Zoekresultaat: 95 artikelen

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Artikel

De invloed van contractuele en relationele aspecten op stakeholdermanagement

Een casusstudie van de A9 en A16 DBFM-infrastructuurprojecten

Tijdschrift Beleid en Maatschappij, Aflevering 1 2021
Trefwoorden infrastructure projects, public-private partnerships, contractual governance, relational governance, stakeholder management
Auteurs Sander Philips MSc, Ir. Bert de Groot en Dr. Stefan Verweij
SamenvattingAuteursinformatie

    In the past decade, large infrastructure projects in the Netherlands have often been implemented through Public-Private Partnerships (PPPs), specifically using Design-Build-Finance-Maintain (DBFM) contracts. While the decision to implement projects through PPPs is based on expected advantages for internal parties – the public and private partners in the PPP –, there is a call for more focus on the advantages and disadvantages of PPPs for external stakeholders. External stakeholder management in DBFM projects is based on a contractual division of risks and responsibilities between the partners. However, it is clear from the literature that the contract does not guarantee successful stakeholder management. Relational aspects are important. Little research has been done, however, into the interplay of contractual and relational aspects in achieving successful stakeholder management. This article addresses this research need. A comparative case study was conducted into the PPP projects A9 Gaasperdammerweg and A16 Rotterdam. The study first shows that sanctions, when combined with a relational approach, have a positive effect on the relationships with stakeholders. Second, external stakeholder management cannot be simply outsourced to the private partner and continuous involvement of the public partner is important for success.


Sander Philips MSc
Sander Philips MSc volgde op het moment van schrijven de double degree master Environmental and Infrastructure Planning (Rijksuniversiteit Groningen) en Water and Coastal Management (Universität Oldenburg). Inmiddels is hij afgestudeerd.

Ir. Bert de Groot
Ir. Bert de Groot is senior adviseur projectbeheersing bij Rijkswaterstaat, ministerie van Infrastructuur en Waterstaat, en external PhD bij de Rijksuniversiteit Groningen, faculteit Ruimtelijke Wetenschappen, basiseenheid Planologie.

Dr. Stefan Verweij
Dr. Stefan Verweij is universitair docent infrastructuurplanning, governance en methodologie aan de Rijksuniversiteit Groningen, faculteit Ruimtelijke Wetenschappen, basiseenheid Planologie.
Thema-artikel

Access_open Bestuurlijke manie bij prestigeprojecten: van maquette naar mislukking

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden managerial mania, prestigious projects, behavioural public administration, mega projects, checks and balances
Auteurs Dr. Wouter Jan Verheul en Dr. Meike Bokhorst
SamenvattingAuteursinformatie

    Prestigious urban projects demonstrate many insights in the functioning of public administration. Especially, prestigious urban projects can teach us about what we call ‘managerial mania’. Following the perspective of behavioural public administration, this article observes significant characteristics of managerial mania, such as elated behaviour, an exaggerated positive self-image, infectious enthusiasm, selective argumentation, tunnel vision, and an unsubstantiated faith that plans will succeed. As a consequence of managerial mania, prestigious projects are at risk of cost overruns, project fiascos, or underdelivering the expected outcomes promised by politicians or top-level managers. This article explores the phenomenon of managerial mania based on examples of large and controversial urban projects. Furthermore, this article describes and analyses the symptoms of managerial mania, its implications, and its mechanisms. Finally, the authors suggest some means of restraining the most extreme forms of managerial mania.


Dr. Wouter Jan Verheul
Dr. W.J. Verheul is als universitair docent en onderzoeker verbonden aan de afdeling Urban Development Management van de Technische Universiteit Delft en is daarnaast zelfstandig adviseur te Rotterdam.

Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior onderzoeker bij de Wetenschappelijke Raad voor het Regeringsbeleid (WRR) en is tevens verbonden aan de Universiteit Utrecht.

    For administrative sciences in the Netherlands in general and for local administrative sciences in particular 2021 is a special year. It is the year in which our Dutch journal Administrative Sciences (the first issue was published in November 1946) celebrates its 75th anniversary, even though 1947 was the first full volume. But it is also the year in which it is 100 years ago since its predecessor, Municipal Administration, was founded; the first issue was published in January 1921. This means that we can speak of 100 years of having an (academic) journal for local government in the Netherlands. In 2016 we paid extensive attention in an editorial to the start of our Administrative Sciences journal and the men (and a woman) who have worked in it from the very beginning. In this editorial, we therefore draw attention to the men from the very beginning (this time there was no women involvement) of the Municipal Administration journal. It is the first academic journal in the field of local government in the Netherlands, first published every two weeks from January 1921 and on a monthly basis after 1922. The editorial board of the new journal was entrusted to a committee, of which, in addition to the board of the VNG (that is the Dutch association for municipalities) and its secretary, six people were members: Herman Nieboer (after his sudden death on 16 November 1920, he was replaced by Willem Drees in January 1921), Gerrit van Poelje, Willem van Sonsbeeck, Ate Roelof Veenstra, Bastiaan Verheij and Jacob de Wilde. Henri Vos, Pieter Bakker Schut and Jakob Herman van Zanten joined them in 1922.


Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de joint degree Public Governance across Borders aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.
Thema-artikel

Een transparant debat over algoritmen

Tijdschrift Bestuurskunde, Aflevering 4 2020
Trefwoorden AI, ethics, Big Data, human rights, governance
Auteurs Dr. Oskar J. Gstrein en Prof. dr. Andrej Zwitter
SamenvattingAuteursinformatie

    The police use all sorts of information to fulfil their tasks. Whereas collection and interpretation of information traditionally could only be done by humans, the emergence of ‘Big Data’ creates new opportunities and dilemmas. On the one hand, large amounts of data can be used to train algorithms. This allows them to ‘predict’ offenses such as bicycle theft, burglary, or even serious crimes such as murder and terrorist attacks. On the other hand, highly relevant questions on purpose, effectiveness, and legitimacy of the application of machine learning/‘artificial intelligence’ drown all too often in the ocean of Big Data. This is particularly problematic if such systems are used in the public sector in democracies, where the rule of law applies, and where accountability, as well as the possibility for judicial review, are guaranteed. In this article, we explore the role transparency could play in reconciling these opportunities and dilemmas. While some propose making the systems and data they use themselves transparent, we submit that an open and broad discussion on purpose and objectives should be held during the design process. This might be a more effective way of embedding ethical and legal principles in the technology, and of ensuring legitimacy during application.


Dr. Oskar J. Gstrein
Dr. O.J. Gstrein is universitair docent Governance & Innovation aan de Rijksuniversiteit Groningen, Campus Fryslân, Data Research Centre.

Prof. dr. Andrej Zwitter
Prof. dr. A.J. Zwitter is hoogleraar Governance & Innovation aan de Rijksuniversiteit Groningen, Campus Fryslân, Data Research Centre.
Dossier

Eigendoms- en gebruiksrechten van genetische informatie

Tijdschrift Beleid en Maatschappij, Aflevering 4 2020
Trefwoorden genetic information, genoeconomics, insurance of longevity risk, risk selection, Regulation
Auteurs Prof. dr. Frank den Butter
SamenvattingAuteursinformatie

    In 2003, the WRR suggested in the ‘Deciding on Biotechnology’ report that individuals should not be given ownership of their personal genetic information (DNA) to prevent risk selection and exclusion. Yet, that does not seem politically and ethically feasible. From that perspective, the research question of this article is how to regulate ownership and use of genetic information. Better predictability of health and longevity risk, through genetic information and thanks to new developments in geno-economics, possibly in combination with ‘big data’, makes risk selection by insurance companies attractive. That holds more specifically for the pension system. In addition to insurance for investment risk, the pension system also offers insurance for longevity risk. In itself, selection for longevity risk via premium setting is not unwarranted since the ‘bad risks’ with long life expectancy are the highly educated, so that the current implicit risk solidarity in pension insurance in The Netherlands, unlike in health insurance, brings about more inequality. But an unrestricted risk selection does raise ethical and social questions and does not fit into the new pension system in the Netherlands. That is why good and extensive legislation is needed for property rights and the utilization of genetic information of individual citizens. A similar focus on regulation is also in order for the use of DNA information of the government in criminal cases. Here the question is what additional options the government should have to use the information to solve crimes.


Prof. dr. Frank den Butter
Prof. dr. Frank den Butter is hoogleraar algemene economie aan de Vrije Universiteit, Amsterdam. Van 1998 tot 2003 was hij lid van de Wetenschappelijke Raad voor het Regeringsbeleid.
Artikel

De energietransitie: wie kunnen, willen en mogen er meedoen?

Tijdschrift Beleid en Maatschappij, Aflevering 4 2020
Trefwoorden renewable energy policies, energy poverty, environmental justice, social resilience
Auteurs Dr. Sylvia Breukers, Dr. Susanne Agterbosch en Dr. Ruth Mourik
SamenvattingAuteursinformatie

    In this article we discuss the role and position of different types of low income households in Dutch renewable energy transition processes using the concept of energy poverty. We explore which benefits and/or (dis)advantages (unintentionally) result from energy policies and regulations. And to what extent the distribution of these (dis)advantages benefit the position of different types of households. To this end we present an analytical perspective that enables us to evaluate renewable energy transition policies and governance on procedural and distributional aspects: paying attention to issues of recognition, equity and justice. The perspective draws on ideas in environmental justice literature and on ideas in social resilience literature. Combining these ideas in a new analytical framework proved to be useful in articulating some major policy challenges in relation to energy poverty in the Netherlands today.


Dr. Sylvia Breukers
Dr. Sylvia Breukers is onderzoeker en partner bij Duneworks. www.duneworks.nl/team-nl/dr-sylvia-breukers/

Dr. Susanne Agterbosch
Dr. Susanne Agterbosch is plaatsvervangend directeur van het PON&Telos. https://hetpon.nl/wie-we-zijn/dr-susanne-agterbosch-2/

Dr. Ruth Mourik
Dr. Ruth Mourik is onderzoeker en partner bij Duneworks. www.duneworks.nl/team-nl/dr-ruth-mourik/
Artikel

Naoorlogs universalisme in het huidige socialezekerheidsdebat

Tijdschrift Beleid en Maatschappij, Aflevering 2 2020
Trefwoorden Social security system, welfare state, Universalism, public advisory agencies, working poor
Auteurs Dr. Barbara Brink en Prof. dr. Gijsbert Vonk
SamenvattingAuteursinformatie

    The Western European social security systems are founded on the need to offer universal social protection, as was for example advocated in the Beveridge report of 1942. The universalistic endeavour has led to the development of the all-embracing welfare states of today, but already for many decades dissatisfaction with the direction of the welfare state has led to a diversion of the universalistic pretention. In the current debate, universalism seems to be on the rise again. The Dutch think tanks CPB, WRR and SCP increasingly pay attention to the divide that is becoming manifest between those with better chances in the society and who are left behind. The think tanks have all formulated policy options in order to address this divide by offering better social security protection for excluded groups. In this article we discuss whether the options presented fall back upon the post-war notion of universality.


Dr. Barbara Brink
Dr. Barbara Brink is postdoc onderzoeker socialezekerheidsbeleid bij de Rijksuniversiteit Groningen

Prof. dr. Gijsbert Vonk
Prof. dr. Gijsbert Vonk is hoogleraar socialezekerheidsrecht aan de Rijksuniversiteit Groningen.
Dossier

Access_open Waarde van werk in Nederland: de rol van de organisatie

Tijdschrift Beleid en Maatschappij, Aflevering 2 2020
Trefwoorden Employers, job quality, Organisations, Satisfaction, value of work
Auteurs Dr. Wieteke Conen en Prof. dr. Paul de Beer
SamenvattingAuteursinformatie

    In recent scientific and policy discourses, the centre of attention is increasingly geared towards the value and quality of work – as opposed to a prior occupation with the quantity of work. Whereas the dominant focus seems to be on (aspects of) the individual job, this contribution aims to embed the worker into the organisational context and highlight the (potential) role of organisations. We examine whether the value of work – beyond individual and job characteristics – is affected by (a) characteristics of the organisation, (b) mutual investments or the relation between employees and employers and (c) the extent to which employees can realise their values within an organisation. To that end, we analyse survey data from the Value of Work Monitor 2019. Our findings show that not only the characteristics of the employment relationship, but also the organisational context and realisation of workers’ values have a significant effect on the evaluation of one’s job. Amongst others, the composition of the workforce, autonomy and intensity, facilities for lifelong learning and workers’ embeddedness in the organisation all have a significant effect on outcomes. We conclude that the discussion on value and quality of work deserves a more active role from the side of employers.


Dr. Wieteke Conen
Dr. Wieteke Conen is werkzaam als onderzoeker bij AIAS-HSI, Universiteit van Amsterdam.

Prof. dr. Paul de Beer
Prof. dr. Paul de Beer is hoogleraar arbeidsverhoudingen bij AIAS-HSI, Universiteit van Amsterdam.
Dossier

Access_open Het betere werk: inzetten op de kwaliteit van de arbeid

Tijdschrift Beleid en Maatschappij, Aflevering 2 2020
Trefwoorden Work, technology, flexibilization, welfare state, social dialogue
Auteurs Prof. Monique Kremer en dr. Robert Went
SamenvattingAuteursinformatie

    New technology, flexibilization and the intensification of work could have significant consequences for those who still have work in the future, and for the quality of that work. In a new report, the Netherlands Scientific Council for Government Policy (WRR) is therefore arguing that good work for everyone should now be seen as an important aspiration for companies, institutions, social partners and the government. Good work is essential for general well-being: for the individual’s quality of life, for the economy and for society as a whole. We make nine policy proposals to promote and facilitate good work for more people.


Prof. Monique Kremer
Prof. Monique Kremer is senior wetenschappelijk medewerker bij de WRR.

dr. Robert Went
Dr. Robert Went is senior wetenschappelijk medewerker bij de WRR.
Artikel

Diversiteit en inclusie in verschillende typen kindercentra

Ervaringen van managers en medewerkers

Tijdschrift Beleid en Maatschappij, Aflevering 2 2020
Trefwoorden Diversity, Inclusion, Privatization, Organizational climate, Childcare centers
Auteurs Drs. Willeke van der Werf, Dr. Pauline Slot, Prof. dr. Patrick Kenis e.a.
SamenvattingAuteursinformatie

    Childcare centers are organizations that differ in structural and cultural characteristics. The present comparative case study examined how Dutch childcare centers match different organization types and related the identified organization types to the implementation of diversity and inclusion policy. Diversity and inclusion in organizations concerns climate-dimensions, such as providing equal opportunities, allowing influence on decision-making and stimulating professional development for all staff. Semi-structured interviews were conducted with 13 managers and 24 pedagogical practitioners in 13 childcare centers. Content-analysis of the interviews showed that employees in all centers experience equal opportunities, however the content and form of these opportunities differed according to the type of organization. Employees in childcare centers with a comparatively strong orientation on professional performance reported positive experiences with group-collaboration, team-professionalization and collective decision-making. Employees in childcare centers with a comparatively strong market orientation reported positive experiences with possibilities for individual development and autonomy in their daily work. The experiences of the employees match the differences in organizational climate as reported by the location managers, emphasizing either collaboration in teams or employees’ individual responsibility, depending on the type of organization.


Drs. Willeke van der Werf
Drs. Willeke van der Werf, promovendus, is werkzaam bij het departement Educatie en Pedagogiek van de Universiteit Utrecht. www.uu.nl/medewerkers/WMvanderWerf

Dr. Pauline Slot
Dr. Pauline Slot is universitair docent en onderzoeksprojectleider bij het departement Educatie en Pedagogiek van de Universiteit Utrecht. www.uu.nl/medewerkers/PLSlot

Prof. dr. Patrick Kenis
Prof. dr. Patrick Kenis is hoogleraar public governance aan Tilburg University, Tilburg School of Economics and Management. www.tilburguniversity.edu/nl/medewerkers/p-n-kenis

Prof. dr. Paul Leseman
Prof. dr. Paul Leseman is hoogleraar orthopedagogiek bij het departement Educatie en Pedagogiek van de Universiteit Utrecht. www.uu.nl/staff/PPMLeseman
Dossier

Access_open Naar nieuwe scheidslijnen op de Nederlandse arbeidsmarkt? Een pleidooi voor uitvoerbaarheid van beleid

Tijdschrift Beleid en Maatschappij, Aflevering 2 2020
Trefwoorden Labour market, Dividing lines, Policy feasibility, Participation Act, Sustainable employability
Auteurs Dr. ir. Maroesjka Versantvoort en Prof. dr. Kim Putters
SamenvattingAuteursinformatie

    Recent developments on the Dutch labour market raise questions about the emergence of new social dividing lines. In this paper we discuss two cases. Both address labour market disadvantages which can easily deepen and sharpen with unchanged policies. The first case shows that there are groups that are less able to respond to the defined trends in the labour market due to a lack of education or disabilities. In the second case we focus on the question of sustainable employability as such that creates dividing lines. A first conclusion from our contribution is that a thorough analysis of existing dividing lines in the labour market is crucial for effective policy, but that knowledge about deepening old and creating new dividing lines is at least as relevant. A second conclusion is that the outlined assumptions in policies around self-reliance of, for example, people with a disability or the possibilities of employers to realize sheltered work and to focus on retraining, for example outside working hours, are not always realistic. Much more will have to be done to match the real possibilities of people and organizations to achieve this. Financial, but also organizational and personal. The motivations and behaviors of employees, employers and educational authorities appear to be very relevant explanatory factors in practice, which are often not sufficiently taken into account. Recent experiences with the Participation Act and lifelong learning show us that. More interaction is needed in the coming years between research, policy and the practice of the labour market.


Dr. ir. Maroesjka Versantvoort
Dr. ir. Maroesjka Versantvoort is verbonden aan het Sociaal en Cultureel Planbureau als programmaleider ‘Dynamiek op de arbeidsmarkt’.

Prof. dr. Kim Putters
Prof. dr. Kim Putters is directeur van het Sociaal en Cultureel Planbureau.
Artikel

Een voorstel voor een basisinkomen voor ouderen

Tijdschrift Beleid en Maatschappij, Aflevering 1 2020
Trefwoorden Basic income, Labour-market position of older workers, Retirement age, Labour supply, Government budget
Auteurs Prof. Dr. Harrie Verbon
SamenvattingAuteursinformatie

    This paper lays out a proposal for a basic income system for the elderly. The proposed basic income allows elderly people to retire from the work place, or to keep on working (full time or part time). In the latter case employers are allowed to take part of the basic income into account in calculating the wages for their older workers. This characteristic makes employing older workers financially more attractive to employers. On the other hand, the basic income enables workers in physically and/or mentally challenging jobs, which are mostly low-paid jobs, to quit their job early. The effects on the government budget are calculated, based on different assumptions on the labour-participation effects of such a basic-income system. If the starting age of the basic income is 60 years and if the system incites older workers to increase their labour participation, introducing a basic income can have minor effects on the government budget. On the other hand, if the basic income has the same the labour-supply effects as the previous, but far more generous early-retirement schemes, the budgetary effects can be strongly negative. With a starting age of 65, however, positive budgetary effects can be obtained relatively easy.


Prof. Dr. Harrie Verbon
Prof. Dr. Harrie Verbon is Emeritus hoogleraar openbare financiën aan de Universiteit van Tilburg en lid van de Rekenkamer Tilburg en Rekenkamercommissie Goirle, Dongen en Loon op Zand.

    More and more government organizations are making data public with the aim of promoting innovation and democratic processes. But open data does not always lead to the desired impact. In this study the authors analyze why some organizations are successful in exploiting the potential of open data and others are not. This research uses an ecosystem approach to investigate similarities and differences between four organizations that use open data. This has revealed three factors that promote the ecosystem, namely the influence of other organizations that are also involved with open data such as the motivation for open data, the important role of innovation champions and the utilization of the user perspective. Three barriers have also emerged: the preparation of a suitable case question for open data, the difficult relationship between obtaining capacity and the expected yields and the difference in scale between issues and profitable data sets.


Rik Wijnhof MSc
R. Wijnhof MSc deed een master Publiek Management aan de Universiteit Utrecht en is projectleider bij het programma Transparante en Open Provincie (TOP) van de provincie Zuid-Holland.

Jochem van den Berg MSc
J. van den Berg MSc deed een research master Bestuurskunde en Organisatiewetenschap aan de Universiteit Utrecht, is Open Data-consultant bij The Green Land en zakelijk directeur bij PresentU.

Dr. Erna Ruijer
Dr. E. Ruijer is universitair docent aan de Universiteit Utrecht bij het departement Bestuurs- en Organisatiewetenschap.
Van de redactie

Editorial

Tijdschrift Beleid en Maatschappij, Aflevering 4 2019
Auteurs Dr. Tamara Metze
Auteursinformatie

Dr. Tamara Metze
Dr. Tamara Metze is voorzitter van de redactie van Beleid en Maatschappij.
Reflectie & debat

Nieuwe instituties voor het Antropoceen

Tijdschrift Beleid en Maatschappij, Aflevering 4 2019
Auteurs Albert Faber en Anne van Leeuwen
SamenvattingAuteursinformatie

    The Anthropocene offers a narrative to rethink the full range of present-day institutions. The urgency, complexity and scope of the ecological challenges that are upon us provide important challenges. Traditional institutions may be up to the task or be able to adapt to the new challenges, but likely new institutional perspectives will be required. The idea of ‘ecological reflexivity’ is helpful to critically explore some new and important institutional features for the Antropocene: recognition of the non-human world and its voices, reflection upon what works and upon what can be imagined, and response in terms of new practices and functions. We explore these features and offer some examples of new institutions.


Albert Faber
Albert Faber is auteur van De gemaakte planeet. Leven in het Antropoceen, dat vorig jaar verscheen bij Amsterdam University Press. Hij werkt als strateeg bij het ministerie van Economische Zaken en Klimaat (EZK). Deze bijdrage is op persoonlijke titel.

Anne van Leeuwen
Anne van Leeuwen zet zich in voor een samenleving waarin mens en natuur onlosmakelijk verbonden zijn. Ze is directielid bij de Ambassade van de Noordzee en medeoprichter van de regeneratieve boerderij en leerplek Bodemzicht.
Artikel

Over Rousseau, goede burgers en de participatiesamenleving

Een normatieve analyse van het nieuwe contractdenken van de Nederlandse overheid door de ogen van een klassieke contractdenker

Tijdschrift Beleid en Maatschappij, Aflevering 4 2019
Trefwoorden Beleidsevaluatie, Burgerschap, Participatiesamenleving, Rousseau, Sociaal contract
Auteurs Dr. Yvonne Kleistra
SamenvattingAuteursinformatie

    In the Netherlands good citizenship has become a topic of increased importance on the government agenda since the murder of Pim Fortuyn. The author assesses the effectiveness of the Dutch citizenship policies within the context of the broader policy framework of the so-called participatory society (participatiesamenleving) or do-democracy (doe-democratie). The evaluative analysis consists of two parts. In the first part the changing ideas concerning good citizenship are identified as well as the normative assumptions that are at the basis of Dutch citizenship policies. In the second part, the potential of current policies, and in particular the ideas that gave rise to creating a new social contract between government and society are assessed. To this end some key aspects of the new contract thinking of the Dutch government are contrasted with the ideas of Jean-Jacques Rousseau. The findings show that the current strive for tangible agreements on citizen behavior and civic duties is at odds with the main principles of classic contract theory. This leads to the conclusion that the new contractualism that is at the basis of the Dutch citizen policies should rather be seen as a threat to a stable society than as a building block for good citizenship.


Dr. Yvonne Kleistra
Dr. Yvonne Kleistra is werkzaam als universitair docent bij het Dual PhD Centre van de Universiteit Leiden.

Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de joint degree Public Governance across Borders aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.

Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de joint degree Public Governance across Borders aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.

    Governance is a human activity and is therefore unquestionably about relationships. Relationships between public and private parties. Relationships in existing steering-oriented structures (the political administrator as guardian, magistrate) and also relationships in new forms of cooperation that are often focused on good relationships (government participation). Public-private partnerships are inevitably accompanied by conflicting interests that place different demands on interactions. One-size-fits-all does not fit there, but customization is required, with constant alignment with what is – and what is not (yet). And so the ability to make contact requires much more attention, and from there to explore and grasp perspectives. How do you work on the tensions that you find on your way? It is there that the method of communication influences how the process of cooperation and steering proceeds. This is not a matter of whether-or, but and-and. Both perspectives are characterized by a different relationship with those involved and a different way of contact and interaction. This article focuses on contact from a collaborative perspective. The classical administrative side already has a rich history, while the cooperation side is often still an unknown and unexplored territory. The central question is: how can you, as a director and public professional, deliver tailor-made solutions and therefore adapt to complex tasks? The authors look at complex situations from a communicative perspective and they introduce ‘appreciative communication’ as the art of aligning with what really moves people, as a frame of view of the inconvenience caused by the differences present. They highlight a number of generic tensions that can arise in cooperation situations. A case study into the approach to regional innovation in the field of mobility serves as an illustration.


Dr. Els van der Pool
Dr. E.M.C. van der Pool is lector Human Communication Development bij de Hogeschool van Arnhem en Nijmegen (HAN).

Dr. Guido Rijnja
Dr. G.W. Rijnja is adviseur communicatiebeleid bij de Rijksvoorlichtingsdienst, Ministerie van Algemene Zaken.
Vrij

Van transitie naar transformatie van de jeugdhulp

Biedt de transactiekostentheorie aanknopingspunten voor meer kwaliteit, minder uitvoeringskosten en lagere administratieve lasten?

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2019
Auteurs Drs. Nanko Boerma en Dr. Bert Bröcking
SamenvattingAuteursinformatie

    In the implementation of the Dutch Youth Act, since the so-called ‘transition’ of 2015 under the responsibility of the municipalities, there are three major problems: the municipalities are short of money, the implementation of youth aid is accompanied by high administrative burdens and there are serious quality concerns, especially where different care providers must work together for one client. This article deals with the possibilities of the economic transaction cost theory for realizing improvements through organizing more effective collaboration between municipalities and healthcare providers. Transactions are a ‘forgotten’ cost source. There are three sources of transaction costs: limited rationality, opportunistic behavior and ‘asset specificity.’ In this article the authors analyze twelve problems documented in the literature on youth care from this perspective. This creates a framework from which municipalities can tackle these problems in order to improve the quality of youth care, to keep costs under control and to reduce the administrative burden. In a number of sectors and large projects ‘linking zones’ appear to be a way to increase the trust between players in a chain, so that transaction costs fall. Where poor cooperation between chain partners in youth care is a major cause of the problems, municipalities can make significant gains by establishing linking zones with care providers contracted by them. This article outlines the method in a linking zone.


Drs. Nanko Boerma
Drs. N. Boerma is van huis uit politicoloog en is voorzitter/directeur van de stichting Transactieland, het kennisinstituut voor transactie-innovatie.

Dr. Bert Bröcking
Dr. B.C. Bröcking is adviseur op het terrein van de jeugdhulp. Hij schreef over de rollen van cliënt, hulpverlener en overheid in de jeugdhulp.
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