt their brains in the search for knowledge and experiences. But this does not yet make humans and animals equal. Within the legal discourse there is no place for universal rights for animals because these must always be asserted through human intervention. The energy to maintain the bureaucracy Eskens proposes should be used to formulate animal protection as a human obligation.


Mr. ing. Sierd Hans de Jong
Mr. ing. Sierd Hans de Jong is sinds 1 januari 2019 gepensioneerd senior inspecteur van de Nederlandse Voedsel- en Warenautoriteit.
Article

Populism as a Visual Communication Style

An Exploratory Study of Populist Image Usage of Flemish Block/Interest in Belgium (1991-2018)

Tijdschrift Politics of the Low Countries, Aflevering 1 2020
Trefwoorden Populism, image use, visual style, campaign, posters, visual, Flanders, populist right, Belgium
Auteurs Kevin Straetemans
SamenvattingAuteursinformatie

    This article analyses the visual communication of the Flemish populist right-wing party Vlaams Blok/Vlaams Belang, and investigates whether or not the party uses a specific populist communication style in its campaign posters, whether or not its visual style evolves over time and how the party distinguishes itself from other (right-wing) parties in its use of images. To do this, the image use will be compared with the CVP/CD&V and the Volksunie/N-VA. This use of images will be investigated by analysing election posters from 1991 to 2018. The analysis shows that there is indeed a ‘populist visual style’. These items consist mainly of (negative) metaphors, false dilemmas, caricatures and the use of so-called ‘agonic’ visual techniques.


Kevin Straetemans
Kevin Straetemans attained a Master’s degree in Political Sciences at the Vrije Universiteit Brussel in 2018. He is currently pursuing an Educational Master in Social Sciences at the same university. His research interests are political parties, elections, extremism, propaganda and political communication.
Thema-artikel

Onafhankelijk onderzoek in het biomedische gebied

Tijdschrift Bestuurskunde, Aflevering 4 2019
Trefwoorden Medical research, independent research, pharmaceutical research, pharmaceutical industry, conflict of interest
Auteurs Prof. dr Frits R. Rosendaal
SamenvattingAuteursinformatie

    The author discusses the practices, problems and pitfalls research in the biomedical field with regard to conflicts of interests. Medicines are not ordinary products: the exclusive right to prescribe lies with the doctor, and because of the potentially life-saving nature of medicines, their use, price and availability is surrounded by emotions, especially when there is only one medicine available for a serious illness. Nonetheless, these products are marketed by companies that have a primarily commercial interest and, on the basis of those interests, engage in pricing and advertising activities. In the research on medicines, there is close cooperation between the pharmaceutical industry and doctor-researchers, whereby independence is at stake due to the large financial interests and reimbursements. This pushes the design, outcome and publication of research in a direction that is favorable to the pharmaceutical industry, but that is not financially the best direction for society, or medically for patients.


Prof. dr Frits R. Rosendaal
Prof. dr F.R. Rosendaal is hoogleraar en afdelingshoofd Klinische Epidemiologie in het Leids Universitair Medisch Centrum (LUMC). Hij doet onderzoek naar oorzaken van hart- en vaatziekten. In 2003 ontving hij de Spinozaprijs, de hoogste wetenschappelijke prijs in Nederland. Hij is gekozen lid van de Koninklijke Nederlandse Akademie van Wetenschappen en van de Duitse Akademie Leopoldina. In 2011 ontving hij een eredoctoraat van de Universiteit van Parijs Descartes.
Thema-artikel

Catharsis: een vergeten functie van financiële verantwoording

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden Catharsis, Accountability, Emotions, Debates, Positive Public Administration
Auteurs Dr. Sjoerd Keulen en Dr. Ronald Kroeze
Samenvatting

    Performance Budgeting has been introduced to gain greater managerial control over the outcomes and efficiency of policies and their budgets. Strikingly, a growing body of literature has explained that politicians hardly use performance information or only to emotionally judge government performance. We, however, propose understanding the emotional use of performance information as catharsis. Catharsis is the ritual of emotional and moral judging to understand and initiate improvement. Catharsis has been named as an important function of accountability, but has not been researched in the field of Public Administration. We discuss the concept of catharsis in relation to accountability and show that, by using evidence from its role in Dutch parliament, the use of ‘cathartic emotions’ are omnipresent in financial debates, especially when parliamentary enquiries and annual budgets are debated. Based on these findings catharsis should be understood as a much more serious function of accountability by both academics and public officials.


Dr. Sjoerd Keulen

Dr. Ronald Kroeze
Artikel

Access_open Sociaal werk in stadswijken waar problemen zich opstapelen

Tijdschrift Beleid en Maatschappij, Aflevering 3 2019
Trefwoorden Residualisering, Stedelijk sociaal werk, Concentratie van sociale problematiek, Link work, Geuzenveld
Auteurs Dr. Saskia Welschen en Dr. Lex Veldboer
SamenvattingAuteursinformatie

    The impact of residualisation on social work has so far hardly been explored. Based on existing literature and recently started empirical research in Amsterdam we analyze several consequences. Residualisation refers to the process whereby urban social housing is strictly allocated to the lowest income groups. What does this concentration of disadvantaged households mean for the role of social workers? Firstly, for community workers residualisation mostly implies a renewed role as instigators of residents’ participation in urban renewal trajectories for social mix. Furthermore community activities are increasingly used to offer safe havens for new and old groups of residents and also to prevent expensive treatments for several residential groups. For social workers focusing on individual support or casework residualisation results in an increasingly complex caseload. Residualisation does not imply extra formation for social work, but rather extra attention for the effortful coproduction of welfare between formal and informal actors. Within this playing field, we distinguish link work as vital for both formal and informal social work. Link work is about establishing vertical and horizontal connections between different worlds, across sectoral, professional or trust gaps. We expect that in areas of residualisation successful urban social work is dependent on strong linking skills.


Dr. Saskia Welschen
Dr. Saskia Welschen is senior onderzoeker aan de Hogeschool van Amsterdam en zelfstandig onderzoeker.

Dr. Lex Veldboer
Dr. Lex Veldboer is lector aan de Hogeschool van Amsterdam.
Artikel

Access_open Verantwoordelijkheid, veiligheid en strafrecht

Over het bestraffen van feilbaarheid

Tijdschrift Bestuurskunde, Aflevering 1 2018
Trefwoorden accountability, blame, criminal law, professional error, safety
Auteurs Dr. mr. Willem-Jan Kortleven
Samenvatting

    This paper analyses various landmark criminal cases in the Netherlands that saw individual professionals being blamed for allegedly contributing to safety-critical events occurring in the past twenty years. These cases can be seen as symbolizing an increasingly risk-averse society whose expectations of human capacity for securing safety have reached unprecedented levels. In this view, punishing professionals who make dangerous mistakes serves to re-establish the illusion of being in control and to satisfy emotions. In practice, however, the prosecution of professional error appears to be somewhat out of touch with public sentiment, as responses to the cases discussed revealed little public support and a backlash among professionals. Moreover, safety science and practice claim that punishing individual error tends to undermine safety and overemphasizes the role of individual error compared to systemic failures. This begs the question of whether criminal liability should be imposed at the system level, as recently happened when local governments were sentenced following fatalities on dangerous road spots. Sentencing ‘system administrators’ may have advantages, but probably produces negative effects as well. Therefore, it would be ideal if administrators reduced the need for resorting to criminal law by proactively and generously taking responsibility for their organisation’s share in accidents.


Dr. mr. Willem-Jan Kortleven
Artikel

Access_open Acht stellingen bij wijze van uitdaging

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, political discontent, angry citizens, emotions
Auteurs Prof. dr. Gabriël van den Brink, Drs. Thijs Jansen en Dr. Philip Marcel Karré
Samenvatting

    In this article we draw several conclusions based on the individual contributions to our special issue. We do so by making eight statements that in our view should contribute to the discussion on societal discontent and political unease in the Netherlands.


Prof. dr. Gabriël van den Brink

Drs. Thijs Jansen

Dr. Philip Marcel Karré
Artikel

‘Een kakafonie van woeste woede’: reflecties op de opkomst van de ‘boze burger’

Inleiding themanummer

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, political discontent, angry citizens, emotions
Auteurs Dr. Philip Marcel Karré, Drs. Thijs Jansen en Prof. dr. Gabriël van den Brink
Samenvatting

    The articles in this special issue try to shed some light on the rise of societal unease and political discontent in the Netherlands. It is often assumed that citizens are angry and can no longer identify with the actions undertaken by government. But is this really true? Who are these ‘angry citizens’ that everybody seems to be talking about? Do they really exist and what are they angry about? How to square the heated discussions about the angry citizen with research that shows that trust in government still is quite high in the Netherlands? How can we understand the motivations of societal discontent and how can government react to citizens reacting to its actions more emotionally than before?


Dr. Philip Marcel Karré

Drs. Thijs Jansen

Prof. dr. Gabriël van den Brink
Artikel

Maatschappelijk onbehagen en burgerlijke boosheid

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, pessimism, political discontent, angry citizens, emotions
Auteurs Prof. dr. Paul Dekker
Samenvatting

    In recent narratives about the negative mood of the Dutch, ‘societal unease’ and ‘angry citizens’ seem to be concepts that are directly linked: angry behaviour is the manifestation of deep feelings of unease. Is it that simple? In this contribution, I use the Citizens’ Outlook Barometer (COB) to investigate unease and anger, and their relationship. The spread of unease in today’s Netherlands is outlined quantitatively using indicators for strong societal pessimism and political discontent (a complex of negative attitudes towards national politics and globalization). The approach to anger is more exploratory. Anger is definitely not the most dominant feeling that pessimists are aware of, but their explanations of why the country is heading in the wrong direction do often reveal anger. Interviewing ‘angry citizens’ suggests that they are not ‘angry people’ in general, but that their anger is limited to politics and social issues, and is sometimes instrumental (‘you have to express yourself angrily to be heard’). This civic anger can be important both in addressing injustice in politics and as a source of action. It is better to approach anger as a topic in its own right rather than to frame it as an expression of unease.


Prof. dr. Paul Dekker
Artikel

Lessen voor de omgang met het onbehagen

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, political discontent, angry citizens, emotions
Auteurs Boudewijn Steur, Thomas Zandstra en Yosha van Droffelaar
Samenvatting

    Recently the authors, who all work at the Ministry of the Interior and Kingdom Relations, published a paper in which they analysed contemporary literature and research on social discontent to clarify whether this current feeling of discontent is different to previous periods of discontent and how it might affect the functioning of the Dutch government. In addition, to strengthen their analysis they discussed its implications with local politicians, experts and practitioners. In this article, the authors reflect on the outcome of these discussions. Their dialogues revealed that there is a need to redefine the dialogue between administration and society. They distilled five lessons from these discussions: they argue that government should be more 1) reliable and credible, 2) responsive, 3) effective, 4) empathic and 5) cohesive.


Boudewijn Steur

Thomas Zandstra

Yosha van Droffelaar
Artikel

Access_open Over woede en rechtvaardigheid

Liberale democratie als het einde of het einde van de liberale democratie?

Tijdschrift Bestuurskunde, Aflevering 4 2017
Trefwoorden societal unease, political discontent, angry citizens, emotions
Auteurs Drs. Thijs Jansen
Samenvatting

    Populism, terrorist attacks, global revolutions, threats against public figures, hate and fury on social media. All of this suggests that we appear to be living in an ‘age of anger’, as Pankaj Mishra calls it. Everyone is sometimes outraged or angry, but in these times we see permanent moods of anger and revenge raging. This makes classic questions current again: how should anger in the public domain be understood? Is it always inappropriate and should it be controlled and condemned under all circumstances? Or is anger necessary to highlight structural injustices and to force change? The justification of anger is very delicate.. In this article the author discusses these questions based on philosophical treatises of anger by Martha Nussbaum, Peter Sloterdijk, Slavoj Žižek and Pankaj Mishra.


Drs. Thijs Jansen
Artikel

Monitoring van sociale media: op weg naar een Brave New Democracy?

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden social media monitoring, democracy, responsiveness, privacy
Auteurs Dr. Arthur Edwards en Dr. Dennis de Kool
Samenvatting

    Social media monitoring is a topical and relevant phenomenon. It enables civil servants and politicians to gauge the sentiments voiced on social media, on the basis of which they are in a better position to take into account the wishes and needs of citizens. Social media monitoring is primarily used for rational and strategic purposes. In terms of democratic legitimacy, it may enhance the quality of the processes on the output side of the political system, i.e. authorities can be more responsive and can fine tune public policies. There also threats for the relation between citizens and government. When citizens communicate on networks they perceive as private, social media monitoring can be seen as an intrusion into their private sphere. This not only concerns individual privacy but also an interpersonal private sphere in terms of the right that people have to define a domain within which they can exchange experiences with peers. Transparency and accountability are therefore important conditions for the application of this instrument.


Dr. Arthur Edwards

Dr. Dennis de Kool
Boekbespreking

Management in een vloeibare samenleving

Tijdschrift Beleid en Maatschappij, Aflevering 4 2016
Trefwoorden Liquid modernity, Neoliberalism, Management, Craftsmanship, Collaborative communities
Auteurs Robert Van Putten MA MSc
SamenvattingAuteursinformatie

    In this feature authors review recently published books on subjects of interest to readers of Beleid en Maatschappij.


Robert Van Putten MA MSc
Robert van Putten MA MSc is filosoof en bestuurskundige en werkzaam als promovendus en docent aan de afdeling Bestuurswetenschap & politicologie van de Vrije Universiteit in Amsterdam.
Artikel

Beleid voor de irrationele mens

Hoe gedragswetenschap de bestuurskunde zou kunnen versterken

Tijdschrift Bestuurskunde, Aflevering 3 2016
Trefwoorden public administration, psychology, decisions, (ir)rationality
Auteurs Dr. Marijke van Putten, Prof. dr. Wilco van Dijk en Prof. dr. Eric van Dijk
Samenvatting

    Policy is often based on the assumption that people are rational decision makers. Rational decision makers search all relevant information before they make a decision. They list the pros and cons of relevant options and make a well thought choice that best fits their fixed preferences. However, research from amongst others psychology and behavioral economics shows that people decide differently and that they are irrational, emotional decision makers instead. Policy therefore fits people’s decision making strategies worse than expected. It is important for policy makers to gain insight into situational influences on decisions and the influence of the so-called choice architecture on decisions. In this article we discuss research that tested when policy was more efficient, based on behavioral insights and the view of man as an irrational, emotional being.


Dr. Marijke van Putten

Prof. dr. Wilco van Dijk

Prof. dr. Eric van Dijk
Artikel

Professioneel vermogen

Proactieve ‘coping’ door publieke professionals

Tijdschrift Beleid en Maatschappij, Aflevering 4 2015
Trefwoorden Public professionals, Teachers, performance pressures, proactive coping, professional capability
Auteurs Prof. dr. Mirko Noordegraaf, Nina van Loon MSc, Madelon Heerema MSc e.a.
SamenvattingAuteursinformatie

    Professional services such as educational services, are increasingly managed and optimized in order to improve performances. Performances of students, teachers and school (boards) are measured and evaluated. Increasingly, rules and systems focus on outputs and control. Consequently, the ‘freedom’ of professionals such as teachers is reduced, or is perceived and felt to be reduced. There have been growing debates on the problematic effects of performance pressures. Often, public professionals are seen as ‘defenseless victims’ of systems and pressures – they are ‘professionals under pressure’. In this paper, we introduce a more positive way of understanding professionals and professional action in changing contexts. We see professionals such as teachers as ‘active agents’ who can develop and regain control over their own situation. Professionals can deliver quality, in spite of bureaucratic burdens and managerial intrusions. We call this ability professional capability: ‘the ability to proactively deal with work-related expectations, tasks and burdens in dynamic stakeholder environments’. This paper combines research on public administration, organizational sociology and occupational psychology, to generate a more productive understanding of proactive coping of professionals in public domains. We define and operationalize professional capacity, we explore sources and effects, and we develop hypotheses for further research.


Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is als hoogleraar publiek management verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Nina van Loon MSc
Nina van Loon MSc was als promovenda verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht en is thans werkzaam bij Aarhus University, Denemarken.

Madelon Heerema MSc
Madelon Heerema MSc is als researcher verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Marit Weggemans MSc
Marit Weggemans MSc was als student-assistent verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
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