Zoekresultaat: 7 artikelen

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Reflectie & debat

Access_open Van wreed naar werkbaar optimisme: bestuurskunde in transitie

Tijdschrift Beleid en Maatschappij, Aflevering 1 2019
Trefwoorden Public administration, (Young) scholars, Performance pressures, Managers, executives, Agency
Auteurs Prof. dr. Mirko Noordegraaf
SamenvattingAuteursinformatie

    Reflection and debate initiates academically inspired discussions on issues that are on the current policy agenda.


Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is hoogleraar publiek management, departement Bestuurs- & Organisatiewetenschap (USBO), vicedecaan maatschappelijke impact, faculteit Recht, Economie en Bestuur & Organisatie (REBO), Universiteit Utrecht, en voorzitter van de Vereniging voor Bestuurskunde (VB).

    In recent decades, the Dutch labour market has become more flexible. Flexible labour contracts enable firms to adjust employment to a changing market environment and to competitive pressures. Almost without exception, academic studies on the drivers behind the use of flexible labour contracts at the company level, are motivated by competitive pressures. However, companies may be susceptible to institutional pressures as well. Based on a survey among more than 650 managers in the Netherlands, we conclude that firms are vulnerable to institutional (mimetic) forces. This finding has several implications for policy-making and labour flexibility research.


Fabian Dekker
Artikel

Professioneel vermogen

Proactieve ‘coping’ door publieke professionals

Tijdschrift Beleid en Maatschappij, Aflevering 4 2015
Trefwoorden Public professionals, Teachers, performance pressures, proactive coping, professional capability
Auteurs Prof. dr. Mirko Noordegraaf, Nina van Loon MSc, Madelon Heerema MSc e.a.
SamenvattingAuteursinformatie

    Professional services such as educational services, are increasingly managed and optimized in order to improve performances. Performances of students, teachers and school (boards) are measured and evaluated. Increasingly, rules and systems focus on outputs and control. Consequently, the ‘freedom’ of professionals such as teachers is reduced, or is perceived and felt to be reduced. There have been growing debates on the problematic effects of performance pressures. Often, public professionals are seen as ‘defenseless victims’ of systems and pressures – they are ‘professionals under pressure’. In this paper, we introduce a more positive way of understanding professionals and professional action in changing contexts. We see professionals such as teachers as ‘active agents’ who can develop and regain control over their own situation. Professionals can deliver quality, in spite of bureaucratic burdens and managerial intrusions. We call this ability professional capability: ‘the ability to proactively deal with work-related expectations, tasks and burdens in dynamic stakeholder environments’. This paper combines research on public administration, organizational sociology and occupational psychology, to generate a more productive understanding of proactive coping of professionals in public domains. We define and operationalize professional capacity, we explore sources and effects, and we develop hypotheses for further research.


Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is als hoogleraar publiek management verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Nina van Loon MSc
Nina van Loon MSc was als promovenda verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht en is thans werkzaam bij Aarhus University, Denemarken.

Madelon Heerema MSc
Madelon Heerema MSc is als researcher verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Marit Weggemans MSc
Marit Weggemans MSc was als student-assistent verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
Artikel

Professionals onder druk of professionele tegendruk? Gebalanceerde motivatie voor de publieke zaak in professionele publieke dienstverlening

Tijdschrift Beleid en Maatschappij, Aflevering 3 2014
Trefwoorden Professionals, public services, motivation, public values
Auteurs Nina Mari van Loon MSc en Prof. dr. Mirko Noordegraaf
SamenvattingAuteursinformatie

    There are many practical and academic concerns about public professionals and the pressures and burdens they experience. Professional autonomies and skills are reduced, it is argued, as a result of businesslike new public management, in order to control service results. The solution is clear: organizational logics must be weakened, professional autonomies must be enlarged and professional ways of working must be ‘rescued’. In this paper we re-interpret this presumed problem by analyzing: the interaction between organizational and professional logics, by relating these to a broader institutional logic and by tracing the contribution of individual professional motivations. Professionals, it is shown, can be motivated by broader ambitions to serve society. Such public service motivation consists of three types of motives: rational/instrumental, affective and normative. Our results show that employees in different public professional services show different patterns of motives, which we mainly explain by relating their motivations to the nature of the services they render – whether they render people-changing or people-processing services. These institutional dimensions imply that professional work can be managed, not so much by businesslike ‘market logic’ but by strengthening the meaning of the work professionals do. Professional pressures against organizations do not have to be suppressed – they can be productively used.


Nina Mari van Loon MSc
Nina van Loon MSc is als promovenda verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.

Prof. dr. Mirko Noordegraaf
Prof. dr. Mirko Noordegraaf is als hoogleraar publiek management verbonden aan het departement Bestuurs- en Organisatiewetenschap (USBO) van de Universiteit Utrecht.
Artikel

Het maatschappelijk middenveld in beweging

Een internationale vergelijking van dynamiek in herkomst, perspectief en invulling van vermaatschappelijking

Tijdschrift Bestuurskunde, Aflevering 1 2013
Trefwoorden Big Society, international comparison, public reform, third sector
Auteurs Sabine van Zuydam, Bob van de Velde en Marlot Kuiper
SamenvattingAuteursinformatie

    In this article we aim to provide an insight in one of the specifics of the dynamic relationship between government and society; the delegation of public tasks to (civil) society. The concept ‘Big Society’ in the United Kingdom generated immense expectations in this respect. By making use of an explorative case study, we examine the origins, visions and best practices in successively the UK, Australia and Scandinavia in order to generate a better understanding of this dynamical relationship. The major insights following from this analysis relate to the economic and cultural background, the political reality and rhetoric, as well as to concrete practices to understand what civil society has to offer in the delegation of public tasks. Finally, as a first step towards theory development, we formulate five concrete lessons for the delegation of public tasks to the civil society.


Sabine van Zuydam
S. van Zuydam MSc is promovenda aan de Universiteit van Tilburg.

Bob van de Velde
R.N. van de Velde MSc is promovendus aan de VU Amsterdam.

Marlot Kuiper
M. Kuiper BA is student ‘Research in Public Administration and Organizational Science’.
Artikel

Vluchten in bureaucratie

Bureaucratische gehechtheid onder professionals in de jeugdhulpverlening

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden professionalism, youth care, accountability, bureaucracy, marketization
Auteurs Drs. Daniel van Hassel, Prof. dr. Evelien Tonkens en Drs. Marc Hoijtink
SamenvattingAuteursinformatie

    In recent decades, professionals in the public sector have been faced with increasingly detailed demands concerning accountability and performance. It is often argued that this increased accountability and its bureaucratic pressures limit professionals’ discretionary space and autonomy. However, this critique is hardly based on empirical research on the experiences and perceptions of professionals themselves. In this article we present an investigation into these perceptions and experiences with accountability in one particular brand of the public sector, namely youth care.
    Our research indicates that professionals in youth care are hardly interested in greater autonomy or discretion. They rather want clarity, security and options for learning. Moreover, we found ‘bureaucratic attachment’: attachment to bureaucratic procedures particularly as a reaction to increased fears to be sued when something goes wrong with clients. In the recurrent arguments for reduction of bureaucracy, this other face of bureaucracy is often disregarded.
    Regarding working conditions however, the professionals we interviewed do want more discretion. Especially concerning occupation of beds, as the requirement for permanent occupation is viewed to augment risk. We therefore argue for better backing of professionals in youth, for a more precise battle against unnecessary bureaucracy, and for professionalization in order to handle more discretion.


Drs. Daniel van Hassel
Daniel van Hassel is socioloog en als onderzoeker verbonden aan het Nederlands instituut voor onderzoek van de gezondheidszorg (NIVEL), waar hij zich bezighoudt met het thema beroepen in de gezondheidszorg, d.hassel@nivel.nl.

Prof. dr. Evelien Tonkens
Evelien Tonkens is bijzonder hoogleraar actief burgerschap bij de afdeling Sociologie en Antropologie van de Universiteit van Amsterdam en toezichthouder van Meander Medisch Centrum te Amersfoort, e.h.tonkens@uva.nl.

Drs. Marc Hoijtink
Marc Hoijtink is socioloog en onderzoeker aan Kenniscentrum Maatschappij en Recht van de Hogeschool van Amsterdam, waar hij zich bezighoudt met de thema’s sociaal beleid en professionaliseringsvraagstukken, m.a.hoijtink@uva.nl.
Artikel

Beleidsvervreemding van publieke professionals

Theoretisch raamwerk en een casus over verzekeringsartsen en arbeidsdeskundigen

Tijdschrift Beleid en Maatschappij, Aflevering 2 2009
Auteurs Lars Tummers, Victor Bekkers en Bram Steijn
SamenvattingAuteursinformatie

    In this article, we introduce the concept of 'policy alienation'. We define policy alienation as a general cognitive state of psychological disconnection from the policy program being implemented, here by a public professional who regularly interacts directly with clients. By introducing policy alienation, we want to contribute to the contemporary debate on the role of public professionals. According to some authors, professionals are experiencing increasing pressures, as managers have turned their backs to work floors and primarily opt for results, efficiency, and transparency. Conversely, other scholars note that it is questionable whether managers can be blamed for all perceived problems at work floors and in service delivery. We are able to examine these opposing claims using the policy alienation perspective, as this perspective not only takes into account the role of management, but also the influence of policy makers and politicians, as well as the claims of the more emancipated clients. After conceptualizing policy alienation, we use a case of insurance physicians and labor experts to illustrate how the concept can be researched empirically.


Lars Tummers
Lars Tummers werkt op de Erasmus Universiteit Rotterdam aan een proefschrift over beleidsvervreemding van publieke professionals en is adviseur bij PricewaterhouseCoopers Advisory, People & Change. Correspondentiegegevens: Drs. L.G. Tummers, MSc Erasmus Universiteit Rotterdam Faculteit Sociale Wetenschappen Departement Bestuurskunde Postbus 1738 3000 DR Rotterdam tummers@fsw.eur.nl

Victor Bekkers
Victor Bekkers is hoogleraar bestuurskunde, in het bijzonder de empirische studie van overheidsbeleid, aan de Erasmus Universiteit Rotterdam.

Bram Steijn
Bram Steijn is hoogleraar HRM in de publieke sector aan de Erasmus Universiteit Rotterdam.
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