This paper analyzes the impact of linguistic characteristics of accountability reports on public sector organizations. It does so by analysing hundreds of accountability reports by four public sector bodies using the linguistic tool LIWC. The research question is: what linguistic characteristics of accountability reports are related to a bigger impact on the evaluated organization? The impact of three strategic choices is assessed. First of all, the impact of strategic positioning. Authors of texts can maintain a position of power in the choice of language (high clout) and speak top down to the recipient or they can take a more egalitarian, face to face, position. Secondly, authors can choose to use many complex linguistic phrasings, with causal reasoning for instance, or they can opt for simpler texts. Finally, the text can be littered with emotional, positive and negative, wordings or can be set in a neutral tone. Our analyses suggest that more emotional accountability reports are consistently related to a better reception and seem to have more impact. This has important consequences both theoretically and practically, which are discussed in the paper.

While many new churches were built in the Netherlands sixty years ago to meet the demands of religious communities for space for their worship, the situation in 2020 is completely different. It is true that a church is sometimes built here and there in the Netherlands, but the general picture is that many churches have been withdrawn as places of worship in recent years, that a number have been demolished and that many have been given a new designated purpose. The fate of a church building often evokes many emotions in people. For example, we experienced this when we, together with the Parisians, watched in disbelief as fire destroyed parts of Notre Dame. This is related to the fact that for many people churches are more than just ‘beautifully stacked stones’. They are directly linked to the highs and lows of people’s individual and collective lives. People were baptized and married in that church, funeral services of loved ones were held there and the church is still a familiar part of the image of city or village. Rightly so that churches are also seen as ‘affective monuments’. The central question, however, is how to deal with religious heritage (policy related) now that churches are emptying? In this article the authors first give a brief outline of the background, nature and scope of what they call the ‘church problem’. Then they discuss the ‘battle for churches’ associated with this problem, which they subsequently try to interpret from a number of Public Administration theories. The role of certain individuals and organizations in the ‘battle for churches’, the so-called ‘entrepreneurs’, is further explored. They pay specific attention to the role of the municipality in this as a whole and call on all parties involved to deal (politically) with the ‘church problem’ rather than ‘spasmodically’.

In maart 2020 verscheen het boek Beleidsevaluatie in theorie en praktijk van Peter van der Knaap, Valérie Pattyn en Dick Hanemaayer. Joost Fledderus bespreekt de inhoud van het boek en geeft aan welke meerwaarde het biedt voor (aankomende) beleidsonderzoekers.

The General Equal Treatment Law – adopted in 1994 – is a landmark in the history of homosexual emancipation in the Netherlands. It took two decades before the first proposals for a legal ban of discrimination on the grounds of sexual orientation would be transformed into law. Background of this controversy is the clash between the equalityprinciple and the freedom of education. The compromise reached – the so-called single fact-construction – however sent a double message: being gay was not a justified reason for unequal treatment, but some forms of behaviour were incorporated as a legal exception. It took another twenty years before this flaw in the law would be changed.
This article analyses the political debates behind these legal developments. What was the problem that the various drafts for this new legislation were supposed to solve? Which definitions of discrimination on the basis of homosexuality were used and how did they change over time? The adoption of the law and its ‘reparation’ twenty years later are mainly a question of symbolic politics. They reflect the development of the growing acceptance of homosexuality in Dutch society and have stimulated its further growth. Their actual legal effects seem far less important.

The urbanisation of society is a well-known fact. It is perhaps less well known that this process is accompanied by the emergence of ‘city gurus’. By this, the authors mean advisers, scientists and other authors who have an international influence on the thinking and actions of city administrators and other urban policymakers. City administrators nowadays often find their intellectual inspiration from ‘contemporary city gurus’. They are usually not public administration experts; instead they come from the fields of urban geography, urban economics, or urban sociology. Their ideas do however resonate in administrative practice. The questions that the popularity of contemporary city gurus raise are: is this a hype or is it really about thoughts that have a lasting impact on ‘urban development’ and city management? Which city gurus are we actually talking about? There are several of them, but in this essay the authors highlight a few that can be counted among the favourite speakers among the ‘science and advisor conference goers’ in recent years: Richard Florida, Bruce Katz, Richard Sennett, Benjamin Barber and Jeb Brugmann. The city gurus ask us to have an eye for the city. But the authors of this essay believe that that also means that we must be aware of differences, because every city and every city dweller is different, and that requires an interpretation of the ‘city of difference’. The popularity of the city leads to an increase in those differences and they present us with various considerations and management issues.

Given the increasing importance of local administration and its range of tasks, it is important to know whether municipal councils are succeeding in properly controlling the administration. That is one of the main tasks that has been entrusted to the municipal council when dualism was introduced in the Netherlands in 2002. Council members are aware of the importance of the monitoring task, but little is known about the way in which they perform this task. Research in ten Dutch municipalities into the use of the available set of tools for framing and monitoring shows that municipal councils make little or no use of some of the instruments, in particular with regard to information gathering and the support of the council. Good information provision to the council sometimes appears to be subordinated to the political importance of the coalition. And everywhere councillors are struggling with the set of programmes for programme budgeting and accounting introduced during the dualisation process: it offers insufficient possibilities for framing and checking. In the absence of a clear assessment framework, it is not possible to determine whether this detracts from the effectiveness of control and framework. What good or effective control is and what its purpose is are also apparently not a topic for discussion in the local arena. This article shows (a) that council members can make more and better use of available framework and control instruments and the possibilities for supporting the council; b) the instrument of the programme budget (and the program account) does not seem to live up to the expectations of the dualisation process; c) mayors, as chairmen of the council, do not always feel responsible for the proper provision of information for the council and, in a broader sense, for better positioning of the council as a framework-setting and controlling body. More leadership is required here.

Theorieën en methoden uit de gedragswetenschappen betreden steeds nadrukkelijker de beleidsscene. Gedragsinzichten en nudging beloven beleid te verrijken en te versterken. Het begin van deze gedragswetenschappelijke omslag of behavioural turn laat men doorgaans samenvallen met de publicatie van het boek Nudge van Richard Thaler en Cass Sunstein in 2008. In dit artikel plaatsen we nudging in perspectief en argumenteren we dat het concept zowel een zegen als een vloek betekent, en zowel een katalysator als een rem is voor de bredere toepassing en verankering van gedragsinzichten in beleid. Ondanks het aantrekkelijke narratief botst nudging op functionele limieten en ethische bezwaren. Om de gedragswetenschappelijke, experimentele en evidence-based beleidsbeloften alsnog in te lossen, zien we een strategie van steeds verdere verbreding. Het programma van de Behavioural Insights-beweging op basis van vijf pijlers leek in eerste instantie een oplossing te bieden, maar kampt door een eendimensionale interpretatie met interne spanningen. De nog bredere en ambitieuzere Behavioural Public Policy-agenda biedt nieuwe perspectieven, maar moet op functioneel en ethisch vlak nog verder onderbouwd worden.

In this feature authors review recently published books on subjects of interest to readers of Beleid en Maatschappij.

By analysing the current self-presentation of educational programs, this article problematizes the dominating instrumental knowledge within Public Administration. By foregrounding ‘productive subversion’, the authors provide a perspective on more reflexive types of knowledge and methods, to re-value educational programs within Public Administration.

From 1964 until roughly 1990, political science would become the dominant approach within the (local) administrative sciences in the Netherlands. This central position was taken over from the legal approach. Important impulses from political science for Public Administration came only from the second-generation political scientists: Gijs Kuypers at the Free University Amsterdam, Hans Daudt at the University of Amsterdam and Hans Daalder at the University of Leiden. In their footsteps, a political scientist emerged who, through his contribution to several universities (the Free University, the University of Nijmegen and the University of Twente), had a great deal of influence on the further development of Dutch Public Administration: Andries Hoogerwerf. Two other approaches emerged from political science that were important for the development of modern public administration in the Netherlands, namely policy science and the new political economy (public choice). In this essay the author outlines the input of the main figures from political science, policy science and public choice until 1990 in various stages that are most relevant to Public Administration. These stages take us to various cities and universities in the Netherlands. In addition, we see important cross-fertilization between the institutions through the transfer of people from one university to another. After 1990 however, Public Administration would increasingly profile itself as an independent inter-discipline.

The vast majority of Dutch municipalities organize part of their activities on a smaller scale than those of the municipality as such: it is called intra-municipal organization. In this article an inventory is made of the existing knowledge about the effects of various forms of intra-municipal organization in the Netherlands. On the basis of recent research, this knowledge is supplemented and it is also made clear which forms of intra-municipal organization are currently used. An analysis is also made of what legal leeway Dutch municipalities have in this regard. A new and richer typology of intra-municipal organization is also being developed. Finally, the authors place the results of the research reported here in a broader perspective. In particular, they reflect on two presuppositions under many forms of intra-municipal organization, namely that activities are location specific and democracy must necessarily be of the ‘representative’ type. Its relevance for practitioners is that the article provides insight into the legal leeway for intra-municipal organization and into the design of intra-municipal organization. It also contains a reflection on the design of the intra-municipal organization.

Q-methodologie is een nog relatief onbekende onderzoeksmethode, met veel potentieel voor beleidsonderzoek en -analyse. De benaderingen, doelen en onderzoeksvragen in verschillende toepassingen lopen uiteen, maar vertonen ook duidelijke overeenkomsten. In dit artikel beschrijven we de belangrijkste theoretische en analytische bouwstenen van de methode, en een praktijkgericht 10-stappenplan waarmee men snel zelf aan de slag kan met Q-methodologie. Op basis van een aantal toepassingen van Q-methodologie in Nederland en Vlaanderen laat dit artikel op inzichtelijke wijze zien wat Q-methodologie toevoegt aan de toolbox van beleidsonderzoekers. Naast de theoretische achtergrond van de methode biedt deze bijdrage een praktisch stappenplan voor het gebruik van de methode in de praktijk.

Digital transformation offers provinces both opportunities and threats. A long-held wish that social tasks (and the demand from citizens and companies) can be put at the center seems to be fulfilled. But, in addition to opportunities, the transformation also provides the necessary risks for, for example, the privacy of citizens and companies, but also due to the disruptive nature of digital transformation. This contribution looks at the digital transformation from a provincial perspective. The data vision in the making of the Dutch province of Noord-Brabant forms the basis for this essay, but what emerges applies broadly (with differences in emphasis) to several provinces. The author also gives a number of suggestions for the implementation of the transformation.

The Dutch central government has a long history in its search to meaningfully present policy effects. One of the instruments that was developed to this end is the Policy Conclusion (beleidsconclusie). This part of the annual report, which has been mandatory since 2013, should provide a judgement for every policy article on its results in the year 2017. To what extent has the Policy Conclusion been successful in its aims? And how do various governmental departments give substance to it? For this article, all policy conclusions that were composed for the most recent reporting year were examined. Among others, our analysis shows that departments differ greatly in their interpretation of what the Policy Conclusion should include, such as the usage of sources and the way in which intended results are (re)addressed. In addition, it was found in the Policy Conclusions that a tendency exists to put a strong focus on positive outcomes.

This article explores how we can gain insight into the quality of local government with the help of the public value perspective. The public value perspective does not evaluate government through generalised standards or benchmarks, but through the judgments of the actors involved in the policy. This approach could do better justice to the unique context of different governments, such as different local governments. The public value perspective, however, is hampered by the competing expectations that actors have of public policy and their generally negative bias towards the government. Based on 71 interviews with local actors in six municipalities, we show how the public value approach does indeed yields many different and critical perspectives, even within municipalities that are considered successful by national experts. However, we also show which connections exist between these seemingly competing perspectives and how sombre judgments about past governance are actually influenced by optimistic ambitions for the future.

This essay is about the Dutch PhD-thesis New forms of decentralization by Joris in ’t Veld from 1929. He was not only a competent and efficient social-democratic administrator, but he was also an early administrative scientist. Like the other early (local) administrative scientists, he mainly worked from the legal discipline. During this period however, we also see an increasing input from other disciplines, such as urban planning, economic geography, business administration and statistics. The subject of his dissertation does not come out of the blue. Like many, In ’t Veld felt strongly attracted to the problems of urban and regional development, but the various problems were not yet ripe for a final solution. An important part of his book is therefore devoted to the various solutions that have been found abroad for similar problems. In his thesis, In ’t Veld discusses various forms of governance. First of all, he looks at the way in which the arrangement of cooperation between municipalities can be improved. Where this (voluntary and forced) cooperation falls short of its nature, the institutes of the port authority and of the regional plan come into the picture. In both cases it concerns decentralization through target corporations. A solution is also conceivable through further territorial decentralization: the insertion of a new regional corporation between the province and the municipality in the form of the region (the urban region or the rural region). The urban region needs a necessary supplement in the form of a system of tax equalization to adequately do justice to the interests of the whole and of the parts. An alternative to the urban region is the unity municipality with local decentralization. His integral vision on the organization of domestic government in 1929 is also instructive for the present time.

Increasing demands and competing values force public organizations to introduce new organizational forms that veer away from rigid bureaucratic structures while remaining in control. How do public managers and their employees deal with the dilemmas that these decentralized and organic ways of organizing entail? On the one hand it must be prevented that public managers fall back too quickly on structures that rely on control and formalization, while, on the other hand, they themselves as managers are still primarily held accountable based on those bureaucratic principles. New organizational forms also assume that leadership is shared and distributed. This not only asks for a higher degree of self-management of employees, but also requires from formal leaders that such behavior is supported and encouraged. In our research and teaching on these changes in public organizations, we work closely with practice. That too is a matter of balancing, this time of public engagement with scientific independence.

Public Administration as a scientific discipline can increase its scientific and social relevance if it takes a more design-oriented approach. With that I go back to the classical notion of Herbert Simon that public administration is a design science. I advocate revitalizing that idea. This is necessary if we look at the problems governments are struggling with, but also in view of the developments in the environment of our field. But it is also promising because it offers opportunities to achieve innovative, scientific knowledge. The design sciences contain numerous insights into how a public administration design process can be set up, with room for creativity, abduction and intuition. I divide a public design process into five rounds: the round of understanding the issue, defining or demarcating it, coming up with possible solutions, testing and refining these solutions and distilling the more generically applicable elements. This is ideally done through fast, iterative rounds of developing, testing and refining designs. In such a design process, disciplinary knowledge can play an important role in understanding the issue and coming up with possible designs. And so designing can also become a way to validate this knowledge.