Dutch municipalities and provinces have been obliged to have an audit office or audit office function for about 20 years. How does the audit office work nowadays and what contribution does it make to decentralized administration? That is the question at the center of this article. To this end, the authors list the available knowledge about audit offices or committees and present the results of their own analysis of 982 audit reports from 234 audit offices or committees from 308 Dutch municipalities. The audit office or committee has been institutionalized in the vast majority of municipalities and in all provinces. Council members are increasingly less likely to (also) be members of this board and the output has increased slightly from approximately one to an average of one and a half surveys per year. Where initially mainly business management-oriented subjects were examined, some broadening to more policy-related themes has taken place. Municipal councilors are quite satisfied with their audit office or committee. At the same time, the actual social effects of policy are rarely measured in audit institutions. Moreover, council members make little use of audit reports in controlling the municipal board, and audit offices or committees also add little to their framework-setting role. Little is known about the extent to which the research of the audit offices makes a more objective contribution to the administration and strengthening of the functioning of the municipal council, which is also a theme for future research.

The impact of audit office reports has received little attention in the scientific literature. In this article, various forms of impact have been distinguished with the help of Public Administration literature and factors that promote the use of evaluations have been distinguished. This theoretical framework was subsequently used for empirical research into the effect of audit office research. The extent to which the recommendations have had an impact was investigated in 20 Dutch municipalities with the aid of impact reports from audit institutions. Out of 176 publications, 94% of the 1216 recommendations were adopted by the city council. This means that the procedural impact is high. Of the 731 recommendations that could be checked at 17 municipalities, the local audit offices report that 58% had been fully implemented, 19% partially and 15% not or not tackled differently. The three categories of success factors from the scientific literature were visible in the practice of the audit offices. This applies most strongly to impact factors related to evaluation quality, in particular the factors related to communications standards, clear recommendations, timeliness and relevance to the decision maker. As far as research and decision-making factors are concerned, the commitment of the organization and the political climate are the most important factors for audit institutions. Finally, the involvement of stakeholders promotes the impact as a catalyst. The article concludes with practical lessons for promoting the processing of audit reports.

This article assesses the size and diversity of Belgium’s interest group population by triangulating four data sources. Combining various sources allows us to describe which societal interests get mobilised, which interest organisations become politically active and who gains access to the policy process and obtains news media attention. Unique about the project is the systematic data collection, enabling us to compare interest representation at the national, Flemish and Francophone-Walloon government levels. We find that: (1) the national government level remains an important venue for interest groups, despite the continuous transfer of competences to the subnational and European levels, (2) neo-corporatist mobilisation patterns are a persistent feature of interest representation, despite substantial interest group diversity and (3) interest mobilisation substantially varies across government levels and political-administrative arenas.

The recent decentralization of many healthcare and welfare responsibilities from the national to the municipal level in the Netherlands was aimed at reducing unnecessary bureaucracy and giving discretion to the professional. However, this is not (yet) fully achieved. Therefore, calls have been made for more purpose-driven organizations. Pro-social rule breaking, which refers to acts of rule breaking motivated by the benefits that this creates for citizens, might be a way to make organizations more focused on their organizational purpose. Since little is known about the antecedents of pro-social rule breaking, this article looks at the possible effects of red tape and supportive leadership on pro-social rule breaking behavior of professionals. Based on a quantitative large-n study of professionals in the social domain, the results show that red tape significantly affects pro-social rule breaking. Stimulating leadership does not affect pro-social rule breaking behavior, which may be caused by the fact that intended leader support is not be perceived that way by the professional. The article concludes with a discussion on the desirability of rule breaking in a public sector context, followed by practical implications and further avenues for researchers.

Bureaucracy and ‘red tape’ are seen as a main annoyance in healthcare practice. ‘Rules’ like guidelines and performance indicators would withdraw professionals from their real work, that is, helping patients. However, rules may also improve quality of care if they foster high quality practices. In this research, we explore how healthcare rebels deal with rules in their everyday work: how rebels ignore, engender and bend rules to build new environments for doing good care. Drawing on ethnographic research in three hospitals in the Netherlands (2017-2018), we reveal how rebels build and care for clinical microsystems containing their own clinical unit and related contexts (e.g. pharmaceutical suppliers, ICT companies, primary care) to evoke alternative and situated practices of good care delivery – i.e. focusing on quality of life and person-centred care. Rebels enact mechanisms of decoupling and recoupling to disconnect rules that embark on good care in specific patient situations, and build new routines that foster good care. However, such caring practices are hard to generalize as they often occur ‘under the radar’ and hence remain hardly noticed to the outside world. We argue that through revising accounting processes, and paying more attention to narratives of good care, more convenient quality systems could be found.

From 1964 (until around 1990), political science became the dominant approach within (local) administrative sciences in the Netherlands. This position was taken over from the legal approach. In this period, the concepts of politics, policy and decision-making were central to research and theory. In the period up to 1990, we still see a predominantly administration-centric or government-centric perspective among these political scientists, although we already see incentives from different authors for a broader perspective (the politics, policy and decision-making concepts remain relevant however) that will continue in the period thereafter. This broader perspective (on institutions, management and governance) took shape in the period after 1990, in which Public Administration would increasingly profile itself as an independent (inter)discipline. This essay tells the story of the (local) administrative sciences in this period as envisaged by twelve high-profile professors. The story starts in 1990 in Leiden with the (gradual) transition from classical to institutional Public administration, as is revealed in the inaugural lecture by Theo Toonen. This is followed by eleven other administrative scientists, who are divided into four ‘generations’ of three professors for convenience. In conclusion, the author of this essay argues that there is mainly a need for what he calls a (self-)critical Public Administration.

Changes in views on the management of non-profit organizations have implications for the role expected of administrators. This also has an important influence on the requirements placed on these administrators. In the Dutch context, it has not previously been investigated whether and how the requirements for administrators change, and to what extent this occurs in conjunction with changes in the views on the management of non-profit organizations. This is central to this study. By means of a content analysis, in which 363 recruitment texts from the period 1980-2010 were analyzed, the authors show that more and more divergent demands are made on administrators in non-profit organizations. With our study we also show that this accumulation is closely related to views on management. Regulators are advised to focus on optimizing requirements, rather than maximizing them. This allows for more targeted and more adequate recruitment. The study also shows that accountability has not previously been a specific requirement in recruitment texts, whereas this is desirable in the light of previous incidents. Our recommendation to supervisors is to pay more specific attention to this when drawing up job profiles. The relevance for practitioners is (a) that the study provides insight into the relationship between views on the management of non-profit organizations and the demands placed on directors by supervisors; (b) this also clarifies that there are or may be blind spots, as becomes clear with regard to accountability requirements; and finally (c) our study provides food for thought about the role of recruitment texts in the selection process, and whether the requirements set are really relevant to the organization.

Predictive tools as instruments for understanding and responding to risky behaviour as early as possible are increasingly becoming a normal feature in local and state agencies. A risk that arises from the implementation of these predictive tools is the problem of dirty data. The input of incorrect or illegally obtained information (‘dirty data’) can influence the quality of the predictions used by local and state agencies, such as the police. The article focuses on the risks of dirty data in predictive policing by the Dutch Police. It describes the possibilities to prevent dirty data from being used in predictive policing tools, such as the Criminality Anticipation System (CAS). It concludes by emphasizing the importance of transparency for any serious solution looking to eliminate the use of dirty data in predictive policing.

Two petitions on the internet strive to include ‘animal rights’ in the Dutch Constitution. Jeremy Bentham stipulated that animals should not be denied the right to happiness, because they suffer. The Dutch philosopher Eskens made a plea to grant animals the same fundamental rights as humans. Theoretically, this leads to special, bizarre and sometimes paradoxical situations. This indicates that the logic in this theory is missing.
In the past fifty years, ethological science made enormous progress and we have learned much more about the emotions and the behaviour of animals. Animals travel consciously through ‘time’ and hurt their brains in the search for knowledge and experiences. But this does not yet make humans and animals equal. Within the legal discourse there is no place for universal rights for animals because these must always be asserted through human intervention. The energy to maintain the bureaucracy Eskens proposes should be used to formulate animal protection as a human obligation.

Animals Rights are sometimes seen as unpractical. Some critics expect they will result in an overwhelming bureaucracy. Furthermore, critics point out, it is impossible to make legal arrangements that are coherent and non-contradictory. Most of these concerns are exaggerated. We do not have to devise a whole new legal system. We just need a couple of court cases to get legal clarity and many laws originally meant for humans are easily applicable to other living beings. Keeping animals out of our legal systems meanwhile goes against the constitution. In most democratic countries the constitution states that we may not discriminate on irrelevant factors as race, gender, birth, ‘or on any other ground’. This implies, in my view, that discrimination based on species is not allowed. Equal interests simply should be weighed equal, regardless of the bearer of these interests.

Theorieën en methoden uit de gedragswetenschappen betreden steeds nadrukkelijker de beleidsscene. Gedragsinzichten en nudging beloven beleid te verrijken en te versterken. Het begin van deze gedragswetenschappelijke omslag of behavioural turn laat men doorgaans samenvallen met de publicatie van het boek Nudge van Richard Thaler en Cass Sunstein in 2008. In dit artikel plaatsen we nudging in perspectief en argumenteren we dat het concept zowel een zegen als een vloek betekent, en zowel een katalysator als een rem is voor de bredere toepassing en verankering van gedragsinzichten in beleid. Ondanks het aantrekkelijke narratief botst nudging op functionele limieten en ethische bezwaren. Om de gedragswetenschappelijke, experimentele en evidence-based beleidsbeloften alsnog in te lossen, zien we een strategie van steeds verdere verbreding. Het programma van de Behavioural Insights-beweging op basis van vijf pijlers leek in eerste instantie een oplossing te bieden, maar kampt door een eendimensionale interpretatie met interne spanningen. De nog bredere en ambitieuzere Behavioural Public Policy-agenda biedt nieuwe perspectieven, maar moet op functioneel en ethisch vlak nog verder onderbouwd worden.

The discipline of public administration is critiqued for its lack of social relevance. Three issues prevent public administration scholars from social relevant research: (1) the assumption of universal knowledge; (2) the assumption of neutrality; and (3) distance from practice. These issues obscure the role of power processes in both the administrative practice under study and in conducting research, while paying attention to power processes is key to a more socially relevant public administration. I propose a phronetic research approach as an alternative to research that lacks social relevance. Phronetic public administration (1) acknowledges and deliberately uses the complexity of different perspectives of actors; (2) makes power processes visible; and (3) chooses a position in a dialogue about the problem under study by imagining alternative future scenarios. Phronetic research offers a promising, critical perspective on public administration by specifically aiming for a social contribution.

This article reflects on the proposed measures of the Dutch Government to increase the number of women in the Dutch public administration. Based on the lessons learned from the practice of the public sector, this study concludes that there is still much work to be done with regard to female participation in the Netherlands, but when it comes to the ethnic minorities, the situation is alarming. Politicians directly elected by the citizen, such as MPs and councillors, do see a representation of the ethnic diversity of society. Where the citizen has no direct influence, such as the king’s commissioners, mayors, and aldermen, the percentages are zero or slightly higher than zero. It is argued that mechanisms such as selection procedures are hindering gender and ethnic diversity at the top of the public organizations. It is, therefore, suggested that introducing quota could bring more diversity in public administration.

Objective: there are regional differences in the organization of local Youth Teams, that have been given a crucial role in delivering Youth Care since the transition of Youth Care in 2015. The aim of this article is to examine the influence of the organization of Youth Teams on several aspects of their functioning.
Method: self-managing teams in Holland Rijnland and teams in The Hague that are led by a team manager are compared on several aspects of team functioning. This mixed-methods study is based on an online questionnaire among 237 professionals and interviews with 32 professionals. Quantitative data have been analyzed by conducting a t-test of group means, qualitative data by means of framework-analysis.
Results: the organization of Youth Teams seems to influence certain aspects of the perceived team functioning. For example, professionals in the self-organizing teams Holland Rijnland experience more self-management and more informational elaboration. However, there are also similarities on several aspects. Professionals from both regions have similar expectations of leaders.
Discussion: municipalities and Youth Care organizations should be aware of the influence of the organization of Youth Teams on team functioning. Future research must demonstrate which aspects of team functioning contribute to improved care for families.

Modern technology will lead to fundamentally different models for policy and governance. The impact of this on existing government bureaucracy is strongly underexposed within the current discourse on digital transformation. This essay, based on practical experience, wants to make clear (a) that this impact is indeed there; (b) that this impact affects all processes of the government organization; and (c) that this impact is not something that will emerge in the long term, instead it is already evident. So it is now time for administrators, policymakers and managers to put this topic on the agenda, otherwise the disruptive soup will soon not be as hot, but even hotter, when eaten.

This article examines the economic agenda of the Dutch Freedom Party. It finds that this party mixes left-wing and right-wing policy positions. This inconsistency can be understood through the group-based account of Ennser-Jedenastik (2016), which proposes that the welfare state agenda of radical right-wing populist parties can be understood in terms of populism, nativism and authoritarianism. Each of these elements is linked to a particular economic policy: economic nativism, which sees the economic interest of natives and foreigners as opposed; economic populism, which seeks to limit economic privileges for the elite; and economic authoritarianism, which sees the interests of deserving and undeserving poor as opposed. By using these different oppositions, radical right-wing populist parties can reconcile left-wing and right-wing positions.

In his inaugural lecture entitled ‘From Pillars to Bubbles: The future of consensus governance in a globalized society’, Caspar van den Berg examines the consequences of economic and cultural globalization for the model of consensus governance that defined Dutch public administration for most of the 20th century. In doing so he presents an expansion and refinement of the Lijphartian model of consociationalism, and indicates which four factors supported consensus governance in the pillarized period, and how each of them has suffered erosion as globalization proceeded. It has become increasingly visible that globalization has differentiated effects for different groups in society, but also for different types of regions: booming regions benefit greatly from globalization, shrinking regions face major challenges. By combining recent insights from public administration, sociology, political science, economics and social geography, a new social order emerges, consisting of bubbles that are distinguished along socio-economic and territorial lines. These developments cause friction with regard to representation and decision-making at national, regional and local level. These are the themes on which the research within the Chair of Global and Local Governance will focus in the coming years.

Increasing demands and competing values force public organizations to introduce new organizational forms that veer away from rigid bureaucratic structures while remaining in control. How do public managers and their employees deal with the dilemmas that these decentralized and organic ways of organizing entail? On the one hand it must be prevented that public managers fall back too quickly on structures that rely on control and formalization, while, on the other hand, they themselves as managers are still primarily held accountable based on those bureaucratic principles. New organizational forms also assume that leadership is shared and distributed. This not only asks for a higher degree of self-management of employees, but also requires from formal leaders that such behavior is supported and encouraged. In our research and teaching on these changes in public organizations, we work closely with practice. That too is a matter of balancing, this time of public engagement with scientific independence.

In this special issue, recent public sector reforms in South Africa, Denmark, Belgium, Mexico, Singapore and Denmark are analysed. Reforms in the public sector are by and large explained as a chronological development from traditional bureaucracy, via New Public Management to New Public Governance. This is also the way the many administrative reforms in the Dutch public sector are often explained.
The articles give insight in the administrative developments in these countries and their background. They also offer the opportunity to make comparisons with administrative developments in the Netherlands, and to draw lessons. The analyses show that the dominant explanation of reforms in the public sector (from traditional bureaucracy, to New Public Management to New Public Governance) is helpful in making sense of administrative developments, but they put this explanation into perspective too.
For the Dutch situation yet another insight came to light. We often complain that the Dutch processes are cumbersome, take long and involve many -if not all- stakeholders. A close reading of the contributions from abroad must inevitably change this pejorative view on our national sport: the cumbersome process provides valuable checks and balances, that will help to fight the drawbacks and risks that we have seen in the international cases.