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Artikel

Diversiteit en inclusie bij de rijksoverheid: met beleid vooruit

Tijdschrift Beleid en Maatschappij, Aflevering Online First 2021
Trefwoorden diversity, inclusion, culture, leadership, public sector
Auteurs Saniye Çelik
SamenvattingAuteursinformatie

    The Dutch public sector wants to become more diverse and inclusive, which seems necessary for the legitimacy and confidence of the government. This explorative study took place within two Dutch national government departments and shows how scientific insights into diversity and inclusion are reflected in government practice. Four results can be derived from this study: (1) The sense of urgency around diversity and inclusion has a stimulating effect, but the embedding of the theme into both departments deserves attention. (2) There is a wealth of perspectives and interventions, but hardly any attention to the connection with society. (3) The themes of leadership and inclusion should be higher on the agenda. (4) Psychological security determines an inclusive culture.
    Important conclusions and recommendations are:

    • Formulate a clear vision of diversity and inclusion, and involve the entire organisation in the approach.

    • Strengthen an inclusive culture, and invest in inclusive leadership.

    • Promote diversity at the top of the organisation.

    Notably, the influx of diversity in the workforce is still the priority of many public organisations. However, the flow and retention of these employees needs more attention. There lies an important task for executives. These conclusions and recommendations form a basis for organisations that want to move forward with policies and interventions on diversity and inclusion.


Saniye Çelik
Dr. Saniye Çelik is lector diversiteit aan de Hogeschool Leiden en opleider aan de Universiteit Leiden. www.hsleiden.nl/diversiteit.

Rik Reussing
Dr. G.H. Reussing is onderwijscoördinator van de joint degree Public Governance across Borders aan de Universiteit Twente en redactiesecretaris van Bestuurswetenschappen.

    Dutch municipalities and provinces have been obliged to have an audit office or audit office function for about 20 years. How does the audit office work nowadays and what contribution does it make to decentralized administration? That is the question at the center of this article. To this end, the authors list the available knowledge about audit offices or committees and present the results of their own analysis of 982 audit reports from 234 audit offices or committees from 308 Dutch municipalities. The audit office or committee has been institutionalized in the vast majority of municipalities and in all provinces. Council members are increasingly less likely to (also) be members of this board and the output has increased slightly from approximately one to an average of one and a half surveys per year. Where initially mainly business management-oriented subjects were examined, some broadening to more policy-related themes has taken place. Municipal councilors are quite satisfied with their audit office or committee. At the same time, the actual social effects of policy are rarely measured in audit institutions. Moreover, council members make little use of audit reports in controlling the municipal board, and audit offices or committees also add little to their framework-setting role. Little is known about the extent to which the research of the audit offices makes a more objective contribution to the administration and strengthening of the functioning of the municipal council, which is also a theme for future research.


Klaartje Peters
Prof. dr. K. Peters is zelfstandig onderzoeker en publicist en bijzonder hoogleraar Lokaal en regionaal bestuur aan de Universiteit Maastricht; zij is voorzitter van de Rekenkamer Venlo en rekenkamerdirecteur in Beuningen, en redactielid van Bestuurswetenschappen.

Sabine van Zuydam
Dr. S. van Zuydam is onderzoeker bij Necker van Naem en is verbonden aan de Universiteit Twente; daarnaast is zij (plaatsvervangend) voorzitter van verschillende rekenkamercommissies en redactielid van Bestuurswetenschappen.

    In the more than 15 years that decentralized audit offices have existed in the Netherlands, little attention has been paid to the research methods they use. This article focuses on how the research methods used by decentralized audit offices have developed and to what extent they use new technology. New technology has changed a lot in 15 years, which offers new possibilities for research, but also raises new questions. Based on an empirical analysis of audit reports, it can be concluded that decentralized audit offices adopt a standard approach to document and file analysis and interviews, with only limited application of innovative technology. On the basis of a theoretical exploration of the relevant literature and a simple qualitative analysis of research by the Netherlands Court of Audit and the Rathenau Institute, a framework has been developed in which the opportunities and risks of the application of new technology in decentralized audit office research are described. This can provide a handle for future application. Decentralized audit offices can use this for (more) reflection on their research methods and innovation, in order to develop to maturity while remaining young.


Ard Schilder
Dr. N.A.C. Schilder is directeur-bestuurder van de Zuidelijke Rekenkamer.

Isabelle Fest
I. Fest MA is promovendus bij de Universiteit Utrecht, waar zij onderzoek uitvoert naar de toepassing van algoritmen bij de Nationale Politie.

Erik Schurer
E. Schurer MSc is als onderzoeker verbonden aan de Zuidelijke Rekenkamer.

    The impact of audit office reports has received little attention in the scientific literature. In this article, various forms of impact have been distinguished with the help of Public Administration literature and factors that promote the use of evaluations have been distinguished. This theoretical framework was subsequently used for empirical research into the effect of audit office research. The extent to which the recommendations have had an impact was investigated in 20 Dutch municipalities with the aid of impact reports from audit institutions. Out of 176 publications, 94% of the 1216 recommendations were adopted by the city council. This means that the procedural impact is high. Of the 731 recommendations that could be checked at 17 municipalities, the local audit offices report that 58% had been fully implemented, 19% partially and 15% not or not tackled differently. The three categories of success factors from the scientific literature were visible in the practice of the audit offices. This applies most strongly to impact factors related to evaluation quality, in particular the factors related to communications standards, clear recommendations, timeliness and relevance to the decision maker. As far as research and decision-making factors are concerned, the commitment of the organization and the political climate are the most important factors for audit institutions. Finally, the involvement of stakeholders promotes the impact as a catalyst. The article concludes with practical lessons for promoting the processing of audit reports.


Sjoerd Keulen
Dr. S.J. Keulen is specialistisch adviseur bij de Algemene Rekenkamer. Daarnaast is hij extern lid van de Rekenkamer Utrecht.
Thema-artikel

‘Verzelfstandiging van overheidsdiensten’: nog altijd actueel

Wetenschappelijke reflectie op ‘Verzelfstandiging van overheidsdiensten’ (1992)

Tijdschrift Bestuurskunde, Aflevering 2 2021
Auteurs Sandra van Thiel
Auteursinformatie

Sandra van Thiel
Prof. dr. S. van Thiel is hoogleraar Publiek Management bij Bestuurskunde aan de Erasmus Universiteit en de Radboud Universiteit. Zij doet al 25 jaar onderzoek naar uitvoerings organisaties.
Thema-artikel

Omwille van déjà vues in het toezicht

Praktijkreflectie op ‘Omwille van effectief toezicht’ (2002)

Tijdschrift Bestuurskunde, Aflevering 2 2021
Auteurs Pieter Welp
Auteursinformatie

Pieter Welp
Drs. P. Welp is als senior wetenschappelijk onderzoeker verbonden aan de Inspectieraad en was coördinator van het WRR-advies ‘Toezien op publieke belangen’ uit 2013.
Thema-artikel

Big data, grote vragen; een institutionele onderzoeksagenda

Tijdschrift Bestuurskunde, Aflevering 2 2021
Auteurs Hans de Bruijn en Haiko van der Voort
Auteursinformatie

Hans de Bruijn
Ten tijde van publicatie was prof. dr. J.A. de Bruijn hoogleraar aan de Technische Universiteit Delft.

Haiko van der Voort
Dr. H.G. van der Voort was universitair docent aan de Technische Universiteit Delft.
Thema-artikel

Het grotestedenbeleid: rijk en gemeenten

De verhoudingen in het openbaar bestuur

Tijdschrift Bestuurskunde, Aflevering 2 2021
Auteurs S.A.H. Denters, H.M. de Jong en O. van Heffen
Auteursinformatie

S.A.H. Denters
Ten tijde van publicatie was dr. S.A.H. Denters werkzaam aan de Faculteit Bestuurskunde van de Universiteit Twente.

H.M. de Jong
Ten tijde van publicatie was prof. dr. H.M. de Jong werkzaam aan de Faculteit Bestuurskunde van de Universiteit Twente.

O. van Heffen
Ten tijde van publicatie was dr. O. van Heffen werkzaam aan de Faculteit Bestuurskunde van de Universiteit Twente.
Thema-artikel

Omwille van effectief toezicht

Reflecties op risico’s van een hype

Tijdschrift Bestuurskunde, Aflevering 2 2021
Auteurs P. van der Knaap, C.J.A.M. Termeer en M.J.W. van Twist
Auteursinformatie

P. van der Knaap
Ten tijde van publicatie was Dr. P. van der Knaap verbonden aan het ministerie van Financiën.

C.J.A.M. Termeer
Dr. ir. C.J.A.M. Termeer was programmamanager bij Sioo (interuniversitair centrum voor organisatie- en veranderkunde).

M.J.W. van Twist
Prof. dr. M.J.W. van Twist was bijzonder hoogleraar PPS aan de Universiteit van Nijmegen en directeur van Berenschot Procesmanagement.
Thema-artikel

De organisatie van de overheid: meer toeval dan blauwdruk

Praktijkreflectie op ‘Verzelfstandiging van overheidsdiensten’ (1992)

Tijdschrift Bestuurskunde, Aflevering 2 2021
Auteurs Roel Bekker
Auteursinformatie

Roel Bekker
Em. prof. mr. R. Bekker was van 1998-2007 secretaris-generaal van het ministerie van VWS en van 2007-2010 secretaris-generaal Vernieuwing Rijksdienst. Tevens was hij van 2007-2014 bijzonder hoogleraar Arbeidsverhoudingen publieke sector aan de Universiteit Leiden.
Thema-artikel

Waarom burgers coproducent willen zijn

Een theoretisch model om de motivaties van coproducerende burgers te verklaren

Tijdschrift Bestuurskunde, Aflevering 2 2021
Auteurs Carola van Eijk en Trui Steen
Auteursinformatie

Carola van Eijk
Ten tijde van publicatie werkte C.J.A. van Eijk MSc. (research) als promovenda bij het Instituut Bestuurskunde, Universiteit Leiden.

Trui Steen
Dr. T.P.S. Steen was universitair hoofddocent bij het Instituut Bestuurskunde, Universiteit Leiden en bij KU Leuven Instituut voor de Overheid.
Thema-artikel

Verzelfstandiging van overheidsdiensten

Tijdschrift Bestuurskunde, Aflevering 2 2021
Auteurs W.J.M. Kickert, N.P. Mol en A. Sorber
Auteursinformatie

W.J.M. Kickert
Ten tijde van publicatie was Prof. dr. W.J.M. Kickert hoogleraar bestuurskunde aan de Erasmus universiteit te Rotterdam.

N.P. Mol
Prof. dr. N.P. Mol was hoogleraar bedrijfskunde aan de KMA te Breda en universitair hoofddocent openbare financiën aan de Universiteit Twente.

A. Sorber
Drs. A. Sorber was hoofd van de afdeling Beleidsevaluatie en -instrumentatie van het ministerie van Financiën en ook secretaris van het bestuur van de Vereniging voor Bestuurskunde.
Thema-artikel

Wat motiveert burgers tot coproductie en burgerinitiatief?

Wetenschappelijke reflectie op ‘Waarom burgers coproducent willen zijn’ (2013)

Tijdschrift Bestuurskunde, Aflevering 2 2021
Auteurs Mirjan Oude Vrielink
Auteursinformatie

Mirjan Oude Vrielink
Dr. M.J. Oude Vrielink is onderzoeker bij Oude Vrielink Dienstverlening – Partner in kennis.
Article

Access_open An Actor Approach to Mediatization

Linking Politicians’ Media Perceptions, Communication Behaviour and Appearances in the News

Tijdschrift Politics of the Low Countries, Aflevering 1 2021
Trefwoorden mediatization, politicians, news media, media perceptions, news management
Auteurs Pauline Ketelaars en Peter Van Aelst
SamenvattingAuteursinformatie

    In the light of the broader debate on the mediatization of politics, this study wants to better understand how the media perceptions and media behaviour of politicians are related to their appearances in the news. We opt for an innovative actor-centred approach to actually measure the views and actions of individual politicians. We combine surveys conducted with 142 Belgian representatives with data on politicians’ external communication behaviour and on their appearances in television news, newspapers and news websites. The results show that media behaviour is not so much related to beliefs of media importance. We do find a significant positive relationship between strategic media behaviour and media attention suggesting that politicians who put in more effort appear more often in various news media. However, this positive relationship depends on the specific form of strategic communication and the political position of the legislator. Our study adds to the mediatization literature by showing how and when politicians are successful in obtaining media attention.


Pauline Ketelaars
Pauline Ketelaars was a postdoctoral researcher of the Fonds Wetenschappelijk Onderzoek (FWO). Her main research interests are political communication and social movements.

Peter Van Aelst
Peter Van Aelst is a research professor at the department of political science at the University of Antwerp and a founding member of the research group ‘Media, Movements and Politics’ (M2P). His research focuses on political communication. Corresponding author: peter.vanaelst@uantwerpen.be.
Article

Interest Representation in Belgium

Mapping the Size and Diversity of an Interest Group Population in a Multi-layered Neo-corporatist Polity

Tijdschrift Politics of the Low Countries, Aflevering 1 2021
Trefwoorden interest groups, advocacy, access, advisory councils, media attention
Auteurs Evelien Willems, Jan Beyers en Frederik Heylen
SamenvattingAuteursinformatie

    This article assesses the size and diversity of Belgium’s interest group population by triangulating four data sources. Combining various sources allows us to describe which societal interests get mobilised, which interest organisations become politically active and who gains access to the policy process and obtains news media attention. Unique about the project is the systematic data collection, enabling us to compare interest representation at the national, Flemish and Francophone-Walloon government levels. We find that: (1) the national government level remains an important venue for interest groups, despite the continuous transfer of competences to the subnational and European levels, (2) neo-corporatist mobilisation patterns are a persistent feature of interest representation, despite substantial interest group diversity and (3) interest mobilisation substantially varies across government levels and political-administrative arenas.


Evelien Willems
Evelien Willems is a postdoctoral researcher at the Department of Political Science, University of Antwerp. Her research focuses on the interplay between interest groups, public opinion and public policy.

Jan Beyers
Jan Beyers is Full Professor of Political Science at the University of Antwerp. His current research projects focus on how interest groups represent citizens interests and to what extent the politicization of public opinion affects processes of organized interest representation in public policymaking.

Frederik Heylen
Frederik Heylen holds a PhD in Political Science from the University of Antwerp. His doctoral dissertation addresses the organizational development of civil society organizations and its internal and external consequences for interest representation. He is co-founder and CEO of Datamarinier.

    In this feature authors review recently published books on subjects of interest to readers of Beleid en Maatschappij.


Coen Brummer
Coen Brummer, MA MSc is directeur van de Mr. Hans van Mierlo Stichting, het wetenschappelijk bureau van D66. Tevens is hij verbonden aan de Rijksuniversiteit Groningen, waar hij een proefschrift schrijft over Samuel van Houten (1837-1930) en het Nederlands liberalisme.
Artikel

Rebel-leren: hoe een rebelse sector tot lerend verantwoorden komt

Tijdschrift Beleid en Maatschappij, Aflevering 2 2021
Trefwoorden quality of care, rebels, accountability, organization/sector learning
Auteurs Annemiek Stoopendaal en Wilma van der Scheer
SamenvattingAuteursinformatie

    Healthcare is often dominated by the curative domain. Yet, for a new way of improving of and accounting for quality of care, we have to shift our focus to the care for people with disabilities. Since long, quality of care is translated into performance indicators and standards. This reductive way of measuring quality was pursued for the entire healthcare sector. Where this might fit in with hospital care, it was experienced as constraining in care for the disabled. In this sector it was seen as a poor representation of the plurality of healthcare provision. A number of ‘quality rebels’ aimed to create a more suitable and rich Quality Framework for the sector, with attention for objective, subjective and intersubjective dimensions of care. In this article, we analyze the way in which the sector has realized this aim, and we show how this rebellious sector succeeded in transforming the idea of accountability for quality of care, by emphasizing on the reflection and learning processes that take place at all levels of the sector, and beyond. A new approach which requires a continuous cycle of disrupting, creating, and maintaining institutionalized patterns of thinking and doing. It requires ‘rebel learning’.


Annemiek Stoopendaal
Dr. Annemiek Stoopendaal is organisatieantropoloog en universitair docent/senior onderzoeker, Erasmus School of Health Policy & Management, sectie Health Care Governance aan de Erasmus Universiteit Rotterdam.

Wilma van der Scheer
Dr. Wilma van der Scheer is gezondheidswetenschapper, directeur van het Erasmus Centrum voor Zorgbestuur en leider van de academische werkplaats zorgbestuur, Erasmus Centrum voor Zorgbestuur aan de Erasmus Universiteit Rotterdam.
Artikel

Regels breken in het belang van de burger

Van rebelse leidinggevende naar rebelse professional?

Tijdschrift Beleid en Maatschappij, Aflevering 2 2021
Trefwoorden leadership, pro-social rule breaking, red tape, purpose-driven work, professionals
Auteurs Bernard Bernards en Eduard Schmidt
SamenvattingAuteursinformatie

    The recent decentralization of many healthcare and welfare responsibilities from the national to the municipal level in the Netherlands was aimed at reducing unnecessary bureaucracy and giving discretion to the professional. However, this is not (yet) fully achieved. Therefore, calls have been made for more purpose-driven organizations. Pro-social rule breaking, which refers to acts of rule breaking motivated by the benefits that this creates for citizens, might be a way to make organizations more focused on their organizational purpose. Since little is known about the antecedents of pro-social rule breaking, this article looks at the possible effects of red tape and supportive leadership on pro-social rule breaking behavior of professionals. Based on a quantitative large-n study of professionals in the social domain, the results show that red tape significantly affects pro-social rule breaking. Stimulating leadership does not affect pro-social rule breaking behavior, which may be caused by the fact that intended leader support is not be perceived that way by the professional. The article concludes with a discussion on the desirability of rule breaking in a public sector context, followed by practical implications and further avenues for researchers.


Bernard Bernards
Bernard Bernards, MSc MA is promovendus bij het Instituut Bestuurskunde, Universiteit Leiden.

Eduard Schmidt
Dr. Eduard Schmidt is universitair docent bij het Instituut Bestuurskunde, Universiteit Leiden.
Artikel

Rebellerende zorgprofessionals

Improviseren met regels, passie en verantwoording

Tijdschrift Beleid en Maatschappij, Aflevering 2 2021
Trefwoorden healthcare rebels, administrative burden, quality of care, etnography, accountability
Auteurs Iris Wallenburg, Hester van de Bovenkamp, Anne Marie Weggelaar-Jansen e.a.
SamenvattingAuteursinformatie

    Bureaucracy and ‘red tape’ are seen as a main annoyance in healthcare practice. ‘Rules’ like guidelines and performance indicators would withdraw professionals from their real work, that is, helping patients. However, rules may also improve quality of care if they foster high quality practices. In this research, we explore how healthcare rebels deal with rules in their everyday work: how rebels ignore, engender and bend rules to build new environments for doing good care. Drawing on ethnographic research in three hospitals in the Netherlands (2017-2018), we reveal how rebels build and care for clinical microsystems containing their own clinical unit and related contexts (e.g. pharmaceutical suppliers, ICT companies, primary care) to evoke alternative and situated practices of good care delivery – i.e. focusing on quality of life and person-centred care. Rebels enact mechanisms of decoupling and recoupling to disconnect rules that embark on good care in specific patient situations, and build new routines that foster good care. However, such caring practices are hard to generalize as they often occur ‘under the radar’ and hence remain hardly noticed to the outside world. We argue that through revising accounting processes, and paying more attention to narratives of good care, more convenient quality systems could be found.


Iris Wallenburg
Dr. Iris Wallenburg is universitair hoofddocent, sectie Health Care Governance, Erasmus School of Health Policy & Management aan de Erasmus Universiteit Rotterdam.

Hester van de Bovenkamp
Dr. Hester van de Bovenkamp is universitair hoofddocent, sectie Health Care Governance, Erasmus School of Health Policy & Management aan de Erasmus Universiteit Rotterdam.

Anne Marie Weggelaar-Jansen
Dr. Anne Marie Weggelaar-Jansen, MCM is universitair docent, sectie Health Services Management and Organization, Erasmus School of Health Policy & Management aan de Erasmus Universiteit Rotterdam.

Roland Bal
Prof.dr. Roland Bal is hoogleraar beleid en bestuur van de gezondheidszorg, sectie Health Care Governance, Erasmus School of Health Policy & Management aan de Erasmus Universiteit Rotterdam.
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