Zoekresultaat: 144 artikelen

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Thema-artikel

Voorbij Public Administration en New Public Management

Zuid-Afrika op zoek naar een nieuwe inrichting van publieke voorzieningen

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden new public management, networked governance, learning governance, service provision
Auteurs Prof. dr. Hans Bossert en Prof. dr. Martijn van der Steen
Samenvatting

    South Africa underwent an unprecedented transition in 1994. The country changed from the Apartheid regime into a system founded on the principles of the rule of law and equal treatment for all. Along with this political regime change, a wide range of social rights were included in the Constitution, which grants al citizens a constitutional right to a wide range of social services. Moreover, the system of governance and organisation of services was designed according to the latest insights from the then emerging new public management paradigm. Now, twenty years later, the system is crumbling; many of the basic services are not properly provided to citizens. Partly, this is a consequence of a basic absence of integrity in parts of the political class and in elements of the civil service. However, as we illustrate in a case analysis of the Water Boards in the Western Cape Province, the problem is also a consequence of the design of the system of governance. The combination of unlimited constitutional access to services and a stringent regime of new public management principles in the organisation of service provision has led to a serious crisis of performance. Therefore, the solution for the problem may be to redesign the system according to other governance principles, such as learning governance and networked governance.


Prof. dr. Hans Bossert

Prof. dr. Martijn van der Steen
Thema-artikel

Strategische planning en fusies in Vlaamse gemeenten

Een essay over Vlaamse ervaringen met New Public Management-hervormingen

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden new public management, local government, strategic planning, municipal mergers, Flemish municipalities
Auteurs Bert George PhD
Samenvatting

    In the past years, Flemish municipalities have been confronted with a plethora of new public management reforms. The two probably most salient reforms include the introduction of a strategic planning system entitled the policy and management cycle (PMC) as well as the provision of financial incentives for municipalities that undertake a merger. These reforms are not unique to the Flemish context. Indeed, similar reforms took place in the Netherlands, where policy and management instruments (PMI) – a strategic planning system – were introduced in the eighties and municipal mergers have been part of the political agenda for several decades. But similar reforms also took place in, for instance, the United Kingdom (i.e. the best value regime in 1999) as well as Denmark (i.e. the municipal mergers in 2007). In this essay, these Flemish reforms are critically evaluated, taking into account following question: which public values are triggered through these reforms, and what might this imply for the Flemish and Dutch local public sector? This essay uses new public governance principles such as strategic thinking and the learning organisation to answer this question.


Bert George PhD
Thema-artikel

Access_open De blik naar buiten: bestuurlijke verbouwingen in het buitenland

Tijdschrift Bestuurskunde, Aflevering 1 2019
Trefwoorden bestuurlijke hervormingen, bestuurlijke ontwikkeling, internationale vergelijking, New Public Management, New Public Governance
Auteurs Prof. dr. Joop Koppenjan en Dr. Willemijn Dicke
Samenvatting

    In this special issue, recent public sector reforms in South Africa, Denmark, Belgium, Mexico, Singapore and Denmark are analysed. Reforms in the public sector are by and large explained as a chronological development from traditional bureaucracy, via New Public Management to New Public Governance. This is also the way the many administrative reforms in the Dutch public sector are often explained.
    The articles give insight in the administrative developments in these countries and their background. They also offer the opportunity to make comparisons with administrative developments in the Netherlands, and to draw lessons. The analyses show that the dominant explanation of reforms in the public sector (from traditional bureaucracy, to New Public Management to New Public Governance) is helpful in making sense of administrative developments, but they put this explanation into perspective too.
    For the Dutch situation yet another insight came to light. We often complain that the Dutch processes are cumbersome, take long and involve many -if not all- stakeholders. A close reading of the contributions from abroad must inevitably change this pejorative view on our national sport: the cumbersome process provides valuable checks and balances, that will help to fight the drawbacks and risks that we have seen in the international cases.


Prof. dr. Joop Koppenjan

Dr. Willemijn Dicke

    ‘The Netherlands is a country of commissions. Some are useful: they draw up an analysis that clarifies, declares success or denounces failure’, as the author wrote in his PhD-thesis ‘Looking with strange eyes’ in 2014. This essay also deals with commissions. In the three decentralization operations in the Netherlands, a so-called social affairs advisory council has made its appearance in the Dutch municipalities. Advisory committees or councils play an important role in our political system. For a long time discussions have been held about the position of these advisory bodies and their added value for policy and stakeholders. This fits in with municipalities that are in full development with concepts such as self-management, co-creation and vital communities. Advisory councils want to know if their work matters. There may be growing disappointment about the effects of their advice. That feeling of disappointment is understandable. In 1979 Carol Weiss was rather negative at the time about the degree of utilization of research. In 1983 Arno Korsten put this into perspective: ‘The view that there is underutilization on a large scale requires revision. An important reason is the fact that applying research results is often not immediately and easily visible, neither for researchers involved nor for policy makers.’ Research is something other than advice, but the insights are a source of inspiration for the use of advice. An advisory council wants to increase the effectiveness of its advice. For that reason, in this essay an approach is developed that provides insight into the factors that determine the way in which and the extent to which the advice is used in political decision-making. With this insight, an advisory council for the social domain can strengthen the influence of its advice, as is expected.


Dr. Jean Schutgens
Dr. J.M.L.R. Schutgens is bestuurskundige en bestuurlijk vrijwilliger van het provinciaal Huis voor de Zorg in Limburg. Hij was gemeentesecretaris van Landgraaf in de periode 1992-2008.
Artikel

Diversiteit in bestuurskundig perspectief

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden diversity perspectives, interventions, public sector, business case, binding
Auteurs Dr. Saniye Çelik
Samenvatting

    In practice, diversity interventions do not always appear to be effective. One argument is that there is little or no match between the perspectives of public organizations on diversity and the interventions used. This article provides an overview of the underlying rationales for diversity policy and discusses the perspectives on diversity from the diversity literature, HRM, and management literature and how these overlap, complement each other and differ from each other. What these perspectives have in common is that they all emphasize the added value of diversity. In the diversity literature, the emphasis is on the four perspectives equality, legitimacy, creativity, and the labour market. HRM literature focusses on managing differences. In public administration, there is a shift from active representation by individuals to connecting by all employees. Furthermore, the binding perspective is gaining more and more importance in the public domain because it may be possible to close the gap between the government and its citizen. This perspective emphasizes the importance of the long-term relationship with citizens to strengthen the trust of citizens in the government for realizing social tasks and responsibilities. It makes diversity an issue for all employees. For Hassan and Havva, and also for Hans and Hanna.


Dr. Saniye Çelik
Artikel

Access_open Van toezicht op kwaliteit naar toezicht op bestuur

Ontwikkeling van bestuursgericht toezicht in semipublieke sectoren

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden Inspection, Governance, Semipublic sector, Quality improvement, Opportunities and risks
Auteurs Dr. Meike Bokhorst, Dr. Marieke van Genugten, Dr. Mirjan Oude Vrielink e.a.
Samenvatting

    In Dutch semi-public sectors of education, healthcare, and housing there is a tendency towards governance based inspection. The attention of inspectorates shifts from inspection on minimum quality standards to inspection on governance based quality improvement. The aim of this special issue is to learn more about the opportunities and risks of governance based inspection. The survey and sector articles show that governance based inspection (1) puts the responsibility of governors to stimulate quality on the agenda, (2) makes governors more aware of the quality targets they want to achieve within their organisations, and (3) has a deregulating effect. However, the risks are (1) reregulation via sector norms, (2) a lack of reality checks, and (3) a narrow focus on governors instead of the quality of public services. Consequently, inspectors have to learn new skills and competences. All in all, governance based inspection can complement but not replace other ways of inspection.


Dr. Meike Bokhorst

Dr. Marieke van Genugten

Dr. Mirjan Oude Vrielink

Prof. dr. Thomas Schillemans
Artikel

Access_open HASHTAG POLITIE

Hoe politieagenten omgaan met waardeconflicten die ontstaan door sociale media

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2018
Auteurs Prof. dr. Gjalt de Graaf en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Social media changes society and causes new dilemmas in local government. Little is known about the nature of these conflicts and the way government organizations deal with them. Therefore the authors of this article have carried out empirical research into the manner in which police officers deal with value conflicts concerning the use of social media. Their research shows that the well-known conflicts in the literature between effectiveness and efficiency and between effectiveness and legality were also dominant in this case, but that many more conflicts than are known from other studies concerned transparency and participation. In addition they discovered that the bias strategy was often used, which suggests that a conservative response is preferable in a situation with a lot of dynamics. In this way the research shows how government officials deal with the tension between a stable organization and a dynamic environment and look for appropriate forms of coping at this specific interface. The authors stress in their recommendations that the further strengthening of the learning ability of organizations deserves attention: not just to find the right way to deal with value conflicts, but to be able to find new ways to deal with the new conflicts that arise.


Prof. dr. Gjalt de Graaf
Prof. dr. G. de Graaf is hoogleraar Integriteit van Academisch Onderwijs aan de Faculteit der Sociale Wetenschappen van de Vrije Universiteit te Amsterdam en redacteur van Bestuurswetenschappen.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.
Artikel

Bekwaam, betrouwbaar en betrokken: over de eigenschappen die volksvertegenwoordigers en bestuurders waarderen in medebestuurders

Tijdschrift Bestuurskunde, Aflevering 3 2018
Trefwoorden credibility, political leadership, local government, excellence, the Netherlands
Auteurs Dr. Sabine van Zuydam, Dr. Niels Karsten, Drs. Hans Oostendorp e.a.
Samenvatting

    Credibility is an essential quality for executive politicians but cannot be taken for granted. The literature on political leadership suggests that credible politicians are competent, trustworthy, and caring. Existing studies, however, often do not take into account differences between various offices and tend to ignore the distinction between disparate layers of government. In this article, we analyze as yet unutilized data from local and provincial councilors’ and executives’ evaluations on the qualities they ascribe to their fellow executive politicians. The data were collected for the 2015 Best Dutch Executive election and covers almost all executives who were in office at the time. In contrast to what the existing literature often presumes, our secondary quantitative analysis of this data on 1,776 executives shows that there are significant differences in the qualities that are used to evaluate the most appreciated local and provincial chairpersons on the one hand, and the most appreciated executives on the other hand. Whereas municipal mayors and provincial King’s Commissioners are championed for being particularly caring and showing decisiveness, municipal aldermen and provincial executives are valued in particular for their expertise. This finding indicates that a politician’s credibility for his peers depends on his office as each position requires a particular set of qualities.


Dr. Sabine van Zuydam

Dr. Niels Karsten

Drs. Hans Oostendorp

Drs. Maarten Hoogstad

Frank van Kooten MSc

    Een lerende evaluatie combineert leren en verantwoorden. Deze methode past bij complexe beleidsopgaven, waar meerdere actoren en overheden bij betrokken zijn die een behoefte hebben om te leren van elkaars ervaringen. In de evaluatie van het Natuurpact is deze methode op nationale schaal voor het gedecentraliseerde natuurbeleid toegepast. Uit deze casus blijkt dat een succesvolle toepassing vraagt om een voortdurende en zorgvuldige aansluiting van het onderzoek op de beleidspraktijk. Dit is nodig voor het betrekken van en interactie met stakeholders, het combineren van leren en verantwoorden, de wetenschappelijke onafhankelijkheid, het bestuurlijk mandaat en de beheersbaarheid van het onderzoek.


Rob Folkert
Rob Folkert is projectleider van het project lerende evaluatie van het Natuurpact bij het PBL.

Lisa Verwoerd
Lisa Verwoerd is onderzoeker bij de VU en is betrokken bij het uitwerken en toepassen van het procesontwerp van de lerende evaluatie Natuurpact. Ze onderzocht de waarde van deze methode.

Femke Verwest
Femke Verwest is supervisor van project lerende evaluatie van het Natuurpact bij PBL.
Artikel

Access_open Wat maakt slimme sturing slim?

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden smart governance, hybrid governance, self-organization, adaptive capacity
Auteurs Prof. dr. Joop Koppenjan, Prof. dr. ir. Katrien Termeer en Dr. Philip Marcel Karré
Samenvatting

    Wicked problems ask for new, smart forms of governance beyond a singular focus on hierarchy, market or community. Based on the case studies presented in the individual articles of this special issue, this concluding article describes what smart governance could entail and discusses its strengths and weaknesses, both as a concept and a practical tool.


Prof. dr. Joop Koppenjan

Prof. dr. ir. Katrien Termeer

Dr. Philip Marcel Karré
Artikel

De dynamiek van slimme sturing voor de verduurzaming van handelsketens

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden smart governance, global value chains, Partnerships, voluntary sustainability standards
Auteurs Prof. dr. ir. Katrien Termeer, Dr. Hilde Toonen, Drs. Marcel Kok e.a.
Samenvatting

    Traditional state-centered governance systems have failed to effectively tackle the transnational problem of the sustainability of global value chains (GVCs). To fill this ‘institutional void’, industry and NGOs established a series of global partnerships that designed standards and certification schemes for global commodities. This paper uses different theoretical lenses to address the question as to what extent these arrangements can be evaluated as smart, and for what and for whom they are smart? Despite their relative success, these partnerships face some serious challenges. Consequently, smart governance also requires adaptiveness and the prevention of path dependencies.


Prof. dr. ir. Katrien Termeer

Dr. Hilde Toonen

Drs. Marcel Kok

Prof. dr. Esther Turnhout
Artikel

Slimme sturing van publiek-private samenwerking bij publieke infrastructuur

Tijdschrift Bestuurskunde, Aflevering 2 2018
Trefwoorden Public private partnership, DBFM(O)-contracts, Public infrastructure projects, Relational contracting
Auteurs Joop Koppenjan, Erik Hans Klijn, Rianne Warsen e.a.
Samenvatting

    In the Netherlands, the Dutch government public private partnerships (PPP) using DBFMO contracts has become the default option for realizing complex public infrastructures. DBFMO contracts imply the integrated outsourcing of the design (D), building (B), financing (F), the maintenance (M), and also often the exploitation (O) of projects to private actors. The general idea is that by bundling public and private resources, the increasing complexity of today’s public infrastructure projects can be tackled more easily. However, reality is contumacious. As a consequence of several problems related to DBFMO collaborations, the Dutch highway and water management agency Rijkswaterstaat and several private actors recently put forward a new market vision. This vision is a call to reinvent the dominant collaboration practice between public and private actors: relational aspects should be central. In managing projects, more attention should be given to the quality of relations, attitudes, openness and trust. Recent research confirms that the success of DBFMO projects is not only contingent on contractual aspects but also, and maybe even more importantly, on relational aspects. Smart governance involves a shift from the current dominant financial economic-oriented contractual approach to PPP towards a more sociologically inspired relational form of governance.


Joop Koppenjan

Erik Hans Klijn

Rianne Warsen

José Nederhand
Artikel

Waarderen of veroordelen?

De betekenis van kritische burgers die niet meepraten voor lokale participatieprocessen

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2018
Auteurs Drs. Christine Bleijenberg, Prof. dr. Noëlle Aarts en Dr. Reint Jan Renes
SamenvattingAuteursinformatie

    To be able to realize the ambitions of citizen participation, diversity of participants is a crucial condition. At the same time excluding groups of citizens, amongst them critical citizens, is inextricably linked with citizen participation. In this article in the series ‘Local democratic audit’, the authors wonder what the exclusion of critical citizens means for the process and outcome of citizen participation. Through two empirical studies during a spatial intervention in different municipalities in the Netherlands, they investigated how people involved in a participation process spoke about critical citizens and their manifestations. The results show that the way these critical citizens are discussed either legitimizes exclusion or questions it critically. The legitimization of exclusion is detrimental to the support for spatial intervention. The problematization of exclusion results in a responsive approach to critical citizens, which is beneficial for both the course of the participation process and for the support for the spatial intervention.


Drs. Christine Bleijenberg
Drs. C. Bleijenberg is promovendus aan de Radboud Universiteit Nijmegen en is verbonden aan het lectoraat Crossmediale Communicatie in het Publieke Domein van de Hogeschool Utrecht.

Prof. dr. Noëlle Aarts
Prof. dr. M.N.C. Aarts is hoogleraar Socio-Ecological Interactions aan het Institute for Science in Society (ISiS) van de Radboud Universiteit Nijmegen.

Dr. Reint Jan Renes
Dr. R.J. Renes is lector Crossmediale Communicatie in het Publieke Domein aan de Hogeschool Utrecht en universitair hoofddocent aan de Wageningen Universiteit.
Artikel

De redzaamheidsnotie als dekmantel

Tijdschrift Beleid en Maatschappij, Aflevering 2 2018
Trefwoorden (zelf)redzaamheid, Participatiesamenleving, Maatschappelijke onzekerheden, Verzorgingsstaat, Morele strijd
Auteurs Sjouke Elsman MSc
SamenvattingAuteursinformatie

    In recent years few political ambitions enjoyed so much political support as the striving to let the welfare state become more of a ‘participation society’. This ‘participation society’ should be a society with self-reliant citizens; before turning to the state for support, citizens should first of all look at their own capacities, and only in the last case ask the state for help. The premise is promising: collective well-being. However, the fundamental assumptions behind this notion do raise questions. This article argues that the notion for citizens to be self-reliant easily builds on questionable assumptions; these assumptions on the one hand raise hope for collective well-being, but on the other hand easily catalyze citizens’ contemporary uncertainties. It indeed is desirable to restate the relation between state and citizens, but the contemporary focus on citizens’ self-reliance should watch for building on unstable foundations to easily.


Sjouke Elsman MSc
Sjouke Elsman MSc is werkzaam aan de Vrije Universiteit Amsterdam, afdeling Bestuurswetenschappen & Politicologie.
Artikel

De participatiemythe; een drieluik over dubieuze beleidsassumpties

Tijdschrift Beleid en Maatschappij, Aflevering 2 2018
Trefwoorden politics of participation, policy assumptions,, societal resilience, Neoliberalism
Auteurs Prof. Willem Trommel
SamenvattingAuteursinformatie

    This article argues that the politics of participation, as it is currently implemented in Dutch society, departs from dubious policy assumptions. The main problems relate to a controversial idea of what societal resilience is about, which in turn is a side-effect of the neoliberal conception of man and society. In particular three policy assumptions seem contested, regarding respectively the self-governance norm, the required levels of trust, and the presence of a ‘loving culture’. While discussing these three topics, the article also introduces three contributions to this special issue, which will focus in more detail on the poverty of the assumptions underlying the participation paradigm.


Prof. Willem Trommel
Prof. Willem Trommel is hoogleraar Beleid en bestuur aan de Vrije Universiteit Amsterdam.
Artikel

De digitale kooi: administratieve uitsluiting door informatiearchitectuur in de Basisregistratie Personen

Tijdschrift Beleid en Maatschappij, Aflevering 1 2018
Trefwoorden Bureaucracy, Iron cage, Civil registry, ICT, Public services
Auteurs Dr. Rik Peeters en Dr. Arjan Widlak
SamenvattingAuteursinformatie

    The Dutch Municipal Personal Records Database is an IT-innovation that enables the use of the civil registry by hundreds of (semi-)public organisations. Literature review and a case study show how this ‘basis registration’ creates a deep tension between system and lifeworld: citizens who do not fit the system’s criteria lose their access to the major part of public services. The instrumental rationality of the system simplifies the use of addresses for service delivery to one single definition, turns the consequences of address mutations into a black box, and reduces the discretionary space of street-level bureaucrats to handle with social complexities and unintended consequences of the system. This type of IT-innovations can, therefore, come to resemble a ‘digital cage’: a highly disciplining system that hinges on hardware and software design instead of Weberian rules and procedures.


Dr. Rik Peeters
Dr. Rik Peeters is professor en onderzoeker bij de afdeling bestuurskunde van CIDE in Mexico-Stad en directeur van de Brigada Kafka Foundation in Mexico.

Dr. Arjan Widlak
Arjan Widlak is directeur van de Stichting Kafkabrigade in Nederland.
Artikel

Access_open De griffier in gemeenteland

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2018
Auteurs Linze Schaap, Peter Kruyen, Merlijn van Hulst e.a.
SamenvattingAuteursinformatie

    The introduction of dualistic administration in the municipal government in the Netherlands in 2002 created the profession of the registrar. This article contains a description of the way Dutch municipal registrars fill in their office nowadays. The research shows that registrars deal with a wide range of tasks, that can be divided in four task fields: secretarial tasks, facilitating, representing and advising councillors. In the filling in of these task fields several profiles of registrars arise. So the basic registrar mainly organizes council meetings and reports on these meetings. The basic registrar plus performs the same tasks, but is also active in a few other task fields. The strategic advisor is the most active on all task fields. There are some significant differences between the three profiles when it comes to the importance of registrars to their activities, their value orientations and their competences. Contextual factors are hardly important, except the size of the municipality. It is also remarkable that the registrar has shown little activity with respect to two developments that are becoming increasingly important for municipal councils: regionalization and socialization of local government.


Linze Schaap
Dr. L. Schaap is universitair hoofddocent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Peter Kruyen
Dr. P.M. Kruyen is universitair docent bestuurskunde aan de Faculteit Managementwetenschappen van de Radboud Universiteit Nijmegen.

Merlijn van Hulst
Dr. M.J. van Hulst is universitair hoofddocent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Julien van Ostaaijen
Dr. J.J.C. van Ostaaijen is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg en voorzitter van de Rekenkamercommissie in de gemeente Zundert.

    In administrative practice as well as in administrative science administrative innovation is a much desired good. In this article the author makes an attempt to describe the good, or the better, that can be pursued with administrative innovation, much sharper than has been done in the past. The result is a substantive framework for qualifying and evaluating administrative innovations. The article arises from a special interaction research, that started with a question from administrative practice (about the leading principles for administrative innovation in the Dutch municipality of Breda) and ended in a confrontation between desiderata from administrative practice on the one hand and foundations from administrative science on the other hand. Finally, these six leading principles emerged out of the investigation: responsiveness, productivity, involvement, counter-pressure, creativity, and good governance. The author also discusses how the resulting framework can be used and understood. The framework is robust because it not only is theoretically (the literature on governance and democratic innovation) inspired and founded, but also recognizable and manageable for administrative practice.


Frank Hendriks
Prof. dr. F. Hendriks is hoogleraar bestuurskunde aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.
Artikel

De aanstellingswijze gewogen

Een overzicht van argumenten voor en tegen verschillende aanstellingswijzen van de burgemeester

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2017
Auteurs Dr. Julien van Ostaaijen, Dr. Niels Karsten en Prof. dr. Pieter Tops
SamenvattingAuteursinformatie

    This article offers the reader an overview of arguments for and against the different modes of appointments of Dutch mayors. The authors do this from different perspectives that are based on relevant values of good governance. In relation to the intended deconstitutionalization of the mode of appointment, they want to contribute with this overview to the debate on the role of the mayor and the mode of appointment. The three modes of appointment discussed are nomination by the Crown, election by the municipal council and direct election by citizens. On the basis of this research, they conclude that changing the mode of appointment to one of the three (pure) modes of appointment has advantages as well as disadvantages, but that the combination has important consequences for the functioning of the local governance system as a whole. In addition, they conclude somewhat paradoxically that the mode of appointment is only one of the factors that influences the functioning of a mayor. Therefore, the question about the mode of appointment of Dutch mayors must be considered within a broader framework of possible measures, with the underlying questions: what kind of mayor, and what kind of local governance, do we want ultimately?


Dr. Julien van Ostaaijen
Dr. J.J.C. van Ostaaijen is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg en voorzitter van de Rekenkamercommissie in de gemeente Zundert.

Dr. Niels Karsten
Dr. N. Karsten MA is universitair docent aan de Tilburgse School voor Politiek en Bestuur van de Universiteit van Tilburg.

Prof. dr. Pieter Tops
Prof. dr. P.W. Tops is hoogleraar Bestuurskunde aan de Universiteit van Tilburg en lector Openbaar bestuur aan de Politieacademie.
Artikel

Het succes van de business case(s)?

Een casestudy naar de totstandkoming van Wildlands Adventure Zoo

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2017
Auteurs Drs. Maarten Hoekstra
SamenvattingAuteursinformatie

    In 2012, the municipal council of Emmen (a municipality of 107,000 inhabitants in the northeast of the Netherlands) took the final decision for the transformation and rehousing of the Wildlands Adventure Zoo on the basis of a so-called business case. Business cases are also being increasingly used in other organizations and sectors. However, not much is known yet about the qualities of the instrument. This article shows that the use of the business case in a specific case had value. For this case study, over 100 very diverse mainly digital sources, such as official decision-making documents, research reports and statement via social and other media, were used. In this way, in-depth knowledge was acquired about one of the mechanisms that underpinned the creation of the park. The sources are carriers of the narrative ‘Wildlands Emmen.’ Despite the success, a warning is called for. A healthy focus on results can result in ‘escalating’ commitment. Then the parties involved are linked to the project to such an extent that a way back is excluded by definition. Although the business case should be a ‘business-like’ justification, it seems that the mechanism of ‘self-justification’ enters into force. One shows through rationalization that previous decisions were right and then acts on these decisions in a sensible and competent manner. However, alternatives are not explicitly weighed against each other and there can be a tendency to underestimate the risks.


Drs. Maarten Hoekstra
Drs. M.J. Hoekstra is verbonden aan het lectoraat Persoonlijk Leiderschap & Innovatiekracht van de NHL Hogeschool te Leeuwarden en is buitenpromovendus aan de faculteit Behavioural, Management and Social Sciences (BMS) van de Universiteit Twente.
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