Zoekresultaat: 31 artikelen

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Artikel

De invloed van contractuele en relationele aspecten op stakeholdermanagement

Een casusstudie van de A9 en A16 DBFM-infrastructuurprojecten

Tijdschrift Beleid en Maatschappij, Aflevering 1 2021
Trefwoorden infrastructure projects, public-private partnerships, contractual governance, relational governance, stakeholder management
Auteurs Sander Philips MSc, Ir. Bert de Groot en Dr. Stefan Verweij
SamenvattingAuteursinformatie

    In the past decade, large infrastructure projects in the Netherlands have often been implemented through Public-Private Partnerships (PPPs), specifically using Design-Build-Finance-Maintain (DBFM) contracts. While the decision to implement projects through PPPs is based on expected advantages for internal parties – the public and private partners in the PPP –, there is a call for more focus on the advantages and disadvantages of PPPs for external stakeholders. External stakeholder management in DBFM projects is based on a contractual division of risks and responsibilities between the partners. However, it is clear from the literature that the contract does not guarantee successful stakeholder management. Relational aspects are important. Little research has been done, however, into the interplay of contractual and relational aspects in achieving successful stakeholder management. This article addresses this research need. A comparative case study was conducted into the PPP projects A9 Gaasperdammerweg and A16 Rotterdam. The study first shows that sanctions, when combined with a relational approach, have a positive effect on the relationships with stakeholders. Second, external stakeholder management cannot be simply outsourced to the private partner and continuous involvement of the public partner is important for success.


Sander Philips MSc
Sander Philips MSc volgde op het moment van schrijven de double degree master Environmental and Infrastructure Planning (Rijksuniversiteit Groningen) en Water and Coastal Management (Universität Oldenburg). Inmiddels is hij afgestudeerd.

Ir. Bert de Groot
Ir. Bert de Groot is senior adviseur projectbeheersing bij Rijkswaterstaat, ministerie van Infrastructuur en Waterstaat, en external PhD bij de Rijksuniversiteit Groningen, faculteit Ruimtelijke Wetenschappen, basiseenheid Planologie.

Dr. Stefan Verweij
Dr. Stefan Verweij is universitair docent infrastructuurplanning, governance en methodologie aan de Rijksuniversiteit Groningen, faculteit Ruimtelijke Wetenschappen, basiseenheid Planologie.
Thema-artikel

Het manische karakter van commerciële vastgoedprojecten in een kwetsbare publieke context

Gesprek met onderzoeksjournalist Vasco van der Boon

Tijdschrift Bestuurskunde, Aflevering 1 2021
Trefwoorden managerial mania, prestigious real estate projects, commercial real estate, integrity issues, vulnerable public context
Auteurs Dr. Meike Bokhorst en Dr. Wouter Jan Verheul
SamenvattingAuteursinformatie

    To get a better understanding of the maniac mechanism that can take place behind the scenes of prestigious projects, we need to further explore practices within the world of commercial real estate that are usually hidden from the public, including public administration. This article presents a conversation with a Dutch research journalist that became famous after his bestseller books about real estate fraud, and his hundreds of national newspaper articles about all kinds of integrity issues. This article delivers insights in the maniac character of commercial real estate within a vulnerable public context. The article demonstrates cases of fraudulent private entrepreneurs and public officials, examples of blind spots in the public management of urban projects that are developed in partnership with commercial real estate firms, and also cases of public failure in preventing integrity issues.


Dr. Meike Bokhorst
Dr. A.M. Bokhorst is senior onderzoeker bij de Wetenschappelijke Raad voor het Regeringsbeleid (WRR) en is tevens verbonden aan de Universiteit Utrecht.

Dr. Wouter Jan Verheul
Dr. W.J. Verheul is universitair docent en onderzoeker aan de vakgroep Management in the Built Environment van de Technische Universiteit Delft en is tevens bestuurskundig adviseur te Rotterdam.
Artikel

Het prestatievoordeel van publiek-private samenwerking

Een analyse van transportinfrastructuurprojecten in Nederland

Tijdschrift Beleid en Maatschappij, Aflevering 3 2020
Trefwoorden Public-Private Partnerships (PPPs), Cost Performance, Time Performance, Netherlands, Principal-Agent Relationships
Auteurs Dr. Stefan Verweij, Dr. Ingmar van Meerkerk en Prof. dr. ir. Wim Leendertse
SamenvattingAuteursinformatie

    Compared to regular contracts, infrastructure development and management through Public-Private Partnerships (PPPs) is expected to lead to better cost and time performance. However, the evidence for this performance advantage of PPPs is lacking. This article analyzes the performance differences of projects with a Design-Build-Finance-Maintain (DBFM) contract (a type of PPP) and a Design-and-Construct (D&C) contract. Project performance data were collected (N = 65) from the Project Database of Rijkswaterstaat and analyzed using non-parametric tests. Rijkswaterstaat is the executive agency of the Ministry of Infrastructure and Water Management. The results show that DBFM-projects have a significantly higher cost performance than D&C-projects. In particular, DBFM-projects have less additional costs related to technical necessities in the implementation phase. Regarding time performance, DBFM-projects seem to perform better although the difference with D&C-projects is not statistically significant. The article discusses explanations for the performance advantage of PPPs, rooted in principal-agent theory. From this discussion, an agenda is presented for further research into the performance advantage of Public-Private Partnerships.


Dr. Stefan Verweij
Dr. Stefan Verweij is universitair docent infrastructuurplanning, governance en methodologie aan de Rijksuniversiteit Groningen, faculteit Ruimtelijke Wetenschappen, basiseenheid Planologie.

Dr. Ingmar van Meerkerk
Dr. Ingmar van Meerkerk is universitair docent bestuurskunde aan de Erasmus Universiteit Rotterdam, School of Social and Behavioural Sciences, afdeling Bestuurskunde.

Prof. dr. ir. Wim Leendertse
Prof. dr. ir. Wim Leendertse is bijzonder hoogleraar management in infrastructuurontwikkeling aan de Rijksuniversiteit Groningen, faculteit Ruimtelijke Wetenschappen, basiseenheid Planologie. Ministerie van Infrastructuur en Waterstaat, Rijkswaterstaat, Grote Projecten en Onderhoud.

    Governance is a human activity and is therefore unquestionably about relationships. Relationships between public and private parties. Relationships in existing steering-oriented structures (the political administrator as guardian, magistrate) and also relationships in new forms of cooperation that are often focused on good relationships (government participation). Public-private partnerships are inevitably accompanied by conflicting interests that place different demands on interactions. One-size-fits-all does not fit there, but customization is required, with constant alignment with what is – and what is not (yet). And so the ability to make contact requires much more attention, and from there to explore and grasp perspectives. How do you work on the tensions that you find on your way? It is there that the method of communication influences how the process of cooperation and steering proceeds. This is not a matter of whether-or, but and-and. Both perspectives are characterized by a different relationship with those involved and a different way of contact and interaction. This article focuses on contact from a collaborative perspective. The classical administrative side already has a rich history, while the cooperation side is often still an unknown and unexplored territory. The central question is: how can you, as a director and public professional, deliver tailor-made solutions and therefore adapt to complex tasks? The authors look at complex situations from a communicative perspective and they introduce ‘appreciative communication’ as the art of aligning with what really moves people, as a frame of view of the inconvenience caused by the differences present. They highlight a number of generic tensions that can arise in cooperation situations. A case study into the approach to regional innovation in the field of mobility serves as an illustration.


Dr. Els van der Pool
Dr. E.M.C. van der Pool is lector Human Communication Development bij de Hogeschool van Arnhem en Nijmegen (HAN).

Dr. Guido Rijnja
Dr. G.W. Rijnja is adviseur communicatiebeleid bij de Rijksvoorlichtingsdienst, Ministerie van Algemene Zaken.
Artikel

Slimme sturing van publiek-private samenwerking bij publieke infrastructuur

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden Public private partnership, DBFM(O)-contracts, Public infrastructure projects, Relational contracting
Auteurs Joop Koppenjan, Erik Hans Klijn, Rianne Warsen e.a.
Samenvatting

    In the Netherlands, the Dutch government public private partnerships (PPP) using DBFMO contracts has become the default option for realizing complex public infrastructures. DBFMO contracts imply the integrated outsourcing of the design (D), building (B), financing (F), the maintenance (M), and also often the exploitation (O) of projects to private actors. The general idea is that by bundling public and private resources, the increasing complexity of today’s public infrastructure projects can be tackled more easily. However, reality is contumacious. As a consequence of several problems related to DBFMO collaborations, the Dutch highway and water management agency Rijkswaterstaat and several private actors recently put forward a new market vision. This vision is a call to reinvent the dominant collaboration practice between public and private actors: relational aspects should be central. In managing projects, more attention should be given to the quality of relations, attitudes, openness and trust. Recent research confirms that the success of DBFMO projects is not only contingent on contractual aspects but also, and maybe even more importantly, on relational aspects. Smart governance involves a shift from the current dominant financial economic-oriented contractual approach to PPP towards a more sociologically inspired relational form of governance.


Joop Koppenjan

Erik Hans Klijn

Rianne Warsen

José Nederhand
Article

TTIP, business as usual?

Europees handelsbeleid en zijn democratische legitimiteit

Tijdschrift Res Publica, Aflevering 2 2018
Trefwoorden Democratic legitimacy, input legitimacy, throughput legitimacy, European Union, trade policy, TTIP
Auteurs Joke Matthieu
SamenvattingAuteursinformatie

    The Transatlantic Trade and Investment partnership (TTIP) can be considered a game changer among trade agreements. TTIP not only aims to shape tomorrow’s trade policy, but has also had a huge influence on the democratic legitimacy of the EU. Based on recent literature on democratic legitimacy in the EU, this paper studies how the TTIP negotiations score in terms of input and throughput legitimacy. Our results show that these negotiations have had their fair share of problems, such as the disproportionally large influence of corporations and a lack of transparency and accountability. However, these legitimacy problems occurred mainly in the first months of the negotiation process. Due to large scale protests and critiques from civil society, measures were taken to boost the legitimacy of the process.


Joke Matthieu
Joke Matthieu studeerde politieke wetenschappen aan de Vrije Universiteit Brussel (VUB) waar ze in 2016 afstudeerde met grootste onderscheiding. Voor haar masterproef onderzocht ze de democratische legitimiteit van de TTIP-onderhandelingen en daarvoor kreeg ze de prijs voor de beste masterproef van de faculteit Economische en Sociale wetenschappen. Ze zette haar academische carrière verder aan de VUB, waar ze momenteel werkt als onderwijsassistent en doctoraatsonderzoeker. Haar voornaamste onderzoeksinteresses zijn democratische innovatie, politieke socialisatie en burgerschap. Ze bereidt momenteel een doctoraat voor over de effecten van deliberatie op het burgerschap van jongeren.
Artikel

Particuliere uitbesteding van gemeentelijke handhavingstaken

Wat levert het de lokale overheid op?

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden Municipal law enforcement, Outsourcing, Local government
Auteurs Ronald van Steden, Leon Stougie en Dylan van Veldhoven
Samenvatting

    Various Dutch municipalities hire municipal law enforcement officers from private security companies. This process of outsourcing sometimes meets political resistance, because safety and security are central tasks of government that should not be carried out by commercial parties. At the same time, little is known about the actual pros and cons of private law enforcement officers in relation to their public colleagues. From the literature we expect differences in cost, flexibility, local knowledge, professional autonomy, job satisfaction and cooperation with the police. Our empirical research shows that these differences are smaller than initially assumed. Private law enforcement officers work longer hours under more or less the same working conditions (salary) as public law enforcement officers. Their turnover rate is also higher compared to public law enforcement officers, because of their lower career expectations. Overhead costs, including the costs of outsourcing processes, remain unknown.


Ronald van Steden

Leon Stougie

Dylan van Veldhoven
Artikel

Effectieve regionale netwerken

Een onderzoek naar top-down gestimuleerde netwerken op onderwijs- en arbeidsmarktgebied

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2017
Auteurs Dr. Esther Klaster
SamenvattingAuteursinformatie

    Regional networks are often used by the central government in the Netherlands as a way of translating national purposes into regional action. At the same time regional networks increasingly arise from the bottom up. In short, it gets busy in the region. This article describes research on regional networks encouraged by the national government to handle complex issues in the domain of education and the labor market. The central question of this article is the way in which stimulating regional cooperation can be used effectively by the central government. Thirteen networks are studied with the help of interviews, questionnaires and data from social networks. The research findings show that in these networks that are encouraged from the top down, there is a tension between achieving short-term results and building cooperative relations, and that a sense of urgency in the region is an important prerequisite for success. This calls for more bottom-up co-determination of the policy agenda and the pace. In addition, there appeared to be a strong overlap between seemingly separate networks, thematically as well as in terms of staffing, which again offers opportunities for creating synergy. The findings call for using these ‘meta networks’ in the formation of networks. Both notions lead to some strategies for the effective use of regional networks.


Dr. Esther Klaster
Dr. E. Klaster is adviseur bij het adviesbureau Common Eye. Daarvoor werkte ze als onderzoeker en adviseur bij B&A. In 2015 promoveerde ze cum laude aan de Universiteit Twente.

    Last year the first Dutch municipalities declared themselves TTIP-free and the list is growing. The count now stands at 27 Dutch municipalities, three Dutch provinces and two Dutch water boards. TTIP means that foreign companies can be confident that investments in a host country are secure and cannot simply be eliminated or nullified. But what if investments are at odds or will be become at odds with measures a government has taken or intends to take, for example to protect the environment? Does the government still have that freedom under TTIP? Or is it only if it is prepared to pay large amounts of money? Comparable practices show that it may involve significant amounts of money. What can we expect from TTIP in this respect? The question central in this essay is if and, if so to what extent, does the investment protection that TTIP offers, in combination with the arbitration that is foreseen in the treaty, impede local authorities in taking decisions in the general interest.


Prof. mr. dr. Helen Stout
Prof. mr. dr. H.D. Stout is hoogleraar Juridische aspecten van hybride organisaties aan de Erasmus School of Law van de Erasmus Universiteit Rotterdam en redacteur van Bestuurswetenschappen.

Dr. Alexandre Afonso
Dr. Alexandre Afonso is assistant professor aan de Universiteit van Leiden.

Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de opleiding European Public Administration aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.
Artikel

Sturing van warmtenetten: naar een typologie van governance-structuren van warmte-infrastructuren

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2016
Auteurs Dr. Maurits Sanders, Mr. Anne Veerle Brunnekreef en Prof. mr. dr. Michiel Heldeweg
SamenvattingAuteursinformatie

    A promising option in energy transition is a more efficient use of heat by linking local heating projects to a regional infrastructure. Although this is technologically feasible and the local officials are often benevolent, such projects only scantily get off the ground. The main challenge appears to be the aspect of the appropriate type of governance for the design and use of regional heat networks. The authors of this article developed a governance-typology for heat networks. The aim of the typology is to help unravel the complexity in the planning of heat infrastructures, taking due account of some legal principles. This typology also enables to categorize heating projects. In this way it is possible to provide some insight in the influence of the stakeholders’ preferences on the governance of heat infrastructures. Barriers and opportunities can be reduced that may hinder or promote the use of waste heat. Local officials may use the information for preventing or breaking through deadlocks in the planning of heat infrastructures.


Dr. Maurits Sanders
Dr. M.P.T. Sanders is associate lector governance bij Saxion Hogescholen, kerndocent Publiek-Private Samenwerking bij de Nyenrode Business Universiteit en partner bij ResetManagement.

Mr. Anne Veerle Brunnekreef
Mr. A.V. Brunnekreef is docent rechten bij Saxion Hogescholen, aan de Academie Bestuur, Recht & Ruimte.

Prof. mr. dr. Michiel Heldeweg
Prof. mr. dr. M.A. Heldeweg is hoogleraar Law, Governance & Technology aan de Universiteit Twente.
Diversen: Rubrieken

Publiek-private samenwerking in Nederland en Vlaanderen: een review van veertien proefschriften

Tijdschrift Bestuurskunde, Aflevering 2 2016
Trefwoorden Flanders, Netherlands, public-private partnerships (PPP), review
Auteurs Dr. Marlies Hueskes, Prof. dr. Joop Koppenjan en Prof. dr. Stefan Verweij
Samenvatting

    Public-private partnerships (PPPs) have attracted considerable attention in the Netherlands and Flanders, as witnessed by the recent wave of doctoral theses on this topic. This article presents a review of fourteen Dutch and Flemish doctoral theses, published in the period 2012-2015. The main purpose of the review was to examine what the theses’ most important findings and conclusions are. We found that they mainly focus on themes related to effectiveness, transaction costs, and legitimacy. However, although PPPs are often part of a debate between opponents and proponents, none of the studies found convincing arguments for or against the use of PPPs. Instead, most studies stressed the importance of contextual factors for the success of PPPs. The doctoral theses provided various valuable recommendations for practitioners regarding, e.g., the optimization of PPP procurement and the importance of soft management aspects such as collaborative working and process management. We observed that most theses studied PPPs by applying traditional theories and methods and that the majority focused on the early project phases of planning, procurement, and contracting. More research is needed into the later project phases. Finally, since the generalizability of the theses is limited, more programmatic, quantitative, and (international) comparative research is required.


Dr. Marlies Hueskes

Prof. dr. Joop Koppenjan

Prof. dr. Stefan Verweij

    In the safety domain important developments are currently taking place concerning the way in which administrative and tactical operations are dealt with in crises. It is characteristic for the approach that cooperation in chains and networks is increasingly needed to arrive at a suitable approach. In this essay, the authors analyse two subdomains in two concrete cases on how cooperation between several parties takes shape and functions. For that purpose, they differentiate between acute and non-acute crises. In the subdomain ‘acute crises’, they have chosen the case of the Dutch town Moerdijk (the fire at the Chemie-Pack company in 2011). In the subdomain of non-acute crises, they focus on community safety partnerships (‘Veiligheidshuizen’), especially on the community safety partnership in the Dutch province of Friesland (‘Veiligheidshuis Friesland’). In both subdomains the establishment of a good basic cooperation and leadership structure appears to be of prime importance. From there it is necessary to respond in a flexible manner (to be able to execute custom-made work). Within that framework, the capacity may develop to arrange a well-structured and effective cooperation at the operational level (ad hoc in acute crises), to monitor progress properly and to carry out targeted interventions if the developments in the situation ask for these interventions. A good knowledge of each other’s frame of reference is necessary to make this work, so that a maximum level of integration in the approach is achieved.


Dr. Jelle Dijkstra
Dr. J.H. Dijkstra is lector Persoonlijk Leiderschap & Innovatiekracht aan het Instituut voor Economie & Management (ECMA) van de NHL Hogeschool te Leeuwarden.

Dr. Marc Jacobs
Dr. M.A. Jacobs is voormalig districtschef bij de politiekorpsen Utrecht en Leeuwarden, senior docent en onderzoeker Integrale Veiligheid aan de Thorbecke Academie te Leeuwarden.

Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de opleiding European Public Administration aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.
Artikel

Gezocht: Burgerparticipatie (voor vaste relatie)

Een vergelijkende gevalsstudie naar 26 lokale netwerken in het sociale domein in de regio Arnhem

Tijdschrift Bestuurskunde, Aflevering 1 2016
Trefwoorden citizen participation, co-production, local networks, decentralization, collaboration
Auteurs Rigtje Passchier MSc en Dr. Jelmer Schalk
SamenvattingAuteursinformatie

    In 2015, Dutch local governments have become responsible for youth care, social welfare, employment and income assistance programs, as a result of decentralization. Many municipalities have set up service delivery networks and community teams, in which they collaborate with healthcare providers and civic organizations to build integrated care services. It is assumed that these networks will improve outcomes in terms of enhanced people’s self-reliance and healthcare cost control; by operating close to citizens they are in a position to know the client, activate a client’s social network and mobilize specialized professional expertise if necessary. However, a comparative case study of 26 emerging local networks in the Arnhem area indicates that healthcare providers use the networks mainly for presentation purposes in an effort to secure business continuity, that the role of local governments is fuzzy, and that citizen participation only thrives when actively encouraged in a climate of trust.


Rigtje Passchier MSc
R. Passchier MSc is interim manager voor de publieke zaak en promovenda aan de Universiteit Leiden.

Dr. Jelmer Schalk
Dr. J. Schalk is universitair docent aan de Universiteit Leiden.

    Since 2001, the Dutch province of Overijssel has had its own knowledge centre focusing on urban society, called the ‘KennisInstituut Stedelijke Samenleving’ (KISS), alongside national knowledge centres. This essay gives an overview of some relevant KISS meetings devoted to a many kinds of citizen participation. The overview is based on reports made by the author himself. Examples of citizen participation are: the new styles of neighbourhood governance, citizen participation through neighbourhood budgets, the strength of the city and location-based leadership, innovative urban renewal and the promotion of citizen initiatives in the province of Overijssel. Examples are not only from the province of Overijssel (situated in the east of the Netherlands), but also from other parts of the Netherlands and other countries (Flanders, United Kingdom, United States and all over the world). The subject of citizen participation (in connection with urban renewal and administrative leadership) enjoys an ever-increasing popularity as is shown by the number of KISS meetings devoted to this subject.


Dr. Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de opleiding European Public Administration aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.
Artikel

Access_open Publiek en privaat: een spannende relatie in de bouw- en infraketen

Reflectie op inrichten, aanbesteden en uitvoeren van DBFM(O)-projecten

Tijdschrift Beleidsonderzoek Online, oktober 2015
Auteurs Frits Verhees, Alfons van Marrewijk, Wim Leendertse e.a.
SamenvattingAuteursinformatie

    De Nederlandse rijksoverheid maakt steeds meer gebruik van DBFM(O)-contracten om grootschalige bouw- en infraprojecten te ontwikkelen en te realiseren (DBFM(O) staat voor Design, Build, Finance, Maintain en eventueel Operate). De organisatie en inrichting van deze contracten en projecten zijn ‘als vanzelfsprekend’ gegroeid en gestandaardiseerd, veelal gebaseerd op de internationale praktijk en buitenlandse voorbeelden. Dit artikel zet uiteen hoe DBFM(O)-projecten georganiseerd en gestructureerd worden door publieke en private partijen. Uit internationaal onderzoek blijkt dat de resultaten wisselend zijn, maar de potentiële voordelen van DBFM(O) zijn groot. Deze potentie blijkt uit de eerste praktijkervaringen in Nederland, maar we kennen inmiddels ook de eerste negatieve gevolgen voor betrokken risicodragende partijen. We onderscheiden bij DBFM(O) zes ‘conventies’ met onderliggende spanningen waar praktijk en wetenschap, in de Nederlandse verhoudingen, kritisch op zullen moeten reflecteren.


Frits Verhees
Frits Verhees is docent honorair Planologie aan de Rijksuniversiteit Groningen en tendermanager bij Heijmans.

Alfons van Marrewijk
Alfons van Marrewijk is bijzonder hoogleraar Bedrijfsantropologie, gericht op Publiek-Private Samenwerking, aan de Vrije Universiteit Amsterdam.

Wim Leendertse
Wim Leendertse is universitair hoofddocent Planologie aan de Rijksuniversiteit Groningen en projectmanager bij Rijkswaterstaat.

Jos Arts
Jos Arts is bijzonder hoogleraar Milieu- en Infrastructuurplanning aan de Rijksuniversiteit Groningen en topadviseur bij Rijkswaterstaat.
Artikel

Publiek-Private Samenwerking

Een reparatiestrategie voor falende ordeningsvormen

Tijdschrift Bestuurskunde, Aflevering 3 2014
Trefwoorden Public-private partnerships, governance arrangements, public values
Auteurs Dr. Maurits Sanders
SamenvattingAuteursinformatie

    Government employs Public-Private Partnerships as a remedial strategy directed at compensating for failures that typically occur in pure market arrangements, networks or pure hierarchical government settings. It is then possible to engage in Public-Private Partnerships corresponding with the three basic forms of social organization: market, network and government. The distinction between: (1) market-PPP, (2) network-PPP and (3) public authority-PPP is elaborated.


Dr. Maurits Sanders
Dr. M.Ph.Th. Sanders is als hoofddocent bestuurskunde verbonden aan Saxion. Hij is tevens executive director van het Netherlands Institute of Government (NIG).
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