Zoekresultaat: 3 artikelen

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Artikel

Over zelfredzame burgers gesproken

Hoe ambtenaren een buigzaam burgerschapsideaal vormgeven

Tijdschrift Beleid en Maatschappij, Aflevering 4 2019
Trefwoorden Interactional framing, Self reliance, Silent ideologies, Micro frames, Self referentiality
Auteurs Drs. Harrie van Rooij, Dr. Margit van Wessel en Prof. dr. Noelle Aarts
SamenvattingAuteursinformatie

    The concept of self-reliant citizens reflects an ideology of citizenship that is multiple and flexible. It could be regarded as a ‘plastic’ word, malleable and adjustable according to convictions, needs and purposes. This study shows the importance of considering the way in which ideological views on citizenship are transferred, adjusted and enacted in an organizational context. On the basis of a case study at the Dutch Tax and Customs Administration (DTCA), we contribute to knowledge on the way processes of framing interrelate on micro, meso and macro levels. We found that frames on self-reliance are enacted in a way that tensions and dilemmas are neutralized or reduced. In a dynamic context of conflicting goals and limited resources, DTCA-employees create meanings of self-reliance which legitimate practices and policies. By doing this they reproduce both organizational and social perspectives. Accounts of citizenship play an important role in this process. Self-reliant citizens are presented as active and responsible. The need of help is imagined as a normal and yet an atypical situation. This study promotes attention to the possibility that organizational systems reproduce perspectives in a way that alternative views remain unnoticed, whereas organizational choices are silently accepted as natural facts.


Drs. Harrie van Rooij
Drs. Harrie van Rooij is PhD-kandidaat (buitenpromovendus) bij het Institute for Science in Society (ISiS), Radboud University, en coördinerend adviseur corporate communicatie bij het ministerie van Financiën.

Dr. Margit van Wessel
Dr. Margit van Wessel is universitair docent, leerstoel Strategische Communicatie aan de Wageningen University & Research.

Prof. dr. Noelle Aarts
Prof. dr. Aarts is professor Socio-Ecological Interactions aan het Institute for Science in Society (ISiS), Radboud University.
Artikel

Waarderen of veroordelen?

De betekenis van kritische burgers die niet meepraten voor lokale participatieprocessen

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2018
Auteurs Drs. Christine Bleijenberg, Prof. dr. Noëlle Aarts en Dr. Reint Jan Renes
SamenvattingAuteursinformatie

    To be able to realize the ambitions of citizen participation, diversity of participants is a crucial condition. At the same time excluding groups of citizens, amongst them critical citizens, is inextricably linked with citizen participation. In this article in the series ‘Local democratic audit’, the authors wonder what the exclusion of critical citizens means for the process and outcome of citizen participation. Through two empirical studies during a spatial intervention in different municipalities in the Netherlands, they investigated how people involved in a participation process spoke about critical citizens and their manifestations. The results show that the way these critical citizens are discussed either legitimizes exclusion or questions it critically. The legitimization of exclusion is detrimental to the support for spatial intervention. The problematization of exclusion results in a responsive approach to critical citizens, which is beneficial for both the course of the participation process and for the support for the spatial intervention.


Drs. Christine Bleijenberg
Drs. C. Bleijenberg is promovendus aan de Radboud Universiteit Nijmegen en is verbonden aan het lectoraat Crossmediale Communicatie in het Publieke Domein van de Hogeschool Utrecht.

Prof. dr. Noëlle Aarts
Prof. dr. M.N.C. Aarts is hoogleraar Socio-Ecological Interactions aan het Institute for Science in Society (ISiS) van de Radboud Universiteit Nijmegen.

Dr. Reint Jan Renes
Dr. R.J. Renes is lector Crossmediale Communicatie in het Publieke Domein aan de Hogeschool Utrecht en universitair hoofddocent aan de Wageningen Universiteit.
Artikel

In dienst van beleid of in dienst van de democratie?

Een studie naar de waarden achter overheidscommunicatie

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2014
Auteurs Harrie van Rooij en Noelle Aarts
SamenvattingAuteursinformatie

    More than twelve years after the appearance of the report of the Dutch Committee on the Future of Government Communication (‘Commissie Toekomst Overheidscommunicatie’) communication as the responsibility of the government is an important issue of debate and a discipline that is alive and kicking. We may even conclude that communication – in the terminology of this report – has conquered a place in the heart of policy. A lot is still unclear about the communicative function of government. On the normative question ‘why should the government communicate’ diverging answers are possible. However, the question is hardly discussed in practice and in science. For this reason the positioning of government communication as a separate discipline is also unclear. Reflection on the elementary values behind the discipline can reveal themes that have been invisible so far. The article investigates which values and motives are attached in theory and in practice to communication as a governmental function. For this reason a content analysis has been carried out of a number of volumes of five Dutch magazines (practical and scientific). The authors conclude that for professionals communication mainly is an instrument to support policy goals. The possibility to make a purposeful contribution with government communication to democratic values hardly is brought about, not so much in Communication Science as in Public Administration.


Harrie van Rooij
Drs. H.J.M. van Rooij is werkzaam bij het Ministerie van Financiën als beleidsadviseur op het gebied van strategische overheidscommunicatie.

Noelle Aarts
Prof. dr. M.N.C. Aarts is verbonden als bijzonder hoogleraar strategische communicatie aan de Universiteit van Amsterdam en als universitair hoofddocent aan de Universiteit Wageningen.
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